Travelling to Indonesia? Read all updated requirements before you book.
Hotel Santika Premiere Gubeng
Hotel Santika Premiere Gubeng
Hotel Santika Premiere Gubeng
Hotel Santika Premiere Gubeng
Hotel Santika Premiere Gubeng
Hotel Santika Premiere Gubeng
Hotel Santika Premiere Gubeng

Removed from saved list

8.2

Excellent

1,461 reviews

1,461 reviews

Breakfast36
Housekeeping36
Food & Dining3
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Monkasel (Submarine Monument)

90 m

Circle K

270 m

Taman Lalu Lintas

270 m

Taman Lansia

320 m

Taman Karimun Jawa

340 m

Popular landmarks
Tunjungan Plaza

1.2 km

Bungkul Park

2.3 km

Suramadu National Bridge

2.7 km

Surabaya's Zoo

3.0 km

Tugu Pahlawan

3.1 km

Closest landmarks
Embassy of Japan

140 m

Siloam Hospitals Surabaya

240 m

The Emdee Skin Clinic

480 m

Embassy of United Kingdom

480 m

Embassy of Germany

510 m

Hotel Santika Premiere Gubeng

Jl. Raya Gubeng No. 54, Surabaya Center, Surabaya, Indonesia, 60281 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Located in heart of Surabaya

Check-in [24-hour]

Airport transport

Excellent breakfast

860 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Front desk [24-hour]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.1
Distance to city center1.5 km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport12.7 km

Rooms available at Hotel Santika Premiere Gubeng

Very good
Room comfort & quality

8

Premier King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Executive Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Executive King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Staycation Offer - Premier King Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Staycation Offer - Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Staycation Offer - Deluxe Executive King Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Staycation Offer - Deluxe Executive Twin Room
...
  • Room size: 25 m²/269 ft²
  • 2 single beds
Enter dates to see prices
Premier Room
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices
Deluxe Executive Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Santika Premiere Gubeng?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 230000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Santika Premiere Gubeng also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Santika Premiere Gubeng has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Santika Premiere Gubeng?

Wake up to a great buffet breakfast at Hotel Santika Premiere Gubeng.

What are my dining options at Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Santika Premiere Gubeng?

The closest train, metro, or bus station is Gubeng Train Station, 870 m away from Hotel Santika Premiere Gubeng.

What restaurants are nearby Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng’s neighborhood is Surabaya Center which includes popular restaurants such as Rumah Makan Biyung, Boncafe Gubeng and Adem Ayem Traditional Javanese Food.

What popular shopping places are close to Hotel Santika Premiere Gubeng?

Located in the Surabaya Center area, Hotel Santika Premiere Gubeng is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

Show more questions
See map

Explore the neighborhood

What people love about Hotel Santika Premiere Gubeng

  • 10

    Exceptional
    Staff 

    "Very good hotel, clean,staff and facilty."

    Umar

    |

    May 14, 2022

  • 10

    Exceptional

    "Great service"

    Stephanie

    |

    May 14, 2022

  • 8.8

    Excellent
    Breakfast

    "The breakfast still taste good as usual."

    Friedrich

    |

    January 3, 2022

Property ranking|Compared to 792 Surabaya properties
See all rankings
Room comfort score
8/10
Room size
32 sqm.
Cleanliness score
8.4/10
Service score
8.3/10
Better than
98
%
of Surabaya properties
Bigger than
90
%
of Surabaya properties
Better than
86
%
of Surabaya properties
Better than
83
%
of Surabaya properties
Overall rating:

8.2

Excellent
1,461 reviews
Cleanliness
8.4
Facilities
8.0
Location
8.4
Read all reviews >
What travelers say they love:
Comfortable and tasty during my stay at Santika
Ratnawati from Indonesia
Business traveler
More about Hotel Santika Premiere Gubeng

More about Hotel Santika Premiere Gubeng

Hotel Santika Premiere Gubeng

See the best of Surabaya with a stay at Hotel Santika Premiere Gubeng, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Hotel Santika Premiere Gubeng ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Surabaya.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hotel Santika Premiere Gubeng. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Hotel Santika Premiere Gubeng has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Hotel Santika Premiere Gubeng. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Visit the sights and local attractions of Surabaya during your stay at the hotel. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 1.2 km away.


Reasons to stay here

Past guests rate facilities here higher than 86% of the city's accommodation.
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

Show more
Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Breakfast

87 mentions

Housekeeping

36 mentions

Food & Dining

20 mentions

Internet

14 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal
  • Swimming pool [kids]

Access

  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapter
  • Alarm clock
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Fire extinguisher
  • Hair dryer
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
  • Halal
  • Buffet
Restaurants on site

Travelodge Restaurant

  • Cuisine: Indonesian
  • Menu: Buffet

Lobby Lounge

  • Cuisine: Indonesian, International
Location
Jl. Raya Gubeng No. 54, Surabaya Center, Surabaya, Indonesia, 60281
Excellent
Location

8.4

Airports

  • Juanda International Airport (SUB)
    12.7 km
  • Abdul Rachman Saleh Airport (MLG)
    74.1 km

Public transportation

  • Gubeng Train Station
    880 m
  • Ngagel
    1.8 km

Hospital or clinic

  • Siloam Hospitals Surabaya
    240 m

Shopping

  • Tunjungan Plaza
    1.2 km

Convenience store

  • Indomaret
    1.4 km

Cash withdrawal

  • ATM
    100 m
What's nearby

Popular landmarks

  • Monkasel (Submarine Monument)
    90 m
  • Tunjungan Plaza
    1.2 km
  • Bungkul Park
    2.3 km
  • Suramadu National Bridge
    2.7 km
  • Surabaya's Zoo
    3.0 km
  • Tugu Pahlawan
    3.1 km
  • Surabaya Town Square
    3.1 km
  • Sampoerna Museum
    4.8 km
  • Pakuwon Food Festival
    6.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.0 km

Nearby landmarks

  • Monkasel (Submarine Monument)
    90 m
  • Embassy of Japan
    140 m
  • Siloam Hospitals Surabaya
    240 m
  • Circle K
    270 m
  • Taman Lalu Lintas
    270 m
  • Taman Lansia
    320 m
  • Taman Karimun Jawa
    340 m
  • Taman Keputran
    400 m
  • The Emdee Skin Clinic
    480 m
  • Embassy of United Kingdom
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee230000 IDR
  • Distance from city center1.5 km
  • Travel time to airport (minutes)45

The property

  • Non-smoking rooms/floorsyes
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 229
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2013

Parking

  • Daily parking fee0 IDR

Reviews of Hotel Santika Premiere Gubeng from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities8.0
Location8.4
Room comfort and quality8.0
Service8.3
Value for money8.1
High score for Surabaya
Rating
9+ Exceptional (232)
8-9 Excellent (201)
7-8 Very Good (358)
6-7 Good (93)
<6 Below Expectation (85)
Time of the year
Mar - May (248)
Jun - Aug (197)
Sep - Nov (213)
Dec - Feb (311)
All guests (1,281)
All room types
All languages

Show reviews that mention 

Showing 969 verified guest comments
12345
9.3
Exceptional
Lisawati from Indonesia
Couple
Stayed 2 nights in November 2014

Clean & comfortable hotel with very friendly staff”

friendly staff, cleanliness, comfortable bed & room

I and my husband are very pleased staying at hotel Santika Premiere Gubeng. We will sure coming back and stay at this hotel again. Very pleasant and helpful staff, especially the staff at check-in counter. Fantastic breakfast ... taste good with many variety, staff at Travelodge restaurant were helpful and always smile. Nice environment. I had recommended my brother family whom often travel to Surabaya to try stay at this hotel. regards - L&P from Perth.

Reviewed December 04, 2014

See room deals

8.7
Excellent
Regawa from Indonesia
Business traveler
Deluxe Executive King
Stayed 1 night in October 2015

Great Value, Good Breakfast, ”

Location, Breakfast, Value

Gubeng is a new area (for hotels). And now over the past decade it has turned into a good destination for restaurants and hangout places. This hotel, like some other hotels in the area, is also relatively new. When I selected this hotel for this biz trip, it was because of breakfast and realiability of Santika brand, seriously. Also, because I've stayed in various parts of Surabaya but have yet to try out Gubeng area. Great satisfaction indeed. Santika's breakfast quality has never failed me! Room condition was great. The only downside was probably the elevator. There were only 2 elevators for guest (and also for banqueting events), so the wait was considered long. Few minutes before the door opens at your floor. But apart from that, I'd say everything was good. They have music entertainment as well at the lobby in the evening when I returned to the hotel, I think it was nice because I remembered it was not too noisy and just the right volume for a nice lounging time at the lobby.

Reviewed November 24, 2015

See room deals

8.8
Excellent
Davy from Indonesia
Business traveler
Deluxe Executive Twin
Stayed 2 nights in February 2016

Excellent hotel! Customer service is brilliant!”

My stay at Santika Premier Gubeng has been absolutely fabulous. From the moment I checked in (February 23, 2016) until checked out time (February 25, 2016). Extraordinary front office staff! I would like express my gratitude to Heru, Rico, Nessya, Ika, Ratih and others for their outstanding service. Every single touch point with any personal of hotel has been amazing experience. They will make their guest feel at home. Two thumbs up for Mr. Agus Triyono, the General Manager. Lastly, good & tasty food with friendly crew at The Travelodge restaurant. Thanks to Matius, Irviana and others. I really appreciate your kind attention when I had breakfast there last week.

Reviewed March 01, 2016

See room deals

8.7
Excellent
Davy from Indonesia
Business traveler
Deluxe Executive King
Stayed 2 nights in February 2016

Extraordinary staff!!”

Hotel cleanliness, comfy bed, plenty of restaurants nearby

My stay at Santika Premier Gubeng has been absolutely fabulous. From the moment I checked in (February 23) until checked out time (February 25). Extraordinary front office staff! I would like to express my sincere gratitude to Heru, Rico, Ika, Nessya, Ratih and others, for their excellent work. Customer service is brilliant. Every single touch point with any personal of hotel staff has been amazing experience. They will make their guests feel at home. Two thumbs up for Mr. Agus Triyono, the General Manager. Lastly, good & tasty food with friendly crew at The Travelodge Restaurant. Thanks to Matius, Irviana and others. The service provided was impeccable!

Reviewed March 02, 2016

See room deals

8.0
Excellent
ryder from United Kingdom
Family with young children
Deluxe Executive King
Stayed 1 night in January 2018

Still the best breakfast in town for this price bracket. ”

We have reviewed this hotel many times so will just keep it to a few point today. Don't come for the rooftop swimming pool or extensive gym facilities; you will be disappointed, there are non. Come for a very comfortable bed, this hotel uses the Lady Americana (hotel collection) for mattress and pillows, which is truly amazing and should put all but the most hardened insomniacs into a sumptuously soothing and restful sleep. Come also for the amazing breakfast spread on floor 2 when you finally wake from your sumptuous slumber. It is unbelievable for this price bracket and has to be one of the best spreads in Surabaya among all of Santika's competitors. ON top of this we have always found the morning and breakfast room staff to be very friendly, welcoming and accommodating. That is why you want to visit this hotel on a short stay in Surabaya.

Reviewed January 12, 2018

See room deals

9.0
Exceptional
Ardhya from Indonesia
Family with teens
Deluxe Executive King
Stayed 2 nights in July 2015

pretty nice hotel”

interior, staff, food

Stayed here during Ramadhan. The staffs are nice and very helpful. The interior is super nice. Pool is average. Has rainshower in every room. Doesn't have hairdryer available in room, you have to call Housekeeping to borrow it; installing en-suite hairdryer in every room would be great and less hassle for guests though. Restaurant offers buffet sahur and break-fasting, even though the food choice is far more limited than non-fasting month. Located in the center of city, lots of restaurants around. Overall great hotel! Santika will always be our family's first choice. Keep up the good work :)

Reviewed August 28, 2015

See room deals

8.3
Excellent
Richard from Australia
Couple
Stayed 1 night in November 2014

Great room and service let down by poor dining”

The location, the rooms and the helpful service

My wife and I tried this hotel as an option for future travel. We frequently overnight in Surabaya. The rooms and service were great. The junior suite was very comfortable. The pool, although small, was pleasant and refreshing, and the service was excellent. My wife enjoyed excellent service in the gym while I was able to complete some work tasks using the rooms wifi. Complimentary afternoon tea was served and enjoyed in the piano lounge, accompanied by an accomplished piano player and singer. The hotel is quite close to Grand City Mall and the central city district. The only let down was dining in the hotel. If you have to eat at this hotel I would suggest only eating Indonesian cuisine. The western food was sub standard and over priced for what we received, the Chinese food was quite bland and the noodles and dimsum were over cooked. Furthermore the fruit drinks and mocktails were tasteless. I gave up a night at the la Ruccola to be very disappointed by the hotel's kitchen...:( So I would recommend this hotel for the accommodation and service, but would plan to eat somewhere else.

Reviewed November 29, 2014

See room deals

8.0
Excellent
Remco from Netherlands
Family with young children
Premier King
Stayed 1 night in January 2016

Good clean hotel&very helpfull and Friendly staff”

Very friendly staff , great breakfast and good clean room .

We booked a premier King room which had a bed that was big enough for us ( 2 adults& 2 toddlers ). The room was spacious and very clean . The stafff was very friendly and helpful .furthermore the hotel is close to many good restaurants .We will use the Santika again when in Surabaya . Good value for money !

Reviewed February 02, 2016

See room deals

8.0
Excellent
Ferdinan from Indonesia
Business traveler
Deluxe Executive King
Stayed 1 night in April 2015

Perfect hotel for business travelers”

Great breakfast buffet, free wi-fi, easy to find taxi

This hotel is located a bit further away from Surabaya's main shopping area (Tunjungan Plaza), and there was no convenience stores nearby. Other than that, I will definitely stay at Santika Gubeng again on my next trip to Surabaya.

Reviewed May 03, 2015

See room deals

9.3
Exceptional
novianti from Indonesia
Couple
Deluxe Executive King
Stayed 1 night in December 2013

friendly and helpful staff, tasty breakfast”

food, large bathroom, friendly staff

That time I was forgot to book my hotel.. Then, I found available room at santika hotel via agoda... I knew santika is the new hotel.. so I wanted to try... when I was checked in , reception didn't found my booking cause I just booked from thw agoda.. but they give me the solution so I can cheked in directly and took a rest... I appreciated their efforts to make all easier for me...the food really nice.. really taste of traditional food.. keep it up the good work and quality of the hotel..

Reviewed December 11, 2013

See room deals

9.2
Exceptional
Tonny from Indonesia
Business traveler
Deluxe Executive King
Stayed 1 night in April 2018

Very Good Hotel in Gubeng”

This hotel enjoys a very good location. It has easy access to most business district in Surabaya and there are so many Taxi, On-line Taxi & GoJek around the hotel. The staff, especialy the receptionists, were very attentive and always tried to do the best to me. Great staff..!! What could be improved is the taste of food in respect of the quality of breakfast. Though the presentation of food was good but the taste was 'so-so' and not reflected quality of a reputable hotel.

Reviewed April 09, 2018

See room deals

9.6
Exceptional
wong from Singapore
Business traveler
Deluxe Executive King
Stayed 5 nights in July 2016

Home away from home ”

Always my hotel in Surabaya as the staff friendliness makes you feel very much at home always. Will always recommend the Hitek santika in surbaya of course.

Reviewed July 26, 2016

See room deals

8.7
Excellent
ryder from United Kingdom
Group
Deluxe Executive King
Stayed 1 night in December 2014

Friendly Hotel ”

Friendly Staff, Good breakfast and comfortable bed.

Had a pleasant 1 night stay. Staff were very hospitable and friendly and actually looked like they enjoyed their work. Further I would have to say that Santika Gubeng is one of the few hotels, where the staff really do operate as a team and are pleasant to be around. Well done, we will be back !!!

Reviewed December 24, 2014

See room deals

8.7
Excellent
Kristian from Indonesia
Family with young children
Deluxe Executive King
Stayed 1 night in August 2014

Good and clean hotel”

Breakfast, Comfort Room, Area

Nice, comfortable hotel in the heart of Surabaya City, near Plaza Surabaya. Room was clean, comfort, staff was very helpful. So we enjoyed staying in this hotel. Unfortunately the swimming pool is too small and located next to the parking way. Overall, I recommend this hotel to all travellers.

Reviewed October 24, 2014

See room deals

8.0
Excellent
Dewanto from Indonesia
Couple
Stayed 1 night in June 2014

Nice stay at Gubeng”

Food, location and room !

Room was excellent, holding true with Santika prestige brand, food was nice, but the best one is the location. It is very close to almost all major tourist spot in the city and we found that this hotel price with agoda compare with the spot is a steal ! :D very very recommended for couple who dont want backpacking through Surabaya hot climate and like taxis:D

Reviewed April 11, 2015

See room deals

9.7
Exceptional
CHE from Malaysia
Business traveler
Deluxe Executive King
Stayed 4 nights in October 2015

Great hospitality”

Nice, clean and new

It was great experience staying in Santika Gubeng. The hotel is new and the staff are friendly. The breakfast was superb. The only thing that I do not satisfied is the gym

Reviewed October 21, 2015

See room deals

9.7
Exceptional
Aileen from Philippines
Family with young children
Deluxe Executive King
Stayed 2 nights in October 2014

New hotel in a good location”

Clean hotel, friendly staff, good location

The highlight of our stay was really the nice and friendly member of the reception staff, I should have looked at her name tag and remember her name. There was a queue in the reception area and she made it a point to converse with me while I was waiting. This, I would say, was the 'cream' of a very pleasant stay in Santika Hotel. I would definitely want to try other Santika Hotels in the country.

Reviewed October 27, 2014

See room deals

9.7
Exceptional
DOMINIGO from Spain
Couple
Deluxe Executive King
Stayed 1 night in February 2014

new excellent location , perfect”

location , service , room

located next to the train station , new hotel , breakfast lot of choice , good quality new hotel in Surabaya. staff at reception very nice ,always smilling... rooms are fine , beds very confortable good city hotel

Reviewed August 21, 2014

See room deals

10.0
Exceptional
Joncili from Indonesia
Family with young children
Deluxe Executive Twin
Stayed 2 nights in January 2018

not my first time here, wont be my last time either”

the place is nice and quaint. breakfast is nice as well. room is clean and tidy. there's good restaurant/bar just a few steps away from hotel. public transport? use GoCar/Grab. much better than uber in surabaya.

Reviewed April 02, 2018

See room deals

9.3
Exceptional
Enamihana from Indonesia
Solo traveler
Deluxe Executive King
Stayed 1 night in October 2014

I am very satisfied”

Good location, fine dining and clean room

Ian very enjoyed to stay at Santika Premiere Gubeng.

Reviewed October 24, 2014

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss