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Hanoi Graceful Hotel
Hanoi Graceful Hotel
Hanoi Graceful Hotel
Hanoi Graceful Hotel
Hanoi Graceful Hotel
Hanoi Graceful Hotel
Hanoi Graceful Hotel

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8.4

Excellent

2,631 reviews

2,631 reviews

See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Nam Tailor

80 m

Halong Bay Day Tours

110 m

Houng Sen

130 m

Ho Guom Audio

150 m

Evan Journey - Day Tours

240 m

Popular landmarks
Old Quarter

310 m

St. Joseph's Cathedral

640 m

Vietnam Military History Museum

810 m

Hoa Lo Prison

1.0 km

Vietnamese Women's Museum

1.3 km

Closest landmarks
Motorbike parking (Pho Hang But)

60 m

Bia Hoi 68 Hang Quat

230 m

Pharmacy

270 m

Den Quan Tran Vu

280 m

Hanoi Gallery

280 m

2021

Hanoi Graceful Hotel

21 Hang Phen Street, Hoan Kiem, Old Quarter, Hanoi, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Located in heart of Hanoi

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Spa

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

14 travelers have booked today.

Value for money8.5
Distance to city center0.5 Km
Location rating8.9
Nearest airportGia Lam Airport (NULL)
Distance to airport4.3 km

Rooms available at Hanoi Graceful Hotel

Excellent
Room comfort & quality

8.7

Honeymoon Suite - Romantic
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Honeymoon Suite with Balcony
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
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Superior Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
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Deluxe Double or Twin Room with City View
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 queen bed and 2 single be...
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Executive Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Deluxe City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe with Window
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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Deluxe Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Family Triple
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed and 1 single b...
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Family Suite with Balcony
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hanoi Graceful Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hanoi Graceful Hotel?

Hanoi Graceful Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hanoi Graceful Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hanoi Graceful Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hanoi Graceful Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hanoi Graceful Hotel. Adults can enjoy breakfast offered with an additional charge of 75000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hanoi Graceful Hotel?

Hanoi Graceful Hotel features an on-site restaurant for your dining convenience. Breakfast is served here. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

What is the smoking policy at Hanoi Graceful Hotel?

Hanoi Graceful Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Hanoi Graceful Hotel?

Restaurants including Espresso street, Tiem an phuc and Rallye Cafe & Fastfood are popular in Hanoi Graceful Hotel’s neighborhood which is known as Old Quarter.

What popular shopping places are close to Hanoi Graceful Hotel?

Shopping options in Hanoi Graceful Hotel’s Old Quarter neighborhood include Night Market, Nam Tailor and Houng Sen.

What are popular attractions near Hanoi Graceful Hotel?

Hanoi Graceful Hotel’s location in the Old Quarter neighborhood makes it close to famous attractions including Old Quarter, Ancient House and Ta Hien Street.

What popular natural sightseeing spots are close to Hanoi Graceful Hotel?

Hanoi Graceful Hotel’s nearby natural sights include Travel Agent Hanoi located in the same Old Quarter area.

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Explore the neighborhood

What people love about Hanoi Graceful Hotel

  • 10

    Exceptional
    Location

    "The hotel is lovely, the rooms are very nice and it is in a great location."

    Eve

    |

    July 19, 2022

  • 8.4

    Excellent
    Location

    "A good place to stay with moderate room quality and central location in Hanoi"

    Le

    |

    July 15, 2022

  • 8.8

    Excellent
    Location

    "Good location, comfy room, helpful staff!"

    Mei

    |

    July 9, 2022

Property ranking|Compared to 2,633 Hanoi properties
See all rankings
Room comfort score
8.7/10
Service score
8.9/10
Location score
8.9/10
Value for money score
8.5/10
Better than
98
%
of Hanoi properties
Better than
91
%
of Hanoi properties
Better than
90
%
of Hanoi properties
Better than
88
%
of Hanoi properties
Overall rating:

8.4

Excellent
2,263 reviews
Cleanliness
8.2
Facilities
7.5
Location
8.9
Read all reviews >
What travelers say they love:
Was a very nice stay, really nice staff and a great little H...
Michael from Austria
Solo traveler
More about Hanoi Graceful Hotel

More about Hanoi Graceful Hotel

Hanoi Graceful Hotel

For travelers who want to take in the sights and sounds of Hanoi, Hanoi Graceful Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hanoi has to offer. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at Hanoi Graceful Hotel, located merely 300 m from Old Quarter.
All offerings provided by Hanoi Graceful Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hanoi Graceful Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Hanoi Graceful Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Hanoi Graceful Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hanoi Graceful Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
A day in will be as fun as a day out with ranges of recreational activities offered at Hanoi Graceful Hotel. A relaxing end to every day is possible with a visit to the massage and salon. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Be sure to visit some of the city's popular sights during your stay in Hanoi. A great museum trip can be had at Vietnam Museum of Ethnology located 5.0 km away, with local art that provides a sense of the region.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Hanoi.
Past guests love the staff and service here, rating it above 91% of the other accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Breakfast

191 mentions

Housekeeping

99 mentions

Food & Dining

18 mentions

Internet

7 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hiking
  • Massage
  • On-site entertainment
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Protective screens in common areas

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Telephone
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Location
21 Hang Phen Street, Hoan Kiem, Old Quarter, Hanoi, Vietnam
Excellent
Location

8.9

Airports

  • Gia Lam Airport (NULL)
    4.3 km 15 min drive
  • Noi Bai International Airport (HAN)
    21.0 km 38 min drive

Public transportation

  • Hanoi Railway Station
    1.3 km

Hospital or clinic

  • Pharmacy
    270 m

Shopping

  • Night Market
    290 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Old Quarter
    310 m
  • St. Joseph's Cathedral
    640 m
  • Vietnam Military History Museum
    810 m
  • Hoa Lo Prison
    1.0 km
  • Vietnamese Women's Museum
    1.3 km
  • Ho Chi Minh Mausoleum
    1.4 km
  • One Pillar Pagoda
    1.5 km
  • Presidential Palace Historical Site
    1.5 km
  • Temple of Literature & National University
    1.5 km
  • Vietnam Museum of Ethnology
    5.0 km

Nearby landmarks

  • Motorbike parking (Pho Hang But)
    60 m
  • Nam Tailor
    80 m
  • Halong Bay Day Tours
    110 m
  • Houng Sen
    130 m
  • Ho Guom Audio
    150 m
  • Bia Hoi 68 Hang Quat
    230 m
  • Evan Journey - Day Tours
    240 m
  • Miniso
    260 m
  • Umove
    270 m
  • Museum Of Independence
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out until12:00
  • Reception open until12:00

Getting around

  • Airport transfer fee18000 VND
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)75000 VND

The property

  • Non-smoking rooms/floorsno
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 21
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2012
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Hanoi Graceful Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.2
Facilities7.5
Location8.9
Room comfort and quality8.7
Service8.9
Value for money8.5
High score for Hanoi
Rating
9+ Exceptional (603)
8-9 Excellent (281)
7-8 Very Good (253)
6-7 Good (82)
<6 Below Expectation (140)
Time of the year
Mar - May (301)
Jun - Aug (245)
Sep - Nov (390)
Dec - Feb (423)
All guests (2,263)
All room types
All languages

Show reviews that mention 

Showing 1,359 verified guest comments
12345
9.2
Exceptional
Yi from Malaysia
Family with teens
Honeymoon Suite - Romantic
Stayed 2 nights in July 2016

Great location and very helpful staff”

My family of 3 recently had our stay at Hanoi Graceful Hotel from 17 July till 19 July and then we placed another night from 21st to 22nd, as we were at Halong Bay from 19th till 21st. We had the Executive Room with Balcony during our stay and the price per night was around RM200+. The price was worth it as it includes a breakfast buffet too. The staffs have a good fluency in English and are super warm and friendly. Despite our early flight home at 5.30AM, the staff had our breakfast packed for us, which was very kind of them. Apart from that, location is great as it is in Old Quarters. It is also walking distance to Hoan Kiem Lake and the Water Puppet Theater. Lots of food selection from local Vietnamese cuisine to the multinational fast food chains. Enjoyed my stay very much and would definitely stay there again if I'm back in Hanoi. Written on 24 July 2016

Reviewed July 24, 2016

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10.0
Exceptional
Pernille from Denmark
Couple
Executive Balcony
Stayed 2 nights in November 2017

Great rooms, good breakfast and amazing service”

My boyfriend and I stayed at Hanoi Graceful Hotel for three nights. The hotel is located in the old quarter which we believe is the best place to live in Hanoi. Very busy but also very interesting and charming! We booked the executive balcony room which was very nice, spacious and clean! The breakfast was good and the service was absolutely amazing. They picked us up at the airport, booked the Halong Bay trip for us and helped us out with everything else we needed. It seemed as if we could ask them anything and they would go through great strengths to make it happen. All in all it was a very good experience staying at Hanoi Graceful hotel and I would very much recommend it.

Reviewed December 01, 2017

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10.0
Exceptional
Rene from Canada
Solo traveler
Superior Double or Twin Room
Stayed 1 night in December 2014

Excellent service, nice room, good breakfast.”

staff, room and breakfast

I stayed at Hanoi Graceful Hotel as my base while in northern Vietnam between Sapa and Halong Bay. The staff was amazing, really top notch, they were genuine and it felt like home. They kept my luggage while I was on excursions, they made my travel life in the Hanoi area very easy. Definitely appreciated the gesture of sending a staff with me to the train station an made sure I was ticketed and boarded in the right cabin as they thought it would be confusing. Breakfast is great. They go above and beyond. The location in the old quarter is great. The shower had great pressure and hot water. Comfortable linens and bedding. Highly recommend and would stay at Hanoi Graceful Hotel again. Thanks so lot.

Reviewed December 31, 2014

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10.0
Exceptional
Wai from Malaysia
Couple
Superior Double or Twin Room
Stayed 2 nights in November 2018

Strategic Location and Friendly Staff. ”

- Graceful Hotel allocate at old quarter where you can reach the tourist spot (Hoan Kiem Lake, night market,beer street), convenience store, restaurant by walking distances. The Hotel is new, safe and they did serve quality breakfast. - The hotel staff is excellent , very friendly, warm and helpful, they did prepare the breakfast for us after know that we will departure in the early morning. The Hotel can help you make booking for the taxi with reasonable price (we did compare with grabs apps). - The hotel staff name Ha, also into some delicious food within the walking distance to us where all of this Vietnamese food are super delicious and famous in old quarter area. (The Famous beef noodle - Pho Bat Dan, The famous Bun Cha - bun cha dac kim) - I highly recommend this hotel if you plan to stay at old quarter district

Reviewed November 19, 2018

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10.0
Exceptional
Yoshio from Japan
Business traveler
Superior Double or Twin Room
Stayed 1 night in September 2013

Wonderful hotel at a convenient location”

clean room, convenient location, friendly hotel staff who always wore smiles

Overall was a great hotel to stay in Ha noi Graceful hotel. All the staff at the hotel were very friendly and helpful. This experience itself was enough to make our stay in Hanoi very memorable. Our room came with a plate of welcome fruits, rose petals on the bed and in the shower, and a hand-written welcome card. Breakfast was also offered on a personalized service with buffet. We are more than happy with the price we paid for this hotel located in the middle of the Old Quarter in Hanoi.

Reviewed September 28, 2013

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10.0
Exceptional
Joseph from United States
Couple
Deluxe with Window
Stayed 1 night in November 2016

Great Place to Explore Hanoi!”

We stayed at Hanoi Graceful for 5 days in Nov 2016 and really enjoyed our time there. The location is great, right in the old quarter but on a quiet enough street that it isn't too crazy. Our room was excellent, including a comfortable bed and a nice balcony overlooking the street outside. Breakfast was adequate if not great, but with so many delicious options right outside I would advise you to explore the neighborhood instead (I especially liked the soup at the shop on the opposite corner - My Van Than) The staff were incredibly helpful at every turn: we booked a trip to Halong Bay privately later in our trip, and even though we weren't staying at Hanoi Graceful anymore, they were happy to let us store our luggage there for a few days. Everyone we spoke with was genuinely kind and glad to help with whatever we needed.

Reviewed November 26, 2016

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8.8
Excellent
Chantelle from Canada
Couple
Honeymoon Suite - Romantic
Stayed 2 nights in November 2017

Staff were fantastic and location was excellent. Rooms were clean, breakfast menu diverse, deliciou”

We are a 48 and 50 year old Canadian backpacking couple who typically enjoyed staying in hostels and homestay (in a private double room) while travelling Vietnam. For our last two nights in the country, we stayed at Hanoi Graceful Hotel. We were shopping at the end of the trip and were happy for the extra room space! The hotel was very comfortable, very clean, location was great, and the staff were, without exception, excellent. On a couple of occasions the shower was not hot but that is not uncommon in Vietnam and was not concerning to us. We felt that we received good value and were happy to meet all of the lovely hardworking people working at Hanoi Graceful Hotel. We would definitely recommend Hanoi Graceful Hotel!

Reviewed November 20, 2017

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9.6
Exceptional
Vishal from India
Family with young children
Superior Double or Twin Room
Stayed 2 nights in December 2019

Hotel Graceful : Amazing hotel at best possible price”

Hotel Graceful is an amazing hotel in the best possible price. It’s right in the middle of Old Quarter area and you can go for evening stroll and enjoy the Vietnamese street food. The manager of hotel Graceful is Mr Ryan and he is very helpful. He goes out of the way and helps the guests at the hotel. He is also very helpful in booking any of the tours and suggests you the best available options. Ryan has an amazing team of wonderful staff members who are always courteous and helpful. I interacted with Jeremy, Vivian, Annie and others, they all were very nice and makes your stay at hotel very relaxed and comfortable. The breakfast at hotel was also very decent and lot of options to go for. Hotel rooms were decent and good. I’m very impressed and glad with entire service that Ryan and his team provided to us through out our stay at the hotel. Overall a very good experience at hotel Graceful, I recommend this hotel to all.

Reviewed December 15, 2019

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9.6
Exceptional
Hieu from Vietnam
Couple
Superior Double or Twin Room
Stayed 1 night in April 2016

Great ”

We have stayed in many different rooms across the hotel. They are always clean, well maintained and have everything you need. The showers are hot and powerful. The breakfast is great with a mix of western and Vietnamese food. They will make you eggs or Pho to order if you ask. The location of Hanoi Graceful is perfect, right in the Old Quarter and a short walk to all of the main attractions. In short, the Hanoi Graceful is a brilliant place to stay in Hanoi and we look forward to returning again soon.

Reviewed April 11, 2016

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8.8
Excellent
chua from Singapore
Couple
Deluxe with Window
Stayed 2 nights in May 2017

Friendly staffs, very clean in room”

Had stay in Graceful hotel for 3 nites. Will greet by friendly front desk staff n welcome drink. The receptionists n the manager will great. They are friendly n could answer you any questions about Hanoi. They will show you a map in the old quarter n highlight where to walk n have good food. Just feel like we are a family. Thumbs up n if only the breakfast menu could be improved., it should totally be a perfect stay. Will not hesitate to book Graceful hotel for my nxt trip. Definitely worth for money from their services n cleanliness of the room. Jessica chua /Singapore

Reviewed May 11, 2017

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10.0
Exceptional
Elena from United Kingdom
Couple
Executive Balcony
Stayed 3 nights in December 2016

The staff were sincerely friendly”

The staff were sincerely friendly. The hotel was really clean. The service was good in every respect. The breakfast was very very generous. I would sincerely recommend this hotel to all staying in Hanoi. The only downside for me was that Hanoi is increadibly polluted, and the Old Quarter especially but that has no countenance with the Hanoy Graceful Hotel.

Reviewed December 22, 2016

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9.6
Exceptional
Alessandra from Italy
Couple
Superior Double or Twin Room
Stayed 2 nights in January 2016

Excellent choice for few days in Hanoi”

We had initially booked only one night at the Graceful hotel but we prolonged it of two more days as the staff was so nice and welcoming. We had an issue with our first room and they immediately offered us to change; we could choose out of 2 other rooms. They are smiling and helpful, not trying to sell you tours or else. They offered us to check-out later as we had a flight in the afternoon, allowing us to wander at our ease in the city and have a shower before leaving. The rooms are clean and well thought: not too many decoration items, leaving enough space to put your stuff on the desk, and wooden furniture that make it a little cozier. The beds are comfortable. Also, despite the fact the hotel is located in a busy street, it wasn’t noisy. The windows are not oriented towards the main street and are thick enough to isolate from noises. The heater (we were there in winter) also did not make much noise, so it was the most silent of the 3 hotels were we stayed in Hanoi. The breakfast buffet was good, although very similar to anything you could get in Hanoi. All in all, the hotel offers very good value for money. If we ever go back to Hanoi, we'd probably stay there again.

Reviewed January 24, 2016

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8.4
Excellent
Lindsy from United States
Couple
Deluxe City View
Stayed 1 night in August 2018

Up and coming boutique hotel ”

Currently under partial renovation, Hanoi Graceful Hotel is well on its way to being a very attractive, comfortable hotel at a great price point in a good, quiet location near Old Quarter. In the meantime, the room we got was not quite up to par with the pictures on Agoda. The “city view” was not worth paying for (small windows) and the hot water lasted only a few minutes. Good, fresh breakfast, though! I enjoyed the fresh passion fruit and dragon fruit, and it was a nice change of pace to have cereal and milk. Friendly, professional staff. Overall, a nice place to stay for the relatively low cost, but I’d look forward to when all the rooms match the style shown in the pictures.

Reviewed August 16, 2018

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10.0
Exceptional
CHINGFEN from Taiwan
Group
Deluxe with Window
Stayed 2 nights in October 2017

It's a good choice for staying in Hanoi.”

The hotel is located in the old town with so many good restaurants and coffee shops around. All the staffs in Hanoi Graceful Hotel are with smile and willing to help. I especially want to recommend the breakfast in this hotel as it's wonderful to have a delicious "PHO" in the morning! Also, we would like to thank again about the service of the airport pick of this hotel as the driver didn't leave us in the airport even we were stuck in the visa counter for more than one hour. English is workable in this hotel, and it's a good choice to stay in Hanoi Graceful Hotel!

Reviewed October 19, 2017

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9.2
Exceptional
Pia from Philippines
Couple
Deluxe with Window
Stayed 1 night in December 2017

Hospitality at its finest, value for money”

All I can say is that the hospitality they showed us was top par. We were booked at Hanoi Graceful last December 2017 and weeks leading to our booking, we were corresponding via e-mail with the manager, Ryan, who very helpfully booked us for a 2D/1N cruise in Halong Bay. My husband and I were to fly in from 2 different locations to meet in Hanoi in the evening, and go on the cruise the next morning. Since we would be spending 1 night at the cruise, we were to return to Hanoi Graceful on our third night. All arrangements were made and the unthinkable happened--my connecting flight got delayed and I couldn't fly in till the next day. We lost our cruise reservation and didn't have a hotel to stay in the next night since Hanoi Graceful was fully booked. With the help of Ryan and the owners, they let us stay at the owners' apartment building without an additional fee, and they were able to pull some strings so that we could make it to another cruise the next day. Thanks so much!

Reviewed January 19, 2018

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10.0
Exceptional
Gilbert from Philippines
Couple
Superior Double or Twin Room
Stayed 4 nights in October 2017

Excellent Service and Very Kind Front Desk”

We had our tour in Hanoi Vietnam last 10/14/2017 to 10/18/2017. We had a late check in due to delayed flight and we had came to the hotel at around 3AM. The Front desk is so accommodating and had a bellboy who assisted us with our luggage until in our rooms. The breakfast was a combination of English Breakfast and Vietnamese Breakfast. The Front desk assisted us in booking our UBER and gave us Map and suggested great places to visit. We had a great stay in that Hotel. We feel Safe and at Home although the rooms are good as for 3 Star Hotel. What I love about them is that when we need to check out late at night at around 11 PM. They had our breakfast for our last day be pack up as our Take Away Dinner. They even let us borrow their weighing scale for our luggage. I really recommend Hanoi Graceful Hotel if you're looking for Cheap, Safe, Clean and Great Hospitality to Guest.

Reviewed October 24, 2017

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9.2
Exceptional
Giang from Vietnam
Couple
Superior Double or Twin Room
Stayed 3 nights in November 2019

One of the best location ”

This small hotel located on Hang Phen - one of the 36 old streets of Hanoi Old Quarter. However, not all places in the old quarter I consider as a good option, due to the surrounding neighborhood or night activities that may affect on the quietness or transportation access during rush hours when I am in need to leave early for the airport. Luckily, this hotel has one of the best spot in the old quarter that can tick off many options, that are: convenient location, easy to access (even on the weekend when they close off a good portion of the old quarter to reserve for pedestrians), quiet, surrounds by any good & famous eateries. The only down side of this hotel is the toiletries option comes with the room is still lacking of shampoo, conditioner and shower gel. However, we decided to purchase them at the local convenient shop right next door for little shampoo, conditioner and shower gel mini packages so over all, it was a 9/10 stay.

Reviewed November 12, 2019

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9.6
Exceptional
Cindy from United States
Couple
Deluxe City View
Stayed 2 nights in January 2018

Exceptional”

The Hanoi Graceful Hotel was a wonderful "home"for our time in Hanoi. The staff, especially Stewie, was so helpful, friendly and kind. I especially appreciated the lesson on how to cross a street. Breakfast had a lot of options- with lots of fresh fruit. The location is so centrally located and we could walk everywhere in the old quarter.

Reviewed February 28, 2018

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9.0
Exceptional
Claire from France
Solo traveler
Superior Double or Twin Room
Stayed 2 nights in November 2014

3 stars but service 5 stars”

Guest service is the top

I stayed at the Hanoi graceful hotel for 2 nights. The room is confortable and clean. The most Impress for 3 stars hotel is the service. First, when i arrived at the hotel, the Receptionist she did a well welcoming with my name and she suggest me a nice halong Bay tour. I would like also to say a big thank to M. Lee the customer guest relation, he helped me to book my flight ticket, my hotel for Hoi An. He took care of everything, just I told him what I want. The Young guy also at the breakfast did a good service. For breakfast, the buffet is enough for something included on the room price. I will come back in this hotel without problem. The thing need to improve the wifi, a little bite slow.

Reviewed November 20, 2014

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9.2
Exceptional
tan from Singapore
Family with teens
Superior Double or Twin Room
Stayed 2 nights in September 2018

Hanoi Hotel”

This is our first time staying with Hanoi Graceful hotel with our family. We have good experience with this hotel. The location is very good , it is within old city and walking distance to most of the attraction such as the lake , main market and famous eateries. The staffs are fantastic and helpful, speak good English also. They are very enthusiatic and have good spirit . Hotel room is value for money . They help us to arrange for our airport pick up and all other transportation to and from Sapa . We will surely revisit them again .

Reviewed September 20, 2018

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