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Fable Auckland, MGallery
Fable Auckland, MGallery
Fable Auckland, MGallery
Fable Auckland, MGallery
Fable Auckland, MGallery
Fable Auckland, MGallery
Fable Auckland, MGallery

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9.1

Exceptional

1,703 reviews

1,703 reviews

Housekeeping7
Breakfast4
Shops2
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Marbecks Records

60 m

Queens Arcade

60 m

Boogie Wonderland

70 m

Dilworth Building

80 m

Champions of the World

80 m

Popular landmarks
Sky Tower

530 m

Auckland Art Gallery Toi o Tamaki

600 m

Viaduct Harbour

700 m

Auckland War Memorial Museum

2.0 km

Mount Eden

3.5 km

Closest landmarks
Deliotte Centre

110 m

Citymed - Auckland City Medical Centre

110 m

Bank of New Zealand Building (BNZ)

130 m

Vulcan Lane

180 m

IAG House

190 m

Fable Auckland, MGallery

58 60 Queen Street Auckland Cbd, Auckland City Center, Auckland, New Zealand, 1010 - See map

Make your best journey to Auckland with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Auckland City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sky Tower. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Auckland

Check-in [24-hour]

Excellent room comfort & quality

150 meters to public transportation

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Hot tub

Exercise area

Luggage storage

Car power charging station

Value for money8.5
Location rating9.5
Nearest airportAuckland Airport (AKL)
Distance to airport18.2 km

Rooms available at Fable Auckland, MGallery

LUXURY ROOM, 1 CALIFORNIA KING BED, CITY VIEW
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
SUPERIOR ROOM, 1 King bed, city view
...
  • Shower
Enter dates to see prices
SUPERIOR ROOM, 1 QUEEN BED, CITY VIEW
...
  • Shower
Enter dates to see prices
Superior King Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
CLASSIC ROOM, 1 QUEEN BED, CITY VIEW
...
  • Shower
Enter dates to see prices
CLASSIC ROOM, 1 KING BED, CITY VIEW
...
  • Shower
Enter dates to see prices
Classic King Room
...
  • Room size: 21 m²/226 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Classic Queen Room
...
  • Room size: 19 m²/205 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Duchess Suite
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Windsor Two Bedroom Suite
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices

Frequently asked questions

Does Fable Auckland, MGallery have a hot tub?

A hot tub is one of the facilities available at Hotel Grand Windsor MGallery by Sofitel.

How much does it cost to stay at Fable Auckland, MGallery?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Fable Auckland, MGallery?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fable Auckland, MGallery?

For those who wish to drive their own cars, Fable Auckland, MGallery has a car park that's close to the hotel. Parking is available for a fee of 50 NZD per day. You can drive in and park yourself, or use valet service offered at the hotel.

Is breakfast offered at Fable Auckland, MGallery?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Fable Auckland, MGallery. Adults can enjoy breakfast offered with an additional charge of 22 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Fable Auckland, MGallery?

Fable Auckland, MGallery features an on-site restaurant for your dining convenience.

What is the smoking policy at Fable Auckland, MGallery?

Fable Auckland, MGallery does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Fable Auckland, MGallery?

Britomart Transport Centre is the closest train, metro, or bus station, about 170 m away from Fable Auckland, MGallery.

What restaurants are nearby Fable Auckland, MGallery?

Fable Auckland, MGallery is located in Auckland City Center, famous for good restaurants such as The Jefferson, Patio Cafe and Sharaku.

What popular shopping places are close to Fable Auckland, MGallery?

Fable Auckland, MGallery is located in Auckland City Center area which features shopping places such as Marbecks Records, Queens Arcade and DFS Galleria.

What are popular attractions near Fable Auckland, MGallery?

Fable Auckland, MGallery is located in Auckland City Center area, which is famous for attractions such as Sky Tower, Viaduct Harbour and Auckland Art Gallery Toi o Tamaki.

What popular natural sightseeing spots are close to Fable Auckland, MGallery?

Fable Auckland, MGallery is located in the Auckland City Center area, which is famous for natural sightseeing destinations such as Emily Place Reserve, KZ1 Yacht and Saint Marys Bay.

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Explore the neighborhood

What people love about Fable Auckland, MGallery

  • 10

    Exceptional

    "Highly recommended."

    Karla

    |

    April 19, 2022

  • 8.8

    Excellent

    "Good servicing of rooms Every facility"

    Jeff

    |

    January 16, 2021

  • 10

    Exceptional
    Cleanliness

    "It was really clean which I’m fussy on so all in all will definitely stay there again and would happily recommend it to anyone"

    Daniel

    |

    January 11, 2021

Overall rating:

9.1

Exceptional
1,703 reviews
Cleanliness
9.4
Facilities
8.4
Location
9.5
Read all reviews >
What travelers say they love:
Room has high ceiling and bathroom is spacious.
LAICHING from Singapore
Group
More about Fable Auckland, MGallery

More about Fable Auckland, MGallery

Fable Auckland, MGallery

For travelers who want to take in the sights and sounds of Auckland, Fable Auckland, MGallery is the perfect choice. Its convenient location right in the city center allows you more time to see all that Auckland has to offer. Explore the genuine Auckland that most travelers never see, with a stay at Fable Auckland, MGallery -- located only 520 m from Sky Tower.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Fable Auckland, MGallery thanks to the hotel's dry cleaning service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.


Dining and things to do

Every day at Fable Auckland, MGallery begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Fable Auckland, MGallery offers an excellent variety of recreational facilities. End your days in total relaxation with a visit to the hot tub and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Fable Auckland, MGallery is the perfect spot to explore Auckland's fascinating cultural sights and attractions. An afternoon of browsing the works at Auckland War Memorial Museum located 1.9 km away can familiarize you with the local art scene.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

7 mentions

Housekeeping

5 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • Portuguese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Sauna
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car power charging station
  • Parking [paid]
  • Valet parking
Food and dining
Breakfast options
  • Continental
  • Full English/Irish
Restaurants on site

Cookes

  • Menu: Buffet, A-la-carte
Location
58 60 Queen Street Auckland Cbd, Auckland City Center, Auckland, New Zealand, 1010
Exceptional
Location

9.5

Airports

  • Auckland Airport (AKL)
    18.2 km
  • Whitianga Airport (WTZ)
    81.3 km

Public transportation

  • Britomart Transport Centre
    210 m
  • Sky City Coach Terminal
    580 m

Hospital or clinic

  • Citymed - Auckland City Medical Centre
    110 m

Shopping

  • Queen Street
    2.7 km

Convenience store

  • 7 Eleven
    100 m

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • Sky Tower
    530 m
  • Auckland Art Gallery Toi o Tamaki
    600 m
  • Viaduct Harbour
    700 m
  • Auckland War Memorial Museum
    2.0 km
  • Mount Eden
    3.5 km
  • SEA LIFE Kelly Tarlton's Aquarium
    4.5 km
  • Auckland Zoo
    4.6 km
  • Rangitoto Island
    10.4 km
  • Cornwall Park
    11.5 km
  • Tiritiri Matangi Island
    29.1 km

Nearby landmarks

  • Marbecks Records
    60 m
  • Queens Arcade
    60 m
  • Boogie Wonderland
    70 m
  • Dilworth Building
    80 m
  • Champions of the World
    80 m
  • DFS Galleria
    110 m
  • Deliotte Centre
    110 m
  • Citymed - Auckland City Medical Centre
    110 m
  • Bank of New Zealand Building (BNZ)
    130 m
  • Little Brother
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-15 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A credit card security deposit is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • The property has a strict no-party policy.
  • Joiners or visitors are not allowed in the residential area except for the lobby. Otherwise, charges will be applied. Please contact the property for more information.
  • Guests must provide a valid credit card upon check-in in case of any damages made during the stay. No preauthorization will be made.
  • A credit card surcharge fee of 1.5% if paying by Visa Mastercard, or, if paying by Diners Club or AMEX a fee of 3% will apply.
  • A security deposit of NZD 300 per day if paying by cash/eftpos or NZD 100 per day if paying by credit card is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)22 NZD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 79
  • Year property opened1936
  • Most recent renovation2017

Parking

  • Daily parking fee50 NZD
Property announcements

The Gym is open from 06:00 AM to 10:00 PM.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Fable Auckland, MGallery from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities8.4
Location9.5
Service9.2
Value for money8.5
High score for Auckland
Rating
9+ Exceptional (83)
8-9 Excellent (21)
7-8 Very Good (11)
6-7 Good (2)
<6 Below Expectation (8)
Time of the year
Mar - May (32)
Jun - Aug (38)
Sep - Nov (26)
Dec - Feb (29)
All guests (314)
All languages

Show reviews that mention 

Showing 125 verified guest comments
12345
8.8
Excellent
HOI from Australia
Couple
Stayed 1 night in April 2018

Convenient and luxurious ”

Second time staying in the M Gallery by Sofitel where in also had few nights' stay in Milan months ago. Recently renovated in a formerly tea house, the boutique hotel has a unique taste and class while sitting on the vivid Queen Street. Welcomed by their specially brewed tea and sincere conversation, I was kindly upgraded for the first night's stay and my other requests had been taken which is to move to a slightly higher floor. Knowing the history of the place with nice decor (and the jewel collection photos )and seeing the teapot set in the rooms, one would easily be travelling back into time and get nostalgic especially as you step into the elevator. Comfortable bed and decently spaced bathroom that would not disappoint. Their restaurant on the first level next to reception is definitely worth trying. Memorable stay at Auckland which is our first encounter in New Zealand. Thank you (the Sofitel team)for all your effort in keeping our stay special! gym and sauna available

Reviewed May 01, 2018

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Good Evening HOI, Thank you so much for staying with us and for this wonderful review. Our owners and designers will be thoroughly pleased with your appreciation of this meticulously revamped gem in the heart of Queen Street. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Warm Regards Elajah Andeza Guest Service Agent

Responded July 06, 2018
Fable Auckland, MGallery
9.6
Exceptional
SONYA from Australia
Solo traveler
Stayed 3 nights in October 2018

Impeccable and sympathetic service as usual”

This is my second stay at Grand Windsor and it is also my second time I extended my stay. I felt safe and looked after the first time and even more so the second round. I asked for a quiet and sunny room to work and rest and that is exactly what I got, the room service was on point even when the writing hunger pang stroke after midnight, lovely restaurant, impeccable room and service as always. Thank you Chris and Grand Windsor team for my wonderful stay. Special thanks to Luciano who ensured I can change to run and then freshen up even when I was without a room yet, Dji and Jake who went above and beyond to address the unexpected external noise issue, Paula who organised the armchair swap so I can write with back support, and Dhawal who ensure the right room was booked. It's tricky having Grand Windsor Hotel as my benchmark now, nothing else compared! Anyway, I am looking forward to the next stay - next year I hope, so I'd better start saving! Thank you again.

Reviewed October 15, 2018

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Dear sir/madam, thank you for your review! We hope to see you again sometime soon. Best regards, Carol Mendes Front Office Manager

Responded June 20, 2019
Fable Auckland, MGallery
9.2
Exceptional
Irene from Australia
Solo traveler
Stayed 4 nights in May 2019

So lovely and brilliant location”

I loved walking out of the hotel to busy Auckland, yet I didn't hear any city noises from my room. The room was very very tiny (not really anywhere to unpack), but the bathroom was a good size and the location and staff made up for the small size. Heating worked exceptionally well too. Thanks Windsor!

Reviewed July 29, 2019

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Thank you very much for your review!

Responded September 07, 2019
Fable Auckland, MGallery
8.0
Excellent
SONYA from Australia
Solo traveler
Stayed 3 nights in September 2017

Very good”

The hotel team members were very helpful from pre-booking to check out (Guru was the person that happened to answer most of my queries - pre and post booking). They answered all of my questions patiently and looked after me very well. As soon as I arrived, I was made to feel at ease and very welcomed. I came from hospitality background, so I usually either feel slightly uncomfortable when being "over-serviced" or miffed when there is a lack of quality service. None of that exists here. No pretentious friendliness; just good proper hospitality. The hotel is finishing the last bits of their renovation, so those who are staying while renovation is still in progress need to be realistic of the occasional construction noises. Having said that, construction seems to be programmed considerately during working hours only. The room that I stayed in, Superior Queen, was beautifully renovated and very clean. Love the delicate touches from the selection of bedding and china to how the safe is incorporated nicely into the wardrobe joinery. Will be sure to come and stay again at The Grand Windsor Hotel the next time I am at Auckland. Thank you Renato and team for helping to make my "very overdue pause" a lovely one.

Reviewed September 18, 2017

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Hello Sonya and apologies for the delay in my response. it is great to hear that you had a wonderful time with us and enjoyed the newly refurbished rooms and decoration. Most importantly, I am very happy to hear about Guru and his professionalism in handling your enquiries. He is certainly making a good impression with our guests and I am sure he will appreciate to hear your comments. Thanks again Sonya and please reach out next time you are coming back. We very much look forward to seeing you again. Kind regards, Renato

Responded October 08, 2017
Fable Auckland, MGallery
10.0
Exceptional
Jack from Australia
Couple
Stayed 2 nights in April 2018

2 nights in Bliss”

I stayed two nights at the Hotel Grand Windsor and absolutely loved my experience. We were greeted on arrival by the door man who parked our car for us, were given complementary ice tea on arrival and had a seamless check in. The room was wonderful, a bit small but none the less was really clean and comfortable. We had booked breakfast for both mornings, the first was pretty average but the second morning was delish! I even requested another one of the ice tea's that we had on arrival and they made it up for me again which was great service. The location of the hotel was also great, close to the ferry and walking distance from great bars and restaurants. I will definitely stay again.

Reviewed April 26, 2018

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Good evening Jack, Thank you so much for staying with us and for your fabulous review. Your comments are valued and much appreciated. We are please to hear the overall product and service was up to your expectations. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Warm Regards Elajah Andeza Guest Service Agent

Responded July 06, 2018
Fable Auckland, MGallery
10.0
Exceptional
Donghuan
Couple
Stayed 2 nights in September 2019

Stunning service”

Stunning service! Especially is the receptions and front door staff. Very helpful and felt very welcome. Great location! Otherwise, In the restaurant of hotel, We had the breakfast for 2 morning. When we check-out on the last day, we were told that I will pay the extra fare of the breakfast sides. But we really not been informed at that time it will be charged extra fare by restaurant service stuff when we order the extra sides. After that, I told the reception what happened, and with suggestion for informing to customers before charged. Unexpectedly she reduced the extra fare as my suggestion. Really appreciate that and will stay in Grand windsor next time!

Reviewed September 12, 2019

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Thank you for your review!

Responded October 02, 2019
Fable Auckland, MGallery
9.6
Exceptional
Jasmine from Singapore
Couple
Stayed 1 night in December 2017

Lovely hotel with friendly staff, beautiful decor and superb location.”

When I arrived at the Hotel Grand Windsor, our room wasn't quite available yet and the reception offered a couple of complimentary drinks at the restaurant. Staff are very professional and also friendly - the room is really gorgeous and well-maintained. You also don't hear the noise from the street at all, which makes for excellent sleep at night. I would certainly come back again. The breakfast is cooked-to-order, alongside the good continental spread.

Reviewed December 11, 2017

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Good Evening Jasmine Thank you so much for staying with us and for this wonderful and detailed review. We are so pleased to hear you enjoyed your stay with us. The designers and owners have left no stone unturned in selecting only the best to create a unique and bespoke offering. Your comments are appreciated and I will be sure to share this with the team. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

Responded July 07, 2018
Fable Auckland, MGallery
10.0
Exceptional
Timothy from Indonesia
Family with young children
Stayed 2 nights in June 2018

Far away from home but feel like home”

From the first time entry the hotel, staff at the concierge was so helpful and help me with my luggage and stuff. Jenny at the reception was so friendly and nice, restaurant food and service was perfect and don’t forget order the prawn risotto, i’m still craving for the risotto. Book the junior suite room and it really pay off after long flight from singapore. Thx to Mr Nivzer the manager, jenny at reception, all other staff that i can mention one by one. Looking forward to stay at windsor.

Reviewed July 07, 2018

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Good Afternoon Timothy Thank you so much for staying with us and for this wonderful review. We have been blessed with a beautiful product and a very central location complimented by a passionate team here at Hotel Grand Windsor. We are delighted to see this has reflected in your stay with us. I will be sure to share your comments with Jenny and the rest of our team here. The team and I look forward to welcoming you back to Hotel Grand Windsor. Alvin Aghabalayev Assistant Manager

Responded July 08, 2018
Fable Auckland, MGallery
9.2
Exceptional
Karen from Australia
Business traveler
Stayed 3 nights in May 2017

Very convenient in the city centre”

This newly renovated hotel is really grand with the style of decor and the location is very convenient in the centre of Auckland.

Reviewed November 25, 2017

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Hello Karen and thank you very much for sharing your kind review. We are delighted to hear that you enjoyed our hospitality and central location. Wishing you a lovely festive season ahead. Kind regards, Renato.

Responded November 27, 2017
Fable Auckland, MGallery
10.0
Exceptional
Robert
Couple
Stayed 2 nights in August 2018

Value for money”

Absolutely one of the best hotels I have stayed at, great value for money, amazing staff (who are extremely attentive). If you are uncertain where to stay in Auckland dont look past this property its the best choice I have made to date!

Reviewed August 06, 2018

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Good Afternoon Robert, Thank you so much for your much valued loyalty, trust and for this wonderful review. This is such a pleasure to read for so many reasons. There has been a dedicated effort in bringing the hotel up to a bespoke level of offering by the executive management and owners. They will be pleased to see your appreciation in this review. We are truly blessed to have a location like that and to top it all of, our team here holds it all together. They are our greatest and most valued asset. Your trust and loyalty gives us so much encouragement. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor soon. Kind Regards, Alvin Aghabalayev Assistant Manager

Responded August 14, 2018
Fable Auckland, MGallery
10.0
Exceptional
Yuting from Australia
Family with young children
Stayed 1 night in March 2018

We have enjoyed our stay”

We had stayed there when we arrived in Auckland but we had noisy issue. The issue has been informed to the staff n they have made 2nd stay perfect! The breakfast there is so delicious as well!

Reviewed March 21, 2018

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Good Evening Yuting, Thank you so much for staying with us and for this wonderful and detailed review. We are so pleased to hear you enjoyed your stay with us. The designers and owners have left no stone un-turned in selecting only the best to create a unique and bespoke offering. Your comments are appreciated and I will be sure to share this with the team. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

Responded July 07, 2018
Fable Auckland, MGallery
9.2
Exceptional
EUNJIN from South Korea
Solo traveler
Stayed 1 night in January 2018

Good only good”

Location is perfect Staffs are also friendly but it’s in Auckland CBD so if you stay on weekend, some noise.. And some stuff wasn’t provided

Reviewed January 15, 2018

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Good Evening Eunjin Thank you so much for choosing to stay with us and for your review. While you comments about our hotel and staff are much appreciated, I am disappointed about the impact the noise has created on your stay. Our senior management teams have worked tirelessly with the council and neighbouring businesses to bring the noise levels down significantly, however there is bit to go. Thank you again and I look forward to hearing from you. Alvin Aghabalayev Assistant Manager

Responded July 07, 2018
Fable Auckland, MGallery
9.2
Exceptional
Kaifeng from Hong Kong SAR, China
Couple
Stayed 2 nights in April 2019

A very chic classic hotel”

Great location to begin with, coupled with great room design...gives you a perfect stay in Auckland.

Reviewed April 22, 2019

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Dear sir/madam, thank you for your review! We hope to see you again sometime soon. Best regards, Carol Mendes Front Office Manager

Responded June 20, 2019
Fable Auckland, MGallery
9.2
Exceptional
Reynaldo from Philippines
Couple
Stayed 4 nights in November 2017

Perfect place to stay in Auckland”

The location of this hotel is just superb. Very near the boardwalk where all the action is. This is on Queen St. where a lot of shops and cafes are located. Staff are very helpful from the concierge to the ones manning the reception area. Breakfast was also excellent, though not too many selection but it worked for me and my wife. Only downside for us was the breakfast box we requested. We already prepaid our breakfast upon booking but we had to leave the hotel at 6 am to join a tour. I requested a day before that we will be leaving early to join a tour and that we will not be able to use the full breakfast meal we paid. They only gave us two pieces of danish pastries and a cup of mixed fruit. Very disappointing coz they could have prepared sandwhiches and put more stuff in the box or converted the value of the buffet breakfast to dinner instead. Points to ponder upon by management.

Reviewed November 13, 2017

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Hello Reynaldo, Thank you very much for sharing your review and we are happy to hear that you have enjoyed staying with us and your visit to Auckland. We also very much appreciate you sharing your comments on the boxed breakfast of which I have shared with the team and we will look into it. Safe and exciting travels ahead! Kind regards, Renato Gualberto General Manager

Responded November 15, 2017
Fable Auckland, MGallery
8.8
Excellent
Pauline from Singapore
Solo traveler
Stayed 2 nights in April 2018

Strategic location, clean and comfy room”

My stayed for 2 nights was wonderful. Warm welcome from hotel staff upon check in. Welcome drink and hot towel provided while waiting for my turn to check in. Hotel located at The Central of queenstreet, spacious and clean room and comfy bed. Limited choice of breakfast but the taste are good. Difficult to get parking if you are renting a car, limited parking slot, (take us some time to look for carpark before check in), hotel doesn’t have own carpark which is slight inconvenient for us who rent a car. Hotel do provide us complimentary tickets at britomart Carpark (8 minuets walking distance from hotel )with NZD 30/night (to pay at concierge) or NZD 40/ night with valet service, I parked my car at Victoria street carpark (10 minuets walking distance from hotel)which is NZD 20/night. Hotel staff who greet me home when coming back to room after long day make me feel warm and welcome. Overall I am happy and enjoy throughout my stay, cherry on the cake is the free sauna 🤗

Reviewed April 29, 2018

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Good Evening Pauline Thank you so much for staying with us and for your review. We are pleased to hear that you enjoyed the feel the owners and designers have meticulously worked on to create something unique. Our location adds to the glamour of this jewel tucked away from the hustle and bustle of queen street. We look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

Responded July 07, 2018
Fable Auckland, MGallery
10.0
Exceptional
LAICHING from Singapore
Group
Stayed 1 night in July 2019

Excellent location”

Hotel is in the city center and near the skycity airport bus stop. Room has high ceiling and bathroom is spacious. Hotel staff are very friendly and helpful.

Reviewed July 30, 2019

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Thank you very much for your review!

Responded September 07, 2019
Fable Auckland, MGallery
10.0
Exceptional
Robert
Couple
Stayed 4 nights in August 2018

Great value for money!”

I recently stayed in Hotel Grand with my partner and family - an "A star" experience, service and all round hotel. Staff were extremely attentive at all times! The only thing I had hope for was a bath tub, however all rooms have showers only.

Reviewed August 06, 2018

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Good Afternoon Robert, Thank you so much for staying with us and for this beautiful review. Your feedback will delight everyone at the hotel. They will be so pleased to see the overall experience was appreciated by you. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Kind Regards, Alvin Aghabalayev Assistant Manager

Responded August 14, 2018
Fable Auckland, MGallery
9.2
Exceptional
Karen from Australia
Business traveler
Stayed 1 night in June 2017

Renovations are very impressive”

I have stayed at this hotel twice now and both times were while the lobby was still being renovated, so lots of mess on the ground floor. The rooms that have been finished are very impressive as they have gone for luxurious finishes. My only criticism would be around some of the small finishing touches that are missing, such as nowhere to put soap or shampoo in the shower, except on the floor, or by the handbasin. Staff were helpful and the location is great, right in the middle of Queen St, so within easy walking distance of shops, eating places and the Sky Tower.

Reviewed July 28, 2017

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Good Evening Karen, Thank you so much for staying with us and for this wonderful and detailed review. We are so pleased to hear you enjoyed your stay with us. The designers and owners have left no stone unturned in selecting only the best to create a unique and bespoke offering. Your comments are appreciated and I will be sure to share this with the team. Thank you again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Alvin Aghabalayev Assistant Manager

Responded July 07, 2018
Fable Auckland, MGallery
8.8
Excellent
JOJO from Hong Kong SAR, China
Couple
Stayed 3 nights in April 2019

An Exquisite Hotel in Auckland Central”

It is a exquisite property located in the middle of the city. Within in 10-minute radius, you reach cafes, good restaurants, ferries and shops, convenient and relatively quiet. Location is not overly busy standing above restaurants and bars, therefore, you can get some good sleep. Certainly, this convenient location sacrifices the harbour view which we are OK with it. We spent 3 nights in Junior Suite on a quiet top floor , recovered from a hectic week travelling in South Island. A very nice big bed, the smell, and delicate decor are perfect for the stay. Make-to-order breakfast is totally a plus! Staff are helpful and friendly, never need to ask twice for assistance. We always like a luxury boutique hotel and this is just another good one. We enjoyed our stay and happy to recommend if you like a little indulgence during holidays.

Reviewed April 20, 2019

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Dear sir/madam, thank you for your review! We hope to see you again sometime soon. Best regards, Carol Mendes Front Office Manager

Responded June 20, 2019
Fable Auckland, MGallery
9.2
Exceptional
Bruce from New Zealand
Group
Stayed 2 nights in September 2017

Fabulous location, beautifully refurbished”

The staff were fantastic, had a good sense of humor and able to have a laugh with you. They were always happy to accomodate with any requests or questions we had. The 2 bedroom apartment was clean, and very comfortable. Slept well during our stay. We were a party of four, but noticed the room was set up for a party of two. Our requests for extras of everything were very quickly met. The clean on the second day was not the best and only replaced the towels enough for two again, but the service desk was very quick to remedy this with a quick phone call. Only mildly disappointing but in no way detracted from our stay. The apartment was on the top floor facing Queen Street. The noise of a very busy night life did reach us at the top but nothing we couldn't handle, taking into consideration that we were in the heart of it all, right where we wanted to be. Location is excellent! Fort street two doors down, the quay only a few minutes walk away. Your right in the heart of the best restaurants, bars and shopping. Parnell close by, the park above you and ponsonby a 20 minute walk.

Reviewed October 03, 2017

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Hello Bruce and thanks so much for posting you review. We are delighted to hear that you enjoyed our services and facilities, not to mention the convenient location close to all the good things that Auckland has to offer. We very much look forward to welcoming you back and certainly we have taken onboard your feedback in regards to restocking room amenities accordingly - thanks! Take care and safe travels. Renato

Responded October 08, 2017
Fable Auckland, MGallery
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