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Hard Rock Hotel Penang
Hard Rock Hotel Penang
Hard Rock Hotel Penang
Hard Rock Hotel Penang
Hard Rock Hotel Penang
Hard Rock Hotel Penang
Hard Rock Hotel Penang

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8.5

Excellent

12,614 reviews

12,614 reviews

Swimming Pool184
Housekeeping168
Breakfast131
See map

8.3

Excellent

Location rating score

Excellent location - 200 meters to the beach
Parking
FREE
Popular landmarks
Batu Ferringhi Beach 200 m
Escape Theme Park 3.5 km
Entopia 3.6 km
Kek Lok Si Temple 8.3 km
Cheong Fatt Tze - The Blue Mansion 11.6 km
Armenian Street 12.0 km
Khoo Kongsi 12.2 km
Pinang Peranakan Mansion 12.3 km
Penang Fort Cornwallis 12.4 km
Chew's Jetty 12.6 km
Nearby landmarks
Batu Ferringhi Beach 200 m
Teluk NIbung 410 m
Klinik Feringgi 470 m
Klinik 1 Malaysia 600 m
Chin Farm (Batu Ferringhi) Waterfall 830 m
Batu Feringghi Night Market 890 m
Yahong Art Gallery 940 m
Teluk Pisang 1.0 km
Bora Bora by Sunset 1.1 km
Batu Ferringhi Night Market 1.2 km

Hard Rock Hotel Penang

Batu Ferringhi, Batu Ferringhi, Penang, Malaysia, 11100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Batu Ferringhi part of Penang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Pinang Peranakan Mansion as well as Batu Ferringhi Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

720 meters to Batu Ferringhi Beach

Front desk [24-hour]

Airport transport

Excellent breakfast

Excellent view

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information. "

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Kids club

Spa

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

63 travelers have booked today.

Value for money8.1
Distance to city center22 km
Location rating8.3
Nearest airportPenang International Airport (PEN)
Distance to airport19.4 km

Rooms available at Hard Rock Hotel Penang

Excellent
Room comfort & quality

8.5

Sea View Suite
...
  • Room size: 53 m²/570 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Roxity Kids Suite
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 1 single bed and 1 double b...
Enter dates to see prices
Lagoon Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 2 single beds or 1 double b...
Enter dates to see prices
Club Sea View King Bed
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Kids Suite
...
  • Room size: 41 m²/441 ft²
  • Mountain view
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe Sea View
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Pool View
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 2 single beds or 1 king bed
Enter dates to see prices
Rock Royalty Deluxe Double Room with Seaview
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Deluxe Double or Twin Room with Lagoon View
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Sea Terrace
...
  • Room size: 54 m²/581 ft²
  • Ocean view
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hard Rock Hotel Penang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hard Rock Hotel Penang?

Hard Rock Hotel Penang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 371 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hard Rock Hotel Penang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Hard Rock Hotel Penang has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at Hard Rock Hotel Penang?

Asian breakfast is available for guests.

What are my dining options at Hard Rock Hotel Penang?

Hard Rock Hotel Penang features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Hard Rock Hotel Penang?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hard Rock Hotel Penang. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Hard Rock Hotel Penang?

On-site venues and convenient event services make Hard Rock Hotel Penang an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 30 people. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Hard Rock Hotel Penang?

Hard Rock Hotel Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hard Rock Hotel Penang?

Restaurants including Beach Corner Seafood, AL-Baiek and Hard Rock Cafe Penang are popular in Hard Rock Hotel Penang’s neighborhood which is known as Batu Ferringhi.

What popular shopping places are close to Hard Rock Hotel Penang?

Shopping options in Hard Rock Hotel Penang’s Batu Ferringhi neighborhood include Batu Ferringhi Night Market, Batu Feringghi Night Market and Yahong Art Gallery.

What are popular attractions near Hard Rock Hotel Penang?

Hard Rock Hotel Penang’s location in the Batu Ferringhi neighborhood makes it close to famous attractions including Penang Tropical Spice Garden, Tropical Spice Garden and cfdddvc.

What popular beaches are close to Hard Rock Hotel Penang?

Hard Rock Hotel Penang’s Batu Ferringhi neighborhood also includes Batu Ferringhi Beach, Moonlight Bay Beach and Miami Beach.

What popular natural sightseeing spots are close to Hard Rock Hotel Penang?

Hard Rock Hotel Penang’s nearby natural sights include Teluk NIbung, Chin Farm (Batu Ferringhi) Waterfall and Teluk Pisang located in the same Batu Ferringhi area.

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See map

Explore the neighborhood

What people love about Hard Rock Hotel Penang

  • 9.6

    Exceptional

    "Best place with children"

    Janice

    |

    June 30, 2022

  • 7.2

    Very good
    Cleanliness

    "The room quite big and clean."

    Siti

    |

    June 29, 2022

  • 8.4

    Excellent
    Staff 

    "My kids and myself also enjoy our stay in the hotel, staff here are super helpful ."

    PuiSze

    |

    June 23, 2022

Property ranking|Compared to 2,318 Penang properties
See all rankings
Room comfort score
8.5/10
Service score
8.8/10
Cleanliness score
8.8/10
Room size
41 sqm.
Better than
97
%
of Penang properties
Better than
93
%
of Penang properties
Better than
93
%
of Penang properties
Bigger than
93
%
of Penang properties
Overall rating:

8.5

Excellent
12,614 reviews
Cleanliness
8.8
Facilities
8.9
Location
8.3
Read all reviews >
What travelers say they love:
The hotel that from kids to senior also will like it
PuiSze from Singapore
Family with young children
More about Hard Rock Hotel Penang

More about Hard Rock Hotel Penang

Hard Rock Hotel Penang

Hard Rock Hotel Penang is a smart choice for travelers to Penang, offering a relaxed and hassle-free stay every time. Lose yourself amidst the natural charm of the sea with a stay at Hard Rock Hotel Penang.
The range of services provided by Hard Rock Hotel Penang ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides shuttle services to help you find what you want in Penang.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Hard Rock Hotel Penang are fitted with all the amenities travelers need. The resort provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Hard Rock Hotel Penang include a balcony or terrace, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar and nightclub.
Hard Rock Hotel Penang promises you a fun-packed holiday with a variety of activities and facilities. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage and spa. The many offerings at Hard Rock Hotel Penang ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Hard Rock Hotel Penang gives you a great reason to spend more time in your swimsuit. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like non-motorized water sports and motorized water sports. Have some relaxing fun with family and friends at the games room.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Penang has to offer. Your exploration of the surroundings of Hard Rock Hotel Penang begins with a visit to Chew's Jetty only 12.5 km away. One of the city's most iconic and famous buildings is Cheong Fatt Tze - The Blue Mansion, located 11.5 km away.


Reasons to stay here

Past guests rate facilities here higher than 97% of the city's accommodation.
This resort's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

904 mentions

Breakfast

375 mentions

Food & Dining

202 mentions

Beach

202 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Game room
  • Garden
  • Massage
  • Nightclub
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Shuttle service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • DVD/CD player
  • Hair dryer
  • Iron and ironing board
  • LAN Internet in room [free]
  • Lock box in room
  • Microwave
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Streaming movies
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Hard Rock Cafe Penang

  • Cuisine: American
  • Menu: Buffet

Starz Diner

  • Cuisine: Asian, International, Local
  • Menu: Buffet

Pizzeria

  • Cuisine: International, Italian
  • Menu: Buffet
Location
Batu Ferringhi, Batu Ferringhi, Penang, Malaysia, 11100
Excellent
Location

8.3

Airports

  • Penang International Airport (PEN)
    19.4 km 53 min drive
  • Sultan Abdul Halim Airport (AOR)
    83.0 km

Public transportation

  • Penang Hill Railway Station
    7.8 km
  • Komtar Bus Terminal
    11.5 km

Hospital or clinic

  • Klinik Feringgi
    470 m

Shopping

  • Batu Ferringhi Night Market
    1.2 km

Convenience store

  • 24 XPRESS
    1.1 km

Cash withdrawal

  • ATM
    1.5 km
What's nearby

Popular landmarks

  • Batu Ferringhi Beach
    200 m
  • Escape Theme Park
    3.5 km
  • Entopia
    3.6 km
  • Kek Lok Si Temple
    8.3 km
  • Cheong Fatt Tze - The Blue Mansion
    11.6 km
  • Armenian Street
    12.0 km
  • Khoo Kongsi
    12.2 km
  • Pinang Peranakan Mansion
    12.3 km
  • Penang Fort Cornwallis
    12.4 km
  • Chew's Jetty
    12.6 km

Nearby landmarks

  • Batu Ferringhi Beach
    200 m
  • Teluk NIbung
    410 m
  • Klinik Feringgi
    470 m
  • Klinik 1 Malaysia
    600 m
  • Chin Farm (Batu Ferringhi) Waterfall
    830 m
  • Batu Feringghi Night Market
    890 m
  • Yahong Art Gallery
    940 m
  • Teluk Pisang
    1.0 km
  • Bora Bora by Sunset
    1.1 km
  • Batu Ferringhi Night Market
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed that the hotel’s swimming pool is strictly and solely for in-house guests usage only.
  • Effective in June 1, 2014, please be informed that there is a Local Council fee of MYR 3 per room night imposed by the Penang State Government that should be settled directly with Hard Rock Hotel Penang upon check-out (not included in the room rate and taxes stated herein).
  • Guests will receive a 10% discount on food and beverages and selected merchandise in Rock Shop at the property.
  • Guests are required to wear proper swimwear to access the swimming pool.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Maximum children allowed per room is 1.
  • Bathtub is available at the selected room and it is subject to availability.
  • Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
  • Due to the local government restrictions, buffet breakfast will be replaced by an alternate breakfast deemed necessary by the Management.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee371 MYR
  • Distance from city center22 km
  • Travel time to airport (minutes)60

The property

  • Number of bars/lounges3
  • Number of floors6
  • Number of restaurants3
  • Number of rooms 249
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

We will be upgrading the water play area from 04 to 30 April 2022 so you can enjoy an even more amplified vacation in the future. During this time, you can continue to play hard in the pool, enjoy underwater music and the daily pool activities.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Hard Rock Hotel Penang from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.9
Location8.3
Room comfort and quality8.5
Service8.8
Value for money8.1
High score for Penang
Rating
9+ Exceptional (2,161)
8-9 Excellent (1,256)
7-8 Very Good (1,563)
6-7 Good (518)
<6 Below Expectation (466)
Time of the year
Mar - May (1,596)
Jun - Aug (1,454)
Sep - Nov (1,527)
Dec - Feb (1,387)
All guests (9,353)
All room types
All languages

Show reviews that mention 

Showing 5,964 verified guest comments
12345
9.7
Exceptional
MUHAMMAD from Malaysia
Solo traveler
Deluxe Hill View
Stayed 2 nights in May 2014

Perfect view. Excellent facilities. ”

The hard rock concept never been put aside. The bed is as excellent as other 5 stars hotel would. The bathroom is well maintained, and the toiletries provided are from the rock spa.

I really love it! Never regret of choosing hard rock hotel penang as my hotel destination. I was thinking of staying at the other hotels in batu ferringhi, but tempted by the hard rock concept, and i can tell you it was not a dissapointment. A perfect stay. Nice beach with greenish blue water. A lot of reflexology centre nearby the hotel and last but not least, the food!! Nobody could stay in penang without having to try the local delicacies. The world famous assam laksa, the rojak pasembor, and as well as the nasi kandar. They are regarded as penang staple food, and i can say it is not a trouble getting those food because they are just a walking distance from the hotel! Hard Rock Hotel Penang, the best hotel in the world!

Reviewed May 10, 2014

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8.7
Excellent
Ben from Malaysia
Couple
Deluxe Hill View
Stayed 1 night in March 2011

Lovely and a must-try hotel”

Rich history, many attractions (restaurant and bar) and close to the beach!

This hotel with it's rich history is synonymous all around the world therefore we were intrigued and would like to try it out to see what's all the fuss is about. Amidst all the fanfare that came along with the opening of the Hard Rock Hotel in Malaysia we know understand from our stay that it's true that Rock and Roll really has arrived on our shores (in Penang!). First, and a very good point, we had a free upgrade from our Deluxe Hillview room to the one facing the pool/beach area which was unexpected. The moment we reached it strike us that this hotel stands out from all the others (as there were many hotels along Batu Ferringhi) as one of the cooler ones if not the coolest. The ambiance from the get go was awesome as we were greeted by all the bellboys, porters and receptionist therefore waiting time to get the room was super quick. Upon entering the room, there caricatures and drawings of our favorite band The Beatles hung on the walls of the room as well as Elvis's picture in the toilet (a nice touch I might add). The room is really clean (as my g/f suffers from the sniffles and would get allergy if the carpets and dusty but she had none of it throughout out stay) as well as the toilet. Although, the only knockback is the location as it's far away form popular hotspots in Penang - Gurney Drive it's about 10km drive from the hotel, this hotel will do you good if you're looking for a new experience. One that is align with international standards that is. The food for breakfast (buffet) was excellent too and kept us filled for the full day ahead. Overall, I would recommend this hotel to anyone especially families as the swimming pool is really cool as they incorporated sand from the beaches (and it's constantly 24/7 cleaned by a pitiful cleaner) with a lot of slides and what not situated around the pool for you to revel it.

Reviewed May 02, 2011

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9.0
Exceptional
Darren from Canada
Family with young children
Deluxe Hill View
Stayed 4 nights in December 2013

2nd stay this year; we'll be back!”

Awesome swimming pools & waterslides, great beach location, kid & parent-friendly

My wife, son, & I thoroughly enjoyed our stay at the Hard Rock in Batu Ferringhi, Penang over the New Year holidays. It was our second stay this year and we came back for several reasons -- the massive, awesome swimming pools, beautiful beach location, waterslides for the kids, kids' club with fun activities, great buffet breakfast, good service, and good music! On check in we found that the hotel couldn't provide the kind of room we requested (failure of communication between Agoda and the Hard Rock) but they tried their best to accommodate us and we were satisfied with the room. Also, we had a small issue at the poolside pizza restaurant one day as our meals came out 45 minutes apart, but eventually, after a conversation with the manager, the situation was resolved (2nd pizza comped). The New Year's Eve party was awesome; the DJs from Thailand were spinning extremely funky tunes, and my son danced like a maniac for 3 hours straight. Come to think of it, so did we! We'll definitely be back.

Reviewed January 15, 2014

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9.0
Exceptional
Kelvin from Malaysia
Couple
Deluxe Sea View
Stayed 1 night in May 2014

Need I say more? It's HRH”

The pool, The staff, The cool drinks

Now......before I begin, let's first remember....this is Hard Rock Hotel. The hotel that's meant to rock your senses. And with all the hype, this is why they charge prices that the normal, everyday crowd can't afford. It'd be great if HRH could have frequent best buys which cost below MYR400 per night.....so one reason for the 4 star on value for money instead of 5. Then there's the room comfort factor. For the prices you pay, you'd expect huge rooms, but no, you'd get only a standard size room. I guess HRH wants you to spend more time outdoors than in. So.....4 star again for room standard instead of 5. Also, the location is a bit on the far end of Batu Ferringhi. Apart from that, if you want great burgers, cool drinks, an awesome swimming pool, have a huge wad of cash and Ray Rozells rocking it up with his band, then this is the place to be :)

Reviewed December 30, 2014

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10.0
Exceptional
Marcella from Indonesia
Solo traveler
Deluxe Sea View
Stayed 2 nights in June 2013

Joyfull holiday”

Pool, Beach, kids clubs (both for young and teens)

Most of our time in Penang were spent enjoying Hard Rock hotel pool and Batu Ferringhi beach which were located at the backyard of our room. Thanks to Hard Rock whom has upgraded our room to Lagoon View. My children were enjoying the kids club (for both young & teens). Penang atmosphere is very much like Bandung & Bali so it feels like home, with great food and night market. The hotel provide shuttle to go to the nearest hawker center and night market. For bikers, you could also rent a bike here.

Reviewed June 28, 2013

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8.3
Excellent
Alexander from Malaysia
Couple
Deluxe Hill View
Stayed 3 nights in October 2011

Hard Rock 'vibe' lives on in Penang”

friendly staff, great concept, buzzing with activity, a really different experience

The Hard Rock Penang is located on a great stretch of beach – Batu Ferringhi. Though there are many other hotels in the area, I have to say that there are none like the Hard Rock. Its concept of a rock show cum musical odyssey is faithfully kept alive from the lobby, reception, restaurants through to the rooms themselves. Overall, we had a great time here and experienced something quite unique. I had been warned about the noise level in the hotel – it's definitely not your laid-back, restful kind of beach resort – yet the music coming from the nightly performances in the lobby faithfully stopped at around 10-ish, so it wasn't a problem. The atmosphere was great throughout and there was a real buzz about the place, from the types of guests the HR attracts to the staff and daily activities. Still, there are quiet corners dotting the hotel should you find yourself needing some time with a favourite book or just to indulge in some quiet contemplation. We only had a late-night desert at the hotel (this is, afterall, Penang!) but found it to be absolutely delicious. All in all, if you're looking for a different kind of beachside holiday experience, the Hard Rock is definitely worth a try.

Reviewed October 20, 2011

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9.7
Exceptional
Elaine from Malaysia
Couple
Deluxe Hill View
Stayed 1 night in May 2014

Amazing stay”

The room, the staff the pool

We had a lovely one night stay at hard rock hotel penang! Upon a slightly early arrival(230pm. 3pm being the check in time), the front desk staff graciously informed us that they would try to rush our room for us. Within 10 minutes, they phoned me to say that our room was ready! And... We were upgraded to a sea view room(we booked a hill view room). Check in was a breeze and the staff were really efficient/friendly! The room was nice, clean, spacious with a view of the pool n sea beyond it. We loved the amazing pool- it stretched throughout the whole length of the hotel! And they even had an area that was filled with sand at the bottom. The atmosphere was really laid back, the music they played at the pool area was very good, not noisy at all. The free slurpies were a nice touch! This makes up for the murky sea! There were some small shops/convenience store/ cafes outside of the hotel.. Breakfast buffet was alright, although I did expect much more, this being hard rock. The sausages were of the cheaper kind.. We had dinner at long beach hawker centre which was about 2km from the hotel(we rented a car). All in all, it was a great stay in hard rock penang, and we cannot wait to return for a longer stay!

Reviewed May 20, 2014

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8.7
Excellent
Grace from Malaysia
Family with young children
Deluxe Hill View
Stayed 1 night in October 2013

Great hotel!! Wil definitelyl go back again,”

Love the swimming pool area. Surrounding with sand at the pool area is a good idea. Child friendly environment.

It was a pleasant stay with Hard Rock Hotel Penang. Although the location of the hotel is far from town which was quite a distance into Batu Ferringhi, but it's worth a stay there. Since we travel with young children, it's definitely a child friendly environment with attentive staff and has good life guard for the kids at the pool area. There's a Little Rocker built in the small room for the kids. Unfortunately, only 1 kid can enter the room with 1 parent instead of 2 kids at the same time. Our room was given at the end corner near the staircase exit, don't quite like it, but no complain. Room is spacious even after placing a playpen for my younger kid. Food wise, rated average because the pastry, waffles and pancakes are not warm. Overall, quite a good spread out with local Asia and western food varieties.

Reviewed October 07, 2013

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10.0
Exceptional
Rohazida from Malaysia
Family with young children
Kids Suite
Stayed 4 nights in September 2018

Excellent Stay - Home away from home”

We've been going back to Hard Rock Hotel for about 7 years now, almost every year at least once and its always an absolute delight. Our kids absolutely love the pool and slides and beach is great. Food at the pizzaria and breakfast at the Starz Cafe are yummy and the menu is able to cater for the fussiest eater ie my 7 year old son. What's good to point out this time is I've noticed their coffee has vastly improved from the previous breakfast offering and definitely much better than any other hotels we've stayed in. The cappuccino and latte although from a machine actually taste like proper brewed coffee. And despite the full house they experienced this weekend, the team at the Starz Diner were very equipped, efficient and attentive to each diner. The Rock Spa isn't to be missed if you're looking for a treat. Booked a malay traditional massage at their outdoor villa which was absolutely lovely and their ginger tea is delicious. They've also had a campaign called Rock-a-Duck for guests to purchase a limited edition HRH rubber duck for rm10 and proceeds to go to a local school. To know that the hotel actually cares enough to help schools through a fundraising makes our stay extra special. To sum up our entire stay, 7 years of going back to HRH Penang never feels old. Kids enjoy it and there's something for the parents too given the rock band that plays at the HRC every night. From the great hotel staff to the awesome bed and pillows, Hard Rock Hotel isn't just a hotel, but our home away from home.

Reviewed September 12, 2018

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First and foremost, thank you for always returning, Rohazida. You're an absolute rockstar! We're thrilled to read that you and your family had a most wonderful stay, yet again. We are more than happy to maintain these standards and to keep improving where we can. Glad you noticed that the quality of coffee served has changed. Our Culinary Team will be very happy to hear that you appreciated their efforts in ensuring that there is always something for everyone.Thank you also for your compliments to our staff. They will be happy to hear that you appreciated their attentiveness. The RockSpa is indeed a treat when looking for rest and rejuvenation. Do look out for their promotions which can be found in our bi-monthly NoizeLetter, available all around the hotel. Hard Rock operates with the mantra "Take Time To Be Kind" and is happy to be able to give back to the community. Wealth is nothing if not shared :) Looking forward to next year! Rock On! Michael Smeeton Executive Assistant Manager

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Hard Rock Hotel Penang
7.7
Very good
Chiew from Singapore
Couple
Lagoon Deluxe Room
Stayed 2 nights in January 2011

The Coolest Poolside Pad Ever!!!”

Lagoon Deluxe Direct Access to Pool and Lovely Staff!!

The best hotel that I have stayed in Penang. Ever. This is my 5th trip to Penang and in my past trips, I have always stayed at Batu Ferringhi as I love the atmosphere there. Wanting to pamper myself a little more this time round, I decided to book the Lagoon Deluxe at Hard Rock Hotel after reading the rave reviews and the room certainly did not disappoint, in fact, exceeded my expectations! From the outside, the hotel looks plan, but once you step into the lobby, and greeted by the lovely LED lights that spelt out the name and then welcomed warmly by the staff, you know you have arrived at the right place. I am the kind of person who love rock music, so its definitely great to hear rock music instead of the usual plain clayderman/mariah carrie that we are so used to at other lesser hotels. The lagoon deluxe has a separate secure access via a door, so i felt so "exclusive". Once I entered the room, I rushed to the window and pulled open the blind and the direct veranda to the pool looks so inviting. The sunny weather during my stay helped alot too! Trust me! You have to book this room! Other than that, the breakfast was above average. Food was well stocked with the normal variety of asian, western breakfast (porridge, omelette, salad, bread spread etc) The easy access to the beach was another plus point. The location of the hotel meant that the beach was not over-crowded (which is a definite great plus point). There is a few shops right outside the hotel that allowed us to grab toiletries and snacks cheaply. And the bus-stop right outside the hotel also allowed us to take the public buses (RM$2 per pax) to the town in about 30-45min. Hard Rock Hotel Penang certainly did not disappoint! And the Lagoon Deluxe room was superb! I am looking forward to going back there soon!

Reviewed January 27, 2011

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9.7
Exceptional
Carolyn from Singapore
Group
Deluxe Hill View
Stayed 3 nights in June 2012

Awesome Ambience and Impeccable Service Throughout”

Great atmosphere (music-themed) and great food and service

We got checked in at 1.30p.m. and we were greeted with a big serving of a welcome drink that tasted great. We were then ushered to our lovely room with the Beatles as the theme. We then proceeded to make enquiries about leaving the hotel grounds and for things to do around Penang. We had more than enough advice. The car was booked quickly and we left in less than 10 min. Great range of watersports at affordable rates. Did parasailing and had a good time. The pool is good for lounging and the man-made beach gives us a reason to stay at the poolside and order food and drinks instead of venturing out to the seaside which is not as clean. Love the lagoon pool and the energetic vibe--there were activities for families and even other types of travellers to do (dance by the pool etc.) The band at the lobby packs a punch. Great performance, albeit for the more mature crowd as they play older songs. Great even though I did not know some songs. Hard Rock Cafe delivers a superb experience. The food and drinks are reasonably-priced and we had a great time listening to the band from 10.30pm to 1.30am! Popular and rock songs made our night unforgettable! I wanna stay at Hard Rock Penang again soon!

Reviewed June 19, 2012

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10.0
Exceptional
Badrul from Malaysia
Couple
Sea View Suite
Stayed 1 night in May 2015

Awesome, fantastic , great atmosphere, superb ”

Service, food, ambience, location, rising to the occasion

It's our 25th wedding anniversary. The moment we arrived at the hotel, we were greeted by those awesome, friendly and helpful staffs. Although the check-in time was 3pm and we arrived at 12.00pm, they accepted our registration and made us feel the next 2hrs or so just like 15mins. We were taken to a private check-in desk and again the King's Club staff were just as awesome as others if not better., We had our lunch at the Hard Rock Cafe accompanied by our 4 grown-up children and again our presence there were greeted and served by great waiter & waitresses. The food was delicious and the portion were hefty. Then came the room... simply superb...,sea-facing balcony, elegant amenities, comfortable bed ... fit for a King. Thank you Hard Rock Hotel Penang for making our 25th wedding anniversary celebrations or us to remember the stay there forever. We would like to convey our thanks to all the staff of this hotel ... the managers, Kibg's Club staffs, the conciergie personals, the security guys, the gardeners and many more... TQVM guyssss and keep up the goid work. This will not be my last visit to your place ... It will always be our family choice of accomodation, dining & entertainment . Cheerssss...

Reviewed May 05, 2015

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9.7
Exceptional
juwita from Indonesia
Family with young children
Deluxe Hill View
Stayed 4 nights in August 2015

Wonderful family holiday”

Swimming pool is very entertaining for both children and adults, the hotel staff were very warm and helpful and they were friendly to children, ambience of the hotel is very cozy

Our family had a wonderful stay in Hard Rock Hotel Penang. We loved the ambience of the hotel, it really is great for any types of traveller. We loved the swimming pool and the facilities of the swimming pool, with play area for the children, a little bar in the middle of the pool to relax and enjoy your drinks, and also the hotel private beach is very well maintained. Since we spent most mornings to afternoon outdoors, we stayed at the hotel on the evenings and order in-room services. We loved most of the foods we ordered and there are a lot of varieties of food to choose from. There is a mini market right across the hotel and in the evening, there arae lots of food stalls nearby the hotel. The hotel is quite far from the city centre (approx 45 mins to Georgetown), but we didint mind the travel. The scenery was very nice since the hotel is located on the hillside yet by the beach. It has been a wonderful family trip and we had a wonderful stay at Hard Rock Hotel

Reviewed August 09, 2015

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10.0
Exceptional
Mohammad from Singapore
Couple
Deluxe Hill View
Stayed 3 nights in March 2018

It was an awesome experience. ”

Was travelling with 5 families with kids. The kids enjoyed the pool facilities. The food was great. The room was great and clean. Love the Bose Bluetooth speaker, such great sound coming from that small Bluetooth speaker. Great to blast with your own tunes. For those planning to play the sea sports there is a counter just outside the hotel going to the beach. Remember to checktout the price. The are night market outside the hotel, the shop are kind of repetitive. All selling the same item. Be sure to haggle the price at those items are not original and usually the seller will jack up the price within them. Food was easy to locate as there are several food stall outside the hotel. Driving around penang Island is easy, jam are manageable. Most of the interesting place are in George Town. We used grab. Which is way cheaper than the taxis. The taxis tends to jack up the price. Taxi fare from airport to Hard Rock Hotel was 74 rm but if you took grab it will only cost 44rm.

Reviewed March 16, 2018

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What a terrific review, Mohammad! It's fantastic to read that you and your families had such a wonderful experience with us. It certainly sounds like you were able to take advantage of many of the cool facilities the hotel offers for families, and it's no surprise that your kids had great fun in the swimming pool and on the water slides. Besides that, I am glad that you enjoyed the Bose Sound system in your room. The Bose speaker for our guest is a great value-add which enhances the stay experience and always gets great responses from our guests. In regards to the beach activities, the water sports operator is a separate company with no connection to the hotel. Additionally, we provide a free shuttle bus to the markets which leaves every half an hour starting at 6.30pm daily. The most exciting feeling is your satisfaction and we love to hear your loving comments. Rockin' Regards, Michael Smeeton Executive Assistant Manager

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Hard Rock Hotel Penang
10.0
Exceptional
Aleksandar from Australia
Family with young children
Sea View Suite
Stayed 6 nights in June 2012

Great hotel, superb service”

service, pool

Excellent hotel with superb service. From the moment we checked in felt like a rock stars. Stayed in sea view suite on the 4th floor with nice water views. We had access to Kings Lounge for breakfast, afternoon refreshment and 6-7pm canapes.La carte menu for breakfast, more then enough food and mostly one more family or couple beside us having breakfast. Pool is fantastic both for adults and kids. It was Malaysian school holiday at the time of our stay but still plenty of space in and around of pool. Lil Rock is perfect for kids, like hotel's child care. Girls were so friendly, our daughter loved them. Hotel is a bit out of Batu Ferringhi centre (maybe 2km) but we didn't care coz not much to see there except the night market. If you like overcrowded, narrow street with people selling fake goods that's your best place on the island. Otherwise don't bother. There's a huge supermarket 15 min by taxi for grocery shopping. Overall very happy with hotel and would definitely come again. Next time will book Rock Star Suite. Btw, all hotel stuff provide top level service but there's a guy in Kings Lounge, Johan Jamal, who we need to mention for his exceptional service.

Reviewed July 06, 2012

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9.6
Exceptional
Sumeyya from Australia
Couple
Deluxe Sea View
Stayed 7 nights in February 2016

Entertainment hotel with an amazing pool!”

2nd time here and it did not disappoint! We came with a group of friends and had a blast in the lagoon rooms and the pool area. It is along the Batu Ferringhi strip which is the main tourist area but very far from town (where you can find some great restaurants / shopping and cafes). Hard Rock Hotel is very family friendly but also fun for young adult travellers. Staff are always pleasant and very chill. Breakfast is okay and the gym facility is quite decent. There was some construction along the beach front but aside from that, our rooms were very clean and you definitely get what you pay for here.

Reviewed February 24, 2016

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9.0
Exceptional
Chung from Hong Kong SAR, China
Family with young children
Deluxe Hill View
Stayed 3 nights in May 2010

Wonderful stay”

- the pool is fantastic, very suitable for family - staff are polite
- No toothbrush provided unless you asked for it. - No comb provided even you asked for it.

My stay with my family in Hard Rock Penang is wonderful. The hotel is contemporary and new. The food served in 3 restaurants is good but a bit pricey compared with those restaurants at Batu Ferringhi. The night market, is within 10 mins walking distance. Quite good for the breakfast. However, the restaurant is a bit crowded. Will definitely recommended to my friends of this hotel.

Reviewed May 25, 2010

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10.0
Exceptional
Gernot from Germany
Family with teens
Deluxe Hill View
Stayed 4 nights in January 2019

Top hotel with top service and and exciting atmosphere”

Hard Rock Hotel Penang is one of the few hotels in the world where location, service and exciting atmosphere meet highest standards, exceeding our own expectations. As a family used to travel abroad, we felt at home right away from the start and would love to return at any time to repeat this extraordinary positive experience. The hotel is well managed in every respect. The staff is not just friendly but really proud of putting customers first. Hotel rooms are equipped with newest technology (50 inch LCD TV set, BOSE sound system), incl. a handheld device (smart phone) available at any room for free during the stay, allowing to access internet via 5G even when touring through Penang. Breakfast buffet is delightful, offering a broad array of European, Malay, Indian and Chinese dishes.

Reviewed January 14, 2019

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Hello, Gernot. Thank you for this smashing review! It is great to read that you had such a rockin' experience and that you and your family thoroughly enjoyed yourselves with the facilities, amenities and the services rendered to you. Our staff indeed pride themselves on their dedication to guest service and will be very pleased to know you appreciated their efforts. Thanks also for your comment on breakfast. Our culinary team are always working hard to make sure our meals are of great quality and to everyone's liking. The breakfast spread is designed to appeal to a multitude of tastes, and great to see you enjoyed the variety presented. Thank you once again for the wonderful review, Gernot, and we look forward to many more rockin' moments with you and your rockstar family! Rock On! Michael Smeeton Executive Assistant Manager

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Hard Rock Hotel Penang
10.0
Exceptional
Ali from Malaysia
Couple
Lagoon Deluxe Room
Stayed 1 night in October 2013

Great for families & weekend breaks”

Unique, location, amenities

This was my first visit to Batu Ferringhi after more than a decade, and I chose this hotel since simply for its location and amenities. We chose the room with the direct pool access, Deluxe Lagoon, which I think is really the best feature of the hotel! The pools are great, with water slides for the kids (and overgrown kids too! :) ) Floats were available for a fee. The hotel's Breakfast Buffet spread was quite good too. One should also not miss the Hard Rock Cafe and its souvenir outlet (there are three of them! - the Bungalow, the Cafe and one located near the lobby). The staff - all of them - were very, very polite and will always go out of their way to make your stay a pleasant one.

Reviewed December 18, 2013

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10.0
Exceptional
Kien from Malaysia
Business traveler
Deluxe Hill View
Stayed 1 night in September 2015

luxury resort ”

luxury resort situated along the famous beaches of Batu Ferringhi. Located in the Pearl of Orient, Hard Rock Hotel Penang offers a plethora of food options to suit everyone.

Located in the Pearl of Orient, Hard Rock Hotel Penang is iconic, bringing the multicultural Penang to new heights with its authentic Hard Rock experience. luxury resort situated along the famous beaches of Batu Ferringhi.

Reviewed October 21, 2015

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