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Hotel Grand Mutiara
Hotel Grand Mutiara
Hotel Grand Mutiara
Hotel Grand Mutiara
Hotel Grand Mutiara
Hotel Grand Mutiara
Hotel Grand Mutiara

Removed from saved list

5.4

Review score

174 reviews

174 reviews

Housekeeping6
Car Park1
See map

6.3

Good

Location rating score

Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Pasaraya Wan Lee Hen

180 m

doremi sound & light

280 m

Mydin TAR

300 m

Bazaar Baru Market

410 m

Kuala Lumpur Metropolitan University

410 m

Popular landmarks
Menara Kuala Lumpur

1.7 km

Petronas Twin Towers

2.0 km

Central Market

2.2 km

KLCC - Bukit Bintang Pedestrian Walkway

2.3 km

Aquaria KLCC

2.3 km

Closest landmarks
MSL Travel

180 m

Parking Lot

220 m

Villa Puteri Visitors' Carpark

400 m

Villa Putera Swimming Pool

430 m

Damai Service Hospital

520 m

Hotel Grand Mutiara

110 Jln Raja Laut, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50350 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Chowkit / Putra WTC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

290 meters to public transportation

Inside city center

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money5.8
Distance to city center1 km
Location rating6.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.5 km

Rooms available at Hotel Grand Mutiara

Single Room
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
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Triple Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed and 1 double be...
Enter dates to see prices
Deluxe King Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Twin Room
...
  • Room size: 61 m²/657 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior King Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Family Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 12 m²/129 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • 1 king bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Hotel Grand Mutiara?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hotel Grand Mutiara?

Check-in is from 11:30 AM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Grand Mutiara?

Hotel Grand Mutiara is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 160 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Grand Mutiara also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Grand Mutiara has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

What are my dining options at Hotel Grand Mutiara?

To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Hotel Grand Mutiara?

Hotel Grand Mutiara does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Grand Mutiara?

The closest train, metro, or bus station is LRT Train Station - PWTC, 300 m away from Hotel Grand Mutiara.

What restaurants are nearby Hotel Grand Mutiara?

Hotel Grand Mutiara’s neighborhood is Chowkit / Putra WTC which includes popular restaurants such as Canadian 2 for 1 Pizza, Kofuku Japanese Cuisine and Restaurant Makanan Arab Ghroffran.

What popular shopping places are close to Hotel Grand Mutiara?

Located in the Chowkit / Putra WTC area, Hotel Grand Mutiara is close to great shopping choices like doremi sound & light, Mydin TAR and Sunway Putra Mall.

What are popular attractions near Hotel Grand Mutiara?

Hotel Grand Mutiara is located in Chowkit / Putra WTC area, which is famous for attractions such as Tatt Khalsa Diwan Gurdwara, Putra World Trade Centre and Wat Meh Liew Buddhist Temple.

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Explore the neighborhood

What people love about Hotel Grand Mutiara

  • 7.2

    Very good
    Staff 

    "Staff friendly,"

    hafsah

    |

    September 21, 2022

  • 10

    Exceptional
    Location

    "Location is good."

    Hasreeyati

    |

    February 17, 2020

  • 8.4

    Excellent
    Bathroom

    "Bathroom space was good."

    Melissa

    |

    April 14, 2019

Property ranking|Compared to 7,103 Kuala Lumpur properties
See all rankings
Cheapest price score
Room comfort score
4/10
Room size
24 sqm.
Value for money score
5.9/10
Better than
97
%
of Kuala Lumpur properties
Better than
92
%
of Kuala Lumpur properties
Bigger than
91
%
of Kuala Lumpur properties
Better than
82
%
of Kuala Lumpur properties
Overall rating:

5.4

Review score
174 reviews
Cleanliness
4.7
Facilities
4.8
Location
6.3
Read all reviews >
More about Hotel Grand Mutiara

More about Hotel Grand Mutiara

Hotel Grand Mutiara

You'll love the exceptional convenience during your stay at Hotel Grand Mutiara, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur. Hotel Grand Mutiara is located just 9.8 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Grand Mutiara. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the laundry service offered at Hotel Grand Mutiara. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Hotel Grand Mutiara. Smoking may only take place in restricted designated areas.
Rooms at Hotel Grand Mutiara are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Hotel Grand Mutiara offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator and bottled water are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Hotel Grand Mutiara which has a selection of kosher and halal options. If you like to eat in the privacy of your room, Hotel Grand Mutiara can arrange to have groceries delivered to your doorstep.
The hotel even has in-house cooking amenities such as BBQ facilities and shared kitchen for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Grand Mutiara has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the salon. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Hotel Grand Mutiara and explore Kuala Lumpur during your stay. You're sure to want to visit Menara Kuala Lumpur located 1.6 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 92% of accommodations in the city.
This accommodation beats more than 92% of competition in the city on room comfort.

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Amenities and facilities
Review score
Facilities

4.8

Most talked about facilities

Housekeeping

6 mentions

Car Park

2 mentions

Internet

1 mention

Languages spoken

  • English
  • Arabic
  • Hindi
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Linens
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Location
110 Jln Raja Laut, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50350
Good
Location

6.3

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    16.5 km 37 min drive
  • Kuala Lumpur International Airport (KUL)
    47.1 km 59 min drive

Public transportation

  • LRT Train Station - PWTC
    310 m 4 min walk
  • Chow Kit Monorail Station
    320 m 7 min walk

Hospital or clinic

  • Damai Service Hospital
    520 m 8 min walk

Shopping

  • Pavilion Kuala Lumpur
    2.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    110 m 1 min walk
What's nearby

Popular landmarks

  • Menara Kuala Lumpur
    1.7 km
  • Petronas Twin Towers
    2.0 km
  • Central Market
    2.2 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    2.3 km
  • Aquaria KLCC
    2.3 km
  • KLCC Park
    2.4 km
  • Jalan Alor
    2.5 km
  • Chinatown - Kuala Lumpur
    2.5 km
  • Pavilion Kuala Lumpur
    2.7 km
  • KL Bird Park
    2.8 km

Nearby landmarks

  • MSL Travel
    180 m
  • Pasaraya Wan Lee Hen
    180 m
  • Parking Lot
    220 m
  • doremi sound & light
    280 m
  • Mydin TAR
    300 m
  • LRT Train Station - PWTC
    310 m
  • Chow Kit Monorail Station
    320 m
  • Villa Puteri Visitors' Carpark
    400 m
  • Bazaar Baru Market
    410 m
  • Kuala Lumpur Metropolitan University
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-10 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:30
  • Check-in until12:00
  • Check-out from12:00
  • Check-out until12:30
  • Reception open until23:59

Getting around

  • Airport transfer fee160 MYR
  • Distance from city center1 km

Extras

  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Number of floors4
  • Number of rooms 42

Parking

  • Daily parking fee0 MYR

Reviews of Hotel Grand Mutiara from real guests

Provided by verified guests of Agoda
5.4
/
10
Review score
Cleanliness4.7
Facilities4.8
Location6.3
Room comfort and quality4.0
Service5.3
Value for money5.8
High score for Kuala Lumpur
Rating
9+ Exceptional (7)
8-9 Excellent (7)
7-8 Very Good (8)
6-7 Good (3)
<6 Below Expectation (60)
Time of the year
Mar - May (11)
Jun - Aug (23)
Sep - Nov (23)
Dec - Feb (28)
All guests (174)
All room types
All languages

Show reviews that mention 

Showing 85 verified guest comments
12345
8.8
Excellent
Thomas from Germany
Solo traveler
Twin Room
Stayed 16 nights in February 2019

STRONG Wifi ”

Apart from a few small cockroaches I have seen in the bathroom , my room was nice l Large with comfortable beds .The TV only had free Malaysia channels -2 of them blur...When I asked at reception a few minute later someone came up and fixed the problem . Wifi was VERY good . Drinking water was provided .For additional hot and cold drinking water there was a dispenser. Eating in the area is good and cheap-try the big hotel across the road .The Free GOKL buses stop 50 meters away from the hotel-Monorail 5 minutes walk For the price I paid -a bargain :-D

Reviewed March 28, 2019

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thank you for your very important feedback

Responded July 09, 2019
Hotel Grand Mutiara
10.0
Exceptional
Hasreeyati from Malaysia
Family with teens
Deluxe Queen
Stayed 1 night in March 2019

Exceptional”

Location is good.

Reviewed February 17, 2020

See room deals

Thank you for your very important feedback Hope see you again

Responded February 17, 2020
Hotel Grand Mutiara
8.8
Excellent
GHULAM from Pakistan
Business traveler
Deluxe Queen
Stayed 1 night in February 2019

Staff is Honest and kind”

Owner-Staff is Honest i really like this. I was forget My Black Coat 3 months before, i got back this recent my this stay 14 FEB. i really like this. Toilet water pipe was leakage only this problem.. hope they will solve it. everything fine there. i recommend stay here.

Reviewed February 16, 2019

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thank you for your great support. we will serve your more better inshaAllah

Responded July 09, 2019
Hotel Grand Mutiara
8.4
Excellent
Melissa from Malaysia
Group
Twin Room
Stayed 2 nights in August 2018

Short stay”

The room was really small with two single beds but it is reasonable because the room price was really cheap. Bathroom space was good.

Reviewed April 14, 2019

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thank you for your feedback

Responded July 09, 2019
Hotel Grand Mutiara
8.0
Excellent
Lan from Malaysia
Group
Deluxe King Room
Stayed 1 night in December 2021

Just ok”

Location is ok

Reviewed December 31, 2021

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7.6
Very good
Richard from Malaysia
Couple
Triple Room
Stayed 3 nights in December 2018

not so good ”

one day the hotel had no electricity whole day

Reviewed January 06, 2019

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Dear Guest, you are totally wrong. for your kind information not only my hotel even whole Malaysia i don't think so this kind of problem have but also thank you for your feedback

Responded January 12, 2019
Hotel Grand Mutiara
6.8
Good
Rafiq from Malaysia
Solo traveler
Triple Room
Stayed 1 night in October 2018

Okay for price”

Cleanliness is okay. The window was not able to block out the noise unfortunately. But I slept just fine. Water pressure was good as long as water heater.

Reviewed April 03, 2019

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Thank you for your important feedback

Responded April 09, 2019
Hotel Grand Mutiara
6.0
Hafizuddin from Malaysia
Family with teens
Triple Room
Stayed 1 night in January 2022

Just ok”

Juat ok for budget

Reviewed January 13, 2022

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4.4
Reena from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in December 2021

Scammm hotel!”

Picture is totally different with what u get! We stay during the flash flood , we can understand about the situation. But to get a very dirty room was a bit turndown. Can understand about its a budget hotel.but u can get deffinately better room. Toilet is another level ,mold everywhere,hot water not working.broken lamp only cover by plastic bag😂😂 The staff barely speak bahasa/english. But helpfull.tv is working.bedsheet was okay atleast clean.

Reviewed December 26, 2021

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5.2
Muhammad from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in May 2022

Above average”

The only thing that I can recommend here Is the parking

Reviewed May 29, 2022

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4.8
Mohamad from Malaysia
Family with teens
Twin Room
Stayed 1 night in February 2019

Aircond available but warm, hotel management not repair”

I will going to this hotel in future

Reviewed February 04, 2019

See room deals

thank you for your very important feedback. promise you that next time you can get better service

Responded July 09, 2019
Hotel Grand Mutiara
4.8
Muhammad from Malaysia
Solo traveler
Deluxe Queen
Stayed 1 night in October 2019

Below Average”

First and last coming to this hotel...I got bitten many bed bugs...

Reviewed November 01, 2019

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Thank you for your very important feedback

Responded November 08, 2020
Hotel Grand Mutiara
4.0
mr from Malaysia
Solo traveler
Deluxe Queen
Stayed 1 night in January 2022

Hotel staff so bad”

Hello use brain I not use Ur mother money to chckin.since I pay. Room no hot water AC problem. No clean. The funny issue that stupit staff can give same room.which is my nx chckin.rude right.if I'm chckin use mother money then find.i pay use my money so give good room.even no soap.u all useless wasteing hotel money

Reviewed January 10, 2022

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4.0
Norazuan from Malaysia
Family with teens
Twin Room
Stayed 2 nights in February 2019

Cleanliness”

The room is very smelly, have to open the window otherwise you can't really breath & sleep.. The good thing about this hotel is free parking & elvator to each floor. Please upgrade rooms & parking lots cleanliness and update your hotel's contact number as well

Reviewed February 11, 2019

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thank you for your feedback hope your next stay is more better. thank you

Responded July 09, 2019
Hotel Grand Mutiara
4.0
GHULAM from Pakistan
Business traveler
Deluxe Queen
Stayed 1 night in December 2019

Not so clean ”

This time i come this hotel..room was not clean. Bath room also not clean. they give me Towel with big hole.. haha before this hotel was good.. now new owner come. maybe they have some difficulty. hope next time will be good.

Reviewed December 26, 2019

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Thank you for your very important feedback

Responded November 08, 2020
Hotel Grand Mutiara
3.6
Suffian from Malaysia
Family with young children
Deluxe Queen
Stayed 2 nights in November 2021

Perfect example for hotel that we dont want to stay”

Too dirty. The door is verry bad condition, too hard to open and close. Toilet flush not working. I ask them to repair it before im out to town, but no job is done when i came back. Need to ask them twice. I stayed for 2 days, but no cleaning service after 1st night. Sound from the ceiling fan are too noisy. No a/c remote provided. No bulb at the bed lamp and the holder still there which is very dangerous since i bring my 2yo kids with me. Could has a supply when switch is on. It was a nightmare staying at this hotel!!

Reviewed November 20, 2021

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3.6
NADIAH from Malaysia
Group
Triple Room
Stayed 1 night in December 2019

One word: DIRTY!”

Dirty, dirty and dirty. I have never encounter such a dirty hotel like this one hotel. Mattress, pillow case and towels are dirty, full with dirt and blood stains! There's coachroaches everywhere, even between the mattress and inside the closet. My room even got termites! It's a one hellish experience to be there eventho I only stayed there for one night. But nevertheless I've definitely would never ever come back. This hotel may be cheap but full of "surprises". If you're looking for a decent place to stay then AVOID THIS HOTEL AT ANY COST!!

Reviewed January 02, 2020

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Thank you for your very important feedback

Responded November 08, 2020
Hotel Grand Mutiara
3.6
Ganushi from Sri Lanka
Couple
Deluxe Queen
Stayed 1 night in October 2019

Not recommend at all”

If you need a hotel to sleep its fine. But lack of cleanliness.. Smells all over the room.

Reviewed February 15, 2022

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3.6
Fauzan from Malaysia
Family with teens
Triple Room
Stayed 1 night in January 2020

Uncomfortable ”

Staff not trained enough to handle customer. Poor cleanliness. Hotel name changed.

Reviewed February 02, 2020

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Thank you for your very important feedback

Responded November 08, 2020
Hotel Grand Mutiara
3.2
Zahura from Malaysia
Business traveler
Twin Room
Stayed 1 night in September 2019

Acceptable”

Toilet is dirty. Aircond not functional well. Room window can't close and cracked. Facilities is not function i.e tpon. I have check out 10 minutes after check in. Due to that I have check in myself to other hotel. Wasting my money. When reviewed photo at apps everthing looked good but indah khabar dari rupa.

Reviewed September 15, 2019

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THANK YOU FOR YOUR FEEDBACK

Responded October 15, 2019
Hotel Grand Mutiara
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