Travelling to Vietnam? Read all updated requirements before you book.
Hoi An Garden Palace Hotel and Spa
Hoi An Garden Palace Hotel and Spa
Hoi An Garden Palace Hotel and Spa
Hoi An Garden Palace Hotel and Spa
Hoi An Garden Palace Hotel and Spa
Hoi An Garden Palace Hotel and Spa
Hoi An Garden Palace Hotel and Spa

Removed from saved list

8.6

Excellent

455 reviews

455 reviews

Breakfast11
Swimming Pool9
Housekeeping9
See map

7.8

Very good

Location rating score

Very good location - 1.73 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Viet Hue

130 m

Sarah's Boutique

170 m

food marketplace

330 m

Thuan Tinh Island

530 m

Popular landmarks
Precious Heritage by Rehahn

1.4 km

Hoi An Night Market

1.7 km

Central Market

1.7 km

Fukian Assembly Hall (Phuc Kien)

1.8 km

Hoi An Ancient Town

2.0 km

Closest landmarks
Red Sky Cloth Shop

590 m

Aum Yoga Vietnam

630 m

Bingboong cloth shop

650 m

Ngan Chau Jeans

650 m

Yen Dung Tailors

660 m

Hoi An Garden Palace Hotel and Spa

311 Cua Dai Street, Cam Chau, Hoi An, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cam Chau part of Hoi An, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Located in heart of Hoi An

Check-in [24-hour]

Airport transport

Excellent breakfast

Currency conversion service

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Canoeing
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Exercise area

Spa

Pets allowed

Shuttle service

This property is in high demand!

4 travelers have booked today.

Value for money8.7
Distance to city center1.5 km
Location rating7.8
Nearest airportDa Nang International Airport (DAD)
Distance to airport24.8 km

Rooms available at Hoi An Garden Palace Hotel and Spa

Excellent
Room comfort & quality

9

City Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Family 3 Adults
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Palace Suite
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Family Suite
...
  • Room size: 96 m²/1033 ft²
  • Pool view
  • 1 queen bed & 2 single beds
Enter dates to see prices
Deluxe Terrace
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Junior Deluxe
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Family 4 Adults
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Palace Suite Room with Balcony
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Private Balcony and City View
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Junior Deluxe Double or Twin Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hoi An Garden Palace Hotel and Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hoi An Garden Palace Hotel and Spa?

Hoi An Garden Palace Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 455000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hoi An Garden Palace Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hoi An Garden Palace Hotel and Spa has a car park available for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hoi An with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hoi An Garden Palace Hotel and Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Hoi An Garden Palace Hotel and Spa. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hoi An Garden Palace Hotel and Spa?

Hoi An Garden Palace Hotel and Spa features an on-site restaurant for your dining convenience.

What is the smoking policy at Hoi An Garden Palace Hotel and Spa?

Hoi An Garden Palace Hotel and Spa does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Hoi An Garden Palace Hotel and Spa?

Restaurants including Garden Restaurant, La Vie en Rose and Mat Trang Restaurant and Bar are popular in Hoi An Garden Palace Hotel and Spa’s neighborhood which is known as Cam Chau.

What popular shopping places are close to Hoi An Garden Palace Hotel and Spa?

Shopping options in Hoi An Garden Palace Hotel and Spa’s Cam Chau neighborhood include Viet Hue, Sarah's Boutique and Red Sky Cloth Shop.

Show more questions
See map

Explore the neighborhood

What people love about Hoi An Garden Palace Hotel and Spa

  • 9.6

    Exceptional

    "Spent a night here with my family and it was worth every penny."

    Huy

    |

    June 19, 2022

  • 10

    Exceptional

    "One of the best hotels i have stayed at ."

    Sumantra

    |

    May 25, 2022

  • 10

    Exceptional

    "It was large and so cozy for Family accomodation."

    Nguyen

    |

    June 9, 2020

Property ranking|Compared to 941 Hoi An properties
See all rankings
Room comfort score
9/10
Room size
49 sqm.
Cheapest price score
Service score
9.2/10
Better than
93
%
of Hoi An properties
Bigger than
91
%
of Hoi An properties
Better than
88
%
of Hoi An properties
Better than
79
%
of Hoi An properties
Overall rating:

8.6

Excellent
455 reviews
Cleanliness
8.4
Facilities
8.4
Location
7.8
Read all reviews >
What travelers say they love:
The staff was super nice and helpful with all aspects of my ...
Margaux from France
Solo traveler
More about Hoi An Garden Palace Hotel and Spa

More about Hoi An Garden Palace Hotel and Spa

Hoi An Garden Palace Hotel and Spa

Whether you're a tourist or traveling on business, Hoi An Garden Palace Hotel and Spa is a great choice for accommodation when visiting Hoi An. From here, guests can enjoy easy access to all that the lively city has to offer.
The superior services and facilities offered at Hoi An Garden Palace Hotel and Spa will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hoi An can be assisted with taxi and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hoi An Garden Palace Hotel and Spa.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Hoi An Garden Palace Hotel and Spa. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hoi An Garden Palace Hotel and Spa offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hoi An Garden Palace Hotel and Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Never let a day go wasted when you're at Hoi An Garden Palace Hotel and Spa with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. The many offerings at Hoi An Garden Palace Hotel and Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Stay wet and wild with fun family water activities like snorkeling and diving. You won't need to go far to experience fun water sports, with the convenience of canoes provided. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Hoi An has to offer. Sometimes the best vacation days are spent doing nothing. With An Bang Beach located 3.4 km away, you can turn a sunny day into a perfect chill out with sand and surf. Your journey through Hoi An can be completed with a short shopping stop at Hoi An Night Market located 1.6 km away.


Reasons to stay here

Spend less here on rooms than you would at 87% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 88% of accommodations in the city.
This accommodation beats more than 93% of competition in the city on room comfort.

Show more
Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

14 mentions

Swimming Pool

14 mentions

Beach

6 mentions

Housekeeping

5 mentions

Languages spoken

  • English
  • French
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Diving
  • Exercise area
  • Fishing
  • Garden
  • Golf course [on-site]
  • Massage
  • Sauna
  • Snorkeling
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club

Access

  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Bicycle rental [free]
  • Blackout curtains
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Fitness club privileges
  • Free tea
  • Free welcome drink
  • Hair dryer
  • Laptop safe box
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Smoke alarm
  • Toiletries
  • Towels
  • Umbrella
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: Asian, European
  • Menu: Buffet, A-la-carte
Location
311 Cua Dai Street, Cam Chau, Hoi An, Vietnam
Very good
Location

7.8

Airports

  • Da Nang International Airport (DAD)
    24.8 km 46 min drive
  • Chu Lai Airport (VCL)
    64.7 km

Public transportation

  • Nguyen Tat Thanh Bus Station
    2.7 km

Hospital or clinic

  • Pharmacy
    910 m

Shopping

  • Hoi An Night Market
    1.7 km

Convenience store

  • Mini Mart
    2.0 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Precious Heritage by Rehahn
    1.4 km
  • Hoi An Night Market
    1.7 km
  • Central Market
    1.7 km
  • Fukian Assembly Hall (Phuc Kien)
    1.8 km
  • Hoi An Ancient Town
    2.0 km
  • Old House of Tan Ky
    2.1 km
  • Tra Que Vegetable Village
    2.2 km
  • Japanese Covered Bridge
    2.3 km
  • Cua Dai Beach
    2.6 km
  • An Bang Beach
    3.3 km

Nearby landmarks

  • Viet Hue
    130 m
  • Sarah's Boutique
    170 m
  • food marketplace
    330 m
  • Thuan Tinh Island
    530 m
  • Red Sky Cloth Shop
    590 m
  • Aum Yoga Vietnam
    630 m
  • Bingboong cloth shop
    650 m
  • Ngan Chau Jeans
    650 m
  • Yen Dung Tailors
    660 m
  • Bao Tin Shoes Shop
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee455000 VND
  • Distance from city center1.5 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)10 USD

The property

  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 49
  • Year property opened2015
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Hoi An Garden Palace Hotel and Spa from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.4
Facilities8.4
Location7.8
Room comfort and quality9.0
Service9.1
Value for money8.7
High score for Hoi An
Rating
9+ Exceptional (99)
8-9 Excellent (24)
7-8 Very Good (36)
6-7 Good (10)
<6 Below Expectation (19)
Time of the year
Mar - May (43)
Jun - Aug (58)
Sep - Nov (36)
Dec - Feb (51)
All guests (302)
All room types
All languages

Show reviews that mention 

Showing 188 verified guest comments
12345
10.0
Exceptional
Theresa from United States
Couple
Junior Deluxe
Stayed 3 nights in March 2017

Exceptional”

My husband and I LOVED Hoi An Garden Palace Hotel & Spa!! We stayed here for the majority of our trip in Hoi An, and we absolutely loved the staff--everyone was kind, friendly, and patiently helped us learn a little Vietnamese! This city TRULY stole our hearts, and a big part of that special feeling we left with, was just how excellent our stay was at the Garden Palace. Super convenient location between Ancient town and the beach, and easy to ride to and from town daily on the FREE bicycles they give you each day. Magical!!!

Reviewed April 07, 2017

See room deals

10.0
Exceptional
Elizabeth from United States
Solo traveler
Junior Deluxe
Stayed 2 nights in August 2016

Gorgeous property and helpful staff”

I stayed at Hoi An Garden Palace for two nights in mid August. While it was scorching hot out in Hoi An, the hotel was an oasis. The pool and grounds were well maintained and the rooms were clean and well appointed - mine had a small private balcony and plenty of light. The staff were very gracious and super helpful accommodating a last minute change of check in date for me due to visa issues. Free use of a bike was really great to get to the beach/etc. and the hotel is a short walk (~15 minutes) from the old city area. Hotel was able to arrange for transport to and from the airport for me no problem. Highly recommended!

Reviewed August 25, 2016

See room deals

10.0
Exceptional
Leandra from Switzerland
Group
Deluxe Terrace
Stayed 2 nights in May 2016

Lovely Hotel with great kitchen and friendly staff”

Hoi An Garden Palace Hotel and Spa is a very beautiful bijou near the center and the beach. The breakfast and the kitchen is excellent. Also the staff was very helpful and friendly. Our room was really lovely and clean. We enjoyed our stay to the fullest and can highly recommend the place.

Reviewed June 13, 2016

See room deals

10.0
Exceptional
Jaimee from Australia
Family with young children
City Deluxe
Stayed 6 nights in July 2017

Beautiful friendly boutique hotel in great location”

We loved our stay at the Garden Palace. The staff were so friendly and wanted to help in any way. We loved the French inspired architecture and decor (light and airy) with restaurant opening on to the pool and garden area. The breakfast was generous with many options to suit all tastes, inc children. The location was excellent, only 5 min / 30,000 VND (<$2AUD) taxi ride from central markets and township with free shuttle offered as well. The pool was lovely and because the hotel was relatively small, you didn't feel crowded by other guests. I would happily and highly recommend this hotel to anyone looking for a great value and intimate family-friendly hotel. (Tip: if you want adjoining rooms, be sure to ask at booking.)

Reviewed July 12, 2017

See room deals

10.0
Exceptional
Hannah from Australia
Family with teens
Junior Deluxe
Stayed 3 nights in June 2017

Simply Perfect”

My mother and I had such a pleasant stay here. The staff welcomed us with big smiles and we're very informative about travelling tips and ensuring that we experience the best of Hoi An. The architecture, style and garden is ridiculously pretty and cosy. That being said, the room is spacious enough for me to practise my daily yoga! We used their free bicycles (very secure and comfy), free shuttle service, the pool (they ensured was kept cool with massive ice blocks) and a taxi into town was only 30 000. During the day it was so quiet and peaceful to relax and super easy to get into town where it's all happening! The cherry on top is the exceptional service the staff had to offer. We will be back.

Reviewed July 04, 2017

See room deals

10.0
Exceptional
Nguyen from Vietnam
Family with young children
Family Suite
Stayed 2 nights in June 2020

Best garden, pool, quiteness”

I come here with my whole family including my parents, my older sister and her children. We stayed in suite family which was connected by 2 Regular Rooms. It was large and so cozy for Family accomodation. What a stunning view from our balconies. The pool is lovely and surrounded by flowers, green trees, Higly recommend it for pp who love to immerse into the nature. The location of hotel is so convinient. Free borrow for bycicles. 5-7mins cycling for Hoi an downtown and 10-15 mins cycling for Cua Dai or An Bang beach (or just 50.000Vnd with a 7seat taxi from here to Cua Dai beach) I hope to come back here soon. Thanks you hotel

Reviewed June 09, 2020

See room deals

9.6
Exceptional
DARRYL from United Kingdom
Group
Junior Deluxe
Stayed 7 nights in June 2019

Beautiful garden/pool and exceptional staff”

We stayed here for 7 nights and really enjoyed it. We have been to Hoi An quite a few times and have stayed at many hotels and guesthouses; this place definitely stands out! We are all vegan and their breakfast buffet offers only limited vegan options but they cooked something for us everyday and even bought soya milk for us! All the staff is very friendly and try to help with whatever you need. One of the best things about this hotel is the stunning pool and relaxing They offer free bikes and a regular shuttle bus to the old town and An Bang beach. If you’re looking for a relaxing hotel with great service, look no further!

Reviewed July 02, 2019

See room deals

10.0
Exceptional
Paul from Australia
Couple
Junior Deluxe
Stayed 1 night in June 2019

Wonderful place to stay!”

I'm an Aussie, living and working in nearby Da Nang. My friends and I make regular weekend jaunts to Hoi An and this is our favourite place to stay. For me, everything about it is good: rooms, location, pool, staff, meals/breakfast, housekeeping and especially the value for money! In particular, the staff without exception are always helpful - special mention to SA, Phuong and the manageress (sorry, forgotten your name). As a side note, consider taking time out to see the Hoi An Impressions show - you won't be disappointed.

Reviewed July 20, 2019

See room deals

10.0
Exceptional
Paul from Australia
Group
Junior Deluxe
Stayed 1 night in May 2020

Best value in Hoi An”

I live and work in Da Nang and regularly spend the weekend with friends in Hoi An. This is my favourite hotel. The rooms are spacious and spotless, the location is very good, very nice pool - it represents great value - and the staff are wonderful!

Reviewed May 08, 2020

See room deals

8.4
Excellent
martyn from United Kingdom
Couple
Palace Suite
Stayed 7 nights in August 2016

Nice but noisy”

Hotel is fine with very nice staff. Unfortunately theres a hotel being built next door which meant drilling hammering and grinding from 6am most days. Hotel has stone floors so every sound echoes. Its not the easiest place to sleep in. But staff very sweet and friendly. Hoi An is a great little place with great beaches except Cui Dai beach .

Reviewed August 29, 2016

See room deals

9.6
Exceptional
John from Australia
Couple
Junior Deluxe
Stayed 3 nights in July 2017

Great hotel and staff”

This hotel was well above our expectations-the building and gardens are stunning.The pool is fantastic and the rooms are well thought out and not lacking room.The building and rooms have a French flavour about them.There is a shuttle service to both beach and town centre or you can use their bikes to get around.The staff cannot do enough for you and are always smiling and helpful.Lastly the breakfast is one of the best we have had for variety and quality.We will stay there again.

Reviewed July 27, 2017

See room deals

9.6
Exceptional
Martin from New Zealand
Solo traveler
Deluxe Terrace
Stayed 3 nights in November 2016

Excellent Hotel with great staff”

Its a bit away from the main Hoi An old town but that means its quiet and the staff are wonderful. So great value for money, great staff, clean and well managed. I will return. Places like this give Vietnam a fantastic reputation

Reviewed January 21, 2017

See room deals

7.6
Very good
duong from Vietnam
Group
Junior Deluxe
Stayed 1 night in June 2017

Quite good, nice staff”

The hotel is located on a narrow street, so if we travel in a large group, I wonder if the coach can drop us at front of the hotel. The front of the hotel is also quite small, and I barely see anything from outside, it also is covered bushes of trees and a small wall (which have the name of the hotel on it). But when go inside, the hotel's quite large, the wall was painted in white so it looks romantic for me. Rooms are quite, clean, classic and very nice furniture, each room has back door access to the green garden. Staff is very nice and helpful, the hotel has free gym facilities that you can access anytime, a spa that you get 20% off, a free swimming pool, a free billiards table and free bicycles for borrow. I think this hotel gonna suite for groups of friends or a small family.

Reviewed August 02, 2017

See room deals

8.0
Excellent
Oliver from United Kingdom
Family with young children
Family 4 Adults
Stayed 5 nights in December 2016

Nice hotel when the weather is good”

This hotel is 2.5 kms from Hoi An old city centre. Although, it is not a pleasurable walk, it would be fine providing the weather is good which is not the case in December. The breakfast was okay and the hotel rather quiet which suited us perfectly. There is a swimming pool that looked really nice too. The hotel is a lovely old colonial building.

Reviewed January 04, 2017

See room deals

10.0
Exceptional
Tracy from Vietnam
Couple
Junior Deluxe
Stayed 1 night in November 2015

Amazing place.”

Room, breakfast, staff.

It's beautiful place. I had a room with terrace and didn't want to leave it...feels like home, amazing view on the garden. The room is modern and clean, with very comfortable bed. The hotel is close to the center but far enough to be very quiet. Great breakfast.

Reviewed November 30, 2015

See room deals

10.0
Exceptional
Judith from Australia
Couple
Palace Suite
Stayed 4 nights in March 2018

Great Location. Amazing Staff”

What a Lovely Hotel. So Clean and the rooms were very Spacious .Special thanks to Heiugen (Sorry not the correct spelling ) You are a very special young Lady and such an asset to the Hotel. Thank you for Making my stay such fun . We will see you again in 2019

Reviewed March 23, 2018

See room deals

8.4
Excellent
Linus from Sweden
Couple
Junior Deluxe
Stayed 4 nights in February 2019

Cozy place with great staff”

Cozy place, really nice and helpfull staff that makes you feel welcome. You can lend bikes for free and ride to town in 10 minutes. Would absolutely stay here again if I visit Hoi An again. Recommend.

Reviewed February 10, 2019

See room deals

Dear Mr Linus, Thank you for your staying with us and sharing your experience at our hotel. We are pleased that you were satisfied overall. Once again, thank you very much for your time at Hoian Garden Palace and we look forwards to welcoming you back soon. With best regards Ms Hai - Sales Manager

Responded March 23, 2019
Hoi An Garden Palace Hotel and Spa
9.6
Exceptional
Allan from United States
Solo traveler
Junior Deluxe
Stayed 5 nights in January 2017

A great place to stay”

The hotel is excellent in every way. I had a large comfortable room that was spotlessly clean. The staff were friendly and helpful. The included breakfast buffet was exceptional. The restaurant also serves a very good dinner, so do not pass it by. And, if you feel like a rest, they have a pool. It is about a mile, or a little more from the old town attractions, but the hotel can arrange a free shuttle. I walked in and back several days. I certainly would return.

Reviewed January 28, 2017

See room deals

9.6
Exceptional
Kristina from United States
Solo traveler
Junior Deluxe
Stayed 4 nights in January 2019

Amazing Staff to welcome you to Hoi An”

This hotel is further away from the old quarter, which is exactly what i wanted a little more peace and quiet. The rooms are great and I enjoyed the luxury Bathtubs! The breakfast is delicious and the dinner menu has lots of options. It was wonderful to relax at the pool and use their free bikes to explore the countryside. The staff was very friendly and eager to help you enjoy your holiday. They made me feel right at home, dont hesitate to book your holiday with them.

Reviewed January 09, 2019

See room deals

Dear Kristina, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I hope your next stay is just around the corner. Our team are always ready to welcome you back soon. Best regards, Ms Hai - Sales Manager

Responded January 19, 2019
Hoi An Garden Palace Hotel and Spa
6.8
Good
PETTY from Malaysia
Couple
Deluxe Terrace
Stayed 1 night in April 2017

Nice hotel. Poor location”

Beautiful hotel, well landscaped garden and ground. The room is brightly lit but small. Odd layout of bathroom, no separate shower, very small separate toilet and no door but curtain for privacy. The staff went above and beyond to ensure stay was comfortable. There were ants problem in our room and the staff quickly changed us to another room and everyone from housekeeping to front office were very apologetic the next day. We stayed in 2 other hotels before moving here and found the breakfast spread has very limited choices. There were flies at the outdoor breakfast area and need to be looked into. The hotel should install electronic fly catcher. I had mild food poisoning when I reached home in the evening. The hotel is not in a convenient location and not within walking distance to the ancient town. However regular shuttle bus services are provided. This is a beautiful hotel and I cannot fault but I do not think I will stay again due to my experiences during my stay.

Reviewed April 06, 2017

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss