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Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)

Removed from saved list

8.5

Excellent

3,052 reviews

3,052 reviews

Beach22
View21
Breakfast19
See map

8.2

Excellent

Location rating score

Excellent location - 190 meters to the beach
Parking
FREE
Popular landmarks
Karon Beach 190 m
Kata Beach 1.6 km
Big Buddha Phuket 2.2 km
Freedom Beach 4.5 km
Chaithararam Temple (Wat Chalong) 4.5 km
Patong Beach 5.3 km
Jungceylon Shopping Center 5.9 km
Bangla Road 6.1 km
Nai Harn Beach 6.7 km
Phuket FantaSea 13.2 km
Nearby landmarks
Sub Aqua 170 m
Karon Beach 190 m
Karon Shopping Mall 530 m
GreenMart 540 m
Just 570 m
James Fashion House 580 m
EAT. Bar & Grill 600 m
Shopping Sale Karon Plaza 700 m
Commemoration of Princess Mothers Stadium 880 m
Diving center 950 m

Hilton Phuket Arcadia Resort & Spa (SHA Plus+)

333 Patak Road, Muang, Karon, Phuket, Thailand, 83100 - See map

Make your best journey to Phuket with the promised standard of SHA Plus, and enjoy car park free of charge. Conveniently situated in the Karon part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

620 meters to Karon Beach

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Shuttle service

Check-in/out [express]

Fitness center

Tennis court

Luggage storage

Cash withdrawal

This property is in high demand!

11 travelers have booked today.

Value for money8.0
Distance to city center16 km
Location rating8.2
Nearest airportPhuket International Airport (HKT)
Distance to airport30.3 km

Rooms available at Hilton Phuket Arcadia Resort & Spa (SHA Plus+)

Excellent
Room comfort & quality

8.4

Deluxe Suite
...
  • Room size: 88 m²/947 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Presidential Suite 2 Bedroom
...
  • Room size: 170 m²/1830 ft²
  • Sea view
  • 1 king bed & 1 king bed
Enter dates to see prices
King Deluxe Garden View
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Twin Deluxe Plus Sea view
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
King Deluxe Sea View
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
King Junior Suite Sea View
...
  • Room size: 62 m²/667 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices
King Deluxe Plus Sea View
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Garden Suite, 1 Bedroom Studio Suite, 1 King, Balcony
...
  • Room size: 88 m²/947 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Twin Junior Suite Garden
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

For those who wish to drive their own cars, Hilton Phuket Arcadia Resort & Spa (SHA Plus+) has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

Wake up to a great buffet breakfast at Hilton Phuket Arcadia Resort & Spa (SHA Plus+). Adults can enjoy breakfast offered with an additional charge of 650 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

Hilton Phuket Arcadia Resort & Spa (SHA Plus+) features 5 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch.

What is the smoking policy at Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

Hilton Phuket Arcadia Resort & Spa (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

Hilton Phuket Arcadia Resort & Spa (SHA Plus+)’s neighborhood is Karon which includes popular restaurants such as Buon Appetito, Ying Restaurant and Ciao Pizza and Bistro.

What popular shopping places are close to Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

Located in the Karon area, Hilton Phuket Arcadia Resort & Spa (SHA Plus+) is close to great shopping choices like Karon Temple Market, Karon Shopping Mall and Shopping Sale Karon Plaza.

What are popular attractions near Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

Hilton Phuket Arcadia Resort & Spa (SHA Plus+) is located in Karon area, which is famous for attractions such as Wat Suwan Khirikhet, Wat Suwankeereeket and Wat Karon.

What popular beaches are close to Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

Hilton Phuket Arcadia Resort & Spa (SHA Plus+) is located in the Karon area, which includes Karon Beach and Freedom Beach.

What popular natural sightseeing spots are close to Hilton Phuket Arcadia Resort & Spa (SHA Plus+)?

Hilton Phuket Arcadia Resort & Spa (SHA Plus+) is located within Karon, which makes it conveniently close to natural sights including Sub Aqua and Diving center.

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See map

Explore the neighborhood

What people love about Hilton Phuket Arcadia Resort & Spa (SHA Plus+)

  • 10

    Exceptional

    "Booked King Deluxe Sea View and it was super nice room to stay and relax."

    Yudha

    |

    September 11, 2022

  • 9.6

    Exceptional

    "Very nice hotel with beautiful swimming pools."

    E.

    |

    August 25, 2022

  • 7.2

    Very good
    Spaciousness

    "It is big hotel, quiet and comfortable hotel"

    Lawrence

    |

    August 14, 2022

Overall rating:

8.5

Excellent
3,052 reviews
Cleanliness
8.6
Facilities
8.4
Location
8.2
Read all reviews >
What travelers say they love:
Good spread of breakfast buffet and light meals by the pool.
Ann from Singapore
Family with young children
More about Hilton Phuket Arcadia Resort & Spa (SHA Plus+)

More about Hilton Phuket Arcadia Resort & Spa (SHA Plus+)

Hilton Phuket Arcadia Resort & Spa (SHA Plus+)

Never miss a single attraction in Phuket when staying at Hilton Phuket Arcadia Resort & Spa (SHA Plus+). Getting around in Phuket is easy when staying at this hotel, strategically placed right in the heart of the city. Explore the genuine Phuket that most travelers never see, with a stay at Hilton Phuket Arcadia Resort & Spa (SHA Plus+) -- located only 6.0 km from Bangla Road.
Have a hassle-free trip while enjoying the services and amenities offered by Hilton Phuket Arcadia Resort & Spa (SHA Plus+). Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Hilton Phuket Arcadia Resort & Spa (SHA Plus+) makes it easy to plan your day trips, sightseeing, and more around Phuket. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hilton Phuket Arcadia Resort & Spa (SHA Plus+) thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hilton Phuket Arcadia Resort & Spa (SHA Plus+) from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Hilton Phuket Arcadia Resort & Spa (SHA Plus+) even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal. Hilton Phuket Arcadia Resort & Spa (SHA Plus+) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Hilton Phuket Arcadia Resort & Spa (SHA Plus+) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hilton Phuket Arcadia Resort & Spa (SHA Plus+) offers unique recreational opportunities for all guests. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room, tennis court and squash court. Get social at the hotel's shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Phuket with Hilton Phuket Arcadia Resort & Spa (SHA Plus+) as your base. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 6.2 km away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 2.2 km away, where everyone who visits Phuket wants to have their photo taken.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Beach

81 mentions

Breakfast

68 mentions

Swimming Pool

65 mentions

Food & Dining

30 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Russian
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

Sails

  • Cuisine: Asian, Chinese, European
  • Menu: Buffet, A-la-carte

Thai Thai

  • Cuisine: International, Mediterranean, Thai
  • Menu: Buffet

Buon Appetito

  • Cuisine: International, Italian
  • Menu: Buffet, A-la-carte

Caffe Cino

  • Cuisine: International
  • Menu: Buffet

Ocean Beach Club

  • Cuisine: International
  • Menu: Buffet

Andaman Lounge

  • Cuisine: International
  • Menu: Buffet
Location
333 Patak Road, Muang, Karon, Phuket, Thailand, 83100
Excellent
Location

8.2

Airports

  • Phuket International Airport (HKT)
    30.3 km
  • Krabi International Airport (KBV)
    80.8 km 3.2 hour drive

Public transportation

  • Phuket Town Local Bus Station (Terminal 1).
    12.1 km
  • Phuket Bus Terminal 2
    14.1 km 47 min drive

Hospital or clinic

  • Sea Breeze
    1.1 km

Shopping

  • Jungceylon Shopping Center
    5.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Karon Beach
    190 m
  • Kata Beach
    1.6 km
  • Big Buddha Phuket
    2.2 km
  • Freedom Beach
    4.5 km
  • Chaithararam Temple (Wat Chalong)
    4.5 km
  • Patong Beach
    5.3 km
  • Jungceylon Shopping Center
    5.9 km
  • Bangla Road
    6.1 km
  • Nai Harn Beach
    6.7 km
  • Phuket FantaSea
    13.2 km

Nearby landmarks

  • Sub Aqua
    170 m
  • Karon Beach
    190 m
  • Karon Shopping Mall
    530 m
  • GreenMart
    540 m
  • Just
    570 m
  • James Fashion House
    580 m
  • EAT. Bar & Grill
    600 m
  • Shopping Sale Karon Plaza
    700 m
  • Commemoration of Princess Mothers Stadium
    880 m
  • Diving center
    950 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children below 16 years of age have full access to the Panorama Lounge between the opening hours of 7:00am until 17:30pm. Children under the age of 16 are not allowed admittance after 5:30 PM.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1400 THB
  • Distance from city center16 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)650 THB
  • Daily Internet/Wi-Fi fee400 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges5
  • Number of floors12
  • Number of restaurants5
  • Number of rooms 662
  • Room voltage220
  • Year property opened1986
  • Most recent renovation2012

Parking

  • Daily parking fee0 USD
Property announcements

We are committed to provide a safe, enjoyable experience from check-in to check-out. Learn more at Hilton.com/CleanStay. Face coverings may be required. Please contact the hotel for more information. Available: Business Center, Concierge, Fitness Center, On-site Restaurant(s), Pool, Spa, Tour Desk, Kidz Club, Executive Lounge (Panorama Lounge), Airport Transfer, Convenient Shop. Available but with modified service: Room Service. Temporarily not available: Games Room, Valet Parking.

If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.

Reviews of Hilton Phuket Arcadia Resort & Spa (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.4
Location8.2
Room comfort and quality8.4
Service8.5
Value for money8.0
High score for Phuket
Rating
9+ Exceptional (468)
8-9 Excellent (347)
7-8 Very Good (254)
6-7 Good (138)
<6 Below Expectation (154)
Time of the year
Mar - May (444)
Jun - Aug (293)
Sep - Nov (236)
Dec - Feb (388)
All guests (1,701)
All room types
All languages

Show reviews that mention 

Showing 1,361 verified guest comments
12345
10.0
Exceptional
GEORGE from Singapore
Family with teens
King Deluxe Plus Sea View
Stayed 1 night in December 2021

Classic Luxury, American-style”

1) That it was built in the 80s was a concern. You canb't stay here if you want things hip. But if the hotel luxury seen in movies like American Hustle or De Niro movies appeal to you, here's the one. 2) Caution: The buildings don't feel as resort-like as the pictures suggest. But facilities are expansive, everything that you get a "solidly built" feel in the 80s are all here. 3) No worries when it comes to the critical: the room comfort is outstanding. 4) Others: staffs are very committed, and like in many other parts of Thailand, the sincerity is often felt too. 5) Do stay at Patong if you're looking for buzz, otherwise Karon Beach is even longer for a great beach walk, with more beautiful sand and water for swim.

Reviewed December 15, 2021

See room deals

10.0
Exceptional
Dorothy from United Kingdom
Family with teens
Deluxe Garden Suite, 1 Bedroom Studio Suite, 1 King, Balcony
Stayed 6 nights in November 2019

Paradise”

We had a wonderful Hilton suite with amazing views of the sea. We enjoyed our pre-dinner drinks and delicious nibbles in the lovely panorama lounge - with magnificent views of the sunset over the sea. The landscaped gardens are vast and so beautiful we felt like we were in paradise. It took us the whole week to explore so many pools, lagoons and the tropical gardens of the hotel and still kept finding more... I seriously recommend the website adds more photos to show the truly amazing grounds and facilities. On our last morning, we were lucky to see a group of workers climb the palm trees to release the coconuts. Not something we've ever seen before! Location was perfect for exploring the island to see the big Budha etc and Friday night market. All staff were exceptionally helpful - the tour desk arranged our boat trip to Phang Nga which was spectacular. All in all a truly unforgettable holiday. Our thanks to Hilton Phuket - we will certainly return again.

Reviewed December 02, 2019

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Dear Dorothy, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am very happy to note that you enjoyed a delightful stay in our tropical paradise. It has truly been a pleasure to have you and the entire Hilton Phuket team looks forward to welcoming you 'home' again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

Responded January 22, 2020
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
10.0
Exceptional
Cameron from Australia
Couple
King Junior Suite Garden
Stayed 14 nights in June 2022

Hilton Karon Beach”

We had an outstanding time at this hotel. They really helped every chance they could and the experience it gave us was very good. Great breakfasts, great food, great bar with entertainment every night. Able to walk on the beach every day and also great to walk on the grounds. Close to great street food and a walk to Kata beach bars. Couldn’t ask for any more.

Reviewed July 10, 2022

See room deals

9.6
Exceptional
MD from Bangladesh
Family with young children
Twin Deluxe Plus Sea view
Stayed 5 nights in July 2019

Exceptional service with kind staff”

I stayed for 5 nights with my family. I just love this hotel. Previously I stayed in Hilton Hua Hin and had similar pleasant experience. The staff of the hotel are great, kind and very professional. House keeping of the hotel is really outstanding. They try to understand the need of the guests proactively and do not hesitate to go beyond the box to extend support. The hotel is very close to the beach and has three wonderful pools. Kids policy is also generous. Kids paradise, a child care center, is also superb. Guests get a taste of a resort being in a very well maintained hotel. I whole heartedly recommend this hotel for family stay. Most probably two things I like to mention just for the consideration of the hotel authority: 1. Pool side cafe should allow bills to be included with room number since carrying cash while out for Swimming is not convenient. 2. The nearest restaurants are quite far, so hotel authority can liaise with neighbour hotels to set up small food zone nearby.

Reviewed July 16, 2019

See room deals

Dear MD, Thank you for taking the time to share your wonderful experience during your recent stay at Hiton Phuket Arcadia Resort & Spa. I am very delighted to note that you found our service exceptional, especially with our staff who always go above and beyond to ensure that you are having a pleasant stay. I would also like to thank you for your constructive feedback which we will consider as we strive to continually meet and exceed our valued guests' changing needs and expectations. On behalf of the entire Hilton Phuket team, thank you for staying with us and we all look forward to welcoming you home again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

Responded July 19, 2019
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
10.0
Exceptional
Dale from United States
Solo traveler
King Deluxe Plus Sea View
Stayed 7 nights in February 2022

Exceptional”

This is a wonderful hotel in a great location on the south side of Karon beach. The facilities are excellent and the room is very nice. I must say the staff goes above and beyond to make sure your stay is memorable. It is right across from the beach. I highly recommend this hotel.

Reviewed February 11, 2022

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10.0
Exceptional
VIACHESLAV from Russia
Couple
Twin Deluxe Plus Sea view
Stayed 12 nights in December 2021

Excellent Hotell”

Good location near the best beach at Phuket. Friendly staff ready to assist at any time. Very clean room with excellent view to ocean.

Reviewed January 03, 2022

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10.0
Exceptional
James from United States
Solo traveler
King Deluxe Garden View
Stayed 7 nights in November 2021

Great resort property ”

I’m usually not a resort type person but Covi forced my hand if I wanted to enter Thailand. I have nothing but praise for this place. Amazing staff, facilities and food. I realize we got a deal because of the circumstances but even at 3 times the price this hotel would have been a steal!

Reviewed November 11, 2021

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9.6
Exceptional
Clay from Canada
Couple
King Deluxe Plus Garden
Stayed 3 nights in January 2022

Perfect for mid trip relaxation ”

This place has been outstanding so far. We have only been here for one night and one day and it is so nice and relaxing to rest after being on the go throughout Phuket. The grounds are very nice and well kept, the room is very clean and the service has been excellent. Also to mention the breakfast is fantastic with so many options. It is more on the pricey side but in my opinion it is totally worth it to unwind and relax for a few nights.

Reviewed January 24, 2022

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10.0
Exceptional
Sarah from United States
Couple
King Deluxe Plus Sea View
Stayed 7 nights in December 2021

Amazing Hotel”

My husband and I had the most wonderful time at the Hilton Phuket Arcadia Resort & Spa. The staff were absolutely amazing, our room was spacious and had a wonderful view, and the food is outstanding. We are looking forward to returning!

Reviewed January 01, 2022

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10.0
Exceptional
Sijia from Germany
Couple
King Deluxe Plus Sea View
Stayed 7 nights in August 2021

Absolutely amazing”

Staffs so helpful and smiling all the time. The whole resort is giant and beautiful and its just 1 min to Karon beach (tho not good for swimming) but also just around 15-20min walk to Kata beach. Breakfast was super tasty. We started to miss the place first day after we had to left.

Reviewed December 18, 2021

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10.0
Exceptional
Jonathan from Canada
Couple
King Deluxe Garden View
Stayed 1 night in November 2020

Exceptional”

Superb five star resort excellent in all ways. Very well maintained. 24 hr gym. Beautiful natural grounds. Professionally trained real five star staff and reception. I stayed in 15 five star resorts in phuket in a row. This was one of the best

Reviewed November 21, 2020

See room deals

Dear Jonathan, We are truly heartened to receive your generous review of your stay at Hilton Phuket Arcadia Resort & Spa.  Thank you for letting us know how much you enjoyed your stay experience, we are especially pleased that you loved our facilities and overall service and most especially the hospitality of our staff. It has truly been a pleasure to have you and we look forward to having you with us again in the near future! Kind Regards, Prakash Viswanathan General Manager Hilton Phuket Arcadia Resort & Spa

Responded November 24, 2020
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
9.6
Exceptional
Megan from Australia
Solo traveler
King Deluxe Plus Sea View
Stayed 3 nights in December 2021

Hilton hits the mark”

Had a fantastic stay, room is large, clean and tidy, sea view is beautiful. Staff are lovely, breakfast buffet is good. The aircon is top notch to keep the room nice and cold. A few things on site are closed (to be expected) but it’s not been an issue. Only thing I’d note is there aren’t any umbrellas on the beach to relax at (beach is a short walk). Would highly recommend staying here

Reviewed December 24, 2021

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10.0
Exceptional
Ann from Singapore
Family with young children
Twin Deluxe Plus Garden
Stayed 4 nights in June 2022

Good location”

Easy access to the beach by crossing a small road. Upgraded to the sea view room and didn’t regret it. Good spread of breakfast buffet and light meals by the pool. Will definitely return again

Reviewed June 20, 2022

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10.0
Exceptional
Wang from Singapore
Family with young children
Twin Deluxe Plus Garden
Stayed 1 night in June 2022

Exceptional”

If you want relax whole day at Karon beach, this hotel location okay. But if you want delicious food, night market and club, patong beach area is better than Karon.

Reviewed June 17, 2022

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10.0
Exceptional
Chakib from Bahrain
Family with teens
Twin Deluxe Plus Garden
Stayed 10 nights in February 2022

Great Location”

Great Hotel, Friendly staff, hotel is bit old but really nice location, very good breakfast and very friendly staff 👍.

Reviewed February 17, 2022

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9.6
Exceptional
Scott from Canada
Couple
King Deluxe Plus Sea View
Stayed 2 nights in January 2022

Beautiful hotel”

We loved our stay here, the resort was gorgeous, our room was great and the view of the ocean was amazing. Had a slight problem with bugs in our room, but that was probably our fault from not shutting the door when we used the balcony. Pool and resort were great and the resort is steps to the beach.

Reviewed January 21, 2022

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9.2
Exceptional
SUN from South Korea
Couple
King Junior Suite Sea View
Stayed 3 nights in April 2019

Wonderful place”

I understand Hilton is an international company but it was way more kind than i thought. Reception, travel desk, restaurant, housekeeping. Taxi service. Everything was perfect and i would like to say it was the best stay ever. One thing, every evening housekeeper came to our room and asked if we needed something. that is really sweet but i was uncomfortable that she opened tgetge door with her master key while we are in the room. I was taking a shower and it freaked me out. I would like to ask you that you've gotta respect some privacy.

Reviewed April 13, 2019

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Dear Sun, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. While I am delighted to note that you generally enjoyed your stay, I sincerely apologize for the inconvenience you have experienced in terms of privacy. You can rest assured that your comments have been taken seriously and will be addressed with our housekeeping team to prevent similar incidents from happening. Sun, I would like to reiterate that we are consistently undergoing changes in our product and facilities within our resort, so that we may better align with the expectations and changing needs of our discerning guests. With this in mind, we once again thank you for your candid and constructive feedback and most certainly do look forward to be able to welcome you ‘home’ to the Hilton Phuket Arcadia Resort & Spa in the near future. Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

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Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
10.0
Exceptional
johnny from United States
Solo traveler
Twin Deluxe Sea View
Stayed 2 nights in December 2019

Exceptional”

This property was amazing. Nice room with great views. Staff was very friendly and kind.

Reviewed December 08, 2019

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Dear Johnny, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you enjoyed your stay experience especially the view from your room as well as the hospitality of our staff. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

Responded December 09, 2019
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
9.6
Exceptional
Weng from Malaysia
Couple
King Deluxe Plus Sea View
Stayed 2 nights in November 2019

Great hotel with friendly staffs”

Only disadvantage is a bit far from the shops at Karon beach of you decide to walk, however you can get almost everything inside the hotel. Another point of improvement would be if check-in process could be faster and more instructions / directions were given. Overall a great hotel.

Reviewed November 26, 2019

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Dear Weng, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you generally enjoyed our overall service offer especially the hospitality of our staff. I would also like to thank you for your constructive feedback which helps us in improving our service. Your feedback has been duly noted that we may better align with the expectations and changing needs of our discerning guests. With this in mind, we once again thank you for your candid and constructive feedback and we all look forward to having the opportunity of being able to welcome you back to the Hilton Phuket Arcadia Resort & Spa so that we may better serve and fulfill your needs and expectations. Until then, General Manager Hilton Phuket Arcadia Resort & Spa

Responded December 03, 2019
Hilton Phuket Arcadia Resort & Spa (SHA Plus+)
10.0
Exceptional
Thomas from United States
Couple
King Deluxe Plus Sea View
Stayed 9 nights in July 2021

Excellent stay”

Service was great staff was very friendly and accommodating. Will definitely be back

Reviewed July 12, 2021

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