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Exterior view, Hotel Ratu Mayang Garden in Pekanbaru
a hotel room with two beds and a lamp, Hotel Ratu Mayang Garden in Pekanbaru
Swimming pool, Hotel Ratu Mayang Garden in Pekanbaru
Swimming pool, Hotel Ratu Mayang Garden in Pekanbaru
a white bath tub sitting next to a white sink, Hotel Ratu Mayang Garden in Pekanbaru
a bathroom with a sink, toilet, and bathtub, Hotel Ratu Mayang Garden in Pekanbaru
Bathroom, Hotel Ratu Mayang Garden in Pekanbaru

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6.2

Good

26 reviews

26 reviews

See map

8.1

Excellent

Location rating score

Excellent location - 850 meters from city center
Parking
FREE
Popular landmarks
Monument of Riau People's Struggle 1.9 km
Silungkang Art Centre 2.1 km
HS Soeman Library 2.4 km
Ar-Rahman Mosque 3.1 km
An-Nur Grand Mosque 3.8 km
Mall Ska Pekanbaru 4.0 km
Pekanbaru Great Mosque 4.2 km
Muara Takus 4.3 km
Mall Ciputra Seraya 4.5 km
Boombara Waterpark 6.8 km
Nearby landmarks
Parking Area Hotel Grand central 250 m
Rumah Durian Radit 290 m
SINGAPURA ELECTRONIK 290 m
Kolam Renang Pangeran Hotel 340 m
Kimia Farma / Radisa 390 m
Harapan Raya Health Center 440 m
Bank Rakyat Indonesia (BRI) 440 m
RS Syafira Pekanbaru 450 m
Puskesmas Harapan Raya 490 m
Pengadilan Tinggi Riau 550 m

Hotel Ratu Mayang Garden

Jl. Jend. Sudirman no. 11, Pekanbaru City Center, Pekanbaru, Indonesia, 28282 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Pekanbaru City Center part of Pekanbaru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous An-Nur Grand Mosque. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

990 meters to Al-Falah Darul Muttaqin Mosque

Front desk [24-hour]

Free airport transfer

Hot tub

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [outdoor]

Hot tub

Free Wi-Fi in all rooms!

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Pekanbaru every 4 minutes on Agoda.com
Value for money6.5
Distance to city center4.3 km
Location rating8.1
Nearest airportSultan Syarif Kasim II International Airport (PKU)
Distance to airport4.2 km

Rooms available at Hotel Ratu Mayang Garden

Executive Suite
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
Enter dates to see prices
Superior Single Room
...
  • Room size: 25 m²/269 ft²
  • 1 single bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
Enter dates to see prices
Luxury Suite
...
  • Room size: 77 m²/829 ft²
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Junior Suite
...
    Enter dates to see prices
    Deluxe Room
    ...
      Enter dates to see prices
      Suite
      ...
        Enter dates to see prices
        Superior Double Bed Room (Lanai)
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Hotel Ratu Mayang Garden?

          Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Hotel Ratu Mayang Garden?

          Hotel Ratu Mayang Garden is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Hotel Ratu Mayang Garden also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Ratu Mayang Garden has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pekanbaru with private transportation, the hotel can arrange car rental for you.

          What are my dining options at Hotel Ratu Mayang Garden?

          Hotel Ratu Mayang Garden features an on-site restaurant for your dining convenience.

          What is the smoking policy at Hotel Ratu Mayang Garden?

          Hotel Ratu Mayang Garden does permit smoking in some areas and is not 100% smoke-free.

          What restaurants are nearby Hotel Ratu Mayang Garden?

          Restaurants including Sate Bundo Kanduang, Karambia Cafe & Hang Out and Sate Solo are popular in Hotel Ratu Mayang Garden’s neighborhood which is known as Pekanbaru City Center.

          What popular shopping places are close to Hotel Ratu Mayang Garden?

          Shopping options in Hotel Ratu Mayang Garden’s Pekanbaru City Center neighborhood include Mall Ciputra Seraya, Transmart Carrefour and Sadira Plaza.

          What are popular attractions near Hotel Ratu Mayang Garden?

          Hotel Ratu Mayang Garden’s location in the Pekanbaru City Center neighborhood makes it close to famous attractions including Pekanbaru Great Mosque, Silungkang Art Centre and Monument of Riau People's Struggle.

          What popular natural sightseeing spots are close to Hotel Ratu Mayang Garden?

          Hotel Ratu Mayang Garden’s nearby natural sights include hutan, Kolam Pancing Lembah Raya and Halte Bus Kota perkantoran sudirman raya located in the same Pekanbaru City Center area.

          See map

          Explore the neighborhood

          Overall rating:

          6.2

          Good
          26 reviews
          Cleanliness
          5.7
          Facilities
          6.3
          Location
          8.1
          Read all reviews >
          More about Hotel Ratu Mayang Garden

          More about Hotel Ratu Mayang Garden

          Hotel Ratu Mayang Garden

          Take advantage of the many attractions Pekanbaru has to offer with a stay at Hotel Ratu Mayang Garden.
          Hotel Ratu Mayang Garden provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Pekanbaru is made even more convenient with the car hire and shuttle services available at the hotel.
          If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service let you make the most of your room.
          Smoking is limited to designated areas only, for the health and well-being of all guests and staff.


          Dining and things to do

          Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms, bar and nightclub can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
          Hotel Ratu Mayang Garden lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
          Pick up something memorable for yourself or those waiting for you back at home, at the shops.


          Around the property

          One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Pekanbaru is with a nice gift at Mall Ska Pekanbaru located about 3.9 km away.


          Reasons to stay here

          Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 81% of the city's accommodation.
          It's hard to beat the room comfort here, which is rated higher than 81% of other accommodations in Pekanbaru.

          Show less

          Amenities and facilities

          Good
          Facilities

          6.3

          Languages spoken
          • Danish
          • Indonesian
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • Hot tub
          • Karaoke
          • Massage
          • Nightclub
          • Sauna
          • Spa
          • Swimming pool [outdoor]
          Dining, drinking, and snacking
          • Bar
          • BBQ facilities
          • Coffee shop
          • Restaurants
          • Room service
          Services and conveniences
          • Air conditioning in public area
          • Cash withdrawal
          • Concierge
          • Currency exchange
          • Dry cleaning
          • Elevator
          • Laundry service
          • Luggage storage
          • Safety deposit boxes
          • Shops
          • Smoking area
          For the kids
          • Babysitting service
          • Family room
          • Swimming pool [kids]
          Access
          • Front desk [24-hour]
          • Pets allowed
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [nearby]
          • Rental car
          • Shuttle service
          • Valet parking

          Location

          Jl. Jend. Sudirman no. 11, Pekanbaru City Center, Pekanbaru, Indonesia, 28282
          Excellent
          Location

          8.1

          Airports
          • Sultan Syarif Kasim II International Airport (PKU)
            4.2 km
          • Pinang Kampai Airport (DUM)
            123.5 km
          Public transportation
          • Pekanbaru Bus Station
            7.2 km
          Hospital or clinic
          • Kimia Farma / Radisa
            390 m
          Shopping
          • Mall Ska Pekanbaru
            4.0 km
          Convenience store
          • Indomaret
            650 m
          Cash withdrawal
          • ATM on-site

          What's nearby

          Popular landmarks
          • Monument of Riau People's Struggle
            1.9 km
          • Silungkang Art Centre
            2.1 km
          • HS Soeman Library
            2.4 km
          • Ar-Rahman Mosque
            3.1 km
          • An-Nur Grand Mosque
            3.8 km
          • Mall Ska Pekanbaru
            4.0 km
          • Pekanbaru Great Mosque
            4.2 km
          • Muara Takus
            4.3 km
          • Mall Ciputra Seraya
            4.5 km
          • Boombara Waterpark
            6.8 km
          Nearby landmarks
          • Parking Area Hotel Grand central
            250 m
          • Rumah Durian Radit
            290 m
          • SINGAPURA ELECTRONIK
            290 m
          • Kolam Renang Pangeran Hotel
            340 m
          • Kimia Farma / Radisa
            390 m
          • Harapan Raya Health Center
            440 m
          • Bank Rakyat Indonesia (BRI)
            440 m
          • RS Syafira Pekanbaru
            450 m
          • Puskesmas Harapan Raya
            490 m
          • Pengadilan Tinggi Riau
            550 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-3 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 4 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from13:00
          • Check-out until12:00
          • Reception open until00:00
          Getting around
          • Airport transfer fee0 IDR
          • Distance from city center4.3 km
          • Travel time to airport (minutes)11
          The property
          • Number of bars/lounges0
          • Number of floors3
          • Number of restaurants1
          • Number of rooms 154
          • Year property opened1998
          • Most recent renovation2012
          Parking
          • Daily parking fee0 IDR

          Reviews of Hotel Ratu Mayang Garden from real guests

          Provided by verified guests of Agoda
          6.2
          /
          10
          Good
          Cleanliness5.7
          Facilities6.3
          Location8.1
          Room comfort and quality4.7
          Service7.2
          Value for money6.5
          High score for Pekanbaru
          Rating
          9+ Exceptional (3)
          8-9 Excellent (0)
          7-8 Very Good (3)
          6-7 Good (1)
          <6 Below Expectation (7)
          Time of the year
          Mar - May (2)
          Jun - Aug (4)
          Sep - Nov (3)
          Dec - Feb (5)
          All guests (26)
          All languages

          Show reviews that mention 

          Showing 14 verified guest comments
          3.0
          CHIONG from Malaysia
          Business traveler
          Stayed 2 nights in September 2014

          The door access system is not working”

          Overall is not satisfatory at all. The wifi was not working in the room and the door access system was not working as well. Hot water system was also not working. Plenty of mosquitoes around in the room and the room was in the run down conditions. This is the 1st hotel I have ever stayed that the restaurant does not allow my meals to be charged to my room and I have to pay cash on the meals I consumed. Luckily I just had enough cash for the lunch but I skipped my dinner because I did not have enough Ruppiah with me then and also the ATM machine nearby outside the hotel did not function work my Malaysian ATM card due to certain reason. This hotel will need to go through quite extensive upgrading to win back customers.

          Reviewed September 24, 2014

          See room deals

          4.0
          Razali from Indonesia
          Business traveler
          Stayed 1 night in March 2015

          Good Location but Poorly Maintained Hotel”

          1. Good Location: 2. Near to Airport; 3. Spacious Room

          Never come across any *** hotel with run down facilities such as yellowish and torned towel, dirty bedsheet and bedspread provided to guest. Mosquitos all over the big room. Its really a nighmare staying at this hotel.

          Reviewed March 06, 2015

          See room deals

          6.3
          Good
          Irwan from Indonesia
          Business traveler
          Stayed 1 night in May 2014

          old luxurious hotel”

          large room, good AC

          - Water is not good, there's time the water so little flow and no hot water, too bad... - TV is too old - Breakfast too simple

          Reviewed May 30, 2014

          See room deals

          7.2
          Very good
          billy from United Kingdom
          Couple
          Stayed 1 night in December 2016

          sasas”

          asas

          Reviewed December 31, 2016

          See room deals

          10.0
          Exceptional
          Ponimin from Indonesia
          Solo traveler
          Superior Room
          Stayed 2 nights in July 2022

          Ratu Mayang Garden ”

          Fasilitas sangat baik,kamar luas . Swimming pool yang asyik.

          Reviewed July 28, 2022

          See room deals

          4.8
          Saar from Indonesia
          Solo traveler
          Superior Room(Lanai)
          Stayed 1 night in December 2021

          kamar bau debu”

          Sayang sekali bangunan sebegitu bagus tidak dirawat. Kamarnya bau debu, spreinya kotor. Malam itu jg check out krn yakin ga bakal bisa tidur dengan kondisi demikian

          Reviewed December 05, 2021

          See room deals

          7.7
          Very good
          Mohd from Malaysia
          Solo traveler
          Stayed 2 nights in September 2014

          Selesa dan Mendamaikan ”

          1. Dekat dengan bandara 2. Tenang dan tidak bising 3. kemudahan yang lengkap

          Saya rasa tenang dan damai yang jauh dari hiruk pikuk bandar. Bilik yang besar sangat selesa.

          Reviewed October 01, 2014

          See room deals

          10.0
          Exceptional
          RATIH from Indonesia
          Solo traveler
          Superior Single Room
          Stayed 1 night in December 2022

          Good”

          Mungkin untuk pemula yang baru tau Ratu Mayang tidak akan kaget dengan tampilan dalam kamar nya.. Untuk room termasuk golongan yang sangat besar dengan harga segitu Untuk kebersihan, sedikit min, dikarenakan masuk terdapat banyak debu dan kotor di meja dan kasur Dan toilet tidak bisa di flush Kemudian tv tidak bisa menyala Sudah minta remot tv ke resepsionis, untuk di bantu nyalakan, ternyata tidak datang2 membantu So far pelayanan cukup baik

          Reviewed January 01, 2023

          See room deals

          10.0
          Exceptional
          Ratih from Indonesia
          Solo traveler
          Superior Single Room
          Stayed 1 night in November 2022

          Terbaik ”

          Ga usah ragu.. Hotel Ratu Mayang dari dulu memang best ❤️

          Reviewed December 09, 2022

          See room deals

          4.4
          Zaputra from Indonesia
          Family with young children
          Superior Single Room
          Stayed 1 night in June 2022

          Acceptable”

          Kamar bau debu seperti tidak terurus

          Reviewed June 20, 2022

          See room deals

          3.6
          heri from Indonesia
          Family with young children
          Stayed 1 night in December 2015

          kumuh dan tertipu ”

          hotel sangat kumuh dan tidak terawat. kolam renang berlumut dan kotor. AC gak bisa disetel. kasur berdebu. kami tertipu dengan foto2 di internet

          Reviewed December 26, 2016

          See room deals

          6.0
          Ari from Indonesia
          Family with young children
          Stayed 1 night in July 2015

          Sudah terlalu tua. Perlu direnovasi”

          Letak stategis. Sunyi. Sepi

          Lumayan

          Reviewed August 01, 2015

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          8.0
          Excellent
          Hendro from Indonesia
          Business traveler
          Stayed 1 night in August 2014

          Dekat bandara”

          kamarnya bagus, dekat bandara, di tengah kota

          dari luar terlihat hotel tua, tetapi kamarnya cukup bagus dan ersih. lokasinya dekat dengan bandara dan rumah sakit.

          Reviewed October 04, 2014

          See room deals

          3.2
          Muhammad from Indonesia
          Business traveler
          Superior Single Room
          Stayed 1 night in January 2022

          Acceptable”

          Hotelnya terlantar tak terurus!

          Reviewed January 12, 2022

          See room deals

          This is a popular property. Don't miss out!

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