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Hotel Neo+ Penang by ASTON
Hotel Neo+ Penang by ASTON
Hotel Neo+ Penang by ASTON
Hotel Neo+ Penang by ASTON
Hotel Neo+ Penang by ASTON
Hotel Neo+ Penang by ASTON
Hotel Neo+ Penang by ASTON

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7.9

Very good

9,415 reviews

9,415 reviews

Housekeeping454
View99
Breakfast87
See map

8.4

Excellent

Location rating score

Excellent location - 160 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
The Swagger Salon

30 m

Hin Bus Depot

40 m

Gama Supermarket & Department store

160 m

George Town

210 m

M Mall

270 m

Popular landmarks
Armenian Street

960 m

Khoo Kongsi

1.0 km

Cheong Fatt Tze - The Blue Mansion

1.2 km

Chew's Jetty

1.3 km

Pinang Peranakan Mansion

1.5 km

Closest landmarks
Penang Tourist Guide Association

280 m

Penang Nagarathar Sivan Temple

310 m

Penang House of Music

320 m

Church of Our Lady Sorrows

340 m

Komtar Complex

350 m

Hotel Neo+ Penang by ASTON

68, Jalan Gurdwara, Georgetown, Penang, Malaysia, 10300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 3 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Located in heart of Penang

Check-in [24-hour]

Excellent breakfast

Excellent view

270 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Exercise area

Swimming pool [outdoor]

Luggage storage

Spa

This property is in high demand!

16 travelers have booked today.

Value for money7.9
Distance to city center33.3 km
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport14.2 km

Rooms available at Hotel Neo+ Penang by ASTON

Excellent
Room comfort & quality

8.1

Space Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Space Family Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
Orion Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Neo Twin Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
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Neo Double Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Suite Room
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Family Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
ORION Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Neo+ Penang by ASTON?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Neo+ Penang by ASTON?

For those who wish to drive their own cars, Hotel Neo+ Penang by ASTON has a car park right on site for maximum convenience. Parking is free for guests.

What are my dining options at Hotel Neo+ Penang by ASTON?

Hotel Neo+ Penang by ASTON features 2 on-site restaurants for your dining convenience.

Can special events be hosted at Hotel Neo+ Penang by ASTON?

You may choose an indoor venue for your special gathering.

Can business events be hosted at Hotel Neo+ Penang by ASTON?

On-site venues and convenient event services make Hotel Neo+ Penang by ASTON an ideal choice for hosting events such as seminars and meetings. The 3 venues can accommodate up to 60 people. An extensive range of facilities and services including meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Neo+ Penang by ASTON?

Hotel Neo+ Penang by ASTON does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Neo+ Penang by ASTON?

The closest train, metro, or bus station is Komtar Bus Terminal, 310 m away from Hotel Neo+ Penang by ASTON.

What restaurants are nearby Hotel Neo+ Penang by ASTON?

Hotel Neo+ Penang by ASTON’s neighborhood is Georgetown which includes popular restaurants such as Bricklin Bar Cafe, Tribute Retro Cafe and Wholey Wonder.

What popular shopping places are close to Hotel Neo+ Penang by ASTON?

Located in the Georgetown area, Hotel Neo+ Penang by ASTON is close to great shopping choices like Prangin Mall, 1st Avenue Mall and The Swagger Salon.

What are popular attractions near Hotel Neo+ Penang by ASTON?

Hotel Neo+ Penang by ASTON is located in Georgetown area, which is famous for attractions such as Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to Hotel Neo+ Penang by ASTON?

Hotel Neo+ Penang by ASTON is located within Georgetown, which makes it conveniently close to natural sights including Depoh Kerajaan Pulau Pinang and Bukit Olivia.

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Explore the neighborhood

What people love about Hotel Neo+ Penang by ASTON

  • 8.4

    Excellent
    Cleanliness

    "Parking is the best, room is clean."

    Tan

    |

    June 25, 2022

  • 10

    Exceptional

    "Perfect for short/long stay"

    ROSLI

    |

    June 24, 2022

  • 10

    Exceptional
    Location

    "Great location ,spacious room and excellent cleanliness"

    NAZMIN

    |

    June 20, 2022

Property ranking|Compared to 2,318 Penang properties
See all rankings
Room comfort score
8.1/10
Cheapest price score
Room size
29 sqm.
Location score
8.4/10
Better than
96
%
of Penang properties
Better than
96
%
of Penang properties
Bigger than
91
%
of Penang properties
Better than
88
%
of Penang properties
Overall rating:

7.9

Very good
9,415 reviews
Cleanliness
8.0
Facilities
7.6
Location
8.4
Read all reviews >
What travelers say they love:
Convenience play to find food hunt & shopping nearby
Agnes from Malaysia
Family with older children
More about Hotel Neo+ Penang by ASTON

More about Hotel Neo+ Penang by ASTON

Hotel Neo+ Penang by ASTON

Whatever your reason for visiting Penang, Hotel Neo+ Penang by ASTON is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Penang are yours with a stay at Hotel Neo+ Penang by ASTON, located just 1.5 km from the famous Pinang Peranakan Mansion.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Neo+ Penang by ASTON. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Neo+ Penang by ASTON. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Hotel Neo+ Penang by ASTON are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Neo+ Penang by ASTON has a range of activities that will meet your needs. The many offerings at Hotel Neo+ Penang by ASTON ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

While in Penang, take some time to venture outside of Hotel Neo+ Penang by ASTON. Your first day during your stay at Hotel Neo+ Penang by ASTON should include a visit to Chew's Jetty located 1.2 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 1.2 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 94% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.
This accommodation beats more than 95% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

297 mentions

Breakfast

220 mentions

Swimming Pool

145 mentions

Food & Dining

71 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Spa
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Transport to airport

Available in all rooms

  • A/C
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Towels
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Lemongrass Restaurant

  • Cuisine: International, Local, Malaysian
  • Menu: A-la-carte
Location
68, Jalan Gurdwara, Georgetown, Penang, Malaysia, 10300
Excellent
Location

8.4

Airports

  • Penang International Airport (PEN)
    14.2 km 22 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.5 km

Public transportation

  • Komtar Bus Terminal
    310 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.5 km

Hospital or clinic

  • Watsons
    480 m

Shopping

  • Gurney Plaza
    3.5 km

Convenience store

  • 7 Eleven
    230 m

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Armenian Street
    960 m
  • Khoo Kongsi
    1.0 km
  • Cheong Fatt Tze - The Blue Mansion
    1.2 km
  • Chew's Jetty
    1.3 km
  • Pinang Peranakan Mansion
    1.5 km
  • Penang Fort Cornwallis
    2.1 km
  • Kek Lok Si Temple
    6.2 km
  • Batu Ferringhi Beach
    11.2 km
  • Entopia
    13.1 km
  • Escape Theme Park
    13.2 km

Nearby landmarks

  • The Swagger Salon
    30 m
  • Hin Bus Depot
    40 m
  • Gama Supermarket & Department store
    160 m
  • George Town
    210 m
  • M Mall
    270 m
  • Popular Bookshop
    280 m
  • Penang Tourist Guide Association
    280 m
  • Tech Dome Penang
    290 m
  • Komtar
    300 m
  • 1st Avenue Mall
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is subject to availability.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center33.3 km
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors25
  • Number of restaurants2
  • Number of rooms 196
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2015

Reviews of Hotel Neo+ Penang by ASTON from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.6
Location8.4
Room comfort and quality8.1
Service7.9
Value for money7.9
High score for Penang
Rating
9+ Exceptional (755)
8-9 Excellent (595)
7-8 Very Good (922)
6-7 Good (395)
<6 Below Expectation (493)
Time of the year
Mar - May (820)
Jun - Aug (880)
Sep - Nov (681)
Dec - Feb (779)
All guests (5,993)
All room types
All languages

Show reviews that mention 

Showing 3,160 verified guest comments
12345
8.8
Excellent
ALI from Singapore
Group
Space Family Room
Stayed 2 nights in April 2017

3-star hotel with the 5-star experience”

We were staying in Penang for 4 nights and booked 2 different hotels as there were some issues. We stayed in Hotel Neo Plus Penang for the first 2 nights and were very reluctant to change to the next hotel. True enough, Neo Plus was way better than our second hotel in many areas like location, room size, and cleanliness, breakfast spread and facilities. Firstly, the location is excellent and is within walking distance to many attractions like Jalan Magazine, Jalan Armenian and best of all, it is very near (less than 10 mins walk) to the best Nasi Kandar stall in Georgetown, Deen Maju! Even when you use Grab or Uber, it will take you less than RM10 to reach Fort Cornwallis (depending on demand). Secondly, we got the family room that can accommodate the 3 of us, and it was spacious. The room looks spanking new and the toilet was clean and comfortable. From our room window, we could also see Komtar, the tallest building in Penang clearly and that was quite a sight to marvel at, especially at night. Thirdly, the breakfast spread was decent but tasted great. It will sure be able to satisfy your morning hunger and keep you energized for the later walk around Georgetown. The menu also changes during the two days we stayed at the hotel. Very simple fare like rice, noodles, sausage, chicken, salad spread, bread and buns, fruits, porridge, cereals and some others. They also have an egg station where you can order any type of egg you desire. Decent, simple but filling. Lastly, the swimming pool on the top floor can be considered small but the view was stunning. Be careful of the rough edges around the pool as it is rather sharp and not fitted properly. The management can perhaps install a drinks and snacks bar on top to make the place livelier. Other small mentions include the mini mart that is located in the hotel lobby, great for buying drinks and snacks. There is also a cafe at the ground floor and we received 1 complimentary drink each. The drink wasn't great but

Reviewed May 02, 2017

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Thank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, The Management of hotel Neo+Penang

Responded January 17, 2022
Hotel Neo+ Penang by ASTON
10.0
Exceptional
Tzi from Singapore
Family with young children
Space Family Room
Stayed 2 nights in June 2017

Very good service, spacious and clean”

Staff was very prompt in responding to my email request, and they continued to value-add to their services by suggesting places of interests and the booking of transport. The room was very spacious and clean as there were no carpets. But the flooring was very comfortable to step on. The hotel is well-located near GAMA shopping centre, and is within walking distance to the heritage site of Georgetown. We had very good experience staying in Hotel Neo Plus Penang.

Reviewed June 16, 2017

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Thank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, The Management of hotel Neo+Penang

Responded January 17, 2022
Hotel Neo+ Penang by ASTON
8.8
Excellent
Madeline from Singapore
Couple
Neo Double Room
Stayed 3 nights in July 2016

Great hotel”

This is our 2nd stay with Neo Plus Penang. The hotel accommodated all our requests (high floor-23rd/queen size bed/side by side rooms-we booked 3 rooms for this stay). The only problem we encountered was there was no hot water supply in two of the rooms. It was not pleasant to shower in cold water after a long day. Staff were efficient. We wanted to arrange for pre-check out but was assured by the reception that hotel bills will be ready on the morning of our departure (we had to leave at 8.30am). Indeed all the papers were waiting for us when we check out in the morning. We will definitely stay in Neo Plus Penang again in our next visit. Highly recommended !

Reviewed July 20, 2016

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Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes. I'm pleased we were able to make things better and I hope we see you again soon. Best regards, The Management of hotel Neo+Penang

Responded January 18, 2022
Hotel Neo+ Penang by ASTON
10.0
Exceptional
Ninien from Indonesia
Group
Stayed 4 nights in September 2018

Pleasant stay”

I had a great time staying in NEO+ Penang. I got a room with a nice view to the city. I stayed for 3 nights and whenever I came back to my room, it's always cleaned. It's strategically located to anywhere in Georgetown. It's so easy to get around by online taxi and also on foot. It's highly recommended place to stay in Penang.

Reviewed January 16, 2019

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Thank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, The Management of hotel Neo+Penang

Responded January 17, 2022
Hotel Neo+ Penang by ASTON
10.0
Exceptional
Kwok from Hong Kong SAR, China
Couple
Standard Room
Stayed 4 nights in November 2018

Neo+ ? Yeah highly recommended”

Professional hotel service. Excellent quality to price ratio. The Room: Quiet environment, very clean room, very nice view from windows (for high level floors), room size not small but importantly not too unnecessary big. Everything I need is available. Gentle and helpful staffs no unnecessary talking and smiling. The location: Very conveniently within George Town, walking distance to many viewing points, also near to many dining places. The Top is just few minutes walk north. A bit north from The Top there are many Dim Sum tea houses for morning tea. Walking east from Neo+ I can have 7-11, bars and hawker food kiosks. Transport: We usually walk to the old town. For places a bit further or to the mainland west Malay, we drive our rental car. Neo+ has a very good car park, just use my room key card to entry or exit from the car park gates, very nice and no bothering the reception every time you drive out like many resorts in Pinang do. Neo+, Excellen value for the money paid.

Reviewed November 11, 2018

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Greetings from Neo+ Hotel Penang! Hi there Kwok, Thank you so much for your awesome review!! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guest like you. We look forward to having you here with us again! Best regards, Anthony Wee (General Manager)

Responded December 14, 2018
Hotel Neo+ Penang by ASTON
10.0
Exceptional
Allen from Malawi
Solo traveler
Neo Double Room
Stayed 1 night in October 2016

Great hotel in an excellent location”

Great location! The hotel is centrally located in Penang...just a 5 minute walk to the bus station at KOMTAR (Komplex Tun Abdul Razak). There are buses going to the airport which only cost 2.70 malaysian ringgit per person. The bus numbers are: 102, 401, 401E (from Lane 6 of the bus station...the last lane in the station). If you are taking the bus to the airport please make sure you give yourself about 1 and a half hours to reach the airport. I was stuck in a traffic jam ...left KOMTAR at 6:30pm and arrived in the airport close to 8pm. You can take these same buses from the airport to KOMTAR. The staff at the hotel are very helpful and friendly. I had a business meeting and I was afraid I wouldn't be able to make it back to the hotel in time to check out and they were nice enough to extend my checkout time. They were also very helpful when I asked for suggestions for dinner. Down the road from the hotel (about a 3 minute walk on Lebuh Pergraves) are several street food stalls and shops. The Hokkien Prawn Noodle there is very good...you can ask for extra toppings like spare ribs (extra $2), eggs ($1), roasted pork, etc, to go with your noodle ($4.30). The cendol from the drinks stall on the street is also pretty good. If you want some good local Nonya food, you can try Ivy's Nonya (Address: 58, Jalan Chow Thye, George Town, 10050 George Town, Pulau Pinang, Malaysia) which is off Jalan Burma...2 minutes walk from Him Heang Bakery. If you are alone, they have a set lunch menu that cost about $13 including a homemade soya bean drink. The food is very authentic as reminded me of my granny's cooking. There are several malls around the hotel. In fact, I need to get a luggage and got a pretty decent one (20 inch suitcase) at GAMA department store (across the street from the hotel) for only 99 ringgit (they were having a sale). There is also a supermarket close by at Pacific. I would definitely be staying here again if I return to Penang.

Reviewed October 07, 2016

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Thank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, The Management of hotel Neo+Penang

Responded January 17, 2022
Hotel Neo+ Penang by ASTON
9.6
Exceptional
Affiq from Malaysia
Business traveler
Superior Double Room
Stayed 2 nights in October 2018

Best View and Value”

I stayed here for three nights and I can say confidently that Neo Plus provides the best value for money. Price was reasonable, breakfast was okay (nothing I wouldn't eat), and the view from the topmost floor: SUPERB. The staff are all friendly and since this is quite a new hotel, everything is working well and I love the room decor, as well as the cafe at the lobby. Great coffee, great local barista who was kind enough to guide me through places to go in Penang. Will definitely come back here again.

Reviewed March 25, 2019

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Dear Affiq, Greetings from Hotel Neo+ Penang! Thank you for choosing Hotel Neo+ Penang as your preferred accommodation during you’re recent visit It was a pleasure to have been of service to you and we greatly appreciate all your compliments. We have shared your kind words to our team and they were happy to note you had a wonderful stay. Once again, thank you very much for your review and recommendation. We look forward to welcoming you back soon ! Regards, Anthony Wee General Manager

Responded March 28, 2019
Hotel Neo+ Penang by ASTON
10.0
Exceptional
Lynette from Singapore
Couple
Neo Double Room
Stayed 1 night in September 2017

Good”

Hotel Neo+ is conveniently located with access to many of the famous eatery and bakery around us. Only 10 minutes drive to Penang Street Art, 10 minutes walk to komtar and around 15 minutes walk to the famous teochew chendol store. Hotel is relatively new and rooms were nicely renovated that oversees the town. Though the toilet is a little small, room and bed was comfortable enough to walk about and to have a good night sleep. Room was also kept very clean. Will come back here again for it's good location.

Reviewed September 23, 2017

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Dear Lynette Thank you very much for your recommendation and we are looking forward to see you again in the near future. Regards, Melvin Ooi General Manager

Responded September 25, 2017
Hotel Neo+ Penang by ASTON
10.0
Exceptional
Rohazida from Malaysia
Family with young children
Space Family Room
Stayed 1 night in February 2018

Lovely city stay”

Our second time back at Neo+ Hotel Penang and we had a really pleasant stay. Despite being in the heart it the city, it was tranquil and our room had an amazing view of Komtar and the sea in the horizon. The family room was spacious for 2 adults and 2 kids. Parking is convenient, and food at the cafe was awesome. Must try is their fried kuay teow which stays true to Penang flavours. Highly recommended!

Reviewed February 06, 2018

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Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next stay with us. Best regards, The Management of hotel Neo+Penang

Responded January 17, 2022
Hotel Neo+ Penang by ASTON
8.3
Excellent
Faisal from Malaysia
Couple
Neo Double Room
Stayed 2 nights in November 2015

we will come again to this hotel..for sure.”

good location, good price, new hotel

overall....it was a nice stay. new hotel, with a good location in the heart of georgetown and offered us a very good price per night. as a couples, we travel a lot to penang as our holiday location. we always stayed at different hotel each visit. but obviously... after this, neo plus hotel will be our choice of hotel to stay in penang. definitely.

Reviewed November 23, 2015

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Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next stay with us. Best regards, The Management of hotel Neo+Penang

Responded January 19, 2022
Hotel Neo+ Penang by ASTON
8.4
Excellent
Suba from Malaysia
Solo traveler
Space Family Room
Stayed 2 nights in January 2016

Smoke-Free, Quiet and Clean”

Our first experience at Hotel Neo Plus Penang was a good one. The location was ideal, the hotel itself met our requirements and expectations, and most of all, the staff are pleasant, helpful and very respectful towards guests. Other than the slightly disappointing breakfast spread (which we would have opted out of, if that was an option) and the fact that someone on our floor brought durians into the hotel (which truly stank up the hallway at 10:00pm on 30 Jan 2016), we would recommend Hotel Neo Plus Penang to friends and family.

Reviewed February 01, 2016

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Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes. I'm pleased we were able to make things better and I hope we see you again soon. Best regards, The Management of hotel Neo+Penang

Responded January 18, 2022
Hotel Neo+ Penang by ASTON
8.8
Excellent
TAN from Malaysia
Couple
Neo Double Room
Stayed 2 nights in January 2018

Hotel Neo Plus Penang”

Its refurbish hotel, room is clean and good natural lighting. Just opposite a cozy cafe - Hin Depo Cafe and walking distance to GAMA supermarket and few famous local strret food area. Walking distance to Komtar. 20min walk to Georgetown UNESCO site with plenty of activities to do and more nice cafes there. Small swimming pool on roof top, very good panorama view on Georgetown, Ferry Terminal and Penang Bridge. Car park access and good for those who drive to Penang or rent a car during the stay.

Reviewed January 21, 2018

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Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next stay with us. Best regards, The Management of hotel Neo+Penang

Responded January 17, 2022
Hotel Neo+ Penang by ASTON
9.3
Exceptional
Alfred from United States
Couple
Orion Room
Stayed 1 night in April 2015

Hotel Neo is an unexpected pleasure!”

Well trained and informed staff. Great location. Neo+ is a very clean new hotel

We had a wonderful stay at Neo+, in fact we decided to extend our stay in Penang partly because of the fine accommodations. We recommend this property to anyone seeking a great room for a great price. We rate Penang Neo+ at the very top of the *** Three Star rating.

Reviewed April 22, 2015

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Dear Alfred, Greetings from Hotel Neo+Penang! Thank you for your recent stay and we truly appreciate you taking the time to share your experience on the review pro. We are pleased to know that you are happy with the overall experience and we hope to welcome you again for another wonderful holiday in the future at Hotel Neo+Penang.Stay Safe! The Management of Hotel Neo+ Penang

Responded December 11, 2021
Hotel Neo+ Penang by ASTON
9.6
Exceptional
Mei from Malaysia
Family with young children
Neo Double Room
Stayed 1 night in January 2020

I won't mind staying here again and again”

We love the excellent customer service. We had some problem with our standard room's air condition around kid's bedtime. Automatically was offered a superior room on the same floor with help from concierge to transfer the bags. Services like a 5 star hotel but price is awesomely affordable and like what my husband said " value for money". Very near to our favourite Nasi kandar place "Deen Maju" and the Presgrave road hawker stalls where we love the Hokkien Mee. Husband loves the barfly opposite the hotel for a "value for money" booze. Just a close drive to all our favourite makan stalls like Kuey Chap in Lebuh Kimberley and char kuey teow in Lorong Selamat and also the ah leng... The bed is very comfy. We actually had more great quality sleep in Neo+ than our next few nights stay in Golden Sands.

Reviewed February 04, 2020

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Thank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, The Management of hotel Neo+Penang

Responded January 16, 2022
Hotel Neo+ Penang by ASTON
9.3
Exceptional
Kaylenz from Indonesia
Solo traveler
Neo Double Room
Stayed 1 night in March 2015

Great Value for Money”

The View, Cleanliness and Room comfort

It is a new brand hotel in Penang, clean comfortable and affordable. I love to enjoy view city of Penang from pool at the rooftop. The staff is friendly and helpfull. The breakfast is not bad at all. I like to come back to Neo+ Penang again

Reviewed March 09, 2015

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Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next stay with us. Best regards, The Management of hotel Neo+Penang

Responded January 20, 2022
Hotel Neo+ Penang by ASTON
8.3
Excellent
John from Finland
Couple
Orion Room
Stayed 3 nights in January 2016

Try something Neo”

style, cleanliness, staff

Neo+ is nice for a stay in Penang. The value for money is good. The hotel is clean and stylish. Staff members are friendly and helpful. There is a small minimart in the hotel. The swimming pool area is nice too. Everything is kept nice and clean. The room was comfortable, and the shower was spacious and nice. The breakfast wasn't amazing, but it was certainly good enough for the price range of the hotel. Nothing to complain about. Your standard hotel fare. The hotel keeps a youthful profile with the modern decor. The staff wear hats and wigs that fit in with the hotel's image. Recommended.

Reviewed January 14, 2016

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Thank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, The Management of hotel Neo+Penang

Responded January 19, 2022
Hotel Neo+ Penang by ASTON
8.0
Excellent
citra from Indonesia
Business traveler
Neo Double Room
Stayed 1 night in March 2015

Unique and affordable budget hotel”

Good Food, friendly staff, stunning view

It is my first time visiated Penang for business and it's been a great experience to find up this interesting hotel. Neo Penang has a lovely eclectic resto, swimming pool with stunning views of Georgetown, and frienly staff. The breakfast also quite good. I am satisfy with my staff at this hotel and will be back to Neo Penang again.

Reviewed March 09, 2015

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Dear Citra, Greetings from Hotel Neo+Penang! Thank you for your recent stay and we truly appreciate you taking the time to share your experience on the review pro. We are pleased to know that you are happy with the overall experience and we hope to welcome you again for another wonderful holiday in the future at Hotel Neo+Penang.Stay Safe! The Management of Hotel Neo+ Penang

Responded December 11, 2021
Hotel Neo+ Penang by ASTON
8.8
Excellent
ananda from Indonesia
Group
Space Family Room
Stayed 5 nights in December 2019

Good place to stay.. but with a lil note.”

We were travelling in group of 9, 2 elderly, 4 adults, 3 children i start with location first, value for money will be right at the end of review.. - location wise, its very good, walking distance to Komtar, malls, supermarkets and dept store. And importantly, bus terminal, penang Bus literally goes anywhere. Convenient for tourist, except using Grabbod course lol - cleanliness, very clean and tidy, and the housekeeping work very fast, our rooms always get prepared right after we finished our breakfast. - staff were very friendly. Recommended - facilities, quite okay.. gym, pool, and cafe on lobby offers good pastries and cheap also!! - now we get to the business, value for money. The reason i gave 3 stars is, first we booked 3 family rooms, which 1 queen and 1 single size on each room. They offered to "upgrade" 1 family room to junior or suite (cant remember tho), which connected directly to 1 of the family room. We agreed. But after 1 night, we realize the air con in suite room was faulty, 18 celcius equal to as if 23-24 celcius in normal. We asked for the technician to check, and we already ask for room change if the problem persist. Somehow they declined the room change due to peak season and no room available for change (we stay from 28th dec to 1 jan 2020). And the problem still there, so we managed to lower the room temp by kept opened the connecting door (since the family room connected has its aircon running normal), thats one. The second note is, since the junior suite room is not design for 3 person, so they put 1 extra bed. Wow, the extra bed mattress is way thinner than any extra bed i ever had in my life LOL. No point of asking for a change for this hahaha. Thats what makes 3 stars value for money.. a suite room with faulty aircon and thin extra bed. But anyway, the breakfast was good, wide range of varieties, all Halal. Good croisant, nice nasi lemak, egg station, etc. And they provide water dispenser on each floor. Very nice.

Reviewed January 04, 2020

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Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes. I'm pleased we were able to make things better and I hope we see you again soon. Best regards, The Management of hotel Neo+Penang

Responded January 16, 2022
Hotel Neo+ Penang by ASTON
9.2
Exceptional
Seow from Singapore
Group
Space Family Room
Stayed 3 nights in August 2019

Alif's friendly service”

We are so impressed that he so friendly and cheerful to serve us after knowing us as hearing impaired persons. He was willingly to help booking taxi to airport for us. He is precious gem to Neo+ Penang hotel. Keep it up! Two thumbs up..

Reviewed August 12, 2019

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Thank you so much for taking the time to leave us this amazing review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, The Management of hotel Neo+Penang

Responded January 17, 2022
Hotel Neo+ Penang by ASTON
9.6
Exceptional
Katheryn from Philippines
Group
Space Family Room
Stayed 1 night in September 2018

Exceptional”

Hotel Neo is my family's fave place to stay when in Penang. It's convenient location to Komtar, market, grocery store, street arts and malls made it ideal to place to stay. Been booking here for about 10 times and they never fails me. They provide decent breakfast and the gym is very useful.

Reviewed September 03, 2018

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Dear Katheryn Thank you for your continuous loyalty support and we hope to see you again ! Regards, Melvin Ooi General Manager

Responded September 19, 2018
Hotel Neo+ Penang by ASTON
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