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Hotel Nikko Hai Phong
Hotel Nikko Hai Phong
Hotel Nikko Hai Phong
Hotel Nikko Hai Phong
Hotel Nikko Hai Phong
Hotel Nikko Hai Phong
Hotel Nikko Hai Phong

Removed from saved list

8.9

Excellent

353 reviews

353 reviews

Housekeeping5
Swimming Pool1
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Hospital 300 m
sân bóng chuyền 510 m
Tiệm Thuốc Hải Phòng 530 m
Phòng Khám Bệnh 790 m
Viên Y Học Biển Hải Quân 940 m
Sân Bóng Nhân Tạo Hàng Hải 1.0 km
Cau Rao Bus Station 1.0 km
Navy Museum 1.0 km
Hồ Cây Na 1.1 km
Phòng Khám Đa Khoa 1.1 km
Newly built in 2020

Hotel Nikko Hai Phong

No.1 Road 1- Waterfront City, Vinh Niem Ward, Le Chan District, Rao Bridge, Haiphong, Vietnam, 180000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Rao Bridge part of Haiphong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cat Bi International Airport. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Newly built

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Exercise area

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

12 travelers have booked today.

Value for money8.8
Distance to city center4.5km
Location rating8.5
Nearest airportCat Bi International Airport (HPH)
Distance to airport3.6 km

Rooms available at Hotel Nikko Hai Phong

Suite Twin Room
...
  • Room size: 69 m²/743 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite King Room
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Corner King Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Corner Club Twin Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club King Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier King Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Corner Twin Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Nikko Hai Phong?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Nikko Hai Phong?

Hotel Nikko Hai Phong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Nikko Hai Phong has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Haiphong with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Nikko Hai Phong?

Start your mornings right, with the à la carte and buffet breakfast options offered at Hotel Nikko Hai Phong. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 428000 VND for adults and 214000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Nikko Hai Phong?

Hotel Nikko Hai Phong features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Hotel Nikko Hai Phong?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hotel Nikko Hai Phong. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Hotel Nikko Hai Phong?

On-site venues and convenient event services make Hotel Nikko Hai Phong an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Nikko Hai Phong?

Hotel Nikko Hai Phong does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Nikko Hai Phong?

The closest train, metro, or bus station to Hotel Nikko Hai Phong is Cau Rao Bus Station, 1.0 km away.

What restaurants are nearby Hotel Nikko Hai Phong?

Restaurants including Universal Cafe are popular in Hotel Nikko Hai Phong’s neighborhood which is known as Rao Bridge.

What are popular attractions near Hotel Nikko Hai Phong?

Hotel Nikko Hai Phong’s location in the Rao Bridge neighborhood makes it close to famous attractions including Navy Museum.

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See map

Explore the neighborhood

What people love about Hotel Nikko Hai Phong

  • 10

    Exceptional
    Staff 

    "The loveliest staff and receptionist I’ve ever met in my entire life up to now!!!!!!"

    Nguyen

    |

    July 18, 2022

  • 9.2

    Exceptional
    Spaciousness

    "The room is massive and laid out perfectly."

    Vu

    |

    June 28, 2022

  • 10

    Exceptional
    Bathroom

    "Facility is good for Japanese especially toilet and bath tub."

    MASAFUMI

    |

    May 29, 2022

Property ranking|Compared to 206 Haiphong properties
See all rankings
Cleanliness score
9.3/10
Service score
9.2/10
Value for money score
8.8/10
Location score
8.5/10
Better than
94
%
of Haiphong properties
Better than
93
%
of Haiphong properties
Better than
90
%
of Haiphong properties
Better than
88
%
of Haiphong properties
Overall rating:

8.9

Excellent
353 reviews
Cleanliness
9.3
Facilities
9.1
Location
8.5
Read all reviews >
What travelers say they love:
Nice hotel, excellent staff.
Quyet from Vietnam
Family with young children
More about Hotel Nikko Hai Phong

More about Hotel Nikko Hai Phong

Hotel Nikko Hai Phong

There is never a shortage of things to do in Haiphong. Staying at Hotel Nikko Hai Phong, located just minutes away from the city center, means you will not miss any of Haiphong amazing sights.
The range of services provided by Hotel Nikko Hai Phong ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Haiphong.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel Nikko Hai Phong are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel Nikko Hai Phong promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Reasons to stay here

Past guests rate facilities here higher than 94% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 93% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 92% of the city's accommodation.

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Amenities and facilities
Exceptional
Facilities

9.1

Languages spoken

  • English
  • Japanese
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Public bath
  • Spa
  • Swimming pool [outdoor]

Cleanliness and safety

  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hair dryer
  • Internet access – LAN
  • Iron and ironing board
  • LAN Internet in room [free]
  • Laptop workspace
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Phone in bathroom
  • Private bathroom
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke alarm
  • Sofa
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free
Restaurants on site

HISHOU

  • Cuisine: Japanese

All Day Dining (La Brasserie)

  • Cuisine: American, Japanese, Vietnamese
  • Menu: Buffet, A-la-carte
Location
No.1 Road 1- Waterfront City, Vinh Niem Ward, Le Chan District, Rao Bridge, Haiphong, Vietnam, 180000
Excellent
Location

8.5

Public transportation

  • Cau Rao Bus Station
    1.0 km
  • Hai Phong Railway Station
    3.5 km

Airports

  • Cat Bi International Airport (HPH)
    3.6 km

Hospital or clinic

  • Hospital
    300 m

Convenience store

  • Vinmart
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Smoking is only allowed in designated areas. In case of smoking in the guest rooms detected, a penalty fee of VND 4,800,000 will be charged directly to the guest bill.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Distance from city center4.5km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)428000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 250
  • Year property opened2020

Parking

  • Daily parking fee0 VND
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Hotel Nikko Hai Phong from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities9.1
Location8.5
Service9.2
Value for money8.8
High score for Haiphong
Rating
9+ Exceptional (48)
8-9 Excellent (8)
7-8 Very Good (7)
6-7 Good (3)
<6 Below Expectation (12)
Time of the year
Mar - May (34)
Jun - Aug (22)
Sep - Nov (4)
Dec - Feb (18)
All guests (235)
All room types
All languages

Show reviews that mention 

Showing 78 verified guest comments
1234
8.4
Excellent
Khuong from Vietnam
Couple
Deluxe King Room
Stayed 1 night in July 2022

Excellent”

Room was a bit small but clean, neat, well organized. Great view. Bed was comfy. The room service food was not good, compared to the price. Some staff were not that well mannered for a label of 5-star service.

Reviewed August 05, 2022

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10.0
Exceptional
Hang from Vietnam
Couple
Deluxe King Room
Stayed 1 night in October 2021

Exceptional”

Good

Reviewed August 03, 2022

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10.0
Exceptional
Nguyen from Vietnam
Couple
Deluxe King Room
Stayed 2 nights in July 2022

❤️”

The loveliest staff and receptionist I’ve ever met in my entire life up to now!!!!!!

Reviewed July 18, 2022

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9.6
Exceptional
Lâm from Vietnam
Business traveler
Deluxe King Room
Stayed 2 nights in June 2022

Great! ”

Will be back latter

Reviewed July 15, 2022

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9.2
Exceptional
Vu from New Zealand
Solo traveler
Deluxe King Room
Stayed 1 night in June 2022

Best room ever!”

The room is massive and laid out perfectly. State of the art washroom and great lighting. Great bed. And sound sleep

Reviewed June 28, 2022

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6.8
Good
Viet from Vietnam
Family with young children
Deluxe King Room
Stayed 1 night in June 2022

Facilities are good but service is not 5-star”

No welcome drink, quite slow in arranging room for check-in even when it's after 2PM. Breakfast was not so good as compared to other 5-star hotels, quite limited number of dishes to serve.

Reviewed June 28, 2022

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9.6
Exceptional
Ngoc from Vietnam
Couple
Deluxe King Room
Stayed 1 night in June 2022

Exceptional”

Nice hotel but a little far from center.

Reviewed June 27, 2022

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10.0
Exceptional
Shih-yi from North Macedonia
Solo traveler
Deluxe King Room
Stayed 1 night in June 2022

In HP city best one”

Good

Reviewed June 26, 2022

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4.0
Sze from Hong Kong SAR, China
Business traveler
Deluxe King Room
Stayed 1 night in June 2022

the staff not training well”

two issue this time, 1) Japanese restaurant, Paid at the font desk, and not let my friend know, and all done, but the staff come and ask my phone # again, make me and all my friend very awkward!. 2)beakfast, my room not include it, and I told them I will pay. however, when I finish, they are not prepared the bill, and I told them I will check out 15 mins later, I go to the room first, but the staff come to my room and ring my bed many times when I in bathroom, make me very angry! they need to train the staff well before go to work!

Reviewed June 05, 2022

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8.4
Excellent
HWANG from Vietnam
Solo traveler
Deluxe King Room
Stayed 1 night in April 2022

Good”

Good

Reviewed June 03, 2022

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10.0
Exceptional
MASAFUMI from Japan
Business traveler
Deluxe Hollywood Twin Room
Stayed 1 night in May 2022

New and spacious. Value for money”

Booked naked room with special price of Agoda. I did not expect to stay at Nikko Hotel at such special price. Facility is good for Japanese especially toilet and bath tub.

Reviewed May 29, 2022

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5.2
Jacques from Malaysia
Business traveler
Deluxe King Room
Stayed 1 night in May 2022

Above average”

After a long day you want to be able to relax. rooms are nice, but service stinks. I went down at 7.30 to have dinner in the 'all-day-dining' restaurant. 'Sorry, we closed at 6 today, but you can go to the Fine Dining Japanese restaurant on the first floor, or you can order room service.' I am NOT interested in Japanese Fine Dining, and if I wanted room service I wouldn't have bothered to come down! So in the end no choice but to order room service. 'I would like the seafood soup.' 'Sorry, we don't have seafood soup.' 'But it is the room service menu in the directory!' 'No, we don't have seafood soup in the RS menu anymore, but we have seafood pizza.' 'If I wanted pizza I would order pizza, but I want to order SOUP!' So frankly speaking Nikko Haiphong was a letdown. Wrong choice. Won't make that mistake again.

Reviewed May 25, 2022

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Dear Mr. Jacques Corstjens, We are mostly grateful that you took the time to share your feedback about the stay with us. Please kindly allow us to express our sincerest apologies that our Food & Beverage Service did not meet your expectation. In addition, we would like to assure you that we take your feedback and concerns on this issue with utmost urgency by reporting it to Hotel Management & taking corrective measures to avoid any reoccurrence in the future. Again, thank you for choosing your stay at Hotel Nikko Hai Phong! We hope that on your next visit, we will be able to restore your faith in our property. Warmest regards, Pham Thuy (ms) Reservation Manager Hotel Nikko Hai Phong

Responded May 27, 2022
Hotel Nikko Hai Phong
10.0
Exceptional
Nguyen from Vietnam
Family with young children
Deluxe King Room
Stayed 1 night in May 2022

good place”

nice Hotel.

Reviewed May 18, 2022

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9.2
Exceptional
Anh from Cambodia
Solo traveler
Deluxe King Room
Stayed 1 night in April 2022

to many hookers in hotel”

there was to many hookers in the hotel.

Reviewed May 11, 2022

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7.2
Very good
kim from Vietnam
Family with young children
Deluxe King Room
Stayed 1 night in May 2022

Recommendable staying.”

1. Waiting rounge acceptable till check-in delay 2. Menu Breakfast, not much choose for VN local person ( soup for noodle is not good enough ) 3. Bath room, none slip tile is great for small baby 4. Sliding - Hanger door type is not convenient with children 5. Bed side table, open the electrical cable ( not full adjusted ) 6. Lobby, Toilet, there are auto-lighting system, but, no lighting even nobody inside then miss understanding it is available or not 7. Entering into main gate is very narrow, and so own driving car? carparking is outdoor and if need to way out? but only 1 way could be. 8. Sleeping - Bed mattress and blanket, very convenient, take good sleep.

Reviewed May 03, 2022

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9.6
Exceptional
Quyet from Vietnam
Family with young children
Deluxe Hollywood Twin Room
Stayed 2 nights in April 2022

Clean room with a lot of fun”

Nice hotel, excellent staff. Can be flexible early check in at 1pm. Hotel provide iron, kettle, ice box…nice arrangement Drawback room is not very spacious. Google maps around hotel is not very updated then take us longer time to drive. Better ask security for road than relying solely on maps.

Reviewed May 01, 2022

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9.2
Exceptional
Shih-yi from North Macedonia
Solo traveler
Deluxe King Room
Stayed 1 night in March 2022

Nice hotel”

Good

Reviewed April 28, 2022

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9.6
Exceptional
Mai from Australia
Business traveler
Deluxe Hollywood Twin Room
Stayed 6 nights in April 2022

Great value for money ”

Great facilities, friendly and helpful staffs. Highly recommend!!! :)

Reviewed April 20, 2022

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9.6
Exceptional
VU from Vietnam
Group
Deluxe King Room
Stayed 1 night in April 2022

Clean facilities - 4,5/5”

A bit far away from the central of the city but it’s clean and modern

Reviewed April 15, 2022

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8.4
Excellent
Achara from Vietnam
Family with young children
Deluxe Hollywood Twin Room
Stayed 1 night in April 2022

Ok”

The pool is little bit dirty. No welcome drink serve. Room is ok nice bath and bed. Breakfast is good. Far away from city but near airport.

Reviewed April 12, 2022

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1234
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