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Exterior view, Hotel Grand Crystal in Alor Setar
Family Deluxe Triple - Bathroom, Hotel Grand Crystal in Alor Setar
a large building with a lot of windows, Hotel Grand Crystal in Alor Setar
Lobby, Hotel Grand Crystal in Alor Setar
Swimming pool [outdoor], Hotel Grand Crystal in Alor Setar
a hotel room with two beds and two lamps, Hotel Grand Crystal in Alor Setar
a living room with a couch, chair, table and a lamp, Hotel Grand Crystal in Alor Setar

Removed from saved list

6.9

Good

2,253 reviews

2,253 reviews

Housekeeping32
Shops8
Car Park7
See map

7.4

Very good

Location rating score

Very good location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Sentosa Plaza

130 m

Rumah Merdeka

270 m

Zahir Mosque

340 m

Muzium Padi

370 m

The Big Clock Tower

390 m

Popular landmarks
Menara Alor Setar Tower

730 m

Pekan Rabu Complex

740 m

City Plaza Alor Setar Shopping Mall

980 m

Rumah Kelahiran Mahathir

1.0 km

Wat Nikrodharam

1.6 km

Closest landmarks
BP

130 m

Venkat Skin Clinic

290 m

Private Parking

360 m

INS Specialist Centre

440 m

WellBeing

460 m

Hotel Grand Crystal

40, Jalan Kampung Perak, Alor Setar City Center, Alor Setar, Malaysia, 5100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Alor Setar City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Menara Alor Setar Tower. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Check-in [24-hour]

150 meters to Sentosa Plaza

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Swimming pool [outdoor]

Restaurants

Laundry service

Your dates are popular among travelersUsers are booking a place in Alor Setar every 3 minutes on Agoda.com
Value for money7.1
Location rating7.4
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport9.6 km

Rooms available at Hotel Grand Crystal

Deluxe Twin
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Junior Suite Room
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Deluxe Double
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Family Deluxe Triple
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 single bed and 1 queen be...
Enter dates to see prices
Superior Twin Room
...
  • Room size: 14 m²/151 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
FAMILY ROOM FAMILY DELUXE TRIPLE
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Junior Suite(1 Queen Bed)
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Family Deluxe Triple(1 Twin Bed)
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Grand Crystal?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Grand Crystal?

For those who wish to drive their own cars, Hotel Grand Crystal has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Alor Setar with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Grand Crystal?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Grand Crystal. Western breakfast is available for guests. There's an additional charge of 17 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Grand Crystal?

Hotel Grand Crystal features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can business events be hosted at Hotel Grand Crystal?

On-site venues and convenient event services make Hotel Grand Crystal an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 100 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Grand Crystal?

Hotel Grand Crystal does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Grand Crystal?

Alor Setar Railway Station is the closest train, metro, or bus station, about 1.1 km away from Hotel Grand Crystal.

What restaurants are nearby Hotel Grand Crystal?

Hotel Grand Crystal is located in Alor Setar City Center, famous for good restaurants such as Caffe Diem, Big Galley's Cafe and Medina Thai Palace.

What popular shopping places are close to Hotel Grand Crystal?

Hotel Grand Crystal is located in Alor Setar City Center area which features shopping places such as Aman Central, City Plaza Alor Setar Shopping Mall and Pekan Rabu Complex.

What are popular attractions near Hotel Grand Crystal?

Guests at Hotel Grand Crystal can easily visit Menara Alor Setar Tower, Zahir Mosque and Kedah Paddy Museum located in the Alor Setar City Center area.

What popular natural sightseeing spots are close to Hotel Grand Crystal?

Hotel Grand Crystal is located in the Alor Setar City Center area, which is famous for natural sightseeing destinations such as Kolam Memancing Udang Galah Jalan Stadium, Kolam Memancing Udang Galah JTR and Gunung Keriang.

See map

Explore the neighborhood

What people love about Hotel Grand Crystal

  • 8.4

    Excellent
    Staff 

    "Rooms are clean, staff is good, breakfast is good, Bath tub is nice."

    Kshitij

    |

    December 16, 2022

  • 7.6

    Very good
    Cleanliness

    "Room was comfortable & clean."

    Mohd

    |

    October 23, 2022

  • 9.2

    Exceptional
    Location

    "Nice hotel to stay with good location."

    Mohd

    |

    January 14, 2023

Property ranking|Compared to 262 Alor Setar properties
See all rankings
Room comfort score
6.7/10
Room size
23 sqm.
Cheapest price score
Couples review score
7.1/10
Better than
92
%
of Alor Setar properties
Bigger than
88
%
of Alor Setar properties
Better than
77
%
of Alor Setar properties
Better than
74
%
of Alor Setar properties
Overall rating:

6.9

Good
2,253 reviews
Cleanliness
6.6
Facilities
6.3
Location
7.4
Read all reviews >
What travelers say they love:
clean & malay staff is very helpful
Az from Malaysia
Family with young children
More about Hotel Grand Crystal

More about Hotel Grand Crystal

Hotel Grand Crystal

Get the most from an urban escape in Alor Setar when you book a room at Hotel Grand Crystal. Located right in the city center, Hotel Grand Crystal saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Hotel Grand Crystal makes it easy to plan your day trips, sightseeing, and more around Alor Setar. Guests can enjoy free parking right at the hotel.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal.
Hotel Grand Crystal also provides a hair dryer and toiletries in bathrooms for select rooms.


Dining and things to do

Every day at Hotel Grand Crystal begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Grand Crystal caters to its guests varied dietary restrictions with cuisine types such as halal available.


Around the property

Experience all the sights and local attractions of Alor Setar with Hotel Grand Crystal as your base. Never forget your time in Alor Setar with a special gift or trinket from Aman Central just 530 m away. Acquire some cultural knowledge with a day at Kedah Paddy Museum located 8.3 km away, where you can see famous works by local artists.


Reasons to stay here

Find some of the city's best deals here with rooms 87% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 91% of accommodations in the city.

Show less

Amenities and facilities

Good
Facilities

6.3

Most talked about facilities

Swimming Pool

43 mentions

Housekeeping

42 mentions

Breakfast

39 mentions

Food & Dining

16 mentions

Languages spoken
  • English
  • Indonesian
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Satellite/cable channels
  • Shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Putra Cafe
  • Menu: A-la-carte

Location

40, Jalan Kampung Perak, Alor Setar City Center, Alor Setar, Malaysia, 5100
Very good
Location

7.4

Airports
  • Sultan Abdul Halim Airport (AOR)
    9.6 km
  • Langkawi International Airport (LGK)
    73.9 km
Public transportation
  • Alor Setar Railway Station
    1.1 km
  • Anak Bukit
    7.0 km
Hospital or clinic
  • BP
    130 m
Shopping
  • Aman Central
    540 m
Convenience store
  • 7 Eleven
    130 m
Cash withdrawal
  • ATM
    600 m

What's nearby

Popular landmarks
  • Zahir Mosque
    340 m
  • Aman Central
    540 m
  • Muzium Di Raja
    560 m
  • Menara Alor Setar Tower
    730 m
  • Pekan Rabu Complex
    740 m
  • City Plaza Alor Setar Shopping Mall
    980 m
  • Rumah Kelahiran Mahathir
    1.0 km
  • Wat Nikrodharam
    1.6 km
  • Kedah State Museum
    1.7 km
  • Kedah Paddy Museum
    8.4 km
Nearby landmarks
  • BP
    130 m
  • Sentosa Plaza
    130 m
  • Rumah Merdeka
    270 m
  • Venkat Skin Clinic
    290 m
  • Zahir Mosque
    340 m
  • Private Parking
    360 m
  • Muzium Padi
    370 m
  • The Big Clock Tower
    390 m
  • INS Specialist Centre
    440 m
  • WellBeing
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of 50 MYR upon check-in.
  • Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)17 MYR
The property
  • Number of restaurants1
  • Number of rooms 130

Property announcements

Swimming pool is temporarily closed until further notice.

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
The following hotel facilities will also be restricted until further notice:
• Surau / Prayers facilities
• Swimming pool
• Other leisure facilities
• Buffet restaurants
• Meeting facilities / rooms / ballroom / events / exhibitions
• Any other that involves mass gathering

Reviews of Hotel Grand Crystal from real guests

Provided by verified guests of Agoda
Cleanliness6.6
Facilities6.3
Location7.4
Room comfort and quality6.7
Service7.2
Value for money7.1
High score for Alor Setar
Rating
9+ Exceptional (116)
8-9 Excellent (94)
7-8 Very Good (227)
6-7 Good (184)
<6 Below Expectation (388)
Time of the year
Mar - May (208)
Jun - Aug (250)
Sep - Nov (253)
Dec - Feb (298)
All guests (1,982)
All room types
All languages

Show reviews that mention 

Showing 1,009 verified guest comments
12345
10.0
Exceptional
Hean
Couple
Deluxe Double
Stayed 1 night in July 2019

Exceptional”

The fridge and the TV remote control in my room were not working. Otherwise the stay was comfortable and satisfying. Will definitely stay here again if I have dealings in town.

Reviewed July 25, 2019

See room deals

10.0
Exceptional
MOHAMAD from Malaysia
Family with young children
Deluxe Twin
Stayed 2 nights in January 2019

Staff very sporting.. hotel clean and nice view”

Safe and beauty private swimming pool

Reviewed January 27, 2019

See room deals

9.6
Exceptional
NOR
Couple
Stayed 3 nights in March 2019

Second time staying here...”

Price: Affordable. Location: 5-8mins walk to Masjid Zahir, Aman Central Mall & Alor Setar Tower. Room: Clean, Comfortable, Spacious. Check In/Out: Fast & Easy. Staff : Friendly. Service: Good. Swimming pool: Clean. Parking: Sufficient. Mini fridge/kettle/hair dryer: Excellent. This is my second time staying here and I'm satisfied with the services of this Hotel.

Reviewed March 12, 2019

See room deals

9.6
Exceptional
shaza from Malaysia
Group
Deluxe Double
Stayed 2 nights in February 2022

Excellent!”

excellent! i recommend for those who wish to travel in Alor Star to stay here. the room is big, comfort and nice. The price is also affordable

Reviewed February 07, 2022

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10.0
Exceptional
FATIN from Malaysia
Business traveler
Stayed 1 night in September 2018

Helpful staff”

The staffs very helpful and informative. Easy to park in front the hotel and location is in the center of city.

Reviewed May 08, 2019

See room deals

10.0
Exceptional
ANDRIEZAM from Malaysia
Family with young children
Deluxe Double
Stayed 1 night in January 2021

Located in town”

In town but cool to rest also strategy place out for shopping or hangin' around..

Reviewed January 06, 2021

See room deals

10.0
Exceptional
Aizati from Malaysia
Family with young children
Family Deluxe Triple
Stayed 2 nights in December 2018

Recommended, best hotel”

Very recommend. Spacious room and not noisy hotel. Good facilities.

Reviewed March 21, 2019

See room deals

9.6
Exceptional
REZUHAINI from Malaysia
Couple
Deluxe Double
Stayed 2 nights in May 2022

STAYCATION”

The room was clean, comfortable and the staff was friendly. I recommend this hotel for anyone visiting Alor Setar city.

Reviewed June 27, 2022

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10.0
Exceptional
Norul from Malaysia
Business traveler
Deluxe Double
Stayed 1 night in April 2022

perfect”

clean n frendly staff

Reviewed April 18, 2022

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10.0
Exceptional
hisyamuddin from Malaysia
Family with young children
Family Deluxe Triple
Stayed 1 night in December 2018

Friendly”

All the staff are friendly and very accommodating

Reviewed December 13, 2019

See room deals

Thank you for taking the time to review our property, your comments are very much valued. We look forward to welcoming you back to the hotel in the near future. Best Regards, Zira

Responded January 07, 2020
Hotel Grand Crystal
10.0
Exceptional
Mohd from Malaysia
Couple
Deluxe Double
Stayed 1 night in June 2020

pleasant stay”

the only choice hotel in alor setar

Reviewed December 17, 2020

See room deals

10.0
Exceptional
Norazura from Malaysia
Family with young children
Deluxe Twin
Stayed 1 night in February 2020

Value for Money”

Nice and very satisfied

Reviewed July 16, 2020

See room deals

8.8
Excellent
Mohd from Malaysia
Business traveler
Deluxe Double
Stayed 3 nights in December 2020

comfortable place to stay”

PROs- (1) Rooms were comfortable, clean and spacious (2) Very old hotel but efforts have been done to refurbish the hotel rooms (3) clean bath tab (thumbs up) Cons- (1) swimming pool was not in service maybe due to PKP and recent reopening of the hotel (2) tv was functioning, but tv had no signals or broadcasting of channels due to maintenance works that needed to be done. Overall, the hotel lacks a few facilities, but satisfied and will come again. need to reopen the pool especially for children.

Reviewed December 28, 2020

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10.0
Exceptional
Norul from Malaysia
Business traveler
Deluxe Double
Stayed 1 night in April 2022

nice ”

nice place not crowded

Reviewed April 18, 2022

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9.2
Exceptional
AIZAT from Malaysia
Family with young children
Deluxe Twin
Stayed 1 night in February 2022

The Service”

the room was fine, big, clean, everything. Just the service, they dont have enough manpower. the pool and buffet was closed. maybe due to SOP

Reviewed February 07, 2022

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10.0
Exceptional
janarthanan from Malaysia
Solo traveler
Deluxe Double
Stayed 1 night in January 2022

Exceptional”

Great customer service..

Reviewed February 12, 2022

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10.0
Exceptional
MOHD from Malaysia
Couple
Deluxe Double
Stayed 1 night in February 2022

Location”

Walking distance to attraction place

Reviewed February 24, 2022

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10.0
Exceptional
MAZUIN from Malaysia
Business traveler
Deluxe Double
Stayed 1 night in December 2020

Exceptional”

Good servis

Reviewed December 28, 2020

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9.2
Exceptional
Ahmad from Malaysia
Family with young children
Family Deluxe Triple
Stayed 1 night in July 2022

Exceptional”

Overall Its okay but the water tap pressure at the shower tub too slow. The room is celan adn the staff really friendly and helpful.

Reviewed July 17, 2022

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10.0
Exceptional
Nor
Family with young children
Family Deluxe Triple
Stayed 2 nights in December 2019

Exceptional”

selesa, servis terbaik

Reviewed December 26, 2019

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Thank you for taking the time to review our property, your comments are very much valued. We look forward to welcoming you back to the hotel in the near future. Best Regards, Zira

Responded January 07, 2020
Hotel Grand Crystal
12345
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