Comfortable stay that feels like home!”

We love the Nikko Saigon. Our room was big and the bed was very comfortable. The level of service at the Nikko was impeccable! Almost all the staff we met had a can-do attitude and were positive and happy in their approach. While we wished the location of the hotel was closer to the main shopping and restaurant area of District 1, the level of service more than made up for it. We took the hotel shuttle to do our shopping and sight-seeing during the day. The shuttle ran from 11am to 8pm and stopped at Ben Thanh Market, City Opera House, Notre Dame Cathedral and Reunification Palace. Breakfast at the hotel was also a delight. There were options for western, Japanese and local food. We loved the Japanese food station with all the healthy choices. We will go back to the Nikko Saigon again! Thank you for making our first visit to Ho Chi Minh City so memorable.

Excellent Vietnamese Hospitality!”

My husband and I stayed at this property for 5 nights for his birthday . I would like to admit that by far this has been my best hospitality experience. I love to travel and have been to some luxury five star chains but hotel nikko experience is unparallel. We stayed at the 23 floor in the king club room . The room is spacious and the decor is modern and chic. They provide a turndown service and the housekeeping staff is well trained to add small touches when they clean the room( for example keeping shoes in one line) , it feels home when you come back to room after sightseeing. The breakfast is ellaborate and what is more interesting is that they change few dishes ( including the local ones) on a frequent basis so if you stay like us for more than a night, it will be a sigh of relief for your taste buds to try something new. Staff are well trained and willing to assist. Our best experience was with nikko club lounge( situated on 23 floor) where the views over the city are spectacular and the staff is extremely courteous and efficient including all the trainees who made us feel very special. I would recommend to book a room that has a lounge access , every extra dime you will pay is totally worth it. The staff in the nikko club lounge are so well trained and know how to deliver the first class standard of service. They also helped me arranging a cake for my husband and help me arrange a surprise for him. The hotel is truly a gem in district 1 of ho chi minh! It is slightly away from the touristic madness of city but if you fancy something wild the backpacker's street ( bui vien) is walking distance from the hotel. The other landmarks( cathedral, post office etc) are also not too far and you can order a grab for quite cheap rate. Thank you once again hotel Nikko team especially the nikko club lounge staff for the outstanding service! Keep up the good work.

Comfortable hotel with stylish rooms”

What impressed me most about the Nikko Hotel Saigon was the five-star service that the staff provided while I was there. There was attention to the little details that helped to make my first trip to Ho Chi Minh City hassle free. For example, the bellhops would tell taxi drivers where we wanted to go, and and would explain to them how to get there if the drivers didn't know. What's more impressive is that they also made sure that their guests were not over-charged by greedy taxi drivers. I saw a bellhop telling a taxi driver off after he tried to make a tourist pay more than what was displayed on the meter. The hotel also made sure that only taxis from a respectable company were allowed to pick up guests there. Other than the great service, the hotel was comfortable and clean, and the room was also spacious. It was also a short cab ride away from most of the tourist attractions in District 1, like the war memorial museum and the reunification palace. There was also a shuttle bus to take guests to some destinations. The only slight drawback was the rather limited timings of the shuttle service, it would leave from the hotel about once every 2 hours to each destination.

One night stop over before heading home”

My partner and I stayed in Ho Chi Minh city for a night before returning home. This hotel is located in District 3/5 which I found was a great convenience as there was a shopping centre located next door and abundant restaurants nearby. I have been to Ho Chi Minh on several occasions and stayed at other 5 star hotels, however I was most impressed with Nikko for their professional, friendly staff and the room in which stayed was just lovely. On check in, we were upgraded to Club executive room due to high occupancy so that was a nice surprise. The bed was comfortable (softer than most hotel beds you'll find in Vietnam. We'd spent 8 nights in Nha Trang at the Sheraton before arriving in Ho Chi Minh and for the sake of comparison, the Nikko is comparable to that. Lovely hotel - I will stay here the next time I am in Ho Chi Minh.

Awesome Stay”

Money well spent! Even though the price is higher than many of the hotels in Ho Chi Minh, I’m glad we chose Hotel Nikko Saigon. The room was huge & we love it to bits. Despite the location being a little far off from District 1, I’m glad we stayed in a less crowded area. The hotel provide shuttle bus but we took Grab all the time as it’s really cheap. From our room, we have a view of the city as well as the pool downstairs. The hotel also provided delicious chocolates after turning down the room. Upon my request, they also arrange a birthday cake for my partner. Definitely will stay here again if I were to visit again.

Fantastic hotel”

We stayed at the Hotel Nikko Saigon on our first trip to Ho Chi Minh City, and would strongly recommend this hotel to anyone visiting the city. The hotel is spotlessly clean, and the staff are very very pleasant and most helpful. One small point worth suggesting to the hotel would be to advise everyone at check-in that Vinasun taxis are by far the safest taxis to use in the city. I say this after an incident with what the locals refer to as a "black taxi" on our first night, where things got a bit heated and vocal, but we managed to get out of the 'locked' taxi after being ripped off slightly. This incident could have been a lot worse, and might have left some more vulnerable travellers more intimidated and nervous. Back to this wonderful hotel now. The breakfast undoubtedly offers the most impressive selection I have ever witnessed throughout my extensive travels, and would urge anyone visiting this hotel to take the breakfast option, and take plenty of time to enjoy. One final and very worthwhile note must go towards the Concierge Team. We found them to be more than helpful, and they provided us with endless amounts of information, not to forget about them booking our excursions, and arranging our return taxis to our next resort. A massive thank you again to Phong and the rest of the team.

"Beautiful Hotel & Best Service Ever!"”

the hotel itself is absolutely beautiful. one of the best hotels i've ever stayed in. rooms are fantastic and very well fitted out. all the little things are provided, hand towels, razer + shaving cream, cotton buds, etc.... doesnt sound like much but you'd be surprised how many 5 star hotels i've been to that are missing little things here and there. rooms are big and spacious. very clean and excellent value. our package also included access to the executive club on level 23 which provided snacks and unlimited drinks (alcohol included!) breakfast provided was a very big selection and was different every day. seemed to cater for the majority of people. very happy with meals. service is outstanding from moment we stepped out of taxi till the day we left. staff are very courteous and customer service is top notch. unfortunately for me i had my bag snatched on the streets but the hotel did everything they could to assist so i'm truly grateful for all their help! all in all i would definitely recommend this hotel to anyone in ho chi minh looking for a luxurious place to stay. we could have just just stayed at hotel and not stepped out. they provided everything! oh, and spa services are open till late and definitely one of the most relaxing massages i've ever had. one minor set back is although the hotel is in district 1 it is a couple of minutes away from all the main malls, cho ben thanh etc. for us it wasn't a big deal as they have taxis out front all the time. we never had to wait for a taxi and it only cost 50000dong (less than $2.50aud!) to get to the main part of district 1. ironically though after all those trips out by taxi my partner ended up buying the majority of her shoopping items from the mall next door. oh, and forgot to mention, if you haven't picked it up already theres a massive mall next door to the hotel which should provide all your basic essentials plus it has a few levels of excellent shopping + currency exchange + atm!

Exceptional hotel for recreation or business”

i can commend the hotel nikko saigon as a quality hotel with very high standards of room comfort, food and service. we stayed in a club room on the 28th floor. the suite that we booked was exceptional with a seperate lounge and bedroom. the bathroom was enormous and luxuriously appointed. the hotel is 5 star all the way including the service. while we stayed in an executive room and were entitled to use the executive lounge, we did venture downstairs to the main dining room for breakfast on more than one occasion and found the selection to be one of the most extensive and high quality i have ever seen. having travelled overseas every year for the past 17 years in about 30 countries i have stayed in some good hotels but the hotel nikko saigon would have to rate as one of if not the highest standard i have stayed. the location was convenient to both district 1 and 5 as well as being easy to obtain taxi services to other key areas. we paid around aud155 per night and feel that this was very good value. the club rooms include afternoon tea betwen 2-4pm followed by beer, wine and spirits between 5-8pm (ask for spirits or the menu - staff are happy to oblige). the staff could not have been more helpful and secured us tickets for the train to mui ne` although the online tickets were all booked out. our stay at this hotel was genuinely very pleasant and we would have no hesitation in staying at the hotel nikko saigon in the future even if we couldn't book an executive room.

Brilliant new hotel in Saigon”

Hotel Nikko was a perfect place for us to begin our Vietnam adventure, we thought the staff were absolutely lovely and helpful and the room was great. We were on the 28th floor and looked over saigon which was breathtaking! The beds were very comfortable and it was extremely clean. We were aware that it is one of the newest hotels in Ho Chi Minh City and I would recommend it to anyone, we were very impressed. The breakfast buffet was outstanding as well, the whole Nikko experience was brilliant value for money. We would go back to Hotel Nikko in a second, and I will absolutely choose it as my hotel next time I go to HCMC.

Lovely, clean and comfortable hotel”

nikko hotel in ho chi minh city was worth every penny! the hotel staff were polite, and overall service was excellent. an additional perk was the nightly turn down with complimentary chocolates. the rooms were extremely clean and comfortable and designed to create a very relaxing atmosphere. the only downside to nikko hotel is the location. although nikko hotel is in district 1, it is not in the heart of the city. however in saying that, i was a $5 taxi ride from most attractions.

Great facilty...location?”

First time staying at Hotel Nikko Saigon and would definitely come back. The staff was friendly and courteous, but this is common in Ho Chi Minh at 4-5 stars hotels. I stayed at none smoking floor, but first night next door neighbor was smoking and left the door opened and I can smell the smoke as if it was in my room. I notified the front desk and was told this guess only speaks Chinese and didn't understand the no smoking rule. I believe this guess do know, but pretend not. The hotel should have a Chinese speaking staff and this will eliminate guess using this excuse of not understanding English or Vietnamese. Other than that the facility was excellent and I wish the hotel was more central to the city. Overall I had a great stay there and the food was awesome.

Attention to detail makes the difference”

Our first time at Hotel Nikko and we have already recommended the hotel to others. The lovely hotel design combined with subdued elegant pastel shades (which is also reflected in staff uniforms) provide a peaceful ambience and an oasis in busy Ho Chi Minh City. The small touches make the difference: the extensive range of bathroom accessories; the warm toilet seat; the care and attention from the spa staff; the toothpick design; the comprehensive breakfast buffet...along with many more other features. While the location is away from the mainstream tourist areas, it's only 10 minutes in a cab (about $4) - however we really enjoyed wandering the streets close to the Nikko for a more authentic experience. One suggestion...we found the air-conditioning in the main hotel areas to be a bit cool...a notch or 2 up would have suited us better. But perhaps this suits the 'suits' and we did put on a jacket to compensate.

Fantastic Oasis in a Busy City”

I just can't say enough good things about The Hotel Nikko in Ho Chi Minh City. We stayed here a total of 7 nights - at the start and the end of our trip. Rooms are luxuriously decorated, the buffet breakfast is fantastic and the pool is awesome. We had dinner at the Japanese Restaurant one night and the food was amazing. The hotel is not in the center of District 1 but there is a shuttle and a cab was 3-4 dollars each way so it was not a big deal.

A pleasant and fantastic stays with famaliesw”

We are much satisfied with our stays in Hotel Nikko Saigon. Hotel Staffs friendly and polite and their assistance was great we are very glad especially with the present of wheelchair they are anytime great in helping Will come back to Ho Chi Minh City and will surely stays n recommended frens and relatives to stay at the Hotel Nikko Saigon

Choice of hotel was the best decision of our trip”

Having been to Ho Chi Minh several times, hotel Nikko was one that clearly stood out. The hotel is clean, luxurious and was just simply perfect. We had no issues at all during our stay and was impressed with the tune down service that the hotel offers. The room was exceptional and looked exactly like how the photos showed. If the other hotels near Bitexco Tower is considered 5 star, I would give Hotel Nikko 7 stars. Without a doubt, my choice of hotel stay in Ho Chi Minh for any future trips!

Perfect for our short break”

We enjoyed every minute of our 4 night stay at Hotel Nikko. The staff were very welcoming when we arrived and we loved our spacious room with its integral bathroom as soon as we saw it. The bed was extremely comfortable, loved the stand-alone bathtub and the shower was powerful and refreshing. We only ate breakfast at the hotel as we were out all day, but the choice and quality of the breakfast buffet was very impressive. All of the staff were extremely helpful, from the porters who warned us about the dodgy taxi drivers, to the cleaning staff who came in and cleaned the room as thoroughly in the evening as they usually did in the mornings. - even changing the bedsheets again although we had only sat on them! Everything about the Hotel Nikko was impressive and it was just a short taxi ride of about 10 mins to get to the main sights of Ho Chi Minh. We would highly recommend this hotel and if we return to HCM would definitely stay here again.

Lovely hotel”

nikko hotel, located in the japanese district in ho chi minh city was definitely a positive surprise! the facilities of the hotel are excellent and the rooms are very comfortable - especially the pillows! the city view from the hotel room was also great. just make sure to confirm whether or not the hotel voucher has breakfast included or not. the person who checked our family in told us we did not have breakfast included when we paid for it!

The Club Lounge is amazing!”

This was one of the best hotels which I've stayed in. The staff was pleasant and polite. When we arrived, the bellmen asked how much we paid for our taxi to ensure we hadn't overpaid on the taxi fare. They also spoke English very well. We stayed in one of the Club Lounge rooms. The room wasn't as big as we had thought but this is because the pictures provided by Hotel Nikko weren't very clear. Nonetheless, it was still spacious and the bed was very comfortable. The Club Lounge was certainly one of the highlights of our stay. Check-in and check-out were very easy and quiet. They had afternoon snacks and happy hour serving complimentary alcohol and light snacks. At the top floor, the Club Lounge afforded amazing views of Ho Chi Minh. Staff were also very accommodating and friendly. Whilst the location is not as close as some other hotels to the tourist attractions, the hotel offers a complimentary shuttle bus. They also have taxis who are waiting by the hotel so transport isn't an issue. It was a fantastic hotel and we will certainly be returning!

Clean, Location, Value, Facility ALL”

We have 3 days 2 night here. Eventhough hotel didnt have pick up and drop off service from airport, but we used uber around 91k VND which is quite cheap. They offer a schduled time table shuttle bus from hotel to some main attraction at city area, but too bad no pick up service back to hote. Staff are all welcome us and they speak english well. We booked delux king bed room, which reallly worth it and is a 5 star hotel for us. Clean nice Ho Chi Minh city view & swimming pool view. We have tired the famous dinner seafood buffet with unlimited rock lobster with 1.2k+ VND, excpet for their provided red & white wine and dessert, all other food are excellent. worth a try. Tried their facility like gym and swimming pool too, clean and neat! We request 1 hour more late check out but unfortunately they are busy not allowed. But they keep our luggage and allow us to rest at the swimming pool area and we can even take a bath there.

FANTASTIC!”

Great new "swanky" hotel in Saigon. it is modern, clean and interior colours were earth-tones so it was relaxing. Stayed here three nights out of five nights in Ho Chi Minh - we should have stayed all five! it is not located in the heart of district 1, but they do provide shuttle buses/vans to the city and back. Breakfast is great daily, but would appreciate more variety/changes in dishes served daily. would definitely stay here again