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Hotel Covo
Hotel Covo
Hotel Covo
Hotel Covo
Hotel Covo
Hotel Covo
Hotel Covo

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8.2

Excellent

64 reviews

64 reviews

Beach5
Breakfast2
See map

8.5

Excellent

Location rating score

Excellent location
Popular landmarks
Seven Commandos Beach 5.5 km
Las Cabanas Beach 7.3 km
Nacpan Beach 10.9 km
Puerto Princesa Underground River 125.0 km
Ugong Rock 139.0 km
Puerto Princesa City Baywalk Park 146.1 km
Cowrie Island 167.8 km
Palawan Wildlife Rescue and Conservation Center 175.5 km
Firefly Watching 182.5 km
Nearby landmarks
Lio Tourism Estate
Mercury Pharmacy 50 m
El Nido Airport 620 m
El Nido Region 1.1 km
Covered Court 1.4 km
Caalan beach 2.8 km
El Nido Beach 3.6 km
El Nido Jeepney Terminal Bus Station 3.7 km
Tres Marias Island 3.9 km
Peak Corner Gym 4.0 km

Hotel Covo

Taytay - El Nido National Highway, El Nido, Palawan, Philippines, 5313 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the El Nido part of Palawan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Puerto Princesa Underground River. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Check-in/out [express]

Airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]

Garden

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Free Wi-Fi in all rooms!

Check-in/out [express]

Breakfast [free]

Fitness center

Restaurants

Room service

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Palawan every 33 minutes on Agoda.com
Value for money7.8
Location rating8.5
Nearest airportEl Nido Airport (ENI)
Distance to airport620 m

Rooms available at Hotel Covo

Studio Room
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  • Shower
  • 1 single bed and 1 queen be...
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room
...
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    Room Assigned on Arrival
    ...
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      Studio - Triple
      ...
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        Superior Room (No Window) (1 Double Bed)
        ...
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          Superior Room (No Window,Area:24)
          ...
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            Studio (No Window,Area:23)
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              Studio - Single Use
              ...
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                Frequently asked questions

                What time is check-in and check-out at Hotel Covo?

                Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

                How do I get to Hotel Covo?

                Hotel Covo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Hotel Covo has a car park that's close to the hotel.

                Is breakfast offered at Hotel Covo?

                Wake up to a great continental breakfast at Hotel Covo.

                What is the smoking policy at Hotel Covo?

                Hotel Covo does not permit smoking in any of its rooms, but allows smoking in designated areas.

                What is the closest airport to Hotel Covo?

                Travel by air is easy with El Nido Airport only 610 m away from Hotel Covo.

                What restaurants are nearby Hotel Covo?

                Restaurants including Shaka El Nido, Pizza & Amore and Globy Traveling Chef are popular in Hotel Covo’s neighborhood which is known as El Nido.

                What are popular attractions near Hotel Covo?

                Hotel Covo’s location in the El Nido neighborhood makes it close to famous attractions including Lio Tourism Estate, Parish of St. Francis of Assisi and Loggerhead Peak.

                What popular beaches are close to Hotel Covo?

                Hotel Covo’s El Nido neighborhood also includes Nacpan Beach, Las Cabanas Beach and Secret Lagoon Beach.

                What popular natural sightseeing spots are close to Hotel Covo?

                Hotel Covo’s nearby natural sights include Nagkalit-Kalit Falls, Bulalacao Falls and El Nido Region located in the same El Nido area.

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                Explore the neighborhood

                What people love about Hotel Covo

                • 8.8

                  Excellent

                  "Great place to relax."

                  Jennifer

                  |

                  December 28, 2019

                • 8.8

                  Excellent
                  Location

                  "Hotel Covo is a reasonably priced hotel right smack in Lio Estates, which is a really nice beach development."

                  Maniel

                  |

                  December 3, 2019

                • 8.4

                  Excellent
                  Location

                  "Pros: Great location by Lio beach."

                  Charles

                  |

                  August 20, 2019

                Property ranking|Compared to 967 Palawan properties
                See all rankings
                Location score
                8.5/10
                Service score
                8.7/10
                Cleanliness score
                8.5/10
                Couples review score
                8.2/10
                Better than
                85
                %
                of Palawan properties
                Better than
                83
                %
                of Palawan properties
                Better than
                83
                %
                of Palawan properties
                Better than
                76
                %
                of Palawan properties
                Overall rating:

                8.2

                Excellent
                64 reviews
                Cleanliness
                8.5
                Facilities
                7.3
                Location
                8.5
                Read all reviews >
                More about Hotel Covo

                More about Hotel Covo

                Hotel Covo

                Getting in and around Palawan is a breeze when staying at Hotel Covo, located right in the heart of the city. Get ready for an adventure with a stay at Hotel Covo.
                Hotel Covo provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. The hotel provides front desk services such as express check-in or check-out and safety deposit boxes for guests' convenience.
                For lazy days and nights, in-room conveniences like room service let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
                Feel right at home during your stay at Hotel Covo. It's good to know that a hair dryer and towels are provided in some guest bathrooms.


                Dining and things to do

                Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Hotel Covo. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
                Hotel Covo lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


                Around the property

                Take some time to explore Palawan during your stay at the hotel. Keep your vacation simple, with a visit to Nacpan Beach just 12.5 km away, where the ocean breeze makes you instantly feel relaxed.


                Reasons to stay here

                This hotel scores higher than 83% of the city's accommodations for cleanliness.
                This accommodation is highly recommended for its location, scoring higher than 84% of other options in the city.
                This accommodation is highly rated for its staff and service, beating 83% of competition within the city.

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                Amenities and facilities
                Very good
                Facilities

                7.3

                Most talked about facilities

                Beach

                4 mentions

                Breakfast

                3 mentions

                Swimming Pool

                1 mention

                Housekeeping

                1 mention

                Languages spoken

                • English
                • Filipino

                Internet access

                • Free Wi-Fi in all rooms!
                • Wi-Fi in public areas

                Things to do, ways to relax

                • Fitness center
                • Garden

                Cleanliness and safety

                • Cashless payment service
                • Daily disinfection in common areas
                • Doctor/nurse on call
                • Face coverings on staff
                • First aid kit
                • Free face masks
                • Hand sanitizer
                • Hygiene certification
                • Physical distancing of at least 1 meter
                • Protective screens in common areas
                • Rooms sanitized between stays
                • Safe dining setup
                • Shared stationery removed
                • Staff trained in safety protocol
                • Temperature check for guests and staff

                Dining, drinking, and snacking

                • Breakfast [free]
                • Restaurants
                • Room service

                Services and conveniences

                • Elevator
                • Food delivery
                • Safety deposit boxes
                • Smoke-free property
                • Smoking area

                Access

                • Check-in/out [express]
                • Fire extinguisher
                • Pets allowed
                • Security [24-hour]

                Getting around

                • Airport transfer
                • Car park [nearby]

                Available in all rooms

                • Free bottled water
                • Hair dryer
                • Shower
                • Towels
                • TV [flat screen]
                Food and dining
                Breakfast options
                • Continental
                Location
                Taytay - El Nido National Highway, El Nido, Palawan, Philippines, 5313
                Excellent
                Location

                8.5

                Airports

                • El Nido Airport (ENI)
                  620 m 1 min drive
                • San Vicente Airport (SWL)
                  77.7 km

                Public transportation

                • El Nido Jeepney Terminal Bus Station
                  3.7 km

                Hospital or clinic

                • Mercury Pharmacy
                  50 m
                What's nearby

                Popular landmarks

                • Seven Commandos Beach
                  5.5 km
                • Las Cabanas Beach
                  7.3 km
                • Nacpan Beach
                  10.9 km
                • Puerto Princesa Underground River
                  125.0 km
                • Ugong Rock
                  139.0 km
                • Puerto Princesa City Baywalk Park
                  146.1 km
                • Cowrie Island
                  167.8 km
                • Palawan Wildlife Rescue and Conservation Center
                  175.5 km
                • Firefly Watching
                  182.5 km

                Nearby landmarks

                • Lio Tourism Estate
                • Mercury Pharmacy
                  50 m
                • El Nido Airport
                  620 m
                • El Nido Region
                  1.1 km
                • Covered Court
                  1.4 km
                • Caalan beach
                  2.8 km
                • El Nido Beach
                  3.6 km
                • El Nido Jeepney Terminal Bus Station
                  3.7 km
                • Tres Marias Island
                  3.9 km
                • Peak Corner Gym
                  4.0 km
                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Property policies
                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                All children are welcome.

                Infant 0-2 year(s)
                Stay for free if using existing bedding.
                Baby cot/crib may be requested directly from the property.
                Children 3-6 year(s)
                Stay for free if using existing bedding.
                If you need an extra bed, it will incur an additional charge.
                Guests 7 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • A security deposit of PHP 3,000 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
                • When booking more than 5 rooms, different policies and additional supplements may apply.
                Some helpful facts

                Check-in/Check-out

                • Check-in from15:00
                • Check-out until12:00

                The property

                • Number of rooms 20
                Property announcements

                The resort can only accept local guests based in Palawan, Philippines, for the time being. However, they will accommodate your reservation and update you at least 1 month or less prior to your arrival if there are any developments on the policy imposed and/or restrictions have been lifted. In the event that the policy will remain closer to your travel dates, the property will offer rebooking options.

                The resort can only accept reservations from guests who are between 21-59 years old. Guests who are 20 years old & below, 60 years old & above, and those with pre-existing health risks or comorbidities, will not be accommodated.

                Reviews of Hotel Covo from real guests

                Provided by verified guests of Agoda
                8.2
                /
                10
                Cleanliness8.5
                Facilities7.3
                Location8.5
                Service8.7
                Value for money7.8
                High score for Palawan
                Rating
                9+ Exceptional (7)
                8-9 Excellent (8)
                7-8 Very Good (6)
                6-7 Good (1)
                <6 Below Expectation (6)
                Time of the year
                Mar - May (8)
                Jun - Aug (6)
                Sep - Nov (6)
                Dec - Feb (8)
                All guests (64)
                All languages

                Show reviews that mention 

                Showing 28 verified guest comments
                12
                9.2
                Exceptional
                Judivina from Philippines
                Couple
                Studio Room
                Stayed 1 night in August 2019

                modern and sleek. big rooms good for family. simple buffet breakfast. ”

                Pros: center of everything, clean modern look, shuttle service to town cons: no dental kits and slippers

                Reviewed August 31, 2019

                See room deals

                Our sincerest appreciation for taking the time to share your valuable feedback to us. We are delighted to know that you had a nice time during your stay. Please accept our sincerest apologies for luck of amenities you experienced. We will certainly look into these and address it to the relevant Department. It is our pleasure to give you excellent service.

                Responded December 28, 2019
                Hotel Covo
                9.6
                Exceptional
                Ahto
                Couple
                Studio Room
                Stayed 2 nights in April 2019

                Exceptional”

                Doesent have a bar, restaurant or pool otherwise good for value

                Reviewed April 18, 2019

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                Thank you for sharing with us your personal feedback regarding your recent visit.

                Responded April 20, 2019
                Hotel Covo
                8.8
                Excellent
                Maniel from Philippines
                Couple
                Studio Room
                Stayed 2 nights in November 2019

                Great hotel with room for improvements”

                Hotel Covo is a reasonably priced hotel right smack in Lio Estates, which is a really nice beach development. They provide good breakfast options (important bcs food is expensive in El Nido), drinking water is provided, and the rooms are well designed. Things to improve: pillows are just too high and the cleaning could be taken up a notch.

                Reviewed December 03, 2019

                See room deals

                Thank you very much for taking the time to share your experience with us. We are delighted to know that you had a nice time during your stay with the service and genuine hospitality of our staff including the breakfast selection. We are truly looking forward to being able to welcome you back again in the future!

                Responded December 28, 2019
                Hotel Covo
                8.8
                Excellent
                Jennifer from Philippines
                Solo traveler
                Studio Room
                Stayed 3 nights in December 2019

                Value for money. Service of staff is good.”

                Hotel Covo is a relatively affordable hotel perfect for young travelers or friends. Restaurants at Lio Beach are expensive, in general. But it has everything you need like a fitness gym, work place, clinic, Mercury Drug Store. The hotel may also help you with the transport to/from town proper, albeit expensive. Great place to relax.

                Reviewed December 28, 2019

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                Our sincerest appreciation for taking the time to share your valuable feedback to us. We are delighted to know that you had a nice time during your stay with the service and genuine hospitality of our staff. It is our pleasure to give you excellent service. We are certainly looking forward to welcome you and be of service to you again in the future.

                Responded December 28, 2019
                Hotel Covo
                8.4
                Excellent
                Lee-Ann from South Africa
                Group
                Studio Room
                Stayed 8 nights in June 2019

                Great staff at hotel covo ”

                I would definitely come back again. It would be great if the breakfast selection had a bigger western option and if there could be a fridge in the room. This would really make this hotel, perfect. The free shuttle into town is great and the private beach with the variety of restaurants, bars, pharmacy and convenient store and spa make it easy to not leave the resort at all. The staff are always friendly and ready to assist. Thank you Hotel Covo and Lio estate!

                Reviewed July 04, 2019

                See room deals

                Thank you so much for choosing to stay with us and taking the time to share your comments. Please be assured that we have taken note of your comments and we will work on improvements. We are truly looking forward to being able to welcome you back again in the future!

                Responded July 18, 2019
                Hotel Covo
                8.8
                Excellent
                Mary from Philippines
                Family with young children
                Studio Room
                Stayed 4 nights in July 2019

                Worth every penny”

                Pros:good for barkada or family without baby Cons: no pool Hotel is nice, staff are accommodating.

                Reviewed July 11, 2019

                See room deals

                We are delighted to know that you were fully satisfied with your stay. Thank you for spending some time to share your experience about how your stay with the Hotel Covo went. We are certainly looking forward to being able to welcome you back in future.

                Responded July 18, 2019
                Hotel Covo
                8.4
                Excellent
                Charles from Canada
                Family with young children
                Studio Room
                Stayed 1 night in August 2019

                Hotel by the beach”

                Pros: Great location by Lio beach. Our room was very nice. Many food choices around the hotel. It is near the airport. Cons: It is far from town proper.

                Reviewed August 20, 2019

                See room deals

                Thank you very much for taking the time to share your experience with us. We are delighted to know that you had a nice time during your stay with the service and genuine hospitality of our staff including the food choices. We are truly looking forward to being able to welcome you back again in the future!

                Responded December 28, 2019
                Hotel Covo
                8.0
                Excellent
                Albert from Austria
                Couple
                Studio Room
                Stayed 6 nights in May 2019

                quite OK stay with some improvements ”

                + great swimming beach + calm area.... + breakfast pretty ok + Eco friendly (no plastic) + employees are little confused sometimes. They are also very unmotivated and unchallenged often. But it got better during our stay - sandflies - too few sunbeds at the beach - too small gym for weight training (and costs extra 250 pesos per day - music in some areas pretty loud and not relaxing

                Reviewed May 19, 2019

                See room deals

                Thank you for sharing with us your personal feedback regarding your recent visit. We sincerely apologize that your expectations were not met during your stay. Please be assured that we have taken note of each of the points on your feedback and we are taking steps to continuously train our staff to give better service. We are certainly looking forward to serving you better in the future.

                Responded May 20, 2019
                Hotel Covo
                7.6
                Very good
                Stig from Norway
                Family with young children
                Studio Room
                Stayed 1 night in May 2019

                Not the best option at NiO”

                I felt this hotel was not worth the money, or might just for the locatoin near the beach and restaurants. First when we arrived with alittle infant at 2.30pm the room was not ready as they have a late check-in policy 3pm. Then the aircon didnt work and after 3 repair attemts they replaced it. The room doesnt have a fridge, however there is cold water in a dispenser outside the room. The staff was helpful and free shuttlebus to the airport just nearby. Thats why we stayed our last night here, we wanted to be near the airport. The wifi was good. Included breakfast just ok.

                Reviewed May 29, 2019

                See room deals

                Thank you for letting us know about the incidents that you encountered during your stay. Please accept our deepest apologies for all the lapses in service that disappointed you during your stay and inconveniences due to defective air conditioning unit, we will ensure to work on addressing these concerns. We hope you can visit us again in future as we are eager to give you a better experience.

                Responded May 30, 2019
                Hotel Covo
                8.4
                Excellent
                Adrian from Romania
                Family with young children
                Studio Room
                Stayed 1 night in January 2020

                Need to pay for gym. ”

                Need to pay for gym.

                Reviewed January 17, 2020

                See room deals

                Thank you very much for your feedback and bringing to our attention the recent unfortunate experiences you had. Please accept our sincerest apologies for not using the Gym without charges as Gym is part of the Estate. Rest assured we will definitely look into all the details so we can work on improvements. We do hope that we will be given the opportunity to welcome you back!

                Responded February 22, 2020
                Hotel Covo
                7.6
                Very good
                tracy from Philippines
                Couple
                Studio Room
                Stayed 3 nights in December 2019

                Very good”

                Staff was quick to respond but the water in the shower ran out 2x and the water heater wasn't working during our stay.

                Reviewed December 26, 2019

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                Thank you for sharing with us your recent experience regarding your stay. We do apologize for the lack of amenities; we will definitely look into all the details so we can work on improvements. We do hope that we will be given the opportunity to welcome you back!

                Responded December 28, 2019
                Hotel Covo
                6.0
                Albert from Austria
                Couple
                Studio Room
                Stayed 1 night in May 2019

                Mixed stay at Lio Resorts”

                Pros: - Lio Beach is a nice swimming beach and clear - calm area.... but it looks like only a few people are coming to Lio... restaurant prizes are too high for Asia. - breakfast buffet was pretty good - food options at the beach are good (even gluten-free meals) but super expensive for Asia - a doctor is present at the Lio Hotel, unfortunately we needed her. We got a bad traveler's diarrhea. - gym available, but small and expensive (see Cons) - Eco friendly (no plastic) Cons: - Philippinos in general are super friendly people... at Lio we met the first normal Philippinos. (there are still some nice staff members though) - but employees are quite confused sometimes. there are way too many employees (you could shorten them by 50% and you still have too many). They are also very unmotivated and unchallenged often. The team lacks leadership. - sandflies... they bite you stronger than normal mosquitoes :(

                Reviewed May 09, 2019

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                Thank you for sharing with us your personal feedback regarding your recent visit. We sincerely apologize that your expectations were not met during your stay. Please be assured that we have taken note of each of the points on your feedback and we are taking steps to continuously train our staff to give better service. We are certainly looking forward to serving you better in the future.

                Responded May 20, 2019
                Hotel Covo
                6.0
                Kevin from Canada
                Couple
                Studio Room
                Stayed 7 nights in December 2019

                Above average”

                Good location but poor maintenance program

                Reviewed December 23, 2019

                See room deals

                Thank you for taking the time to rate us with your stay experienced and for appreciating our location. breakfast. Please accept our sincerest apologies for lack of maintenance, we will certainly look into these and address it to the relevant Department. We still hope to welcome you back in the future!

                Responded December 28, 2019
                Hotel Covo
                4.4
                Carmina from Philippines
                Couple
                Studio Room
                Stayed 2 nights in June 2019

                The hotel is new. Staff needs a lot more training. The road to Lio property is very bad.”

                They need to upgrade breakfast choices as well. Bonus is that they have a water station for guests to refill their tumblers. Generally a safe area to be with family.

                Reviewed June 15, 2019

                See room deals

                Thank you very much for your feedback and bringing to our attention the recent unfortunate experiences you had during your stay. We sincerely apologize that we were not able to meet your expectations. Please be assured that we have taken note of each of the points on your feedback and we are taking steps to correct and re-train our staff to give better service. We hope you can give us a chance to redress this last stay as we are eager to give you a better experience.

                Responded June 28, 2019
                Hotel Covo
                8.0
                Excellent
                Eulaivi from Philippines
                Couple
                Studio Room
                Stayed 3 nights in December 2018

                Good place to stay when in El Nido”

                Pros: - Good breakfast buffet (the selection wasn't that varied but it was adequate and everything was tasty!) -Communication with hotel was good (The transfer from and to Puerto Princesa and to Island hopping was very easy) -Room (Very nice shower and the interior was cute) -Beach (Lio Beach is really a nice place to chill and sunbathe!!!! Super relaxing ambiance. Water isn't as nice as the other beaches you'll go to during your island hop but it's not bad) -Eco friendly hotel and resort Cons: -Room (beds were a bit uncomfy for some reason. I think it's the mattress, but the pillows were great. During our last day, the aircon wasn't working well anymore) Overall, would recommend and would stay in Lio again. Might try other hotels in Lio estate but for the price and location, wouldn't mind staying in Hotel Covo again.

                Reviewed December 19, 2018

                See room deals

                We truly appreciate your letting us know about your experience as it is thru our guest’s feedback that we can make changes for the better. We do apologize that you found the our beds uncomfortable, we will certainly look into this and address the concern. It is truly a pleasure to learn that you liked most facilities of the the hotel and had a nice experience at Lio Beach. We hope you can visit us again in future as we are eager to give you a better experience.

                Responded December 25, 2018
                Hotel Covo
                8.8
                Excellent
                Felice from Singapore
                Group
                Studio Room
                Stayed 5 nights in May 2018

                Excellent service! Keep smiling and keep up the good work”

                Excellent service by the staff..very accomodating with the surprise birthday cakes for my two friends.. Keep up the good work..the location is on lio beach, away from city centre..but ideal if you want to stay on a beach with lesser people.. There are several restaurants, pub by the beach..

                Reviewed May 31, 2018

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                Thank you for sharing with us your positive feedback regarding your recent visit. We are delighted to know that you were fully satisfied with your stay. We hope to see you again in the future.

                Responded September 28, 2018
                Hotel Covo
                9.2
                Exceptional
                Jean from France
                Couple
                Studio Room
                Stayed 3 nights in February 2019

                Séjour de 3 nuits”

                Hôtel faisant partie d'un complexe hôtelier récent de quatre hôtels, à proximité immédiate de l'aéroport de El Nido et à 7 kms de la ville pour le départ des Islands Hopping (transfert par tricycle payant (300 Php) en 15/20 mn environ. Il est situé dans un environnement agréable, loin du bruit et de la foule de la ville, en bord de mer sur la très belle plage de Lio où il y a un choix de restaurants. Nous aurions pu y séjourner plus longtemps et nous y retournerions avec plaisir.

                Reviewed February 22, 2019

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                Thank you for sharing with us your personal feedback regarding your recent visit. Truly such an inspiration for us who put so much effort to make sure that our valued guests like you will have the unforgettable experience. It is our hope to welcome you back in the near future.

                Responded March 04, 2019
                Hotel Covo
                7.6
                Very good
                Andreas from Germany
                Group
                Studio Room
                Stayed 6 nights in November 2018

                Durchschnittlich”

                Das Hotel ist zwar recht nett gestaltet aber das Preis-Leistungs-Verhältnis stimmt meiner Meinung nach nicht. Wir haben in der Preiskategorie auf dem Philippinen eindeutig mehr erwartet. Das Frühstück war recht überschaubar und wenig abwechslungsreich. Zu dem hatten wir einen sehr unangenehmen Geruch im Zimmer, was wohl evtl. dort generell ein Problem ist. Auch gab es schon diverse Mängel bei der Ausstattung wie z. Bsp. ein defekter WC-Sitz, die defekte Balkontür (welcher aber ohnehin auf Grund der Größe nicht nutzbar war) und eine defekte Tür zum WC. Diese wurde jedoch kurzfristig repariert. Das sind Mängel die dann in dieser Preiskategorie in einem so neuen Hotel nach meinem Empfinden nicht auftreten sollten. Zusätzlich wurden uns zur Benutzung des Gyms extra Gebühren berechnet. Das Personal und die Lage waren jedoch top! Auch der stündliche Shuttle-Service nach El Nido ist lobenswert zu erwahnen.

                Reviewed November 21, 2018

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                Thank you very much for your feedback and bringing to our attention the recent unfortunate experiences you had during your stay. Please accept our sincerest apologies for the inconveniences due to defective facilities, as well as the foul smell in your room, we will ensure to work on addressing these concerns. Our goal is to be able to improve and we are certainly looking forward to serving you better in the future.

                Responded November 24, 2018
                Hotel Covo
                6.4
                Good
                Federica from Italy
                Couple
                Studio Room
                Stayed 1 night in January 2020

                Hotel carino, ma un po’ distante dal centro”

                L hotel è carino e moderno in una bella zona con una spiaggia interessante e alcuni localini per la sera. Molto suggestivo di notte perché la spiaggia è tutta decorata e illuminata. Lo consiglio per la prima o l’ultima notte a el nido nel caso in cui si debba andare in aeroporto. Non consiglio di soggiornare qui per tutta la durata del viaggio perché L hotel è distante dal centro e da dove partono tutte le escursioni. Il prezzo di una corsa per il centro si aggira attorno ai 350/400php solo andata. Unica pecca la colazione non è abbondantissima.

                Reviewed January 07, 2020

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                Grazie mille per il tuo feedback e per aver portato alla nostra attenzione le recenti sfortunate esperienze che hai avuto. Ti preghiamo di accettare le nostre più sincere scuse per la mancanza di servizi e strutture durante il tuo soggiorno. Inoltre abbiamo preso nota del tuo commento sulle scelte per la colazione e stiamo lavorando per risolvere questo problema. Esamineremo sicuramente questi aspetti e li indirizzeremo al dipartimento competente. Speriamo che ci sarà data la possibilità di darti il ​​bentornato!

                Responded March 08, 2020
                Hotel Covo
                10.0
                Exceptional
                HSIN-TING from Taiwan
                Couple
                Studio Room
                Stayed 3 nights in October 2019

                Exceptional”

                服務人員態度棒棒 突然被升級到卡薩 很驚喜

                Reviewed January 09, 2020

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                感谢您抽出宝贵的时间对我们的住宿体验进行评分,并感谢我们的服务人员。我们希望将来能欢迎您!

                Responded February 22, 2020
                Hotel Covo
                12
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