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Hotel Ratna
Hotel Ratna
Hotel Ratna
Hotel Ratna
Hotel Ratna
Hotel Ratna
Hotel Ratna

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7.4

Very good

14 reviews

14 reviews

See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Kwan Sing Bio Temple 1.2 km
Universitas PGRI Ronggolawe 2.7 km
Juanda International Airport 96.9 km
Abdul Rachman Saleh Airport 136.6 km
Adisumarmo International Airport 160.0 km
Achmad Yani International Airport 186.0 km
Adisucipto International Airport 205.1 km
Dewadaru Airport 212.8 km
Notohadinegoro Airport 234.8 km

Hotel Ratna

jalan ronggolawe No.103 Tuban, Tuban, Tuban, Indonesia, 62312 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tuban part of Tuban, this property puts you close to attractions and interesting dining options. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

Daily housekeeping

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Breakfast [free]

Room service [24-hour]

Laundry service

Value for money7.5
Distance to city center0.5 km
Location rating8.0

Rooms available at Hotel Ratna

Deluxe 1 Bedroom Suite
...
  • Room size: 27 m²/291 ft²
  • Courtyard view
  • 1 double bed
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VIP
...
  • Room size: 36 m²/388 ft²
  • Courtyard view
  • 1 single bed and 1 double b...
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Executive 2 Single Beds
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 2 single beds
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EXECUTIVE ROOM ONLY (1 bed besar)
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
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Superior D Only 2 Bed
...
  • Room size: 20 m²/215 ft²
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DELUXE ROOM ONLY (1 bed besar)
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
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SUPERIOR ROOM ONLY (2 bed kecil)
...
  • Room size: 20 m²/215 ft²
  • 2 single beds or 1 double b...
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DELUXE ROOM (1 bed besar)
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
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EXECUTIVE ROOM (1 bed besar)
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
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Standart 2 Bed Ac
...
  • Room size: 20 m²/215 ft²
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Frequently asked questions

What time is check-in and check-out at Hotel Ratna?

Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Ratna?

For those who wish to drive their own cars, Hotel Ratna has a car park available for guests. Parking is free for guests.

What is the smoking policy at Hotel Ratna?

Hotel Ratna does permit smoking in some areas and is not 100% smoke-free.

What are popular attractions near Hotel Ratna?

Guests at Hotel Ratna can easily visit Kwan Sing Bio Temple located in the Tuban area.

See map

Explore the neighborhood

What people love about Hotel Ratna

  • 10

    Exceptional
    Location

    "Best location"

    Farid

    |

    March 30, 2021

Overall rating:

7.4

Very good
14 reviews
Cleanliness
6.6
Facilities
7.1
Location
8.0
Read all reviews >
More about Hotel Ratna

More about Hotel Ratna

Hotel Ratna

At Hotel Ratna, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including luggage storage.
For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hotel Ratna. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Hotel Ratna are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Hotel Ratna are available with design features like a balcony or terrace. For a bit of entertainment, guests will find cable TV available in some selected rooms.
Don't worry about being thirsty as mini bar is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find towels available in some guest bathrooms.


Dining and things to do

Every day at Hotel Ratna begins with a delicious complimentary breakfast. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
Enjoy the countless activities offered at Hotel Ratna. A relaxing end to every day is possible with a visit to the massage, located right in the hotel.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 90% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 90% of other accommodations in Tuban.

Amenities and facilities
Very good
Facilities

7.1

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Dining, drinking, and snacking

  • Breakfast [free]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Daily housekeeping
  • Elevator
  • Laundry service
  • Luggage storage
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Closet
  • Desk
  • Free bottled water
  • Free welcome drink
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Shower
  • Towels
Location
jalan ronggolawe No.103 Tuban, Tuban, Tuban, Indonesia, 62312
Excellent
Location

8

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until12:00
  • Check-out from00:00
  • Check-out until13:00

Getting around

  • Distance from city center0.5 km
  • Travel time to airport (minutes)180

The property

  • Non-smoking rooms/floorsNo
  • Number of floors3
  • Number of rooms 60
  • Year property opened2012
  • Most recent renovation2016

Reviews of Hotel Ratna from real guests

Provided by verified guests of Agoda
7.3
/
10
Very good
Cleanliness6.6
Facilities7.1
Location8.0
Service7.4
Value for money7.5
High score for Tuban
Rating
9+ Exceptional (3)
8-9 Excellent (2)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (3)
Jun - Aug (0)
Sep - Nov (1)
Dec - Feb (3)
All guests (13)
All room types
All languages
Showing 7 verified guest comments
10.0
Exceptional
Farid from Indonesia
Family with young children
VIP
Stayed 1 night in December 2019

best location”

best location

Reviewed March 31, 2021

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4.0
DWI from Indonesia
Family with young children
VIP
Stayed 1 night in December 2017

Hotel was ok but the staff that welcome us absolute un professional and they treat us like a burden.”

We arrive w 9 family members around 11.50pm at the hotel.We went to reception all check in was ok.But the reception area absolutely dirty and unorganized.Then we heading to rooms.The bellboy was midage man without shoes grumpy face and even we up n down w luggage he only looking at us like we burden him.Absolute not happy w him.Wish he will be more welcoming as he got paid to work right? I passed my comment to reception and he asked me to Call Owner Mr Johan Mr Johan...if u read this please educate ur staff that hospitality is not drop off their attitude to customers.He should treat us better....he should dress better and he should be more welcoming.

Reviewed December 28, 2017

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8.4
Excellent
Achmad from Indonesia
Family with teens
VIP
Stayed 1 night in October 2019

Excellent”

Dengan harga lumayan terjangkau dari pda hotel diarea ini mendpat fasilitas yg cukup untuk singgah /bermalam sehari

Reviewed October 23, 2019

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8.4
Excellent
Zamzami from Indonesia
Couple
Deluxe 1 Bedroom Suite
Stayed 1 night in March 2019

Excellent”

Hotel bersih nyaman, tetapi ruang tidak kedap suara sehingga bisa terdengar dari kamar sebelah. Mohon ditingkatkan lagi. Selebihnya sangat nyaman dan sesuai fasilitas, 😊

Reviewed May 10, 2019

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3.2
DWI from Indonesia
Family with young children
Executive 2 Single Beds
Stayed 1 night in December 2017

Sangat kecewa dengan staff nya ”

Bell boy yang antar kami ke kamar tdk memakai sepatu.Kelihatan lelah dan tdk rapi.Kami ada 4 kamar yang mana pisah lantai.Seharusnya dia ber inisitiv bantu kami dr awal kami datang.Tapi dia hanya mojok saja d dekat tangga dan melihat kami seakan akan kami beban buat dia. Sewaktu kami cek out kami telah sampaikan ke reception dan kami d suruh komplain ke Pak Johan yg mana kata reception dia ownernya*semoga bener ya yg dia bilang.Intinya dr awal kami datang kami merasa sebagai beban dan kelihatan nya sebel dia...nggak tahu apa alasan nya.Bekerja d perhotelan harus ramah bersih dan sopan.Semua itu sebagian dr service. Ingatlah ..semoga Pak Johan memberi nasehat atau pelajaran hospitality kepada semua karyawan Hotel Ratna Tamu datang ke hotel Ratna adalah Income dan bukan beban....paham kan itu.

Reviewed December 28, 2017

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9.2
Exceptional
SOESANTO from Indonesia
Family with young children
Deluxe 1 Bedroom Suite
Stayed 1 night in April 2017

Sebuah harga yang sesuai dengan mutu pelayanannya.”

Perlu disediakan restorasi atau setidaknya room service

Reviewed May 05, 2017

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9.2
Exceptional
SOESANTO from Indonesia
Family with young children
VIP
Stayed 1 night in April 2017

Sebuah harga yang sesuai dengan mutu pelayanannya.”

Alangkah senangnya pengunjung jika disediakan juga restorasi atau setidaknya room service

Reviewed May 02, 2017

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