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Hanoi Prime Center Hotel
Hanoi Prime Center Hotel
Hanoi Prime Center Hotel
Hanoi Prime Center Hotel
Hanoi Prime Center Hotel
Hanoi Prime Center Hotel
Hanoi Prime Center Hotel

Removed from saved list

9

Exceptional

1,581 reviews

1,581 reviews

See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Evan Journey - Day Tours

10 m

Nam Tailor

220 m

Houng Sen

260 m

Duc Nhan Tailor

330 m

Halong Bay Day Tours

360 m

Popular landmarks
Old Quarter

550 m

Vietnam Military History Museum

630 m

St. Joseph's Cathedral

820 m

Hoa Lo Prison

1.1 km

Ho Chi Minh Mausoleum

1.1 km

Closest landmarks
Motorbike parking (Pho Hang But)

230 m

Pharmacy

290 m

BS Hồ Hoàng Dũng

410 m

Vietnam National Tuong Theatre

460 m

Bia Hoi 68 Hang Quat

460 m

Hanoi Prime Center Hotel

36 Hang Huong Str., Hoan Kiem Dist.,, Old Quarter, Hanoi, Vietnam, 1000000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3 stars, this high-quality property provides guests with access to restaurant and sauna on-site.

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Highlights

Sparkling clean

Located in heart of Hanoi

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Pets allowed

Sauna

Car park

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Hanoi every 15 minutes on Agoda.com
Value for money9.1
Location rating8.3
Nearest airportGia Lam Airport (NULL)
Distance to airport4.6 km

Rooms available at Hanoi Prime Center Hotel

Deluxe Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Double or Twin Room with City View
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Quadruple Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 queen beds or 1 bunk bed
Enter dates to see prices
Triple Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 1 double b...
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Prime Suite with Balcony
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Triple Room With Window
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 single bed and 1 king bed
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Quadruple Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
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Superior Double or Twin
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Room with City View
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 queen beds and 2 bunk bed...
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Day Use Offer (4 Hours) - Superior Double Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Hanoi Prime Center Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hanoi Prime Center Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hanoi Prime Center Hotel?

Hanoi Prime Center Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Prime Center Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hanoi Prime Center Hotel has a car park available for guests. Parking is available for an additional charge. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hanoi Prime Center Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Hanoi Prime Center Hotel.

What are my dining options at Hanoi Prime Center Hotel?

Hanoi Prime Center Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

What is the smoking policy at Hanoi Prime Center Hotel?

Hanoi Prime Center Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Hanoi Prime Center Hotel?

Hanoi Prime Center Hotel’s neighborhood is Old Quarter which includes popular restaurants such as The Steak House, Cu Bao Hanoi Coffee and Bo Nhung Dấm PlayKu.

What popular shopping places are close to Hanoi Prime Center Hotel?

Located in the Old Quarter area, Hanoi Prime Center Hotel is close to great shopping choices like Night Market, Nam Tailor and Houng Sen.

What are popular attractions near Hanoi Prime Center Hotel?

Hanoi Prime Center Hotel is located in Old Quarter area, which is famous for attractions such as Old Quarter, Ancient House and Ta Hien Street.

What popular natural sightseeing spots are close to Hanoi Prime Center Hotel?

Hanoi Prime Center Hotel is located within Old Quarter, which makes it conveniently close to natural sights including Travel Agent Hanoi.

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Explore the neighborhood

What people love about Hanoi Prime Center Hotel

  • 10

    Exceptional

    "Thank you so much for a smooth night's stay at your hotel."

    ella

    |

    April 17, 2022

  • 10

    Exceptional
    Location

    "Very nice location to the Old Quarter."

    p.jeffrey

    |

    March 2, 2020

  • 9.6

    Exceptional

    "Help us to carry the luggage to our door with welcome drink !"

    Wai

    |

    February 10, 2020

Property ranking|Compared to 2,630 Hanoi properties
See all rankings
Service score
9.4/10
Value for money score
9.1/10
Cleanliness score
9/10
Overall score
8.8/10
Better than
97
%
of Hanoi properties
Better than
95
%
of Hanoi properties
Better than
94
%
of Hanoi properties
Better than
89
%
of Hanoi properties
Overall rating:

9

Exceptional
1,581 reviews
Cleanliness
9.0
Facilities
8.3
Location
8.3
Read all reviews >
What travelers say they love:
Pros: staff, location, room quality.
Abu from Bangladesh
Group
More about Hanoi Prime Center Hotel

More about Hanoi Prime Center Hotel

Hanoi Prime Center Hotel

Get the most from an urban escape in Hanoi when you book a room at Hanoi Prime Center Hotel. Located right in the city center, Hanoi Prime Center Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Hanoi that most travelers never see, with a stay at Hanoi Prime Center Hotel -- located only 550 m from Old Quarter.
Hanoi Prime Center Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Hanoi even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hanoi Prime Center Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Hanoi Prime Center Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Hanoi Prime Center Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find bottled water and mini bar at your disposal. Hanoi Prime Center Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Hanoi Prime Center Hotel. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Hanoi Prime Center Hotel offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the sauna, located right at the hotel.


Around the property

Hanoi Prime Center Hotel is the perfect spot to explore Hanoi's fascinating cultural sights and attractions. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 4.8 km away, where you can see famous works by local artists.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 95% of the city's accommodation.
Past guests love the cleanliness here, ranking it higher than 94% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 96% of the city's options.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

70 mentions

Breakfast

50 mentions

Food & Dining

4 mentions

Taxi

3 mentions

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Sauna
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
Restaurants on site

Restaurant of Hanoi Prime Center on second floor

  • Cuisine: American, Asian
Location
36 Hang Huong Str., Hoan Kiem Dist.,, Old Quarter, Hanoi, Vietnam, 1000000
Excellent
Location

8.3

Airports

  • Gia Lam Airport (NULL)
    4.6 km 17 min drive
  • Noi Bai International Airport (HAN)
    20.8 km 38 min drive

Public transportation

  • Hanoi Railway Station
    1.3 km 19 min walk

Hospital or clinic

  • Pharmacy
    290 m

Shopping

  • Night Market
    450 m 9 min walk

Convenience store

  • Circle K
    160 m

Cash withdrawal

  • ATM
    470 m 8 min walk
What's nearby

Popular landmarks

  • Old Quarter
    550 m
  • Vietnam Military History Museum
    630 m
  • St. Joseph's Cathedral
    820 m
  • Hoa Lo Prison
    1.1 km
  • Ho Chi Minh Mausoleum
    1.1 km
  • Presidential Palace Historical Site
    1.2 km
  • One Pillar Pagoda
    1.3 km
  • Temple of Literature & National University
    1.4 km
  • Vietnamese Women's Museum
    1.5 km
  • Vietnam Museum of Ethnology
    4.8 km

Nearby landmarks

  • Evan Journey - Day Tours
    10 m
  • Nam Tailor
    220 m
  • Motorbike parking (Pho Hang But)
    230 m
  • Houng Sen
    260 m
  • Pharmacy
    290 m
  • Duc Nhan Tailor
    330 m
  • Halong Bay Day Tours
    360 m
  • Phung Hung Mural Street
    360 m
  • Al Nour Mosque
    370 m
  • Ho Guom Audio
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:30

Getting around

  • Airport transfer fee18 USD

The property

  • Number of floors9
  • Number of restaurants1
  • Number of rooms 30
  • Year property opened2018
  • Most recent renovation2018

Reviews of Hanoi Prime Center Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.3
Location8.3
Service9.4
Value for money9.1
High score for Hanoi
Rating
9+ Exceptional (291)
8-9 Excellent (85)
7-8 Very Good (62)
6-7 Good (19)
<6 Below Expectation (19)
Time of the year
Mar - May (112)
Jun - Aug (89)
Sep - Nov (158)
Dec - Feb (117)
All guests (846)
All room types
All languages

Show reviews that mention 

Showing 476 verified guest comments
12345
10.0
Exceptional
Dennis from United States
Couple
Stayed 1 night in March 2018

Should be your PRIME choice for Hotel in Hanoi Vietnam!”

I highly recommend Hanoi Prime Center Hotel! They were very responsive to all my inquiries through my booking site and direct email. They also arranged hotel-airport transfer at reasonable cost. While we arrived early that morning and check-in time was not till 2pm, they welcomed us to Hanoi and provided us tea, a map of Hanoi, and sat down with us and gave us recommendations on the city of Hanoi. They asked us to check back in a few hours and and our room should be available for early check-in, we were able to check in around 11am. The staff were very professional and had great english proficiency. The location of Hanoi Prime Center hotel is ideal which is situated between everything (Old Quater, Hoan Kiem Lake, and tourist site seeing locations). Breakfast was great in a small dining area and food stations was promptly filled quite quickly when there was low supply. I would highly recommend this location to all my friends and family and was great for the price!

Reviewed April 06, 2018

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Greeting from Hanoi Prime Center hotel Thank you very much for your heartwarming words about our team. I have shared your comments of praise already with them and to receive your feedback is their highest reward. Here at Hanoi Prime Center hotel we strive for excellent day by day and to get your confirmation is simply great. We are looking forward to welcoming you back in the near future. Best regards, Management team

Responded July 23, 2018
Hanoi Prime Center Hotel
10.0
Exceptional
Su from Malaysia
Couple
Superior Double or Twin
Stayed 7 nights in May 2018

Great Location, very helpful and friendly staff, just book it and you won't regret”

Me and my wife stayed at Hanoi Prime Center Hotel for 7 nights, all the staff are well trained, very helpful, polite and friendly(so far this is one of the most friendly and helpful hotel staff we ever encounter). Giang one of the staff assisted us a lot from recommending some outbound trips to us and the recommend some of the famous restaurants nearby the hotel to us, she even helped us to make reservation, thank you Giang for your great service. Hotel located nearby Hoan Kiem Lake and most of the tourist attraction and "Must eat foods" are within walking distance. The hotel located in a small alley which i think it is very ideal to stay in Hanoi city due to Vietnamese like to press the horn button very often when they drive, so the room got minimum noise from vehicle's horn. Whatever we requested they are really attentive and willing to fulfill our request. We will definitely stay in this hotel again when we visit Hanoi next time.

Reviewed June 07, 2018

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Dear Su, First of all, thank you very much for choosing us as one part of your trip in Vietnam. We were really happy that each of details made your lovely stay such as clean room, lovely service from friendly and helpful staff who genuinely wish to ensure you have a great time. Hope everything goes well wherever you visit. Best regards, Management team

Responded July 22, 2018
Hanoi Prime Center Hotel
10.0
Exceptional
Filip from Taiwan
Couple
Stayed 3 nights in September 2019

The best hotel experience during our trip”

We travelled in Vietnam for 3 weeks, but Hanoi Prime Center Hotel was absolutely the best hotel experience during our whole trip. The room was clean, amenities were provided and the room equipment was working perfectly. The staff was extremely welcoming! They provided us with everything we needed: with Sim-Cards and with very affordable transfer to the airport (even cheaper than Grab!!!). They did even more than that: they let us use the shower before our flight, although we checked out before that. This is seriously your best mid-range budget option in Hanoi. You pay here ridicously low price for the great treatment you get.

Reviewed October 09, 2019

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10.0
Exceptional
Tim from United Kingdom
Solo traveler
Superior Double or Twin
Stayed 2 nights in September 2018

Exceptional”

I have come to Hanoi 3 times in a short span of time. Previously, i also stayed in the old quarter and two hotels were decent but had some minor issues here and there. This time in Prime Centre was however perfect. All the staff were very polite and helpful. A particular mention of Alex at the front reception, who sorted our some logistic issues for me and saved me a lot of trouble. More importantly, the rooms were clean and everything worked. The air conditioner was very quiet, which is important for a good sleep. i also like their bed there a lot. Overall, an excellent experience in the old quarter with this hotel and i full-heartedly recommend it anyone who visits the old quarter of the capital Hanoi.

Reviewed September 23, 2018

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Dear Tim, Thank you very much for your heart-warming review. It's a long time we last met and we are so excited to hear something from you, especially when seeing such a great review. Hope you and your family are going well and if you have time to come back, Hanoi Prime Center Hotel always welcome. And we are also looking forward to meeting your relative and friends the next visit. Best regards, Management team

Responded September 24, 2018
Hanoi Prime Center Hotel
10.0
Exceptional
Bryan from United Kingdom
Solo traveler
Deluxe Double or Twin Room
Stayed 3 nights in February 2019

Excellent stay in an excellent city! ”

The hotel is right in the middle of the old quarter but in a quiet sidestreet away from the craziness of the backpacker area. The staff are great and made me feel really welcome right from the start and went out of their way to provide professional and excellent service - always asking how my day had been and pointing out places to go. Giang, Kindy, Vanessa and Alex do a really great job in making you feel special. I loved Hanoi and I loved the Prime Center Hotel - I totally recommend both.

Reviewed March 06, 2019

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Thanks so much for your great review. It's so kind of you to take your valuable time to share your great experience about Hanoi, about our hotel and especially for our staff. We always try our best to bring the true value of service to the customers. So when seeing your words here, we feel really excited and pretty sure about the way we go. All staff miss you always. Thanks so much again and do hope to see you soon one day.

Responded March 10, 2019
Hanoi Prime Center Hotel
10.0
Exceptional
zombro from United Kingdom
Couple
Superior Double or Twin
Stayed 1 night in February 2018

Amazing stay ”

We had a great stay in Hanoi Prime Center Hotel ! The staff was super friendly and helpful. They organized all . If you plan on doing a 2 day Halong Bay roundtrip from Hanoi, Alex and Chi hotel staff can arrange the trip for you and you can leave your luggages in their storage. The location is perfect as well as it is located in the old town, walking distance from many places! Don't hesitate to stay there !!

Reviewed March 01, 2018

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Dear Zombro, Thanks so much for your great review. It's so kind of you to take your valuable time to share your great experience about Hanoi, about our hotel and other sightseeings. We always try our best to bring the true value of service to the customers. So when seeing your words here, we feel really excited and pretty sure about the way we go. All staff miss you always. Thanks so much again and do hope to see you soon one day. Best regards, Hanoi Prime Center hotel team.

Responded July 23, 2018
Hanoi Prime Center Hotel
10.0
Exceptional
Savannah from United States
Group
Superior Double or Twin
Stayed 1 night in March 2019

Exceptional”

We stayed at Hanoi Prime Center two separate times. The staff are the best part about this hotel. Super eager to help. They even let us store our luggage and come back to change late in the evening on the day we left. The breakfast is plentiful and has both western and Vietnamese options. You can also order room service, which has an extensive menu and is fairly priced. The rooms are clean and comfortable. I don’t have anything to compare it to in Hanoi as we didn’t stay anywhere else, but I would definitely recommend this hotel to anyone coming to the city.

Reviewed March 13, 2019

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Thank you very much for your heart-warming review. It's a long time we last met and we are so excited to hear something from you, especially when seeing such a great review. Hope you and your family are going well and if you have time to come back, Hanoi Prime Center Hotel always welcome. And we are also looking forward to meeting your relative and friends the next visit. Best regards, Management team

Responded March 16, 2019
Hanoi Prime Center Hotel
10.0
Exceptional
rosa from New Zealand
Family with young children
Stayed 1 night in October 2019

20% cheaper than Klook for all packages tour”

We had wonderful experience with Prime Center hotel. Ms Rosa hotel manager updated us the biggest room with balcony and view. My childs were so happy with the room. Hotel staffs were professional and friendly. Ms Rosa and staffs arranged all our trip in Vietnam with the excellent quality and price. Before we always booked tours with Klook, but when we knew hotel could make better price and quality. We were not disappointed. All our trips Halong bay, Sapa trekking, flight, hotels in Hue, Hochiminh...,we got the price always better 20% Klook . We were so happy with Prime hotel and their tour operator company. 100% highly recommended

Reviewed October 11, 2019

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10.0
Exceptional
Tran from Vietnam
Couple
Superior Double or Twin
Stayed 1 night in November 2018

Excellent boutique hotel in the heart of Hanoi”

This is my first stay at Hanoi Prime Center Hotel despite the many visits to Hanoi. And it sure left a very good impression. The room is nice and clean and spacious (in comparison with other hotels in the center district). The price is good and worth every penny. Hotel staff is very welcoming and professional; Mr. Thanh (Alex) is so helpful. Will return for next business trips.

Reviewed November 05, 2018

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Dear Ms/Mr. Tran, Thank you for your staying and posting good review on this site. We are happy to know that you and your accompinion were completed your great trip in Vietnam with emotional feeling, We were lucky to have chance take care of you during your staying time in Hanoi. Best regards, Hanoi Prime Center hotel team.

Responded November 05, 2018
Hanoi Prime Center Hotel
9.2
Exceptional
Eunice from Malaysia
Family with teens
Triple Room
Stayed 1 night in July 2019

Exceptional”

We stayed with Hanoi Prime Center Hotel throughout our trip in Hanoi. The hotel is located in a quiet area, though it’s a bit far from the main attractions, but you get to enjoy the peacefulness. The hotel staff showed us warm welcome and great hospitality throughout our stay with them. Special thanks to Lily and Hanna for helping us and giving us lots of useful recommendations throughout our stay. Though it’s a three stars hotel, the service they provide has exceeded five stars! Highly recommended!

Reviewed July 16, 2019

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Dear Eunice, Thank you so much for give us a nice review! Your lovely words is a gift for us to start a new day work. Our guests'smile is a big motivation for our staff to strive our best. We hope you have time to come back, Hanoi Prime Center is always welcome you by all of our hearts. Have a lovely day! Hanoi Prime Center.

Responded July 16, 2019
Hanoi Prime Center Hotel
9.2
Exceptional
Yan from Malaysia
Couple
Stayed 2 nights in February 2019

Friendly staff and good value”

Hanoi Prime Center Hotel is a good choice for budget traveler, especially you don't want to stay in a dormitory room. The staff is friendly and helpful. The only concern is you can hear the sound of train at night passing through the city. I would recommend to stay in this hotel anyway.

Reviewed March 02, 2019

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It's great to hear that you had great time in our hotel and all services reached your expectation. We miss you a lot and hope to see you again one day. Hope everything goes well wherever you visit. Best regards, Management team

Responded March 04, 2019
Hanoi Prime Center Hotel
10.0
Exceptional
Katrina from Philippines
Couple
Superior Double or Twin
Stayed 2 nights in September 2018

Great hotel with wonderful staff”

We had a perfect stay at Hanoi Prime Center. The facilities, breakfast, check in/out, airport transfers and money exchange were smooth. The hotel was near to many shops and restaurants (bun cha, pho, cha ca etc). We would like to commend the great customer service of the front desk and breakfast staff. They helped us contact our tour guide, book airport transfers for us and even helped us order food delivery late at night. The hotel staff really made our stay memorable.

Reviewed September 09, 2018

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Greeting from Hanoi Prime Center hotel Thank you very much for your heartwarming words about our team. I have shared your comments of praise already with them and to receive your feedback is their highest reward. Here at Hanoi Prime Center hotel we strive for excellent day by day and to get your confirmation is simply great. We are looking forward to welcoming you back in the near future. Best regards, Hanoi Prime Center hotel team.

Responded September 23, 2018
Hanoi Prime Center Hotel
10.0
Exceptional
CECILIA from Malaysia
Family with young children
Superior Double or Twin
Stayed 2 nights in December 2018

Super good hotel and staff”

I choose this hotel during my holidays in Hanoi because i saw a lot of good comment and review from others. So, I stayed during my time in Hanoi! Upon arrival we were warmly welcomed by the staff Alex, he bring an umbrella to wait us outside while raining outside. The staff was extremely friendly, the restaurant for breakfast is simple but flexible (appreciate this!) and the restaurant supervisor deserves a special thanks. The second day Ms Vanessa ask about our plan and guide us by map and grab car to make our day feel good. Ms. vanessa is a warm personality and highly motivated staff (recommendable!). I ask her about the Halong Bay 2 days 1 night tour, she is so helpful and explain clearly but not in the way to push us. So, i decide to join the tour which is really unforgetable. The third day, Ms Vanessa always make sure the tour guide come on time, i received watsapp from her when i in the cruise at Halong Bay, she always wants to help us if we meet any trouble. I truly enjoyed the tour through the cruise. The scenery was beautiful and it was a relieve to stay in such a quiet and peaceful view. After i check out, my sister left a bag in their hotel, Ms. Vanessa quickly watsapp me. We really appreciate. I really felt like home to me. All respect for the staff here especially Ms. Vanessa who does a great job here; a true sample of excellent hospitality! Note: This hotel newly renovated and have lift and suit for family with young child(i found some of the hotel in Hanoi dont have lift), they provide free luggage storage in their hotel while i join Halong Bay tour. Also, they can help us to book 7 seat taxi to airport which is 5.15am early in the morning.

Reviewed December 18, 2018

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Dear Cecilia, It's so kind of you to leave a grateful review about Hanoi Prime Center Hotel. All staff miss you a lot. Not a long time but you feel our heart, our enthusiam and hospitality. We are so appreciated. Also, I would like to express our sincere thanks for choosing our service and let us help you organized Halong Bay trip to get greatest experience. Our quote is "Best Service, Best Experience, Best price". And we got your smile finally, it's our main achievement. All staff always welcome you back by our heart. So no hesitate to come back if you have time. Hope all the best for you and your family. Best regards, Management team.

Responded December 31, 2018
Hanoi Prime Center Hotel
10.0
Exceptional
Gary from United States
Solo traveler
Stayed 5 nights in June 2019

Great location”

Had a fantastic stay. Staff was extremely friendly, accommodating and always greeted my with a smile. They also arranged for transfer to Halong Bay and communicated with me to ensure everything was going as planed. Thank you Alex and everyone else at the Hanoi Prime Center Hotel for a wonderful stay.

Reviewed June 10, 2019

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Dear Garry We are so happy to have your excellent review here. Thank you for coming to us, thanks for enjoy all services with us here. Our hotel is located in the center of everything in hanoi old quater , which is very convenience for customers to enjoy and walking around. We try the best day by day and hope that our lovely customers feel comfortable and happy always. Thanks again and hope that we have a chance soon to meet again. My sincerely, Mr Alex and Ha Noi Prime center hotel team.

Responded June 16, 2019
Hanoi Prime Center Hotel
10.0
Exceptional
Abigail from Philippines
Family with young children
Superior Double or Twin
Stayed 5 nights in June 2019

Attentive staff and great location”

The Hotel: Clean room Simple but filling breakfast The Beds: Comfortable beds and clean sheets. We always had a good night’s rest. The Staff: They were all friendly and helpful particularly Henry, Ninh and Lily. Vietnamese love children! The Location: Very local feel so you know you’re in Old Quarter. Close to train so don’t be surprised when you hear the train every now and then. It didn’t bother us nor did it wake my baby when she was sleeping. We love to walk so we mostly walked to the tourist sites. 20 minute walk to Hoan Kiem Lake and weekend night market (with a baby in tow). Tip: do not bring your stroller lack of space on the sidewalks and crazy drivers. Weekend Night Market from Friday to Sunday is stroller friendly :) For budget travellers, no need for Grab....All you need is good ol’ Google maps (stops and timetables pretty accurate). Access to the different bus routes are convenient. Photo Accuracy Lobby looks bigger from the Agoda pictures so we were a little surprised when we arrived. Rooms were pretty much spot on. The Verdict: Happy we chose this hotel 🙌

Reviewed June 19, 2019

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Dear Abigail, Thank you so much for your review! Your lovely words is the big motivation for us to start a new day. All of us miss your family so much especially your child'smile ^^ We hope you have great time for the rest of your trip in Vietnam and we can meet your family in the next time in Hanoi. Warm regards, Hanoi Prime Center team

Responded June 20, 2019
Hanoi Prime Center Hotel
10.0
Exceptional
Petr
Couple
Deluxe Double or Twin Room
Stayed 2 nights in March 2019

Amazing staff, great location, superb breakfast ”

It's not the cheapest hotel in Hanoi, but you get what you pay for. Very friendly staff, helped with every request we had. They've been more like friends then staff. It's few minutes from busy old quarter, so quite (apart from train, it runs just few times a day anyway) and there are more locals around, then tourist. Room was big, ac, fridge, tv, shower, sofa, two layer windows, fan everything you really need. Breakfast is pretty good, I recommend Pho from Henry. You can rent a bike for $5/day. You can get here from airport by bus 86 ($3) and then grab taxi (shouldn't be more then $5 from train station). Use application Grab, for booking the taxi.

Reviewed April 01, 2019

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Hi Petr We would love to say thank you so much for taking time to share your wonderful experience about our hotel on Agoda.com! What a pleasure for us to look after you in your holiday in Hanoi. It is so delighted that you love our comfortable room with a friendly staff. Many thanks for your compliment on our truly wonderful staff who are dedicated and willing to deliver the service of excellence to you and other customers. We would love to share your touching word to the entire team in order encourage them on the way of doing good job. We hope to see you soon in the near future! Best Regards Alex and Ha Noi Prime center hotel team.

Responded May 11, 2019
Hanoi Prime Center Hotel
10.0
Exceptional
Catherine from Singapore
Family with teens
Superior Double or Twin
Stayed 2 nights in December 2018

Catherine Lee & family from Singapore”

I must say the first impression of this hotel is the friendliness of the staffs. Though the hotel is located in the narrow street of Old Quarter, it is not far or quite convenient to walk to the downtown for shopping and food. We have 3 rooms on the first night and the friendly staff Vanessa even upgraded one of our rooms to Premium Double so to keep us all in the same level. Rooms are clean and comfy. Food is fine but scarce due to the limited space in this small hotel but hotel staffs are trying their best to replenish it. I am sure they are going to find a better way to solve this daily morning crowd daily. Overall, we would still like to grade this hotel 10 marks because we are happy with the good services, cleanliness and value-for-money accommodation in this hotel. I also feel thankful to staff, Vanessa who offered a better in-house city tour packages that not only saved us more money and hassle but also a peace of mind for all of us. Thanks staffs Alex and Giang too.

Reviewed December 21, 2018

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Thanks so much for your great review. It's so kind of you to take your valuable time to share your great experience about Hanoi, about our hotel and especially for our staff. We always try our best to bring the true value of service to the customers. So when seeing your words here, we feel really excited and pretty sure about the way we go. All staff miss you always. Thanks so much again and do hope to see you soon one day.

Responded December 31, 2018
Hanoi Prime Center Hotel
10.0
Exceptional
Adrienne from Canada
Family with teens
Stayed 1 night in October 2018

Exceptional”

Lily was great with arranging my family's stay at Hanoi Prime Center Hotel. She was especially helpful with assisting our travel arrangements for Cat Ba/Ha Long Bay tours. She was so kind - thank you so much Lily and all the staff!

Reviewed October 27, 2018

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Dear Adrienne, Thank you for your staying and posting good review on this site. We are happy to know that you and your accompinion were completed your great trip in Vietnam with emotional feeling, We were lucky to have chance take care of you during your staying time in Hanoi. Best regards, Hanoi Prime Center hotel team.

Responded October 27, 2018
Hanoi Prime Center Hotel
9.2
Exceptional
suh from Malaysia
Family with teens
Triple Room
Stayed 1 night in September 2018

Excellent customer service”

The staff is very informative and helpful! The room is clean and the breakfast is awesome, definitely worth the money! We planned a 3 days trip in Hanoi old quarter but end up we visited most of the places within 2 days hence we ask for recommendation for a day trip out of Hanoi. The hotel recommended Ninh Binh, which is definitely memorable trip for my parent and I! We also booked an airport transfer with the hotel with USD15 to catch our early flight.

Reviewed September 24, 2018

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Dear Suh, Thank you very much for your heartwarming words about our team. I have shared your comments of praise already with them and to receive your feedback is their highest reward. Here at Hanoi Prime Center hotel we strive for excellent day by day and to get your confirmation is simply great. We are looking forward to welcoming you back in the near future. Best regards, Hanoi Prime Center hotel team.

Responded September 25, 2018
Hanoi Prime Center Hotel
9.2
Exceptional
chu from Taiwan
Solo traveler
Stayed 3 nights in September 2018

The great hostel ”

I stayed 3 nights at Hanoi Prime Center Hotel. This is absolutely a great hotel. Vanessa, the staff at the reception is a lovely, kind and helpful girl who gave so many advices to me. Highly recommended with this hotel and their staff.

Reviewed September 28, 2018

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Dear Chu, Greeting from Hanoi Prime Center hotel Thank you very much for your heartwarming words about our team. I have shared your comments of praise already with them and to receive your feedback is their highest reward. Here at Hanoi Prime Center hotel we strive for excellent day by day and to get your confirmation is simply great. We are looking forward to welcoming you back in the near future. Best regards, Hanoi Prime Center hotel team.

Responded October 02, 2018
Hanoi Prime Center Hotel
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