Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

For those who wish to drive their own cars, Hotel Grand Crystal has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Alor Setar with private transportation, the hotel can arrange taxi service.

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Grand Crystal. Western breakfast is available for guests. There's an additional charge of 17 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Hotel Grand Crystal features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

On-site venues and convenient event services make Hotel Grand Crystal an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 100 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

Hotel Grand Crystal does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

Alor Setar Railway Station is the closest train, metro, or bus station, about 1.1 km away from Hotel Grand Crystal.

Hotel Grand Crystal is located in Alor Setar City Center, famous for good restaurants such as Caffe Diem, Big Galley's Cafe and Medina Thai Palace.

Hotel Grand Crystal is located in Alor Setar City Center area which features shopping places such as Aman Central, City Plaza Alor Setar Shopping Mall and Pekan Rabu Complex.

Guests at Hotel Grand Crystal can easily visit Menara Alor Setar Tower, Zahir Mosque and Kedah Paddy Museum located in the Alor Setar City Center area.

Hotel Grand Crystal is located in the Alor Setar City Center area, which is famous for natural sightseeing destinations such as Kolam Memancing Udang Galah Jalan Stadium, Kolam Memancing Udang Galah JTR and Gunung Keriang.