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Hotel Helgon - Lourdes Pyrenees
Hotel Helgon - Lourdes Pyrenees
Hotel Helgon - Lourdes Pyrenees
Hotel Helgon - Lourdes Pyrenees
Hotel Helgon - Lourdes Pyrenees
Hotel Helgon - Lourdes Pyrenees
Hotel Helgon - Lourdes Pyrenees

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8.5

Excellent

210 reviews

210 reviews

See map

9

Exceptional

Location rating score

Exceptional location
Excellent for walking
Walkable places
Cinéma Bernadette

160 m

Sanctuaires Notre Dame de Lourdes

250 m

Musée de Lourdes

270 m

Le Petit Lourdes

320 m

Closest landmarks
Chemin de la Croix

350 m

Sanctuary of Our Lady of Lourdes

390 m

The Basilica of Piux X

410 m

Chateau Fort of Lourdes

460 m

Mademoiselle Hortense

520 m

Hotel Helgon - Lourdes Pyrenees

8 Rue Massabielle, Lourdes, Lourdes, France, 65100 - See map

Conveniently situated in the Lourdes part of Lourdes, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Bar

Announcements by hotel (1)
Please inform Hôtel Helgon - Lourdes Pyrénées in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that for bookings of 15 people or more, specials conditions may apply. Please contact the property after booking.

Facilities

Front desk [24-hour]

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Tennis court

Bicycles

Contactless check-in/out

Value for money8.9
Location rating9.0

Rooms available at Hotel Helgon - Lourdes Pyrenees

Excellent
Room comfort & quality

8.8

Twin Room
...
  • Room size: 17 m²/183 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Standard Triple Room
...
  • Room size: 20 m²/215 ft²
  • Courtyard view
  • 3 single beds
Enter dates to see prices
Single Room
...
  • Room size: 12 m²/129 ft²
  • Courtyard view
  • 1 single bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 14 m²/151 ft²
  • Courtyard view
  • 1 queen bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Courtyard view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Suite with Terrace
...
    Enter dates to see prices
    Double Bed and Single Bed Room
    ...
      Enter dates to see prices
      Quadruple Duplex
      ...
        Enter dates to see prices
        Double Twin Room
        ...
          Enter dates to see prices
          Honeymoon
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Hotel Helgon - Lourdes Pyrenees?

            Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Hotel Helgon - Lourdes Pyrenees?

            A stay at Hotel Helgon - Lourdes Pyrenees also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel.

            What is the smoking policy at Hotel Helgon - Lourdes Pyrenees?

            Hotel Helgon - Lourdes Pyrenees does not permit smoking in any of its rooms, but allows smoking in designated areas.

            See map

            Explore the neighborhood

            What people love about Hotel Helgon - Lourdes Pyrenees

            • 9.2

              Exceptional
              Staff 

              "We enjoyed our stay because the service team was so kind."

              Timothy

              |

              April 18, 2022

            • 9.2

              Exceptional

              "Got a great room with a view."

              Timothy

              |

              April 18, 2022

            • 8.4

              Excellent
              Location

              "The hotel was centrally located, easy access to everything."

              Pauline

              |

              June 22, 2019

            Overall rating:

            8.5

            Excellent
            210 reviews
            Cleanliness
            8.5
            Facilities
            7.7
            Location
            9.0
            Read all reviews >
            More about Hotel Helgon - Lourdes Pyrenees

            More about Hotel Helgon - Lourdes Pyrenees

            Helgon Hotel is located just 150 metres from the Sanctuaries in Lourdes and offers air-conditioned rooms with free WiFi internet access. Helgon Hotel's rooms are also soundproofed and have a flat-screen TV. Three of the rooms have been adapted for guests with reduced mobility. At Helgon Hotel, a buffet breakfast is served. In the evening, guests can relax sipping a drink at the property's bar. Helgon Hotel is serviced by 2 lifts and provides 24-hour a day front desk service. Buses S5 and S4 serve the hotel. A paid parking is located 70 metres away, while free public parking is available 500 metres from the hotel.

            Show more
            Amenities and facilities
            Very good
            Facilities

            7.7

            Most talked about facilities

            Housekeeping

            4 mentions

            Breakfast

            3 mentions

            Taxi

            1 mention

            Languages spoken

            • English
            • Dutch
            • French
            • German
            • Italian
            • Portuguese
            • Spanish

            Outdoor

            • Bicycles

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Canoeing
            • Fitness center
            • Hiking
            • Horseback riding
            • Tennis court
            • Tours

            Cleanliness and safety

            • Anti-viral cleaning products
            • Breakfast in room
            • Cashless payment service
            • First aid kit
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol

            Dining, drinking, and snacking

            • Alternative meal arrangement
            • Bar
            • Coffee shop

            Services and conveniences

            • Air conditioning in public area
            • Contactless check-in/out
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Ironing service
            • Laundry service
            • Luggage storage
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area

            For the kids

            • Kids meal

            Access

            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms

            Getting around

            • Shuttle service
            Food and dining
            Restaurants on site

            Restaurant

            • Cuisine: French
            Location
            8 Rue Massabielle, Lourdes, Lourdes, France, 65100
            Exceptional
            Location

            9

            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-2 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 3 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-in until00:00
            • Check-out from06:00
            • Check-out until11:00
            Property announcements

            Please inform Hôtel Helgon - Lourdes Pyrénées in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that for bookings of 15 people or more, specials conditions may apply. Please contact the property after booking.

            Reviews of Hotel Helgon - Lourdes Pyrenees from real guests

            Provided by verified guests of Agoda
            8.5
            /
            10
            Cleanliness8.5
            Facilities7.7
            Location9.0
            Room comfort and quality8.8
            Service8.8
            Value for money8.9
            High score for Lourdes
            Rating
            9+ Exceptional (12)
            8-9 Excellent (9)
            7-8 Very Good (5)
            6-7 Good (3)
            <6 Below Expectation (0)
            Time of the year
            Mar - May (7)
            Jun - Aug (15)
            Sep - Nov (7)
            Dec - Feb (0)
            All guests (35)
            All room types
            All languages

            Show reviews that mention 

            Showing 29 verified guest comments
            12
            9.7
            Exceptional
            Geok from Singapore
            Solo traveler
            Stayed 4 nights in October 2011

            Lovely hotel and excellent service”

            Excellent service & clean room

            i enjoyed my stay at helgon hotel. the service was very good & all the staff were very helpful even beyond the calls of their duties. it is conveniently located to the santuary, within a short walking distance. they also provide taxi service arrangement to/fro airport/hotel

            Reviewed October 29, 2011

            See room deals

            9.3
            Exceptional
            Margaret from Singapore
            Family with teens
            Standard Triple Room
            Stayed 3 nights in September 2010

            Helgon Hotel”

            Walking distance to sanctuary, convenient and clean

            We had a pleasant stay. Hotel is within walking distance to the sanctuary and in a good location. Rooms are clean. Friendly and helpful staff at the counter. Will return if we visit Lourdes again.

            Reviewed September 24, 2010

            See room deals

            9.0
            Exceptional
            Narucha from Thailand
            Couple
            Twin Room
            Stayed 1 night in August 2013

            Having a fabulous time staying at this hotel”

            friendly staffs, quiet, and close to the grotto

            Our stay at helgon was very pleasant. The staffs are very friendly and guided us patiently about time to attend the major event at the sanctuary. The hotel is very clean and quiet. And it is very short walk from hotel to the grotto. We would choose to stay and this hotel again.

            Reviewed September 02, 2013

            See room deals

            10.0
            Exceptional
            D from Sri Lanka
            Solo traveler
            Single Room
            Stayed 3 nights in May 2013

            The newest hotel in Lourdes and ideal location.”

            Large rooms, cleanliness and friendly staff.

            Had a wonderful stay although it was short. I have already decided to take my family and to go to Lourdes. Undoubtedly, I will be staying in this hotel.

            Reviewed June 25, 2013

            See room deals

            10.0
            Exceptional
            Christophe from Australia
            Family with young children
            Stayed 2 nights in September 2011

            This hotel was the best! Will definitely go back.”

            Great location, walking distance to grotto

            The front desk lady Nadege was very welcoming. All the staff were really friendly and will definitely go back. Had a great time and we are even thinking of going back next year! Well done Helgon.

            Reviewed September 23, 2011

            See room deals

            9.3
            Exceptional
            Fiona from Australia
            Family with teens
            Stayed 1 night in October 2011

            Excellent staff and very clean rooms!”

            Walking distance to Lourdes grotto!

            The hotel staff provided us with information without our asking, were very accommodating to our request for late checkout. Rooms were very functional and clean. It is very centrally located and lots if eateries etc close by. We really enjoyed our stay there and would recommend it to anyone.

            Reviewed October 19, 2011

            See room deals

            9.0
            Exceptional
            Margaret from Singapore
            Family with teens
            Twin Room
            Stayed 3 nights in September 2010

            Helgon Hotel - Lourdes”

            Convenient location
            Can't find any

            A little hard to find the hotel as it's inside a lane, otherwise our stay was a pleasant one. The staff was friendly and helpful. Hotel is in a convenient location, within walking distance to the sanctuary. Many eateries near the hotel as well. Definietly recommend to friends and will go back to stay

            Reviewed September 29, 2010

            See room deals

            8.3
            Excellent
            Geraldine from Singapore
            Group
            Standard Triple Room
            Stayed 2 nights in July 2010

            Helgon Hotel”

            A nicely sized triple room and within walking distance of the Grotto.
            Tucked away from the main road makes it hard to find.

            It was hard to find this hotel as it is new, so make sure you have the exact number and road name. Once inside, the hotel rooms will not disappoint. Also, a great location for those visiting the Grotto. You may want to spend a few days as the city centre is also worth a visit.

            Reviewed August 10, 2010

            See room deals

            7.6
            Very good
            Theodosia from United Kingdom
            Couple
            Twin Room
            Stayed 4 nights in May 2019

            Friendly and helpful staff”

            Hotel very close to the Grotto . Room was a bit on the small side and very cold. Staff were very helpful and friendly. Breakfast was adequate but very basic no fresh fruit offered. Hover was not passed in the room for the 4 nights we were there which was very disappointing. More attention to the cleaning should be made otherwise good hotel.

            Reviewed May 27, 2019

            See room deals

            8.4
            Excellent
            Pauline from Ireland
            Solo traveler
            Single Room
            Stayed 4 nights in June 2019

            Solo Trip ”

            The hotel was centrally located, easy access to everything. Valerie the lady at the reception desk was so nice and friendly. She made sure my stay was lovely. Thanks so much Valerie you are a star

            Reviewed June 22, 2019

            See room deals

            8.7
            Excellent
            Christie from United States
            Solo traveler
            Stayed 1 night in August 2012

            The room was clean and comfortable”

            Friendly service, good location

            Breakfast could be upgraded. Kettle and cups for coffee/tea would be a great plus in addition to a microwave. Enjoyed cleanliness of room.

            Reviewed August 29, 2012

            See room deals

            7.0
            Very good
            bian from Philippines
            Couple
            Stayed 3 nights in August 2011

            Great location but small rooms”

            Located near all the places of interest in Lourdes, free wifi with strong signal, clean rooms

            Would have appreciated warm water for tea in rooms and more choices for breakfast. Otherwise, the hotel staff were friendly and helpful.

            Reviewed September 14, 2011

            See room deals

            8.0
            Excellent
            Richard from Indonesia
            Family with young children
            Stayed 1 night in June 2012

            Nice hotel, great location and service with smile”

            Nice room

            We really impressed with the receptionist, always smile and helpful. She gave us a good tourism information based our length of stay. The room is clean and nice. Location is near to Grotto Massabielle.

            Reviewed July 03, 2012

            See room deals

            9.2
            Exceptional
            Timothy from France
            Couple
            Double Or Twin Standard
            Stayed 2 nights in April 2022

            Gem in a busy city”

            We enjoyed our stay because the service team was so kind. Got a great room with a view. The Wifi did not reach it so well but it worked great in the building.

            Reviewed April 19, 2022

            See room deals

            7.7
            Very good
            Lianne from Philippines
            Family with teens
            Standard Triple Room
            Stayed 2 nights in October 2014

            Good Value”

            Cheerful and helpful receptionist, good location, modern and new interior
            Reviewed October 14, 2014

            See room deals

            6.3
            Good
            Adi from Indonesia
            Couple
            Stayed 2 nights in May 2013

            Nice and strategically located hotel”

            location, rooms comfort, friendly staff
            Reviewed May 12, 2013

            See room deals

            6.8
            Good
            Ana from France
            Family with teens
            Twin Room
            Stayed 1 night in August 2022

            Good”

            L'emplacement de l'hôtel est proche de la Basilique. Nous avions une chambre correcte avec une belle salle d'eau qui semblait avoir été refaite. Dans la chambre il y avait un coffre-fort, juste de quoi un téléphone portable mais pas une tablette. Il y avait également une bouilloire avec du tartre au fond et 2 tasses. Petit astuce pour le tartre de la pomme de douche ainsi que la bouilloire, pensez au vinaigre blanc. Le buffet du petit déjeuner est vraiment moyen, nous étions seuls dans le réfectoire. Le chocolat est le même qu'au bureau, à la machine (bof). J'aurais aimé du vrai lait chaud. Pour résumer, bien que la literie de la chambre est bonne, j'ai été dessus par le petit déjeuner simpliste de qualité moyenne ainsi que par le tartre de la bouilloire et de la pomme de douche; je m'attendais à un peu mieux d'un 4*.

            Reviewed September 04, 2022

            See room deals

            9.2
            Exceptional
            Marie from Belgium
            Family with teens
            Twin Room
            Stayed 4 nights in June 2022

            Hôtel familial ”

            Ce qui m a énormément surprise c est la gentillesse et la bienveillance du personnel !! Séjour plus que parfait pour ma fille de 14 ans et moi-même. Je remercie le personnel à l’accueil ainsi que Noemie au service du petit-déjeuner 🥰

            Reviewed June 11, 2022

            See room deals

            9.2
            Exceptional
            Christophe from France
            Couple
            Double Or Twin Standard
            Stayed 2 nights in April 2022

            Je recommande”

            Personnel très disponible, pleins d'attentions et sympathique.

            Reviewed April 18, 2022

            See room deals

            8.4
            Excellent
            Yann from France
            Couple
            Double Or Twin Standard
            Stayed 1 night in September 2020

            bon choix pour court séjour”

            le personnel est très sympathique, l'hôtel est bien situé, la chambre est confortable, propre, un peu petite. La literie serait à changer.

            Reviewed September 07, 2020

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            12
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