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Activities, Hotel Horison Grand Serpong in Tangerang
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Lobby, Hotel Horison Grand Serpong in Tangerang
Hotel Horison Grand Serpong
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Buffet, Hotel Horison Grand Serpong in Tangerang
Exterior view, Hotel Horison Grand Serpong in Tangerang

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7.3

Very good

525 reviews

525 reviews

View8
Breakfast4
Housekeeping4
See map

7.6

Very good

Location rating score

Very good location - 1.82 kilometers from city center
Popular landmarks
Summarecon Mal Serpong 2.2 km
Supermal Karawaci 3.0 km
TangCity Mall 3.1 km
Scientia Square Park (SQP) 4.4 km
Museum Benteng Heritage 4.9 km
Al-AZhom Mosque 5.7 km
Teras Kota Mall BSD City 8.5 km
Indonesia Convention Exhibition (ICE) 8.8 km
AEON Mall BSD City 9.4 km
Nearby landmarks
Grand Serpong Mall 100 m
Putar balik ke Gading Serpong 560 m
RS Awal Bros Tangerang 840 m
Puskesmas Panunggangan 1.1 km
Phillips Lighting 1.2 km
Hypermart Cyberpark Karawaci 1.6 km
Carrefour TransMart Cikokol 1.6 km
Praktek Bersama 1.6 km
drg Ikrimah 1.8 km
Klinik Dr Gunawan 1.9 km

Hotel Horison Grand Serpong

Jalan MH Thamrin KM 2,7 Kebon Nanas, Serpong, Pinang, Tangerang, Indonesia, 15143 - See map

Make your best journey to Tangerang with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Pinang part of Tangerang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous AEON Mall BSD City. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

BBQ facilities

Fitness center

Spa

Luggage storage

Cash withdrawal

This property is in high demand!

8 travelers have booked today.

Value for money7.5
Distance to city center4.8 km
Location rating7.6
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport10.7 km

Rooms available at Hotel Horison Grand Serpong

Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Partial lake view
  • 1 double bed
Enter dates to see prices
Family Three-Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
Enter dates to see prices
Family Two Bed Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
Enter dates to see prices
Superior Queen
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Three Bedrooms Room
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 double bed and 1 single b...
Enter dates to see prices
3 Bedroom Family Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 2 single beds and 1 double ...
Enter dates to see prices
Family Two Bedroom Room
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 double bed and 1 single b...
Enter dates to see prices
Family Room
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 double bed and 1 single b...
Enter dates to see prices
Superior Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Horison Grand Serpong?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Horison Grand Serpong?

For those who wish to drive their own cars, Hotel Horison Grand Serpong has a car park available for guests. Parking is available for a fee of 5000 IDR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tangerang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Horison Grand Serpong?

Adults can enjoy breakfast offered with an additional charge of 108000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Horison Grand Serpong?

Hotel Horison Grand Serpong features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel Horison Grand Serpong?

Hotel Horison Grand Serpong does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hotel Horison Grand Serpong?

Hotel Horison Grand Serpong’s neighborhood is Pinang which includes popular restaurants such as Tea Garden, Walao-Eh and Chicken Village.

What popular shopping places are close to Hotel Horison Grand Serpong?

Located in the Pinang area, Hotel Horison Grand Serpong is close to great shopping choices like Mall @ Alam Sutera and IKEA Alam Sutera.

What are popular attractions near Hotel Horison Grand Serpong?

Hotel Horison Grand Serpong is located in Pinang area, which is famous for attractions such as Hutan Kota, Taman Beo and Taman Tumpang.

What popular natural sightseeing spots are close to Hotel Horison Grand Serpong?

Hotel Horison Grand Serpong is located within Pinang, which makes it conveniently close to natural sights including Putar balik ke Gading Serpong and Bangka Botanical Garden (BBG).

See map

Explore the neighborhood

What people love about Hotel Horison Grand Serpong

  • 9.2

    Exceptional
    Cleanliness

    "The room was also clean."

    Jessica

    |

    August 6, 2022

  • 10

    Exceptional
    Spaciousness

    "Rooms spacious."

    Abdul

    |

    December 2, 2022

  • 9.2

    Exceptional
    Spaciousness

    "Spacious room, yummy breakfast, a happy kid."

    Aisyah

    |

    October 4, 2022

Property ranking|Compared to 768 Tangerang properties
See all rankings
Room size
41 sqm.
Room comfort score
6.9/10
Couples review score
7.9/10
Service score
7.7/10
Bigger than
98
%
of Tangerang properties
Better than
97
%
of Tangerang properties
Better than
81
%
of Tangerang properties
Better than
80
%
of Tangerang properties
Overall rating:

7.3

Very good
525 reviews
Cleanliness
7.1
Facilities
7.0
Location
7.6
Read all reviews >
What travelers say they love:
Great hotel!
Wahyuningtyas from Indonesia
Family with older children
More about Hotel Horison Grand Serpong

More about Hotel Horison Grand Serpong

Hotel Horison Grand Serpong

With a wide range of services catered to both business and leisure travelers, Hotel Horison Grand Serpong makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Horison Grand Serpong. Stay connected throughout your stay with free internet access provided. Your explorations of Tangerang can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Horison Grand Serpong. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at Hotel Horison Grand Serpong are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Hotel Horison Grand Serpong offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer provided in some guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Horison Grand Serpong has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage and spa. The many offerings at Hotel Horison Grand Serpong ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

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Amenities and facilities

Good
Facilities

7

Most talked about facilities

Breakfast

12 mentions

Swimming Pool

6 mentions

Housekeeping

5 mentions

Food & Dining

3 mentions

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Spa
  • Swimming pool [outdoor]
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Satellite/cable channels
  • Shower
  • Telephone

Location

Jalan MH Thamrin KM 2,7 Kebon Nanas, Serpong, Pinang, Tangerang, Indonesia, 15143
Very good
Location

7.6

Airports
  • Soekarno-Hatta International Airport (CGK)
    10.7 km
  • Halim Perdanakusuma International Airport (HLP)
    28.3 km
Public transportation
  • Tangerang Railway Station
    5.0 km
  • Tanah Tinggi
    5.3 km
Hospital or clinic
  • RS Awal Bros Tangerang
    840 m
Shopping
  • AEON Mall BSD City
    9.4 km
Convenience store
  • Alfamart
    1.3 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Summarecon Mal Serpong
    2.2 km
  • Supermal Karawaci
    3.0 km
  • TangCity Mall
    3.1 km
  • Scientia Square Park (SQP)
    4.4 km
  • Museum Benteng Heritage
    4.9 km
  • Al-AZhom Mosque
    5.7 km
  • Teras Kota Mall BSD City
    8.5 km
  • Indonesia Convention Exhibition (ICE)
    8.8 km
  • AEON Mall BSD City
    9.4 km
Nearby landmarks
  • Grand Serpong Mall
    100 m
  • Putar balik ke Gading Serpong
    560 m
  • RS Awal Bros Tangerang
    840 m
  • Puskesmas Panunggangan
    1.1 km
  • Phillips Lighting
    1.2 km
  • Hypermart Cyberpark Karawaci
    1.6 km
  • Carrefour TransMart Cikokol
    1.6 km
  • Praktek Bersama
    1.6 km
  • drg Ikrimah
    1.8 km
  • Klinik Dr Gunawan
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is not available for Superior room.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee350000 IDR
  • Distance from city center4.8 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)108000 IDR
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 305
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2015
Parking
  • Daily parking fee5000 IDR

Reviews of Hotel Horison Grand Serpong from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.1
Facilities7.0
Location7.6
Room comfort and quality6.9
Service7.7
Value for money7.5
High score for Tangerang
Rating
9+ Exceptional (41)
8-9 Excellent (31)
7-8 Very Good (58)
6-7 Good (37)
<6 Below Expectation (83)
Time of the year
Mar - May (41)
Jun - Aug (66)
Sep - Nov (81)
Dec - Feb (62)
All guests (497)
All room types
All languages

Show reviews that mention 

Showing 250 verified guest comments
12345
10.0
Exceptional
shella from Indonesia
Couple
Deluxe Room
Stayed 1 night in November 2021

All is good!!”

Bersih, kamar luas, tempat nyaman bgt~ overall so gud

Reviewed May 16, 2022

See room deals

Dear Ms Shella, Salam hangat dari Hotel Horison Grand Serpong. Terima kasih telah memilih Hotel Horison Grand Serpong sebagai tempat menginap Anda dan terima kasih telah meluangkan waktu untuk membuat ulasan positif ini. Kami sangat senang mendengar Anda puas dan nyaman dengan fasilitas dan pelayanan kami. Merupakan suatu kebanggaan bagi kami untuk dapat melayani Anda dan kami nantikan kedatangan Anda kembali di sini. Hormat kami, Yos Andri General Manager

Responded May 17, 2022
Hotel Horison Grand Serpong
10.0
Exceptional
Wahyuningtyas from Indonesia
Family with teens
Superior Queen
Stayed 1 night in December 2021

Hotel dengan Sarapan Terlengkap”

Great hotel! & recommended.

Reviewed December 07, 2021

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9.2
Exceptional
Lestari from Indonesia
Family with young children
Stayed 1 night in December 2019

High floor rooms!”

I just love the view! Everything is well maintained. Clean and nothing's broken. Swim pool area was small and little bit dirty, breakfast time was kind of crowded and not much attendee to do table clearance.

Reviewed January 02, 2020

See room deals

8.8
Excellent
david from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in August 2019

STRATEGIC HOTEL”

everything's great but for 4 stars hotel no hot water in the shower is something.

Reviewed August 08, 2019

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8.0
Excellent
Anita from Indonesia
Group
Family Three-Bedroom Suite
Stayed 1 night in June 2019

Great Place for Group”

the place is about 30 mins from ICE BSD, nice room with 3BR and 2 Bath room. we really love the place, as it quite big and the air cond are cold. service was good, however the breakfast was 2/5 sorry to say, as the menu were always empty and it took them really long to serve the new menu. we didnt even get the main menu which served in the hall. too bad

Reviewed January 03, 2020

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8.4
Excellent
Abdul from Indonesia
Couple
Superior Queen
Stayed 1 night in January 2022

Excellent”

Good place and View

Reviewed February 09, 2022

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Dear Mr Abdul, Salam hangat dari Hotel Horison Grand Serpong. Terima kasih telah memilih Hotel Horison Grand Serpong sebagai tempat menginap Anda dan terima kasih telah meluangkan waktu untuk membuat ulasan positif ini. Kami sangat senang mendengar Anda puas dan nyaman dengan fasilitas dan pelayanan kami. Merupakan suatu kebanggaan bagi kami untuk dapat melayani Anda dan kami nantikan kedatangan Anda kembali di sini. Hormat kami, Yos Andri General Manager

Responded March 19, 2022
Hotel Horison Grand Serpong
7.2
Very good
oktavian from Indonesia
Family with young children
Deluxe Room
Stayed 3 nights in March 2019

Very good”

we got a room on 26th floor, from 3 elevator only 1 works. the room looks unmaintained with the balcony door was unable to be locked (no lock mechanism), the wooden plank below the tv is about to crumble, the paints on parts of the wall were damaged caused by rain water that seeped through cracks on the wall, in the living room was smelly, caused by the exhaust fan on the kitchen was unable to run on proper speed (i think). And we needed to face those condition for 4 days and 3 nights. The staff were kind specially Mr Fery who was introduced himself as the chief security there (while i thought he was one of the manager there). bell boys werent always available when i checked in.

Reviewed April 08, 2019

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7.6
Very good
Eva from Indonesia
Group
Superior Queen
Stayed 1 night in August 2019

Good hotel. Good service.”

Quite twisted for the elevator though because it's also used for apartment. Complete amenities, comfy bed, good breakfast.

Reviewed August 11, 2019

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7.6
Very good
Azhar from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in April 2019

Very good”

There is a lot of bugs in the room i stay. Even after changing room the bug is still there. other than that the staff is friendly .

Reviewed September 26, 2019

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8.0
Excellent
ENAWATI from Indonesia
Family with young children
Superior Twin
Stayed 2 nights in November 2021

so far so good”

so far so good

Reviewed January 26, 2022

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8.4
Excellent
Bayu from Indonesia
Family with young children
Superior Queen
Stayed 2 nights in January 2022

Excellent”

Overall good

Reviewed January 10, 2022

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7.2
Very good
Muhammad from Indonesia
Business traveler
Superior Twin
Stayed 1 night in September 2018

OLD”

Pool and the facilities are old, and not very clean

Reviewed May 24, 2019

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6.8
Good
Martin from Indonesia
Couple
Stayed 2 nights in March 2020

Nothing special”

Room a bit old, need renovation at some areas. Air conditioning was not able to cool the room.

Reviewed September 27, 2020

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6.0
Rheiny from Indonesia
Couple
Deluxe Room
Stayed 1 night in December 2021

Could be improved”

I stayed on 29th floor. The carpet in hallways really needs update, they seemed old and dirty. The room was spacious but the details were lacking in quality. Some curtains had the hooks off, or no vitrase. The trash metal can looked so poor, as if it was picked from the roadway. The fridge didn't work at all. Lucky the bed was clean and comfy.

Reviewed December 14, 2021

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6.4
Good
Tony from United States
Business traveler
Superior Queen
Stayed 1 night in August 2019

Nice Outside, Weak Inside”

The facility was nice and spacious, but the service was poor and the shower never reached better than lukewarm temperature. Could be a great place with a little effort.

Reviewed August 26, 2019

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6.0
HENDRA from Indonesia
Business traveler
Superior Queen
Stayed 1 night in December 2021

Old Hotel”

Staff was great. Need to improve cleanliness

Reviewed December 27, 2021

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5.2
Cynthia from Indonesia
Family with young children
Family Two Bed Room
Stayed 1 night in December 2021

Old hotel, affordable price, friendly staff”

Stayed for 1 night with the kids, took 2 bedroom (apartment type). The room quite spacious with living room, bedroom also spacious, but they all very dusty. Sofa, cabinet, etc is not properly maintain. during peak season, waiting for the lift to come also like forever. Didn't dare to swim, since it looks dirty. Hotel location is good, staff also helpful. However, i won't recommend or stay in this hotel anymore before they have renovation or do something to improve the environment quality.

Reviewed January 04, 2022

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5.6
Nanda from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in November 2021

The hotel is not well maintained”

There is so much not proper things in the room, like broken trash can and jammed sliding door. Like literally you stayed in the very old building.

Reviewed November 21, 2021

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4.0
devy from Indonesia
Family with young children
Superior Queen
Stayed 1 night in September 2019

Not recommended swimming pool”

Called before to inform we’d check in early, they welcomed to use swimming pool while they prepared room. Arrived I asked for swimming towels, Titin (concierge) said we would not be given room towels to subs to swimming towels, WTH???!!! Her sayings was very unprofessional. The swimming pool was dirty, as well as the toilets, building itself is an old used apartment. Food are good, as Horison always in every place!

Reviewed September 12, 2019

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4.4
sindy from Indonesia
Family with young children
Superior Queen
Stayed 1 night in August 2019

So so”

I was stay because of emergency sutuation (blackout period). The staff quite nice, but the room is very dirty and small. Hot water was cold in the morning. Not pleasant even for emergency stay.

Reviewed August 06, 2019

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