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Castille Paris – Starhotels Collezione
Castille Paris – Starhotels Collezione
Castille Paris – Starhotels Collezione
Castille Paris – Starhotels Collezione
Castille Paris – Starhotels Collezione
Castille Paris – Starhotels Collezione
Castille Paris – Starhotels Collezione

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8.6

Excellent

152 reviews

152 reviews

Housekeeping3
Breakfast2
24-hour front desk1
See map

9.5

Exceptional

Location rating score

Exceptional location - 780 meters from city center
Popular neighborhood
Exceptional for walking
Walkable places
Robespierre's House

150 m

Boutique Maille Shop

190 m

Place Vendome

190 m

Olympia Music Hall

230 m

WK Accessories

230 m

Popular landmarks
Musee d'Orsay Museum

930 m

Louvre Museum

1.0 km

Champs-Elysees

1.4 km

La Sainte-Chapelle

1.9 km

Montmartre

2.3 km

Closest landmarks
Gaidoz Sylvie

130 m

Hemingway Bar

150 m

Point Vision Experts

250 m

Elephant Paname

250 m

Boucheron

260 m

Castille Paris – Starhotels Collezione

33-37 rue Cambon, 1st - Louvre - Chatelet, Paris, France, 75001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the 1st - Louvre - Chatelet part of Paris, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Eiffel Tower. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and sauna on-site.

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Highlights

Located in heart of Paris

Front desk [24-hour]

Airport transport

250 meters to public transportation

540 meters to Palais Garnier

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Valet parking

Pets allowed

Shuttle service

Exercise area

Sauna

Complimentary WIFi in all rooms

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Paris every 1 minutes on Agoda.com
Value for money7.9
Distance to city center1 km
Location rating9.5
Nearest airportParis-Le Bourget Airport (LBG)
Distance to airport11.9 km

Rooms available at Castille Paris – Starhotels Collezione

Very good
Room comfort & quality

7.9

Deluxe Triple Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed and 1 single be...
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Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 sofa bed and 1 king bed
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Superior Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 double b...
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Duplex Junior Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 sofa bed and 1 king bed
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Junior Suite
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 sofa bed and 1 king bed
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Duplex Suite
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 sofa bed and 1 king bed
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Executive Duplex Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 2 sofa beds & 1 king bed
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SUITE Suite Duplex Executive
...
  • Room size: 60 m²/646 ft²
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Superior Studio
...
  • Room size: 23 m²/248 ft²
  • Shower
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Frequently asked questions

What time is check-in and check-out at Castille Paris – Starhotels Collezione?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Castille Paris – Starhotels Collezione?

Castille Paris – Starhotels Collezione is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Castille Paris – Starhotels Collezione also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Castille Paris – Starhotels Collezione has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Paris with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Castille Paris – Starhotels Collezione?

Start your mornings right, with the continental and buffet breakfast options offered at Castille Paris – Starhotels Collezione. Adults can enjoy breakfast offered with an additional charge of 35 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Castille Paris – Starhotels Collezione?

Castille Paris – Starhotels Collezione features an on-site restaurant for your dining convenience.

What is the smoking policy at Castille Paris – Starhotels Collezione?

Castille Paris – Starhotels Collezione does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Castille Paris – Starhotels Collezione?

Tuileries Metro Station is the closest train, metro, or bus station, about 500 m away from Castille Paris – Starhotels Collezione.

What restaurants are nearby Castille Paris – Starhotels Collezione?

Restaurants including L'Assaggio at Hotel Castille, chambolle cafe and Le Baudelaire are popular in Castille Paris – Starhotels Collezione’s neighborhood which is known as 1st - Louvre - Chatelet.

What popular shopping places are close to Castille Paris – Starhotels Collezione?

Shopping options in Castille Paris – Starhotels Collezione’s 1st - Louvre - Chatelet neighborhood include WK Accessories, Annick Goutal and Boucheron.

What are popular attractions near Castille Paris – Starhotels Collezione?

Guests at Castille Paris – Starhotels Collezione can easily visit Louvre Museum, Musee de l'Orangerie and Jardin des Tuileries located in the 1st - Louvre - Chatelet area.

What popular natural sightseeing spots are close to Castille Paris – Starhotels Collezione?

Castille Paris – Starhotels Collezione’s nearby natural sights include Palais Royal located in the same 1st - Louvre - Chatelet area.

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Explore the neighborhood

What people love about Castille Paris – Starhotels Collezione

  • 10

    Exceptional
    Staff 

    "Staff are friendly and rooms are clean."

    Jose

    |

    March 29, 2022

  • 10

    Exceptional
    Location

    "Its a Nice Hotel in a Central Location, near the tuileries garden, the louvre, as well as some nice shops."

    Jose

    |

    March 25, 2022

  • 10

    Exceptional
    Location

    "Location is the best and I love the CAT."

    Sirikamon

    |

    December 25, 2021

Property ranking|Compared to 5,021 Paris properties
See all rankings
Location score
9.5/10
Room comfort score
8/10
Room size
29 sqm.
Service score
8.8/10
Better than
99
%
of Paris properties
Better than
97
%
of Paris properties
Bigger than
96
%
of Paris properties
Better than
95
%
of Paris properties
Overall rating:

8.6

Excellent
152 reviews
Cleanliness
8.8
Facilities
8.1
Location
9.5
Read all reviews >
More about Castille Paris – Starhotels Collezione

More about Castille Paris – Starhotels Collezione

Castille Paris – Starhotels Collezione

Wake up to the wonder of Paris with a stay at Castille Paris – Starhotels Collezione, located only minutes from the heart of the city. Sampling the authentic culture of Paris is easy with a stay at Castille Paris – Starhotels Collezione, just 2.6 km from Eiffel Tower.
The range of services provided by Castille Paris – Starhotels Collezione ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Paris.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Castille Paris – Starhotels Collezione are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Castille Paris – Starhotels Collezione promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the salon and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

This is your chance to explore all that Paris has to offer. Learn about the city's art history with a day at Louvre Museum located 1.0 km away, where you can see collections by famous artists. Pose in front of Arc de Triomphe located 2.4 km away, and you can always show your friends the time you went to Paris.


Reasons to stay here

This hotel's food and dining score higher than 97% of accommodations in the city.
This hotel scores higher than 98% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

4 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • On-site entertainment
  • Sauna
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Cat-friendly
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Parking [paid]
  • Rental car
  • Shuttle service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Sofa
  • Soundproofing
  • Streaming movies
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

L'Assagio

  • Cuisine: Local
  • Menu: Buffet
Location
33-37 rue Cambon, 1st - Louvre - Chatelet, Paris, France, 75001
Exceptional
Location

9.5

Airports

  • Paris-Le Bourget Airport (LBG)
    11.9 km
  • Orly Airport (ORY)
    16.1 km 34 min drive

Public transportation

  • Madeleine Metro Station
    250 m
  • Tuileries Metro Station
    500 m

Hospital or clinic

  • Gaidoz Sylvie
    130 m

Shopping

  • Galeries Lafayette Paris Haussmann
    700 m

Convenience store

  • Carrefour Express
    500 m 3 min drive

Cash withdrawal

  • ATM
    180 m 3 min walk
What's nearby

Popular landmarks

  • Musee d'Orsay Museum
    930 m
  • Louvre Museum
    1.0 km
  • Champs-Elysees
    1.4 km
  • La Sainte-Chapelle
    1.9 km
  • Montmartre
    2.3 km
  • Basilique du Sacre-Coeur de Montmartre
    2.4 km
  • Arc de Triomphe
    2.4 km
  • Luxembourg Gardens
    2.6 km
  • Eiffel Tower
    2.6 km

Nearby landmarks

  • Gaidoz Sylvie
    130 m
  • Robespierre's House
    150 m
  • Hemingway Bar
    150 m
  • Boutique Maille Shop
    190 m
  • Place Vendome
    190 m
  • Olympia Music Hall
    230 m
  • WK Accessories
    230 m
  • L’Olympia Hall
    240 m
  • Annick Goutal
    240 m
  • Theatre-Musee des Capucines Museum
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property offers weekend's breakfast with champagne on Saturday and Sunday from 12:00 PM to 04:00 PM at Salon de Thé. Please contact the property for more information.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee150 EUR
  • Distance from city center1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)35 EUR
  • Daily Internet/Wi-Fi fee20 EUR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 108

Reviews of Castille Paris – Starhotels Collezione from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.1
Location9.5
Room comfort and quality7.9
Service8.8
Value for money7.9
High score for Paris
Rating
9+ Exceptional (38)
8-9 Excellent (20)
7-8 Very Good (13)
6-7 Good (7)
<6 Below Expectation (7)
Time of the year
Mar - May (14)
Jun - Aug (23)
Sep - Nov (24)
Dec - Feb (24)
All guests (152)
All room types
All languages

Show reviews that mention 

Showing 85 verified guest comments
12345
10.0
Exceptional
Charles from United States
Family with teens
Superior Room
Stayed 2 nights in June 2016

We will be talking about Hotel Castille for a long time!”

This hotel is a perfect example of what makes a 5 star hotel. Hotel Castille deserves the highest marks in all categories, especially 'respect'. My family and I are regular people. We are not of royality, wealth, or power. Yet, we were treated as such without smothering us. Absolutely love Hotel Castille! We look forward to returning to Paris--most notably, returning to Hotel Castille Paris!

Reviewed June 07, 2016

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Dear Charles, Thank you for taking your time with this glowing review. We were happy to be a part of your Parisian escape, delivering the service of our highest standards, so it is a delight to know that you enjoyed your stay to the fullest. Our gratitude for your kind words dedicated to our team. We hope it will not take too long until we welcome you back at the Castille Paris. Best regards, Alessandra Bragoli, general manager

Responded February 17, 2022
Castille Paris – Starhotels Collezione
8.3
Excellent
Kon from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in February 2014

Fantastic! Fun! and Fabulous!”

Location! Location! and Location!

Check in was very well done even though I arrived very early in the morning. The hotel reception took our belongings and allowed us to use their facilities to wash up from the and freshen up from the long continental flight. Then arranged for our bags to go straight into our rooms while we roamed Paris! We went for a nice walk along the gardens toward the Louve Musee and spent a couple of hours there. After which we headed back to the hotel to take our leave. Restaurants around the area was superb and we had a fantastic collection to choose from. Throughly enjoyed ourselves. Not to forget, chanel was just next door.!!

Reviewed June 08, 2014

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Dear Kon, Thank you for taking your time with this glowing review. We were happy to be a part of your Parisian escape, delivering the service of our highest standards, so it is a delight to know that you enjoyed your stay to the fullest. Our gratitude for your kind words dedicated to our team. We hope it will not take too long until we welcome you back at the Castille Paris. Best regards, Alessandra Bragoli, general manager

Responded March 17, 2022
Castille Paris – Starhotels Collezione
10.0
Exceptional
TAK from Hong Kong SAR, China
Business traveler
Superior Room
Stayed 2 nights in February 2013

great hotel”

you will find surprise here

i stayed few nights in this hotel and enjoyed everything about it. the hotel is close to shopping, the metro, sightseeing but is on a quiet street, so the traffic noise is minimal. the room was quite attractive and comfortable. the staff was extremely polite and helpful. i have no complaints about this hotel and would recommend it to others without hesitation. we ate dinner at a restuarant called la cordonniere, also hightly recommended by tripadvisor, which was only several blocks from the hotel -- easy walking distance. the food and service were outstanding.

Reviewed February 15, 2013

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8.0
Excellent
issaree from Thailand
Group
Deluxe Room
Stayed 1 night in May 2012

Perfect Location”

Perfect location, new and comfortable room

this hotel is just perfect for shopping with chanel boutique located next door. few minutes walking to metro, louvre & tuileries garden. room space is acceptable. not big but new. bed is comfy. check-in/check-out process is pretty quick. staffs are helpful. the only flaw is that bar service was very slow. no one seemed to be ready to help.

Reviewed May 22, 2012

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8.4
Excellent
Patrina from Singapore
Family with teens
Superior Room
Stayed 2 nights in September 2017

Great Hotel ”

Location is fantastic for shopping and eateries. Staff are fantastic. They are helpful and polite. Will definitely come back and recommend this hotel to anyone who is in Paris.

Reviewed September 04, 2017

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Dear Patrina, Thank you so much for this amazing review !! The whole staff is very proud that you appreciated our service and we all hope to welcome you back to our Italian mansion very soon ! Sincerely, Benjamin Piat Front of House Manager

Responded October 28, 2018
Castille Paris – Starhotels Collezione
7.2
Very good
Jörk from Germany
Couple
Junior Suite
Stayed 3 nights in May 2019

Hotel in great location in not so great shape”

The hotel is located in a quiet street very close to the Tuileries. It has a well designed entry hall with a boutique hotel touch. The junior suit in the 1st floor had very low ceilings and was dark. The walls and installations in the bathroom showed that their age and poor maintenance. The holder for the towel fell off on first touch and the holder for the toiled paper was shakily attached to the wall. The worst part was the constantly running toilet flush. That was a pretty annoying sound during the first night. In spite of our complaint the next morning this was not fixed next evening when we returned to the room. However, when we complained again we were immediately offered a free upgrade to the Duplex suite. That was, in fact a very nice solution and the room was much better. High ceiling in the living room, large windows. But the devil is in the detail. Also this room showed the wear and the holder for the towel also fell of (to be sure: we were not trying to rip the place apart)

Reviewed June 04, 2019

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Dear Mr. Jörk, Thank you for taking the time to review our hotel. We take well note of your comment regarding the rooms conditions and deeply apologize about it. We have tried our very best to satisfy you despite the fact that you encountered some technical issues. However we hope you enjoyed your Parisian experience with us and hope to welcome you again in the City of lights ! Warm regards, Benjamin Piat Front of House Manager

Responded August 11, 2019
Castille Paris – Starhotels Collezione
7.2
Very good
Monica from United States
Business traveler
Superior Room
Stayed 6 nights in September 2019

I expected a different experience from a five star hotel. ”

I was placed in one of the older, unrenovated rooms and was unimpressed by the space. At about $500 a night, I expected a more upscale room, with more comprehensive in-room amenities. The food on-site was not great and the on-site gym left a lot to be desired. I would not rate this as a five star hotel. It’s nowhere on the level of the other five stars in Paris. Some of the staff were excellent, other staff members seemed disinterested in providing an exceptional experience.

Reviewed September 29, 2019

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Dear Monica, Thank you for sharing your feedback with us ! While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, however it appears that we were not able to provide you this exceptionnal service that you deserve, we deeply apologize about that ! We take note of all your comments and will discuss this in order to improve our level of service and learn from your experience. If you would give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Benjamin Piat Front of House Manager

Responded November 25, 2019
Castille Paris – Starhotels Collezione
5.2
Ana from Philippines
Couple
Superior Room
Stayed 5 nights in November 2019

Service has gone downhill & watch out for erroneous charges ”

This is my 3rd stay with Castille Paris and by far my worst. Day 1 check in - no one helped us with our luggage. Room was upgraded but in the older wing. Toilet had flush issues and shower was tiny & had a door that wouldn’t close. Day 2 - poor coordination when we asked them to call us a cab. They couldn’t tell us the taxi number and the 3 min wait ended up being 15 and we had to approach each taxi that was driving up as the doormen were not assisting us Day 3 - toiletries not replenished Day 4 - toiletries were not replenished and neither were the towels. Day 5 - on checkout we saw erroneous minibar charges which we had corrected. When I landed back home, I got an email informing me that they charged me €30 for a pillow. No investigation or verification - just a deduction. I have asked them to reverse the charge and am awaiting their response. Very disappointing stay and would think twice before coming back.

Reviewed November 25, 2019

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Dear Ana, We thank you for taking the time to review your stay in our hotel. First of all we want to tell you how much we are disappointed about your comment. Seeing that you did not enjoy your stay is terrible for us and wee deeply apologize ! We are taking your comment very seriously our management team is working on each point to improve our level of service. 1 - We now pay much more attention to the fact that doormen must assist each of our guests, 2 - Housekeeping staff must pay attention to details and provide a perfect service each day, 3 - Minibar and pillow charges must be double checked. Once again we deeply apologize for all the inconvenience ! We wish to welcome you back. If you are planning to come back please remind us this review and we will do our bery best to fulfill your expectations and even more. Kind regards, Benjamin Piat Front of House Manager

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Castille Paris – Starhotels Collezione
10.0
Exceptional
Murad from Ukraine
Solo traveler
Superior Room
Stayed 1 night in June 2019

my favorite hotel! ”

Very cozy, nice, friendly hotel! Beautiful interior, excellent location and friendly staff! I stay in this hotel for 7 years!

Reviewed June 24, 2019

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Dear Murad, Thank you for this 10/10 ! We are very happy and proud to count you as a very repeated guest. It is always a great pleasure to welcome you ! We hope to see you again very soon in beatiful Paris. Best regards. Benjamin Piat Front of House Manager

Responded June 30, 2019
Castille Paris – Starhotels Collezione
8.7
Excellent
Stuart from United Kingdom
Business traveler
Superior Room
Stayed 1 night in August 2013

nice and comfortable stay”

nice staff, central location and nice room

stay was very nice and I would go there again. complicated cordless phone system so it was difficult to contact reception. breakfast was not great for the price of €33 especially the scrambled egg as it was just cream and egg....

Reviewed August 14, 2013

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9.3
Exceptional
Wing from Hong Kong SAR, China
Couple
Superior Room
Stayed 4 nights in June 2015

Always home away from home. Very helpful staff. ”

Location. Ambience of lobby area.

It has been a great one - this is a repeated stay. Need to refurbish some mirrors as some are rusty but otherwise like the hotel a lot.

Reviewed September 05, 2015

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Dear Wing, Thank you for taking your time with this glowing review. We were happy to be a part of your Parisian escape, delivering the service of our highest standards, so it is a delight to know that you enjoyed your stay to the fullest. Our gratitude for your kind words dedicated to our team. We hope it will not take too long until we welcome you back at the Castille Paris. Best regards, Alessandra Bragoli, general manager

Responded March 17, 2022
Castille Paris – Starhotels Collezione
9.6
Exceptional
Nathan
Couple
Superior Room
Stayed 7 nights in September 2019

Great hotel!”

This hotel is very nice with a friendly and hospitable staff. Stayed here for a week and everything was great!

Reviewed October 15, 2019

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Dear Nathan, What a pleasure to read you ! Thank you for sharing your feedback with us and for your sweet compliments ! We are happy that you enjoyed your stay with us and hope you will keep an great memory of it. We hope to have the chance to welcome you back for your next stay in Paris ! Best regards, Benjamin Piat Front of House Manager

Responded November 25, 2019
Castille Paris – Starhotels Collezione
8.0
Excellent
Nujpanit from Thailand
Couple
Superior Room
Stayed 1 night in July 2016

Good high-end hotel and a perfect location ”

The hotel is beautiful with great facilities. The location is perfect for all kind of travelers. However, they seemed to be a bit understaffed. I experienced some difficulties reaching the reception and concierge by phone. Overall, it was a good experience.

Reviewed July 21, 2016

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Dear Nujpanit, Thank you very much for taking the time to share your experience with us. We hope to welcome you back again soon in Paris. Warmest regards, Alessandra Bragoli, general manager

Responded February 17, 2022
Castille Paris – Starhotels Collezione
6.7
Good
Hamad from Saudi Arabia
Couple
Superior Room
Stayed 6 nights in June 2014

Great location but very very very small rooms”

Location Location Location

Below average, I liked the location but room was small and early check in was refused! It was good that we were in Paris to find things to do

Reviewed June 27, 2014

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Dear Hamad, Thank you very much for taking the time to share your experience with us . We are saddened to see that we did not meet your expectations during your stay with us. Sincerely hoping to have the chance of welcoming you back very soon at the hotel. Best regards, Alessandra Bragoli, general manager

Responded March 17, 2022
Castille Paris – Starhotels Collezione
9.2
Exceptional
Elettra from United Kingdom
Solo traveler
Superior Room
Stayed 1 night in July 2020

Hotel Castille”

Lovely hotel in one of the most famous rue of the city!

Reviewed October 06, 2020

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Dear Elettra, Thank you for giving us your feedback ! We are so glad that you enjoyed your Parisian experience with us. We hope to see you soon rue Cambon ! Warm regards, Alessandra Bragoli – General Manager

Responded October 21, 2020
Castille Paris – Starhotels Collezione
9.0
Exceptional
YUYING from China
Couple
Deluxe Room
Stayed 2 nights in December 2014

Great hotel at perfect location”

Location, helpful staff, nice room with in house cat called 'alien'

I really enjoyed my stay. Walking distance to Lourve and next to Chanel, spacious room and helpful staff. Nothing to complain.

Reviewed December 21, 2014

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Dear Yuying, Thank you very much for taking the time to share your experience with us . It was a pleasure to read your review and pass on your kind words to the entire team. We hope to welcome you back again soon in Paris. Warmest regards, Alessandra Bragoli, general manager

Responded March 17, 2022
Castille Paris – Starhotels Collezione
8.8
Excellent
YongSuk from South Korea
Solo traveler
Superior Room
Stayed 1 night in April 2016

Great location, attentive staff but small room”

Location was excellent with staff very attentive. Facilities was small (room, gym) but was very clean and in good condition. Overall, a satisfactory stay

Reviewed July 20, 2016

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Dear YongSuk, Thank you very much for taking the time to share your experience with us . It was a pleasure to read your review and pass on your kind words to the entire team. We hope to welcome you back again soon in Paris. Warmest regards, Alessandra Bragoli, general manager

Responded February 17, 2022
Castille Paris – Starhotels Collezione
8.4
Excellent
Jorge from United States
Family with young children
Deluxe Triple Room
Stayed 6 nights in November 2019

Good hotel, but didn’t feel like a 5 star”

Good hotel Great location Cleaning staff is awesome Front desk not that great

Reviewed December 01, 2019

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Dear Jorge, Thank you for taking the time to share your feedback with us ! We are happy that you enjoyed our perfect location and the cleaning staff's work. However we feel very disappointed with your comment regarding our reception staff. We are always doing our very best for each of our guests ! Your opinion is very important to us and we will use it to improve our level of service, to do so, we would like to hear back from you in order to know what did not satisfy you. We hope to have the chance to welcome you back for your next stay ! Best regards, Benjamin Piat Front of House Manager

Responded February 17, 2022
Castille Paris – Starhotels Collezione
10.0
Exceptional
Melissa from Singapore
Business traveler
Superior Room
Stayed 3 nights in January 2017

Great location and service”

Boutique hotel with a 5 star service

Reviewed January 12, 2017

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Dear Melissa, Thank you so much for this great review ! The whole staff is very proud that you enjoyed our service and truly hope to see ou again very soon. Best regards, Benjamin Piat Front of House Manager

Responded October 28, 2018
Castille Paris – Starhotels Collezione
9.2
Exceptional
HENDRY from Indonesia
Business traveler
Superior Room
Stayed 6 nights in July 2016

Clean Design, Nice Room”

Room is nice and clean, though a bit small. Staffs are helpful. Location is great!

Reviewed October 27, 2016

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Dear Hendry, Thank you for your review and for taking the time to write it. We hope to see you soon! Alessandra Bragoli, general manager

Responded February 17, 2022
Castille Paris – Starhotels Collezione
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