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Halong Pearl Hotel
Halong Pearl Hotel
Halong Pearl Hotel
Halong Pearl Hotel
Halong Pearl Hotel
Halong Pearl Hotel
Halong Pearl Hotel

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7

Very good

104 reviews

104 reviews

Housekeeping3
Breakfast1
See map

8.1

Excellent

Location rating score

Excellent location - 630 meters to the beach
Parking
FREE
Popular landmarks
Bai Chay Bridge 3.0 km
Dong Thien Cung 4.8 km
Dau Go Gotto 5.2 km
Hon Ga Choi Island 6.9 km
Soi Sim Island 11.8 km
Sung Sot Cave 13.0 km
Luon Caves 15.7 km
Cua Van Fishing Village 18.0 km
Nearby landmarks
Dau Go Cave 170 m
Castaway Island 170 m
Quảng trường Mặt Trời 490 m
Núi Bãi Cháy 600 m
Bai Chay Beach 630 m
Bai Chay Tourist Wharf 1.1 km
Sun World Ha Long Complex 1.1 km
Sun World Ha Long Park 1.2 km
Dragon Park 1.2 km
Ha Long Queen Cable Car 1.2 km

Halong Pearl Hotel

162 Ha Long Road, Bai Chay Beach, Halong City, Quang Ninh Province, Ha Long, Ha Long, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ha Long part of Ha Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transport

630 meters to the beach

Currency conversion service

Complimentary WIFi in all rooms

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Exercise area

Tennis court

Check-in/out [express]

Luggage storage

Value for money6.9
Location rating8.1
Nearest airportCat Bi International Airport (HPH)
Distance to airport35.7 km

Rooms available at Halong Pearl Hotel

Superior Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Partial sea view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 double bed and 2 single b...
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Partial sea view
  • 2 single beds or 1 queen be...
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Premium Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Partial sea view
  • 2 single beds or 1 queen be...
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Double Bed Room with Panoramic View
...
  • Room size: 28 m²/301 ft²
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Superior 1 Twin Bed
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices
      Three-Bedroom Apartment
      ...
        Enter dates to see prices
        Superior House
        ...
          Enter dates to see prices
          Superior 1 Twin Bed
          ...
            Enter dates to see prices

            Frequently asked questions

            How much does it cost to stay at Halong Pearl Hotel?

            Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

            What time is check-in and check-out at Halong Pearl Hotel?

            Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Halong Pearl Hotel?

            Halong Pearl Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Halong Pearl Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Ha Long with private transportation, the hotel can arrange taxi service.

            Is breakfast offered at Halong Pearl Hotel?

            Wake up to a great buffet breakfast at Halong Pearl Hotel.

            What is the smoking policy at Halong Pearl Hotel?

            Halong Pearl Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What restaurants are nearby Halong Pearl Hotel?

            Halong Pearl Hotel is located in Ha Long, famous for good restaurants such as Oriental Lotus Restaurant - Buffet Sen A Dong, Cafe Nam Phong and Vinace Italian Restaurant.

            What popular shopping places are close to Halong Pearl Hotel?

            Halong Pearl Hotel is located in Ha Long area which features shopping places such as Bai Chay Commercial Center.

            What are popular attractions near Halong Pearl Hotel?

            Guests at Halong Pearl Hotel can easily visit Sun World Ha Long Park, Dragon Park and Quảng trường Mặt Trời located in the Ha Long area.

            What popular beaches are close to Halong Pearl Hotel?

            Guests at Halong Pearl Hotel can easily visit Bai Chay Beach in the Ha Long area.

            What popular natural sightseeing spots are close to Halong Pearl Hotel?

            Halong Pearl Hotel is located in the Ha Long area, which is famous for natural sightseeing destinations such as Dau Go Cave and Núi Bãi Cháy.

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            See map

            Explore the neighborhood

            What people love about Halong Pearl Hotel

            • 9.2

              Exceptional
              Cleanliness

              "Very comfortable hotel and clean rooms just next to Novotel hotel."

              Stanley

              |

              December 2, 2019

            • 7.2

              Very good
              Spaciousness

              "Good size room, comfortable bed."

              Gemma

              |

              January 4, 2019

            • 7.2

              Very good
              Staff 

              "The staff were super helpful, with good English skills."

              Gemma

              |

              January 4, 2019

            Property ranking|Compared to 758 Ha Long properties
            See all rankings
            Room comfort score
            6.4/10
            Location score
            8.1/10
            Room size
            31 sqm.
            Value for money score
            6.9/10
            Better than
            90
            %
            of Ha Long properties
            Better than
            85
            %
            of Ha Long properties
            Bigger than
            85
            %
            of Ha Long properties
            Better than
            78
            %
            of Ha Long properties
            Overall rating:

            7

            Very good
            104 reviews
            Cleanliness
            7.0
            Facilities
            6.3
            Location
            8.1
            Read all reviews >
            More about Halong Pearl Hotel

            More about Halong Pearl Hotel

            Halong Pearl Hotel

            Find yourself in a truly relaxing place and fulfill yourself with all that Ha Long has, with a refreshing stay at Halong Pearl Hotel.
            At Halong Pearl Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Ha Long is made even more convenient with the taxi services available at the hotel.
            For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Halong Pearl Hotel.
            For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
            All rooms at Halong Pearl Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
            Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


            Dining and things to do

            Every day at Halong Pearl Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
            Enjoy the countless activities offered at Halong Pearl Hotel. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
            Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court and golf course on site. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


            Around the property

            An array of attractions are a must-see while visiting Ha Long. Don't forget to stop by the most iconic landmark in the area, the famous Dau Go Gotto just 5.1 km away. An island is the ultimate getaway, and you can find yourself on one at Hon Ga Choi Island which is just 6.8 km away.


            Reasons to stay here

            Find rooms here that are cheaper than 93% of all other options in the city.
            Compared to the city's accommodation options, this hotel scored higher than 89% of them for food and dining.
            According to guests who stayed here, this hotel's room comfort is rated higher than 88% of other accommodations in Ha Long.

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            Amenities and facilities
            Good
            Facilities

            6.3

            Most talked about facilities

            Swimming Pool

            4 mentions

            Breakfast

            3 mentions

            Housekeeping

            3 mentions

            Taxi

            2 mentions

            Languages spoken

            • English
            • Chinese [Cantonese]
            • Vietnamese

            Internet access

            • Complimentary WIFi in all rooms
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Exercise area
            • Garden
            • Golf course [on-site]
            • Hot tub
            • Massage
            • Sauna
            • Spa
            • Swimming pool [outdoor]
            • Tennis court

            Dining, drinking, and snacking

            • Alternative meal arrangement
            • Bar
            • Breakfast [free]
            • Coffee shop
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Currency conversion service
            • Daily cleaning
            • Disabled facilities
            • Doorman
            • Dry cleaning
            • Elevator
            • Gift/souvenir shop
            • Heating in public area
            • Ironing service
            • Laundromat
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Shops
            • Smoke-free property
            • Smoking area

            For the kids

            • Family room

            Access

            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Soundproof rooms

            Getting around

            • Bicycle parking
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car
            • Taxi service
            • Transport to airport

            Available in all rooms

            • A/C
            • Coffee/tea machine
            • Complimentary drinking water
            • Desk
            • Hair dryer
            • Heating
            • Lock box in room
            • Mini bar
            • Non-smoking
            • Phone
            • Refrigerator
            • Satellite/cable channels
            • Seating area
            • Shower
            • Toiletries
            Food and dining
            Breakfast options
            • Asian
            Restaurants on site

            Century Restaurant

            • Cuisine: Asian, Chinese, European
            Location
            162 Ha Long Road, Bai Chay Beach, Halong City, Quang Ninh Province, Ha Long, Ha Long, Vietnam
            Excellent
            Location

            8.1

            Airports

            • Cat Bi International Airport (HPH)
              35.7 km

            Public transportation

            • Halong Train Station
              4.0 km

            Hospital or clinic

            • Bệnh viện Quốc tế Hạ Long
              2.8 km

            Shopping

            • Bai Chay Commercial Center
              1.7 km

            Cash withdrawal

            • ATM on-site
            What's nearby

            Popular landmarks

            • Bai Chay Bridge
              3.0 km
            • Dong Thien Cung
              4.8 km
            • Dau Go Gotto
              5.2 km
            • Hon Ga Choi Island
              6.9 km
            • Soi Sim Island
              11.8 km
            • Sung Sot Cave
              13.0 km
            • Luon Caves
              15.7 km
            • Cua Van Fishing Village
              18.0 km

            Nearby landmarks

            • Dau Go Cave
              170 m
            • Castaway Island
              170 m
            • Quảng trường Mặt Trời
              490 m
            • Núi Bãi Cháy
              600 m
            • Bai Chay Beach
              630 m
            • Bai Chay Tourist Wharf
              1.1 km
            • Sun World Ha Long Complex
              1.1 km
            • Sun World Ha Long Park
              1.2 km
            • Dragon Park
              1.2 km
            • Ha Long Queen Cable Car
              1.2 km
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 2-5 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 6 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • All credit card transaction at the property will be charged in VND.
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until11:00

            The property

            • Non-smoking rooms/floorsyes
            • Number of bars/lounges01
            • Number of floors12
            • Number of restaurants01
            • Number of rooms 160
            • Year property opened2005
            • Most recent renovation2018

            Reviews of Halong Pearl Hotel from real guests

            Provided by verified guests of Agoda
            Cleanliness7.0
            Facilities6.3
            Location8.1
            Room comfort and quality6.4
            Service6.8
            Value for money6.9
            High score for Ha Long
            Rating
            9+ Exceptional (8)
            8-9 Excellent (5)
            7-8 Very Good (11)
            6-7 Good (13)
            <6 Below Expectation (27)
            Time of the year
            Mar - May (21)
            Jun - Aug (19)
            Sep - Nov (13)
            Dec - Feb (11)
            All guests (104)
            All room types
            All languages

            Show reviews that mention 

            Showing 64 verified guest comments
            1234
            9.7
            Exceptional
            Jim from United States
            Solo traveler
            Deluxe Double or Twin Room
            Stayed 1 night in January 2011

            Nice hotel with a great view of Halong Bay”

            Excellent location, nice staff

            The Halong Pearl Hotel is located in a convenient area of Halong Bay. There are geat views of the Bay and the market is within a reasonable walking distance.

            Reviewed February 02, 2011

            See room deals

            8.0
            Excellent
            David from United States
            Solo traveler
            Deluxe Double or Twin Room
            Stayed 1 night in March 2012

            Really nice place, really nice people”

            Location, price, people

            it's important to tell your taxi driver that this is right next to the novotel! there are too many hotels with the word "halong" at the beginning for every cab driver to know just which one you mean, but the novotel is just next door and the drivers all know it. once you're at the halong pearl, you'll be in good shape. delightful!

            Reviewed April 13, 2012

            See room deals

            9.0
            Exceptional
            Joy from Australia
            Group
            Deluxe Double or Twin Room
            Stayed 2 nights in June 2012

            Good location”

            Nice pool

            the hotel was walking distance from the boats and the town as well as the beach and the night market. enjoyed our few nights there except the first morning was incredibly noisy with a bus load of guests leaving early but the next morning was ok and the pool is lovely but you have to walk out the front of the hotel and go around as there is no exit at the back. the rooms were a good size and the view is beautiful.

            Reviewed July 19, 2012

            See room deals

            8.7
            Excellent
            Shiino from Japan
            Family with young children
            Premium Double or Twin Room
            Stayed 2 nights in January 2009

            thanks”

            beach side
            transportation from hanoi

            general services are so nice but the transportation from your hotel to hanoi was terible. the departure ofmicrobus to hanoi set uped by the hotel were a hour delayed to scheduled and after the bus stayed at some restaurant for other guest a hour...I had to wait for a hour ...crazy bus schedule...hotel did not give me anyinformation befor checking out the hotel...

            Reviewed February 08, 2009

            See room deals

            9.0
            Exceptional
            Gianroberto from Italy
            Couple
            Deluxe Double or Twin Room
            Stayed 1 night in March 2011

            Hotel pleasant for services”

            hotel quality

            we have been in this hotel for 2 night in march 2011 and it was very pleasant staying in this hotel for rooms, services and position. the staff was very kind.

            Reviewed April 07, 2011

            See room deals

            7.2
            Very good
            Gemma from United Kingdom
            Group
            Stayed 1 night in January 2019

            Good value - a little dated”

            Good size room, comfortable bed. The staff were super helpful, with good English skills. Given the price, I would recommend the hotel to others, but I do think the location is a little run down, and the hotel itself is dated, leaving you with a feeling that it could be cleaner.

            Reviewed January 05, 2019

            See room deals

            "Dear Gemma, Warm greetings from Halong Pearl Hotel! Thank you very much for choosing to stay with Hanoi Hotel and kindly taking the time to share your wonderful feedback. It is our pleasure to be a part of your good trip. We are looking forward to welcoming you back. Sincerely, General Manager."

            Responded July 22, 2020
            Halong Pearl Hotel
            9.6
            Exceptional
            Yuichi from Japan
            Couple
            Stayed 1 night in October 2018

            Great service!”

            Hotel staff served some fruits for us while we went out! Hotel was so clean and breakfast was so nice!

            Reviewed October 10, 2018

            See room deals

            Dear Yuichi, Warm greetings from Halong Pearl Hotel, Thank you very much for choosing Halong Pearl Hotel for your stay. Based on your comment, it was actually a compliment. And we assume that there was a system error in your rating for us. Wonder if you could kindly check again and adjust your rating score accordingly. We'd like to thank you so much and we continue improving our service so that you can always enjoy staying with us. Look forward to welcoming you back soon Sincerely, General Manager.

            Responded August 04, 2020
            Halong Pearl Hotel
            9.2
            Exceptional
            Stanley from Singapore
            Couple
            Stayed 1 night in November 2019

            Exceptional”

            Very comfortable hotel and clean rooms just next to Novotel hotel.

            Reviewed December 02, 2019

            See room deals

            Dear Value Guest! Warmest greetings from Halong Pearl Hotel! Thank you very much for kindly taking the time to write your good review. It was great having you as our treasured guests. We are delighted that our service was to your satisfactory, and are very much grateful for your rating. We will, definitely, keep it up and continue offering guests the most excellent service. We look forward to welcoming you back to Halong Pearl hotel soon. Sincerely, General Manager.

            Responded December 02, 2019
            Halong Pearl Hotel
            7.7
            Very good
            David from Australia
            Business traveler
            Stayed 3 nights in August 2011

            Comfortable hotel for business”

            Substantial view over Ha Long Bay, convenient to restaurants, souvenir shops and Novotel

            Very welcoming and attentive staff who proactively relocated my room to improve wifi access and promptly arranged repair of downed internet line the next day. Adequate breakfast buffet and dining facilities though limited non-Vietnamese options. Large pool and tennis court and an untested massage service. Comfortable rooms through rather firm mattresses. Easy walking distance to a large range of inexpensive Vietnamese seafood restaurants, plus basic Japanese/Korean and Italian restaurants. The location of the Novotel next door provides an easy 'escape' from Viet Nam and great buffet dinner when required!

            Reviewed August 27, 2011

            See room deals

            6.3
            Good
            Rowena from New Zealand
            Business traveler
            Stayed 1 night in July 2013

            Very nice hotel with good views”

            Central location convenience clean views are good

            Overnighter pleasant only stayed one night prior to boat trip in Halong bay. View was awesome from room. Would be better with a balcony.

            Reviewed August 11, 2013

            See room deals

            6.8
            Good
            Daniella from Canada
            Group
            Deluxe Double or Twin Room
            Stayed 2 nights in May 2017

            Nice hotel, terrible staff”

            The hotel itself was fairly nice, but that staff were awful. They tried to rip us off on numerous occasions for excursions and taxis. For instance, would send you out of your way in a taxi to make more money and when you would try to talk to them they would rudely interrupt you by picking up the phone and talking. Overall good location, but if possible highly recommend staying elsewhere. Unfortunately the staff ruins this hotel.

            Reviewed May 25, 2017

            See room deals

            6.0
            Tsz from United Kingdom
            Solo traveler
            Deluxe Double or Twin Room
            Stayed 1 night in December 2011

            Nice room ”

            Cozy room but service has to be improved

            We stayed one night at this hotel after a day on the boat. The room is cozy and clean but the hotel staff is not very friendly. We want to make a call to confirm the pick up time back to town. Since the driver speaks vietnamese, we asked the hotel staff to help making a call for us. They weren't willing to help us much and wanted to charge us for that. We were shocked. At the end we went to a restaurant and asked the waiter for translating.

            Reviewed January 08, 2012

            See room deals

            5.0
            Joseph from Australia
            Couple
            Stayed 8 nights in April 2014

            Not a "Westerners Hotel".”

            Views and Ha Long Bay.

            Hotel has potential. However lake of English does not make it attractive to Westerners. Inability of CHEF to cook poached or boiled eggs was disappointing.I ended up being annoyed with items on menu - NO HAVE OR NO CAN DO ! Such as, Cream Caramel on menu - no have. Picked f cocktails from menu - no can do ! Pool was not operating. Best was the bell boys.

            Reviewed April 11, 2014

            See room deals

            5.7
            Dat from Australia
            Family with young children
            Deluxe Double or Twin Room
            Stayed 2 nights in April 2012

            Not as expected”

            None

            Walking in may be a 4 star hotel but staying there it does not feel like 4 star. Room and generally the hotel looks outdated, an upgrade is due. The swimming pool was out of service during our stay. Staff can be more cheerful and make guest feel more welcom. We had 2 boys a 4 and 5 year old and was charged $10 per night for the second child. Buffet breakfast was ok.

            Reviewed April 21, 2012

            See room deals

            4.7
            Howard from United Kingdom
            Couple
            Stayed 3 nights in April 2011

            An ordinary hotel without much warmth”

            The barman in the 12 floor bar

            The hotel was very ordinary, without atmosphere. The pool looked dirty and was not ready to receive visitors. No cushions for the loungers. The restaurant in a morning was heaving with visitors who looked as though they were just calling at the hotel for breakfast, this was a very unpleasant experience. The room was ok but nothing special. The one saving grace was the barman in the 12th floor bar. He was a very friendly and welcoming man.

            Reviewed May 06, 2011

            See room deals

            4.8
            Viktoria from Hungary
            Group
            Stayed 1 night in July 2017

            "Okay"”

            However we had a reservations online they said the hotel is full so we got a different room where the bathroom was moldy. So we had to wait in that room for the staff to clean it. All in all after an hour we got a better room at the end thanks to the reception manager who was really helpful and nice.

            Reviewed July 05, 2017

            See room deals

            Dear Value Guest, Warm greetings from Halong Pearl Hotel! Thank you so much for review about Halong Pearl Hotel. We are very pleased to learn you had some good experience with us. However, we regret we could not achieve 100% of your satisfaction. This gives us an opportunity to thrive even harder to provide our guests with consistently excellent services. We'd like to ensure that your next stay with Halong Pearl Hotel will be a better one. Awaiting to welcome you back soon. Sincerely, General Manager."""

            Responded August 04, 2020
            Halong Pearl Hotel
            6.0
            JAEYOUNG from New Zealand
            Family with teens
            Deluxe Double or Twin Room
            Stayed 1 night in January 2015

            three stars hotel ”

            location location location

            The staffs were not very professional. The room was pretty old and not very clean. I wouldn't stay there again.

            Reviewed February 04, 2015

            See room deals

            2.8
            RAPHAEL from Switzerland
            Family with teens
            Stayed 1 night in August 2018

            So disappointing”

            This hotel is definitely not up to the current standards, the building is old and cracking, the staff is nice but feels depressed about the hotel itself, the breakfast is the worst I have experienced in Vietnam (bad coffee, dry bread and cereals, that's it !), I was given a smoking room although travelling with kids... Will not go there again.

            Reviewed September 20, 2018

            See room deals

            Dear Raphael, Warm greetings from Halong Pearl Hotel! Thank you so much for taking the time to write your good review about Halong Pearl Hotel. We are sorry that you did not have good experience with us. However, this gives us an opportunity to thrive even harder to provide our guests with consistently excellent services. We ensure that you'll have a lot better stay with Hanoi Hotel on your next visit. Awaiting to welcome you back soon. Sincerely, General Manager."

            Responded August 04, 2020
            Halong Pearl Hotel
            4.4
            David from Australia
            Solo traveler
            Stayed 5 nights in March 2018

            Had to make urgent phone call and it Coast me $60.they would not compromise it with me. ”

            Very rude staff.none new any English at all, like talking to a brick wall.

            Reviewed March 23, 2018

            See room deals

            Dear Mr David, Warm greetings from Halong Pearl Hotel! Thank you so much for review about Halong Pearl Hotel. We are very pleased to learn you had some good experience with us. However, we regret we could not achieve 100% of your satisfaction. This gives us an opportunity to thrive even harder to provide our guests with consistently excellent services. We'd like to ensure that your next stay with Halong Pearl Hotel will be a better one. Awaiting to welcome you back soon. Sincerely, General Manager."""

            Responded August 04, 2020
            Halong Pearl Hotel
            8.0
            Excellent
            CHAU from Vietnam
            Family with young children
            Stayed 1 night in September 2018

            Ok with the price /quality”

            Ok

            Reviewed October 08, 2018

            See room deals

            Dear Cháu Warm greetings from Halong Pearl Hotel, Thank you very much for choosing Halong Pearl Hotel for your stay. Based on your comment, it was actually a compliment. And we assume that there was a system error in your rating for us. Wonder if you could kindly check again and adjust your rating score accordingly. We'd like to thank you so much and we continue improving our service so that you can always enjoy staying with us. Look forward to welcoming you back soon Sincerely, General Manager.

            Responded August 04, 2020
            Halong Pearl Hotel
            1234
            This is a popular property. Don't miss out!

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