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Hermann Hotel Pattaya (SHA Extra Plus)
Hermann Hotel Pattaya (SHA Extra Plus)
Hermann Hotel Pattaya (SHA Extra Plus)
Hermann Hotel Pattaya (SHA Extra Plus)
Hermann Hotel Pattaya (SHA Extra Plus)
Hermann Hotel Pattaya (SHA Extra Plus)
Hermann Hotel Pattaya (SHA Extra Plus)

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8.2

Excellent

89 reviews

89 reviews

View4
Housekeeping4
Breakfast3
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Style'n'Style

Dunkin' Donuts

30 m

Pattaya Beach

60 m

Alibaba

80 m

Mike Shopping Mall

90 m

Popular landmarks
Central Festival Pattaya Beach

530 m

Beach Rd

880 m

Walking Street Pattaya

950 m

Big Buddha Temple

2.3 km

Jomtien Beach

3.9 km

Closest landmarks
Mike Mall Roof Top Pool

140 m

Seafari Dive Center

140 m

Hopf Brew House

170 m

Post Office

170 m

La Nitivadee Dermatology & Aesthetic Laser Center

170 m

Newly renovated

Hermann Hotel Pattaya (SHA Extra Plus)

Pattaya 12 Alley, Pattaya Beach Road, Pattaya, Thailand, 20150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Pattaya Beach Road, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Walking Street Pattaya as well as Pattaya Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Pattaya

Check-in/out [private]

Airport transfer

Newly renovated

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Check-in/out [private]

Private beach

Your dates are popular among travelersPopular destination! Properties in Pattaya are being booked every minute!
Value for money8.1
Distance to city center1km
Location rating9.0
Nearest airportU-Tapao International Airport (UTP)
Distance to airport31.2 km

Rooms available at Hermann Hotel Pattaya (SHA Extra Plus)

Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Triple Sea View
...
  • Room size: 40 m²/431 ft²
  • Beach view
  • 1 king bed and 1 single bed
Enter dates to see prices
Ocean Panorama Suite
...
  • Room size: 54 m²/581 ft²
  • Beach view
  • 1 super king bed
Enter dates to see prices
Suite with City View
...
  • Room size: 48 m²/517 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Triple Room with City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed and 1 king bed
Enter dates to see prices
Deluxe Twin Room with Sea View
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room with Balcony and Sea View
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Urban King Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hermann Hotel Pattaya (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2000 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hermann Hotel Pattaya (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hermann Hotel Pattaya (SHA Extra Plus)?

Wake up to a great à la carte breakfast at Hermann Hotel Pattaya (SHA Extra Plus). A selection of food types including western and full american breakfast options is available for guests. There's an additional charge of 400 THB for adults and 200 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Hermann Hotel Pattaya (SHA Extra Plus)?

Your special occasion or event can be hosted at the Hermann Hotel Pattaya (SHA Extra Plus)'s venue. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events and engagements can be hosted at Hermann Hotel Pattaya (SHA Extra Plus). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Hermann Hotel Pattaya (SHA Extra Plus)?

On-site venues and convenient event services make Hermann Hotel Pattaya (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus)’s neighborhood is Pattaya Beach Road which includes popular restaurants such as LK The Empress Restaurant, The Sportsman Pub and Gyo Gyo Gyo Japanese Cuisine.

What popular shopping places are close to Hermann Hotel Pattaya (SHA Extra Plus)?

Located in the Pattaya Beach Road area, Hermann Hotel Pattaya (SHA Extra Plus) is close to great shopping choices like Central Festival Pattaya Beach, Royal Garden Plaza and Style'n'Style.

What are popular attractions near Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) is located in Pattaya Beach Road area, which is famous for attractions such as Beach Rd, Teddy Bear Museum and Louis Tussaud's Waxworks.

What popular beaches are close to Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) is located in the Pattaya Beach Road area, which includes Pattaya Beach.

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Explore the neighborhood

What people love about Hermann Hotel Pattaya (SHA Extra Plus)

  • 9.2

    Exceptional

    "It's a good hotel if your paying a good price which l was."

    SHANE

    |

    September 15, 2022

  • 10

    Exceptional

    "The hotel is freshly renovated so its facilities are still new."

    Methanan

    |

    September 2, 2022

  • 10

    Exceptional
    Location

    "The room was comfortable with a beautiful ocean view and the hotel is located right on the beach front."

    MANEERAT

    |

    August 28, 2022

Property ranking|Compared to 3,995 Pattaya properties
See all rankings
Location score
9/10
Room size
41 sqm.
Cleanliness score
8.3/10
Cheapest price score
Better than
98
%
of Pattaya properties
Bigger than
91
%
of Pattaya properties
Better than
90
%
of Pattaya properties
Better than
89
%
of Pattaya properties
Overall rating:

8.2

Excellent
89 reviews
Cleanliness
8.4
Facilities
7.6
Location
9.0
Read all reviews >
What travelers say they love:
Has a balcony that overlooks the sea.
Khongkwan from Thailand
Couple
More about Hermann Hotel Pattaya (SHA Extra Plus)

More about Hermann Hotel Pattaya (SHA Extra Plus)

Hermann Hotel Pattaya (SHA Extra Plus)

See the best of Pattaya with a stay at Hermann Hotel Pattaya (SHA Extra Plus), which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Hermann Hotel Pattaya (SHA Extra Plus) ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Pattaya.
Parking is available and free, provided by the hotel for guests with their own transportation. The helpful staff at the front desk can assist you with services including safety deposit boxes. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hermann Hotel Pattaya (SHA Extra Plus). The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Hermann Hotel Pattaya (SHA Extra Plus) include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Hermann Hotel Pattaya (SHA Extra Plus). The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Visit the sights and local attractions of Pattaya during your stay at the hotel. Photograph yourself in front of The Sanctuary Of Truth located 4.6 km away, which people travel great distances to see. Sit on the sand or sip a drink in leisure at Pattaya Beach located 100 m away.


Reasons to stay here

Rooms here are cheaper than 88% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 90% of accommodations in the city.
This hotel scores higher than 97% of accommodations in the city for its location.

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Amenities and facilities
Very good
Facilities

7.6

Languages spoken

  • English
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • On-site entertainment
  • Pool with view
  • Private beach
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Couples only
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Location
Pattaya 12 Alley, Pattaya Beach Road, Pattaya, Thailand, 20150
Exceptional
Location

9

Airports

  • U-Tapao International Airport (UTP)
    31.2 km
  • Suvarnabhumi Airport (BKK)
    85.5 km

Public transportation

  • Bus Terminal
    3.2 km
  • Pattaya South
    3.5 km

Hospital or clinic

  • La Nitivadee Dermatology & Aesthetic Laser Center
    170 m

Shopping

  • Pattaya Floating Market
    7.5 km

Convenience store

  • 7 Eleven
    140 m

Cash withdrawal

  • ATM
    60 m
What's nearby

Popular landmarks

  • Pattaya Beach
    60 m
  • Central Festival Pattaya Beach
    530 m
  • Beach Rd
    880 m
  • Walking Street Pattaya
    950 m
  • Big Buddha Temple
    2.3 km
  • Jomtien Beach
    3.9 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    4.0 km
  • The Sanctuary Of Truth
    4.7 km
  • Pattaya Floating Market
    7.5 km
  • Koh Lan
    11.2 km

Nearby landmarks

  • Style'n'Style
  • Dunkin' Donuts
    30 m
  • Pattaya Beach
    60 m
  • Alibaba
    80 m
  • Mike Shopping Mall
    90 m
  • Mike Mall Roof Top Pool
    140 m
  • Seafari Dive Center
    140 m
  • Hopf Brew House
    170 m
  • Post Office
    170 m
  • La Nitivadee Dermatology & Aesthetic Laser Center
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until23:10

Getting around

  • Airport transfer fee2000 THB
  • Distance from city center1km
  • Travel time to airport (minutes)75

Extras

  • Breakfast charge (unless included in room price)400 THB

The property

  • Local Tax ID/ Rental License0205544008424
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 64
  • Room voltage220
  • Most recent renovation2021

Reviews of Hermann Hotel Pattaya (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities7.6
Location9.0
Service7.9
Value for money8.1
High score for Pattaya
Rating
9+ Exceptional (26)
8-9 Excellent (2)
7-8 Very Good (6)
6-7 Good (1)
<6 Below Expectation (8)
Time of the year
Mar - May (8)
Jun - Aug (14)
Sep - Nov (10)
Dec - Feb (11)
All guests (89)
All room types
All languages
Showing 43 verified guest comments
123
10.0
Exceptional
Dennis from United States
Solo traveler
Deluxe Twin Room
Stayed 1 night in March 2022

Best hotel I stayed for awhile !”

Got to travel after a long time and and overall just excellent! Everything was above and beyond expectations. The staff especially was so friendly and even became friends with them at some point. The rooms where clean and spacious and breakfast was delicious! Will be staying here again every time I'm back in Thailand. Thank you for the wonderful experience!

Reviewed March 24, 2022

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Dear Mr. Dennis, We are beyond grateful you visited us and will definitely look forwards to your next visit. Thank you for your kind review and we will try our best always to bring the best experience. Have a pleasant journey back home and stay safe, Hermann Reservations Team

Responded March 24, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Khongkwan from Thailand
Couple
Urban King Room
Stayed 1 night in December 2021

Romantic getaway with my hubby”

Came for my 8th year anniversary and loved it ! The room was clean with very nice amenities, especially the bathrobes. Has a balcony that overlooks the sea. Pool area has many photo taking spots which i love. Bellboy was very helpful and the front staffs were polite and welcoming. Highly recommended and will most likely be back !

Reviewed December 15, 2021

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Dear K’Khongkwan, Thank you for your thoughtful review! We are honored to be apart of your romantic stay. Please stay safe and looking forwards to you and your husband’s next visit! Kind regards, Hermann Reservations Team

Responded December 15, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Nicolas from Thailand
Business traveler
Urban Twin Room
Stayed 1 night in December 2021

Good Value for Money!!”

very good price for a hotel located in the center of Pattaya City. Easily accessible to all the shopping malls and walking street and beach. The room is clean, slick and nice bath robes. Staff all very friendly and helpful. A great recommendation for friends and solo traveller.

Reviewed December 22, 2021

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Dear Khun. Nicolas, We are so glad that your stay with us was enjoyable. We hope to service you in your next visit and please stay safe during this pandemic. Kind regards, Hermann Reservations Team

Responded December 23, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Loan from Thailand
Solo traveler
Deluxe King Room
Stayed 1 night in January 2022

Excellent , best location , new hotel ”

Very clean hotel , and staff were very helpful with all services . Great location , beach is right infront and all shops and restaurants are few steps away . The seaview from the room is beautiful. Highly recommend !

Reviewed February 01, 2022

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Thank you Mrs. Loan for you review. We are so happy you had a great stay with us and hope to see you very soon again. Stay safe and thank you again! Hermann Reservations Team

Responded February 01, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Somchai
Couple
Deluxe King Room
Stayed 1 night in December 2021

The best value on beach road!”

Great location! Very large lobby, beautiful new hotel; view from the room was spectacular. Glass elevator had breathtaking sea-view. Beach was right out front and everything was near, being just around the corner. The Breakfast was good. Strongly recommend. Thanks to all friendly staff. Will definitely be returning for another great stay!

Reviewed December 09, 2021

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Dear K' Somchai, Thank you for your review. We are glad you enjoyed your stay with us and are very much looking forwards to your next visit. Please stay safe and see you in the next holidays! Kind regards, Hermann Hotel Team

Responded December 09, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
jinesh from India
Solo traveler
Deluxe King Room
Stayed 1 night in June 2022

Great location, neat rooms”

Fantastic location almost walking distance to walking street , soi bukake, soi LK Easy to reach jomtien via baht bus Bath busses easily available in either direction... .... Fantastic rooms fornthe price and good view even for ordinary rooms above floor 5 ... Great pad tomenkot outdoors ( not a resort , so don't go with a mindset of being inside the property)

Reviewed June 19, 2022

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Thank you so much Khun Jinesh for such lovely review. We hope to see you again very soon and would love to have you back ! Stay safe !

Responded August 01, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Kamochanok from Thailand
Couple
Urban King Room
Stayed 1 night in December 2021

Amazing Stay with cheerful staffs!”

The hotel is beautiful and luxurious with parking space. Front receptionists are all very friendly and welcoming. Pool is big and their signature Hermann cocktail is definately a must-try! Definately will be back for Songkran!

Reviewed December 15, 2021

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Dear K’Kamochanok, Thank you for your kind review! We are so delighted that you enjoyed your stay with us. You may contact us through reservation@hermannhotel.com if you are interested in booking with us again as we offer our old customers exclusive offers! Looking forwards to your visit again very soon! Kind regards, Hermann Reservations Team

Responded December 15, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Grace from Thailand
Family with young children
Urban Twin Room
Stayed 1 night in December 2021

Beautiful View ”

Lovely room perfect for family and the view is very beautiful! Pool is so nice and my daughter loved the floaties. Breakfast is good too!

Reviewed December 22, 2021

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Thank you Khun Grace for your review! We are so happy you enjoyed your stay and hope you stay safe during this pandemic. Hope to see you and your lovely family in the near future. Hermann Reservations Team

Responded December 23, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Chung-Feng from Thailand
Business traveler
Deluxe King Room
Stayed 1 night in June 2022

Nice view , Nice room and friendly service”

I have been here many times. Everytime I feel I will come back again.

Reviewed July 01, 2022

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Dear Mr. Chung-Feng, Thank you for visiting us countless of times and giving us a lovely opportunity to fulfill your vacations. We hope to see you again and again from now and hope you stay safe!

Responded August 01, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Yenjit from Thailand
Couple
Deluxe Twin Room
Stayed 2 nights in December 2021

Recommend hotel!”

Nice hotel where feel like home and wonderful place and service

Reviewed January 03, 2022

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Dear K’Yenjit , thank you so much for your review. We hope to see you in the near future! Stay safe and sound. Hermann Reservations Team

Responded January 27, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Steven from United States
Solo traveler
Deluxe Twin Room
Stayed 1 night in February 2022

Excellent!”

Great service, staff and room. Perfect for a simple restful getaway. Definitely recommended!

Reviewed February 18, 2022

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Thank you Mr. Steven for your kind review. We hope you come to visit us again soon. Stay safe ! Hermann Reservations Team

Responded February 18, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
phromphitak from Singapore
Solo traveler
Deluxe Twin Room
Stayed 1 night in April 2022

Beach and near city”

Actually not bad

Reviewed May 01, 2022

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Dear Khun. Phromphitak, Thank you so much for your review. We hope to welcome you back very soon. Stay safe and travels! Hermann Reservations Team

Responded May 02, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
jimmy from United States
Solo traveler
Deluxe Twin Room
Stayed 6 nights in January 2022

Exceptional”

Courteous and friendly staff

Reviewed February 09, 2022

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Dear Mr. Jimmy, We kindly appreciate your review and we look forwards to servicing you to our fullest. Thank you once again, and hope you have a safe and lovely week ahead! Kind regards, Hermann Reservations Team

Responded February 14, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
8.0
Excellent
Siripattra from Thailand
Couple
Urban King Room
Stayed 1 night in November 2021

The hotel management system is not good.”

Check in at 2 pm, get into the room at 4.30, no advice where to eat breakfast, what time can eat, there are few staff at the counter. The separation of duties is not perfect, including the wifi system can't be connected. I want to improve about the management system for the hotel staff. Other than that it's ok.

Reviewed December 05, 2021

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Hello K'Siripattra, We would like to sincerely apologize for the inconvenience that you experienced. Thank you for your feedback as we will take our time to fully improve for future references. Kind regards, Hermann Hotel Team

Responded December 05, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
6.4
Good
Nijanant from Thailand
Couple
Urban King Room
Stayed 1 night in November 2021

Poor operation for new hotel”

Apart from cleanliness the operation was very poor. - Seems impossible to contact the hotel through phone. No one ever picked up the phone. Once they answered the phone and promised me to get back to me about my forgotten necklace in the room, they never called back that I even send them an email and call back time after time. - On a busy weekend, one of the elevators was out of service and we had to wait forever just to get to our room. - breakfast took 45 mins to be ready eventhough they let us to choose a night before hand. - front staff (an elder guy especially) didn't handle the guest in a proper manner in terms of talking and informing about checking in and out. - valet and bell boy couldn't be bothered to offer any help with the bags or assist in anyway.

Reviewed November 28, 2021

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Dear K'Pin, We truly understand your frustrations and would like to sincerely apologise for all the inconveniences you faced. We will take the proper measures and investigate this matter. Due to the high season and full occupancy we also would like to apologise that you did not get the full service you expected. Regarding the necklace, we have already got back to you via email and have sent your necklace out 2 days after the day you checked out. Please check your email for the tracking number. Again we apologise for the inconvenience again, Hermann Hotel Team

Responded November 30, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
7.6
Very good
Hamid from Germany
Solo traveler
Urban Twin Room
Stayed 2 nights in May 2022

Very good”

The standard room is okay, the automated on and off regulator of the AC is super annoying. The hotel itself is mostly renovated. Some parts like tv or elevator are not renovated. The pool is great and the location just few minutes distance to the beach.

Reviewed September 22, 2022

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7.6
Very good
Hamid from Germany
Solo traveler
Stayed 1 night in May 2022

Very good”

The suite is great, the hotel is mostly renovated. Some parts like tv or elevator are not renovated. The pool is great and the location just few minutes distance to the beach.

Reviewed September 22, 2022

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4.4
Vladimir from Indonesia
Couple
Ocean King Room
Stayed 2 nights in September 2022

BAD EXPERIENCE NOT RECOMMENDED”

Bad hotel… broken shower it is not adjustable position of shower, broken sink not steady and they just hold it using 2 pieces of soap, sink to flat make the water splashing all around the sink table and make all stuff include mirror are wet… the view of ocean deluxe not worth with price… the picture not same as the room they gave… worth as 2 or 3 star… but they said it is 4star… breakfast not buffet… it is alacarte set and not good… the pool close too early!! The cleanliness of the corridor not good… very very bas experience… the price was very expensive for a deluxe and with all of that service and facilities we get… i suggest not come here before they ruin your holiday

Reviewed September 19, 2022

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9.2
Exceptional
SHANE from Australia
Solo traveler
Urban Twin Room
Stayed 5 nights in September 2022

Great location, neat and tidy”

Staff were really good but a lot of services were shut down due to low tourist numbers. It's a good hotel if your paying a good price which l was.

Reviewed September 16, 2022

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10.0
Exceptional
Methanan from Thailand
Group
Urban King Room
Stayed 1 night in July 2022

Best for its Price Point”

The hotel is literally across from the beach. Because it’s on the walking street, there are many shops and restaurants. The hotel is freshly renovated so its facilities are still new. The only 2 shortcomings I experienced is the limited parking facility and the long wait for breakfast (it’s made-to-order).

Reviewed September 02, 2022

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