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Bisanta Bidakara Surabaya
Bisanta Bidakara Surabaya
Bisanta Bidakara Surabaya
Bisanta Bidakara Surabaya
Bisanta Bidakara Surabaya

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7.3

Very good

304 reviews

304 reviews

Housekeeping3
Food & Dining1
Shops1
See map

7.6

Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Taman Kombes Pol M Durayat

240 m

Tanah kosong

330 m

Basuki Rahmat Street

480 m

DAISO

550 m

Tunjungan Plaza

560 m

Popular landmarks
Monkasel (Submarine Monument)

1.4 km

Tugu Pahlawan

2.3 km

Bungkul Park

2.7 km

Suramadu National Bridge

2.8 km

Surabaya Town Square

3.1 km

Closest landmarks
TCM Sari Alam

100 m

RSIA PUSURA

120 m

Erha

190 m

Laboratorium Klinik Utama Kedungdoro - Kedungsari

270 m

Panti Asuhan Matahari Terbit

290 m

Bisanta Bidakara Surabaya

Jl. Tegalsari 77 -85, Surabaya Center, Surabaya, Indonesia, 60262 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Inside city center

Check-in [24-hour]

550 meters to Tunjungan Plaza

Complimentary WIFi in all rooms

A/C

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Luggage storage

Exercise area

Swimming pool [outdoor]

Cash withdrawal

Spa

This property is in high demand!

3 travelers have booked today.

Value for money7.5
Location rating7.6
Nearest airportJuanda International Airport (SUB)
Distance to airport13.6 km

Rooms available at Bisanta Bidakara Surabaya

Superior Single Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 double bed
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Deluxe Executive
...
  • Room size: 23 m²/248 ft²
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Executive
...
  • Room size: 28 m²/301 ft²
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Room Assigned on Arrival
...
  • Shower
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Luxury Executive Room
...
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    Junior Suite
    ...
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      Suite
      ...
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        Room Deluxe Executive
        ...
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          Frequently asked questions

          What time is check-in and check-out at Bisanta Bidakara Surabaya?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Bisanta Bidakara Surabaya?

          For those who wish to drive their own cars, Bisanta Bidakara Surabaya has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel.

          Is breakfast offered at Bisanta Bidakara Surabaya?

          Wake up to a great buffet breakfast at Bisanta Bidakara Surabaya. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Bisanta Bidakara Surabaya?

          To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          What is the smoking policy at Bisanta Bidakara Surabaya?

          Bisanta Bidakara Surabaya does permit smoking in some areas and is not 100% smoke-free.

          What is the closest train, metro, or bus station to Bisanta Bidakara Surabaya?

          The closest train, metro, or bus station is Gubeng Train Station, 1.6 km away from Bisanta Bidakara Surabaya.

          What restaurants are nearby Bisanta Bidakara Surabaya?

          Bisanta Bidakara Surabaya’s neighborhood is Surabaya Center which includes popular restaurants such as Pawon Alit, Anggrek Restaurant and Metro Coffee Shop.

          What popular shopping places are close to Bisanta Bidakara Surabaya?

          Located in the Surabaya Center area, Bisanta Bidakara Surabaya is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

          What are popular attractions near Bisanta Bidakara Surabaya?

          Bisanta Bidakara Surabaya’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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          See map

          Explore the neighborhood

          Overall rating:

          7.3

          Very good
          304 reviews
          Cleanliness
          7.0
          Facilities
          7.0
          Location
          7.6
          Read all reviews >
          More about Bisanta Bidakara Surabaya

          More about Bisanta Bidakara Surabaya

          Bisanta Bidakara Surabaya

          Get the most from an urban escape in Surabaya when you book a room at Bisanta Bidakara Surabaya. Located right in the city center, Bisanta Bidakara Surabaya saves you time and travel by letting you wake up right in the heart of the best neighborhood.
          Have a hassle-free trip while enjoying the services and amenities offered by Bisanta Bidakara Surabaya. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience.
          Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
          Equipped with handy amenities, guestrooms at Bisanta Bidakara Surabaya guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed.
          It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


          Dining and things to do

          Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Bisanta Bidakara Surabaya. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Bisanta Bidakara Surabaya including halal options.
          Recreational facilities at Bisanta Bidakara Surabaya are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
          Pick up something memorable for yourself or those waiting for you back at home, at the shops.


          Around the property

          One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 560 m away.


          Reasons to stay here

          Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
          It's hard to beat the room comfort here, which is rated higher than 89% of other accommodations in Surabaya.

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          Amenities and facilities
          Good
          Facilities

          7

          Most talked about facilities

          Housekeeping

          12 mentions

          Breakfast

          9 mentions

          Food & Dining

          5 mentions

          Swimming Pool

          4 mentions

          Languages spoken

          • English
          • Indonesian

          Internet access

          • Complimentary WIFi in all rooms
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Exercise area
          • Massage
          • Spa
          • Swimming pool [outdoor]

          Cleanliness and safety

          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • First aid kit
          • Hot water linen and laundry washing
          • Hygiene certification

          Dining, drinking, and snacking

          • Coffee shop
          • Restaurant [halal]
          • Restaurants
          • Room service [24-hour]

          Services and conveniences

          • Cash withdrawal
          • Concierge
          • Convenience store
          • Daily cleaning
          • Dry cleaning
          • Elevator
          • Laundry service
          • Luggage storage
          • Safety deposit boxes
          • Shops
          • Smoking area

          For the kids

          • Family room
          • Swimming pool [kids]

          Access

          • Check-in [24-hour]
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]

          Getting around

          • Car park [free of charge]
          • Car park [nearby]
          • Car park [on-site]
          • Valet parking

          Available in all rooms

          • A/C
          • Coffee/tea machine
          • Complimentary drinking water
          • Daily cleaning
          • Daily newspaper
          • Hair dryer
          • Mini bar
          • Mirror
          • Non-smoking
          • Phone
          • Private bathroom
          • Satellite/cable channels
          • Shower
          • Toiletries
          • Towels
          • Wi-Fi [complimentary]
          Location
          Jl. Tegalsari 77 -85, Surabaya Center, Surabaya, Indonesia, 60262
          Very good
          Location

          7.6

          Airports

          • Juanda International Airport (SUB)
            13.6 km
          • Abdul Rachman Saleh Airport (MLG)
            74.6 km

          Public transportation

          • Gubeng Train Station
            1.7 km
          • Pasar Turi Train Station
            2.1 km

          Hospital or clinic

          • TCM Sari Alam
            100 m

          Shopping

          • Tunjungan Plaza
            560 m

          Convenience store

          • On-site

          Cash withdrawal

          • ATM on-site
          What's nearby

          Popular landmarks

          • Tunjungan Plaza
            560 m
          • Monkasel (Submarine Monument)
            1.4 km
          • Tugu Pahlawan
            2.3 km
          • Bungkul Park
            2.7 km
          • Suramadu National Bridge
            2.8 km
          • Surabaya Town Square
            3.1 km
          • Surabaya's Zoo
            3.3 km
          • Sampoerna Museum
            4.0 km
          • Pakuwon Food Festival
            7.2 km
          • Masjid Nasional Al Akbar Surabaya
            8.1 km

          Nearby landmarks

          • TCM Sari Alam
            100 m
          • RSIA PUSURA
            120 m
          • Erha
            190 m
          • Taman Kombes Pol M Durayat
            240 m
          • Laboratorium Klinik Utama Kedungdoro - Kedungsari
            270 m
          • Panti Asuhan Matahari Terbit
            290 m
          • Parkir Gereja Mawar Sharon
            290 m
          • Tanah kosong
            330 m
          • Parkir Gereja
            360 m
          • Parking Park
            410 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds vary by room. Please check each room's capacity for details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-5 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 6 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking 6 or more rooms, special policies may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00

          Extras

          • Breakfast charge (unless included in room price)100000 IDR

          The property

          • Number of rooms 105

          Reviews of Bisanta Bidakara Surabaya from real guests

          Provided by verified guests of Agoda
          7.3
          /
          10
          Cleanliness7.0
          Facilities7.0
          Location7.6
          Room comfort and quality6.8
          Service7.4
          Value for money7.5
          High score for Surabaya
          Rating
          9+ Exceptional (21)
          8-9 Excellent (26)
          7-8 Very Good (95)
          6-7 Good (35)
          <6 Below Expectation (62)
          Time of the year
          Mar - May (59)
          Jun - Aug (78)
          Sep - Nov (55)
          Dec - Feb (47)
          All guests (304)
          All room types
          All languages

          Show reviews that mention 

          Showing 240 verified guest comments
          12345
          8.0
          Excellent
          glody from Indonesia
          Couple
          Superior Single Room
          Stayed 1 night in April 2015

          Friendly Hotel ...”

          Locations, Comfort, Cheap

          Old Hotel from Bidakara Group, Reasonable Price for a strategic hotel location, Deluxe room have a bathtub (Yeaayyy..!!), Complete Room accesories(Mini Refrigerator n Electric Kettle), many variant food around Hotel: Bon cafe (steak n ice cream), Bakmi Jogja Tunjungan n wedang, Nasi Liwet Solo n variable Fresh Milk..

          Reviewed April 16, 2015

          See room deals

          9.0
          Exceptional
          michael from Australia
          Couple
          Superior Single Room
          Stayed 1 night in August 2015

          Surabaya Center Stay”

          Location, Facilities, Modern

          Stay was only one night, but was the best hotel I have stayed in during any of my visits to Surabaya. Would recommend anybody to book this hotel when coming to Surabaya.

          Reviewed August 03, 2015

          See room deals

          7.6
          Very good
          Andita from Indonesia
          Couple
          Superior Single Room
          Stayed 1 night in February 2018

          Cheap affordable”

          Well maintained old hotel. Not so fancy. AC not so cool but okay. My pillow was too high, however my spouse were not. No shower cap and hair dryer ready in the bathroom. However, might be able by request. Only a pair of slippers too. This one also maybe available by request too. Woke up late so didn't catch up the breakfast. Strategic location in the center of the city. Housekeeper a bit noisy. When cleaning other and above rooms can possibly be more silent cos we checked in arround 2 or so.

          Reviewed February 04, 2018

          See room deals

          7.3
          Very good
          Jon from Australia
          Couple
          Deluxe Room
          Stayed 3 nights in August 2015

          Ok 3 Star hotel”

          Seeing isurrounding area in daylight after slightly scary evening arrival. Despite poor Englisg, staff very helpful. Value for Money

          Surrounding area is a worry with a night arrival but perfectly ok when seen in daylight. It is not really a hotel catering to Westerners but specialises in Indonesian Conferences and Meetings. Breakfast is excellent, only if you like Indonesian Cuisine. Despite poor English understanding by most Face-to- Face staff, their friendliness and helpfulness was outstanding. A good sized Western style very comfortable double bed. Unfortunately, as with three other Agoda bookings on this trip, the room standard was NOT what was promised but was downgraded by hotel. We stopped complaining after the first disastrous hotel and decided to simply "put up with it for our sanity". You do get exactly what you pay for!!! Of my many Agoda bookings over the past 5 years, this trip has proved that you should never assume that "Agoda Insider Deals" and "Special Rates" will be provided by the actual hotel. "I not speak English" has been standard response.

          Reviewed August 23, 2015

          See room deals

          7.3
          Very good
          Muhammad from Indonesia
          Family with young children
          Superior Single Room
          Stayed 1 night in July 2014

          value for money in a considerably city center loca”

          close to tunjungan plaza/city center, friendly staff and quite spany room

          the stay was okay. Staff was friendly, room quite spacy&clean although old interior and also close to Tunjungan plaza and/or city center.

          Reviewed August 07, 2014

          See room deals

          6.0
          Adiguna from Indonesia
          Family with young children
          Superior Single Room
          Stayed 1 night in December 2014

          The rate is reasonable so does the quality”

          Location. Location. Price

          - Price is reasonable - The hotel is old. - In the center of Surabaya - Breakfast is OK - Should be OK for your transit before continue to Malang or Bali

          Reviewed January 01, 2015

          See room deals

          7.3
          Very good
          Andri from Indonesia
          Couple
          Deluxe Room
          Stayed 1 night in August 2015

          I found a centipede in the bathroom”

          The front desk was friendly, the food was good, the location was strategic.

          First when we checked in, the frond desk officer was really helpful and friendly. We got the room very fast. The room was quite spacious. Unfortunately, we found a centipede at the bath room, and it fright us out. But, the room servicer has removed it which is good. The wifi connection was really weak, it was likely because our room position was on the corner end. The morning breakfast was tasty. The hotel location was strategic. We found alot of restaurants or food depots around the hotel area. The pool was clean.

          Reviewed November 05, 2015

          See room deals

          8.0
          Excellent
          Mikhael from Indonesia
          Family with teens
          Superior Single Room
          Stayed 1 night in March 2016

          Excellent value for money hotel”

          There is swimming pool but small and not deep enough There is gym Clean room but the lightning, ambience and furniture could be improved Great location at the center of the city Overall excellent value for money

          Reviewed March 31, 2016

          See room deals

          8.4
          Excellent
          Ridner from Indonesia
          Business traveler
          Superior Single Room
          Stayed 1 night in September 2016

          Not bad”

          Its value for money, you got a bathtub, strong shower, but its an old hotel, little spooky 😅, and the bed must be replace, the cleanliness to be advance at the bottom and side of bedroom

          Reviewed September 18, 2016

          See room deals

          8.0
          Excellent
          ryan from Canada
          Family with young children
          Superior Single Room
          Stayed 1 night in August 2017

          Pleasant stay”

          Good location and good staff. Hotel has many facilities such as gym and pool. Room was comfortable and all what one needs. Would choose this place next again.

          Reviewed August 16, 2017

          See room deals

          9.0
          Exceptional
          CHOW from Malaysia
          Couple
          Superior Single Room
          Stayed 1 night in May 2014

          clean room with nice breakfast”

          provide airport transfer, good breakfast buffet, good price

          my friends and me very satisfied with the staff patient and it is a clean hotel with good breakfast.

          Reviewed May 15, 2014

          See room deals

          7.3
          Very good
          Mohamad from Brunei Darussalam
          Couple
          Superior Single Room
          Stayed 2 nights in April 2014

          Quite and refreshing”

          Centrally located, Quite and helpful staff.

          It was well worth it for the price, when we checked in we were given welcoming drink while the receptionist organized the check-in particular. After checking in, The staff took our luggage to our room and showed us how to operate the equipment in the room. The rest of the activity, dining and breakfast served is great food and its a pleasant experience overall

          Reviewed May 18, 2014

          See room deals

          6.7
          Good
          Kasia from Japan
          Solo traveler
          Superior Single Room
          Stayed 1 night in April 2014

          Good for business, a place to sleep, use as base ”

          Clean, has facilities, breakfast

          I wanted a clean and modern place to stay after all the backpacking and my room was clean, spacious, modern and I slept very well. The hotel would be good for stopovers, short stays or business. Nothing extraordinary but it offered good service and standard for the price.

          Reviewed April 30, 2014

          See room deals

          7.7
          Very good
          NORIHA from Malaysia
          Family with teens
          Superior Single Room
          Stayed 2 nights in February 2014

          friendly staff. nice breakfast ”

          excellent staff,. good food and easy access to everywhere

          My stay for 4 nights holidays with my three older sons. The hotel is just quiet okay with affodable prize. Not to big but easy acces to the city. It is near to plaza tunjangan, the biggest shopping mall. The staff was very great friendly.on the last day, our request to get the local cake was succesfully. Tq mr cheaf. I may suggest to my friend and hope to came again in future.

          Reviewed March 01, 2014

          See room deals

          6.4
          Good
          Diane from Singapore
          Family with teens
          Superior Single Room
          Stayed 1 night in June 2016

          Could have been better”

          The most friendly person in the hotel is the chef who showed up in the morning of 16/6. The rest of the staff seem kind of aloof and cold. Good spread of breakfast and food was always hot and changed daily. Ran out of toilet roll but was not replenished when asked for it and when the room was made, the staff apparently did not notice it had run out of supply. Was supplied after repeated request was made. Booked this hotel as I wanted to use its treadmill but sadly it was out of order. Fitness centre was locked up, you need to make a trip down to the front desk for them to send someone to open the door although it could be accessed by the room card.

          Reviewed June 19, 2016

          See room deals

          7.7
          Very good
          Mike from Indonesia
          Business traveler
          Superior Single Room
          Stayed 2 nights in June 2014

          Clean Hotel, Good Location, Value for Money”

          Clean Hotel, Good Location, Value for Money

          Room was clean, old hotel but still good maintenance, reasonable price

          Reviewed June 27, 2014

          See room deals

          6.8
          Good
          naomi from Indonesia
          Business traveler
          Superior Single Room
          Stayed 1 night in June 2016

          staff helpful”

          The food is good.location very strategic,near tunjungan plaza.overall,ok.i'll be back here.

          Reviewed June 27, 2016

          See room deals

          8.0
          Excellent
          Astri from Indonesia
          Business traveler
          Superior Single Room
          Stayed 1 night in October 2016

          Hommy”

          Huge room for three star hotel, just need more update for some equipment inside room.

          Reviewed November 04, 2016

          See room deals

          9.6
          Exceptional
          Franklin from Indonesia
          Business traveler
          Superior Single Room
          Stayed 1 night in June 2015

          Nice”

          Staff Nice and helpful, a lot of food around hotel

          Reviewed May 08, 2016

          See room deals

          8.0
          Excellent
          ANTHONY from Malaysia
          Business traveler
          Superior Single Room
          Stayed 2 nights in September 2013

          Comfortable Stay”

          Staff, breakfast, Clean

          My stay was very comfortable. The reception Ms.Ayu very helpful and friendly. Very professional in handling hotel guest!

          Reviewed October 07, 2013

          See room deals

          12345
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