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Hotel Benteng
Executive Room - Bathroom, Hotel Benteng in Bukittinggi
Lobby, Hotel Benteng in Bukittinggi
Interior view, Hotel Benteng in Bukittinggi
Fitness center, Hotel Benteng in Bukittinggi
Hotel Benteng
Hotel Benteng

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6.4

Good

132 reviews

132 reviews

See map
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Apotek Yani Baru 90 m
Pasar Atas Bukittinggi 150 m
Limpapeh Bridge 180 m
Benteng Fort de Kock 200 m
ANATAMA 250 m
RSUD Dr. Achmad Mochtar 350 m
Masjid Raya Bukittinggi 360 m
Bukittinggi Plaza 360 m
psar atas 370 m
Pasar Atas Market 370 m

Hotel Benteng

Benteng street No.1, Guguk Panjang, Bukittinggi, Indonesia - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Guguk Panjang part of Bukittinggi, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Daily housekeeping

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

83% of staff fully vaccinated

At least 83% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Bukittinggi every 23 minutes on Agoda.com
Value for money6.2
Location rating7.6

Rooms available at Hotel Benteng

Superior Deluxe
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed or 2 double be...
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Deluxe
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Executive Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Superior Room
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed or 2 single beds
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Grand Deluxe Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Triple room - Executive
...
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    Superior Triple Room
    ...
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      DOUBLE ROOM 2 BEDS 2 TWIN BEDS
      ...
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        2 TWIN BEDS 1 TWIN BED
        ...
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          Frequently asked questions

          What time is check-in and check-out at Hotel Benteng?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Hotel Benteng?

          Hotel Benteng is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Benteng also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Benteng has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Bukittinggi with private transportation, the hotel can arrange car rental for you.

          Is breakfast offered at Hotel Benteng?

          Wake up to a great buffet breakfast at Hotel Benteng. Adults can enjoy breakfast offered with an additional charge of 35000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Hotel Benteng?

          Hotel Benteng features an on-site restaurant for your dining convenience.

          What is the smoking policy at Hotel Benteng?

          Hotel Benteng does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

          What restaurants are nearby Hotel Benteng?

          Hotel Benteng is located in Guguk Panjang, famous for good restaurants such as Canyon Cafe, Simpang Raya and Hau's Tea Bukit Tinggi.

          What popular shopping places are close to Hotel Benteng?

          Hotel Benteng is located in Guguk Panjang area which features shopping places such as Pasar Atas Bukittinggi.

          What are popular attractions near Hotel Benteng?

          Guests at Hotel Benteng can easily visit Benteng Fort de Kock, Masjid Raya Bukittinggi and Jam Gadang Clock Tower located in the Guguk Panjang area.

          What popular natural sightseeing spots are close to Hotel Benteng?

          Hotel Benteng is located in the Guguk Panjang area, which is famous for natural sightseeing destinations such as Lobang Jepang.

          See map

          Explore the neighborhood

          What people love about Hotel Benteng

          • 10

            Exceptional
            Cleanliness

            "Clean place and near from jam gadang, clean room too for stay"

            Merini

            |

            May 13, 2021

          Property ranking|Compared to 109 Bukittinggi properties
          See all rankings
          Room size
          28 sqm.
          Room comfort score
          6.2/10
          Cheapest price score
          Location score
          7.6/10
          Bigger than
          86
          %
          of Bukittinggi properties
          Better than
          85
          %
          of Bukittinggi properties
          Better than
          79
          %
          of Bukittinggi properties
          Better than
          72
          %
          of Bukittinggi properties
          Overall rating:

          6.4

          Good
          132 reviews
          Cleanliness
          6.1
          Facilities
          5.6
          Location
          7.6
          Read all reviews >
          More about Hotel Benteng

          More about Hotel Benteng

          Hotel Benteng

          At Hotel Benteng, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Bukittinggi even more convenient.
          For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
          Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hotel Benteng. For guests who would like to smoke, the designated smoking areas are available.
          All rooms at Hotel Benteng are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Hotel Benteng are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
          Don't worry about being thirsty as bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.


          Dining and things to do

          Each morning you can start the day with a delicious in-house breakfast offered at Hotel Benteng. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.


          Reasons to stay here

          Compared to the city's accommodation options, this hotel scored higher than 87% of them for food and dining.
          According to guests who stayed here, this hotel's room comfort is rated higher than 85% of other accommodations in Bukittinggi.

          Show less

          Amenities and facilities

          Review score
          Facilities

          5.6

          Most talked about facilities

          Breakfast

          7 mentions

          Internet

          2 mentions

          Food & Dining

          1 mention

          Housekeeping

          1 mention

          Languages spoken
          • English
          • Indonesian
          • Malay
          Internet access
          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • Ticket services
          • Tours
          Cleanliness and safety
          • Body thermometer
          • Breakfast in room
          • Free face masks
          • Physical distancing of at least 1 meter
          Dining, drinking, and snacking
          • Bar
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Currency exchange
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoking area
          For the kids
          • Family room
          Access
          • Check-in/out [express]
          • Check-in/out [private]
          • Check-in [24-hour]
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [nearby]
          • Car park [on-site]
          • Rental car
          • Shuttle service
          Sports equipment rental
          • Bicycle rental
          Available in all rooms
          • Free bottled water
          • Non-smoking
          • Shower
          • TV

          Location

          Benteng street No.1, Guguk Panjang, Bukittinggi, Indonesia
          Very good
          Location

          7.6

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 2-10 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 11 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until12:00
          Getting around
          • Airport transfer fee300000 IDR
          • Travel time to airport (minutes)120
          Extras
          • Breakfast charge (unless included in room price)35000 IDR
          The property
          • Number of floors4
          • Number of restaurants1
          • Number of rooms 37
          • Room voltage220
          • Year property opened1982
          • Most recent renovation2010

          Reviews of Hotel Benteng from real guests

          Provided by verified guests of Agoda
          Cleanliness6.1
          Facilities5.6
          Location7.6
          Room comfort and quality6.2
          Service6.4
          Value for money6.2
          High score for Bukittinggi
          Rating
          9+ Exceptional (9)
          8-9 Excellent (6)
          7-8 Very Good (16)
          6-7 Good (26)
          <6 Below Expectation (44)
          Time of the year
          Mar - May (28)
          Jun - Aug (17)
          Sep - Nov (31)
          Dec - Feb (25)
          All guests (132)
          All room types
          All languages

          Show reviews that mention 

          Showing 101 verified guest comments
          12345
          5.7
          ANDRY from Indonesia
          Family with young children
          Superior Room
          Stayed 1 night in October 2012

          Great location but need renovation”

          location

          the hotel has a perfect location near Benteng Bukittinggi, but the hotel really really needs a huge renovation to make visitor convenient and comfort. the hotel needs to make a better parking lot so the visitos can enter and exit the hotel easily. with all those things, it will be the best hotel at Bukittinggi.

          Reviewed January 11, 2013

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          5.2
          Allan from Australia
          Group
          Superior Room
          Stayed 6 nights in July 2018

          Disappointed”

          I stayed six nights in Hotel Benteng. This hotel did not live up to expectations. I would have liked a ceiling fan or the option of a desk fan. The toilet needed an exhaust fan. I had a long narrow vertical window which would not stay open. I resorted to using a stick I found in the street to keep it open. Only once did I not have hot water available. The room had only one power point. The WiFi was good. Room lighting was typically Indonesian - limited and low power. The bed was rock hard (which I like). Breakfast was typically Asian and westerners could find something for their needs. The staff were friendly and cooperative. Some spoke English. The hotel is conveniently located for tourism and access to food but its lack of facilities, maintenance and cleaning does not justify its continued support.

          Reviewed August 02, 2018

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          5.2
          Azhar from Indonesia
          Group
          Superior Room
          Stayed 2 nights in January 2017

          Simple hotel at a good location”

          This hotel is centrally located in the beautiful city of Bukittinggi in West Sumatra. The rooms are very simple, but clean. Breakfast is sufficient for the local standard. The hotel staff is friendly and quite helpful. This hotel offers a fairly good value for money, if you are mainly interested to have a clean and cheap place to stay in the town centre.

          Reviewed January 31, 2017

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          8.0
          Excellent
          SELAMAT from Malaysia
          Family with young children
          Superior Room
          Stayed 2 nights in January 2012

          Great location for a family and lovely staffs”

          Their Staffs are so genials & courteous

          As one family with young childrens, the location is really strategic since it is very near with the Kebun Binatang. We went there for 2 days... The only thing that this hotel needs to improve is to provide the public water coolant at the lobby. but, we will come here again with the relatives to stay here...

          Reviewed January 11, 2012

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          6.7
          Good
          Jose from Spain
          Family with young children
          Executive Room
          Stayed 1 night in January 2013

          Back to the 70s”

          Location

          its like a hotel in the 70s. it seems it has been build in the 70s and no maintenance has been made since then! crazy old and ugly. the food is ok for its category, the location excellence, the staff friendly and competence. but please: spend some money and refurbish a little the rooms, at list if you book with agoda you can expect the worst rooms. if you travel with family, like i did, something i liked is that you can get 2 rooms with connecting door, very convenient when traveling with kids. yeah, i almost forget! be aware of the time if you want to take shower, there is limited period of time for hot water, one in the morning and one in the night, you can get a "fresh" surprise if you want to get shower out of that schedule.

          Reviewed February 10, 2013

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          6.3
          Good
          Siew from Malaysia
          Couple
          Superior Room
          Stayed 3 nights in September 2014

          Inexpensive but its age is showing”

          Inexpensive, OKish breakfast buffet, helpful staff

          The most notable feature of the hotel hits you when you least want it to. We were prepared however and went on a night hike up a volcano. Given the ubiquity of these institutions in the town, it would probably have been impossible to get around this otherwise unless you booked yourself into one of the newer, swankier establishments and they had double glazing. The hotel is located about 10 from Jalan Veteran where most of the action seems to be. The hotel's age is showing and some of furniture is falling to bits, though cleanliness overall is OK. The hotel lays on a substantial breakfast buffet and the staff are attentive and gracious.

          Reviewed November 20, 2014

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          5.7
          Noraini from Malaysia
          Family with young children
          Superior Room
          Stayed 2 nights in September 2014

          Cheap hotel, good location”

          location, price

          ok for short term stay. during our final day, only 1 room occupied, that is ours. So the breakfast was served in our room. Very good location as we can just walk to the zoo and fort de kock. Jam Gadang also within walking distance. However the balcony and the washroom floor were dirty and bit sticky. No kettle provided in the room so for us with small children has to ask from room service for hot water to prepare milk. Just ok for a cheap price hotel.

          Reviewed October 01, 2014

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          6.7
          Good
          ISMAIL from Malaysia
          Couple
          Superior Room
          Stayed 2 nights in March 2012

          Good location but small rooms”

          Located on highland, best panoramic view

          We went in two couples rented two rooms for two nights. The room is quite small, not so clean or well maintained. For Second day of our stay until check out, the room was not cleaned up at all. The food for breakfast was fair and acceptable for budget hotel. Front staff very polite and helpful

          Reviewed April 05, 2012

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          6.7
          Good
          Isa from Malaysia
          Family with teens
          Superior Room
          Stayed 2 nights in February 2012

          Hotel is good and staff are friendly”

          Near by the market

          even though the hotel located slightly not on the main road but it is so easy to reach. it is quite place and big restaurant available near by the hotel about 25 meters. breakfast is ok to the eastern standard but the menu is similar everyday. but if you need extra food, you still can go to nearby market or stalls available along the way to this hotel.

          Reviewed March 11, 2012

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          4.7
          Tanel from Estonia
          Solo traveler
          Superior Room
          Stayed 2 nights in April 2013

          Centrally located, but not good value for money”

          Staff, location

          The hotel isn't bad but as every other commentator seems to agree the hotel rooms haven't been updated since the hotel was built, every piece of furniture seems to be from the 80s. The breakfast is alright, but there isn't much choice. There's no internet in the rooms and even though they say they have safety deposit boxes, they actually don't. The worst thing about the hotel isn't that it's outdated, but it's the noise. If you have a room facing the town centre there's noise from the street (cars & scooters) and you can look forward to a 5am call for prayer from two nearby mosques. I'm afraid I wouldn't recommend this hotel to my friends since it's definitely not worth the money.

          Reviewed April 23, 2013

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          7.3
          Very good
          ISMAIL from Malaysia
          Couple
          Superior Room
          Stayed 2 nights in March 2012

          Strategic hotel but poor service”

          Hotel staff are helpful and friendly

          the room is small but ok for budget traveller like us. on the second day our room was not clean up. the towels and our bed sheet not replaced or tidy until we returned back in the evening. breakfast included but simple as only two choice menu but acceptable.

          Reviewed May 24, 2012

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          6.8
          Good
          Raja from Malaysia
          Family with teens
          Superior Room
          Stayed 2 nights in August 2016

          Budget Hotel in Bukittinggi”

          Very friendly staff but very noisy especially during bedtime (dogs shouting each other and motor vehicles). This hotel needs to refurbish for better accommodation.

          Reviewed August 24, 2016

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          5.7
          Kiang from Malaysia
          Group
          Superior Room
          Stayed 2 nights in March 2014

          CLOSE TO SHOPPING AREA AND BUDGET HOTEL”

          CENTRALLY LOCATED, NEAR TO SHOPPING AREA, NEAR TO JAM GADING

          Overall was quite okay and clean but staf not that friendly and can't understand english. This hotel is not for good resting as there is a mosque nearby where they will wake you up early in the morning at 5am. Not only a short prayer but religious lectures for almost 30 minutes. Breakfast was limited choice but was ok for budget hotel.

          Reviewed March 19, 2014

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          5.2
          john from Australia
          Group
          Superior Room
          Stayed 1 night in July 2018

          Good location, grotty rooms.”

          The rooms are old and dusty. The plumbing in my room didn't work properly for the first three days. There is no ventilation (no fan, no vent) in the bathroom- unpleasant for me as a single occupant, would be awful for a couple. Not worth the money. The good location does not make up for the poor facilities. Agoda should take this hotel off their list of offerings.

          Reviewed August 02, 2018

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          10.0
          Exceptional
          YEW from Malaysia
          Business traveler
          Superior Room
          Stayed 1 night in September 2017

          Good and Recommended Hotel for budget traveller”

          Strategic location, nice staff and adequate facilities for budget traveller. Will come back again!

          Reviewed September 10, 2017

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          6.0
          Nyah from Malaysia
          Family with teens
          Superior Room
          Stayed 2 nights in May 2013

          Not a pleasant stay but great location.”

          Location, great view of the city, not to much traffic.

          Nice location for a family vacation if travelling with small kids, but not to far from the city center. However, the condition of the room is quite dissapoiting for a superb location. The bed is quite old and making a squeaky noise even with the slightest move on bed. We initially have a problem with the hot water but is was quickly solved by the staff after making a complaint about it. The breakfast is quite distasteful. The restaurant is quite dirty and no staff to assist or monitor the guest. The tv have no remote control and the closet is quite dirty. Nonetheless, the mini zoo is easily reachable and far from the noise of the busy traffic.

          Reviewed May 13, 2013

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          7.2
          Very good
          Chee from Malaysia
          Business traveler
          Superior Room
          Stayed 2 nights in November 2016

          Just for a stay”

          Just a simple hotel with simple breakfast.

          Reviewed December 13, 2016

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          5.2
          NORA from Malaysia
          Couple
          Superior Room
          Stayed 1 night in September 2016

          Old Hotel with Basic Facilities”

          No wifi available in the room (only at the hotel lobby). Female staff at front counter should be sent for CS training.

          Reviewed September 18, 2016

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          4.7
          Nazrul from Malaysia
          Family with young children
          Superior Room
          Stayed 1 night in November 2015

          Location is incorrect”

          The view and breakfast food

          Actually i choose this hotel as location near by with Jam Gadang (Bukittingi Centerpoint). But it was incorrect... Hotel location quite far for Jam Gadang. If you bring your small kids it is difficult to walkway into.

          Reviewed November 30, 2015

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          8.4
          Excellent
          norhashimah from Malaysia
          Group
          Superior Room
          Stayed 2 nights in March 2018

          Aprt frm location n value 4 money,masjid is juz 5min walk away”

          Shld improve d soundproof system others ok for d amount u pay

          Reviewed March 15, 2018

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          12345
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