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Interior view, Hermes Palace Hotel Medan in Medan
Superior, Hermes Palace Hotel Medan in Medan
a city street filled with lots of traffic at night, Hermes Palace Hotel Medan in Medan
a living room filled with furniture and a coffee table, Hermes Palace Hotel Medan in Medan
a car is parked in front of a store, Hermes Palace Hotel Medan in Medan
Fitness center, Hermes Palace Hotel Medan in Medan
Fitness center, Hermes Palace Hotel Medan in Medan

Removed from saved list

7.7

Very good

1,293 reviews

1,293 reviews

Housekeeping14
Breakfast11
View5
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Tjong A Fie's Mansion 350 m
Center Point Mall 1.0 km
Medan Grand Mosque 1.0 km
Shri Mariamman Temple 1.2 km
Gunung Timur Temple 1.4 km
Maimun Palace 1.5 km
Rahmat International Wildlife Museum & Gallery 1.6 km
Maha Vihara Maitreya Cemara Asri 5.3 km
Marian Shrine of Annai Velangkanni 8.9 km
Nearby landmarks
Pasar Buah Berastagi 100 m
BNI Bank 100 m
St Joseph Cathedral 180 m
Apotek Kimia Farma Palang Merah 280 m
Trophy Tours 280 m
Perdana Express 330 m
Tjong A Fie's Mansion 350 m
North Sumatra Tourist Office 430 m
Tirtanadi Water Tower 430 m
Borobudur Vihara 520 m

Hermes Palace Hotel Medan

Jalan Pemuda No.22, Medan Maimun, Medan, Indonesia, 20151 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Medan Maimun, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Maimun Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Medan

Front desk [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Front desk [24-hour]

Check-in/out [express]

BBQ facilities

This property is in high demand!

5 travelers have booked today.

Value for money7.7
Distance to city center1 km
Location rating8.2
Nearest airportKualanamu International Airport (KNO)
Distance to airport22.2 km

Rooms available at Hermes Palace Hotel Medan

Very good
Room comfort & quality

7.6

Superior
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds and 1 double ...
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Deluxe
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed and 2 single b...
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Junior Suite
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 double bed
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Standard Twin
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 2 single beds
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Suite
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 king bed
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suite Smoking
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 1 king bed
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Deluxe Room Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed or 2 single be...
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Junior Suite Smoking
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed or 2 single beds
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Standard Twin Room Smoking
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Room Smoking
...
  • Room size: 20 m²/215 ft²
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hermes Palace Hotel Medan?

Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hermes Palace Hotel Medan?

Hermes Palace Hotel Medan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hermes Palace Hotel Medan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hermes Palace Hotel Medan has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hermes Palace Hotel Medan?

Wake up to a great buffet breakfast at Hermes Palace Hotel Medan.

What are my dining options at Hermes Palace Hotel Medan?

Hermes Palace Hotel Medan features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Hermes Palace Hotel Medan?

Hermes Palace Hotel Medan does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Hermes Palace Hotel Medan?

Hermes Palace Hotel Medan is located in Medan Maimun, famous for good restaurants such as Wajir Seafood, Rumah Makan Tabona and Rm Pondok Gurih.

What are popular attractions near Hermes Palace Hotel Medan?

Guests at Hermes Palace Hotel Medan can easily visit Maimun Palace, St Joseph Cathedral and Borobudur Vihara located in the Medan Maimun area.

See map

Explore the neighborhood

What people love about Hermes Palace Hotel Medan

  • 9.6

    Exceptional
    Spaciousness

    "Spacious and clean room."

    Jawson

    |

    July 4, 2019

  • 10

    Exceptional
    Location

    "Strategic location , near to the airport train station"

    Rizky

    |

    January 13, 2023

  • 8.8

    Excellent
    Location

    "Value for money , so far so good, nice breakfast , very good location easy to go wherever you want to go ."

    Miko

    |

    December 27, 2022

Property ranking|Compared to 513 Medan properties
See all rankings
Room comfort score
7.6/10
Room size
28 sqm.
Couples review score
8.1/10
Location score
8.3/10
Better than
98
%
of Medan properties
Bigger than
89
%
of Medan properties
Better than
81
%
of Medan properties
Better than
79
%
of Medan properties
Overall rating:

7.7

Very good
1,293 reviews
Cleanliness
7.8
Facilities
7.4
Location
8.2
Read all reviews >
What travelers say they love:
Good location, good breakfast
Chang from Malaysia
Solo traveler
More about Hermes Palace Hotel Medan

More about Hermes Palace Hotel Medan

Hermes Palace Hotel Medan

Situated in Medan city center, Hermes Palace Hotel Medan is the perfect place to experience Medan and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Hermes Palace Hotel Medan offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Medan is made even more convenient with the car hire and shuttle services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hermes Palace Hotel Medan is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hermes Palace Hotel Medan. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Hermes Palace Hotel Medan offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the massage. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Engage in the city's best art at Tjong A Fie's Mansion located 340 m away, where you can learn about the local art scene and buy original works. The best way to remember your time in Medan is with a nice gift at Center Point Mall located about 1.0 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Medan.

Show less

Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Housekeeping

52 mentions

Breakfast

46 mentions

Food & Dining

23 mentions

Internet

19 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Sirocco Moonlight Bistro
  • Cuisine: American, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jalan Pemuda No.22, Medan Maimun, Medan, Indonesia, 20151
Excellent
Location

8.2

Airports
  • Kualanamu International Airport (KNO)
    22.2 km 1.0 hour drive
  • Silangit Airport (DTB)
    150.7 km
Public transportation
  • Medan Train Station
    1.1 km
  • Pulu Brayan
    5.6 km
Hospital or clinic
  • Apotek Kimia Farma Palang Merah
    280 m
Shopping
  • Center Point Mall
    1.0 km
Convenience store
  • Alfamart
    390 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Tjong A Fie's Mansion
    350 m
  • Center Point Mall
    1.0 km
  • Medan Grand Mosque
    1.0 km
  • Shri Mariamman Temple
    1.2 km
  • Gunung Timur Temple
    1.4 km
  • Maimun Palace
    1.5 km
  • Rahmat International Wildlife Museum & Gallery
    1.6 km
  • Maha Vihara Maitreya Cemara Asri
    5.3 km
  • Marian Shrine of Annai Velangkanni
    8.9 km
Nearby landmarks
  • Pasar Buah Berastagi
    100 m
  • BNI Bank
    100 m
  • St Joseph Cathedral
    180 m
  • Apotek Kimia Farma Palang Merah
    280 m
  • Trophy Tours
    280 m
  • Perdana Express
    330 m
  • Tjong A Fie's Mansion
    350 m
  • North Sumatra Tourist Office
    430 m
  • Tirtanadi Water Tower
    430 m
  • Borobudur Vihara
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150000 IDR
  • Distance from city center1 km
  • Travel time to airport (minutes)15
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors09
  • Number of restaurants2
  • Number of rooms 106
  • Room voltage220
  • Year property opened2010

Reviews of Hermes Palace Hotel Medan from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.8
Facilities7.4
Location8.2
Room comfort and quality7.6
Service7.8
Value for money7.7
High score for Medan
Rating
9+ Exceptional (141)
8-9 Excellent (126)
7-8 Very Good (220)
6-7 Good (117)
<6 Below Expectation (155)
Time of the year
Mar - May (168)
Jun - Aug (191)
Sep - Nov (227)
Dec - Feb (173)
All guests (1,099)
All room types
All languages

Show reviews that mention 

Showing 759 verified guest comments
12345
10.0
Exceptional
mohamad from Malaysia
Family with teens
Deluxe
Stayed 1 night in March 2019

Wonderful”

Nice place to stay, warm welcoming by staff and good food

Reviewed March 28, 2019

See room deals

9.6
Exceptional
Jawson from Malaysia
Business traveler
Deluxe
Stayed 2 nights in June 2019

Excellent”

Spacious and clean room. With comfortable bed. And very nice sky coffee garden for breakfast

Reviewed July 04, 2019

See room deals

10.0
Exceptional
Abdullah from Australia
Couple
Junior Suite
Stayed 2 nights in April 2022

Great hotel ”

Fantastic stay , very quite and high quality hotel and staff

Reviewed April 13, 2022

See room deals

9.6
Exceptional
Henry from Indonesia
Couple
Superior
Stayed 1 night in May 2022

Ulasan hotel hermes”

Hotel nya bagus, strategis, pelayanan bagus, bersih, pelayanan parkir pun ramah, good choice

Reviewed May 12, 2022

See room deals

10.0
Exceptional
Subroto from Indonesia
Couple
Stayed 1 night in May 2021

Recomended banget”

Everythings are Best

Reviewed May 25, 2021

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9.6
Exceptional
Savani from Indonesia
Group
Junior Suite
Stayed 1 night in June 2022

Junior suite”

Best stay, i just wished we got higher floor and good view

Reviewed June 24, 2022

See room deals

9.6
Exceptional
Chang from Malaysia
Solo traveler
Superior
Stayed 2 nights in February 2020

Good value”

good location, good breakfast

Reviewed June 17, 2020

See room deals

Dear Mr Chang, Thank you for staying with us and sharing your feedback on the guest comments. We are grateful for your positive comments. We hope to see you soon at Hermes Palace Hotel Medan Sincerely yours, Dina Noviana General Manager

Responded September 19, 2020
Hermes Palace Hotel Medan
8.4
Excellent
Vivian from Indonesia
Solo traveler
Standard Twin
Stayed 1 night in June 2022

So clean bed room, for the layanan good, but the shower in toilet its cannot be changed just one type .”

All is good and clean, just minus on the shower so small and the water also small and Cannont to change another type

Reviewed June 18, 2022

See room deals

8.8
Excellent
Chang from Malaysia
Solo traveler
Superior
Stayed 2 nights in February 2020

Good value for money”

Good breakfast selection

Reviewed June 17, 2020

See room deals

Dear Mr Chang, Thank you for staying with us and sharing your feedback on the guest comments. We are grateful for your positive comments. We hope to see you soon at Hermes Palace Hotel Medan Sincerely yours, Dina Noviana General Manager

Responded September 19, 2020
Hermes Palace Hotel Medan
8.4
Excellent
Anggi from Indonesia
Solo traveler
Superior
Stayed 1 night in July 2022

OK”

4 star hotel with some affordable rooms. I'd expect more of a 4-star, though. Food is great.

Reviewed July 19, 2022

See room deals

8.4
Excellent
Alexcandra from Indonesia
Business traveler
Standard Twin
Stayed 1 night in September 2019

good hotel”

We decided to book the same hotel in Medan as we were happy...

Reviewed September 11, 2019

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8.4
Excellent
Mohammed from Indonesia
Family with young children
Standard Twin
Stayed 4 nights in June 2022

Excellent”

Better change damage Lenin , still using for guest

Reviewed June 15, 2022

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8.4
Excellent
Mohammed from Indonesia
Family with young children
Standard Twin
Stayed 4 nights in June 2022

Lenin ”

Housekeeping should discard damaged linen , still they using

Reviewed June 15, 2022

See room deals

8.4
Excellent
linda from Indonesia
Couple
Superior
Stayed 2 nights in May 2022

Good”

All is good

Reviewed May 05, 2022

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8.0
Excellent
Poniman from Indonesia
Couple
Standard Twin
Stayed 1 night in December 2018

Nice Hotel”

Many times stayed here.

Reviewed March 20, 2019

See room deals

8.0
Excellent
Mohd from Malaysia
Business traveler
Superior
Stayed 2 nights in September 2019

Good”

next to sop kambing

Reviewed November 24, 2020

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7.6
Very good
Anggi from Indonesia
Solo traveler
Superior
Stayed 1 night in July 2022

Don't expect much”

Not expensive for a 4-star hotel, but don't expect extra amenities/facilities.

Reviewed July 12, 2022

See room deals

6.8
Good
Yew from Malaysia
Group
Standard Twin
Stayed 3 nights in April 2019

Good”

Bath towels are horrible. Very old, rough and smelly ...... like a floor rug. Had to call reception to change fresh towels and they gave better quality towels with Hotel name. Same problem for the 4 rooms we booked

Reviewed April 12, 2019

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7.2
Very good
NEXUS from Indonesia
Couple
Superior
Stayed 6 nights in July 2021

OK”

good location with decent facilities.

Reviewed February 08, 2022

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6.8
Good
Edwin from Singapore
Business traveler
Standard Twin
Stayed 3 nights in May 2022

Good hotel”

Nearby many eating outlets, Comfortable room, Bed and furnitures are a bit old.

Reviewed June 28, 2022

See room deals

12345
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