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Hotel Nikko Saigon
Hotel Nikko Saigon
Hotel Nikko Saigon
Hotel Nikko Saigon
Hotel Nikko Saigon
Hotel Nikko Saigon
Hotel Nikko Saigon

Removed from saved list

8.9

Excellent

8,343 reviews

8,343 reviews

Housekeeping180
Breakfast148
View40

Best customer service ever, spotless .

Gennie
- Jun 16, 2022
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
University of Science Ho Chi Minh City

220 m

Lam Son Pool

390 m

Lam Sơn Footbal Field

420 m

Co.op Mart Cống Quỳnh

440 m

Co-op Mart

460 m

Popular landmarks
Ben Thanh Market

1.9 km

War Remnants Museum

1.9 km

The Independence Palace

1.9 km

Central Post Office

2.4 km

Saigon Notre Dame Cathedral

2.4 km

Closest landmarks
Cty thien phuoc

360 m

BV huyết học

390 m

Nha Khoa Minh Khai

400 m

Immigration Police Office

430 m

Tu Du Opstetrics Hospital

440 m

2021

Hotel Nikko Saigon

235 Nguyen Van Cu Street, District 1, District 1, Ho Chi Minh City, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Inside city center

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

12 travelers have booked today.

Value for money8.9
Distance to city center3.4 km
Location rating8.0
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.5 km

Rooms available at Hotel Nikko Saigon

Exceptional
Room comfort & quality

9.2

Deluxe Room - Special Offer
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Floor -Club Deluxe Premium King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 69 m²/743 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Deluxe Room - Seafood Buffet Included
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
Enter dates to see prices
Club Floor - Club Junior Suite Queen
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Club Twin Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Club Double Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Club Premium Double Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Hotel Nikko Saigon?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hotel Nikko Saigon?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Nikko Saigon?

For those who wish to drive their own cars, Hotel Nikko Saigon has a car park right on site for maximum convenience.

Is breakfast offered at Hotel Nikko Saigon?

Wake up to a great buffet breakfast at Hotel Nikko Saigon. Adults can enjoy breakfast offered with an additional charge of 669900 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Nikko Saigon?

Hotel Nikko Saigon features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in buffet during opening hours.

Can special events be hosted at Hotel Nikko Saigon?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hotel Nikko Saigon. In-house planning service is offered to help your event go smoothly.

Can business events be hosted at Hotel Nikko Saigon?

On-site venues and convenient event services make Hotel Nikko Saigon an ideal choice for hosting events such as conferences and meetings. The 4 venues can accommodate up to 170 people.

What is the smoking policy at Hotel Nikko Saigon?

Hotel Nikko Saigon does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Hotel Nikko Saigon?

Hotel Nikko Saigon is located in District 1, famous for good restaurants such as Japanese Restaurant Fuji, Nha Hang Phuc An Khang AKA BIG MAN BEER and Quan 71.

What popular shopping places are close to Hotel Nikko Saigon?

Hotel Nikko Saigon is located in District 1 area which features shopping places such as Ben Thanh Market, Benthanh Street Food Market and Vincom Center.

What are popular attractions near Hotel Nikko Saigon?

Guests at Hotel Nikko Saigon can easily visit Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral located in the District 1 area.

What popular natural sightseeing spots are close to Hotel Nikko Saigon?

Hotel Nikko Saigon is located in the District 1 area, which is famous for natural sightseeing destinations such as Can Gio Mangrove Biosphere Reserve and TransOcean.

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Explore the neighborhood

What people love about Hotel Nikko Saigon

  • 10

    Exceptional
    Staff 

    "Best customer service ever, spotless ."

    Gennie

    |

    June 16, 2022

  • 10

    Exceptional
    Staff 

    "Excellent service and love the night room service and chocolates … makes it next level experience"

    Van

    |

    June 12, 2022

  • 10

    Exceptional
    Location

    "Spacious clean room, good location, high floor gave great city view."

    Haidang

    |

    May 30, 2022

Property ranking|Compared to 4,150 Ho Chi Minh City properties
See all rankings
Cleanliness score
9.5/10
Room comfort score
9.2/10
Service score
9.3/10
Value for money score
8.9/10
Better than
99
%
of Ho Chi Minh City properties
Better than
99
%
of Ho Chi Minh City properties
Better than
98
%
of Ho Chi Minh City properties
Better than
96
%
of Ho Chi Minh City properties
Overall rating:

8.9

Excellent
8,343 reviews
Cleanliness
9.5
Facilities
9.2
Location
8.0
Read all reviews >
What travelers say they love:
Nikko Hotel is always maintain its standards.
Kok from Malaysia
Couple
More about Hotel Nikko Saigon

More about Hotel Nikko Saigon

Hotel Nikko Saigon

See the best of Ho Chi Minh City with a stay at Hotel Nikko Saigon, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Hotel Nikko Saigon provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

This is your chance to explore all that Ho Chi Minh City has to offer. One of the city's most iconic and famous buildings is Central Post Office, located 2.3 km away. Whatever you may be looking to buy on your trip to Ho Chi Minh City, chances are you'll find it at Ben Thanh Market located 1.8 km away.


Reasons to stay here

Past guests rate facilities here higher than 98% of the city's accommodation.
This hotel's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

341 mentions

Housekeeping

234 mentions

Food & Dining

129 mentions

Swimming Pool

78 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • LAN Internet in room [free]
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

La Brasserie

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte

Ming Court

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Location
235 Nguyen Van Cu Street, District 1, District 1, Ho Chi Minh City, Vietnam
Very good
Location

8

Airports

  • Tan Son Nhat International Airport (SGN)
    6.5 km 27 min drive
  • Can Tho International Airport (VCA)
    130.7 km

Public transportation

  • Saigon Railway Station
    2.1 km
  • Ben Xe Mien Dong Bus Station
    6.3 km

Hospital or clinic

  • Cty thien phuoc
    360 m

Shopping

  • Ben Thanh Market
    1.9 km

Convenience store

  • Circle K
    510 m 3 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Ben Thanh Market
    1.9 km
  • War Remnants Museum
    1.9 km
  • The Independence Palace
    1.9 km
  • Central Post Office
    2.4 km
  • Saigon Notre Dame Cathedral
    2.4 km
  • Bitexco Financial Tower
    2.4 km
  • A O Show - Lune Production
    2.5 km
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    2.6 km
  • Ho Chi Minh Squares
    2.7 km
  • Cu Chi Tunnels
    37.1 km

Nearby landmarks

  • University of Science Ho Chi Minh City
    220 m
  • Cty thien phuoc
    360 m
  • BV huyết học
    390 m
  • Lam Son Pool
    390 m
  • Nha Khoa Minh Khai
    400 m
  • Lam Sơn Footbal Field
    420 m
  • Immigration Police Office
    430 m
  • Tu Du Opstetrics Hospital
    440 m
  • Co.op Mart Cống Quỳnh
    440 m
  • Co-op Mart
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Following Vietnam’s Government Law, all staying guests are required to present upon check-in a valid identification card with photo (citizen identity card, passport, permanent resident card or temporary resident card, or other personal identification papers with photo issued by competent authorities of Vietnam).

  • Extra person charges may apply upon check-in and vary depending on hotel policy.

  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • The property requires a refundable security deposit upon check-in. Your deposit will be refunded, subject to an inspection of the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1478400 VND
  • Distance from city center3.4 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)669900 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Non-smoking rooms/floorsno
  • Number of floors23
  • Number of restaurants2
  • Number of rooms 334
  • Room voltage220
  • Year property opened2011

Parking

  • Daily parking fee0 VND

Reviews of Hotel Nikko Saigon from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities9.2
Location8.0
Room comfort and quality9.2
Service9.3
Value for money8.9
High score for Ho Chi Minh City
Rating
9+ Exceptional (2,406)
8-9 Excellent (1,011)
7-8 Very Good (646)
6-7 Good (138)
<6 Below Expectation (136)
Time of the year
Mar - May (1,091)
Jun - Aug (1,035)
Sep - Nov (1,014)
Dec - Feb (1,197)
All guests (7,198)
All room types
All languages

Show reviews that mention 

Showing 4,337 verified guest comments
12345
9.3
Exceptional
MuiPeng from Australia
Family with teens
Deluxe Premium
Stayed 3 nights in June 2013

Comfortable stay that feels like home!”

Clean modern design, friendly and efficient staff and good breakfast.

We love the Nikko Saigon. Our room was big and the bed was very comfortable. The level of service at the Nikko was impeccable! Almost all the staff we met had a can-do attitude and were positive and happy in their approach. While we wished the location of the hotel was closer to the main shopping and restaurant area of District 1, the level of service more than made up for it. We took the hotel shuttle to do our shopping and sight-seeing during the day. The shuttle ran from 11am to 8pm and stopped at Ben Thanh Market, City Opera House, Notre Dame Cathedral and Reunification Palace. Breakfast at the hotel was also a delight. There were options for western, Japanese and local food. We loved the Japanese food station with all the healthy choices. We will go back to the Nikko Saigon again! Thank you for making our first visit to Ho Chi Minh City so memorable.

Reviewed July 07, 2013

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9.6
Exceptional
Rekha from Oman
Couple
Club Floor -Club Deluxe King
Stayed 5 nights in December 2018

Excellent Vietnamese Hospitality!”

My husband and I stayed at this property for 5 nights for his birthday . I would like to admit that by far this has been my best hospitality experience. I love to travel and have been to some luxury five star chains but hotel nikko experience is unparallel. We stayed at the 23 floor in the king club room . The room is spacious and the decor is modern and chic. They provide a turndown service and the housekeeping staff is well trained to add small touches when they clean the room( for example keeping shoes in one line) , it feels home when you come back to room after sightseeing. The breakfast is ellaborate and what is more interesting is that they change few dishes ( including the local ones) on a frequent basis so if you stay like us for more than a night, it will be a sigh of relief for your taste buds to try something new. Staff are well trained and willing to assist. Our best experience was with nikko club lounge( situated on 23 floor) where the views over the city are spectacular and the staff is extremely courteous and efficient including all the trainees who made us feel very special. I would recommend to book a room that has a lounge access , every extra dime you will pay is totally worth it. The staff in the nikko club lounge are so well trained and know how to deliver the first class standard of service. They also helped me arranging a cake for my husband and help me arrange a surprise for him. The hotel is truly a gem in district 1 of ho chi minh! It is slightly away from the touristic madness of city but if you fancy something wild the backpacker's street ( bui vien) is walking distance from the hotel. The other landmarks( cathedral, post office etc) are also not too far and you can order a grab for quite cheap rate. Thank you once again hotel Nikko team especially the nikko club lounge staff for the outstanding service! Keep up the good work.

Reviewed December 19, 2018

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9.0
Exceptional
Yuen-C from Singapore
Couple
Deluxe King
Stayed 3 nights in January 2013

Comfortable hotel with stylish rooms”

Good service, nice decor and great amenities

What impressed me most about the Nikko Hotel Saigon was the five-star service that the staff provided while I was there. There was attention to the little details that helped to make my first trip to Ho Chi Minh City hassle free. For example, the bellhops would tell taxi drivers where we wanted to go, and and would explain to them how to get there if the drivers didn't know. What's more impressive is that they also made sure that their guests were not over-charged by greedy taxi drivers. I saw a bellhop telling a taxi driver off after he tried to make a tourist pay more than what was displayed on the meter. The hotel also made sure that only taxis from a respectable company were allowed to pick up guests there. Other than the great service, the hotel was comfortable and clean, and the room was also spacious. It was also a short cab ride away from most of the tourist attractions in District 1, like the war memorial museum and the reunification palace. There was also a shuttle bus to take guests to some destinations. The only slight drawback was the rather limited timings of the shuttle service, it would leave from the hotel about once every 2 hours to each destination.

Reviewed January 09, 2013

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10.0
Exceptional
Jenny from Australia
Couple
Deluxe King
Stayed 1 night in November 2013

One night stop over before heading home”

Grand, lovely staff and large clean and modern Japanese styled room

My partner and I stayed in Ho Chi Minh city for a night before returning home. This hotel is located in District 3/5 which I found was a great convenience as there was a shopping centre located next door and abundant restaurants nearby. I have been to Ho Chi Minh on several occasions and stayed at other 5 star hotels, however I was most impressed with Nikko for their professional, friendly staff and the room in which stayed was just lovely. On check in, we were upgraded to Club executive room due to high occupancy so that was a nice surprise. The bed was comfortable (softer than most hotel beds you'll find in Vietnam. We'd spent 8 nights in Nha Trang at the Sheraton before arriving in Ho Chi Minh and for the sake of comparison, the Nikko is comparable to that. Lovely hotel - I will stay here the next time I am in Ho Chi Minh.

Reviewed November 26, 2013

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10.0
Exceptional
Naomi from Singapore
Couple
Deluxe King
Stayed 3 nights in September 2018

Awesome Stay”

Money well spent! Even though the price is higher than many of the hotels in Ho Chi Minh, I’m glad we chose Hotel Nikko Saigon. The room was huge & we love it to bits. Despite the location being a little far off from District 1, I’m glad we stayed in a less crowded area. The hotel provide shuttle bus but we took Grab all the time as it’s really cheap. From our room, we have a view of the city as well as the pool downstairs. The hotel also provided delicious chocolates after turning down the room. Upon my request, they also arrange a birthday cake for my partner. Definitely will stay here again if I were to visit again.

Reviewed September 27, 2018

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8.8
Excellent
Hugh from United Kingdom
Couple
Deluxe King
Stayed 3 nights in April 2016

Fantastic hotel”

We stayed at the Hotel Nikko Saigon on our first trip to Ho Chi Minh City, and would strongly recommend this hotel to anyone visiting the city. The hotel is spotlessly clean, and the staff are very very pleasant and most helpful. One small point worth suggesting to the hotel would be to advise everyone at check-in that Vinasun taxis are by far the safest taxis to use in the city. I say this after an incident with what the locals refer to as a "black taxi" on our first night, where things got a bit heated and vocal, but we managed to get out of the 'locked' taxi after being ripped off slightly. This incident could have been a lot worse, and might have left some more vulnerable travellers more intimidated and nervous. Back to this wonderful hotel now. The breakfast undoubtedly offers the most impressive selection I have ever witnessed throughout my extensive travels, and would urge anyone visiting this hotel to take the breakfast option, and take plenty of time to enjoy. One final and very worthwhile note must go towards the Concierge Team. We found them to be more than helpful, and they provided us with endless amounts of information, not to forget about them booking our excursions, and arranging our return taxis to our next resort. A massive thank you again to Phong and the rest of the team.

Reviewed April 16, 2016

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9.3
Exceptional
Jaytee from Australia
Couple
Club Floor -Club Executive Suite King
Stayed 1 night in September 2012

"Beautiful Hotel & Best Service Ever!"”

Fantastic Rooms & Very Polite Staff!!!!

the hotel itself is absolutely beautiful. one of the best hotels i've ever stayed in. rooms are fantastic and very well fitted out. all the little things are provided, hand towels, razer + shaving cream, cotton buds, etc.... doesnt sound like much but you'd be surprised how many 5 star hotels i've been to that are missing little things here and there. rooms are big and spacious. very clean and excellent value. our package also included access to the executive club on level 23 which provided snacks and unlimited drinks (alcohol included!) breakfast provided was a very big selection and was different every day. seemed to cater for the majority of people. very happy with meals. service is outstanding from moment we stepped out of taxi till the day we left. staff are very courteous and customer service is top notch. unfortunately for me i had my bag snatched on the streets but the hotel did everything they could to assist so i'm truly grateful for all their help! all in all i would definitely recommend this hotel to anyone in ho chi minh looking for a luxurious place to stay. we could have just just stayed at hotel and not stepped out. they provided everything! oh, and spa services are open till late and definitely one of the most relaxing massages i've ever had. one minor set back is although the hotel is in district 1 it is a couple of minutes away from all the main malls, cho ben thanh etc. for us it wasn't a big deal as they have taxis out front all the time. we never had to wait for a taxi and it only cost 50000dong (less than $2.50aud!) to get to the main part of district 1. ironically though after all those trips out by taxi my partner ended up buying the majority of her shoopping items from the mall next door. oh, and forgot to mention, if you haven't picked it up already theres a massive mall next door to the hotel which should provide all your basic essentials plus it has a few levels of excellent shopping + currency exchange + atm!

Reviewed September 24, 2012

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9.7
Exceptional
Paul from Australia
Couple
Club Floor -Club Executive Suite King
Stayed 1 night in January 2013

Exceptional hotel for recreation or business”

Decor, standard of food and service and location

i can commend the hotel nikko saigon as a quality hotel with very high standards of room comfort, food and service. we stayed in a club room on the 28th floor. the suite that we booked was exceptional with a seperate lounge and bedroom. the bathroom was enormous and luxuriously appointed. the hotel is 5 star all the way including the service. while we stayed in an executive room and were entitled to use the executive lounge, we did venture downstairs to the main dining room for breakfast on more than one occasion and found the selection to be one of the most extensive and high quality i have ever seen. having travelled overseas every year for the past 17 years in about 30 countries i have stayed in some good hotels but the hotel nikko saigon would have to rate as one of if not the highest standard i have stayed. the location was convenient to both district 1 and 5 as well as being easy to obtain taxi services to other key areas. we paid around aud155 per night and feel that this was very good value. the club rooms include afternoon tea betwen 2-4pm followed by beer, wine and spirits between 5-8pm (ask for spirits or the menu - staff are happy to oblige). the staff could not have been more helpful and secured us tickets for the train to mui ne` although the online tickets were all booked out. our stay at this hotel was genuinely very pleasant and we would have no hesitation in staying at the hotel nikko saigon in the future even if we couldn't book an executive room.

Reviewed January 27, 2013

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10.0
Exceptional
Lucy from Australia
Couple
Deluxe King
Stayed 1 night in October 2012

Brilliant new hotel in Saigon”

rooms, beds, gorgeous bathrooms, service, location, cleanliness

Hotel Nikko was a perfect place for us to begin our Vietnam adventure, we thought the staff were absolutely lovely and helpful and the room was great. We were on the 28th floor and looked over saigon which was breathtaking! The beds were very comfortable and it was extremely clean. We were aware that it is one of the newest hotels in Ho Chi Minh City and I would recommend it to anyone, we were very impressed. The breakfast buffet was outstanding as well, the whole Nikko experience was brilliant value for money. We would go back to Hotel Nikko in a second, and I will absolutely choose it as my hotel next time I go to HCMC.

Reviewed October 14, 2012

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9.7
Exceptional
NGUYEN from Australia
Family with teens
Deluxe King
Stayed 2 nights in December 2012

Lovely, clean and comfortable hotel”

Hotel design, Facilities

nikko hotel in ho chi minh city was worth every penny! the hotel staff were polite, and overall service was excellent. an additional perk was the nightly turn down with complimentary chocolates. the rooms were extremely clean and comfortable and designed to create a very relaxing atmosphere. the only downside to nikko hotel is the location. although nikko hotel is in district 1, it is not in the heart of the city. however in saying that, i was a $5 taxi ride from most attractions.

Reviewed January 30, 2013

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9.6
Exceptional
Thanh from United States
Solo traveler
Deluxe King
Stayed 3 nights in May 2018

Great facilty...location?”

First time staying at Hotel Nikko Saigon and would definitely come back. The staff was friendly and courteous, but this is common in Ho Chi Minh at 4-5 stars hotels. I stayed at none smoking floor, but first night next door neighbor was smoking and left the door opened and I can smell the smoke as if it was in my room. I notified the front desk and was told this guess only speaks Chinese and didn't understand the no smoking rule. I believe this guess do know, but pretend not. The hotel should have a Chinese speaking staff and this will eliminate guess using this excuse of not understanding English or Vietnamese. Other than that the facility was excellent and I wish the hotel was more central to the city. Overall I had a great stay there and the food was awesome.

Reviewed May 23, 2018

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9.7
Exceptional
Roderick from Australia
Couple
Deluxe King
Stayed 4 nights in March 2015

Attention to detail makes the difference”

friendly, courteous staff; decor and ambience; the small touches

Our first time at Hotel Nikko and we have already recommended the hotel to others. The lovely hotel design combined with subdued elegant pastel shades (which is also reflected in staff uniforms) provide a peaceful ambience and an oasis in busy Ho Chi Minh City. The small touches make the difference: the extensive range of bathroom accessories; the warm toilet seat; the care and attention from the spa staff; the toothpick design; the comprehensive breakfast buffet...along with many more other features. While the location is away from the mainstream tourist areas, it's only 10 minutes in a cab (about $4) - however we really enjoyed wandering the streets close to the Nikko for a more authentic experience. One suggestion...we found the air-conditioning in the main hotel areas to be a bit cool...a notch or 2 up would have suited us better. But perhaps this suits the 'suits' and we did put on a jacket to compensate.

Reviewed March 07, 2015

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9.3
Exceptional
Karen from United States
Couple
Club Floor -Club Deluxe King
Stayed 3 nights in August 2012

Fantastic Oasis in a Busy City”

Modern, Clean, Friendly, Stellar Service

I just can't say enough good things about The Hotel Nikko in Ho Chi Minh City. We stayed here a total of 7 nights - at the start and the end of our trip. Rooms are luxuriously decorated, the buffet breakfast is fantastic and the pool is awesome. We had dinner at the Japanese Restaurant one night and the food was amazing. The hotel is not in the center of District 1 but there is a shuttle and a cab was 3-4 dollars each way so it was not a big deal.

Reviewed September 04, 2012

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10.0
Exceptional
Rahmah from Singapore
Family with teens
Deluxe Twin
Stayed 3 nights in November 2015

A pleasant and fantastic stays with famaliesw”

A very warmth welcome very friendly n caring staffs shown much politeness and helpfull at all times indeed

We are much satisfied with our stays in Hotel Nikko Saigon. Hotel Staffs friendly and polite and their assistance was great we are very glad especially with the present of wheelchair they are anytime great in helping Will come back to Ho Chi Minh City and will surely stays n recommended frens and relatives to stay at the Hotel Nikko Saigon

Reviewed November 11, 2015

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10.0
Exceptional
Ashley from Singapore
Couple
Premium King
Stayed 4 nights in August 2018

Choice of hotel was the best decision of our trip”

Having been to Ho Chi Minh several times, hotel Nikko was one that clearly stood out. The hotel is clean, luxurious and was just simply perfect. We had no issues at all during our stay and was impressed with the tune down service that the hotel offers. The room was exceptional and looked exactly like how the photos showed. If the other hotels near Bitexco Tower is considered 5 star, I would give Hotel Nikko 7 stars. Without a doubt, my choice of hotel stay in Ho Chi Minh for any future trips!

Reviewed August 12, 2018

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Dear Ashley, Thank you very much for your generous compliments expressing how fantastic your stay at Hotel Nikko Saigon. We love having you as our valued guest with the decent accommodation and high-class service. We have shared your comments to all of our team members and felt grateful for your motivating words. It will be our pleasure to welcome you again. Sincerely, For and on behalf of the Management Executive Office Hotel Nikko Saigon.

Responded August 14, 2018
Hotel Nikko Saigon
9.7
Exceptional
Kim from United Kingdom
Couple
Deluxe Premium
Stayed 4 nights in February 2015

Perfect for our short break”

Can't limit it to three. Loved everything about this hotel!

We enjoyed every minute of our 4 night stay at Hotel Nikko. The staff were very welcoming when we arrived and we loved our spacious room with its integral bathroom as soon as we saw it. The bed was extremely comfortable, loved the stand-alone bathtub and the shower was powerful and refreshing. We only ate breakfast at the hotel as we were out all day, but the choice and quality of the breakfast buffet was very impressive. All of the staff were extremely helpful, from the porters who warned us about the dodgy taxi drivers, to the cleaning staff who came in and cleaned the room as thoroughly in the evening as they usually did in the mornings. - even changing the bedsheets again although we had only sat on them! Everything about the Hotel Nikko was impressive and it was just a short taxi ride of about 10 mins to get to the main sights of Ho Chi Minh. We would highly recommend this hotel and if we return to HCM would definitely stay here again.

Reviewed February 12, 2015

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9.0
Exceptional
NGUYEN from Australia
Family with teens
Deluxe King
Stayed 2 nights in December 2012

Lovely hotel”

Rooms

nikko hotel, located in the japanese district in ho chi minh city was definitely a positive surprise! the facilities of the hotel are excellent and the rooms are very comfortable - especially the pillows! the city view from the hotel room was also great. just make sure to confirm whether or not the hotel voucher has breakfast included or not. the person who checked our family in told us we did not have breakfast included when we paid for it!

Reviewed January 30, 2013

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9.7
Exceptional
Sonia from Malaysia
Couple
Club Floor -Club Deluxe King
Stayed 3 nights in August 2013

The Club Lounge is amazing!”

The Club Lounge, the concern and hospitality of the staff and the decor

This was one of the best hotels which I've stayed in. The staff was pleasant and polite. When we arrived, the bellmen asked how much we paid for our taxi to ensure we hadn't overpaid on the taxi fare. They also spoke English very well. We stayed in one of the Club Lounge rooms. The room wasn't as big as we had thought but this is because the pictures provided by Hotel Nikko weren't very clear. Nonetheless, it was still spacious and the bed was very comfortable. The Club Lounge was certainly one of the highlights of our stay. Check-in and check-out were very easy and quiet. They had afternoon snacks and happy hour serving complimentary alcohol and light snacks. At the top floor, the Club Lounge afforded amazing views of Ho Chi Minh. Staff were also very accommodating and friendly. Whilst the location is not as close as some other hotels to the tourist attractions, the hotel offers a complimentary shuttle bus. They also have taxis who are waiting by the hotel so transport isn't an issue. It was a fantastic hotel and we will certainly be returning!

Reviewed August 14, 2013

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10.0
Exceptional
LIM from Malaysia
Couple
Deluxe King
Stayed 2 nights in May 2017

Clean, Location, Value, Facility ALL”

We have 3 days 2 night here. Eventhough hotel didnt have pick up and drop off service from airport, but we used uber around 91k VND which is quite cheap. They offer a schduled time table shuttle bus from hotel to some main attraction at city area, but too bad no pick up service back to hote. Staff are all welcome us and they speak english well. We booked delux king bed room, which reallly worth it and is a 5 star hotel for us. Clean nice Ho Chi Minh city view & swimming pool view. We have tired the famous dinner seafood buffet with unlimited rock lobster with 1.2k+ VND, excpet for their provided red & white wine and dessert, all other food are excellent. worth a try. Tried their facility like gym and swimming pool too, clean and neat! We request 1 hour more late check out but unfortunately they are busy not allowed. But they keep our luggage and allow us to rest at the swimming pool area and we can even take a bath there.

Reviewed May 11, 2017

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9.3
Exceptional
Cecille from United Kingdom
Family with teens
Deluxe Twin
Stayed 3 nights in May 2013

FANTASTIC!”

Luxurious hotel, great service, delicious food

Great new "swanky" hotel in Saigon. it is modern, clean and interior colours were earth-tones so it was relaxing. Stayed here three nights out of five nights in Ho Chi Minh - we should have stayed all five! it is not located in the heart of district 1, but they do provide shuttle buses/vans to the city and back. Breakfast is great daily, but would appreciate more variety/changes in dishes served daily. would definitely stay here again

Reviewed May 19, 2013

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