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Hoi An Waterway Resort
Hoi An Waterway Resort
Hoi An Waterway Resort
Hoi An Waterway Resort
Hoi An Waterway Resort
Hoi An Waterway Resort
Hoi An Waterway Resort

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9

Exceptional

416 reviews

416 reviews

Housekeeping17
Swimming Pool13
Breakfast12
See map

8.1

Excellent

Location rating score

Excellent location - 730 meters from city center
Parking
FREE
Popular landmarks
Precious Heritage by Rehahn 1.8 km
Hoi An Night Market 2.1 km
Central Market 2.1 km
Fukian Assembly Hall (Phuc Kien) 2.2 km
Hoi An Ancient Town 2.4 km
Cua Dai Beach 2.5 km
Old House of Tan Ky 2.5 km
Tra Que Vegetable Village 2.5 km
Japanese Covered Bridge 2.7 km
An Bang Beach 3.6 km
Nearby landmarks
Thuan Tinh Island 200 m
food marketplace 340 m
Viet Hue 580 m
Sarah's Boutique 610 m
Đất 513m 640 m
Bao Tin Shoes Shop 670 m
Tohe Style 800 m
Pharmacy 840 m
Aum Yoga Vietnam 980 m
Ngan Chau Jeans 1.0 km

Hoi An Waterway Resort

83/19 Nguyen Duy Hieu, Cam Chau, Hội An, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cam Chau part of Hội An, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and indoor pool on-site.

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Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

Value for money9.4
Location rating8.1
Nearest airportDa Nang International Airport (DAD)
Distance to airport25.3 km

Rooms available at Hoi An Waterway Resort

Pool View Connecting Rooms with Balcony
...
  • Room size: 90 m²/969 ft²
  • River view
  • 1 queen bed & 1 queen bed a...
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Deluxe Garden and Pool View Suite
...
  • Room size: 65 m²/700 ft²
  • Pool view
  • 1 king bed
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Deluxe River View Double or Twin Room with Balcony
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 queen bed or 2 single bed...
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Triple Room
...
  • Room size: 40 m²/431 ft²
  • Courtyard view
  • 1 double bed and 1 single b...
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Deluxe Double or Twin Room with Window
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
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King Suite with Pool View
...
  • Room size: 65 m²/700 ft²
  • River view
Enter dates to see prices
Connecting Room with Balcony
...
  • Room size: 90 m²/969 ft²
  • River view
  • 1 queen bed and 2 single be...
Enter dates to see prices
King Suite with River View
...
  • Room size: 65 m²/700 ft²
  • Balcony/terrace
  • 1 super king bed
Enter dates to see prices
Other
...
  • Room size: 65 m²/700 ft²
Enter dates to see prices
Deluxe Triple Room, 1 Bedroom, Courtyard View
...
    Enter dates to see prices

    Frequently asked questions

    Does Hoi An Waterway Resort have a hot tub?

    A hot tub is one of the facilities available at Hoi An Waterway Resort.

    How much does it cost to stay at Hoi An Waterway Resort?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Hoi An Waterway Resort?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hoi An Waterway Resort?

    Hoi An Waterway Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 USD. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hoi An Waterway Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Hoi An Waterway Resort has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hội An with private transportation, the resort can arrange both taxis or car rental.

    Is breakfast offered at Hoi An Waterway Resort?

    Wake up to a great buffet breakfast at Hoi An Waterway Resort.

    What is the smoking policy at Hoi An Waterway Resort?

    Hoi An Waterway Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Hoi An Waterway Resort?

    Hoi An Waterway Resort is located in Cam Chau, famous for good restaurants such as Chiang Mai Mountain Thai Restaurant, Banh Trang Tron and Tieng to Dong Restaurant and Bar.

    What popular shopping places are close to Hoi An Waterway Resort?

    Hoi An Waterway Resort is located in Cam Chau area which features shopping places such as Viet Hue, Sarah's Boutique and Bao Tin Shoes Shop.

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    See map

    Explore the neighborhood

    What people love about Hoi An Waterway Resort

    • 10

      Exceptional
      Breakfast

      "This resort is nice with nice breakfast as well as nice pool"

      Ngoc

      |

      February 24, 2021

    • 10

      Exceptional
      Location

      "Great quiet location 5 minutes by bicycle (which are free) to the old town."

      Adir

      |

      February 3, 2020

    • 9.2

      Exceptional
      Location

      "A resort that is good enough to cover a bit of an easy location."

      hyeran

      |

      December 17, 2019

    Property ranking|Compared to 970 Hội An properties
    See all rankings
    Room size
    56 sqm.
    Value for money score
    9.4/10
    Service score
    9.5/10
    Cleanliness score
    9.3/10
    Bigger than
    92
    %
    of Hội An properties
    Better than
    89
    %
    of Hội An properties
    Better than
    88
    %
    of Hội An properties
    Better than
    88
    %
    of Hội An properties
    Overall rating:

    9

    Exceptional
    416 reviews
    Cleanliness
    9.3
    Facilities
    8.8
    Location
    8.1
    Read all reviews >
    What travelers say they love:
    Clean,friendly and nice area.
    Joel from United Kingdom
    Couple
    More about Hoi An Waterway Resort

    More about Hoi An Waterway Resort

    Hoi An Waterway Resort

    Whether you're a tourist or traveling on business, Hoi An Waterway Resort is a great choice for accommodation when visiting Hội An. From here, guests can enjoy easy access to all that the lively city has to offer.
    Take advantage of a wealth of unrivaled services and amenities at Hoi An Waterway Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hội An can be assisted with taxi, car hire and shuttle services available.
    Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful resort, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
    Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Hoi An Waterway Resort. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hoi An Waterway Resort offer more than one layout option, including rooms that have separate living room and balcony or terrace. The resort's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
    You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


    Dining and things to do

    Wake up with no worries at Hoi An Waterway Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar and nightclub for some in-house nighttime fun.
    Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night. The resort even has in-house cooking amenities such as BBQ facilities for its most selective guests.
    Throughout the day, you can enjoy the activities offered at Hoi An Waterway Resort. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the hot tub, salon, solarium and spa. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
    The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing, snorkeling and diving. Test your skills! Get competitive with your travel group or other guests, at the resort's hiking trails.
    No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


    Around the property

    While in Hội An, take some time to venture outside of Hoi An Waterway Resort. Sometimes the best vacation days are spent doing nothing. With An Bang Beach located 3.7 km away, you can turn a sunny day into a perfect chill out with sand and surf. Your journey through Hội An can be completed with a short shopping stop at Hoi An Night Market located 2.0 km away.


    Reasons to stay here

    Verified reviews score this resort higher than 89% of accommodations in the city on value for money.
    Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 87% of other options in the city.
    This resort's staff and services score higher than 88% of accommodations in the city.

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    Amenities and facilities
    Excellent
    Facilities

    8.8

    Most talked about facilities

    Swimming Pool

    16 mentions

    Breakfast

    13 mentions

    Housekeeping

    8 mentions

    Beach

    3 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Japanese
    • Korean
    • Vietnamese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Diving
    • Fishing
    • Garden
    • Hiking
    • Hot tub
    • Nightclub
    • Private beach
    • Snorkeling
    • Solarium
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • BBQ facilities
    • Coffee shop
    • Kitchen
    • Poolside bar
    • Restaurants
    • Room service [24-hour]
    • Vending machine

    Swimming & soaking

    • Hot spring bath

    Services and conveniences

    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Laundromat
    • Laundry service
    • Luggage storage
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Playground

    Access

    • Buzzer/wireless intercom
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Balcony/terrace
    • Bathrobes
    • Bicycle rental [free]
    • Blackout curtains
    • Clothes rack
    • Coffee/tea maker
    • Daily newspaper
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Internet access – LAN
    • Internet access – wireless
    • Linens
    • Locker
    • Mini bar
    • Mosquito net
    • Non-smoking
    • Private bathroom
    • Private entrance
    • Satellite/cable channels
    • Shower
    • Slippers
    • Sofa
    • Soundproofing
    • Swimming pool [direct access]
    • Telephone
    • Toiletries
    • Top floor available
    • Towels
    • Umbrella
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • American
    • Asian
    • Buffet
    Location
    83/19 Nguyen Duy Hieu, Cam Chau, Hội An, Vietnam
    Excellent
    Location

    8.1

    Airports

    • Da Nang International Airport (DAD)
      25.3 km 48 min drive
    • Chu Lai Airport (VCL)
      64.2 km

    Public transportation

    • Nguyen Tat Thanh Bus Station
      3.2 km

    Hospital or clinic

    • Pharmacy
      840 m

    Shopping

    • Hoi An Night Market
      2.1 km

    Convenience store

    • Mini Mart
      2.6 km

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Precious Heritage by Rehahn
      1.8 km
    • Hoi An Night Market
      2.1 km
    • Central Market
      2.1 km
    • Fukian Assembly Hall (Phuc Kien)
      2.2 km
    • Hoi An Ancient Town
      2.4 km
    • Cua Dai Beach
      2.5 km
    • Old House of Tan Ky
      2.5 km
    • Tra Que Vegetable Village
      2.5 km
    • Japanese Covered Bridge
      2.7 km
    • An Bang Beach
      3.6 km

    Nearby landmarks

    • Thuan Tinh Island
      200 m
    • food marketplace
      340 m
    • Viet Hue
      580 m
    • Sarah's Boutique
      610 m
    • Đất 513m
      640 m
    • Bao Tin Shoes Shop
      670 m
    • Tohe Style
      800 m
    • Pharmacy
      840 m
    • Aum Yoga Vietnam
      980 m
    • Ngan Chau Jeans
      1.0 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Children 6-11 years old will be charged VND 120000 per child per night when using existing bedding (breakfast included).
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee20 USD

    The property

    • Number of rooms 34
    Property announcements

    Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

    Reviews of Hoi An Waterway Resort from real guests

    Provided by verified guests of Agoda
    9.0
    /
    10
    Exceptional
    Cleanliness9.3
    Facilities8.8
    Location8.1
    Service9.5
    Value for money9.4
    High score for Hội An
    Rating
    9+ Exceptional (186)
    8-9 Excellent (43)
    7-8 Very Good (23)
    6-7 Good (8)
    <6 Below Expectation (13)
    Time of the year
    Mar - May (62)
    Jun - Aug (84)
    Sep - Nov (49)
    Dec - Feb (78)
    All guests (416)
    All room types
    All languages

    Show reviews that mention 

    Showing 273 verified guest comments
    12345
    10.0
    Exceptional
    Zak from South Korea
    Couple
    Deluxe River View Double or Twin Room with Balcony
    Stayed 3 nights in July 2019

    Comfortable resort on the river”

    Very nice resort located on the river at the end of a quiet street. Large swimming pool and beautiful green pool area (coconut trees and grass). Our room was spacious and clean and the staff were helpful. The shuttle to town is a real bonus.

    Reviewed September 01, 2019

    See room deals

    10.0
    Exceptional
    Adir from Vietnam
    Solo traveler
    Deluxe Double or Twin Room with Window
    Stayed 1 night in February 2020

    Beautiful and quiet.”

    great quiet location 5 minutes by bicycle (which are free) to the old town. breakfast is rich and tasty. very clean. kind stuff. big rooms. will come back.

    Reviewed February 03, 2020

    See room deals

    10.0
    Exceptional
    Henry from Vietnam
    Couple
    Deluxe River View Double or Twin Room with Balcony
    Stayed 3 nights in February 2019

    Exceptional”

    We thoroughly enjoyed our 3 nights. The room was spacious very modern. The property is perfectly set with large coconut trees running along lush green grass in between the pool and river. Staff were extremely helpful and pleasant. They offer a car service to and from the ancient town. We can't wait to go back!

    Reviewed March 10, 2019

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    10.0
    Exceptional
    Joel from United Kingdom
    Couple
    Deluxe River View Double or Twin Room with Balcony
    Stayed 4 nights in September 2019

    Great stay”

    We had balcony room so great looking out. Staff very helpful and informative. Would stay again. Clean,friendly and nice area. What more would you want

    Reviewed October 13, 2019

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    10.0
    Exceptional
    Liz from Australia
    Family with young children
    Deluxe Double or Twin Room with Window
    Stayed 3 nights in March 2019

    Lovely little resort”

    Great small resort with beautiful grounds and an excellent swimming pool. Good food as well. Excellent value for the price and the bed was also comfy.

    Reviewed March 10, 2019

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    9.6
    Exceptional
    Caitlin from Australia
    Group
    Deluxe Double or Twin Room with Window
    Stayed 7 nights in November 2019

    Perfect and welcoming”

    The staff were unbelievably friendly and even though there was an overbooking on one of our days they happily set us up in a nearby hotel where the manager took us his self and paid for it. Great location, easy walk to the town. The only complain I have would be the bikes. Unfortunately we didn't get to use them much as some had faulty breaks, rusty and the seat was broken. Overall was a pleasant stay and will definitely be back.

    Reviewed December 15, 2019

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    10.0
    Exceptional
    gwendoline
    Couple
    Deluxe Garden and Pool View Suite
    Stayed 7 nights in January 2020

    Exceptional”

    very helpful and friendly polite staff. can't remember all their names but they were all exceptional.

    Reviewed January 28, 2020

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    9.6
    Exceptional
    Lenard from Philippines
    Couple
    Deluxe River View Double or Twin Room with Balcony
    Stayed 4 nights in December 2019

    Quiet and relaxing resort away from busy Old Town”

    This is probably the quietest, most peaceful resort I have stayed in. The staff were friendy and very helpful. The hotel provided free return shuttle service to Old Town. This was very convenient. Breakfast was adequate. The pool was beautiful.

    Reviewed December 11, 2019

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    10.0
    Exceptional
    Ngoc from Vietnam
    Solo traveler
    Deluxe Double or Twin Room with Window
    Stayed 1 night in November 2019

    Nice and Clean”

    This resort is nice with nice breakfast as well as nice pool

    Reviewed February 24, 2021

    See room deals

    10.0
    Exceptional
    Annette from United Kingdom
    Couple
    Deluxe River View Double or Twin Room with Balcony
    Stayed 3 nights in July 2019

    Exceptional”

    Excellent hotel. Lovely staff.

    Reviewed July 20, 2019

    See room deals

    9.2
    Exceptional
    Doan from Vietnam
    Group
    Deluxe Double or Twin Room with Window
    Stayed 1 night in September 2019

    NICE, RELAXING PLACE”

    Room is very nice with well equipped Staff is friendly and helpful Highly recommended!

    Reviewed September 10, 2019

    See room deals

    9.2
    Exceptional
    hyeran from South Korea
    Solo traveler
    Deluxe River View Double or Twin Room with Balcony
    Stayed 1 night in December 2019

    Very good!!!”

    A resort that is good enough to cover a bit of an easy location.

    Reviewed December 17, 2019

    See room deals

    5.2
    Chau from Australia
    Couple
    Deluxe River View Double or Twin Room with Balcony
    Stayed 2 nights in February 2019

    Never stay here over weekend again!”

    Me and my girlfriend booked the deluxe room with river, pool view and the balcony for two nights. The first night was amazing, I could not ask more for the approachable receptionists, the top-end facilities and the cleanliness and the elegant look of the room. However, things turned to horrible experience on our second night. At around 10pm that night, there was a big family checked-in and stayed on the same floor as ours. They were horribly loud! Adults and kids were running up and down, slamming doors, shouting at each other. They went quiet for half an hour and we thought we could go to sleep from then. But no, they came back (I guess from swimming or their late dinners) and made even worsen noises. They had no idea how late it was and other guests need to sleep. We failed to go back to sleep until 2am. Of course we can't say we're happy. We paid more than $60/night just in order to enjoy our time in Hoi An. The hotel's booking manager should have arranged family rooms with far distance from the couple rooms. Alternatively, they should at least have a policy or friendly reminders to those rude people. Until they do, I will not come back nor suggest my friends to stay here.

    Reviewed February 19, 2019

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    4.4
    yawkhian from Singapore
    Group
    Deluxe River View Double or Twin Room with Balcony
    Stayed 1 night in December 2019

    Disappointing. ”

    The location is desolate. Hidden in a dead end alley. Far from ancient town. The “free shuttle” offered by hotel is misleading and impractical. Only 3 shuttle out of hotel per day. First trip starts only after 1pm. We booked for 3 nights. We moved out after the first night.

    Reviewed December 30, 2019

    See room deals

    10.0
    Exceptional
    Wendy from United Kingdom
    Couple
    Deluxe River View Double or Twin Room with Balcony
    Stayed 10 nights in April 2017

    A Fantastic Place and Excellent Staff”

    We have just returned from 11 glorious days spent at this resort. It really is fantastic and you won't be disappointed to stay here. The Manager and every member of staff were professional, friendly and a pleasure to speak with. The old town is about a 25 minute walk and the wonderful An Bang beach is a 10 minute ride away. There are restaurants within walking distance if you don't want to travel too far and the hotel food and drinks was also good. Breakfast too was lovely with lots of choice. Thanks again Hoi An Waterway Resort for a wonderful holiday.

    Reviewed April 12, 2017

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    9.6
    Exceptional
    Gillian from Ireland
    Family with young children
    Pool View Connecting Rooms with Balcony
    Stayed 6 nights in March 2017

    Excellent hotel”

    We would highly recommend this lovely hotel. Hao and his staff could not have been more attentive and lovely to us when we stayed. They were brilliant with the children and added an extra special element to the holiday. The hotel is new and very clean. It had the biggest room that we have stayed in (we took the inter connecting room). The hotel has a lovely finish to it and the beds were very comfortable. We used the hotel bikes daily to cycle into and out of Hoi An. The kids loved this and actually we did too! We are cycled to the beach, which was a little further away but an easy cycle. The breakfast was perfect. As it's a small hotel there is not a huge spread like in bigger hotels but it had everything and it was all very tasty. Again the staff were more than willing to accommodate any requests. The pool was lovely after a hot morning in town. In short, I would definitely recommend this hotel and the town of Hoi An. It's a little piece of magic!

    Reviewed April 16, 2017

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    10.0
    Exceptional
    Brodie from Australia
    Couple
    Deluxe Double or Twin Room with Window
    Stayed 3 nights in August 2018

    Great stay! Wish it was longer”

    We loved our stay at waterway hotel. The room was a great big size and the bed, oh my god the bed! The comfiest bed I have ever slept in, it was like a cloud!! The staff are very friendly and willing to help you in any way. The room service ladies are always smiling and greeting. The pool area was fantastic with a lovely lush green garden. We will definitely stay again if we visit hoi an!

    Reviewed August 11, 2018

    See room deals

    Dear Mr. Brodie, Thanks so much for your review of your stay with us! And thank you very much for recommending us to others travelers. We know that you have many options to choose from, the fact that you choose Hoian Waterway Resort is an honor to us. We are very delighted because our service has touched your satisfaction. Your review does give us a strong motivation to work harder and harder so that we can deliver valued customer the highest level of service like you. Looking forward to welcoming you again soon. Sincerely yours, Hoi An Waterway Resort Team.

    Responded August 28, 2018
    Hoi An Waterway Resort
    9.6
    Exceptional
    Leslie from United States
    Couple
    Deluxe River View Double or Twin Room with Balcony
    Stayed 2 nights in April 2018

    We loved it! ”

    My sister and I stayed here for 3 nights. The room was huge, super clean, and had an amazing view of the pool and river. We had a good size balcony with comfortable chairs and a little table. Breakfast was included and we always left full! The best part is the staff!! We call them our Hoi An family. Flower, first greeted us and took care of every little thing we needed and always with a bright smile and a sweet laugh. And Lily, was always a delight, inquiring about our plans to see if she could help with bookings or just help make suggestions . The hotel is just outside the center of town, which we preferred, and they provided us with bicycles free of charge everyday. A quick 10 minute bike ride and we were in the middle of everything. 20 min in the opposite direction, we were at the beach. We highly recommend this hotel. Be good to our Hoi An family! We miss you guys!!

    Reviewed April 11, 2018

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    Dear Ms. Leslie, On behalf of us all at Waterway resort, we would like to thank you for choosing to stay with us and for providing feedback. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort. Sincerely Yours, Hoian Waterway resort team

    Responded April 18, 2018
    Hoi An Waterway Resort
    9.2
    Exceptional
    Carla from Australia
    Family with teens
    Pool View Connecting Rooms with Balcony
    Stayed 4 nights in August 2018

    Beautiful and peaceful resort ”

    The resort was conveniently located only a few minutes ride by motorbike along a main road that leads directly to Ancient town, but the resort itself is down a quiet lane way off the main road so there was no traffic noise at the hotel. Great food at the resort restaurant, and good buffet breakfast with both Western and Vietnamese options. Staff were lovely and helpful when booking motorbike hire and other activities. Pool was great size and surrounded by mature palm trees that provide great shade in the hot sun. Spa/massages were great and very relaxing. Would definitely recommend this resort and we would love to stay again if we return to Hoi An.

    Reviewed August 28, 2018

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    Dear Ms. Carla, It is a big honor for Hoian Waterway resort to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback of our resort are gorgeous and greatly appreciated. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort. Best regards, Hoian waterway team.

    Responded September 06, 2018
    Hoi An Waterway Resort
    6.0
    Jim from South Korea
    Family with young children
    Deluxe Garden and Pool View Suite
    Stayed 2 nights in July 2017

    Extremely Disappointing Stay”

    We booked two nights at the Hoi An Waterway Resort at the end of our time in Hoi An. We did two nights near the market, two nights near the beach, and thought it would be great to finish our time with two nights by the river. We had read excellent reviews and thus had high expectations. However, our stay was quite disappointing. First, let's start with the good. The room we stayed in was HUGE and clean. It had two very nice balconies (one overlooked the pool and one overlooked the river). The pool and garden were very nice as well. All that to say, the FACILITIES of the Hoi An Waterway Resort are great. However, to enjoy these nice facilities, there was a cost.The price of this resort was not cheap compared to other places in Hoi An. However, we happily paid it because of the nice reviews we read. Yet, we liked it far less that both a comparably priced resort AND a homestay that was less than 1/3 the price of the Hoi An Waterway Resort. So, what went wrong? While there were some genuinely nice staff members (especially in the restaurant), our interactions with several members of the front desk staff were particularly negative. From being told almost immediately upon arrival that I would have to pay an $6 per day our of pocket for my 6-year-old for breakfast (if required, they should have charged me for this during my booking on Agoda... I have never had this happen in any other bookings in Vietnam, the Philippines, or Korea), to having to ask for pool towels every day (couldn't you just put them out ahead of time?), to being talked to in an accusatory manner about a laundry bag that the house cleaners couldn't find upon check out (but that was in the room- though no apology was given for the accusation), some of them were extremely unpleasant. I would suggest that the management work on training the staff to talk to guests in a kind, friendly, and gentle way. Otherwise, I am afraid the reputation of your beautiful resort will suffer immensely. Communication w

    Reviewed July 07, 2017

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