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Hotel Keluarga Djagalan Raya
Hotel Keluarga Djagalan Raya
Hotel Keluarga Djagalan Raya
Hotel Keluarga Djagalan Raya
Hotel Keluarga Djagalan Raya
Hotel Keluarga Djagalan Raya
Hotel Keluarga Djagalan Raya

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7

Very good

45 reviews

45 reviews

See map

6.4

Good

Location rating score

Parking
FREE
Popular landmarks
Suramadu National Bridge 860 m
Tugu Pahlawan 990 m
Sampoerna Museum 2.1 km
Tunjungan Plaza 2.1 km
Monkasel (Submarine Monument) 3.0 km
Bungkul Park 5.2 km
Surabaya Town Square 5.8 km
Surabaya's Zoo 5.8 km
Pakuwon Food Festival 6.9 km
Masjid Nasional Al Akbar Surabaya 10.7 km
Nearby landmarks
Semut Train Station 190 m
Supermarket Baru 260 m
Apotik Senang 290 m
Pasar Semut 300 m
Klinik Utama Mentari 370 m
Klenteng Pak Kik Bio 430 m
Pasar Atom 520 m
Atom Market 530 m
Rumah Suci Bodhimandala 560 m
Surabaya Kota 570 m

Hotel Keluarga Djagalan Raya

Jl Jagalan No. 64, Surabaya Center, Surabaya, Indonesia, 60161 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

200 meters to public transportation

Check-in [24-hour]

Inside city center

840 meters to Suramadu National Bridge

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Laundry service

Restaurants

Concierge

Wi-Fi in public areas

Family room

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.3
Location rating6.4
Nearest airportJuanda International Airport (SUB)
Distance to airport15.5 km

Rooms available at Hotel Keluarga Djagalan Raya

Very good
Room comfort & quality

7.5

Deluxe Double
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed or 1 double bed
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Superior Twin
...
  • Room size: 12 m²/129 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Double
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 queen bed
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Deluxe Twin
...
  • Room size: 16 m²/172 ft²
  • 2 single beds
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Superior Single
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 single bed
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Frequently asked questions

What time is check-in and check-out at Hotel Keluarga Djagalan Raya?

Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Hotel Keluarga Djagalan Raya?

For those who wish to drive their own cars, Hotel Keluarga Djagalan Raya has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

What are my dining options at Hotel Keluarga Djagalan Raya?

Hotel Keluarga Djagalan Raya features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel Keluarga Djagalan Raya?

Hotel Keluarga Djagalan Raya does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Keluarga Djagalan Raya?

The closest train, metro, or bus station to Hotel Keluarga Djagalan Raya is Semut Train Station, 180 m away.

What restaurants are nearby Hotel Keluarga Djagalan Raya?

Restaurants including Nasi Empal Pengampon, Depot Swikee Gris and Depot Gili Bakwan are popular in Hotel Keluarga Djagalan Raya’s neighborhood which is known as Surabaya Center.

What popular shopping places are close to Hotel Keluarga Djagalan Raya?

Shopping options in Hotel Keluarga Djagalan Raya’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Hotel Keluarga Djagalan Raya?

Hotel Keluarga Djagalan Raya’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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Explore the neighborhood

Overall rating:

7

Very good
45 reviews
Cleanliness
7.4
Facilities
6.3
Location
6.4
Read all reviews >
More about Hotel Keluarga Djagalan Raya

More about Hotel Keluarga Djagalan Raya

Hotel Keluarga Djagalan Raya

For travelers who want to take in the sights and sounds of Surabaya, Hotel Keluarga Djagalan Raya is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
All offerings provided by Hotel Keluarga Djagalan Raya help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Hotel Keluarga Djagalan Raya. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Hotel Keluarga Djagalan Raya. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Hotel Keluarga Djagalan Raya are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find toiletries available in some guest bathrooms.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
A day in will be as fun as a day out with ranges of recreational activities offered at Hotel Keluarga Djagalan Raya. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Don't spend all your time inside while in Surabaya! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 2.1 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 94% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 94% of other accommodations in Surabaya.

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Amenities and facilities
Good
Facilities

6.3

Most talked about facilities

Breakfast

6 mentions

Housekeeping

5 mentions

Internet

2 mentions

Languages spoken

  • English
  • Indonesian

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden

Dining, drinking, and snacking

  • Restaurants

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Laundry service
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Location
Jl Jagalan No. 64, Surabaya Center, Surabaya, Indonesia, 60161
Good
Location

6.4

Airports

  • Juanda International Airport (SUB)
    15.5 km
  • Abdul Rachman Saleh Airport (MLG)
    77.0 km

Public transportation

  • Semut Train Station
    190 m
  • Surabaya Kota
    570 m

Hospital or clinic

  • Apotik Senang
    290 m

Shopping

  • Tunjungan Plaza
    2.1 km

Convenience store

  • Indomaret
    1.6 km

Cash withdrawal

  • ATM
    130 m
What's nearby

Popular landmarks

  • Suramadu National Bridge
    860 m
  • Tugu Pahlawan
    990 m
  • Sampoerna Museum
    2.1 km
  • Tunjungan Plaza
    2.1 km
  • Monkasel (Submarine Monument)
    3.0 km
  • Bungkul Park
    5.2 km
  • Surabaya Town Square
    5.8 km
  • Surabaya's Zoo
    5.8 km
  • Pakuwon Food Festival
    6.9 km
  • Masjid Nasional Al Akbar Surabaya
    10.7 km

Nearby landmarks

  • Semut Train Station
    190 m
  • Supermarket Baru
    260 m
  • Apotik Senang
    290 m
  • Pasar Semut
    300 m
  • Klinik Utama Mentari
    370 m
  • Klenteng Pak Kik Bio
    430 m
  • Pasar Atom
    520 m
  • Atom Market
    530 m
  • Rumah Suci Bodhimandala
    560 m
  • Surabaya Kota
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from13:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)60

The property

  • Number of floors3
  • Number of restaurants1
  • Number of rooms 20
  • Room voltage220
  • Year property opened1900
  • Most recent renovation2008

Reviews of Hotel Keluarga Djagalan Raya from real guests

Provided by verified guests of Agoda
7.0
/
10
Cleanliness7.4
Facilities6.3
Location6.4
Room comfort and quality7.5
Service7.2
Value for money7.3
High score for Surabaya
Rating
9+ Exceptional (6)
8-9 Excellent (5)
7-8 Very Good (8)
6-7 Good (10)
<6 Below Expectation (10)
Time of the year
Mar - May (7)
Jun - Aug (8)
Sep - Nov (9)
Dec - Feb (15)
All guests (45)
All room types
All languages

Show reviews that mention 

Showing 39 verified guest comments
12
9.3
Exceptional
Janice from Malaysia
Family with teens
Superior Double
Stayed 4 nights in December 2014

STRATEGIC LOCATION”

STAFF, LOCATION, HOTEL ROOM ITSELF

WE STAYED HERE FOR 6 DAYS JUST TO ENJOY THE ENVIRONMENT THE CITY OF SURABAYA. IT'S A VERY STRATEGIC HOTEL WHEREBY IF YOU LIKE SHOPPING YOU CAN GO TO SHOPPING MALL LIKE TUNJUNGAN PLAZA, PASAR ATOM.IT'S ALSO NEARBY TUGU PAHLAWAN IF YOU LIKE HISTORICAL.YOU CAN CHOOSE EITHER BLUE BIRD TAXI OR TAKE TRISHAW/ 'BECA' IN LOCAL LANGUAGE. STAFF ARE VERY NICE, HUMBLE AND POLITE. THE BREAKFAST NOT BAD EVEN THEY HAVE VERY LIMITED CHOICE. I NEVER REGRET TO CHOOSE THIS HOTEL AND WILL STAY THIS HOTEL AGAIN.

Reviewed April 11, 2015

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7.3
Very good
Farid from Malaysia
Couple
Superior Single
Stayed 4 nights in June 2012

Hotel in quiet location”

Staff always ready with a smile and eager to assist

the room has a bathroom cum toilet. however the toilet is a sitting model without the flush water tank. there is a plastic pail nearby for you to fill and pour/flush after use. these kinds of toilet may be the norm in surabaya because i never came across a full set of flush toilet with the water tank in all the public toilets i entered in surabaya. no toilet paper is provided so i swiped some tissue from the breakfast table. the room aircond functions but seem to be out of sync with the remote control's setting. even with a setting of 16 degc, i can sleep without my shirt on. maybe its my luck i got a room with an a/c that has not been serviced for a while but i have no complaints since i don't like using a/c anyway so i didn't complain. the bath towel size is rather small, fits a child of school age but definitely not an adult. no use asking for a bigger towel because they don't have it. period. breakfast is provided. the standard menu is sliced omellete, some pickled vege, bread butter and jam, fried chicken pieces and coffee and tea. in addition on different days they will provide either tomato rice, nasi lemak (rice cooked in coconut milk), fried noodles or plain rice and fried vege. the food is provided buffet-style but don't be fooled. the fried chicken and bread is supplied at a rationed rate depending on how manny guests come down for breakfast. there is an unwritten rule that you should not take more than 1 piece of fried chicken or 2 pieces of bread. if you are thick-skinned enough to go and ask for more bread you will get a frosty look and a retort that each guest is allowed only 2 pieces of bread and you have to pay for any additional bread. there is bottled water. there is no hot water-making facility in the room but you can ask for it at the lobby counter. bring along a thermos flask. free wifi is available. nearest food outlets at night is the roadside stalls along the street coz there are no nearby restaurants.

Reviewed June 28, 2012

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9.0
Exceptional
Joe from United Kingdom
Couple
Superior Double
Stayed 1 night in September 2013

Great Hotel, Brilliant Value for Money”

Clean, Spacious, Modern

Our room at Keluarga was clean and modern and exceeded all our expectations. Contrary to other reviews, there is hot water and a good shower. There's no wifi in the room but this can be accessed at reception. The staff are incredibly friendly and helped with everything we needed.

Reviewed September 18, 2013

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9.2
Exceptional
Russold
Business traveler
Superior Twin
Stayed 1 night in November 2017

Unique”

This hotel is unique and well mantained. the stafff was really nice. the only minus for this hotel only the sign that they have so little so need to keep in eye when you nearby

Reviewed December 20, 2017

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9.0
Exceptional
Marihot from Indonesia
Business traveler
Superior Single
Stayed 1 night in February 2012

nice smile and good service. location is fine ”

the location of the hotel near shopping center and business center.

in general i think the service was fine, the breakfast was good and satisfied. the people of the hotel were kind and always nice smile and eager to know what we would like to do and they offered if they could give help.

Reviewed February 23, 2012

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9.3
Exceptional
Ahmad from Malaysia
Group
Deluxe Double
Stayed 1 night in March 2013

Very nice hotel with spacious room”

the design of the hotel is very unique, have its own Peranakan style.

Stayed for few hours only since our flight time rescheduled early in the morning. The staffs are very helpful. Airport transfer also available for a very reasonable price. also got welcome drink.

Reviewed March 12, 2013

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9.2
Exceptional
Anthony
Business traveler
Superior Twin
Stayed 1 night in November 2017

Nice”

it's clean and was convenient to travel anywhere, Without any doubt this would be the hotel to come back

Reviewed December 21, 2017

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9.7
Exceptional
Janice from Malaysia
Family with teens
Superior Double
Stayed 2 nights in December 2014

STRATEGIC LOCATION”

LOCATION, STAFF, HOTEL ITSELF

STRATEGIC LOCATION,VERY NICE STAFF. I'LL RECOMMEND THIS HOTEL..

Reviewed April 11, 2015

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6.3
Good
LUO from China
Solo traveler
Superior Single
Stayed 5 nights in May 2012

a traditional hotel”

clean, sevice ok.

i stay here a few days. simple break first and it to be better if can add more vegetable. rooms only have window aside the door, so smell inside room not so good. without hot water. yet for youth to take bath maybe feels not so cool. the corridor outside room's door is good as you can sitting there get on internet. staffs are friendly and helpful. hotel can arrange car for me go outside.

Reviewed May 27, 2012

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7.0
Very good
Amirudin from Indonesia
Family with teens
Superior Single
Stayed 2 nights in September 2012

a quiet traditional hotel”

clean, friendly staff

Clean room with aircond, standard breakfast, got airport transfer with reasonable price. It is a recommended place to stay with reasonable budget

Reviewed September 26, 2012

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7.0
Very good
Amirudin from Indonesia
Family with teens
Superior Single
Stayed 2 nights in September 2012

a quiet traditional hotel”

clean, friendly staff, reasonable price

Clean room, standard breakfast, airport transfer, free wifi, and reasonable price. Definitely Recommended for budget travellers.

Reviewed September 26, 2012

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7.0
Very good
Beni from Indonesia
Group
Superior Double
Stayed 2 nights in February 2014

Very nice and clean hotel with good food”

Clean room, good food and reasonable price

The hotel room was so clean and comfortable, nice breakfast and also friendly & helpful staffs.

Reviewed February 26, 2014

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6.8
Good
Harry from United Kingdom
Couple
Superior Double
Stayed 1 night in August 2017

Good”

Nice place, real close to train stations. Rooms were ok, bed really comfortable. There were some bugs in the bed in first room, they changed with no issues though. Really nice helpfully staff

Reviewed August 25, 2017

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8.7
Excellent
Jacek from Poland
Solo traveler
Superior Single
Stayed 2 nights in February 2012

friendly and tidy place (with dirty ac though)”

Friendly and helpful stuff, clean and tidy

cheap and fairly comfortable place, no warm water (i dont mind) but got throat infection from the ac

Reviewed March 20, 2012

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7.3
Very good
Paul from Indonesia
Business traveler
Superior Single
Stayed 1 night in January 2013

Clean, well kept room.”

Quiet location and not too many rooms.

A small, but very clean room in a quiet location off the road. Staff were friendly and breakfast adequate.

Reviewed January 23, 2013

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5.3
Wai from Singapore
Solo traveler
Superior Twin
Stayed 2 nights in July 2015

old but ok, family style kind of atmosphere”

there's cable tv, attached bathroom, high ceilings

We wanted to stay on the 1st floor instead of the allocated 2nd floor and they charged us around USD7.50 extra per night per room! It is not convenient for elderly people to climb up to the 2nd floor. The location is quite near Chinatown but it's not super convenient.

Reviewed August 08, 2015

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8.8
Excellent
Geoff from United Kingdom
Couple
Superior Twin
Stayed 1 night in September 2017

Excellent”

Excellent value for money

Reviewed September 16, 2017

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6.0
ruth from Indonesia
Couple
Superior Single
Stayed 1 night in September 2014

family hotel”

not suit for business traveller but family traveller will be ok
Reviewed December 31, 2014

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6.3
Good
Johannes from Germany
Couple
Superior Double
Stayed 2 nights in May 2013

Clean and quite central, good value”

WiFi In-Room, clean room and included breakfast
Reviewed May 27, 2013

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6.0
Jose from Spain
Group
Superior Twin
Stayed 1 night in August 2015

Buen servicio, aunque hablan poco inglés”

Ubicación, buen precio y muy buen servicio

El personal es bastante servicial, aunque solo unos pocos hablan algo de inglés. Las habitaciones standard están faltas de mantenimiento y son interiores. Las superiores tienen una ventana al pasillo y están algo mejor mantenidas.

Reviewed September 02, 2015

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12
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