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996 reviews
996 reviews
Strategic location, clean environment, best services, easy to spot from any part of the town.
The room was clean, spacious and well maintained furniture.
Strategic location, good amenities, friendly and helpful staffs.
Room is spacious, the staff is polite and accommodating, and basic facilities are complete.
Pros : Room is big, clean.
8.9
Location rating score
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Labuan Main Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Labuan Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Coffee shop
3 travelers have booked today.
Value for money | 8.3 |
Distance to city center | 0km |
Location rating | 8.9 |
Nearest airport | Labuan Airport (LBU) - Malaysia |
Distance to airport | 1.9 km |
What time is check-in and check-out at Hotel AIFA?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Hotel AIFA?
For those who wish to drive their own cars, Hotel AIFA has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Labuan with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Hotel AIFA?
Start your mornings right, with the continental and buffet breakfast options offered at Hotel AIFA. There's an additional charge of 22 MYR for adults and 14 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Hotel AIFA?
Hotel AIFA features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at Hotel AIFA?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hotel AIFA. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.
Can business events be hosted at Hotel AIFA?
On-site venues and convenient event services make Hotel AIFA an ideal choice for hosting events such as seminars and meetings. The 2 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Hotel AIFA?
Hotel AIFA does permit smoking in some areas and is not 100% smoke-free.
What is the closest airport to Hotel AIFA?
Travel by air is easy with Labuan Airport only 1.9 km away from Hotel AIFA.
What are popular attractions near Hotel AIFA?
Hotel AIFA’s location in the Labuan Main Town neighborhood makes it close to famous attractions including Labuan Marine Museum, Labuan Square and Patau-Patau Water Village.
What popular beaches are close to Hotel AIFA?
Hotel AIFA’s Labuan Main Town neighborhood also includes Pancur Hitam Beach and Pohon Batu Beach.
8
"Strategic location, clean environment, best services, easy to spot from any part of the town."
Sivabalan
|
January 2, 2023
10
"The room was clean, spacious and well maintained furniture."
Eric
|
December 5, 2022
9.2
"Strategic location, good amenities, friendly and helpful staffs."
Muhamad
|
January 25, 2023
Hotel AIFA
Hotel AIFA is the perfect choice for travelers who want to take in the sights and sounds of Labuan. Experience an urban escape in Labuan with a stay at Hotel AIFA, with its exceptional location right in the city center. Not sure what you want to do in Labuan? Keep your choices easy and open and go with the flow when staying at Hotel AIFA, just 1.9 km from Labuan Airport.
Hotel AIFA provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Labuan even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hotel AIFA. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Hotel AIFA include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel AIFA. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel AIFA is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Hotel AIFA, for exceptional convenience and ease of dining.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 85% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 85% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 85% of other accommodations in Labuan.
7.9
Housekeeping
22 mentions
Breakfast
9 mentions
Food & Dining
5 mentions
Swimming Pool
3 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Executive suite experience”
Room 902 executive suite is clean except the AC for lounge area is problematic, not cold so we had to open the door of the master bedroom to allow cold air to go in the lounge area. Staff were friendly and very helpful. Encountered a problem with the keycard but the receptionist was quick to help and solved the issue fast. Food is just average, nasi lemak, waffles, cereal etc. Add on breakfast buffet for RM22. Location is awesome! Thanks for the stay!
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Dear Ms,Valerie Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. We will surely work on improving our services & facilities to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future. Best Regards, J.Joe
Exceptional”
Friendly and helpful staff at the reception, Lido cafe, lobby, and housekeeping. Spacious shower and room space. However, please clean towels thoroughly to eliminate odour. And clear the clogged hole (hair strands to be removed) in shower room. Overall, a comfortable and pleasant stay.
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Dear Mrs LIEW SHIOU YIN , Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. We will surely work on improving our services & facilities to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future. Best Regards, Angeline - Room Reservation
Very Nice Hotel”
Very nice and very convenient hotel. Close to all area. Hotel room very spacious. Equipped with a lot of facilities (Iron,flashlight and etc.) Hotel Staff are very friendly. Recommended this hotel to those who wish to visit Labuan.
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Dear Madam Hasna, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you are happy with the services, we values all of our guest review as this will help us to improve more not only to you but to other guest as well . Looking forward to welcoming you and your loved ones soon cheers! Best Regards, Joe - Front Office Executive
Worth staying”
Clean room, great amenities, friendly staff. Car park inadequate. Hump on the car park entry is too high, my car scrapped on it, sounds serious. Aircond takes too long time to cool down the room. Maybe its because using normal aircond not centralizef aircond. Tv channel reception not good.
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Dear Ms Dg., Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. We will surely work on improving our services & facilities to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future. Best Regards, Mohd Zaki - Shift Leader
Staycation In Labuan”
Hotel Aifa is located at centre of the city and really good to stay as the food is so nice and room is really comfortable for the pay.
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Dear Mr/Ms Prem, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasent stay. Looking forward to welcoming you and your loved ones soon! Best Regards, Angeline - Room Reservation
The location was strategic and nearby with the town, terminal ferry and also have a reasonable price”
At first, i was made a mistake for reservation booking through agoda.but lucky i settled the problem with the hotel management and agoda team within lesd than 1 hour.thank you and i appreciate it.
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Dear Mr Nurshuhaida, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa LAbuan. Best Regards, Joe
Exceptional”
Can highly recommend the Aida hotel. Excellent location, very clean, superb bedroom and en suite. Lovely staff. Highly rate AAAAA.
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Dear Ms Felicity thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasant stay with us. Looking forward to welcoming you and your loved ones soon! Best Regards, Joe - Front Office Executive
Exceptional”
room spacious and clean. my request please provide prayer rugs in the room so guest no need to call the housekeeping
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Dear Ms Bibi, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan. Best Regards, Joe
Exceptional”
everything about the room is great. hotel staff are nice and friendly. however, the breakfast is just basic. overall i have a wonderful stay in this hotel and will stay here again soon.
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Dear Ms Sophia, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasant stay with us. regarding the breakfast menu i will inform the F&B and Kitchen team to discuss for a way to improve their food. we truly value all of our guest feedback as it is one of the way for us to know how we can improve our facilities and services not only to you but other guest as well . once again thank you for the review. Looking forward to welcoming you and your loved ones soon cheers! Best Regards, Joe - Front Office Executive
Hotel AIFA experiences”
good place to stay, clean, value for money. room big & spacious, staff friendly, good location
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Spacious and clean hotel. Limited parking space for guests”
This hotel is nice and clean, room is spacious, breakfast is delicious. I rented have a car with me and I find it very challenging to get a parking, the hotel has a basement car park but mostly occupied by hotel own vehicles.
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Dear Mdm HAN MEE HUI, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. We will surely work on improving our services & facilities to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future. Best Regards, Angeline - Room Reservation
Very Nice!”
The room is very large and clean regardless of low price and the location is very useful!
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Dear Mr Yuji, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan. Best Regards, Joe
Worth the money you spend”
Situated at the centre of the town. Fast food and restaurant available nearby. The hotel itself has a good restaurant with nice dish
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Dear Mr Mahdi, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasent stay. Looking forward to welcoming you and your loved ones soon! Best Regards, Angeline - Room Reservation
great room”
very spacious room. clean & comfort. some dine in menu are cheap and reasonable. one thing i like here they are using "cool daylight" lighting instead of "warm daylight" hence its easy to the eyes especially if you're doing work at room.
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Dear Mr Wan, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Best Regards, Angeline Room Reservation
Exceptional”
Staffs very friendly. Very good location. And it’s very clean!
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Dear Ms Sabrina, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasent stay. Looking forward to welcoming you and your loved ones soon! Best Regards, Angeline - Room Reservation
Value for money and recommended”
We love everything about the room especially the bed and shower. The staff is good too.
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Dear Ms Majorie, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you for your review and we are truly pleased that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Once again, thank you for your review and we look forward to welcome you back to Hotel Aifa Labuan. Best Regards, Joe
Very goof”
Everything are great. Except the breakfast taste not good and looks like foods left over the night
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Dear Lai, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. We will surely work on improving our services & facilities to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future. Best Regards, Angeline - Room Reservation
Aifa hotel Labuan”
Well situated, clean and helpful, friendly staff.
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Dear Mr.James, Thank you very much for taking the time to provide us with comments about your recent stay at Hotel Aifa Labuan. Your comments regarding your stay experience are very much appreciated.Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are delighted that you had enjoyed your stay with us. Look forward to welcoming you back at Hotel Aifa Labuan the near future. Best Regards Mohd Zaki Front Office Assistant supervisor
Exceptional”
Spacious room, clean and very comfortable...The reception was so kind for early check in at 10 a.m as the room is available. Will stay here again.
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Dear Ms Betsy, Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities.We are truly pleased that you had a pleasent stay. Looking forward to welcoming you and your loved ones soon! Best Regards, Angeline - Room Reservation
Excellent Room”
Unfront officer is fairly. Not so friendly n not smile to customer. It is not difficult didn't u? But overall, a room is nice, big, just perfect room to stay. Owh ya, there got their own iron n iron board in a room. ❤️
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Dear Nor Siti Hawa Firstly, thank you for selecting Hotel Aifa for your accommodation needs during your stay in Labuan. On behalf of my team, allow me to thank you on the review and comments we had received from you on our service and facilities. we value the review that we receive from our guest, cause We will surely strive to work on improving our services & facilities not only to serve you but to serve all our valued guests better in the near future. Once again, we apologize for the inconvenience caused and we look forward to welcome you back to Hotel Aifa in the near future. Best Regards, Jasly Joe Front Office Executive