Hotel Santika Pandegiling Surabaya
See the best of Surabaya with a stay at Hotel Santika Pandegiling Surabaya, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Hotel Santika Pandegiling Surabaya ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire services to help you find what you want in Surabaya.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hotel Santika Pandegiling Surabaya. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Hotel Santika Pandegiling Surabaya has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Hotel Santika Pandegiling Surabaya. Pamper and indulge yourself with a visit to the massage, spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
There are many attractions to discover within close proximity to Hotel Santika Pandegiling Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 1.5 km away.
Reasons to stay here
This hotel's food and dining score higher than 99% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 83% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.
Great Hotel, great staff”
This is my first time to stay at Hotel Santika Surabaya for by my self and I kinda worry, but my worries is being relieved by the staf at Hotel Santika Surabaya, they are so welcoming for my stay. It's only take 15 minutes from register my Agoda voucher hotel at front office until my room is ready for me. At first when I enter the room it has comfortable ambience, have broad space especially when you're solo traveler, I like it. What I don't like is the bathroom, not very clean, the colour of the wall is not comfortable, so diffrent ambience with the room. The wifi connection is in great connection, even there is a time i cannot log in and ask it to the front office they fixed it immediately. What I like the most it's the breakfast, Hotel Santika Surabaya have mostly Indonesian food the taste great to. You will not disappointed... When the time I tried the breakfast Hotel Santika Surabaya provide soto sulung, and jajanan pasar (traditional local snack) and I like it so much. But there is 1 menu I dont like, it's the dimsum FUNG ZAO (ceker/kaki ayam), the first look is good, but the taste to salty, and the texture not good. But overall I'm satisfied to stay at Hotel Santika Surabaya. I will stay there again when I'm visit Surabaya...
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Hotel with true hospitalily”
I found the room & Bath room is in a very clean condition and full with Amenities. All room is equipped with Bathtube. Bedding equipment is comfortable. LCD TV with international channel is provided. Acomplimentary Ginger drink is served at checkin. The greatest thing about this hotel is a high standard of customer service applied consistently. From Doorman, Receptionist, Restaurant staff to Houskeeping is friendly and showing a good attitude. It makes my stay is memorable. When I check out I was asked if there's any complaint or comments about my stay. Thats good. Breakfast is also good. I eat chicken pooridge and tastes delicious. If you're not indonesian there's a full choice of bread and you can try Lontong Sayur or Gado-Gado (Indonesian salad with peanut butter). Morning national news paper is also provided. Hotel location is in city center but easy to be reached from out of town and Airport. Taxi is always ready. Famous Shooping mall (Tunjungan plaza is within walking distance from this hotel about 1 km) and governoor office is worth to be visited because the building is very pretty and well maintained. It also about 1 km from this hotel. Surabaya zoo and darmo street is also near this hotel. Overall I really enjoy my stay in Santika Surabaya.
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Best value for money”
I visit Surabaya in monthly basis and I found that Santika Pandegiling can provide with such quality hotel with affordable price. Even the hotel doesn't look too new anymore, but they can compensate with great service and a clean room. However, from the alleys we can hear sound that come from the rooms. It seems the soundproof isn't too great here. Bottom point, I'm very satisfied with this hotel.
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Such a Wonderful Service!”
went there on a business trip, on a great price i decided to try santika in surabaya for the 1st time. i was not gonna expect much about the hotel, since i have been to a few santika before, some are fairly poor managed. but i love this branch and this is why : - i tried the pandegiling branch since its in a center of the city. its easy to get a taxi too! - nice breakfast - extremely friendly people working there! (at some point they can remember my name!) - fast room service! (i had a very bad acid attack at 3am, and call the room service for a milk, and they deliver it on 5 minutes, and they warmed it for me too) - among the receptionist, room service and security communicate well. so that if you need anything, you dont have to explain your self twice. as the hotel condition is fairly good, it doesnt smell funky or anything. and i love how cold the hotel was. yes! the airconditioning works well :) i super love the hotel :) good ones!!
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great and cosy”
the hotel is always like home to me with the pleasant welcome and genuine smile from the staff. The room is comfy and cosy. Breakfast is great. I love this hotel and will be back to stay the next time im in surabaya. This is my second stay at Santika Pandegiling. Keep up your excellent services. My son loves this hotel best amongst other hotels we stayed in Indonesia during our trip this year.
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Dear Mr Michail Warmest greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Ricky Rimbawan General Manager of Hotel Santika Pandegiling Surabaya
Cute hotel with great service”
i never stay at this franchise hotel before, but this santika hotel in pandegiling, surabaya is lovely i could say. very cute hotel with great service, all the staff members very helpful, charming, friendly and warm. this hotel will be my "home" for next visit to surabaya.
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a lovely hotel”
An immaculate, modern, friendly hotel. The room was a good size and clean, the bed was comfortable and clean. The aircon was efficient and silent The bathroom was modern and clean with a powerful, hot shower. Nice toiletries. The wifi worked well in our room. We moved rooms as the front rooms are overlooking a street night market and a very noisy mosque. We slept well in the side room. There was a huge choice at the breakfast buffet, Western and Asian, even chocolate milk and jelly tots! An easy listening duo, piano and singer perform early evening. The restaurant food was tasty, a bit more expensive than an outside restaurant but there were no outside restaurants close by. (£6 Salmon, £4 Indonesian curry). It was a good half hour walk to the plaza if you want modern shops and food courts. The staff were so friendly and attentive, always greeting us by name, they spoke very good English, although their left and right sometimes get muddled – beware if you ask for directions! The taxis are cheap, the hotel rings them – we ‘Hit Dolly’ the red light district but it was dark and scary and we didn’t get out of the taxi (not like Amsterdam or Bangkok), We had high tea at the Famous 5*Majapahit Hotel, a beautiful building which was taken over in the war as a prison for Dutch woman and children, ask reception for the history pamphlet when you arrive. We took a taxi to the House of Sempoerna, a free musem and cigarette factory, they offer a free bus ride around the hot spots of the city. Ask Santika reception to book it for you. Surayaba is a huge city, the Santika is a good location, as you have to get a taxi to the sights anyway. We would recommend this hotel for your stay in Surabaya.
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Centre of all Surabaya with Indonesian touch”
Easy check-in procedure. Nice touch to have wedang jahe as welcome drink! the room was well maintained considering its 13 year old age. The only part that looks really aged is the bathroom. I think Santika should immediately do something about it. Breakfast was nice, the choices were good, and they have a specific corner for authentic Indonesian dishes from street snacks to lontong cap go meh. Breakfast area can be packed on weekends, and some food trays can be found empty. The Santika brand has developed into a hotel brand with arguably the best Indonesian touch. Mattress was nice and comforting for a rigorous business travel. Location: there is a night market in front of the hotel and this has been so for years. But the location itself is very strategic, close to Darmo area, and also close to Tunjungan area. I chose this hotel for its location which would allow me to explore all parts of Surabaya easily. I recommend this hotel for business travels, but also for families who want to explore the city of Surabaya (all the cultures, culinary, and probably some mall-hopping activities).
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Good place to stay in Surabaya”
Having stayed at a few Santika Hotels in Indonesia, I decided to try the Santika Pandegling in Surabaya in October 2012. I reached the hotel at 12 30 am and stayed for one night. There was no one to help me with my luggage, but the person who was at the check in counter was very friendly and polite. The check in time was around 8-10 minutes and I was upgraded to the Executive room for free. The Lifts were a bit old and made squeaking sounds. Apart from that everything else seemed to be fine. The room was spacious and clean (check out the pictures I have posted) The air con was working fine too, and the bed sheet and the pillows were clean. I have to admit that the sleep quality was good. The bathroom was OK and had a bath tub. The complimentary breakfast was also good. I was very happy with the honesty of the room service staff when they returned me something I had forgotten in the room. Doesn't happen that often! I will rate Santika Pandegiling 4/5 and recommend it to travelers who are on a budget.
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The Coolest Hotel in Town”
It is my first time staying in a Santika hotel chain and it will not the last one. Two things I was particularly impressed with this hotel. They are: 1. the Breakfast Service and Menu that is too good to be true. Santika serves 1001 dishes just for the breakfast. Added with the friendly staffs taking care of your needs, having breakfast in this hotel is a wonderful experience by itself. 2. the Parking Attendance Car Cleaning Service. To my surprise, Santika cleans the car every morning. Yet, they do not want to be paid for this service. These 2 little things make me feel like returning to Santika again while in Surabaya. Thanks for having us Santika. You made our stays enjoyable and memorable... more than words I can say.
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Dear Mr Bambang Warmest greetings from Hotel Santika Pandegiling Surabaya, We thank you for choosing Santika Pandegiling Surabaya Hotel as the main choice of accommodation during your trip in the city of Surabaya. We thank you for sharing your best experience while staying with us. We thank you for giving the best reviews about the quality of prices, food, service staff, cleanliness of rooms, and products that we have prepared during your stay. Sorry if there are still shortcomings, we will continue to strive to do the best of the reviews you provide. Once again we thank you and we are proud to be waiting for your return on your next trip at Santika Pandegiling Hotel Surabaya. Warm regards, Ricky Rimbawan General Manager of Hotel Santika Pandegiling Surabaya
Nice business hotel”
Stayed in this hotel for 1 night during a recent business trip to Surabaya. This hotel is located on Jl. Pandegiling, which is close to Raya Darmo, one of the main CBDs of Surabaya, so I would say locationwise is not bad for business travelers. However, I would say for those coming on a leisure trip, this hotel is located quite far from the city's main attractions. Hotel room is spacious, clean and well maintained, but I guess it is pretty standard as you may find in all Santika hotels. As a food lover, one thing that pleased me the most is the quality of breakfast served, as there are wide choices of Indonesian food which I love most. One minus point is the very low speed of wifi internet in the room. Well, this is a typical business hotel, but the internet connection is surprisingly so slow.
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Very Satisfied and Very Happy”
We were very satisfied with this hotel during our last visit in December and decided to stay here again. This time we booked 4 rooms and stayed from 2-4 April. We moved to another hotel the next day but my friends said Santika is still the best and next time should stay here for the whole period. Housekeeping did a good job. Staff friendly, full of smile n approachable. To name a few - Tina, Eka, Firman, Hendi, Febri, Fellyxcyta, Reza, Thomas (Doorman), Dhito(or y?) and Dita (concierge) are all very helpful, smiling and approachable and trying their best to make guests happy. Night market across the hotel, cheap and various items are sold there. Long stretch of road and for return trip to hotel can take a trishaw. Breakfast is great. Missed your live keroncong as it's happening only on Wednesday evening.Will definitely stay here again on my next visit to Surabaya. Keep up your good service. Thank you.
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A classy hotel and a comfortable place to stay.”
Overall our stay at this hotel was pleasurable. The room was clean and comfortable. The breakfast was outstanding. Minor gripes would be that the drain in the shower did not sink water as fast as the shower released it (so the bath ends up half full of water by the end of the shower - water pressure is great though). Also the service wasn't always very polite. I will stress that these were minor gripes though and the stay overall was definitely pleasant - I would stay at the hotel Santika again if I return to Surabaya.
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Nica Business Hotel”
Santika Pandegiling is a nice business hotel, located 5 minutes drive from Surabaya's centre. The room is big and clean. Free wifi is available in the room and all areas of hotel. The breakfast is superb!! Complete variety of Indonesian-Western Food. No swimming pool, but you can end your tiring day with nice massage at the hoel's Ten Eleven.
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Good location and good service”
Lovely hotel.. This hotel have delicious food, and everyday have different traditional food for breakfast, but less of international food, for example : salad, ham, etc. Clean room, with modern minimalis style. They also have good service and care for every customer. This hotel also have good location, near to Surabaya Center, and only 5 minutes to Tunjungan Plaza Mall by car. Note : every night, in front of this hotel have "Night Market " or Pasar Malam.
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Very Satisfied And Very Happy”
No regret at all. I stayed here for 3 days -14-17 dec and enjoyed every minute of my stay here. Bed is very comfortable. Room is big and very clean. Housekeeping staff did a good job. Breakfast international plus traditional Indonesian menus and jamus (herbal drink). Enjoyed your live keroncong and singers performing live. Staff friendly, full of smile n approachable. To name a few - Hendi Bagas, Eka Firman, Yudi, Thomas (Doorman), Concierge staff Dita and Lia are all very helpful, smiling and approachable and trying their best to make guests happy. Night market just across the road from the Hotel. Tunjungan Plaza by taxi abt 10 mins. Distance is abt 1 hour to Juanda Airport and hotel taxi cost 220,000rp and very good service. Will definitely stay here again on my next visit to Surabaya. Keep up your good service.
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Nice hotel, simple and clean”
Had a nice stay at Santika Pandegiling. It's clean and simple. Did not expect much, but nicely surprised with the good local food breakfast and the service was excellent. The only downside is people smoke in the building, especially in the cafe/lobby area.
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Best hotel in town”
This is one of my favorits, Santika Pandegiling feels like coming home..Everything is super. All you need they bring...The restaurant is really super...I will always return to this place...
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great service and delicious breakfast”
we really love this hotel, because of its comfortable room and delicious breakfast. There are lots of street vendors in front of this hotel and really noise, but you would not hear those noisy when you are in your hotel's room. Since the location of this hotel is in the center of Surabaya city, you will never find any difficulties to find out places for shopping and having dinner.
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Amazing Hotel”
I was very satisfied with Santhika Pandegiling. The price is very affordable and the benefit is very valuable. The hotel is very clean and the staffs are very friendly. The welcomes me very warmly. Every morning my car was cleaned and no charge for that service. I recommend to stay at Shantika Pandegiling.
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