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Le Polonia Hotel & Convention Medan Managed by Topotels
Family Room, Le Polonia Hotel & Convention Medan Managed by Topotels in Medan
a bedroom with a bed and a wall mounted wall mounted wall mounted wall mounted, Le Polonia Hotel & Convention Medan Managed by Topotels in Medan
Lobby, Le Polonia Hotel & Convention Medan Managed by Topotels in Medan
Swimming pool [outdoor], Le Polonia Hotel & Convention Medan Managed by Topotels in Medan
a white toilet sitting in a bathroom next to a sink, Le Polonia Hotel & Convention Medan Managed by Topotels in Medan
a bathroom with a toilet a sink and a bath tub, Le Polonia Hotel & Convention Medan Managed by Topotels in Medan

Removed from saved list

7.5

Very good

671 reviews

671 reviews

Housekeeping7
Breakfast5
Food & Dining1
See map
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Gunung Timur Temple 610 m
Shri Mariamman Temple 820 m
Rahmat International Wildlife Museum & Gallery 900 m
Tjong A Fie's Mansion 980 m
Maimun Palace 1.4 km
Medan Grand Mosque 1.4 km
Center Point Mall 1.6 km
Maha Vihara Maitreya Cemara Asri 5.8 km
Marian Shrine of Annai Velangkanni 8.1 km
Nearby landmarks
Brastagi Supermarket Tiara 280 m
Consulate of Australia 370 m
Medan Medical Center 390 m
Borobudur Vihara 400 m
St. Elizabeth Hospital 410 m
Consulate of Thailand 410 m
Rumah Sakit Umum Rsu Santa Elisabeth Medan 420 m
Consulate of India 460 m
Governor's Office 490 m
Consulate of German 510 m

Le Polonia Hotel & Convention Medan Managed by Topotels

Jalan Jendral Sudirman No 14, Medan City Center, Medan, Indonesia, 20152 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Medan City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Maimun Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Check-in/out [express]

Airport transfer

610 meters to Gunung Timur Temple

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination

Hygiene Plus

Wellness

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "A negative COVID-19 test no more than 3 days old must be presented upon check-in; otherwise check-in may be refused."

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Spa

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

10 travelers have booked today.

Value for money7.7
Location rating8.0
Nearest airportKualanamu International Airport (KNO)
Distance to airport22.9 km

Rooms available at Le Polonia Hotel & Convention Medan Managed by Topotels

Superior Deluxe
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices
SUPERIOR DELUXE (1 PERSON)
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Deluxe Room
...
  • Shower
  • Kitchenette
Enter dates to see prices
Junior Suite Standard
...
  • Shower
  • Kitchenette
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
  • Kitchenette
Enter dates to see prices
Suite(polonia)
...
  • Shower
Enter dates to see prices
Room Grand Deluxe
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Le Polonia Hotel & Convention Medan Managed by Topotels?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Le Polonia Hotel & Convention Medan Managed by Topotels?

Le Polonia Hotel & Convention Medan Managed by Topotels is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Le Polonia Hotel & Convention Medan Managed by Topotels also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Le Polonia Hotel & Convention Medan Managed by Topotels has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Le Polonia Hotel & Convention Medan Managed by Topotels?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Le Polonia Hotel & Convention Medan Managed by Topotels. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 57143 IDR for adults and 37000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Le Polonia Hotel & Convention Medan Managed by Topotels?

Le Polonia Hotel & Convention Medan Managed by Topotels features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Dishes are served in buffet during opening hours. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Le Polonia Hotel & Convention Medan Managed by Topotels?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Le Polonia Hotel & Convention Medan Managed by Topotels. Small or intimate events like birthday parties and entertainment events can also be accomodated.

Can business events be hosted at Le Polonia Hotel & Convention Medan Managed by Topotels?

On-site venues and convenient event services make Le Polonia Hotel & Convention Medan Managed by Topotels an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Le Polonia Hotel & Convention Medan Managed by Topotels?

Le Polonia Hotel & Convention Medan Managed by Topotels is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Le Polonia Hotel & Convention Medan Managed by Topotels?

The closest train, metro, or bus station to Le Polonia Hotel & Convention Medan Managed by Topotels is Medan Train Station, 1.6 km away.

What restaurants are nearby Le Polonia Hotel & Convention Medan Managed by Topotels?

Restaurants including Tip Top Restaurant, Istana Koki and Coffee Box are popular in Le Polonia Hotel & Convention Medan Managed by Topotels’s neighborhood which is known as Medan City Center.

What popular shopping places are close to Le Polonia Hotel & Convention Medan Managed by Topotels?

Shopping options in Le Polonia Hotel & Convention Medan Managed by Topotels’s Medan City Center neighborhood include Center Point Mall, Grand Palladium Mall and Sun Plaza.

What are popular attractions near Le Polonia Hotel & Convention Medan Managed by Topotels?

Le Polonia Hotel & Convention Medan Managed by Topotels’s location in the Medan City Center neighborhood makes it close to famous attractions including Tjong A Fie's Mansion, Rahmat International Wildlife Museum & Gallery and Shri Mariamman Temple.

What popular beaches are close to Le Polonia Hotel & Convention Medan Managed by Topotels?

Le Polonia Hotel & Convention Medan Managed by Topotels’s Medan City Center neighborhood also includes Sri Mersing Beach.

See map

Explore the neighborhood

What people love about Le Polonia Hotel & Convention Medan Managed by Topotels

  • 10

    Exceptional
    Cleanliness

    "Nice & clean rooms."

    GURMIT

    |

    July 19, 2022

  • 8.8

    Excellent
    Cleanliness

    "Nice looking room, clean, good price for food"

    Djauhari

    |

    June 19, 2019

  • 8.8

    Excellent
    Location

    "The location is very strategic."

    Chyngyz

    |

    January 4, 2023

Property ranking|Compared to 517 Medan properties
See all rankings
Room comfort score
6.9/10
Room size
29 sqm.
Location score
8/10
Value for money score
7.7/10
Better than
95
%
of Medan properties
Bigger than
90
%
of Medan properties
Better than
74
%
of Medan properties
Better than
70
%
of Medan properties
Overall rating:

7.5

Very good
671 reviews
Cleanliness
7.4
Facilities
7.3
Location
8.0
Read all reviews >
What travelers say they love:
Hotel Excellent
Rinaldi from Indonesia
Business traveler
More about Le Polonia Hotel & Convention Medan Managed by Topotels

More about Le Polonia Hotel & Convention Medan Managed by Topotels

Le Polonia Hotel & Convention Medan Managed by Topotels

See the best of Medan with a stay at Le Polonia Hotel & Convention Medan Managed by Topotels, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Le Polonia Hotel & Convention Medan Managed by Topotels ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Medan.
Parking is available and free, provided by the hotel for guests with their own transportation. The helpful staff at the front desk can assist you with services including express check-in or check-out. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
Guestrooms at Le Polonia Hotel & Convention Medan Managed by Topotels are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Le Polonia Hotel & Convention Medan Managed by Topotels also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Le Polonia Hotel & Convention Medan Managed by Topotels begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Le Polonia Hotel & Convention Medan Managed by Topotels is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar.
Le Polonia Hotel & Convention Medan Managed by Topotels promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, salon, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table and squash court in the hotel. Have some relaxing fun with family and friends at the library, games room and shared lounge and TV area.


Around the property

This is your chance to explore all that Medan has to offer. Learn about the city's art history with a day at Tjong A Fie's Mansion located 970 m away, where you can see collections by famous artists. Whatever you may be looking to buy on your trip to Medan, chances are you'll find it at Center Point Mall located 1.6 km away.


Reasons to stay here

This hotel's food and dining score higher than 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 94% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Breakfast

18 mentions

Housekeeping

13 mentions

Food & Dining

9 mentions

Swimming Pool

6 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Massage
  • Sauna
  • Spa
  • Squash court
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Additional toilet
  • Air conditioning
  • Air purifier
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Extra long bed
  • Fan
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Trash cans
  • Whirlpool bathtub
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Le Cafe & Patisserie
  • Cuisine: Indonesian, International
  • Menu: Buffet
Suasana Restaurant
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Coffee Lounge
  • Cuisine: International
  • Menu: Buffet

Location

Jalan Jendral Sudirman No 14, Medan City Center, Medan, Indonesia, 20152
Very good
Location

8

Airports
  • Kualanamu International Airport (KNO)
    22.9 km 1.0 hour drive
  • Silangit Airport (DTB)
    150.4 km
Public transportation
  • Medan Train Station
    1.6 km
  • Pulu Brayan
    6.0 km
Hospital or clinic
  • Medan Medical Center
    390 m
Shopping
  • Center Point Mall
    1.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Gunung Timur Temple
    610 m
  • Shri Mariamman Temple
    820 m
  • Rahmat International Wildlife Museum & Gallery
    900 m
  • Tjong A Fie's Mansion
    980 m
  • Maimun Palace
    1.4 km
  • Medan Grand Mosque
    1.4 km
  • Center Point Mall
    1.6 km
  • Maha Vihara Maitreya Cemara Asri
    5.8 km
  • Marian Shrine of Annai Velangkanni
    8.1 km
Nearby landmarks
  • Brastagi Supermarket Tiara
    280 m
  • Consulate of Australia
    370 m
  • Medan Medical Center
    390 m
  • Borobudur Vihara
    400 m
  • St. Elizabeth Hospital
    410 m
  • Consulate of Thailand
    410 m
  • Rumah Sakit Umum Rsu Santa Elisabeth Medan
    420 m
  • Consulate of India
    460 m
  • Governor's Office
    490 m
  • Consulate of German
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:30
Getting around
  • Travel time to airport (minutes)5
Extras
  • Breakfast charge (unless included in room price)57143 IDR
The property
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 194
  • Room voltage220

Property announcements

A negative COVID-19 test no more than 3 days old must be presented upon check-in; otherwise check-in may be refused.

Reviews of Le Polonia Hotel & Convention Medan Managed by Topotels from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.4
Facilities7.3
Location8.0
Room comfort and quality6.9
Service7.5
Value for money7.7
High score for Medan
Rating
9+ Exceptional (64)
8-9 Excellent (46)
7-8 Very Good (95)
6-7 Good (55)
<6 Below Expectation (111)
Time of the year
Mar - May (77)
Jun - Aug (82)
Sep - Nov (97)
Dec - Feb (115)
All guests (671)
All room types
All languages

Show reviews that mention 

Showing 371 verified guest comments
12345
10.0
Exceptional
GURMIT from Malaysia
Family with teens
Stayed 2 nights in December 2019

clean & good location”

totally enjoyed our stay here. nice & clean rooms. good location.

Reviewed July 19, 2022

See room deals

10.0
Exceptional
Nina
Family with teens
Stayed 1 night in October 2019

Great service, great food ”

Pro: well trained staff , polite and helpful . con: room need updated. Dark furniture make the room dark

Reviewed October 24, 2019

See room deals

10.0
Exceptional
Nanung from Indonesia
Business traveler
Superior Deluxe
Stayed 1 night in March 2020

A very enjoyable place”

The hotel was located at the city center that make me easier to walk around Medan City.

Reviewed April 29, 2020

See room deals

10.0
Exceptional
Nanung from Indonesia
Business traveler
Superior Deluxe
Stayed 1 night in March 2020

A very enjoyable place”

The hotel was located at City Center that makes me easier to walk around Medan City.

Reviewed April 29, 2020

See room deals

Dear Mr. Nanung Warmest Greeting from Le Polonia Hotel & Convention Medan... We truly appreciate your kind words regarding your stay with us at Le Polonia Hotel & Convention Medan a very enjoyable place,It is our goal that all our guests leave with a smile. Once again Thank you and we are here to ensure your stay will be the most enjoyable. On behalf of the all Le Polonia Hotel & Convention Medan team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon. Kindest regards,

Responded January 06, 2021
Le Polonia Hotel & Convention Medan Managed by Topotels
10.0
Exceptional
Hady from Indonesia
Couple
Stayed 1 night in March 2019

good”

it is good and value of money, have a nice stay here always

Reviewed March 21, 2019

See room deals

Dear Mr.Hady Warmest Greeting from Le Polonia Hotel & Convention Medan We truly appreciate your kind words regarding your stay with us at Le Polonia Hotel & Convention Medan. We are happy that you enjoyed your stay with good and value for money and have a nice stay here always . It is our goal that all our guests leave with a smile. Once again Thank you and we are here to ensure your stay will be the most enjoyable. On behalf of the all Le Polonia Hoel & Convention Medan team we look forward to the pleasure of welcoming you back again soon. Kindest regards,

Responded October 14, 2019
Le Polonia Hotel & Convention Medan Managed by Topotels
10.0
Exceptional
Syntia from Indonesia
Business traveler
Stayed 2 nights in October 2019

Great”

this is great

Reviewed February 14, 2020

See room deals

Dear Ms.Syntia, Warmest Greeting from Le Polonia Hotel & Convention Medan We truly appreciate your kind words regarding your stay with us at Le Polonia Hotel & Convention Medan. We are happy that you have great experince to stay here. Is our goal that all our guests leave with a smile. Once again Thank you and we are here to ensure your stay will be the most enjoyable. On behalf of the all Le Polonia Hotel & Convention Medan team we look forward to the pleasure of welcoming you back again soon. Kindest regards,

Responded March 20, 2020
Le Polonia Hotel & Convention Medan Managed by Topotels
9.2
Exceptional
Feiliciana from Indonesia
Group
Superior Deluxe
Stayed 2 nights in February 2020

New renovation of the hotel. ”

The air conditioner was hot at the first time, then we asked for technician to fix it. But turns out it was still hot, then we change to another room.

Reviewed February 25, 2020

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Dear Ms.Feiliciana Warmest Greeting from Le Polonia Hotel & Convention Medan Thank you for sharing your detail experience with us. We learn important lesson from your input here. We do really apologize for your inconvenience during your stay with us. At Le Polonia Hotel & Convention Medan, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you for your constructive feedback. We hope you can see the improvements on your next visit to Le Polonia Hotel & Convention Medan Your Sincerely,

Responded March 20, 2020
Le Polonia Hotel & Convention Medan Managed by Topotels
10.0
Exceptional
Mohamad
Group
Stayed 1 night in March 2019

family trip”

cantik dan selesa

Reviewed March 14, 2019

See room deals

8.8
Excellent
Inaamullah from Sri Lanka
Business traveler
Stayed 2 nights in July 2019

Value for money”

Need a few improvements in the cleanliness in the room and bathroom. Too much dust inside cupboard and other corner areas. No floor mats given for the bathroom. Daily got to remind to place a floor mat. Otherwise the rest was ok

Reviewed July 25, 2019

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Dear Inaamullah , Thank you for taking the time to tell us about your experience at the Le Polonia Hotel & Convention Medan I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Le Polonia Hotel & Convention Medan, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Responded October 14, 2019
Le Polonia Hotel & Convention Medan Managed by Topotels
8.8
Excellent
Djauhari from Indonesia
Solo traveler
Stayed 2 nights in June 2019

mr”

nice looking room, clean, good price for food

Reviewed June 19, 2019

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Dear Mr.Djauhari, Warmest Greeting from Le Polonia Hotel & Convention Medan We truly appreciate your kind words regarding your stay with us at Le Polonia Hotel & Convention Medan. We are happy that you enjoyed your stay with nice looking room clean and good price for food . It is our goal that all our guests leave with a smile. Once again Thank you and we are here to ensure your stay will be the most enjoyable. On behalf of the all Le Polonia Hoel & Convention Medan team we look forward to the pleasure of welcoming you back again soon. Kindest regards,

Responded October 14, 2019
Le Polonia Hotel & Convention Medan Managed by Topotels
8.0
Excellent
Edwin from Singapore
Business traveler
Stayed 1 night in August 2020

Good”

Toilet bowl water flushing holder loose.. Air conditioning not cool.. The above defects have to be rectified.. Other than that.. no complaints..

Reviewed September 01, 2020

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Dear Mr.Edwin Warmest Greeting from Le Polonia Hotel & Convention Medan Thank you for sharing your detail experience with us. We learn important lesson from your input here. We do really apologize for your inconvenience during your stay with us. At Le Polonia Hotel & Convention Medan, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you for your constructive feedback. We hope you can see the improvements on your next visit to Le Polonia Hotel & Convention Medan Your Sincerely,

Responded November 06, 2020
Le Polonia Hotel & Convention Medan Managed by Topotels
8.0
Excellent
Edwin from Singapore
Business traveler
Superior Deluxe
Stayed 1 night in July 2020

Good hotel 🙂 as there's renovation going on and.it was a bit noisy temporarily.”

Nice hotel allocated at Central.

Reviewed August 02, 2020

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Dear Mr. Edwin, Warmest Greeting from Le Polonia Hotel & Convention Medan... We truly appreciate your kind words regarding your stay with us at Le Polonia Hotel & Convention Medan . We are happy that you found us as Good Hotel, Once again Thank you and we are here to ensure your stay will be the most enjoyable. On behalf of the all Le Polonia Hotel & Convention Medan team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon. Kindest regards,

Responded November 06, 2020
Le Polonia Hotel & Convention Medan Managed by Topotels
8.0
Excellent
indah from Indonesia
Family with young children
Stayed 1 night in July 2019

Good location Polonia hotel, low price the room , and good fasilities”

Weekend or holiday my children

Reviewed July 11, 2019

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Dear ibu Indah, Warmest Greeting from Le Polonia Hotel & Convention Medan We truly appreciate your kind words regarding your stay with us at Le Polonia Hotel & Convention Medan. We are happy that you enjoyed your stay with good location clean,good price and good facilities. It is our goal that all our guests leave with a smile. Once again Thank you and we are here to ensure your stay will be the most enjoyable. On behalf of the all Le Polonia Hotel & Convention Medan team we look forward to the pleasure of welcoming you back again soon. Kindest regards,

Responded October 14, 2019
Le Polonia Hotel & Convention Medan Managed by Topotels
8.4
Excellent
Dhiny from Indonesia
Business traveler
Superior Deluxe
Stayed 3 nights in February 2020

Excellent”

Polonia must upgrade the facility, some tools are broken

Reviewed February 13, 2020

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8.4
Excellent
Rinaldi from Indonesia
Business traveler
Superior Deluxe
Stayed 1 night in August 2021

Hotel Excellent”

Hotel Excellent

Reviewed September 01, 2021

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Dear Mr.Rinaldi Warmest Greeting from Le Polonia Hotel & Convention Medan... We truly appreciate your kind words regarding your stay with us at Le Polonia Hotel & Convention Medan . We are happy that you enjoyed your stay was Excellent Once again Thank you and we are here to ensure your stay will be the most enjoyable. On behalf of the all Le Polonia Hotel & Convention Medan team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon. Kindest regards,

Responded November 24, 2021
Le Polonia Hotel & Convention Medan Managed by Topotels
8.0
Excellent
natanail from Indonesia
Business traveler
Stayed 1 night in August 2019

good”

sarapannya enak..kamar sudah agak tua...lumayanlah

Reviewed September 30, 2019

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Bapak Natanail yang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan Bapak di Le Poonia Hotel & Convention Medan . Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif dari bapak . Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak telah memberitahukan pengalaman, dan kami berharap kunjungan Bapak berikutnya akan lebihj memuaskan dari kunjungan sebelumnya. Hormat kami

Responded October 14, 2019
Le Polonia Hotel & Convention Medan Managed by Topotels
7.6
Very good
Gilbert from Indonesia
Couple
Stayed 1 night in January 2019

Fancy!”

Everything are okay, only privacy of the tennants is not that good. Several time some strangers just knock on our door.

Reviewed May 01, 2019

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7.2
Very good
Yudistira from Indonesia
Business traveler
Superior Deluxe
Stayed 1 night in April 2020

Poor Room Air Conditioner”

The air conditioner in the room where I stayed was not able to lower the temperature low enough to make it comfortable.

Reviewed April 21, 2020

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6.4
Good
Eugene from Singapore
Business traveler
Superior Deluxe
Stayed 1 night in January 2020

Old and Window wouldn't close properly (Very Noisy)”

Booked a stay here thinking it would be fantastic. Check-in was a breeze and staff were friendly but the minute I entered the room I knew I was in for deep trouble. The condition of the place looked poorly maintained, the pillow had a smell of overused detergent that wouldn't leave. If you are someone sensitive to smell please be careful. The window couldn't shut completely and because it was next to a busy road, all vehicles that went by especially with their modified exhaust would jerk you out of you sleep. Had a terrible night's rest due to the noisy environment and poorly maintained room. Don't think I will be coming back unless somethings are changed.

Reviewed January 22, 2020

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7.2
Very good
KRISNA from Indonesia
Couple
Stayed 2 nights in August 2019

Very good”

Comfortable hotel with easy access

Reviewed November 19, 2019

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