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KHAS Surabaya
KHAS Surabaya
KHAS Surabaya
KHAS Surabaya
KHAS Surabaya
KHAS Surabaya
KHAS Surabaya

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8.2

Excellent

230 reviews

230 reviews

See map

8.5

Excellent

Location rating score

Excellent location - 1.28 kilometers from city center
Parking
FREE
Popular landmarks
Sampoerna Museum 950 m
Tugu Pahlawan 2.4 km
Suramadu National Bridge 3.0 km
Tunjungan Plaza 4.3 km
Monkasel (Submarine Monument) 5.3 km
Bungkul Park 7.3 km
Surabaya Town Square 7.8 km
Surabaya's Zoo 8.0 km
Pakuwon Food Festival 8.7 km
Masjid Nasional Al Akbar Surabaya 12.7 km
Nearby landmarks
Klinik Raddina 90 m
Posyandu Lansia Udang 230 m
Posyandu Anak Smilebaby 230 m
Rumah Sakit Al-Irsyad Surabaya 320 m
Kalimas River 400 m
Rumah Sakit Pku Muhammadiyah Surabaya 510 m
Puskesmas Sawah Pulo 520 m
Posyandu Kemuning 560 m
Benteng 570 m
Masjid Ampel 570 m

KHAS Surabaya

Jalan Benteng No.01, Surabaya Center, Surabaya, Indonesia, 60162 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

540 meters to public transportation

Check-in [24-hour]

Airport transfer

620 meters to Ampel Mosque

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Restaurants

This property is in high demand!

4 travelers have booked today.

Value for money8.3
Distance to city center5 km
Location rating8.5
Nearest airportJuanda International Airport (SUB)
Distance to airport17.8 km

Rooms available at KHAS Surabaya

Deluxe Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin or Double Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
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Deluxe Double
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Deluxe Twin or Double Room Only
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
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Deluxe Twin or Double Room
...
  • Room size: 20 m²/215 ft²
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Suite Room
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
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Deluxe Twin or Double Room
...
  • Room size: 20 m²/215 ft²
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Room Assigned on Arrival
...
  • Shower
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Double room - Single use - De Luxe
...
    Enter dates to see prices
    Twin/Double Room
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at KHAS Surabaya?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to KHAS Surabaya?

      KHAS Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at KHAS Surabaya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, KHAS Surabaya has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at KHAS Surabaya?

      Start your mornings right, with the continental and buffet breakfast options offered at KHAS Surabaya. Adults can enjoy breakfast offered with an additional charge of 75000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at KHAS Surabaya?

      KHAS Surabaya features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at KHAS Surabaya?

      KHAS Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to KHAS Surabaya?

      The closest train, metro, or bus station is Surabaya Kota, 1.9 km away from KHAS Surabaya.

      What restaurants are nearby KHAS Surabaya?

      KHAS Surabaya’s neighborhood is Surabaya Center which includes popular restaurants such as Doa'n restaurant, Pujasera and Bakwan Gajahmada.

      What popular shopping places are close to KHAS Surabaya?

      Located in the Surabaya Center area, KHAS Surabaya is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

      What are popular attractions near KHAS Surabaya?

      KHAS Surabaya is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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      See map

      Explore the neighborhood

      What people love about KHAS Surabaya

      • 8

        Very good
        Staff 

        "Friendly and helpful staff."

        Hamid

        |

        August 6, 2022

      • 10

        Exceptional

        "Kebersihan kamar dan fasilitas nya bagus"

        Resty

        |

        July 21, 2022

      • 8.8

        Excellent

        "It's quite affordable and comfortable to stay in this hotel."

        Andrianadi

        |

        June 9, 2022

      Property ranking|Compared to 857 Surabaya properties
      See all rankings
      Couples review score
      8.8/10
      Room comfort score
      6.5/10
      Service score
      8.6/10
      Cleanliness score
      8.4/10
      Better than
      92
      %
      of Surabaya properties
      Better than
      88
      %
      of Surabaya properties
      Better than
      87
      %
      of Surabaya properties
      Better than
      85
      %
      of Surabaya properties
      Overall rating:

      8.2

      Excellent
      230 reviews
      Cleanliness
      8.3
      Facilities
      8.0
      Location
      8.5
      Read all reviews >
      More about KHAS Surabaya

      More about KHAS Surabaya

      KHAS Surabaya

      Take a good wander and unveil the wonder of Surabaya with a stay at KHAS Surabaya.
      Have a hassle-free trip while enjoying the services and amenities offered by KHAS Surabaya. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Surabaya even more convenient.
      Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at KHAS Surabaya thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
      Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
      Enjoy the services offered at KHAS Surabaya from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and in-room video streaming. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar at your disposal.


      Dining and things to do

      Every day at KHAS Surabaya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! KHAS Surabaya has a selection of cuisine types including halal options.
      KHAS Surabaya offers unique recreational opportunities for all guests. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


      Around the property

      Don't miss out on all that Surabaya has to offer during your stay at KHAS Surabaya. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 4.2 km away.


      Reasons to stay here

      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 90% of the city's other accommodations.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 88% of accommodations in the city.
      Staff and service here are considered high quality by past guests whose ratings put it above 85% of the city's options.

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      Amenities and facilities
      Excellent
      Facilities

      8

      Most talked about facilities

      Housekeeping

      2 mentions

      Food & Dining

      1 mention

      Breakfast

      1 mention

      Languages spoken

      • English
      • Indonesian

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Tours

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • First aid kit
      • Free face masks
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Room sanitization opt-out available
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol

      Dining, drinking, and snacking

      • Coffee shop
      • Kitchen
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Gift/souvenir shop
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      Access

      • Check-in/out [express]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Free bottled water
      • In-room safe box
      • Internet access – wireless
      • Non-smoking
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Shower
      • Slippers
      • Toiletries
      • Wi-Fi [free]
      Food and dining
      Breakfast options
      • Continental
      Restaurants on site

      Pesonna Restaurant

      • Cuisine: Indonesian, International
      • Menu: Buffet, A-la-carte
      Location
      Jalan Benteng No.01, Surabaya Center, Surabaya, Indonesia, 60162
      Excellent
      Location

      8.5

      Airports

      • Juanda International Airport (SUB)
        17.8 km
      • Abdul Rachman Saleh Airport (MLG)
        79.3 km

      Public transportation

      • Benteng
        570 m
      • Kalimas
        880 m

      Hospital or clinic

      • Klinik Raddina
        90 m

      Shopping

      • Tunjungan Plaza
        4.3 km

      Convenience store

      • Indomaret
        2.3 km

      Cash withdrawal

      • ATM
        540 m
      What's nearby

      Popular landmarks

      • Sampoerna Museum
        950 m
      • Tugu Pahlawan
        2.4 km
      • Suramadu National Bridge
        3.0 km
      • Tunjungan Plaza
        4.3 km
      • Monkasel (Submarine Monument)
        5.3 km
      • Bungkul Park
        7.3 km
      • Surabaya Town Square
        7.8 km
      • Surabaya's Zoo
        8.0 km
      • Pakuwon Food Festival
        8.7 km
      • Masjid Nasional Al Akbar Surabaya
        12.7 km

      Nearby landmarks

      • Klinik Raddina
        90 m
      • Posyandu Lansia Udang
        230 m
      • Posyandu Anak Smilebaby
        230 m
      • Rumah Sakit Al-Irsyad Surabaya
        320 m
      • Kalimas River
        400 m
      • Rumah Sakit Pku Muhammadiyah Surabaya
        510 m
      • Puskesmas Sawah Pulo
        520 m
      • Posyandu Kemuning
        560 m
      • Benteng
        570 m
      • Masjid Ampel
        570 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-10 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 11 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00
      • Reception open until00:00

      Getting around

      • Distance from city center5 km
      • Travel time to airport (minutes)45

      Extras

      • Breakfast charge (unless included in room price)75000 IDR

      The property

      • Number of bars/lounges0
      • Number of floors9
      • Number of restaurants1
      • Number of rooms 142
      • Year property opened2015
      • Most recent renovation2015

      Parking

      • Daily parking fee0 IDR

      Reviews of KHAS Surabaya from real guests

      Provided by verified guests of Agoda
      8.2
      /
      10
      Cleanliness8.3
      Facilities8.0
      Location8.5
      Room comfort and quality6.5
      Service8.5
      Value for money8.3
      High score for Surabaya
      Rating
      9+ Exceptional (30)
      8-9 Excellent (7)
      7-8 Very Good (31)
      6-7 Good (6)
      <6 Below Expectation (8)
      Time of the year
      Mar - May (19)
      Jun - Aug (11)
      Sep - Nov (31)
      Dec - Feb (21)
      All guests (163)
      All room types
      All languages

      Show reviews that mention 

      Showing 82 verified guest comments
      12345
      10.0
      Exceptional
      Hotijah from Indonesia
      Family with young children
      Stayed 1 night in March 2020

      Family trip”

      Pesona is always my first choice compare with grand kalimas and quads royal because of room cleanliness and staff friendliness. However It will be more better if they can improve on check out procedure. My experience during check out I’ve left my wallet passport for all my family inside safety box. The hotel didn’t inform me or call me for this until me and my family continue to the next trip to Malang. In my half way trip I remember all those thing and we need to come back to the hotel again, before that I call my family member to check with hotel and everything still inside the safety box it’s mean the staff or duty manager not even check my room for last procedure.

      Reviewed March 17, 2020

      See room deals

      10.0
      Exceptional
      Oceany from Indonesia
      Business traveler
      Deluxe Double
      Stayed 1 night in April 2022

      Superb”

      All is good with affordable price

      Reviewed April 12, 2022

      See room deals

      9.6
      Exceptional
      nur from Indonesia
      Couple
      Deluxe Double
      Stayed 2 nights in July 2022

      A trip to surabaya”

      Nice place to stay. Tinggal dsni selama ten days with affordable price. Fasilitas ok punya sarapan jg enak

      Reviewed July 02, 2022

      See room deals

      9.6
      Exceptional
      Afriandha from Indonesia
      Business traveler
      Deluxe Twin
      Stayed 2 nights in April 2022

      Nice”

      Room was good. Staffs were nice and helpful

      Reviewed April 27, 2022

      See room deals

      8.8
      Excellent
      Andrianadi from Indonesia
      Business traveler
      Deluxe Double
      Stayed 1 night in December 2021

      Stay for business trip”

      It's quite affordable and comfortable to stay in this hotel. The location is quite near to Tanjung Perak and the Ampel area. definitely, will stay again in this hotel.

      Reviewed June 10, 2022

      See room deals

      8.0
      Excellent
      HENG from Singapore
      Business traveler
      Deluxe Twin
      Stayed 3 nights in April 2022

      HENG”

      staying there for business trip. Far from city

      Reviewed May 09, 2022

      See room deals

      7.6
      Very good
      HENG from Singapore
      Business traveler
      Deluxe Double
      Stayed 1 night in April 2022

      HENG”

      Stay if your are on business trip.

      Reviewed May 09, 2022

      See room deals

      6.0
      Bambang from Indonesia
      Solo traveler
      Deluxe Double
      Stayed 1 night in February 2022

      bagus ”

      bagus bersih

      Reviewed February 28, 2022

      See room deals

      4.4
      saiful from Indonesia
      Solo traveler
      Deluxe Double
      Stayed 1 night in December 2021

      Healing travel”

      Kamar rapi bersih,makanan lumayan,hotel yg menyediakan sajadah dan Al Quran bisa utk beribadah...the best lah...jaga kualitas pelayanan dan keramahannya

      Reviewed December 12, 2021

      See room deals

      8.4
      Excellent
      Hamid from Netherlands
      Group
      Deluxe Twin or Double Room
      Stayed 3 nights in May 2018

      Good hotel in ampel area”

      We stayed here for three nights. Good surroundings with plenty of shops and restaurants. The rooms were clean and staff very friendly and helpful. Breakfast was also good and the wifi, for Indonesian standard, very good. We had a very comfortable and satisfying stay in Surabaya.

      Reviewed May 24, 2018

      See room deals

      9.7
      Exceptional
      stefanus from Indonesia
      Family with young children
      Deluxe Double
      Stayed 3 nights in December 2015

      Value for money”

      Friendly staffs, fast response , great location

      Overall good experience.. friendly staffs, fast response.. Room for improvement are as follow 1. Breakfast place is great but it would be better if maintain as non smoking area. Especially in airconditioning room should be strictly no smoking. If it were in singapore the smokers would have been fined heavily for smoking. Im singapore residence hence this experience is important especially those guests with young children 2. Aircon room should be cool enough. Even 18 degree c feels like 29 degree. My sister booked the room beside me encountered the same. It would be better if the hotel management conduct regular maintenance n check

      Reviewed December 28, 2015

      See room deals

      9.2
      Exceptional
      Muhammad from Indonesia
      Couple
      Deluxe Double
      Stayed 1 night in November 2015

      Nice”

      Will come back again if we visit Surabaya.

      Reviewed April 09, 2016

      See room deals

      8.0
      Excellent
      Zarinah from Singapore
      Family with teens
      Deluxe Double
      Stayed 3 nights in January 2016

      nice hotel, value for money”

      nice room, friendly staff and good location.

      Value for money, nice hotel and comfortable room. However, the aircon in the roon is not cold enough even at 18 degress temp. Overall, good.

      Reviewed January 18, 2016

      See room deals

      8.0
      Excellent
      SANTI from Indonesia
      Business traveler
      Deluxe Twin or Double Room
      Stayed 1 night in February 2018

      ALL GOOD”

      i think this hotel good for business traveler the price here very low budget..

      Reviewed February 21, 2018

      See room deals

      6.0
      Emi from United States
      Group
      Deluxe Double
      Stayed 1 night in October 2016

      ok place to stay for 1 night”

      It was a cheap hotel, so there's that. Staff did not help us carry our luggage to our rooms. The rooms were ok, not the greatest and not the worst. I was not happy that the bathroom wall was glass. My friend couldn't see me naked, but she could see my shadow when I was showering. I guess that's romantic for couples, but not really for friends. They have room service for food, which I didn't like, but it was convenient if not a little overpriced. The staff definitely did not have any electrical outlet converters for foreign electronics, so my friend and I had to go shopping around the neighborhood for it.

      Reviewed June 20, 2017

      See room deals

      9.2
      Exceptional
      masturah from Singapore
      Solo traveler
      Deluxe Twin or Double Room
      Stayed 2 nights in December 2017

      Second stay”

      Breakfast was nice.... room is clean and staff are friendly.

      Reviewed December 18, 2017

      See room deals

      6.8
      Good
      sameeh from Lebanon
      Solo traveler
      Deluxe Twin or Double Room
      Stayed 1 night in September 2016

      location sint bad, new hotel. but towel stained . blankets staind. breakfast good versitle cheap.”

      resturant cheap and good. lots of varieties. rooms not bad , new. But, the workers don do good job in cleaning rooms, towels and blankets & i donno why !? they smear this nice facilities with incompetence. lobby always smells nice , full with natural aromatic roses. In feneral, great facility with poor maintnanca.

      Reviewed October 01, 2016

      See room deals

      7.3
      Very good
      Sheila from Singapore
      Solo traveler
      Deluxe Double
      Stayed 1 night in September 2015

      Worth staying”

      Staff, location

      Negative: Flooring not so clean. Far from the airport. Positive: Comfortable, value for money, location is good near to Ample area and Staff is friendly. And wifi is accessible in the room but must keep login.

      Reviewed September 29, 2015

      See room deals

      4.3
      khalid from Singapore
      Family with young children
      Deluxe Double
      Stayed 1 night in December 2015

      New hotel with un trained staffs”

      Location, halal food, easy to get taxi

      Staffs were untrained, a lot of smoking guests on level 6,7,9, very slow response when we need assistance,room service super slow, bathroom drainage didnt work properly, room lights very dim we have to open the curtain in daylight, hotel staffs have no initiative at all when guest enquiries, front desk staffs are friendly but didnt handle guests properly,we ask them to call bluebird taxi as we were rushing to a function but they stop any taxi in front of hotel and makes us waited about 30mins! Will not comeback again and not recommended at all!

      Reviewed December 26, 2015

      See room deals

      7.6
      Very good
      Chandra from Indonesia
      Business traveler
      Deluxe Twin
      Stayed 1 night in February 2017

      88”

      Good hotels

      Reviewed February 03, 2017

      See room deals

      12345
      This is a popular property. Don't miss out!

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