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Hotel GranDhika Setiabudi Medan
Deluxe Executive - Bedroom, Hotel GranDhika Setiabudi Medan in Medan
Lobby, Hotel GranDhika Setiabudi Medan in Medan
Swimming pool [outdoor], Hotel GranDhika Setiabudi Medan in Medan
Fitness center, Hotel GranDhika Setiabudi Medan in Medan
Ballroom, Hotel GranDhika Setiabudi Medan in Medan
Ballroom, Hotel GranDhika Setiabudi Medan in Medan

Removed from saved list

8.3

Excellent

586 reviews

586 reviews

Breakfast9
Housekeeping7
Swimming Pool1
See map

8.4

Excellent

Location rating score

Excellent location - 2.72 kilometers from city center
Parking
FREE
Popular landmarks
Rahmat International Wildlife Museum & Gallery 3.0 km
Gunung Timur Temple 3.3 km
Shri Mariamman Temple 3.6 km
Marian Shrine of Annai Velangkanni 4.3 km
Tjong A Fie's Mansion 4.6 km
Maimun Palace 4.6 km
Center Point Mall 5.0 km
Medan Grand Mosque 5.2 km
Maha Vihara Maitreya Cemara Asri 7.9 km
Nearby landmarks
ABC 80 m
Super Swalayan 500 m
Consulate of Turkey 1.2 km
Kolam Renang Ambassador 1.3 km
Politeknik Negeri Medan 1.4 km
Rumah Sakit Umum Methodist 1.4 km
lahan kosong 1.4 km
Rumah Sakit Umum Methodist Susanna Wesley 1.4 km
RS Universitas Sumatera Utara 1.7 km
Rumah Sakit Gigi Dan Mulut Universitas Sumatera Utara 1.8 km

Hotel GranDhika Setiabudi Medan

Jalan Dr Mansyur No 169, Medan Selayang, Medan, Indonesia, 20122 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Medan Selayang part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Daily housekeeping

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination

Hygiene Plus

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Sauna

Check-in/out [express]

BBQ facilities

This property is in high demand!

3 travelers have booked today.

Value for money8.4
Location rating8.4
Nearest airportKualanamu International Airport (KNO)
Distance to airport26.8 km

Rooms available at Hotel GranDhika Setiabudi Medan

Junior Suite
...
  • Room size: 40 m²/431 ft²
  • City view
Enter dates to see prices
Deluxe Executive
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Superior King
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Superior Rooms
...
  • Room size: 21 m²/226 ft²
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room with Balcony
...
  • Room size: 21 m²/226 ft²
  • Balcony/terrace
  • 1 super king bed or 2 singl...
Enter dates to see prices
Deluxe Twin Room with Balcony
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
Enter dates to see prices
Executive Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
Enter dates to see prices
Superior Room Non Smoking
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel GranDhika Setiabudi Medan?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel GranDhika Setiabudi Medan?

Hotel GranDhika Setiabudi Medan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Hotel GranDhika Setiabudi Medan has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel GranDhika Setiabudi Medan?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel GranDhika Setiabudi Medan. Adults can enjoy breakfast offered with an additional charge of 110000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel GranDhika Setiabudi Medan?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Hotel GranDhika Setiabudi Medan?

Hotel GranDhika Setiabudi Medan does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Hotel GranDhika Setiabudi Medan?

Restaurants including Mi Aceh Titi Bobrok, BPK Tesalonika and Desa-Desa Resto are popular in Hotel GranDhika Setiabudi Medan’s neighborhood which is known as Medan Selayang.

What are popular attractions near Hotel GranDhika Setiabudi Medan?

Hotel GranDhika Setiabudi Medan’s location in the Medan Selayang neighborhood makes it close to famous attractions including Marian Shrine of Annai Velangkanni, Hairos Water Park and lahan kosong.

What popular natural sightseeing spots are close to Hotel GranDhika Setiabudi Medan?

Hotel GranDhika Setiabudi Medan’s nearby natural sights include Asam Kumbang Crocodile Farm located in the same Medan Selayang area.

See map

Explore the neighborhood

What people love about Hotel GranDhika Setiabudi Medan

  • 7.6

    Very good
    Location

    "The best thing about this hotel was the location - close to our friends in the Setiabdi area."

    Jonja

    |

    May 21, 2022

  • 7.6

    Very good
    Location

    "Hotel was in a good location close to Tasbi."

    Jonja

    |

    December 13, 2020

  • 9.2

    Exceptional
    Staff 

    "Nice breakfast and overall very helpful staff."

    Jon

    |

    July 11, 2022

Property ranking|Compared to 513 Medan properties
See all rankings
Couples review score
8.6/10
Service score
8.6/10
Cleanliness score
8.6/10
Value for money score
8.5/10
Better than
89
%
of Medan properties
Better than
88
%
of Medan properties
Better than
87
%
of Medan properties
Better than
84
%
of Medan properties
Overall rating:

8.3

Excellent
586 reviews
Cleanliness
8.5
Facilities
8.1
Location
8.4
Read all reviews >
What travelers say they love:
Staff with good etiquette
SAULONG from Malaysia
Solo traveler
More about Hotel GranDhika Setiabudi Medan

More about Hotel GranDhika Setiabudi Medan

Hotel GranDhika Setiabudi Medan

Enjoy all that Medan has with a stay at Hotel GranDhika Setiabudi Medan, with its convenient location close to the city center. The hotel offers easy access to the city's must-see destinations.
All offerings provided by Hotel GranDhika Setiabudi Medan help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by Hotel GranDhika Setiabudi Medan makes it easy to plan your day trips, sightseeing, and more around Medan.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hotel GranDhika Setiabudi Medan.
For guests who would like to smoke, the designated smoking areas are available.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel GranDhika Setiabudi Medan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Hotel GranDhika Setiabudi Medan including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at Hotel GranDhika Setiabudi Medan. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, spa and sauna. At Hotel GranDhika Setiabudi Medan, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't miss out on all that Medan has to offer! A great museum trip can be had at Tjong A Fie's Mansion located 4.6 km away, with local art that provides a sense of the region. Find that special item or souvenir that will commemorate your trip to Medan at Center Point Mall located 4.9 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 89% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 88% of other accommodations in Medan.
Past guests love the staff and service here, rating it above 86% of the other accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

7 mentions

Housekeeping

4 mentions

Swimming Pool

3 mentions

View

1 mention

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Sauna
  • Spa
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Valet parking

Food and dining

Breakfast options
  • Asian
  • Continental
  • Buffet

Location

Jalan Dr Mansyur No 169, Medan Selayang, Medan, Indonesia, 20122
Excellent
Location

8.4

Airports
  • Kualanamu International Airport (KNO)
    26.8 km 1.1 hour drive
  • Silangit Airport (DTB)
    150.2 km
Public transportation
  • Medan Train Station
    4.9 km
  • Pulu Brayan
    7.8 km
Hospital or clinic
  • Rumah Sakit Umum Methodist
    1.4 km
Shopping
  • Center Point Mall
    5.0 km
Convenience store
  • Alfamart
    430 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Rahmat International Wildlife Museum & Gallery
    3.0 km
  • Gunung Timur Temple
    3.3 km
  • Shri Mariamman Temple
    3.6 km
  • Marian Shrine of Annai Velangkanni
    4.3 km
  • Tjong A Fie's Mansion
    4.6 km
  • Maimun Palace
    4.6 km
  • Center Point Mall
    5.0 km
  • Medan Grand Mosque
    5.2 km
  • Maha Vihara Maitreya Cemara Asri
    7.9 km
Nearby landmarks
  • ABC
    80 m
  • Super Swalayan
    500 m
  • Consulate of Turkey
    1.2 km
  • Kolam Renang Ambassador
    1.3 km
  • Politeknik Negeri Medan
    1.4 km
  • Rumah Sakit Umum Methodist
    1.4 km
  • lahan kosong
    1.4 km
  • Rumah Sakit Umum Methodist Susanna Wesley
    1.4 km
  • RS Universitas Sumatera Utara
    1.7 km
  • Rumah Sakit Gigi Dan Mulut Universitas Sumatera Utara
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)110000 IDR
The property
  • Number of rooms 123

Reviews of Hotel GranDhika Setiabudi Medan from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities8.1
Location8.4
Service8.6
Value for money8.4
High score for Medan
Rating
9+ Exceptional (100)
8-9 Excellent (28)
7-8 Very Good (50)
6-7 Good (13)
<6 Below Expectation (20)
Time of the year
Mar - May (54)
Jun - Aug (47)
Sep - Nov (35)
Dec - Feb (75)
All guests (560)
All languages

Show reviews that mention 

Showing 211 verified guest comments
12345
10.0
Exceptional
Norfadhilah from Malaysia
Couple
Stayed 1 night in June 2022

Highly truly recommended”

Service tip top, Facilities tip top, staffs very friendly and helpful, clean and peaceful environment, provide good food during breakfast, easy to find good food nearby too. Definitely a very good choice if you want to stay in Medan

Reviewed June 21, 2022

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Dear Mrs. Norfadhilah, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and the taste of breakfast was great. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel Grandhika Setiabudi Medan. Warmest regard, Saut M Purba FOM

Responded June 22, 2022
Hotel GranDhika Setiabudi Medan
10.0
Exceptional
Taz from Indonesia
Couple
Stayed 4 nights in March 2022

Recomended bngt ”

Good laaaa … murah tp gak murahan xixixi …. Sukak nginep disini

Reviewed March 15, 2022

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Dear Mr/s. Taz, Terima kasih atas ulasan baik tentang Hotel GranDhika Setiabudi Medan. Kami sangat bangga dapat menikmati fasilitas dan pelayanan kami. Sekali lagi, Kami management hotel Grandhika Setiabudi Medan mengucapkan terima kasih sudah memilih hotel kami sebagai pilihan utama Anda pada kunjungan berikutnya. Warmest regard Saut M Purba Asst. FOM

Responded March 16, 2022
Hotel GranDhika Setiabudi Medan
10.0
Exceptional
Mohd from Indonesia
Business traveler
Stayed 1 night in December 2021

Mantap”

Pelayanan terbaik ramah pokoknya the best lah

Reviewed January 15, 2022

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Dear Bapak. Mohd, Terima kasih atas ulasan baik tentang Hotel GranDhika Setiabudi Medan. Melayani tamu dengan ramah menjadi prioritas kami kepada seluruh tamu kami terhormat. Kami seluruh staff Hotel GranDhika mengucapkan terima kasih atas penilaian pelayanan yang kami berikan. Kami menunggu kedatangan Bapak/Ibu berikutnya baik staycation bersama keluarga tercinta maupun perjalanan bisnis lainnya untuk mendapatkan pelayanan terbaik kami. Warmest Regard Saut M Purba Asst. FOM

Responded January 17, 2022
Hotel GranDhika Setiabudi Medan
10.0
Exceptional
Heni from Indonesia
Couple
Stayed 1 night in December 2021

Very good”

Kamarnya nyaman, bersih, dan sering dapet promo harga. :)

Reviewed January 11, 2022

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Dear Ibu Heni, Terima sudah meluangkan waktu dan memberikan ulasan yang sangat baik tentang Hotel GranDhika Setiabudi Medan. Kami sangat senang sudah mendapatkan kenyamanan bersama kami. Pelayanan dan kebersihan menjadi prioritas kami kepada seluruh tamu kami Hotel GranDhika Setiabudi Medan. Kami selalu menunggu kedatangan pada kunjungan berikutnya untuk mendapatkan pelayanan terbaik kami. Warmest Regard Saut M Purba Asst. FOM

Responded January 13, 2022
Hotel GranDhika Setiabudi Medan
9.6
Exceptional
AISYAH from Malaysia
Group
Stayed 2 nights in June 2022

Best stay”

Best stay at Medan. The staff very helful. Arrange our request accordingly. Beautiful and memorable stay. Food excellent. Thank you HGSB Medan

Reviewed June 13, 2022

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Dear Mrs. Aisyah, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel Grandhika Setiabudi Medan Warmest regard, Saut M Purba FOM

Responded June 14, 2022
Hotel GranDhika Setiabudi Medan
9.2
Exceptional
Carol from Australia
Family with teens
Stayed 2 nights in January 2020

Exceptional”

Travelled with my family of 11 for 2 weeks in Sumatra. Last 2 nights here lovely finish of our holiday. Staff excellent helping us all the time. Buffet breakfast excellent. Only down side was pool, it did not look clean and we did not use. I would here again. Thank you

Reviewed January 05, 2020

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Dear Ms. Carol, Warmest greetings from Hotel Grandhika Setiabudi Medan, Appreciate you for putting such a nice comment. It's always been a pleasure to read your comment like yours in regard to recent stay with us. We are glad to know that you really enjoyed your time with us. Thank you so much for choosing Hotel GranDhika Setiabudi Medan. We are looking forward to welcoming you back for another great stay with us. Hope to see you soon . Best regards, M. Arsyad General Manager

Responded October 08, 2020
Hotel GranDhika Setiabudi Medan
10.0
Exceptional
Hilarius from Indonesia
Couple
Superior Twin Room
Stayed 1 night in April 2022

Mengesankan”

Over All oke dari front office, makanan dan service

Reviewed May 28, 2022

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Dear Mr. Hilarius, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel Grandhika Setiabudi Medan Warmest regard, Saut M Purba FOM

Responded May 30, 2022
Hotel GranDhika Setiabudi Medan
8.8
Excellent
Azreen from Malaysia
Group
Superior Twin Room
Stayed 3 nights in October 2019

Excellent”

The staff are friendly and always ready with a smile. The breakfast buffet is tasty and there's a variety of food to choose from. The rooms are clean and the beds are comfortable, though some rooms do not have a place to hang your clothes or have a Safety Box (I think its because the rooms that we booked were adjoining rooms). The hotel is almost an hour away from KNO Airport, but very close to USU if you want to visit your child and/or sibling studying there. It's about 20 mins away from the city area (where the train is). It was my third stay there and I would definitely come back again.

Reviewed October 10, 2019

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Dear Mr. Azreen, Warmest greetings from Hotel Grandhika Setiabudi Medan, Appreciate you for putting such a nice comment. It's always been a pleasure to read your comment like yours in regard to recent stay with us. We are glad to know that you really enjoyed your time with us. Thank you so much for choosing Hotel GranDhika Setiabudi Medan. We are looking forward to welcoming you back for another great stay with us. Hope to see you soon . Best regards, M. Arsyad General Manager

Responded October 08, 2020
Hotel GranDhika Setiabudi Medan
10.0
Exceptional
Lusi from Indonesia
Couple
Stayed 2 nights in May 2022

Good”

I like this hotel. Thanks

Reviewed May 09, 2022

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Dear Mrs. Lusi, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel GranDhika Setiabudi Medan! Warmest regard Saut M Purba Asst. FOM

Responded May 10, 2022
Hotel GranDhika Setiabudi Medan
10.0
Exceptional
Norfadhilah from Malaysia
Couple
Superior Double Room
Stayed 1 night in June 2022

Highly truly recommended”

Best stay ever

Reviewed June 22, 2022

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Dear Mr/s. Norfadhilah, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel Grandhika Setiabudi Medan. Warmest regard, Saut M Purba FOM

Responded June 27, 2022
Hotel GranDhika Setiabudi Medan
9.2
Exceptional
Jon from Singapore
Solo traveler
Superior Double Room
Stayed 4 nights in July 2022

Good service ”

There was a water damage problem in the room I first checked in to. The desk staff was friendly and quickly got me moved into another room. Nice breakfast and overall very helpful staff. Above average facility for a good price.

Reviewed July 11, 2022

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Dear Mr. Jon, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. We do apologize for your inconvenience of water supply during your stay. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel Grandhika Setiabudi Medan Warmest regard, Saut M Purba FOM

Responded July 12, 2022
Hotel GranDhika Setiabudi Medan
9.6
Exceptional
eswin from Indonesia
Business traveler
Stayed 1 night in September 2020

Good service”

Seluruh staff ramah. Pelayanan ok. Hotel yg nyaman

Reviewed September 28, 2020

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Dear Mr. Eswin, Warmest greetings from Hotel Grandhika Setiabudi Medan, Appreciate you for putting such a nice comment. It's always been a pleasure to read your comment like yours in regard to recent stay with us. We are glad to know that you really enjoyed your time with us. Thank you so much for choosing Hotel GranDhika Setiabudi Medan. We are looking forward to welcoming you back for another great stay with us. Hope to see you soon . Best regards, M. Arsyad General Manager

Responded September 29, 2020
Hotel GranDhika Setiabudi Medan
10.0
Exceptional
Irvan from Indonesia
Solo traveler
Stayed 1 night in January 2022

Exceptional”

For all excellent...

Reviewed January 19, 2022

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Dear Mr. Irvan, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel Grandhika Setiabudi Medan Warmest regard, Saut M Purba FOM

Responded May 30, 2022
Hotel GranDhika Setiabudi Medan
9.6
Exceptional
Maria from Indonesia
Solo traveler
Stayed 2 nights in May 2021

Exceptional”

Satisfied.. certainly will stay there during visit Medan next time !!

Reviewed June 06, 2021

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Dear MS. Maria, Warmest greetings from Hotel Grandhika Setiabudi Medan, Appreciate you for putting such a nice comment. It's always been a pleasure to read your comment like yours in regard to recent stay with us. We are glad to know that you really enjoyed your time with us. Thank you so much for choosing Hotel GranDhika Setiabudi Medan. We are looking forward to welcoming you back for another great stay with us. Hope to see you soon . Best regards, Depo Patra Dinata Asst. FOM

Responded June 10, 2021
Hotel GranDhika Setiabudi Medan
9.6
Exceptional
Mariany from Singapore
Solo traveler
Stayed 3 nights in March 2022

Exceptional”

Overall good

Reviewed March 26, 2022

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Dear Mrs. Mariany, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service during your stay. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel GranDhika Setiabudi Medan. Warmest regard Saut M Purba Asst. FOM

Responded March 28, 2022
Hotel GranDhika Setiabudi Medan
8.8
Excellent
BENJAMIN from Indonesia
Couple
Superior Twin Room
Stayed 1 night in December 2021

Food”

Easy to find variant cullinary near the hotel and access to town

Reviewed January 01, 2022

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Dear Mr. Benjamin, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel Grandhika Setiabudi Medan Warmest regard, Saut M Purba FOM

Responded May 30, 2022
Hotel GranDhika Setiabudi Medan
8.4
Excellent
Wiwin from Oman
Family with young children
Stayed 3 nights in January 2022

Best Alternative destination”

2nd time stay with grandhika. Never get wrong. My parents like the hotel, service and facility. The breakfast was amazing. Good job for all the team member 👍

Reviewed January 31, 2022

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Dear Wiwin, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and amazing breakfast. We are pleased that you found value and hospitality during your stay with Hotel GranDhika Setiabudi Medan. We look forward to seeing you on your next trip. Warmest Regard Saut M Purba Asst. FOM

Responded February 03, 2022
Hotel GranDhika Setiabudi Medan
7.6
Very good
Jonja from United States
Couple
Stayed 5 nights in May 2022

Pros and cons”

The best thing about this hotel was the location - close to our friends in the Setiabdi area. The beds were comfortable but the pillows were lumpy. The shower had plenary of hot water. The front lobby was small and the large windows made it a hot place to sit. Those windows need solar screens. The staff was accommodating and moved us to a new room when our air conditioning didn’t work upon arrival. The central a/c was controlled elsewhere even though we tried to set the a/c in the room. It was either super cold in the day or hot in the night. We didn’t get coffee packets in our room. The bfast was good but the area was packed with guests. The parking spaces weren’t enough to accommodate guests, especially when there was an event at the hotel.

Reviewed May 22, 2022

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Dear Mr/s Jonja, Thank you for your valued comments. We do apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and We assure you that we will be looking into each point that you have made. If it is convenient, We would like to discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest regard, Saut M purba Asst. FOM

Responded May 25, 2022
Hotel GranDhika Setiabudi Medan
8.4
Excellent
leong from Malaysia
Group
Stayed 1 night in February 2019

staff are really helpful and friendly”

really feel at home at tis hotel..staff are really friendly and ever willing to help .buffet breakfast is great too..thankyou

Reviewed February 20, 2019

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Dear Mr. Leong, Warmest greetings from Hotel Grandhika Setiabudi Medan, Appreciate you for putting such a nice comment. It's always been a pleasure to read your comment like yours in regard to recent stay with us. We are glad to know that you really enjoyed your time with us. Thank you so much for choosing Hotel GranDhika Setiabudi Medan. We are looking forward to welcoming you back for another great stay with us. Hope to see you soon . Best regards, M. Arsyad General Manager

Responded October 08, 2020
Hotel GranDhika Setiabudi Medan
7.6
Very good
Jonja from United States
Couple
Stayed 5 nights in December 2020

Setiabudi hotel”

Hotel was in a good location close to Tasbi. The beds were comfortable, air conditioning worked well, hot shower, quiet room on 10th floor, bfast was simple but adequate and you could get an omelette upon request. The only inconvenience was that the TV throughout the hotel stayed broken the whole time we were in the hotel and only 1 of the 2 elevators were operational. Unfortunately that was not ideal during this Covid season to make so many guests crowd into one elevator.

Reviewed December 13, 2020

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Dear Mr. Jonja Jacks, Warmest greetings from Hotel Grandhika Setiabudi Medan, Appreciate you for putting such a nice comment. It's always been a pleasure to read your comment like yours in regard to recent stay with us. We are glad to know that you really enjoyed your time with us. Thank you so much for choosing Hotel GranDhika Setiabudi Medan. We are looking forward to welcoming you back for another great stay with us. Hope to see you soon . Best regards, M. Arsyad General Manager

Responded December 15, 2020
Hotel GranDhika Setiabudi Medan
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