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Hotel Perle dOrient Cat Ba-MGallery
Hotel Perle dOrient Cat Ba-MGallery
Hotel Perle dOrient Cat Ba-MGallery
Hotel Perle dOrient Cat Ba-MGallery
Hotel Perle dOrient Cat Ba-MGallery
Hotel Perle dOrient Cat Ba-MGallery
Hotel Perle dOrient Cat Ba-MGallery

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8.8

Excellent

315 reviews

315 reviews

View3
Housekeeping2
Breakfast1
See map

9

Exceptional

Location rating score

Exceptional location
Nearby landmarks
Sunset view point 350 m
Sunrise climbing spot 370 m
Artillery Marker Viewpoint 820 m
The West Observatory 830 m
Cat Ba Ferry Station 860 m
Military Airport 930 m
Cannon Fort 940 m
Cat Ba CT Mart Supermarket 1.0 km
East Observatory 1.0 km
Place for camping on the wild beach 1.0 km

Hotel Perle dOrient Cat Ba-MGallery

Cat Co 3 Beach Cat Ba Town Hai Phong city, Cat Ba Town Beach, Cat Ba Island, Vietnam, 180000 - See map

Make your best journey to Cat Ba Island with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Cat Ba Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Sauna

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

Kids club

Spa

Luggage storage

Swimming pool [outdoor]

This property is in high demand!

6 travelers have booked today.

Value for money8.3
Distance to city center1 km
Location rating9.0

Rooms available at Hotel Perle dOrient Cat Ba-MGallery

SUPERIOR ROOM, 1 King Size Bed, Sea View
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
SUPERIOR ROOM, 2 Single Size Beds, Sea View
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
CLASSIC ROOM, 1 King Size Bed, Sea View
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
DELUXE ROOM, 1 King Size Bed, Private balcony
...
  • Room size: 59 m²/635 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
DELUXE SUITE, 1 King Size Bed and 1 Bunk Bed
...
  • Room size: 72 m²/775 ft²
  • Partial sea view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
CLASSIC ROOM, 2 Single Size Beds, Sea View
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
JUNIOR SUITE, 1 King Size Bed
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Classic Twin Room with Sea View
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Single room - Superior Sea View
...
  • Room size: 46 m²/495 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Executive Suite
...
  • Room size: 71 m²/764 ft²
Enter dates to see prices

Frequently asked questions

Does Hotel Perle dOrient Cat Ba-MGallery have a hot tub?

A hot tub is one of the facilities available at Hôtel Perle d'Orient Cat Ba - MGallery.

What time is check-in and check-out at Hotel Perle dOrient Cat Ba-MGallery?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Perle dOrient Cat Ba-MGallery?

If you're looking for an easy way to get around Cat Ba Island with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Perle dOrient Cat Ba-MGallery?

Wake up to a great buffet breakfast at Hotel Perle dOrient Cat Ba-MGallery. Adults can enjoy breakfast offered with an additional charge of 485000 VND if not included in the room rate.

What are my dining options at Hotel Perle dOrient Cat Ba-MGallery?

Hotel Perle dOrient Cat Ba-MGallery features 2 on-site restaurants for your dining convenience. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Hotel Perle dOrient Cat Ba-MGallery?

Large events and gatherings such as weddings can be hosted at Hotel Perle dOrient Cat Ba-MGallery. Small or intimate events like birthday parties and entertainment events can also be accomodated.

Can business events be hosted at Hotel Perle dOrient Cat Ba-MGallery?

On-site venues and convenient event services make Hotel Perle dOrient Cat Ba-MGallery an ideal choice for hosting events such as seminars, conferences and meetings. An extensive range of facilities and services including projector or LED display and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Perle dOrient Cat Ba-MGallery?

Hotel Perle dOrient Cat Ba-MGallery does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hotel Perle dOrient Cat Ba-MGallery?

Restaurants including Le Pont Cat Ba Club Bar & Restaurant, Green Mango and Full Moon restaurant are popular in Hotel Perle dOrient Cat Ba-MGallery’s neighborhood which is known as Cat Ba Town Beach.

What are popular attractions near Hotel Perle dOrient Cat Ba-MGallery?

Hotel Perle dOrient Cat Ba-MGallery’s location in the Cat Ba Town Beach neighborhood makes it close to famous attractions including Cat Ba Climbing.

What popular beaches are close to Hotel Perle dOrient Cat Ba-MGallery?

Hotel Perle dOrient Cat Ba-MGallery’s Cat Ba Town Beach neighborhood also includes Cat Ba Beach and Tung Thu Beach.

What popular natural sightseeing spots are close to Hotel Perle dOrient Cat Ba-MGallery?

Hotel Perle dOrient Cat Ba-MGallery’s nearby natural sights include Place for camping on the wild beach located in the same Cat Ba Town Beach area.

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Explore the neighborhood

What people love about Hotel Perle dOrient Cat Ba-MGallery

  • 10

    Exceptional
    Staff 

    "Our receptionist, Uyen, went above and beyond her position to make our stay at the hotel perfect."

    Clare

    |

    August 4, 2022

  • 10

    Exceptional
    Cleanliness

    "Nice view, clean room, nice staff and delicious food."

    Bosoble

    |

    June 21, 2022

  • 10

    Exceptional

    "I love the food here, fresh and tasful, kudo to the chef."

    Hien

    |

    May 2, 2022

Overall rating:

8.8

Excellent
315 reviews
Cleanliness
9.3
Facilities
8.7
Location
9.0
Read all reviews >
More about Hotel Perle dOrient Cat Ba-MGallery

More about Hotel Perle dOrient Cat Ba-MGallery

Hotel Perle dOrient Cat Ba-MGallery

The range of services provided by Hotel Perle dOrient Cat Ba-MGallery ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Cat Ba Island. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel Perle dOrient Cat Ba-MGallery are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Hotel Perle dOrient Cat Ba-MGallery include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Hotel Perle dOrient Cat Ba-MGallery promises you a fun-packed holiday with a variety of activities and facilities. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the hotel.

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Amenities and facilities
Excellent
Facilities

8.7

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hiking
  • Massage
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Closet
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

Indochine Kitchen

  • Cuisine: Vietnamese, Seafood

Akoya

  • Cuisine: Japanese
Location
Cat Co 3 Beach Cat Ba Town Hai Phong city, Cat Ba Town Beach, Cat Ba Island, Vietnam, 180000
Excellent
Location

9

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center1 km

Extras

  • Breakfast charge (unless included in room price)485000 VND

The property

  • Number of bars/lounges3
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 118
  • Year property opened2019
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Hotel Perle dOrient Cat Ba-MGallery from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.3
Facilities8.7
Location9.0
Service8.5
Value for money8.3
High score for Cat Ba Island
Rating
9+ Exceptional (22)
8-9 Excellent (6)
7-8 Very Good (5)
6-7 Good (5)
<6 Below Expectation (3)
Time of the year
Mar - May (12)
Jun - Aug (25)
Sep - Nov (2)
Dec - Feb (2)
All guests (120)
All room types
All languages
Showing 41 verified guest comments
123
7.2
Very good
Jackson from Vietnam
Couple
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 2 nights in July 2020

5 Star MGallery with no proper WIFI???”

This hotel was just recently built, so It’s fair to say their interior and facilities are good enough, I’ll give them that. But seriously a 5 star MGallery hotel doesnt have a proper wifi system??? Overall, it is good but definitely not worth their price. And they forgot my bag upon storing luggages for checking out!

Reviewed July 17, 2020

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Dear Jackson, Thank you for your recent review toward Hotel Perle D'Orient Cat Ba subsequent to your travel to the island. I am sorry to hear that the wifi did not work properly during your time staying here. Definitely this is an important area that we should pay attention to. I had a conversation with my IT Manager and we are looking into how to upgrade the wifi. In regard to your bag, my colleague at Concierge did do an investigation in our Lost and Found system and unfortunately we have not had any clue for any item under your name. We will for sure contact you if any finding arises. Jackson, we look forward to welcoming you back until opportunity permits. Many thanks again and with our warm regards, Severine Krawec General Manager.

Responded August 18, 2020
Hotel Perle dOrient Cat Ba-MGallery
6.4
Good
Duong from Vietnam
Couple
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 1 night in June 2020

New hence many aspects to improve”

The hotel is newly opened so facilities are new, location is good, close to town yet feeling secluded enough. Nice pool and great view of the sea from high floor room. Nevertheless, things can improve. When I checked in, there was extra bed set up in my room which I didn’t ask for. Called the lobby, staff promised to remove it but took me few tries to call them again (no one picked up) and 30 mins later, had to grab housekeeping staff in the hallway to help. I stayed in 2 different room categories so had the chance to compare them. The higher room category actually didn’t have any wall decoration like the lower room category. Also, set up of amenities are different in each room. Seems either there’s no standard or the staff don’t follow standards/ receive proper training. F&B wise, very good breakfast. We had dinner too,food came in big portion. The waitress was clearly new, had to check for everything before answering simple questions like tabasco sauce. FO staff were helpful and willing to accommodate but again they were too busy due to high number of guests & lack of staff. And please change the clock above your lobby bar, the time is wrong! Overall, recommend travellers to book this hotel but only after they have fined tune their service and all facilities (like rooftop pool) are fully open. At the moment it’s not up to par. Classic case of owner trying to open early to make some quick cash even though the staff/ service/ facilities are not ready yet!

Reviewed August 06, 2020

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Dear Duong, Thank you very much for taking your time to write a review toward Hotel Perle D'Orient Cat Ba. I am sorry that there were some areas that did not meet your expectation, particularly in regards to Room and Dinner. I did have discussion with my team and we already had plan to improve our service quality, especially with more vigorous training schedule. Duong, it is my pleasure if I can have another chance to welcome you back when occassion permits. With many thanks again. Severine Krawec. General Manager.

Responded August 18, 2020
Hotel Perle dOrient Cat Ba-MGallery
8.4
Excellent
Quynh from Vietnam
Family with young children
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 2 nights in August 2020

Nice view”

Room is very clean, lots of amenities for children, children's playroom is nice and clean . The minus point is that the car parking space is crowded and too sunny. Check-in area too small. But the view is very beautiful, there is no private beach.

Reviewed August 31, 2020

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Dear Quynh, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our private beach is visible depending on the tide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded September 24, 2020
Hotel Perle dOrient Cat Ba-MGallery
6.4
Good
Joe from United States
Couple
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 1 night in July 2020

Good”

The materials used within the hotel are very high end and worth mentioning. The hotel rests on the rockery surrounding which is very beautiful. During the swimming time, it is kiosk surrounding the hotel. The wifi did not work for long period of time, which is not acceptable for 5 star hotel. I called front desk numerous time with no response, they are understaff. I dont think the staff work as a team.

Reviewed July 18, 2020

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Dear Joe, Thank you very much for your comments toward Hotel Perle D'Orient Cat Ba, MGallery. My apology that your experience at our hotel did not meet your expectation. Since guest's review is important to us to continuously improve the service quality, I will definitely have discussion with our Heads of Departments to upgrade our service. I personally look forward to welcoming you back to Cat Ba Island in not a far distant future. With my warm regards, Severine Krawec. General Manager.

Responded August 18, 2020
Hotel Perle dOrient Cat Ba-MGallery
9.2
Exceptional
Tuan from Vietnam
Family with teens
DELUXE SUITE, 1 King Size Bed and 1 Bunk Bed
Stayed 2 nights in March 2021

Recommended”

Nice place. Please open all facilities: 4 seasons warm swiming pool and other facilities in Level 11

Reviewed April 01, 2021

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Dear Tuan, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be aware that all our activities on our 11th floor will be open this month. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded April 05, 2021
Hotel Perle dOrient Cat Ba-MGallery
9.2
Exceptional
Tuan from Vietnam
Family with teens
DELUXE ROOM, 1 King Size Bed, Private balcony
Stayed 2 nights in March 2021

Recommended”

Nice place. Please open all facilities: 4 seasons warm swiming pool and other facilities in Level 11

Reviewed April 01, 2021

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Dear Tuan, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information the 11th floor will be open by end of April. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded April 13, 2021
Hotel Perle dOrient Cat Ba-MGallery
9.6
Exceptional
Vermeire from Vietnam
Couple
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 3 nights in July 2020

Awesome location”

Really enjoyed the views and the pool is fantastic.

Reviewed September 17, 2020

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Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded September 18, 2020
Hotel Perle dOrient Cat Ba-MGallery
4.0
Bach from Vietnam
Group
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 1 night in September 2020

The worst 5-star hotel I've ever stayed”

Rude Staff, Missing utilities in room not replaced, Poor breakfast. The worst 5star hotel I've ever stayed

Reviewed September 16, 2020

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Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Perle d'Orient Cat Ba - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, The Management

Responded September 18, 2020
Hotel Perle dOrient Cat Ba-MGallery
10.0
Exceptional
Clare from Spain
Couple
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 1 night in July 2022

Wonderful hotel ”

The hotel was simply marvelous. We were a bit dubious about some of the reviews we’d read, but we soon forgot about them when we arrived at the hotel. Our receptionist, Uyen, went above and beyond her position to make our stay at the hotel perfect. We are so thankful to her for helping us arrange things over the days we we were there. All the staff we encountered were friendly, accommodating and professional. The hotel itself is beautiful, the rooms are spacious and clean. There’s good shower pressure and the beds are extremely comfortable. From the way the hotel is built, and where it’s situated, you’re more or less guaranteed a breathtaking view. The three swimming pools were fantastic and watching the sunset from the infinity pool is a must. Breakfast was included and the buffet had a great selection of food to choose from. Fantastic value for money, would highly recommend!

Reviewed August 05, 2022

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6.0
jane from Singapore
Family with teens
DELUXE SUITE, 1 King Size Bed and 1 Bunk Bed
Stayed 3 nights in June 2022

Overcrowded public beach, excellent breakfast ”

Excellent breakfast spread. We were hoping for a quiet beach retreat. Unfortunately the only beach was a public once that was very overcrowded most times we were there and we were there Mon to Thurs. Be prepared to pay extra for kids from 6 yr old to teenagers even though we booked the most expensive room with bunk beds, we were asked to top up extra for the 2 teenagers and even breakfast for the preschooler.

Reviewed June 27, 2022

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10.0
Exceptional
Bosoble from Vietnam
Family with young children
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 2 nights in June 2022

This is the best hotel I want to go again.”

Nice view, clean room, nice staff and delicious food. Everything was perfact. I will go here agin if I go to Catba island again. Don't miss the chance to see a beautiful scenery near by hotle when you go far a walk.

Reviewed June 21, 2022

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Dear Bosoble, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. Your compliment on our services is highly appreciated. It is our commitment to provide excellent services to all of our guests and it is such a great thought that you have experience this. Rest assured that we would continue to provide the service that delights our guests. We thank you again for your support of our hotel and look forward to welcoming you back for another memorable stay. Sincerely, The Hotel Management

Responded June 27, 2022
Hotel Perle dOrient Cat Ba-MGallery
10.0
Exceptional
Hien from Vietnam
Group
Classic Twin Room with Sea View
Stayed 2 nights in April 2022

Great Food/ wonderful room”

i love the food here, fresh and tasful, kudo to the chef. Love the facilities and room setup. some drawbacks : the walk way down to the fuctions below L floor is rather unconvinced, walking by the entrance to the beach or pool with swimwear or passing by dining tables are just not appealing and comfortable. - If the hotel decided to have no inroom dinning menu in the room and guest is required to dial a number to blind fully order something to the room -> that should be indicated somewhere clearly, i fail to find that in anywhere in the room.

Reviewed May 03, 2022

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Dear Hien, Warmest greetings from Hotel Perle D'Orient Mgallery Catba!. Thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back in the future. On behalf of the rest of the team, we thank you once again for visiting us and look forward to welcoming you back soon. Warm Regards, The Hotel Management

Responded May 09, 2022
Hotel Perle dOrient Cat Ba-MGallery
7.2
Very good
Ngan from Vietnam
Family with teens
Classic Twin Room with Sea View
Stayed 1 night in February 2022

Great location but infrastructure can be better”

We booked at short notice and did not have chance to choose much from other 5- stars resort. The hotel looks great, Rooms are clean and tidy with the standard. Rooms with Seaview are of the great view which really valuable For those wishing to enjoy the Bay. The biggest minus point which gave us not a good experience was the shower very weak and did not have enough hot water while we came on one of the coldest days during this winter. Moreover Wi-Fi did not function and even the cell phone signal are very weak. I would highly recommend to stay in this hotel if the two minus points can be fixed which I do not think there is any big issue.

Reviewed February 05, 2022

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9.2
Exceptional
Tuan from Vietnam
Family with teens
DELUXE ROOM, 1 King Size Bed, Private balcony
Stayed 2 nights in March 2021

Highly recommended”

Nice place. Please open all facilities: 4 seasons warm swiming pool and other facilities in Level 11

Reviewed April 01, 2021

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Dear Tuan, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information the 11th floor will be open by end of April. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded April 13, 2021
Hotel Perle dOrient Cat Ba-MGallery
10.0
Exceptional
Fort from France
Couple
DELUXE ROOM, 1 King Size Bed, Private balcony
Stayed 1 night in July 2022

Proche de la perfection ”

Nous avons l'habitude des hôtels de luxe. Celui-ci était quasiment parfait pour nous. magnifique (ce n'est pas peu dire), vue splendide, personnel efficace (ils ont tout gérer pour nous, rapidement, nous n'avions rien booké), professionnel et sympathique. Spa, massages, et autres services à la hauteur dun hôtel de luxe. Nous avons été conquis!

Reviewed July 20, 2022

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6.8
Good
Juliette from France
Couple
SUPERIOR ROOM, 1 King Size Bed, Sea View
Stayed 2 nights in April 2022

Pas de wifi ”

Bel hôtel idéalement placé. Vue extraordinaire sur la plage. Belle chambre et staff agréable. En revayaucune wifi et donc aucune possibilité d'utiliser un téléphone ou ordinateur. Très pénalisant. Assez indigne d'un hôtel de ce prix.

Reviewed April 30, 2022

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Dear Mrs Juliette, Thank you for taking the time to share with us your personal feedback regarding your recent experience at our Hotel Perle D'Orient Catba - Mgallery. I read with a careful attention your review and I am saddened to know that some parts of your experience. did not meet your expectation. I wish to extend my deepest apologies for the inconveniences you have experienced with wifi issue. We are now working with supplier to improve the connection as soon as possible. On the other hand, we are happy to hear your positive feedback for hotel location and staff. Please rest assured that I will share your precious words to them as a great encouragement. It would be a pleasure for us to have you back again in the near future and provide you the quality of service you truly deserve. Warm regards, The Hotel Management

Responded May 22, 2022
Hotel Perle dOrient Cat Ba-MGallery
10.0
Exceptional
Canh from Vietnam
Family with young children
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 2 nights in May 2021

Nice hotel nice place”

Nice

Reviewed December 09, 2021

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Dear Canh, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded December 21, 2021
Hotel Perle dOrient Cat Ba-MGallery
6.8
Good
NAOMIKI from Vietnam
Couple
DELUXE ROOM, 1 King Size Bed, Private balcony
Stayed 2 nights in October 2020

Good”

ホテルの施設に関する案内などが客室内に見当たらず、チェックインの際にもレストランの位置しか知らされず、館内を自分で歩いてみて初めてわかる感じでした。 レストランでのオーダー等、英語でのコミュニケーションがスムーズにいかないこともあり、色々な面でまだ円滑に運営できていない印象でした。 パブリックスペース、客室内共に内装の雰囲気は良いので、今後に期待します。

Reviewed October 05, 2020

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Dear Naomiki, Thank you for taking the time to tell us about your experience at the Hôtel Perle d'Orient Cat Ba - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mgallery Cat Ba, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Responded October 09, 2020
Hotel Perle dOrient Cat Ba-MGallery
7.6
Very good
TAEIL from Vietnam
Solo traveler
SUPERIOR ROOM, 1 King Size Bed, Sea View
Stayed 2 nights in June 2022

1박에”

35만 원이면 너무한 거 아니오오오오

Reviewed July 22, 2022

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10.0
Exceptional
Joonghae from South Korea
Solo traveler
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 1 night in April 2022

매우친절하고 깨끗해요”

매우깨끗해요 정말 친절한 직원들 해변을 끼고있어 매우좋음 루프탑도 매우 훌륭함

Reviewed April 27, 2022

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Dear Joonghea, We are flattered to know that you had an overall great experience. Your compliment on our service is highly appreciated. We will share your wonderful words to all the team. Rest assured that we will continue to provide the service that delights our guests. We look forward to another opportunity to host you at our Hotel Perle D'Orient Catba Mgallery, and once again, thank you for your nice comments! Warm Regards, The Hotel Management

Responded May 09, 2022
Hotel Perle dOrient Cat Ba-MGallery
123
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