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Hotel de Saint Germain
Hotel de Saint Germain
Hotel de Saint Germain
Hotel de Saint Germain
Hotel de Saint Germain
Hotel de Saint Germain
Hotel de Saint Germain

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7.8

Very good

771 reviews

771 reviews

Housekeeping4
24-hour front desk2
Food & Dining1
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Le Centaure de Cesar

60 m

Theatre du Vieux Colombier

70 m

Boatilus Shop

110 m

Capucine Puerai

130 m

Shade

140 m

Popular landmarks
Luxembourg Gardens

840 m

Musee d'Orsay Museum

950 m

La Sainte-Chapelle

1.1 km

Louvre Museum

1.2 km

Champs-Elysees

2.6 km

Closest landmarks
Saint Germain Des Prés

180 m

Espace Fondation EDF

190 m

Sonia Rykiel

210 m

Silk and Cashmere

210 m

Rue Bonaparte

230 m

Hotel de Saint Germain

50 Rue du Four, Quartier Saint-Germain-des-Prés - Luxembourg, Paris, France, 75006 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Quartier Saint-Germain-des-Prés - Luxembourg, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Eiffel Tower. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

150 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

830 meters to Luxembourg Gardens

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Paris every 1 minutes on Agoda.com
Value for money6.9
Distance to city center0 km
Location rating8.6
Nearest airportParis-Le Bourget Airport (LBG)
Distance to airport13.2 km

Rooms available at Hotel de Saint Germain

Very good
Room comfort & quality

8

Standard Double
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
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Single Room
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 semi double bed
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Double
...
  • Separate shower/bathtub
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Single
...
  • Separate shower/bathtub
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Twin Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 2 single beds
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Two Double Adjoining Rooms
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 double beds
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Adjacent Room
...
  • Room size: 24 m²/258 ft²
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Double or Twin Room
...
  • Room size: 14 m²/151 ft²
  • 2 single beds or 1 queen be...
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Double or Twin Room
...
  • Room size: 14 m²/151 ft²
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Room Assigned on Arrival
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Hotel de Saint Germain?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel de Saint Germain?

Hotel de Saint Germain is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 40 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel de Saint Germain also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel de Saint Germain has a car park that's close to the hotel. Parking is available for a fee of 15 EUR per day. If you're looking for an easy way to get around Paris with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel de Saint Germain?

Wake up to a great buffet breakfast at Hotel de Saint Germain. Adults can enjoy breakfast offered with an additional charge of 12 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel de Saint Germain?

Hotel de Saint Germain features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel de Saint Germain?

Hotel de Saint Germain does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hotel de Saint Germain?

Saint-Sulpice Metro Station is the closest train, metro, or bus station, about 150 m away from Hotel de Saint Germain.

What restaurants are nearby Hotel de Saint Germain?

Hotel de Saint Germain is located in Quartier Saint-Germain-des-Prés - Luxembourg, famous for good restaurants such as la rhumerie, Street Bangkok and Guy Savoy.

What popular shopping places are close to Hotel de Saint Germain?

Hotel de Saint Germain is located in Quartier Saint-Germain-des-Prés - Luxembourg area which features shopping places such as Capucine Puerai, Shade and MY TOKKI Korean Clothing.

What are popular attractions near Hotel de Saint Germain?

Guests at Hotel de Saint Germain can easily visit Luxembourg Gardens, Saint Germain des Pres Quarter and Le Centaure de Cesar located in the Quartier Saint-Germain-des-Prés - Luxembourg area.

What popular natural sightseeing spots are close to Hotel de Saint Germain?

Hotel de Saint Germain is located in the Quartier Saint-Germain-des-Prés - Luxembourg area, which is famous for natural sightseeing destinations such as Esplanade Gaston Monnerville.

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Explore the neighborhood

What people love about Hotel de Saint Germain

  • 9.2

    Exceptional
    Staff 

    "Staff is very friendly."

    Grace

    |

    September 25, 2022

  • 7.2

    Very good
    Location

    "Good location."

    tammy

    |

    August 20, 2022

  • 7.6

    Very good
    Location

    "The hotel is great for price and location."

    Sara

    |

    April 6, 2022

Property ranking|Compared to 5,521 Paris properties
See all rankings
Room comfort score
8/10
Location score
8.6/10
Cleanliness score
7.9/10
Room size
11 sqm.
Better than
97
%
of Paris properties
Better than
92
%
of Paris properties
Better than
90
%
of Paris properties
Bigger than
90
%
of Paris properties
Overall rating:

7.8

Very good
771 reviews
Cleanliness
7.9
Facilities
6.1
Location
8.6
Read all reviews >
More about Hotel de Saint Germain

More about Hotel de Saint Germain

Hotel de Saint Germain

See the best of Paris with a stay at Hotel de Saint Germain, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Paris is easy with a stay at Hotel de Saint Germain, just 2.7 km from Eiffel Tower.
Hotel de Saint Germain provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Paris.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains in some rooms for the benefit of guests. Some selected rooms have daily newspaper and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, instant coffee and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.


Around the property

Visit the sights and local attractions of Paris during your stay at the hotel. Learn about the city's art history with a day at Louvre Museum located 1.2 km away, where you can see collections by famous artists. Pose in front of Arc de Triomphe located 3.5 km away, and you can always show your friends the time you went to Paris.


Reasons to stay here

Rooms here are cheaper than 96% of accommodations in the city.
This hotel's food and dining score higher than 94% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.1

Most talked about facilities

Housekeeping

5 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • Italian
  • Portuguese
  • Romanian
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Restaurants on site

Restaurant

  • Cuisine: French
  • Menu: A-la-carte
Location
50 Rue du Four, Quartier Saint-Germain-des-Prés - Luxembourg, Paris, France, 75006
Excellent
Location

8.6

Airports

  • Paris-Le Bourget Airport (LBG)
    13.2 km 38 min drive
  • Orly Airport (ORY)
    14.3 km 27 min drive

Public transportation

  • Saint-Sulpice Metro Station
    160 m 3 min walk
  • Saint-Germain-des-Prés Metro Station
    250 m 3 min walk

Hospital or clinic

  • Cabinet Dentaire Smidtas
    320 m

Shopping

  • Galeries Lafayette Paris Haussmann
    2.4 km

Convenience store

  • Carrefour Express
    470 m 3 min drive

Cash withdrawal

  • ATM
    40 m 1 min walk
What's nearby

Popular landmarks

  • Luxembourg Gardens
    840 m
  • Musee d'Orsay Museum
    950 m
  • La Sainte-Chapelle
    1.1 km
  • Louvre Museum
    1.2 km
  • Champs-Elysees
    2.6 km
  • Eiffel Tower
    2.7 km
  • Arc de Triomphe
    3.5 km
  • Montmartre
    3.9 km
  • Basilique du Sacre-Coeur de Montmartre
    3.9 km

Nearby landmarks

  • Le Centaure de Cesar
    60 m
  • Theatre du Vieux Colombier
    70 m
  • Boatilus Shop
    110 m
  • Capucine Puerai
    130 m
  • Shade
    140 m
  • Saint-Sulpice Metro Station
    160 m
  • Cacharel Shop
    160 m
  • MY TOKKI Korean Clothing
    170 m
  • Pierre Herme Shop
    180 m
  • Formes Store
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee40 EUR
  • Distance from city center0 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)12 EUR
  • Daily Internet/Wi-Fi fee0 EUR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 30
  • Room voltage220
  • Most recent renovation2014

Parking

  • Daily parking fee15 EUR
Property announcements

Guests arriving after 18:00 are kindly requested to contact the hotel in advance. Contact details can be found on the booking confirmation. When booking more than 3 rooms, different policies and additional supplements may apply.

Reviews of Hotel de Saint Germain from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.9
Facilities6.1
Location8.6
Room comfort and quality8.0
Service7.7
Value for money6.9
High score for Paris
Rating
9+ Exceptional (15)
8-9 Excellent (3)
7-8 Very Good (11)
6-7 Good (7)
<6 Below Expectation (18)
Time of the year
Mar - May (19)
Jun - Aug (18)
Sep - Nov (7)
Dec - Feb (10)
All guests (121)
All room types
All languages

Show reviews that mention 

Showing 54 verified guest comments
123
10.0
Exceptional
Chua from Malaysia
Solo traveler
Standard Double
Stayed 4 nights in December 2018

Good location and value for money”

The hotel is at a good location, near to metro station and many good restaurant around. Just walking distance to louvre and notre dame. The staff are very helpful and nice. The room is very clean! The only thing is the hotel just above the metro line, so a bit noisy when the train pass by, but there is no problem at night.

Reviewed January 02, 2019

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Good morning Chua, Thank you very much for your comments! Best regards

Responded February 23, 2019
Hotel de Saint Germain
10.0
Exceptional
Elena from France
Solo traveler
Single Room
Stayed 2 nights in August 2021

Great place to land”

I liked everything about this place

Reviewed August 24, 2021

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9.6
Exceptional
Vincent from United States
Solo traveler
Standard Double
Stayed 7 nights in July 2019

Easy to return!”

Hotel de Saint Germain is quite food and I will continue to use it when in Paris. The staff is friendly and helpful.

Reviewed July 10, 2019

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Cher client, Un grand merci pour vos commentaires! Nous sommes heureux de savoir que vous avez passé un excellent séjour à l'hôtel, situé en plein coeur de Saint Germain des Prés. Cordialement

Responded July 12, 2019
Hotel de Saint Germain
9.2
Exceptional
Tsz from China
Couple
Standard Double
Stayed 5 nights in February 2020

Great deal and cozy”

The hotel staff was friendly (expect one white man) and they relied my massage enquiry immediately before I book this hotel. The hotel was cozy and there is an tiny balcony with a nice view. The location is also great, there are two metro stations near it. You can also walk to Louvre in 15 minutes. The train noise was not an issue to me, it doesn’t disturb my sleep at all.

Reviewed February 26, 2020

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Dear client, Thank you for your excellent comments, we are very happy to know you have enjoyed your stay at the hotel. We hope to see you again on your next trip to Paris. Best regards

Responded March 09, 2020
Hotel de Saint Germain
9.6
Exceptional
Janice from Philippines
Couple
Standard Double
Stayed 4 nights in February 2020

Great hotel in the heart of 6eme”

I love this hotel and i've been staying with them every time i'm in paris.

Reviewed May 11, 2021

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Dear Janice, Thank you for your excellent comments. We are happy to know you have enjoyed your stay at the hotel and we hope to see you again soon in Paris. Best regards, Clémence Goisnard

Responded July 21, 2021
Hotel de Saint Germain
9.2
Exceptional
eunji from South Korea
Solo traveler
Standard Double
Stayed 1 night in June 2019

Great stay”

Cute and clean room and location was great! Staffs were so nice and we had great stay

Reviewed June 15, 2019

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Dear client, we are delighted to know you enjoyed your stay in our hotel, situated in the heart of Saint Germain des Prés. Best regards

Responded June 17, 2019
Hotel de Saint Germain
8.4
Excellent
Natalia from Poland
Solo traveler
Single Room
Stayed 3 nights in January 2022

Value for Money!”

Overall - very good, hyper nosy - use the earplugs at night!

Reviewed January 30, 2022

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7.6
Very good
Sara from Israel
Business traveler
Standard Double
Stayed 5 nights in March 2022

Great. Ask for a high floor”

The hotel is great for price and location. The train goes underneath so DO NOT sleep on the first or second floor. There is a lot of noise.

Reviewed April 06, 2022

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7.6
Very good
Gulsah from Turkey
Couple
Standard Double
Stayed 3 nights in July 2019

No air condition”

Good location, clean Very small rooms and no air condition

Reviewed July 25, 2019

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Cher client, Nous vous remercions pour vos commentaires et sommes heureux de savoir que vous avez apprécié l'emplacement de l'hôtel en plein coeur de Saint Germain des Prés. Nous sommes désolé pour l'inconvénient concernant l'air conditionné. Cordialement

Responded July 27, 2019
Hotel de Saint Germain
7.2
Very good
Kris
Group
Standard Double
Stayed 3 nights in May 2019

Tiny place. Good location. Near trains and super markets and some decent cafes. Area is safe”

Cons: small rooms., a little touristy Pros: great price for a nice area and near train and a 10-15 min walk to the river by the louvre.

Reviewed May 12, 2019

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Dear client, we are very happy to know you enjoyed the excellent location of the hotel, close to everything, in the heart of Saint Germain des Prés. Concerning the room size, they are in the standards of the two star hotel situated in Paris. Best regards

Responded May 27, 2019
Hotel de Saint Germain
7.2
Very good
Riniyati from Indonesia
Solo traveler
Single Room
Stayed 3 nights in November 2019

Boutique hotel with standard facilities”

Walking distance to louvre, close to metro 4 n 12, a small hotel in fancy n expensive area, a night shift front desk staff called was a big advantage to this hotel coz his warm and friendly attitude so heartwarming ( which is a very rare to find in france hospitality), thank you from me in Indonesia

Reviewed November 10, 2019

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Dear client, Thank you for your comments, we are very happy to know you have enjoyed your stay at the hotel! We will be transmitting your congratulations to our night staff. Best regards

Responded November 26, 2019
Hotel de Saint Germain
6.8
Good
KUNWOO from South Korea
Solo traveler
Single Room
Stayed 1 night in March 2019

Not bad considering its price in Paris”

It seems at the most hotels in this area, you will be sufferred by Metro noise until late night. Except for that issue, the location is good to reach musee du Louvre and also near by Metro station.

Reviewed March 29, 2019

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Dear Kunwoo, thank you very much for your comment. We are glad you could enjoyed of the exception geographical situation of the hotel… in the heart of the Quartier Saint-Germain. Best regards.

Responded March 29, 2019
Hotel de Saint Germain
6.4
Good
CHARALAMPOS
Business traveler
Standard Double
Stayed 5 nights in March 2019

Good location but the hotel was trembling from the subway”

Noise from the subway under the hotel. You cannot sleap if you are sensible in noise

Reviewed March 17, 2019

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Dear client, Thank you for your comments, we are very happy to know that you enjoyed the location of our hotel. Concerning the Subway we are sorry to hear you were disturbed by it. Best regards

Responded March 19, 2019
Hotel de Saint Germain
5.6
Lisa from United States
Family with teens
Twin Room
Stayed 5 nights in May 2022

Don’t expect to sleep or have hot water ”

Great location. Felt safe. Lovely staff. There are 3 hotels named St Germain which seems like a bait and switch campaign. Even on the 5 floor the vibration from the subway was extremely loud and felt the vibrations until at least 1a starting again at 6a. No hot water for 2 of the 5 days in the mornings but hot water at night??? Waaaay to expensive for this tiny tiny little room with only two usable outlets ( the other was down the hall by the front door) but none by the bed. AVOID unless you wait until the last minute and there is nothing else like I did.

Reviewed May 20, 2022

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5.6
Gerard from Canada
Couple
Standard Double
Stayed 5 nights in May 2022

Above average”

Rooms are too small and there is no closet, we had three hangers!!!!! Location is terrific. Don’t travel with a large suitcase!!! Bathroom minuscule, could not close the door as the sink was on the way. Will never stay there again, No glasses for water etc…

Reviewed May 16, 2022

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4.8
Haley from United States
Couple
Standard Double
Stayed 2 nights in September 2019

Acceptable”

The AC didn’t work so we had to use a fan and leave the window open. Unfortunately, I could hear a lot of people all night and throughout the early morning hours. Also, someone (maybe staff) would smoke throughout the night and the smoke would go into our room. We were on the second floor, Room 14.

Reviewed September 12, 2019

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Dear Haley, Thank you for your message. We truly apologize for the AC technical problem you have experienced during your stay. Unfortunately our system has experienced a majour breakdown and our technicians are working in order to replace the entire hotel's system by a new one. Concerning your comment about smoke, thank your for letting us know and we will do the proper follow-up. Best regards

Responded September 18, 2019
Hotel de Saint Germain
4.4
Cynthia from United States
Solo traveler
Standard Double
Stayed 7 nights in July 2019

Acceptable”

The air conditioning did not work at all . The Indian lady at the front desk was very good and tried her best as everyone was complaining. The night man(black) said “You checked into a banana hotel with a banana staff what did you expect” I am always courtious with staff and have never been spoken to like that ever. It’s the worst hotel . I left after one night

Reviewed July 17, 2019

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Dear Mme Cynthia, Concerning what our receptionist staff said we would like to apologize and we will do the follow-up in order for this not to happen again with another guest. When these kind of situation happen it is very important to let the management know during your stay, in order to take the necessary actions. As you said, you left after the first night, however we believe important as well to say that you left into one of the 3 stars hotel of the company, and we help you all the way in order to compensate the air conditioning problem. Best regards

Responded July 18, 2019
Hotel de Saint Germain
4.4
Cheong from Singapore
Couple
Standard Double
Stayed 3 nights in July 2019

Bad Experience”

Bad experience with the reception. Air con was off. When I was paying tax, I poured out my coins on the table, I separated the coins for him, but he took from my pile and push back the other coins, when I change the coins back to him again, he did it again.

Reviewed December 14, 2019

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Cher client, Nous sommes navrés de savoir que vous avez eu quelques inconvénients au moment du check-out à l'hôtel. Nous avons effectué le suivi nécessaire auprès de notre équipe et cette situation similaire ne se reproduira plus. En ce qui concerne la climatisation, nous avons malheureusement eu une grosse panne au mois de juillet, en plein été, et l'entreprise externe à mis quelques mois à remplacer la totalité du système. Nous sommes heureux de vous annoncer que la climatisation fonctionne correctement et nous n'aurant plus de problème cet été. Merci de votre compréhension. Cordialement

Responded January 06, 2020
Hotel de Saint Germain
4.8
ALI from Turkey
Couple
Standard Double
Stayed 3 nights in November 2019

Güzel konum”

Resepsiyon da karşılama çok soğuk

Reviewed December 06, 2019

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Cher client, Merci pour vos commentaires. Nous sommes navrés de savoir que vous n'avez pas été satisfait de l'accueil reçu par notre équipe de réception. Depuis nous avons effectué la formation nécessaire auprès de nos équipes afin de proposer un accueil chaleureux et amical aux clients. Cordialement

Responded January 06, 2020
Hotel de Saint Germain
3.6
Tina from United States
Solo traveler
Single Room
Stayed 3 nights in June 2019

Horrendous ”

I ended up on the 6th floor that was quiet a small room. It wasnt the size that bothered me at first, it was the stench in the room that I couldn't stand. The plumbing seems to be an issue and therefore the room has the smell of a dead animal. Also, the blankets had stains on them. The shower stall was so narrow, you could not turn around in it, you had to face a certain way to get the shower over with. I'm going to see if I can put in dispute and get my money back. This was t ge e worst hotel experience anyone could ever have. I also had to let Manager know that I needed towels, this was never done for me . I would recommend that people stay away from this place. The night Manager is wonderful though, Mama. Great personality and helpful.

Reviewed June 13, 2019

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Dear Tina, Thank you for your comment and we are very sorry to hear our hotel wasn't up to your expectations. We will do the follow-up in order to avoid these same issues happening again. However, it is important to inform those issues during your stay at the reception, in order to change your room and fix the problem in the room. When it comes to the size of the single room you reserved, it is the standard size of a two star hotels in Paris. Best regards

Responded June 13, 2019
Hotel de Saint Germain
123
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