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Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint

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8.3

Excellent

325 reviews

325 reviews

Housekeeping68
Breakfast34
Food & Dining3
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Tunjungan Plaza 1.1 km
Tugu Pahlawan 2.1 km
Monkasel (Submarine Monument) 2.1 km
Suramadu National Bridge 3.1 km
Bungkul Park 3.2 km
Surabaya Town Square 3.4 km
Sampoerna Museum 3.7 km
Surabaya's Zoo 3.7 km
Pakuwon Food Festival 8.0 km
Masjid Nasional Al Akbar Surabaya 8.2 km
Nearby landmarks
Pasar Kedung Klinter 320 m
Puskesmas Sawahan 360 m
Gereja Perawan Maria tak Berdosa 490 m
Consulate of Hungary 620 m
Pasar Krempyeng Ghanonk 640 m
Laboratorium Klinik Utama Kedungdoro - Kedungsari 650 m
Klinik Hewan K and P Clinic 650 m
Vertical Six Club 660 m
TCM Sari Alam 690 m
RSIA PUSURA 740 m

Holiday Inn Express Surabaya CenterPoint

No. 54-58 Jalan Kedungdoro, Surabaya Center, Surabaya, Indonesia, 60251 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Inside city center

Front desk [24-hour]

Airport transport

Excellent breakfast

Complimentary WIFi in all rooms

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Exercise area

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.5
Location rating8.3
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at Holiday Inn Express Surabaya CenterPoint

Standard Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed and 2 single be...
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1 Queen Standard City View Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
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Superior Double Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 queen bed
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Superior Double Room - Smoking
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 queen bed
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1 Queen Standard City View Non Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
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Superior Twin Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
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Superior Twin Room - Smoking
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
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1 Queen Bed Deluxe City View Non Smoking
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 queen bed
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2 Twin Standard City View Non Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
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2 Twin Standard City View Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Holiday Inn Express Surabaya CenterPoint?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Holiday Inn Express Surabaya CenterPoint?

Holiday Inn Express Surabaya CenterPoint is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 220000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Holiday Inn Express Surabaya CenterPoint has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Holiday Inn Express Surabaya CenterPoint?

Start your mornings right, with the continental and buffet breakfast options offered at Holiday Inn Express Surabaya CenterPoint.

What is the smoking policy at Holiday Inn Express Surabaya CenterPoint?

Holiday Inn Express Surabaya CenterPoint does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Holiday Inn Express Surabaya CenterPoint?

The closest train, metro, or bus station is Pasar Turi Train Station, 1.6 km away from Holiday Inn Express Surabaya CenterPoint.

What restaurants are nearby Holiday Inn Express Surabaya CenterPoint?

Holiday Inn Express Surabaya CenterPoint’s neighborhood is Surabaya Center which includes popular restaurants such as Depot Kedungdoro, Water Front and Depot Hongkong.

What popular shopping places are close to Holiday Inn Express Surabaya CenterPoint?

Located in the Surabaya Center area, Holiday Inn Express Surabaya CenterPoint is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Holiday Inn Express Surabaya CenterPoint?

Holiday Inn Express Surabaya CenterPoint is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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Explore the neighborhood

What people love about Holiday Inn Express Surabaya CenterPoint

  • 8

    Very good

    "One of the best hotel I've experienced"

    Rifki

    |

    February 22, 2022

  • 10

    Exceptional

    "Overall hotel is good and recommend."

    Steven

    |

    February 13, 2022

  • 7.6

    Very good
    Location

    "Stay 2 night Room Big & clean, near night food street at front hotel, breakfast variatif"

    silvia

    |

    November 16, 2021

Overall rating:

8.3

Excellent
325 reviews
Cleanliness
8.5
Facilities
7.9
Location
8.3
Read all reviews >
What travelers say they love:
Pro: Friendly and helpful FO and security.
Jo from Singapore
Family with older children
More about Holiday Inn Express Surabaya CenterPoint

More about Holiday Inn Express Surabaya CenterPoint

Holiday Inn Express Surabaya CenterPoint

Get the most from an urban escape in Surabaya when you book a room at Holiday Inn Express Surabaya CenterPoint. Located right in the city center, Holiday Inn Express Surabaya CenterPoint saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Holiday Inn Express Surabaya CenterPoint. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Holiday Inn Express Surabaya CenterPoint makes it easy to plan your day trips, sightseeing, and more around Surabaya.
Guests can enjoy free parking right at the hotel. Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Holiday Inn Express Surabaya CenterPoint thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Holiday Inn Express Surabaya CenterPoint from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
Holiday Inn Express Surabaya CenterPoint also provides a hair dryer in some of its bathrooms for your convenience.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Holiday Inn Express Surabaya CenterPoint. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Holiday Inn Express Surabaya CenterPoint has vending machines for 24-hour available light snacks and drinks.
Holiday Inn Express Surabaya CenterPoint offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage and spa. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Holiday Inn Express Surabaya CenterPoint is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 1.0 km away.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

10 mentions

Food & Dining

4 mentions

Housekeeping

4 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Spa

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking
Food and dining
Breakfast options
  • Asian
  • Buffet
Restaurants on site

Great Room

  • Cuisine: Indonesian, International
  • Menu: A-la-carte
Location
No. 54-58 Jalan Kedungdoro, Surabaya Center, Surabaya, Indonesia, 60251
Excellent
Location

8.3

Airports

  • Juanda International Airport (SUB)
    14.2 km
  • Abdul Rachman Saleh Airport (MLG)
    74.9 km

Public transportation

  • Pasar Turi Train Station
    1.7 km
  • Gubeng Train Station
    2.4 km

Hospital or clinic

  • Puskesmas Sawahan
    360 m

Shopping

  • Tunjungan Plaza
    1.1 km

Convenience store

  • Indomaret
    170 m 4 min drive

Cash withdrawal

  • ATM
    160 m 1 min walk
What's nearby

Popular landmarks

  • Tunjungan Plaza
    1.1 km
  • Tugu Pahlawan
    2.1 km
  • Monkasel (Submarine Monument)
    2.1 km
  • Suramadu National Bridge
    3.1 km
  • Bungkul Park
    3.2 km
  • Surabaya Town Square
    3.4 km
  • Sampoerna Museum
    3.7 km
  • Surabaya's Zoo
    3.7 km
  • Pakuwon Food Festival
    8.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.2 km

Nearby landmarks

  • Pasar Kedung Klinter
    320 m
  • Puskesmas Sawahan
    360 m
  • Gereja Perawan Maria tak Berdosa
    490 m
  • Consulate of Hungary
    620 m
  • Pasar Krempyeng Ghanonk
    640 m
  • Laboratorium Klinik Utama Kedungdoro - Kedungsari
    650 m
  • Klinik Hewan K and P Clinic
    650 m
  • Vertical Six Club
    660 m
  • TCM Sari Alam
    690 m
  • RSIA PUSURA
    740 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee220000 IDR

The property

  • Number of rooms 232

Reviews of Holiday Inn Express Surabaya CenterPoint from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities7.9
Location8.3
Service8.5
Value for money8.5
High score for Surabaya
Rating
9+ Exceptional (29)
8-9 Excellent (10)
7-8 Very Good (27)
6-7 Good (3)
<6 Below Expectation (9)
Time of the year
Mar - May (22)
Jun - Aug (17)
Sep - Nov (18)
Dec - Feb (21)
All guests (233)
All room types
All languages

Show reviews that mention 

Showing 78 verified guest comments
1234
10.0
Exceptional
Wong from Singapore
Business traveler
1 Queen Standard City View Smoking
Stayed 3 nights in November 2019

Good location”

This is my 1st time staying in Holiday Inn, personally I find the location is convenient and environment was clean. Will stay again if I happen to visit Surabaya again.

Reviewed December 02, 2019

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9.2
Exceptional
Helme from Malaysia
Solo traveler
2 Twin Standard City View Non Smoking
Stayed 1 night in June 2019

Satisfied”

Located in town centre. The room is good and clean. The local breakfast is delicious. The qym is good - I had a good time having the gym all by myself. There are many stalls in front of the hotels where you can taste local foods. The hotel is just a walking distance (less than 1 km) to Tunjungan Plaza (the huge shopping complex in Surabaya).

Reviewed July 08, 2019

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9.6
Exceptional
Miranda from Indonesia
Family with teens
Superior Double Room - Non-Smoking
Stayed 1 night in July 2020

It’s good area to stay in for a couple of nights”

I like Surabaya and it’s been my favorite place to come back . The people are friendly and sometimes they love giggling in silly ways but they are unique. Love it

Reviewed August 03, 2020

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7.2
Very good
Jemmy from Indonesia
Business traveler
1 Queen Standard City View Smoking
Stayed 1 night in February 2019

Not a good value hotel”

Good central location. Near to tunjangan plaza etc. A bit on pricey range hotel. Breakfast was disappointing. Few selection and tastes not up to holiday inn standard. Rooms quite spacious and clean. Bed quality is average.

Reviewed March 03, 2019

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9.2
Exceptional
Andy from Netherlands
Couple
1 Queen Bed Deluxe City View Non Smoking
Stayed 2 nights in October 2019

Clean rooms, great staff”

I read reviews that it was located near food vendors but I didn't see any of those. They were busy outside renovating the street area. Didn't see a convenient store as well. But other than that this hotel was great. The staff was superb. Less than 10 minute ride to the Tunjungan Mall.

Reviewed October 09, 2019

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9.6
Exceptional
santi from Indonesia
Family with teens
2 Twin Standard City View Non Smoking
Stayed 2 nights in March 2019

Recommended”

I like this hotel. They have nice and soft bed. The staffs are nice. Always smile and greeting us. The room is big for me. The breakfast have delicious taste. Just need more variaety of foods. This hotel work together with Blue Bird Taxi Group. They also have self laundry. It is something rare to meet in hotels now. I will love to back stay in here again.

Reviewed March 27, 2019

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7.6
Very good
Tarun from India
Business traveler
Superior Double Room - Non-Smoking
Stayed 2 nights in June 2018

A Decent Hotel”

Pros: Comfortable Bed, Decent room size, Breakfast is good, Decent priced hotel. Staff are very welcoming. Cons: I didn't find this location good, nothing to eat nearby. No Bellboy service - you have to take your luggage to your room by yourself.

Reviewed July 03, 2018

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8.8
Excellent
Michelle from Singapore
Group
Superior Double Room - Non-Smoking
Stayed 2 nights in December 2018

Nice and clean hotel”

Hotel was nice and clean but was a bit far away from the mall in terms of walking distance. Facilities was good but was hoping there were more options for room service.

Reviewed January 05, 2019

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8.8
Excellent
Hilda from Indonesia
Couple
1 Queen Standard City View Non Smoking
Stayed 1 night in November 2020

Nice stay!”

Pros : I like the outdoor seating area for breakfast. It feels safe during this pandemic. I also had my lunch there. The room was clean and the staff was nice. Very easy check in and check out. Cons : Ah....the nasi rawon was disappointing. The rawon itself was good, but no beansprout, no salted egg, no prawn crackers....

Reviewed November 24, 2020

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7.2
Very good
Chien from Indonesia
Couple
Standard Room
Stayed 3 nights in October 2018

Short getaway”

The hotel is nice, located in strategic location, clean and great staff. if you looking for a business hotel where you just need a place to sleep and that's it, then this is a great hotel to stay, very strategic and not expensive. However, if you are looking for a short get away where you want to travel for a bit then go back to enjoy your hotel then this may not suit you. This hotel does not have any swimming pool or sauna or whirlpool. They do have a small gym and spa but other than that you can only stay in your room.

Reviewed October 11, 2018

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8.8
Excellent
Felix from Indonesia
Family with young children
1 Queen Standard City View Non Smoking
Stayed 4 nights in December 2019

value for money but small bed”

location, value for money, cleanliness, staff is good if not for excellent. food taste and variation is ok. the only minus point is the queen bed too small. only 160x200cm other hotel always use 180x200cm bed for queen size.

Reviewed January 08, 2020

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8.4
Excellent
Sigit from Indonesia
Couple
1 Queen Bed Deluxe City View Non Smoking
Stayed 1 night in February 2019

Nice property and Very Helpful Staff”

Nice hotel, located in a strategic location, at night Kedungdoro street is like the center of street food hawkers, you can find a lot of delicious local cuisines there. Best place for culinary hunters. Very helpful staff also, my wife left her bag and they helped with ordering GoJek to deliver the bag to the airport. Keep up the good work!!

Reviewed February 18, 2019

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8.4
Excellent
servin from France
Business traveler
1 Queen Standard City View Smoking
Stayed 3 nights in February 2019

great place to stay in Surabaya center”

Close to all main points, large room and great staff. Always stay at that hotel already for years and will continue

Reviewed February 09, 2019

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9.2
Exceptional
Karolina from Malaysia
Business traveler
Superior Double Room - Non-Smoking
Stayed 2 nights in April 2018

I love it! ”

Stayed for 2 days, the room was really big and comfortable. I really love the room. They serves really nice breakfast as well!

Reviewed April 19, 2018

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7.2
Very good
Ka
Group
1 Queen Standard City View Non Smoking
Stayed 1 night in July 2019

Great place to stay; poor massage service”

The only complaint I have was the poor massage service. They were late for nearly half an hour and lied by saying that we weren't in the room when they came, which was impossible as we were in the room the whole time. I later realized that they were actually massaging my friend in another room, and thus it was physically impossible for them to be in our room on time. My friend said they were late for 20 minutes as well. They were chatting with each other while they were massaging us and laughing along the way. They didn't do a good massage either and worst of all they said they had no change at all.

Reviewed July 16, 2019

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9.6
Exceptional
femmy from Indonesia
Business traveler
1 Queen Bed Deluxe City View Non Smoking
Stayed 1 night in April 2019

nice”

good hotel , good location , staff are very helpful

Reviewed May 27, 2019

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10.0
Exceptional
Mohammad from Indonesia
Business traveler
1 Queen Standard City View Smoking
Stayed 2 nights in April 2019

Nice and Clean hotel”

I love this clean hotel.. very friendly staff Nice business hotel.. recommended to stay..

Reviewed February 24, 2020

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9.2
Exceptional
INDRA from Indonesia
Solo traveler
Deluxe Queen Room
Stayed 1 night in March 2018

Nice hotel”

I like the staff how to communicate with guest. The restaurant it self is quite small but the food was ok. Overall is ok.

Reviewed March 29, 2018

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10.0
Exceptional
Mohammad from Indonesia
Business traveler
1 Queen Standard City View Non Smoking
Stayed 1 night in June 2019

Simple Hotel”

Clean, Simple and Nice business hotel in town..

Reviewed July 07, 2019

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10.0
Exceptional
Octely from Malaysia
Business traveler
2 Twin Standard City View Non Smoking
Stayed 1 night in April 2019

Nice hotel”

Nice Staff, Clean room, Delicious food and.......Very good location (Culinary, entertainment and mall)

Reviewed June 11, 2019

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1234
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