Travelling to Indonesia? Read all updated requirements before you book.
Hotel Rajawali
Hotel Rajawali
Hotel Rajawali
Hotel Rajawali
Hotel Rajawali
Hotel Rajawali
Hotel Rajawali

Removed from saved list

7.3

Very good

742 reviews

742 reviews

Housekeeping5
Breakfast1
Internet1
See map

7.3

Very good

Location rating score

Very good location - 100 meters from city center
Parking
Available
Popular landmarks
Sampoerna Museum 670 m
Tugu Pahlawan 1.1 km
Suramadu National Bridge 2.3 km
Tunjungan Plaza 3.0 km
Monkasel (Submarine Monument) 4.2 km
Bungkul Park 6.1 km
Surabaya Town Square 6.5 km
Surabaya's Zoo 6.7 km
Pakuwon Food Festival 8.4 km
Masjid Nasional Al Akbar Surabaya 11.4 km
Nearby landmarks
Jembatan Merah 80 m
Taman Sejarah 140 m
Ex. De Javasche Bank Soerabaia 150 m
Poliklinik Polrestabes Surabaya 170 m
Red Bridge Surabaya 190 m
Citymart 190 m
Taman Krembangan 250 m
Giant Supermarket 500 m
Chinatown 540 m
Pos Kesehatan Krembangan 540 m

Hotel Rajawali

Jalan Rajawali No 9-11, Surabaya Center, Surabaya, Indonesia, 60175 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

920 meters to public transportation

Front desk [24-hour]

690 meters to Sampoerna Museum

Free Wi-Fi in all rooms!

Sauna

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Sauna

Spa

Restaurants

Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.4
Location rating7.3
Nearest airportJuanda International Airport (SUB)
Distance to airport16.8 km

Rooms available at Hotel Rajawali

Standard Hot Deal Queen Bed
...
    Enter dates to see prices
    Twin Standard Hot Deal
    ...
      Enter dates to see prices
      Standard Room
      ...
      • Shower
      Enter dates to see prices
      Room Assigned on Arrival
      ...
      • Shower
      Enter dates to see prices
      Standard Twin Room
      ...
      • Shower
      Enter dates to see prices
      Deluxe Room
      ...
      • Shower
      Enter dates to see prices
      Standard Queen Room
      ...
      • Shower
      Enter dates to see prices
      Superior Room
      ...
      • Shower
      Enter dates to see prices
      Superior Double Room Single Room
      ...
        Enter dates to see prices
        1 Twin Bed
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Hotel Rajawali?

          Check-in is from 01:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The front desk is always open, day or night.

          How do I get to Hotel Rajawali?

          For those who wish to drive their own cars, Hotel Rajawali has a car park available for guests.

          What is the closest train, metro, or bus station to Hotel Rajawali?

          Surabaya Kota is the closest train, metro, or bus station, about 940 m away from Hotel Rajawali.

          What restaurants are nearby Hotel Rajawali?

          Hotel Rajawali is located in Surabaya Center, famous for good restaurants such as Arjuna Restaurant, Rumah Makan Coto Makassar and Garuda Depot.

          What popular shopping places are close to Hotel Rajawali?

          Hotel Rajawali is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

          What are popular attractions near Hotel Rajawali?

          Guests at Hotel Rajawali can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

          Show more questions
          See map

          Explore the neighborhood

          Overall rating:

          7.3

          Very good
          742 reviews
          Cleanliness
          7.5
          Facilities
          6.9
          Location
          7.3
          Read all reviews >
          More about Hotel Rajawali

          More about Hotel Rajawali

          Hotel Rajawali

          Whatever your reason for visiting Surabaya, Hotel Rajawali is the perfect venue for an exhilarating and exciting break away.
          Take advantage of a wealth of unrivaled services and amenities at Hotel Rajawali. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel provides front desk services such as safety deposit boxes for guests' convenience.
          In-room conveniences such as 24-hour room service and room service will make staying in a great choice.


          Dining and things to do

          Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
          Throughout the day, you can enjoy the activities offered at Hotel Rajawali. Warm up at the end of the day with a visit to the massage, spa and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


          Around the property

          While in Surabaya, take some time to venture outside of Hotel Rajawali. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 3.0 km away.


          Reasons to stay here

          Verified reviews for this hotel's food and dining options score it better than 94% of accommodations in the city.
          This accommodation beats more than 93% of competition in the city on room comfort.

          Show more
          Amenities and facilities
          Good
          Facilities

          6.9

          Most talked about facilities

          Housekeeping

          43 mentions

          Breakfast

          18 mentions

          Internet

          15 mentions

          Taxi

          11 mentions

          Languages spoken

          • English
          • Indonesian

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Fitness center
          • Massage
          • Sauna
          • Spa

          Dining, drinking, and snacking

          • Bar
          • Restaurants
          • Room service [24-hour]

          Services and conveniences

          • Elevator
          • Safety deposit boxes
          • Smoking area

          Access

          • Front desk [24-hour]
          • Pets allowed

          Getting around

          • Car park [on-site]
          Location
          Jalan Rajawali No 9-11, Surabaya Center, Surabaya, Indonesia, 60175
          Very good
          Location

          7.3

          Airports

          • Juanda International Airport (SUB)
            16.8 km
          • Abdul Rachman Saleh Airport (MLG)
            78.0 km

          Public transportation

          • Surabaya Kota
            940 m
          • Semut Train Station
            1.3 km

          Hospital or clinic

          • Poliklinik Polrestabes Surabaya
            170 m

          Shopping

          • Tunjungan Plaza
            3.0 km

          Convenience store

          • Indomaret
            2.5 km

          Cash withdrawal

          • ATM
            90 m
          What's nearby

          Popular landmarks

          • Sampoerna Museum
            670 m
          • Tugu Pahlawan
            1.1 km
          • Suramadu National Bridge
            2.3 km
          • Tunjungan Plaza
            3.0 km
          • Monkasel (Submarine Monument)
            4.2 km
          • Bungkul Park
            6.1 km
          • Surabaya Town Square
            6.5 km
          • Surabaya's Zoo
            6.7 km
          • Pakuwon Food Festival
            8.4 km
          • Masjid Nasional Al Akbar Surabaya
            11.4 km

          Nearby landmarks

          • Jembatan Merah
            80 m
          • Taman Sejarah
            140 m
          • Ex. De Javasche Bank Soerabaia
            150 m
          • Poliklinik Polrestabes Surabaya
            170 m
          • Red Bridge Surabaya
            190 m
          • Citymart
            190 m
          • Taman Krembangan
            250 m
          • Giant Supermarket
            500 m
          • Chinatown
            540 m
          • Pos Kesehatan Krembangan
            540 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-11 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from13:00

          Getting around

          • Travel time to airport (minutes)35

          The property

          • Number of rooms 147
          • Room voltage220
          • Year property opened1995

          Reviews of Hotel Rajawali from real guests

          Provided by verified guests of Agoda
          7.3
          /
          10
          Cleanliness7.5
          Facilities6.9
          Location7.3
          Room comfort and quality7.4
          Service7.4
          Value for money7.4
          High score for Surabaya
          Rating
          9+ Exceptional (64)
          8-9 Excellent (68)
          7-8 Very Good (196)
          6-7 Good (127)
          <6 Below Expectation (141)
          Time of the year
          Mar - May (150)
          Jun - Aug (123)
          Sep - Nov (154)
          Dec - Feb (169)
          All guests (616)
          All languages

          Show reviews that mention 

          Showing 596 verified guest comments
          12345
          8.0
          Excellent
          Rohaidah from Singapore
          Family with teens
          Stayed 1 night in May 2010

          Wonderful Stay with Ibis Rajawali”

          The front office staff greeted us with smile. Most of the staff were helpful, courteous and attentative. The hotel amenities was good. The hotel is near a megamall.
          The restaurant staff need a new uniform, the uniform look dull even the staff were all smiling when giving their service.

          We ordered Pizza Hut to be delivered to the hotel. The hotel staff was kind enough to send the pizza up to our room instead of us going down to the lobby to pick them up. They even make the second trip to our room just to return our change eventhough we told them they can keep the change. Such an honest act and not taking advantage of the situation. The hotel spa is not up to standard, two person of my group had a spa there and they complained that the service and massage was lousy, not worth the money that they pay. Thats prompt another person to cancel her booking. The staff at the restaurant where we had our breakfast was efficient and willing to let us take a look at the food spread before deciding if we want to take our breakfast there since the room rate does not include breakfast. With his good attitude and kind gesture, we decided to have breakfast there even the spread of food is not so great. Overall, my group of 8 people were very happy to choose IBIS RAJAWALI during our stay in Surabaya. Without doubt, we will choose Ibis Rajawali again for our future trip to Surabaya.

          Reviewed May 26, 2010

          See room deals

          9.0
          Exceptional
          Muhammad from Indonesia
          Couple
          Stayed 2 nights in October 2009

          What an IBIS in Surabaya...”

          Nice hotel, friendly and helpful staff with smiling faces welcome the guests from the gate till the room door. Close to several historic places such as Jembatan Merah and Ampel Mosque, while shopping malls are within walking distance..
          The room is a bit small and sometimes the toilet is a bit smelly when its door is open..

          IBIS Surabaya is a right place to stay if you are interested to browse historic places and need easy and cheap access to any places in Surabaya. Any kinds of transportation are available right in front of the hotel, from taxi, bus, small bus (angguna) and becak. Shopping centers are also just a couple of minutes away by walking, even Jembatan Merah Plaza where we can buy things from shirts, bags and batik is just a few meters from the hotel. IBIS Surabaya is really a nice place to stay...really recommended

          Reviewed November 05, 2009

          See room deals

          8.0
          Excellent
          SIRIKAN from Thailand
          Group
          Stayed 1 night in September 2009

          ibis Rajawali”

          nice and comfortable room reasonably priced place friendly staffs
          no comments

          In steamy, dusty Surabaya, this is a nice and very reasonably priced place to stay. A bit away from the main shopping-area but it doesn’t matter at all. We arrived at Ibis Rajawali Hotel after a very long day from the airport. The hotel room is clean, comfortable, and very well kept. The bathroom is spotless, cleaned with fresh towels. It is simple the best! and you won't find a hotel anywhere that has friendlier staff. The all the time smiling staffs are really nice and always ready to help you. Strongly recommend to those who plan to stay in Surabaya.

          Reviewed October 21, 2009

          See room deals

          8.3
          Excellent
          Johannes from Netherlands
          Couple
          Stayed 2 nights in January 2010

          Surabaya”

          In the centre, good value for money
          Dining room has no atmosphere, but good food

          Staying in Surabaya for the second time in two weeks, now together with a friend, I decided to opt for Hotel Ibis Rajawali. We were not disappointed. We liked the room, the twin beds,the good shower. The reception is unprepossessing, so the rest of the hotel was a pleasant surprise. Staff was very friendly indeed. So all in all, we found we had made a good choice.

          Reviewed February 10, 2010

          See room deals

          8.3
          Excellent
          Wolfgang from Germany
          Solo traveler
          Stayed 3 nights in April 2012

          reliable as always, and internet speed is now good”

          good value, well-maintained

          surabaya's hotel scene is not exactly a travelers dream. the ibis offers reliable standards and particularly the speed of the free in-room-wifi has improved a lot since my stay here in october last year. very important ! this ibis is one of their first properties in asia and nopw somehow ageing, but the rooms are in good condition and the carpet is new. breakfast better than other 3-star indo-hotels, even has some cheese on offer - a rare sight at 3-star hotels in java. locationwise it is a bit away from the inner cbd, but taxis are very cheap and plentiful. agoda still had the great " stay 3 pay 2 " - deal, whereas the accor website didn't have that anymore, so my booking was made through agoda. if you can get such a deal, the ibis is certainly the best value for money in surabaya.

          Reviewed April 19, 2012

          See room deals

          9.0
          Exceptional
          Teuku from Indonesia
          Group
          Stayed 3 nights in December 2011

          good location”

          near to shoping center and mouseum

          The hotel is clean, cheap and comfortable. It is located on a main street of the city where by taxis and easily outside the hotel. The staff are very efficient, friendly and helpful, room clean and comfortable. I had no problems from check in and check out. I enjoyed my stay in this hotel and will strongly recommend it to all my family. If i come back to surabaya i want to stay in this hotel.

          Reviewed December 19, 2011

          See room deals

          9.7
          Exceptional
          JANISAH from Singapore
          Couple
          Stayed 1 night in July 2011

          Nice Hotel with great location and friendly staff”

          near shopping mall of walking distance, spa in hotel

          Whenever I visit Surabaya, Hotel Ibis has always been our pick and favourite. I loved staying at Ibis because of the service and the friendly staff who are ever willing to help you. The strategy location where shopping mall is of walking distance and you can practically gets everything there, you don"t have to shop anywhere else and most importantly, when you need to unwind, Tussy Spa is just located in the hotel itself, so convenient.I really enjoyed my stay at Ibis.

          Reviewed July 15, 2011

          See room deals

          9.3
          Exceptional
          Lucinda from United States
          Group
          Stayed 1 night in October 2008

          Lovely Bargain”

          squeaky neat and clean/ friendly and helpful staff/ nice location/ good food
          would have liked more promotion of the buffet upon checkin/online etc. We went looking for a place to eat and could have stayed right there. The buffet looked fantastic

          I was pleasantly surprised by the Hotel Ibis. I had read some negative comments about the city in general and was so happy to get out of our taxi at the Ibis and be greeted by a very friendly doorman. Checkin went very smoothly and all were very pleasant and helpfull...The lobby and restaurant decor is very pleasing with an art deco theme, and the flower bouquets were outstanding. I was traveling with my adult daughter and we were both so pleased from the moment of our arrival until we left the next day, as we were in transit...I will certainly stay there again if I find myself in Surabaya.

          Reviewed October 24, 2008

          See room deals

          8.3
          Excellent
          SIANGI from Indonesia
          Business traveler
          Stayed 4 nights in May 2011

          Nice hotel around this specific area”

          budget friendly, clean

          My trip is a business trip which require a quick action from the hotel in relation with my business activities and this hotel staff are very helpful and the business center is adequately equipped for me to do computer works ... The room is clean and this hotel is the nicest hotel i can pick around the neighborhood so i will certainly come back to stay at this hotel when i make business trip to Surabaya for that particular area.

          Reviewed June 04, 2011

          See room deals

          10.0
          Exceptional
          normah from Malaysia
          Family with young children
          Stayed 3 nights in September 2011

          Tip top hotel”

          safety

          Me and family really happy stay at this hotel, i feel really safe here, security will check every transport come to this hotel, the staff very frendly, helpfull and when i need someting they all will sent to me immidiate, i really enjoy stay at this hotel and i will check in againts if i come to surabaya later,

          Reviewed October 09, 2011

          See room deals

          7.7
          Very good
          Philip from Malaysia
          Business traveler
          Stayed 1 night in February 2010

          Great Stay At Ibis....”

          Reasonably priced and well located, clean and practical especially for business. Serves decent food; try the seafood marinara pasta They live up to their policy of attending to maintenance needs within 15 minutes
          Nothing in particular and I have stayed there 2x

          I would choose Ibis Rajawali, Surabaya if I wanted a reasonable hotel which is clean and relatively well located. Provides you with good bed, clean sheets and clean toilet and all the basic amenities. It is not elaborate or posh but practical for the businessman in particular as I believe it provides good economic value. I tried eating at the restaurant 2x and I must say that I am quite pleased with the food. Try the seafood marinara pasta - it tasted great. The staff are generally polite and friendly. Would I recommend it to friends, yes !

          Reviewed February 28, 2010

          See room deals

          9.3
          Exceptional
          Gary from United States
          Couple
          Stayed 1 night in October 2009

          Ibis Rajawali positive experience”

          Friendly; courteous; clean; nicely refurbished, classic; good food; comfortable bed, cable tv
          No mini-bar in room.

          When we arrived we noticed the front of the building was receiving a facelift. However, we were greeted by friendly people and escorted into the lobby. All interior refurbishing appeared complete. Everything was nicely decorated and clean. We were helped immediately by the friendly. Our room was small but comfortable. The bathroom was classic marble, solid, clean, nice shower and lots of hot water. The TV had cable and good reception with many choices. The mattress was of high quality. The AC worked perfectly. We did not leave the hotel for food and even though we paid tourist prices, the quality and taste were excellent. I was hoping for a mini-bar in the room but there wasn't one. I would definitely recommend this hotel and would definitely return to it. The on-line price "deal" was excellent.

          Reviewed October 18, 2009

          See room deals

          9.7
          Exceptional
          AIDIL from Malaysia
          Group
          Stayed 3 nights in January 2012

          Nice location and nice hotel”

          Location

          the hotel is centrally located in the old town area of surabaya with many dilapidated and charming dutch architecture building. it is just adjacent to jembatan merah plaza for the normal shopping centre and the angkut (minivans) terminal.

          Reviewed January 31, 2012

          See room deals

          9.6
          Exceptional
          Dedi from Indonesia
          Family with young children
          Stayed 2 nights in June 2016

          Overall Good”

          Spent 2 nights at ibis rajawali hotel, I got really comfortable room for relaxing. Overall, ibis rajawali hotel is good. Value for money.

          Reviewed July 03, 2016

          See room deals

          7.3
          Very good
          Sri from Philippines
          Couple
          Stayed 2 nights in October 2011

          Good value for money”

          clean rooms, decent bed

          I stayed for 2 nights when I had a conference in Surabaya. The hotel lobby looked better in person than it did in the pictures so I was pleased when I arrived. The rooms were not bad, air- conditioning was ok although the showers were inconsistently hot and cold even without my adjusting the valve. The staff was friendly though it is difficult if you do not speak the local language as only the people in the front desk can speak english fluently. I wanted to iron a few shirts and a pair of slacks but they did not permit me to borrow an iron. I was asked to avail of their pressing services instead, which was of course, hotel price. Not bad service though, they had my clothes back within the hour. The location is a bit far from large shopping complexes but if you are adventurous and want to see the local lifestyle and smaller stalls selling local products, this would be a good place. Good deal, especially for the price.

          Reviewed November 08, 2011

          See room deals

          8.0
          Excellent
          Radiah from Malaysia
          Couple
          Stayed 2 nights in June 2010

          Ibis Surabaya”

          Convenient Location, near shopping area
          Hotel staff should assist guest to cross the busy road

          Overall, I am quite happy with the hotel. The rate is affordable, clean and staff are rather friendly. Value for money. Conveniently located next to the JMP shopping mall. It would be good if the hotel security could assist the guests who are not used to busy traffic in Surabaya to cross the road from JMP. The room service is okay but I guess the price is rather high.

          Reviewed July 13, 2010

          See room deals

          8.0
          Excellent
          Salahuddin from Malaysia
          Couple
          Stayed 2 nights in April 2012

          Great Location ”

          comfortable room

          everthing is good about this hotel. Very convenience. Near to Jambatan Merah(Rajawali)...can take the 'beca' to Kapasan, Pasar Surabaya.

          Reviewed May 02, 2012

          See room deals

          10.0
          Exceptional
          malim from Malaysia
          Couple
          Stayed 1 night in February 2011

          Nice hotel ”

          Close to House of Sampoerna

          A nice hotel with great location. Although there is no balcony, i still can enjoy the city view of Surabaya trough big windows in my room.

          Reviewed February 23, 2011

          See room deals

          7.0
          Very good
          Aria from Indonesia
          Solo traveler
          Stayed 2 nights in August 2012

          Great Business Hotel”

          Clean room and friendly staff

          ibis rajawali surabaya is a business hotel. i was a returning customer for the last 2 visits to surabaya city. the building is a bit old but the rooms are well maintained, clean and bright. on peak season, it may look over crowded. the hotel is located on a one-way road make it a bit confusing to find for first time traveler.

          Reviewed December 19, 2012

          See room deals

          6.7
          Good
          Sawittri from Malaysia
          Couple
          Stayed 2 nights in December 2009

          Good value but area is a little scary!”

          1. Competitive price. Cheaper than the other hotels. 2. Plenty of taxis, buses and bechaks in front of the hotel. 3. Room is quite spacious and the bed is very comfortable. 4. Free shuttle to Tunjungan Plaza.
          1. Cleanliness. We found a cockroach in our room on our first night! I was so scared that I stepped on the little bugger and that was the end of its short life. Haha. 2. Customer service. The hotel could not help us book train tickets to Probolinggo. 3. No nearby eateries at night. Even if there are, I felt very insecure to go out at night.

          Ibis is a good hotel to stay in Surabaya. It is a little far from the good malls but there are plenty of taxis available. It costs about 20,000rp for a taxi ride from the hotel to the shopping area. We did not mind this because we woke up quite late anyways and headed straight for brunch at Plaza Surabaya before doing our shopping. I wish I had time to try out the spa services, which are much cheaper than the ones in Malaysia. All in all, Ibis Rajawali is truly value for money.

          Reviewed December 16, 2009

          See room deals

          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss