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Hotel Centro Palawan
Hotel Centro Palawan
Hotel Centro Palawan
Hotel Centro Palawan
Hotel Centro Palawan
Hotel Centro Palawan
Hotel Centro Palawan

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7.9

Very good

1,168 reviews

1,168 reviews

Breakfast18
Housekeeping18
Swimming Pool11
See map

8.1

Excellent

Location rating score

Excellent location - 1.11 kilometers from city center
Parking
FREE
Popular landmarks
Palawan Wildlife Rescue and Conservation Center 7.1 km
Firefly Watching 7.7 km
Cowrie Island 8.9 km
Puerto Princesa City Baywalk Park 32.1 km
Ugong Rock 37.9 km
Puerto Princesa Underground River 51.7 km
Las Cabanas Beach 168.4 km
Seven Commandos Beach 170.7 km
Nacpan Beach 185.9 km
Nearby landmarks
Palawan Adventist Hospital 240 m
Robinsons Place Mall Palawan 550 m
Robinson's Place Puerto Princesa 600 m
Puerto princesa city colesium 840 m
Palawan Medical City 860 m
Antonio Socrates Rehabilitation Centre 1.2 km
Rurungan Sa Tubod Foundation 1.2 km
St. Joseph Dental Clinic 1.4 km
Lazo Clinic & Birthing Home 1.4 km
Vietnamese Village 1.4 km

Hotel Centro Palawan

San Pedro National Highway, Puerto Princesa, Palawan, Philippines, 5300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Puerto Princesa part of Palawan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Puerto Princesa Underground River. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Free airport transfer

Excellent breakfast

Complimentary WIFi in all rooms

Sauna

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Palawan every 33 minutes on Agoda.com
Value for money7.7
Distance to city center2 km
Location rating8.1
Nearest airportSan Vicente Airport (SWL)
Distance to airport102.4 km

Rooms available at Hotel Centro Palawan

Very good
Room comfort & quality

7.9

Superior Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Twin
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed and 1 double b...
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Standard Twin
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds
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Standard Double Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 queen bed or 1 double bed...
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Superior Double Room
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 1 queen bed or 1 double bed
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Deluxe Double Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 queen bed
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Superior Double Room
...
  • Room size: 14 m²/151 ft²
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Standard Double Room
...
  • Room size: 13 m²/140 ft²
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Standard Twin Room(2 Twin Beds)
...
  • Room size: 13 m²/140 ft²
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Superior Twin Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Centro Palawan?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Centro Palawan?

Hotel Centro Palawan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Hotel Centro Palawan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Centro Palawan has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Palawan with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Centro Palawan?

Wake up to a great buffet breakfast at Hotel Centro Palawan. Adults can enjoy breakfast offered with an additional charge of 500 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Centro Palawan?

Hotel Centro Palawan features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Hotel Centro Palawan?

Hotel Centro Palawan does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Centro Palawan?

The closest train, metro, or bus station to Hotel Centro Palawan is Puerto Princesa Bus Station, 2.4 km away.

What restaurants are nearby Hotel Centro Palawan?

Restaurants including Matiz Restaurant and Tapas Bar, Singapore Restaurant and Ling Nam are popular in Hotel Centro Palawan’s neighborhood which is known as Puerto Princesa.

What popular shopping places are close to Hotel Centro Palawan?

Shopping options in Hotel Centro Palawan’s Puerto Princesa neighborhood include Robinsons Place Mall Palawan, Robinson's Place Puerto Princesa and Rurungan Sa Tubod Foundation.

What are popular attractions near Hotel Centro Palawan?

Hotel Centro Palawan’s location in the Puerto Princesa neighborhood makes it close to famous attractions including Puerto Princesa City Baywalk Park, Immaculate Conception Cathedral and Plaza Cuartel.

What popular beaches are close to Hotel Centro Palawan?

Hotel Centro Palawan’s Puerto Princesa neighborhood also includes Sabang Beach, Nagtabon Beach and Pristine Beach.

What popular natural sightseeing spots are close to Hotel Centro Palawan?

Hotel Centro Palawan’s nearby natural sights include Firefly Watching, Palawan Wildlife Rescue and Conservation Center and Palawan Butterfly Ecological Garden and Tribal Village located in the same Puerto Princesa area.

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Explore the neighborhood

What people love about Hotel Centro Palawan

  • 8.8

    Excellent
    Location

    "It's the best hotel in the area right in town on the main street."

    David

    |

    May 20, 2022

  • 8.4

    Excellent
    Staff 

    "The area is near to airport and the staff are very friendly."

    Charmaine

    |

    August 2, 2021

  • 10

    Exceptional

    "The pool is nice and the food is amazing!"

    Claire

    |

    February 11, 2020

Property ranking|Compared to 933 Palawan properties
See all rankings
Cheapest price score
Room comfort score
7.9/10
Room size
23 sqm.
Cleanliness score
8.3/10
Better than
89
%
of Palawan properties
Better than
88
%
of Palawan properties
Bigger than
83
%
of Palawan properties
Better than
80
%
of Palawan properties
Overall rating:

7.9

Very good
1,168 reviews
Cleanliness
8.3
Facilities
7.8
Location
8.1
Read all reviews >
What travelers say they love:
The room service is great and reasonable prices.
Natalia from United States
Family with older children
More about Hotel Centro Palawan

More about Hotel Centro Palawan

Hotel Centro Palawan

Get excited for all the adventures in Palawan with a stay at Hotel Centro Palawan.
All offerings provided by Hotel Centro Palawan help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Palawan even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hotel Centro Palawan. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Hotel Centro Palawan. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel Centro Palawan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Hotel Centro Palawan. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Hotel Centro Palawan, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Reasons to stay here

Find rooms here that are cheaper than 88% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 90% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 87% of other accommodations in Palawan.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

92 mentions

Swimming Pool

92 mentions

Housekeeping

61 mentions

Internet

29 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Transport to airport

Available in all rooms

  • Coffee/tea machine
  • Complimentary drinking water
  • DVD/CD player
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Streaming movies
  • Wi-Fi
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

Restaurant

  • Cuisine: American, Asian
  • Menu: Buffet
Location
San Pedro National Highway, Puerto Princesa, Palawan, Philippines, 5300
Excellent
Location

8.1

Airports

  • San Vicente Airport (SWL)
    102.4 km

Public transportation

  • Puerto Princesa Bus Station
    2.5 km

Hospital or clinic

  • Palawan Adventist Hospital
    240 m

Shopping

  • Robinsons Place Mall Palawan
    550 m

Convenience store

  • Nida's Store
    1.4 km

Cash withdrawal

  • ATM
    570 m
What's nearby

Popular landmarks

  • Palawan Wildlife Rescue and Conservation Center
    7.1 km
  • Firefly Watching
    7.7 km
  • Cowrie Island
    8.9 km
  • Puerto Princesa City Baywalk Park
    32.1 km
  • Ugong Rock
    37.9 km
  • Puerto Princesa Underground River
    51.7 km
  • Las Cabanas Beach
    168.4 km
  • Seven Commandos Beach
    170.7 km
  • Nacpan Beach
    185.9 km

Nearby landmarks

  • Palawan Adventist Hospital
    240 m
  • Robinsons Place Mall Palawan
    550 m
  • Robinson's Place Puerto Princesa
    600 m
  • Puerto princesa city colesium
    840 m
  • Palawan Medical City
    860 m
  • Antonio Socrates Rehabilitation Centre
    1.2 km
  • Rurungan Sa Tubod Foundation
    1.2 km
  • St. Joseph Dental Clinic
    1.4 km
  • Lazo Clinic & Birthing Home
    1.4 km
  • Vietnamese Village
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Puerto Princesa Subterranean River National Park Management (PPSRNP) has set a carrying capacity for the Underground River. All persons are strictly required to secure an entry permit from the Underground River Booking Office before entering the Puerto Princesa Subterranean River National Park. Visitors are required to present valid identification cards and register individually prior to the tour, to ensure park admission.Please contact your hotel or resort directly (for specific instructions and arrangements prior to arrival at Puerto Princesa.
  • The property provides a pick-up service from the airport.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until18:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee0 PHP
  • Distance from city center2 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)500 PHP
  • Daily Internet/Wi-Fi fee0 PHP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 111
  • Room voltage220
  • Year property opened2010

Reviews of Hotel Centro Palawan from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.3
Facilities7.8
Location8.1
Room comfort and quality7.9
Service8.2
Value for money7.7
High score for Palawan
Rating
9+ Exceptional (199)
8-9 Excellent (177)
7-8 Very Good (233)
6-7 Good (117)
<6 Below Expectation (116)
Time of the year
Mar - May (173)
Jun - Aug (167)
Sep - Nov (192)
Dec - Feb (310)
All guests (996)
All languages

Show reviews that mention 

Showing 842 verified guest comments
12345
9.7
Exceptional
Balaong from Philippines
Solo traveler
Deluxe Twin
Stayed 4 nights in November 2013

Very comfortable stay”

Buffet breakfast, very polite staff (especially the housekeeping staff), hotel location

Airport pickup service was great, their driver Faisal was very courteous and managed to make a great impression by his running commentary about the city while we were driving. He'd definitely make a great tour guide, if he isn't one already. Check-in was fast, and they allowed me to check-in earlier than scheduled. After staying for 4 days, I checked into another hotel when they (Hotel Centro) couldn't accommodate my request for extension as they were booked for a conference over the weekend. Went back to Hotel Centro after 2 days stay in another resort hotel. It was no contest. I loved the buffet breakfast at Hotel Centro and I disagree with a previous comment that the food only appealed to Filipinos. I saw Australians, Koreans and Japanese guests enjoying the buffet breakfast. They have an egg station where you can specify how you wanted your eggs done. The fruits served were always fresh and sweet, I don't know how he even managed to say that the fruits were unripe. The bathroom toiletries were replenished every day, and I loved their shampoos/conditioners/body lotion. The bed was super comfortable with plenty of pillows, and gave me a very restful sleep after a day of touring the city. Some people find the rooms at Hotel Centro a bit small, but for me, it was just fine. The housekeeping staff were very polite and accommodating, and there were times when they seemed friendlier than the front desk staff, in terms of greeting you whenever they pass you by the hallways and always ready to flash a genuine smile. I understand the hotel was pretty much booked to capacity during my stay, but the front desk people could learn a thing or two from their housekeeping staff in terms of grace under pressure. I find myself going to Puerto Princesa almost every year for my vacation, and I think I've found a home at Hotel Centro.

Reviewed November 18, 2013

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10.0
Exceptional
Romelee from Philippines
Couple
Stayed 3 nights in October 2011

The best hotel accomodation in Puerto Princesa”

airport pick-up even w/o request, friendly, helpful, accomodating staff, very homey atmosphere at a 4-star accomodation

Upon arriving at Puerto Princesa I was a bit worried because I did not inform the hotel about our flight details and I did not request for an airport pick-up, however,I was surprised because the hotel van waited for us outside and even had our name in his list.John John Lim, the driver was so nice and accommodating and made us feel safe and comfortable of the place even if it was our first time in Puerto Princesa. The thing that I liked the most is the hotel's efficient, warm, outstanding and world-class services. They made us feel relaxed and comfortable as if we were staying in our own home. Thanks to John John Lim, Faizal and the Boholano boy at the COncierge. The room is just enough for us as we were only two in the room. The bathroom amenities are also good. Breakfast is good but needs plenty of choices. I love the hotel interior and the pool. All in all, I would stay there again if I have future trips to Puerto Princesa, as for me, this is the best hotel Puerto Princesa could offer.

Reviewed November 11, 2011

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9.6
Exceptional
Maria from Philippines
Family with young children
Deluxe Twin
Stayed 3 nights in May 2018

Pleasant stay”

Hotel location is near in PPIA, Robinsons Palawan and souvenir stores. Staff are really friendly and accommodating. Our room was maintained clean and also suitable for toddlers. Food was good and service was very accommodating too. Amenities like swimming pool, wifi, hot & cold showers, airport transfers are available. We would love to stay again in this hotel once we’re back in Puerto Princesa. Thank you Hotel Centro :)

Reviewed May 18, 2018

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Dear Sir/Ma'am, Thank you for letting us know your recent experience here at Hotel Centro. We apologize if our service did not meet your expectations, and we appreciate you taking time to share your concerns with us. Our goal is to provide a consistently reliable product and exemplary level of customer service. And we assure that your concern was relay to all department to make an action. Please allow us another opportunity to serve you, as we consider it our privilege to have you again in our hotel. Thank you! Hotel centro

Responded April 26, 2019
Hotel Centro Palawan
9.0
Exceptional
RYAN from Philippines
Group
Deluxe Twin
Stayed 2 nights in November 2014

Paradise in the middle of the city”

Proximity to the airport, cleanliness of the hotel, and staff performance

Hotel Centro is a 10-15 minute drive from the Puerto Princesa Airport. We arrived early in the morning and was allowed an early check-in for a fee. But we didn't mind the early check-in fee since the hotel staff treated us well during our stay at Hotel. Staff members were very courteous and helpful. Food during our buffet breakfast was okay but can be improved. The hotel is clean. Hotel room (Deluxe) was small for a group of 3 but the beds were comfortable enough to give us a good night's sleep. All in all, we recommend Hotel Centro as your hotel in Puerto Princesa.

Reviewed November 04, 2014

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10.0
Exceptional
Long from Vietnam
Group
Stayed 3 nights in January 2017

Valuable stay at Centro”

Good location. Close to the airport and shopping center. Staffs are helpful and friendly. Centro hotel was able to fulfilled all of my requests even we request to change our room 3 times until we have the room that we are happy to stay in. Centro hotel also provide breakfast with our strict diatary requirements. The bed brings us a good sleep after a long tired travel day on tours. Centro hotel provides the quilt/comforter for free which I know that some other hotels would charge me if I request to have a quilt/comforter. Overall, I would choose to stay at Centro hotel If I come back to Puerto Princesa city. Worth my money.

Reviewed February 06, 2017

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Dear Sir/Ma'am, Thank you for letting us know your recent experience here at Hotel Centro. We apologize if our service did not meet your expectations, and we appreciate you taking time to share your concerns with us. Our goal is to provide a consistently reliable product and exemplary level of customer service. And we assure that your concern was relay to all department to make an action. Please allow us another opportunity to serve you, as we consider it our privilege to have you again in our hotel. Thank you! Hotel centro

Responded April 26, 2019
Hotel Centro Palawan
10.0
Exceptional
amalio from Philippines
Couple
Stayed 1 night in June 2011

Very Good hotel, Good Customer Service”

Good Service, Clean, Good location

The hotel was very clean and in good ambiance. I like the services of hotel staff, as they are always available every time you call or asked them. The hotel staff threat you with high regard from the time you arrived from the airport. The food are elegant and well cooked. Hotel centro is a 4 star hotel but the customer felt like you were in a five star hotel. I will recommend the hotel centro to my friends and I will again stay in Hotel centro if I have a chance to visit again puerto princesa.

Reviewed July 04, 2011

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8.4
Excellent
Kimberly from Philippines
Family with teens
Deluxe Twin
Stayed 3 nights in February 2016

Good stay!”

My parents and I stayed for 3 days and 4 nights. Overall experience was good. The hotel is definitely one of the better ones in Puerto Princesa. It's not extremely fancy but it's still a great hotel to stay in if the look/ambience of a hotel is important to you. They also have free airport transfers. What I liked best about Hotel Centro was that they were efficient with booking our tours. They would also notify us the night before what time the tour van would be picking us up the next morning. Hotel Centro is just a 5 minute walk from the Robinson's Mall (the only mall in PP) and a 10-15 minute ride to the airport. It's also very near Ka Lui (most popular resto in PP) and the souvenir shops. The rooms are small, though. My family stayed in a Deluxe Room and it was tiny! But it was okay with us. I think the only negative things about Hotel Centro are that (1) the airconditioner in the room was extremely noisy (but we are used to it, so it wasn't a problem), and (2) sometimes, the staff forget that they have already charged us for something - dinner/the tours/etc. But we just have to remind them that we already paid for them and the problem is solved immediately.

Reviewed February 05, 2016

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10.0
Exceptional
Ian from Ireland
Couple
Stayed 2 nights in April 2013

Top quality staff and customer service!”

Staff, rooms, swimming pool

From the moment we set foot in the Hotel Centro we received top class customer service. Staff were so polite and helpful at all times. The Guest Services Manager introduced himself on check-in and gave us a full assurance that if we had any requests he would personally assist us. Rooms were really clean with a lovely comfortable bed and good air-con (we received a free upgrade). The buffet breakfast was really great with plenty of choice. A nightly barbecue is available in the outdoor dining area each evening. Bathroom is very functional and toiletries are provided. The pool and surrounding area was absolutely excellent. The main lobby is relaxed, with comfortable sofas for chilling out on. The staff were a delight, helpful and friendly at all times. Staying at Hotel Centro was actually the highlight of our trip to Palawan, we loved it so much. Top level facilities and customer service at an affordable price. We will definitely return.

Reviewed April 25, 2013

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10.0
Exceptional
Gerry from Canada
Business traveler
Deluxe Twin
Stayed 6 nights in February 2015

Excellent Experience”

Staff friendliness and effectiveness. Hotel facilities, especially restaurant. Location and day tours.

An excellent experience. Stayed for 6 nights. In retrospect, choice to stay at Centro was better than staying at a beach resort. Better facilities at a reasonable price. This was confirmed in discussions with other travelers whom I met on the day tours. Hotel Centro is a very clean, modern, 4-star hotel with excellent dining. Staff training and support was excellent. Days tours to underground river, Honda Bay and City Tour offer an excellent and affordable way to see the tourist attractions. Would definitely return to Hotel Centro Palawan on my next visit and will recommend hotel to family and friends.

Reviewed February 24, 2015

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8.7
Excellent
Raoul from Philippines
Family with teens
Stayed 3 nights in December 2011

High-end Hotel in Puerto Princesa”

Pool & Gym Facilities, Well-appointed Rooms

the hotel centro is one of the higher-end, more expensive hotels in puerto princesa city proper, but you do get what you paid for. the rooms are clean and spacious enough (for two people - we made the mistake of getting a room for three, it turned out to be far too crowded), and since the hotel's fairly new, the furnishings (bathroom included) were in excellent order. the breakfast was also quite good, a sizable buffet spread with the main dishes varying every morning. the hotel features a well-sized pool and a gym. i used neither, but they seemed to be in good condition.

Reviewed January 17, 2012

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9.3
Exceptional
David from Philippines
Couple
Stayed 2 nights in January 2012

Lovely hotel and service with a smile”

rooms are neat and nice

my stay in puerto princessa was very unexpected, it was a very last minute adventure. i was very fortunate that i was able to get our accommodations at hotel centro. hotel centro is very near the airport (bout 15 min away) and is one of the newest hotels at the island. service in the hotel is also fantastic and all the attendants always serve with a smile. if you are to go to puerto princessa please go to the following tours: 1. under ground river 2. honda bay island hopping 3. city tour. i was also very fortunate that hotel centro was also able to assist me with the bookings of the above mentioned tours.

Reviewed January 20, 2012

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7.7
Very good
Edita from Philippines
Couple
Stayed 2 nights in July 2013

Friendly Staff, Value for Money”

Close to the city center, friendly staff, airport transfers

Hotel Centro is a good place to stay at in Palawan -- close to the city center (just a tricycle away) and within walking distance to the biggest shopping mall in Puerto Princesa City. There is a tricycle terminal outside the hotel where you can hire tricycles to take you anywhere. Downside though is that the tricycles seem to charge higher when they learn you are staying there. The only issue that we had was the first night where we had to endure with no hot water. The water heater had reset itself or something so it wasn't heating up water. A call to the front desk the following day resolved the issue quite quickly, with a service person knocking at our room door within 10 minutes of our call. He fixed the water heater and we were on our way having hot showers. Overall, Hotel Centro's a good hotel to stay at -- for the price we paid, it was good value. We had a buffet breakfast everyday during our stay, free airport transfers, and the staff were very nice and accommodating.

Reviewed July 27, 2013

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9.6
Exceptional
Beau from Philippines
Family with young children
Stayed 2 nights in March 2019

Location is great, facilities a little outdated”

We stayed there for 2 nights and my first impression was i was a reglar hotel, nothing really spectacular, we got a double standard room, but we ask if there is a room that is twin and they immediately accomodated us. Staff are courteous and nice, service was very fast. And the food at thier restaurant (expressions cafe) was so delicious. One thing i can comment on is the hotel is a bit outdated, but it was a great hotel overall. They gave us extra pillows, a bucket of ice without charge! The beds are comfortable and the aircon is working great. But puerto princesa has manu mosquitos in general, not only in this hotel but also, in other places. So better bring off lotion. They have a van for pickup and drop off for free

Reviewed March 09, 2019

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Dear Sir/Ma'am, Thank you for letting us know your recent experience here at Hotel Centro. We apologize if our service did not meet your expectations, and we appreciate you taking time to share your concerns with us. Our goal is to provide a consistently reliable product and exemplary level of customer service. And we assure that your concern was relay to all department to make an action. Please allow us another opportunity to serve you, as we consider it our privilege to have you again in our hotel. Thank you! Hotel centro

Responded April 26, 2019
Hotel Centro Palawan
9.0
Exceptional
ryan from United States
Solo traveler
Stayed 3 nights in October 2012

nice hotel that had problems with the wi fi”

full service hotel which included a full service restaurant and massage

the centro is a nice western style hotel that featured all of the western amenities that i expected. the only knock that i had on the hotel was that the wi fi in the room did not very well. other than that, the restaurant offered a full menu of both western and local choices with room service available. the massage service was spot on, and the pool offered a full service bar and restaurant service. if i was to return to palawan i would stay again at the centro. one other thing is that there is a new mall called robinsons close to the hotel which has all of the major stores that one would expect in a new mall.

Reviewed November 11, 2012

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10.0
Exceptional
siegfried from United States
Group
Deluxe Twin
Stayed 2 nights in February 2015

Loved this place”

Hospitable and caring staff; clean hotel; great food.

we arrived at 5:45 AM at the Puerto Princesa airport and we were met by the hotel shuttle (we arranged for a tour guide but he was late). The driver was very courteous and gave us a ride to the hotel. One of our companion was sick and the hotel staff let us check-in early and they waived the fee. A staff from the restaurant came over and asked our sick companion if she needed any food, soup or hot drink. The rest of us joined the tour and when we got back, our friend was already feeling well. She told us that the staff were very concerned about her condition, so they kept tabs on her if she needed anything. In all our travels, I have never seen a more courteous, hospitable, knowledgeable and caring staff. And they also have the sweetest smiles. We love those guys!!!!!!

Reviewed March 10, 2015

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9.3
Exceptional
Michael from Australia
Couple
Stayed 2 nights in November 2011

Impressive Hotel ”

Pool and outdoor area

When we first rocked up to the hotel we were greeted and were given a glass of fresh juice which we thought was welcoming and made to feel relaxed.The rooms were very impressive and the beds were perfected.When you first arrive at the airport and if you take a tricycle to the hotel dont let the driver take you to book for adventures in Palawan because the hotel supplies all your needs and the prices are the same everywhere. The food at the hotel wasnt the best but not much variety offered. At night we would sit around the bar by the pool which was very relaxing and the bartender Ryan was brillant and always made sure we had drinks, so make sure you tip him he does a exceelent job...Thanks Ryan....Overall the hotel i would stay there again when i go back to Palawan...

Reviewed November 22, 2011

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10.0
Exceptional
craig from Australia
Couple
Stayed 3 nights in June 2018

Great Hotel in good location”

My wife and I stayed at hotel Centro for three nights and we had a pleasant stay ,Only small problem was the wifi signal in our room , maybe because we were right at the end of the range but it was not really a big issue. On arrival we were greeted by freindly staff and a free drink and our check in with quite quick ,The room was a standard double room which was a little small but cosy for us ,We asked for a fridge which was no problem and no extra charge. The front desk was great with organization of our tours even tho we booked late it was no problem. We both loved the pool for a relaxing swim after our day trips and enjoyed the garden grill for dinner which was a little pricey but we'll worth it . Transport was easy and Robinsons was just down the road about 1km or less you could get a tricycle or walk . The free buffet breakfast was like many other Filipino breakfast menu's, And when I found nothing to my taste the kitchen staff were more the happy to make some bacon and eggs which was great . This was our first at hotel Centro and it will not be the last ,I do recommend this hotel and will definitely be staying there again.

Reviewed June 22, 2018

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Dear Sir/Ma'am, Thank you for letting us know your recent experience here at Hotel Centro. We apologize if our service did not meet your expectations, and we appreciate you taking time to share your concerns with us. Our goal is to provide a consistently reliable product and exemplary level of customer service. And we assure that your concern was relay to all department to make an action. Please allow us another opportunity to serve you, as we consider it our privilege to have you again in our hotel. Thank you! Hotel centro

Responded April 26, 2019
Hotel Centro Palawan
9.0
Exceptional
Almira from Philippines
Couple
Stayed 3 nights in April 2014

Easy, Light and Fun Adventure”

Staff are honest and accommodating, location is near to airport and shopping malls/stores, and they arrange package tours like Visita Iglesia and Pilgrimage during Holy Week

We enjoyed our stay in Hotel Centro because it is near the Robinson's Mall and it is easy to get a tricycle accredited by the Hotel which we rode going to Baker's Hill and Mitra's ranch. We were also able to observe Holy Thursday and Friday by joining the Visita Iglesia and Pilgrimage Tour which the Hotel arranged for the guests. The service van was a Toyota Grandia which made our tour very convenient. Even when it drizzled a little, our tour guide provided us with umbrellas during our Visita Iglesia. We were given enough time to explore the place. The Hotel is also just a walking distance away from the Robinson's mall. The hotel is also accessible to Baywalk park and souvenir shops. The Hotel has a small souvenir shop, a gym and spa although we did not avail of its service so much. The breakfast buffet is good although there is not much variety in the food choices. The hotel is clean and modern for a provincial location. The water in the Hotel's pool is warm at all times so it's relaxing to dip your tired feet after a day's tour or early in the morning to catch the morning sun. If you are a beach lover, then Hotel Centro may not be that interesting for you because it is situated at the heart of the city. But the Hotel can arrange for you an island hopping tour in El Nido if you want to experience the beach and island sight seeing. Overall, we enjoyed our stay in Hotel Centro.

Reviewed April 29, 2014

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9.0
Exceptional
julieta from Philippines
Group
Deluxe Twin
Stayed 2 nights in February 2012

Hotel exceeded expectations.”

Hotel is very clean. Food is great.

our group of eleven people all enjoyed our stay in the hotel. the hotel has very nice and cozy interior. the staff are very friendly (aside from being good-looking)and efficient. the rooms we stayed in are nicely furnished, complete with refrigerator, safe, hairdryer, and coffee pot and free bottles of water. the coffee shop serves good food and the waiters are courteous and well trained in table presentation. will definitely stay in this hotel again in our next visit to puerto princesa.

Reviewed February 10, 2012

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9.0
Exceptional
Cory from Canada
Couple
Stayed 1 night in February 2012

Great hotel with service and always a smile”

Location, pool, hotel staff, restaurant

great hotel with professional staff. we stayed 2 nights at the beginning of our trip so we could see the underground river. be sure to book in advance with the hotel as they only have a certain amount of tickets for each day. the pool is great for relaxing with a nice bar located pool side. the complimentary breakfast is great and they offer affordable buffets for lunch and dinner. airport transfer is also provided. highly recommended if you need to stay in puerto princesa.

Reviewed March 05, 2012

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