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Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur

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8.2

Excellent

9,804 reviews

9,804 reviews

Housekeeping142
Breakfast122
View80
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Malaysian Travel Business

190 m

British Council

200 m

Standard Chartered Bank Park

380 m

Jalan P Ramlee (Clubbing area)

400 m

Louis Vuitton

400 m

Popular landmarks
KLCC - Bukit Bintang Pedestrian Walkway

790 m

Menara Kuala Lumpur

810 m

Aquaria KLCC

810 m

KLCC Park

830 m

Pavilion Kuala Lumpur

1.3 km

Closest landmarks
Tourist Police

190 m

WET Deck at W Kuala Lumpur

190 m

Malaysian Tourism Centre

220 m

Ava Bistro

390 m

Healy Mac's (KLCC)

420 m

Newly renovated

Hotel Maya Kuala Lumpur

138, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 50450 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in KLCC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

330 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Steam room
Workout and Leisure
Exercise area
Swimming pool [indoor]
Important announcement -- "This property is open for people who are fully vaccinated (completed 2 doses + booster). Guests are required to show the COVID-19 vaccination digital certificate upon arrival. Failed to do so, guests will not be allowed to check in. In addition, as part of the Coronavirus (COVID-19) restrictions, the property may also request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
Announcements by hotel (1)
This property is open for people who are fully vaccinated (completed 2 doses + booster). Guests are required to show the COVID-19 vaccination digital certificate upon arrival. Failed to do so, guests will not be allowed to check in. In addition, as part of the Coronavirus (COVID-19) restrictions, the property may also request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Check-in/out [express]

Luggage storage

This property is in high demand!

20 travelers have booked today.

Value for money8.0
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.6 km

Rooms available at Hotel Maya Kuala Lumpur

Excellent
Room comfort & quality

8.2

Heritage Studio
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 67 m²/721 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Mystery Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
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Junior Suite Triple (Bed and Breakfast)
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Deluxe Suite for 4 persons with 2 Extra Bed (Bed and Breakfast)
...
  • Room size: 67 m²/721 ft²
Enter dates to see prices
Deluxe Suite for 4 persons with 2 Extra Bed (Room Only)
...
  • Room size: 67 m²/721 ft²
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Deluxe Suite Triple (Bed and Breakfast)
...
  • Room size: 67 m²/721 ft²
Enter dates to see prices
Deluxe Suite Triple (Room Only)
...
  • Room size: 67 m²/721 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Hotel Maya Kuala Lumpur?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hotel Maya Kuala Lumpur?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Maya Kuala Lumpur?

Hotel Maya Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 191 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Maya Kuala Lumpur has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Maya Kuala Lumpur?

Wake up to a great buffet breakfast at Hotel Maya Kuala Lumpur. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 58 MYR for adults and 29 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Maya Kuala Lumpur?

Hotel Maya Kuala Lumpur features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Hotel Maya Kuala Lumpur?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hotel Maya Kuala Lumpur. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Hotel Maya Kuala Lumpur?

On-site venues and convenient event services make Hotel Maya Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 180 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Maya Kuala Lumpur?

Hotel Maya Kuala Lumpur does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hotel Maya Kuala Lumpur?

The closest train, metro, or bus station to Hotel Maya Kuala Lumpur is LRT Train Station - Kampung Baru, 320 m away.

What restaurants are nearby Hotel Maya Kuala Lumpur?

Restaurants including Still Waters, Pizza Hut Ampang Park and Saloma Theatre Restaurant are popular in Hotel Maya Kuala Lumpur’s neighborhood which is known as KLCC.

What popular shopping places are close to Hotel Maya Kuala Lumpur?

Shopping options in Hotel Maya Kuala Lumpur’s KLCC neighborhood include Suria KLCC, Abee Rugs and nikorex display.

What are popular attractions near Hotel Maya Kuala Lumpur?

Hotel Maya Kuala Lumpur’s location in the KLCC neighborhood makes it close to famous attractions including Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to Hotel Maya Kuala Lumpur?

Hotel Maya Kuala Lumpur’s nearby natural sights include Camp ground and Jelutong Tree located in the same KLCC area.

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Explore the neighborhood

What people love about Hotel Maya Kuala Lumpur

  • 8.8

    Excellent
    Location

    "Great location at the heart of KL."

    Wan

    |

    June 15, 2022

  • 10

    Exceptional
    Staff 

    "A chic and clean environment, with very charming staff."

    Nurul

    |

    June 8, 2022

  • 8.8

    Excellent
    Location

    "Best location if you want to stay close to KLCC"

    Zaidi

    |

    June 7, 2022

Property ranking|Compared to 6,474 Kuala Lumpur properties
See all rankings
Room comfort score
8.2/10
Location score
8.8/10
Service score
8.3/10
Room size
45 sqm.
Better than
99
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
94
%
of Kuala Lumpur properties
Bigger than
94
%
of Kuala Lumpur properties
Overall rating:

8.2

Excellent
9,804 reviews
Cleanliness
8.1
Facilities
7.9
Location
8.8
Read all reviews >
What travelers say they love:
This is one of my favourite hotels near KLCC.
Wai from Malaysia
Couple
More about Hotel Maya Kuala Lumpur

More about Hotel Maya Kuala Lumpur

Hotel Maya Kuala Lumpur

See the best of Kuala Lumpur with a stay at Hotel Maya Kuala Lumpur, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 8.9 km away from Hotel Maya Kuala Lumpur, giving your stay the added convenience of accessing one of the city's main transportation systems.
The range of services provided by Hotel Maya Kuala Lumpur ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Kuala Lumpur.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Hotel Maya Kuala Lumpur are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Hotel Maya Kuala Lumpur has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar.
Hotel Maya Kuala Lumpur promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, steam room and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Kuala Lumpur. Pose in front of Menara Kuala Lumpur located 800 m away, and you can always show your friends the time you went to Kuala Lumpur.


Reasons to stay here

This hotel's food and dining score higher than 99% of accommodations in the city.
This hotel scores higher than 96% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

474 mentions

Swimming Pool

274 mentions

Housekeeping

255 mentions

View

160 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Pool with view
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Bathrobes
  • Blackout curtains
  • Closet
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • DVD/CD player
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Soundproofing
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
  • Halal
  • Vegetarian
Restaurants on site

Ramah Tamah

  • Cuisine: International
  • Menu: Buffet

Still Waters

  • Cuisine: Chinese, Japanese, Seafood
  • Menu: Buffet

Maya Brasserie

  • Cuisine: Chinese, European, International
  • Menu: Buffet, A-la-carte
Location
138, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 50450
Excellent
Location

8.8

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.6 km 38 min drive
  • Kuala Lumpur International Airport (KUL)
    46.3 km 56 min drive

Public transportation

  • LRT Train Station - Kampung Baru
    330 m 9 min drive
  • Bukit Nanas Monorail Station
    450 m 6 min walk

Hospital or clinic

  • Twin Tower Medical Clinic
    490 m 10 min walk

Shopping

  • Pavilion Kuala Lumpur
    1.3 km

Convenience store

  • 7 Eleven
    430 m 3 min drive

Cash withdrawal

  • ATM
    170 m 11 min walk
What's nearby

Popular landmarks

  • Petronas Twin Towers
    450 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    790 m
  • Menara Kuala Lumpur
    810 m
  • Aquaria KLCC
    810 m
  • KLCC Park
    830 m
  • Pavilion Kuala Lumpur
    1.3 km
  • Jalan Alor
    1.3 km
  • Central Market
    2.0 km
  • Chinatown - Kuala Lumpur
    2.2 km
  • KL Bird Park
    2.9 km

Nearby landmarks

  • Tourist Police
    190 m
  • Malaysian Travel Business
    190 m
  • WET Deck at W Kuala Lumpur
    190 m
  • British Council
    200 m
  • Malaysian Tourism Centre
    220 m
  • LRT Train Station - Kampung Baru
    330 m
  • Standard Chartered Bank Park
    380 m
  • Ava Bistro
    390 m
  • Jalan P Ramlee (Clubbing area)
    400 m
  • Louis Vuitton
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • The property requires a refundable security deposit upon check-in.
  • Children under 4 years old will receive breakfast free of charge.
  • Children 5-12 years old will be charged MYR 39 for breakfast per day.
  • Extra Bed can be accommodated in the Junior Suite rooms and Deluxe Suite rooms, there is an additional charge for extra bed per unit per night.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee191 MYR
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)58 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants2
  • Number of rooms 284
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2020
Property announcements

Extra bed is not available for Studio rooms or Junior Suite rooms.

Extra bed is available at an additional charge for Deluxe suite rooms, which will be collected at the property.

This property is open for people who are fully vaccinated (completed 2 doses + booster). Guests are required to show the COVID-19 vaccination digital certificate upon arrival. Failed to do so, guests will not be allowed to check in. In addition, as part of the Coronavirus (COVID-19) restrictions, the property may also request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Reviews of Hotel Maya Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.1
Facilities7.9
Location8.8
Room comfort and quality8.2
Service8.3
Value for money8.0
High score for Kuala Lumpur
Rating
9+ Exceptional (1,774)
8-9 Excellent (1,306)
7-8 Very Good (1,309)
6-7 Good (591)
<6 Below Expectation (645)
Time of the year
Mar - May (1,396)
Jun - Aug (1,523)
Sep - Nov (1,239)
Dec - Feb (1,467)
All guests (7,971)
All room types
All languages

Show reviews that mention 

Showing 5,625 verified guest comments
12345
9.3
Exceptional
WEERAPHONG from Thailand
Solo traveler
Stayed 1 night in October 2015

Unique 5-star hotel at the centre of Kuala Lumpur”

Cleanliness, Breakfast & Functional Room

Hotel Maya is absolutely unique and charming with Malaysian hospitalities, since the hotel interior designed is very attractive. Room is very big and functional for itself like bathroom is really wonderful, comfy bed and pillow also the atmosphere inside the room. Cleanliness is one of advantage point of this hotel not only room inside but almost everywhere in this hotel. Swimming pool (they called 'hydrotherapy pool') and Spa are very sanctuary, it's nice to pampers it for the relaxing time. Breakfast is awesome, varied choices and tasty! Hotel staff are OK for me. The location is really at the centre of Kuala Lumpur City Centre (KLCC) but around 10-15 minutes to KLCC LRT Station and also Bukit Nanas monorail station. One thing that I think many people would concern is hotel location is beside by Islamic Cemetery BUT if you don't mind for that.,, Go ahead,, try HOTEL MAYA for once .,, and you would impress with this charming 5-star boutique hotel and I'm sure that HOTEL MAYA is one of the best hotel in Kuala Lumpur (that i have been to Kuala Lumpur many times) :)

Reviewed November 04, 2015

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9.3
Exceptional
Fatiha from Malaysia
Solo traveler
Stayed 1 night in September 2011

A Must visit hotel in Kuala Lumpur!”

City Center location + Modern surroundings + friendly staff

I would definitely recommend this hotel for those who wants to see Kuala Lumpur city center. I always come to Maya Hotel for a weekend of relaxation. The staffs are warm and friendly. I either stay in Deluxe suite or Junior suite. They are spacious and plus you got to see the view of petronas twin Towers right from your floor to ceiling windows - fantastic! Shopping is great at Suria KLCC- from local brands to international brands, including iSetan (Japan), Chanel, Miu Miu etc. There's a variety of food to choose from too (Level 4). If you walk a bit to Jalan Yap Kwan Seng (just before KLCC), you'll find more restaurants including Indonesian, Italian and local Indian Fish Head Curry. Try Il Lido, where you can relax at the rooftop after dinner- another great view! If you like discotheque, Zouk is right opposite Maya Hotel. It's pretty massive, offering few rooms from dance music (Phuture) to RNB (Velvet) or opt to chill at the balcony (Aristo).

Reviewed October 12, 2011

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10.0
Exceptional
Dennis from Philippines
Couple
Stayed 2 nights in April 2010

Peaceful & Relaxing Stay at the heart of the City”

Perfect Location; just across KLCC and Petronas Twin Towers Wide choice in buffet breakfast; friendly staff, late checkout
Complimentary shuttle is very limited; quite expensive to go around the city by taxi (contracted)

Hotel Maya Kuala Lumpur is the best. It combines the bustling city life experience and a peaceful recluse. It is right in the middle of the action. Short walk to city landmarks like the Kuala Lumpur Tower and Petronas Twin Towers. It offers an excellent array of room service menu and a wide selection of asian and continental treats for its buffet breakfast. Mini bar selection is good and not pricey. Interesting about this hotel is they even offer a complimentary nightcap in lounge where you can have tea or coffee with some goodies with the view of the amazing twin towers and KL Tower at night. Anggun Spa offers the best relaxation experience in sauna, gym and hydrotherapy pool services. All for free when checked in the hotel. Fabulous treat to the guests. The staff from frontdesk, spa, housekeeping to concierge are all friendly and helpful. All our room arrangements and requests were granted.

Reviewed May 05, 2010

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10.0
Exceptional
Abdul from Czech Republic
Solo traveler
Studio Room
Stayed 1 night in December 2020

Quick and easy stay!”

I decided to stay for a night in Hotel Maya Kuala Lumpur because the price per night with breakfast was reasonably cheap. The receptionist was professional and friendly - check-in process was quick and easy. Location wise, Hotel Maya is strategically located in the heart city of Kuala Lumpur. The Petronas Twin Towers are just 3 minutes away by foot. The room that I had was just average and I didn't like it that much because there was no carpet but for a night stay it was comfortable enough. The buffet for breakfast was closed so choices were pretty much limited. Overall experience was good and all staff was very nice.

Reviewed December 22, 2020

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Dear Mr Abdul, Many thanks for posting the perfect score review following your stay with us Hotel Maya Kuala Lumpur. We are delighted to know about your stay was such a success and hopefully we will have the pleasure to welcome you back to our Hotel in the not too distant future. Warmest regards, Dayana Anuar - Front Office Manager

Responded December 29, 2020
Hotel Maya Kuala Lumpur
9.6
Exceptional
Mohamad from Malaysia
Business traveler
Room Assigned on Arrival
Stayed 1 night in November 2019

A cool 1 night urban getaway”

My wife and I slept here because across the street at W Hotel KL, my employer held the company's annual ball. That hotel is expensive, thus Hotel Maya is the best for my budget. Even though Hotel Maya is located smack in the middle of Kuala Lumpur and only 7 minutes walk to KLCC Twin Towers, their price is the lowest around, the room is top-notch and the breakfast buffet is delicious. They have a good swimming pool with one of the kind hydro-therapy. The best part: I left my 2nd smartphone there and when I noticed it was missing I emailed them at 1.25 AM (KL time) and they replied 10-ish minutes after that. 5-ish minutes after that, the person-in-charge said they've found it at their Lost & Found Department.

Reviewed November 11, 2019

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10.0
Exceptional
Lior from Germany
Couple
Stayed 3 nights in March 2019

Wonderful experience, highly recommended ”

We had a wonderful time at the Hotel Maya. The building is indeed a bit old and in need of a face-lift, BUT considering the price you pay, you get a lot for it. Rooms are very big and comfortable, we were even upgraded to a larger room at no cost (I think it's a hotel policy to try to upgrade guests when possible). The room was huge, with a large bathroom and a large bathtub. Staff were very helpful and friendly. The complimentary breakfast was excellent, you have a huge variety and very tasty food. The buffet lunch was simply luxurious. Huge variety of food of many different kinds. We especially enjoyed the seafood, the shrimp, crabs, mussels, calamari. It was a pleasure! But there was so many different options to choose from and such high quality. The location of the hotel is another advantage. Just 5 minutes walk from the Petronas Towers. If you don't want to pay double if not triple price and still get a 5 star hotel and a great value for your money, then I can highly recommend the Maya Hotel. We shall definitely go back any time we are in Kuala Lumpur!!

Reviewed March 10, 2019

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Dear Lior It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the Hotel Maya KLCC and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh General Manager

Responded March 11, 2019
Hotel Maya Kuala Lumpur
9.0
Exceptional
Doiron from United States
Couple
Stayed 5 nights in May 2013

loved it extended for two days”

comfort, views of petronas towers, and food

Overall best hotel in last three years. views from cafe lounge incredible, and foods were great! Staff very friendly. We extended 2 additional days, and plan to save up for another trip back to Hotel Maya, and Kuala Lumpur! Room was older but clean and the bed, pillows, and blanket...well, along with the rain shower and tub for soaking, we really are looking into long term stay. A lot of people in the hotel, but actually it seemed only a handful using the pool, which was therapy set up and helped those overworked muscles from shopping, lol. Refridge in the room way to small, Coffee maker expresso! only real problem was waiting for a Taxi at the Hotel, the Taxis that were there would not take us anywhere near unless we paid NOT using the meter, first hotel taxi charged us 25RM to go to the mall, Taxi from mall to Maya meter 10RM.better to wait for a local cab 5min or so. Oh Yeah Best "Australian Beef Burger" on toasted Focacia Bread, WOW!

Reviewed June 01, 2013

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10.0
Exceptional
RAMDAN from Singapore
Couple
Stayed 2 nights in January 2012

Lovely hotel and service with warm welcome smile”

no comments, thumbs up

One of the best hotel in Kuala Lumpur, easy to go anyway. 5 minute walk to KLCC, 3 minute walk to Zouk and Saloma Bistro, Hop on Bus stop is just infront of the hotel. just pay RM19.00, the bus will bring you to all the tourist attraction around Kuala Lumpur, room was fabulous and breakfast was great. Hotel staffs are very friendly, their warm welcome smile make you feel at home. I give two (2) thumbs up. I will be back and stay in Maya Hotel.

Reviewed January 26, 2012

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9.0
Exceptional
Rosita from Sweden
Couple
Stayed 3 nights in January 2014

Still a luxury hotel”

Location, size of the room, service-minded personnel

We were a bit worried when we booked this hotel since previous reviews have not been so good. But we had a positive surprise! It is of course still a 5-star hotel (stars have nothing to do with how new the hotel is) with all services that a good hotel offers: restaurants, bars, swimming pool, fitness center etc. The hotel has a sky bar on the 13th floor with a beautiful view of the PETRONAS Towers and the Menara TV tower. The sky bar offers free coffee / tea with cookies every night between 9 and 11 PM. The rooms are big and spacious. We asked for a room high up (got one at level 16) with King-Size Bed and a view of PETRONAS Towers. We got everything we asked for. Yes, if you look closely you can see that the hotel is a bit old, but it was still very clean and nothing was broken in our room. They do not yet have flat screen TV:s, which nowadays feel a bit strange, but they do have a fast internet connection. The location is good. There is a 5 minute walk to the nearest Monorailstation and/or to PETRONAS Towers and the KLCC subway station. The Suria KLCC shopping center at PETRONAS Towers is the best we have visited (and we visited a lot!) offering both very expensive brands and more "normal-priced" brands such as GAP, Esprit, Nike etc. The KLCC park behind the towers is absolutely beautiful. Once you are at the PETRONAS Towers, you can also take the airconditioned skybridge from the Convention Center which takes you all the way down to Bukit Bintang, where there are more shopping centers and a lot of restaurants. All-in-all it is a 25 minute walk from the Maya hotel.

Reviewed January 27, 2014

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9.7
Exceptional
Abdul from Pakistan
Group
Stayed 2 nights in December 2011

Excellent hotel & very good services ”

Hotel environment, location, services & breakfast were very nice

This was my first visit to the Hotel Maya in Kuala Lumpur. I was really enjoyed my trip with stay in Hotel Maya. Very nice location, beautiful surroundings, good architecural and interior designing inside hotel. The room no 801 on eight floor where i stayed was felt good but space little small for two persons. The bathroom is very good, nice facilities have been provided especially the shower, it was great to shower their. Mini bar needs to be improve, coffee catle and refrgirator made little problem solved by the service man frequently. Staff of the hotel is very good and cooperative.

Reviewed December 13, 2011

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9.3
Exceptional
Hany from Malaysia
Couple
Stayed 2 nights in May 2011

Great location but small rooms”

Close proximity to Suria KLCC and Malaysia's most beautiful twin towers!

The location of Maya Hotel is perfect due to its close proximity to Suria KLCC shopping mall, Petronas Twin Towers and also other nightlife attractions. The only drawback would be the small room i've stayed in. It's not too bad but it would be more comfortable if the room is bigger. Probably need to upgrade myself to a deluxe suite or something. But I would recommend this hotel to all as it is in the heart of Kuala Lumpur, the city that never sleeps! Cheers!

Reviewed June 01, 2011

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9.3
Exceptional
Fiona from Australia
Couple
Stayed 1 night in January 2010

Marvellous Hotel Maya”

The reception layoutwas modern and helpful staff. The view from the room was stunning. The room's amentities, including lots of top quality products. The skylounge with snacks, drinks and the option to eat your dinner their, with a fabulous view of the towers. The shower in the full bathroom was exquisite. Breakfast was extensive, and very well presented.
That taxi prices ( back to airport) are inflated I think due to hotel status Very very minor but that the clock provided had a very loud ticking noise, so I took the battery out

Hotel Maya is a wonderful place to relax and unwind after travelling in other parts of Asia. I was disappointed that I did not have enough time to avail myself of many of the included features of the hotel, such as the pool, gym or to use the in room coffee machine. I also did not have time to indulge in one of the massage packages which are on offer, but something I would like to explore on my next visit to Kuala Lumpur. I will definately try to bulid in another stay at Hotel Maya as a finish to my next Asian experinec, but will ensure that I have enough time to enjoy what is obviously a wonderful experience.

Reviewed January 30, 2010

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8.7
Excellent
Zailina from Singapore
Couple
Stayed 3 nights in February 2012

Fantastic experience at Hotel Maya!”

size of deluxe suite, customer service, in-house complimentary dvd rental, welcome drink/snacks, tasteful decorations

my partner & i had a very lovely experience during our 4d3n stay at hotel maya. the hotel isn't too far a walk from the klcc lrt station & is a stone's throw away from klcc itself & zouk, so i thought that the location was splendid. we booked the studio, but were given a free upgrade to the deluxe suite (we cheekily asked if we could get one: so you should try it!). we were given one on the 13th floor (also where the sky bar is) & i remembered reading a review that warned us of the noise of people leaving the bar at night (however, the only noise we heard throughout out stay came from a crazily-honking car downstairs, & the shutting of the next door). upon our first entrance into the deluxe suite, we were immediately wowed by the sheer size of it. there was a huge living area, a king-sized bed with plush sheets & pillows, then there was the roomy walk-in closet/make-up room outside the bathroom, & finally the roomy bathroom itself. the decoration was also very tasteful, & we had a view of the twin towers. there was also a minibar, an electric kettle, & a coffee machine in the same display cabinet as the tv & dvd player, all of which you can hide when not in use. plus, there were also bathrobes, a safe, an iron + board, a hairdryer, & an umbrella provided in the walk-in. the favourite part of our stay was actually the in-house dvd rental service. there's a booklet provided in the room, which tells us of all the dvds that they offered. the list is a mixture of some classics, old favourites, & recents. all we had to do was to call the front desk, tell them the code of our desired dvd, & if it was available, one of the staff would send it up to our room. basic consideration for other guests required us to return the dvd within 4 hours. we were more than happy to just stay in for an entire day, munching on junk food that we bought from the supermarket at klcc, & going on a dvd marathon. needless to say, we really enjoyed our stay at hotel maya & do intend on return

Reviewed March 11, 2012

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9.0
Exceptional
Marco from Italy
Couple
Stayed 3 nights in March 2011

Great hotel in a great location”

location and service

we really enjoyed our three nights at the maya. the service was impeccable and the room had real character and it was clean and very comfortable, with unique features. the view from the 13th floor sky lounge on the twin towers was perfect or a romantic evening. the location was great, within walking distance from klcc and twin towers, and to the monorail. we would certainly consider staying to the maya if we'll go back the kuala lumpur.

Reviewed April 04, 2011

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10.0
Exceptional
Patrick from France
Couple
Stayed 4 nights in August 2008

Enjoy your trip at Hotel Maya”

excellent breakfast swimming pool
Nothing to say

Excellent Hotel!! Hotel Maya benefits from a very good location: you can walk to Kuala Lumpur KLCC to enjoy this huge commercial center, take a look at the city from the twin towers, or visit the great aquarium. Breakfast is included and is delicious. The swimming pool and the gym room are really relaxing and the view from the lounge bar is great! Very good.

Reviewed September 21, 2008

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9.7
Exceptional
Kidman from Malaysia
Couple
Stayed 2 nights in November 2012

A hotel designed for romance”

Room features, location within city, cleanliness, room quality

What more can be said about Hotel Maya then its accurate and comprehensive understanding of the needs of its guests. Hotel Maya, upon entering its lobby exudes a sense of elegance, sophistication and overwhelming hospitality. Service with a smile is truly done justice, and is shown from the moment of check in to the reluctanct need to check out. The rooms are specifically designed for couples in mind, with every furniture or amenity being provided with top-notch quality for two. Clean and comfortable bedding, sofas and chairs scatter the room, providing comfort wherever needed. Wonderfully designed folding furniture and access to mini bar's coffee stations and more are also evident. Perhaps the selling point of Hotel Maya is its unique bathroom detailing, offering a large stand alone bath tub (Perfect for a romantic bath for two) and a rain shower for couples. One can even have a clear view of the television from inside the bathtub, and an internal speaker system allows you to clearly listen to the audio from inside the bathroom also. It is purely an experience worth sharing with a loved one. Hotel Maya is the perfect setting to create memorable and truly romantic moments with the person you love. This is the first and foremost success of Hotel Maya, excluding its standard accomodations and facilities for families and business visits. Hotel Maya has indeed captured our hearts, and provided memories that would otherwise not be attainable had it not been for its attention to the needs of romance and love.

Reviewed December 18, 2012

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9.0
Exceptional
Gary from United States
Couple
Stayed 2 nights in February 2013

large rooms, friendly service, unbeatable location”

spacious, good service, amazing views

Yes, Hotel Maya made be an older, tired 5-star hotel, but for its price, it's still a great place to stay. Its location is probably its biggest selling point: it's just down the street from the Petronas Towers and KLCC mall, and literally across the street from Zouk. Plenty of taxis on the main road just outside the entrance. But aside from its prime location, Hotel Maya has a well trained staff. Everyone is friendly, speaks very good English, and works quickly. Our check-in was fast, our room service was fast, even the pool staff worked efficiently. We ordered a birthday cake to surprise our friend at the last minute, and despite it being past 8pm and everything was closed, and the room service staff went above and beyond to get us a beautiful cake with personalized writing and candles on it. And all of our room service meals, although expensive, came in massive portions. One plate can easily feed two! The rooms themselves seem more like a 4 star, with many small details of defect and aging visible. We even had 5 mosquitoes that welcomed us when we first entered the room! But if you try and just ignore the very minute details, you'll enjoy your stay. The beds and pillows were comfortable, rain shower had good water pressure and consistent hot water, you get all the amenities of a 5 star (mini bar, robes, safe, toiletries, newspaper), and best of all, the friendly and hardworking staff.

Reviewed February 20, 2013

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10.0
Exceptional
Mohd from Malaysia
Family with young children
Stayed 1 night in December 2018

Excellent Service and Pleasant Like Home Feels”

One of the best hotels and hotel experiences i ever had was at Hotel Maya. Located just a stone throw away from KLCC and in the centre of Kuala Lumpur. Staff was super friendly and helpful. Our Deluxe Suite is amazing and super nice & spacious. Morning breakfast buffet is good. Definitely recommend this hotel and will come back to have our amazing time at this hotel.

Reviewed December 27, 2018

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Dear Mohd We would like to thank you for choosing Hotel Maya KLCC as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to Hotel Maya KLCC on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager

Responded December 27, 2018
Hotel Maya Kuala Lumpur
10.0
Exceptional
Sing from Hong Kong SAR, China
Family with teens
Stayed 1 night in October 2018

Have had a very nice stay with the assistance from the Assistant Front Office Manager, Raziman.”

We have had a chance to stay a night at Hotel Maya in Room 311 on Oct 6, and the Assistant Front Office Manager, Raziman, has served us wonderfully. When we checked in, he patiently explained the facilities and services of the hotel. Even we waited for a bit longer than usual since the room is fully occupied, we don't feel bad with his warm attitude. In the second day, when we were going to check out, we have once again received the service from Raziman, he reminded us there is breakfast available on the first floor (my mom and I didn't know we have been offered breakfast). He said he may store our baggages at the front desk and we may go enjoy the breakfast as the breakfast at Hotel Maya is very good. So, we have had a nice breakfast at Hotel Maya. My mom and I really enjoyed our stay in Hotel Maya and appreciate the service of Raziman and all the other staffs ( staffs I don't know the name has recommended some good places for our trip in Malaysia when we checked out - Two Cantonese speaking staffs - Kevin and an older staff). We hope this email or compliment could be delivered to the Raziman and the staffs, so it could express our appreciation to them. We will definitely stay at Hotel Maya next time we come to Malaysia, and recommend Hotel Maya to our friends.

Reviewed October 09, 2018

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Dear Valued Guest, We would like to thank you for choosing Hotel Maya KLCC as your preferred family holiday home during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you and your mom have a collection of wonderful experiences staying at Hotel Maya Kuala Lumpur. It is also great to hear that you were well looked after by our wonderful team, especially Raziman and Kevin, during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you and your family back soon to Hotel Maya in near future. Warmest regards, Teekay Goh General Manager

Responded October 09, 2018
Hotel Maya Kuala Lumpur
9.3
Exceptional
siah from Malaysia
Business traveler
Stayed 1 night in January 2012

nice, beauty, quite, great service”

features of the hotel

this is my second times stay at maya hotel, i like this hotel couse it is just center of the city of kuala lumpur, and the features of the hotel is very noice. this time i had enjoy the jakuzi and steam room. really give me a nice relax n enjoy its. i will stay with maya hotel once a month if it can give me more lower price.

Reviewed February 06, 2012

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