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Hotel San Carlos
Hotel San Carlos
Hotel San Carlos
Hotel San Carlos
Hotel San Carlos
Hotel San Carlos
Hotel San Carlos

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7.5

Very good

95 reviews

95 reviews

Housekeeping8
Swimming Pool1
View1
See map

9

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Walkable places
Wells Fargo Museum

210 m

Renaissance Athletic Club

220 m

Patriots Square Park

240 m

Orpheum Theater

250 m

CityScape Phoenix

290 m

Popular landmarks
Chase Field

890 m

Heard Museum

2.4 km

South Mountain Park

11.4 km

Phoenix Zoo

11.7 km

Desert Botanical Garden

12.1 km

Closest landmarks
CMG Care Today

110 m

FitKik Station

370 m

Phoenix Police Museum

380 m

St. Mary's Basilica

390 m

The Van Buren

480 m

Hotel San Carlos

202 North Central Avenue, Downtown Phoenix, Phoenix (AZ), United States, 85004 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Downtown Phoenix part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

180 meters to public transportation

Check-in [24-hour]

890 meters to Chase Field

Complimentary WIFi in all rooms

A/C

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Bicycle rental

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Cash withdrawal

Exercise area

Restaurants

Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
Value for money6.8
Location rating9.0
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport6.3 km

Rooms available at Hotel San Carlos

Queen Room with City View
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Double Room with City View
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 double beds
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Standard Queen Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 queen bed
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Queen Bed Room
...
  • Room size: 20 m²/215 ft²
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Double Room, 2 Double Beds, City View
...
  • Shower
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Standard Two Double Room
...
  • Shower
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Queen Room with View
...
  • Shower
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Triple Standard
...
    Enter dates to see prices
    城景房(双人床)
    ...
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      Frequently asked questions

      Does Hotel San Carlos have a hot tub?

      Hotel San Carlos does not have a hot tub.

      What time is check-in and check-out at Hotel San Carlos?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Hotel San Carlos?

      For those who wish to drive their own cars, Hotel San Carlos has a car park that's close to the hotel. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phoenix (AZ) with private transportation, the hotel can arrange both taxis or car rental.

      What is the smoking policy at Hotel San Carlos?

      Hotel San Carlos does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to Hotel San Carlos?

      Washington / Central is the closest train, metro, or bus station, about 170 m away from Hotel San Carlos.

      What restaurants are nearby Hotel San Carlos?

      Restaurants including Seamus McCaffrey Irish Pub, Centrico and Tom Yum Thai Restaurant are popular in Hotel San Carlos’s neighborhood which is known as Downtown Phoenix.

      What popular shopping places are close to Hotel San Carlos?

      Shopping options in Hotel San Carlos’s Downtown Phoenix neighborhood include Phoenix Public Market, Arizona Center and Antique Sugar Vintage Clothing.

      What are popular attractions near Hotel San Carlos?

      Hotel San Carlos’s location in the Downtown Phoenix neighborhood makes it close to famous attractions including Heard Museum, Phoenix Art Museum and Arizona Science Center.

      What popular natural sightseeing spots are close to Hotel San Carlos?

      Hotel San Carlos’s nearby natural sights include Patriots Square Park, Historic Heritage Square and Margaret T. Hance Park located in the same Downtown Phoenix area.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Hotel San Carlos

      • 9.2

        Exceptional
        Location

        "The hotel itself was fine and the location is fantastic, allowing me to stay later and take a quick walk back."

        Regina

        |

        June 4, 2022

      • 8.4

        Excellent
        Bathroom

        "Hot water comes and goes which was interesting, like dodging the super hot stream in the shower."

        Leonardo

        |

        April 26, 2022

      • 7.6

        Very good
        Staff 

        "The staff was friendly and the room was pretty clean."

        Jaunice

        |

        April 7, 2022

      Property ranking|Compared to 512 Phoenix (AZ) properties
      See all rankings
      Cheapest price score
      Location score
      9/10
      Service score
      8.1/10
      Cleanliness score
      7.7/10
      Better than
      99
      %
      of Phoenix (AZ) properties
      Better than
      98
      %
      of Phoenix (AZ) properties
      Better than
      95
      %
      of Phoenix (AZ) properties
      Better than
      95
      %
      of Phoenix (AZ) properties
      Overall rating:

      7.5

      Very good
      95 reviews
      Cleanliness
      7.7
      Facilities
      6.3
      Location
      9.0
      Read all reviews >
      What travelers say they love:
      Roomswere clean and the htoel staff were also superb.
      Richard from United Kingdom
      Solo traveler
      More about Hotel San Carlos

      More about Hotel San Carlos

      Hotel San Carlos

      Getting in and around Phoenix (AZ) is a breeze when staying at Hotel San Carlos, located just minutes away from the city center.
      At Hotel San Carlos, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Phoenix (AZ) even more convenient. Guests can enjoy convenient available parking right at the hotel.
      Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
      All rooms at Hotel San Carlos are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Hotel San Carlos even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
      In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal. Hotel San Carlos also provides toiletries and towels in bathrooms for select rooms.


      Dining and things to do

      A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. Hotel San Carlos has vending machines for 24-hour available light snacks and drinks.
      Apart from amenities and services, Hotel San Carlos goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's bowling alley.


      Reasons to stay here

      Find some of the city's best deals here with rooms 98% cheaper than other options.
      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
      Ranking higher than 97% of the city's accommodations options, this is a great choice for location.

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      Amenities and facilities
      Good
      Facilities

      6.3

      Most talked about facilities

      Housekeeping

      3 mentions

      Swimming Pool

      2 mentions

      Internet

      1 mention

      Languages spoken

      • English
      • Spanish

      Accessibility

      • Wheelchair accessible

      Internet access

      • Complimentary WIFi in all rooms
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Bowling alley
      • Exercise area

      Cleanliness and safety

      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Rooms sanitized between stays
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Restaurants
      • Vending machine

      Services and conveniences

      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Disabled facilities
      • Elevator
      • Food delivery
      • Luggage storage
      • Postal service
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      Land sports

      • Golf course (within 3 km)

      Access

      • Check-in/out [express]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Car park [nearby]
      • Rental car
      • Taxi service

      Sports equipment rental

      • Bicycle rental

      Available in all rooms

      • A/C
      • Balcony/terrace
      • Coffee/tea machine
      • Complimentary drinking water
      • Desk
      • Fan
      • Hair dryer
      • Heating
      • Iron and ironing board
      • Linens
      • Lock box in room
      • Non-smoking
      • Phone
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Toiletries
      • Towels
      Location
      202 North Central Avenue, Downtown Phoenix, Phoenix (AZ), United States, 85004
      Exceptional
      Location

      9

      Public transportation

      • Washington / Central
        180 m
      • 3rd St / Washington
        400 m

      Airports

      • Phoenix Sky Harbor International Airport (PHX)
        6.3 km

      Hospital or clinic

      • CMG Care Today
        110 m

      Convenience store

      • Circle K
        480 m

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • Chase Field
        890 m
      • Heard Museum
        2.4 km
      • South Mountain Park
        11.4 km
      • Phoenix Zoo
        11.7 km
      • Desert Botanical Garden
        12.1 km
      • Camelback Mountain
        12.2 km
      • Old Town Scottsdale
        14.5 km
      • Butterfly Wonderland
        21.7 km
      • Musical Instrument Museum
        25.7 km
      • Taliesin West
        27.4 km

      Nearby landmarks

      • CMG Care Today
        110 m
      • Washington / Central
        180 m
      • Wells Fargo Museum
        210 m
      • Renaissance Athletic Club
        220 m
      • Patriots Square Park
        240 m
      • Orpheum Theater
        250 m
      • CityScape Phoenix
        290 m
      • Old Courthouse
        290 m
      • Herberger Theater Center
        290 m
      • Phoenix Convention Center & Venues
        300 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      Minimum age of guests is: 18 year(s).

      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      The property

      • Number of rooms 128
      Property announcements

      Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      Reviews of Hotel San Carlos from real guests

      Provided by verified guests of Agoda
      7.5
      /
      10
      Cleanliness7.7
      Facilities6.3
      Location9.0
      Service8.1
      Value for money6.8
      High score for Phoenix (AZ)
      Rating
      9+ Exceptional (14)
      8-9 Excellent (6)
      7-8 Very Good (9)
      6-7 Good (7)
      <6 Below Expectation (12)
      Time of the year
      Mar - May (16)
      Jun - Aug (12)
      Sep - Nov (9)
      Dec - Feb (11)
      All guests (95)
      All room types
      All languages

      Show reviews that mention 

      Showing 48 verified guest comments
      123
      10.0
      Exceptional
      Sarah from United States
      Family with teens
      Double Room with City View
      Stayed 3 nights in March 2021

      You can't beat this location”

      This hotel is located near everything in downtown Phoenix. It is very old and has an interesting history filled w movie stars and a ghost (I love "haunted" hotels)! My 15 year old and I enjoyed our stay and would definitely stay again.

      Reviewed March 29, 2021

      See room deals

      Thank you for staying with us and taking your time to leave a review. We appreciate the positive feedback and are glad you enjoyed the history of our hotel. We hope to see you again soon.

      Responded March 29, 2021
      Hotel San Carlos
      9.2
      Exceptional
      Ginger from United States
      Business traveler
      Standard Queen Room
      Stayed 3 nights in February 2019

      Loved It!”

      Great ambiance and history, and the staff were very nice and approachable. There is a signed book about the history of Hotel San Carlos available for purchase at the front desk - I regret not buying it! ***I would definitely stay here again!**

      Reviewed February 14, 2019

      See room deals

      Thank you for staying with us. We appreciate your feedback and look forward to seeing you again in the future.

      Responded June 06, 2020
      Hotel San Carlos
      8.4
      Excellent
      Catherine
      Group
      Double Room with City View
      Stayed 3 nights in April 2019

      funky comfort”

      This is the second time I've stayed at the hotel, both times sharing a room with my sister while visiting family in Phoenix. Great value. I like its location and personality. If you need upgrades to the latest decor, don't come here.

      Reviewed April 27, 2019

      See room deals

      Thank you for staying with us. We always appreciate feedback, even more so when it's from repeat guests. We look forward to seeing you again in the future.

      Responded June 06, 2020
      Hotel San Carlos
      8.0
      Excellent
      Evelyn from United States
      Couple
      Standard Queen Room
      Stayed 1 night in September 2020

      Historic hotel near airport ”

      We went to the hotel San Carlos to experience the history and the hauntings. The history was definitely there an interesting oh, that we did not experience any hauntings. This sweet, little hotel near the airport made it very convenient for us the next day.

      Reviewed September 24, 2020

      See room deals

      Thank you for staying with us and letting us know how we are doing. We are very happy that you had an enjoyable stay and that everything was convenient for you. Hope to see you again in the future. :-)

      Responded September 24, 2020
      Hotel San Carlos
      8.0
      Excellent
      Ross from Canada
      Business traveler
      Standard Double
      Stayed 4 nights in June 2018

      Old but good!”

      The Hotel is old and out dated - not a honey lets get away for a weekend place. But if you have a budget and want to stay close to downtown or the conference centre, its perfect. Pros: Cheap, pool, air conditioning, clean. Cons: Smells like an old hotel, looks like an old hotel, and feels like an old hotel. Overall, if I had another conference - I would stay there again and save 450.00. ONLY IMPROVEMENTS THEY NEED - COFFEE IN THE MORNING>>>

      Reviewed June 11, 2018

      See room deals

      Thank you for staying at Hotel San Carlos! We are glad you enjoyed the Hotel and its Historic Preservation. We have individual coffee makers in every room and the front desk staff will always supply extra coffees at the guest's request. Please stay with us again!

      Responded January 05, 2019
      Hotel San Carlos
      8.8
      Excellent
      Ben from United States
      Couple
      Standard Queen Room
      Stayed 1 night in March 2021

      Very Nice”

      This is a beautiful historic hotel. Some negative reviews are about how dated it is but this is a historic hotel- it's supposed to be dated. Lovely decor, super kind staff.

      Reviewed March 15, 2021

      See room deals

      Thank you for taking the time to review our property. We're glad to hear that you enjoyed your stay. We look forward to seeing you again the future.

      Responded March 19, 2021
      Hotel San Carlos
      8.0
      Excellent
      Richard from United Kingdom
      Solo traveler
      Standard Queen Room
      Stayed 3 nights in July 2018

      Superb”

      After reading some of the negatives I though this hotel might be a gamble but Im so glad I booked it. Reasonable price for a major US city. Comfy beds with good TV selection. Roomswere clean and the htoel staff were also superb. Helpful and friendly. Good Irish bar next door and plenty of places to eat. Nice pool on the 5th foor. I would highly recommend this hotel.

      Reviewed July 25, 2018

      See room deals

      Thank you for staying at Hotel San Carlos! We are glad you enjoyed your stay and our staff pride themselves to deliver top quality service to each and every guest. Please come again!

      Responded January 05, 2019
      Hotel San Carlos
      7.6
      Very good
      Jennifer from United States
      Business traveler
      Standard Queen Room
      Stayed 2 nights in March 2019

      A beautiful old building in a great location, but she really needs a face lift”

      The hotel staff was very nice, my room was kept clean, but I feel the aging thrift store looking décor from the 1980s is holding this hotel back. The building is old and so I can overlook the small bathroom and thin walls. This could be a much more successful hotel with the right "set dressing". She needs to look historic and classic, which would not be too hard to do. For example, the door to the pool looks more like an emergency exit to a roof or alley, I was afraid to use it to peek out. The art in the hallways, could definitely benefit from a "less is more" approach. Overall, I would recommend this hotel, yet with a disclaimer that it will be a bit of an adventure.

      Reviewed April 06, 2019

      See room deals

      Thank you for staying with us. We appreciate your feedback and suggestions. We hope to see you again in the future.

      Responded June 06, 2020
      Hotel San Carlos
      7.2
      Very good
      Ira from United States
      Business traveler
      Standard Queen Room
      Stayed 2 nights in July 2020

      Historic”

      The Hotel definitely has some history to it and, does have it limited modern amenities. The rooms are small in size not ideal for a large family. But good if your a single or couple traveling. The roof top pool is great at night. Also the walls are very then and you can hear what is going on in someone else's room. I found myself being to quiet just because I didn't want people to know my business. The views are great at night. Since there is no controlling the AC your pretty much suck with the same temperature this didn't help my allergies very much. The lounge was a great experience.

      Reviewed July 09, 2020

      See room deals

      Thank you for staying with us. We appreciate your feedback on our historic 92-year-old property.

      Responded August 06, 2020
      Hotel San Carlos
      6.8
      Good
      Virginia from United States
      Business traveler
      Standard Queen Room
      Stayed 2 nights in February 2020

      Just Not There”

      For a boutique hotel, it just doesn’t make the list of places to come back to. No thermostat control (so rooms are too cold in winter for me), walls are paper thin (so I here the kids electronics in the next room, and all night someone getting texts), rooms are quite small, no fridge, carpet is nostalgia but also has that dirty feel.

      Reviewed February 10, 2020

      See room deals

      Dear guest, we are truly sorry that we were unable to make your stay a pleasant one. We are a historic hotel, 92 years old, so the structure of the building has not changed much as we do like to preserve the history of the building. We do apologize for the inconveniences you experienced while staying with us.

      Responded February 25, 2020
      Hotel San Carlos
      10.0
      Exceptional
      david from United States
      Couple
      Standard Queen Room
      Stayed 1 night in October 2018

      Fun Place”

      Great location, Clean, Friendly staff. Would stay at again

      Reviewed October 29, 2018

      See room deals

      Thank you for staying at Hotel San Carlos! We are glad you enjoyed your stay and our staff pride themselves to deliver top quality service to each and every guest. Please come again!

      Responded January 05, 2019
      Hotel San Carlos
      10.0
      Exceptional
      Eric from United States
      Solo traveler
      Standard Queen Room
      Stayed 1 night in May 2018

      Lovely little historic downtown hotel”

      i loved my stay here even if it was for just one night. would definitely book another room here again if i needed a place to crash from a night of fun.

      Reviewed July 08, 2018

      See room deals

      Thank you for staying at Hotel San Carlos! We are glad you enjoyed your stay and our staff pride themselves to deliver top quality service to each and every guest. Please come again!

      Responded January 05, 2019
      Hotel San Carlos
      6.4
      Good
      David
      Couple
      Standard Queen Room
      Stayed 1 night in March 2019

      Don't liked”

      Old building (nothing wrong with that) but small rooms and very small bathroom. Hard to take a shower. The bed was clean but with dip in the middle. Not worth what I paid for but location is great.

      Reviewed March 13, 2019

      See room deals

      Thank you for staying with us. We appreciate your feedback.

      Responded June 06, 2020
      Hotel San Carlos
      6.4
      Good
      Paulo from United States
      Business traveler
      Standard Queen Room
      Stayed 4 nights in March 2018

      Won't come back”

      Old hotel (they say historic), small rooms, worst ever shower in a hotel (goes from boiling to freezing countless times), useless wifi (use my phone plan during the whole stay), creepy feeling (it is famous as a haunted hotel they say). One of the worst hotels I've ever stayed.

      Reviewed March 17, 2018

      See room deals

      Thank you for staying with us. Any feedback is greatly appreciated. We are always finding ways to improve our guests experiences here. We are a historic hotel and our goal is to preserve the Historical Heritage for our guests to experiences.

      Responded May 19, 2018
      Hotel San Carlos
      7.2
      Very good
      Luda
      Family with teens
      Double Room with City View
      Stayed 1 night in March 2019

      Very good”

      Everything so tiny , very old . No microwave, no fridge , just location

      Reviewed March 17, 2019

      See room deals

      Thank you for staying with us. We appreciate your feedback.

      Responded June 06, 2020
      Hotel San Carlos
      8.4
      Excellent
      Nasibeh
      Business traveler
      Standard Queen Room
      Stayed 2 nights in November 2018

      Very friendly and helpful staff”

      The building is very old and rooms are very small but the staff a very nice and caring. They were flexible in check in and out which was a blessing for a business travel.

      Reviewed November 07, 2018

      See room deals

      Thank you for staying at Hotel San Carlos! We are glad you enjoyed your stay and our staff pride themselves to deliver top quality service to each and every guest. Please come again!

      Responded January 05, 2019
      Hotel San Carlos
      8.0
      Excellent
      Magda from United States
      Business traveler
      Standard Queen Room
      Stayed 1 night in February 2020

      Paper thin walls”

      Great location, friendly staff. Room very small, old furnishings and carpet but worst part are the paper thin walls. You can literally here every thing that happens or is said next door and in the hallway.

      Reviewed February 23, 2020

      See room deals

      While we appreciate the views of all our guests, we are incredibly disheartened to see your feedback shared in this manner. Our hotel is 92 years old, and we do like to preserve the history of the hotel. Did you happen to notify the front desk about the complaints you had so we can accommodate you with another room?

      Responded February 25, 2020
      Hotel San Carlos
      6.0
      Lyndsie
      Couple
      Double Room with City View
      Stayed 1 night in May 2019

      Above average”

      The walls were extremely thin and we could hear the people next door grunting and screaming at 5am, all the way through 10am.

      Reviewed May 27, 2019

      See room deals

      Thank you for staying with us. We appreciate your feedback.

      Responded June 06, 2020
      Hotel San Carlos
      10.0
      Exceptional
      Patricia from United States
      Solo traveler
      Standard Queen Room
      Stayed 1 night in February 2021

      A wonderful experience”

      Excellent customer service from all staff, clean and orderly facility, and a lovely vintage historical boutique or a excellent historical and vintage accommodation.

      Reviewed February 15, 2021

      See room deals

      Thank you for being our guest. We are very happy to read you enjoyed your stay. Hope to see you again in the future.

      Responded February 15, 2021
      Hotel San Carlos
      5.6
      Gerard from United States
      Solo traveler
      Standard Queen Room
      Stayed 1 night in December 2018

      Above average”

      Antique nostalgia!

      Reviewed December 19, 2018

      See room deals

      Thank you for staying at Hotel San Carlos! We are glad you enjoyed the historic feel!

      Responded January 05, 2019
      Hotel San Carlos
      123
      This is a popular property. Don't miss out!

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