Halong Paloma Cruise
Halong Paloma Cruise
Halong Paloma Cruise
Halong Paloma Cruise
Halong Paloma Cruise
Halong Paloma Cruise
Halong Paloma Cruise

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8.8

Excellent

422 reviews

422 reviews

Food & Dining23
View11
Housekeeping8
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Dau Go Gotto 3.7 km
Hon Ga Choi Island 5.6 km
Dong Thien Cung 7.1 km
Bai Chay Bridge 8.0 km
Soi Sim Island 12.2 km
Luon Caves 12.9 km
Sung Sot Cave 13.9 km
Cua Van Fishing Village 18.9 km
Nearby landmarks
Mini Mart 30 m
Tuan Chau Beach 90 m
Paradise Bay Beach 260 m
Bệnh viện Đa khoa Vinmec Hạ Long 420 m
Cầu Koi 430 m
Bikini Island Beach 700 m
City Church 760 m
Tuan Chau International Tourist Island 1.1 km
Tuan Chau Harbour 1.2 km
Hang Dinh Grotto 1.9 km
Boat/cruise

Halong Paloma Cruise

Tuan Chau Island, Ha Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tuan Chau Island part of Ha Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Excellent food & dining

Excellent view

Private beach

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Sauna

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money8.5
Location rating9.1
Nearest airportCat Bi International Airport (HPH)
Distance to airport30.6 km

Rooms available at Halong Paloma Cruise

Excellent
Room comfort & quality

8.4

Family Suite Sea View With Balcony
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 1 single bed and 1 double b...
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Deluxe Sea View 2 Days -1 Night Package (4 Meals)
...
  • Room size: 15 m²/161 ft²
  • Ocean view
  • 2 single beds or 1 double b...
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Premium Bay View
...
  • Room size: 18 m²/194 ft²
  • Ocean view
  • 2 single beds or 1 double b...
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Suite 2D1N Full Board (Lunch-Dinner-Breakfast)
...
  • Room size: 23 m²/248 ft²
  • Ocean view
  • 1 double bed
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Premium Cabin with Ocean View
...
  • Room size: 16 m²/172 ft²
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Deluxe Cabin with Ocean View
...
  • Room size: 14 m²/151 ft²
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FAMILY SUITE - SEA VIEW
...
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    Family Suite
    ...
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      Paloma Suite (1 Queen Bed)
      ...
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        Family Executive Suite (1 Single Bed & 1 Queen Bed)
        ...
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          Frequently asked questions

          Does Halong Paloma Cruise have a hot tub?

          Halong Paloma Cruise does not have a hot tub.

          What time is check-in and check-out at Halong Paloma Cruise?

          Check-in is from 11:30 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Halong Paloma Cruise?

          Halong Paloma Cruise is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the cruise know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Halong Paloma Cruise also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. For those who wish to drive their own cars, Halong Paloma Cruise has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 150000 VND per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Ha Long with private transportation, the cruise can arrange both taxis or car rental.

          Is breakfast offered at Halong Paloma Cruise?

          Wake up to a great buffet breakfast at Halong Paloma Cruise.

          What are my dining options at Halong Paloma Cruise?

          Halong Paloma Cruise features an on-site restaurant for your dining convenience.

          What is the smoking policy at Halong Paloma Cruise?

          Halong Paloma Cruise does permit smoking in some areas and is not 100% smoke-free.

          What restaurants are nearby Halong Paloma Cruise?

          Halong Paloma Cruise’s neighborhood is Tuan Chau Island which includes popular restaurants such as Sandy Bay Beach Bar & Restaurant and 1958 Restaurant.

          What are popular attractions near Halong Paloma Cruise?

          Halong Paloma Cruise is located in Tuan Chau Island area, which is famous for attractions such as Halong Pearl Museum.

          What popular beaches are close to Halong Paloma Cruise?

          Halong Paloma Cruise is located in the Tuan Chau Island area, which includes Tuan Chau Beach, Paradise Bay Beach and Bikini Island Beach.

          What popular natural sightseeing spots are close to Halong Paloma Cruise?

          Halong Paloma Cruise is located within Tuan Chau Island, which makes it conveniently close to natural sights including Heavenly Palace Cave.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Halong Paloma Cruise

          • 8

            Very good

            "Food was ok."

            Ricardo

            |

            March 2, 2020

          • 10

            Exceptional

            "We did the 2 day, 1 night stay with Paloma and loved every second of it!"

            Josh

            |

            January 20, 2020

          • 10

            Exceptional

            "Wonderful cruise with great activities included in cost."

            Wendy

            |

            January 12, 2020

          Property ranking|Compared to 759 Ha Long properties
          See all rankings
          Room comfort score
          8.4/10
          Location score
          9.1/10
          Service score
          9.3/10
          Value for money score
          8.6/10
          Better than
          96
          %
          of Ha Long properties
          Better than
          94
          %
          of Ha Long properties
          Better than
          94
          %
          of Ha Long properties
          Better than
          92
          %
          of Ha Long properties
          Overall rating:

          8.8

          Excellent
          422 reviews
          Cleanliness
          8.8
          Facilities
          8.6
          Location
          9.1
          Read all reviews >
          What travelers say they love:
          The food was great, the activities, the staff !!
          Gabriel from Canada
          Couple
          More about Halong Paloma Cruise

          More about Halong Paloma Cruise

          Halong Paloma Cruise

          Learn the meaning of a genuinely relaxing holiday and indulge yourself in all that Ha Long has when you stay at Halong Paloma Cruise.
          Halong Paloma Cruise offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the cruise's free Wi-Fi. Getting from and back to the airport can be easily arranged with the cruise's airport transfer services. Taxi, car hire and shuttle services provided by the cruise make exploring Ha Long even more convenient.
          Guests can enjoy convenient available parking right at the cruise. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the cruise's ticket service and tours. Packing light is possible at Halong Paloma Cruise thanks to the cruise's dry cleaning service and laundry service keeping your clothes clean.
          Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by cruise.
          Enjoy the services offered at Halong Paloma Cruise from the convenience of your guestroom. For your comfort, some rooms at the cruise are equipped with blackout curtains and air conditioning. Some rooms at Halong Paloma Cruise even come with extra design features such as a balcony or terrace. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal.
          Halong Paloma Cruise also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


          Dining and things to do

          Every morning you can wake up to a delicious free breakfast at Halong Paloma Cruise. Enjoy the morning bliss with a sip of good coffee at the cafe located in the cruise. A variety of convenient and tasty dining options are waiting for you at the cruise, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the cruise's karaoke rooms and bar.
          Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
          Halong Paloma Cruise offers unique recreational opportunities for all guests. Be sure to spend some time exploring the beach, which is accessible directly from the cruise. End your days in total relaxation with a visit to the massage, spa and sauna. Cool off on hot days by joining water-world activities like fishing and non-motorized water sports.
          Fun in the water is easy with aquatic activities available, like boats and canoes. Engage in some easy evening fun with other guests with the cruise's hiking trails. Get social at the cruise's library and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


          Around the property

          Don't miss out on all that Ha Long has to offer during your stay at Halong Paloma Cruise. The most famous landmark nearby is Dau Go Gotto just 3.6 km away. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Hon Ga Choi Island located 5.5 km away.


          Reasons to stay here

          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
          Ranking higher than 93% of the city's accommodations options, this is a great choice for location.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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          Amenities and facilities
          Excellent
          Facilities

          8.6

          Most talked about facilities

          Food & Dining

          57 mentions

          Housekeeping

          9 mentions

          View

          7 mentions

          Internet

          3 mentions

          Languages spoken

          • English
          • French
          • Spanish
          • Vietnamese

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Boating
          • Canoeing
          • Fishing
          • Hiking
          • Karaoke
          • Massage
          • Private beach
          • Sauna
          • Spa
          • Ticket services
          • Tours
          • Water sports (non-motorized)

          Cleanliness and safety

          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • First aid kit
          • Free face masks
          • Guest rooms seal after sanitization
          • Physical distancing of at least 1 meter
          • Rooms sanitized between stays
          • Staff trained in safety protocol

          Dining, drinking, and snacking

          • Bar
          • BBQ facilities
          • Breakfast [free]
          • Coffee shop
          • Happy hour
          • Restaurants
          • Room service [24-hour]

          Services and conveniences

          • Concierge
          • Currency exchange
          • Daily housekeeping
          • Dry cleaning
          • Facilities for disabled guests
          • Food delivery
          • Gift/souvenir shop
          • Ironing service
          • Laundry service
          • Library
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Shops
          • Smoking area

          For the kids

          • Babysitting service
          • Family room
          • Kids meal
          • Playground

          Access

          • Check-in/out [express]
          • Check-in/out [private]
          • Fire extinguisher
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]

          Getting around

          • Airport transfer
          • Car park [charges apply]
          • Car park [nearby]
          • Car park [on-site]
          • Rental car
          • Shuttle service
          • Taxi service
          • Valet parking

          Available in all rooms

          • Air conditioning
          • Desk
          • Fan
          • Free bottled water
          • Hair dryer
          • Mini bar
          • Non-smoking
          • Shower
          • Toiletries
          • Wake-up service
          Food and dining
          Breakfast options
          • American
          • Asian
          • Vegetarian
          • Vegan
          • Gluten-free
          • Buffet
          Location
          Waiting area at Lo 26, Ngoc Chau, Tuan Chau Island, Halong, Quang Ninh, Tuan Chau Island, Ha Long, Vietnam, 200000
          Exceptional
          Location

          9.1

          Airports

          • Cat Bi International Airport (HPH)
            30.6 km

          Public transportation

          • Halong Train Station
            5.0 km

          Hospital or clinic

          • Bệnh viện Quốc tế Hạ Long
            5.6 km

          Shopping

          • Bai Chay Commercial Center
            6.7 km
          What's nearby

          Popular landmarks

          • Dau Go Gotto
            3.7 km
          • Hon Ga Choi Island
            5.6 km
          • Dong Thien Cung
            7.1 km
          • Bai Chay Bridge
            8.0 km
          • Soi Sim Island
            12.2 km
          • Luon Caves
            12.9 km
          • Sung Sot Cave
            13.9 km
          • Cua Van Fishing Village
            18.9 km

          Nearby landmarks

          • Mini Mart
            30 m
          • Tuan Chau Beach
            90 m
          • Paradise Bay Beach
            260 m
          • Bệnh viện Đa khoa Vinmec Hạ Long
            420 m
          • Cầu Koi
            430 m
          • Bikini Island Beach
            700 m
          • City Church
            760 m
          • Tuan Chau International Tourist Island
            1.1 km
          • Tuan Chau Harbour
            1.2 km
          • Hang Dinh Grotto
            1.9 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          Minimum age of guests is: 2 year(s).

          Infant 2-4 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 5-11 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Please be informed about check-in time restriction and requirement as below:

            The cruise embarkation starts at between 12:00 PM - 12:30 PM (noon) at Halong Paloma Office, at Vinashin Wharf, No 6A Le Thanh Tong str, Hon Gai, Ha Long City, Quang Ninh, Vietnam. (The office is opposite Phù Đổng Restaurant). Later check in can be arranged by tender boat (extra charges applied).

            It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 24 hours in advance of cruise boarding date. So the following information must be submitted to cruise staff at least 24 hours prior to the boarding date. Otherwise the guest may not be allowed to be onboard.

            The information need to be submitted: full name, gender, date of birth of each member, passport number, nationality, Vietnamese visa – if required, valid date of visa.
          • The room rate does not include bus transfer or private car. The bus or private car picks up the guests from hotels located in Hanoi Old Quarter Area or some hotels near Westlake. The pickup time at hotels in Hanoi Old Quarter is at between 7:30 AM - 8:00 AM, at hotels in Westlake is at between 7:10 AM - 7:30 AM. Outside this area, the guests will be picked up at Paloma Office (3rd floor, 37 Le Van Huu Street, Hoan Kiem, Hanoi). The drop off time at hotels after cruise finishes is at 4:30 PM - 5:00 PM every day.
          • Bus transfer or private car transfer is subjected to extra charges. Guests are required to provide the hotel name, address and contact number in Hanoi at least 24 hours in advance for the pick-up service. Please contact the cruise in order to be arranged pick-up service.
            The property provides round trip shuttle bus service between Hanoi and Halong at an additional charge. Please contact the property for more information.
          • An advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all Passengers. A valid passport or ID is required upon check-in on board.
          • Please note that all-inclusive package will start at lunch time and will finish after lunch on day of departure and includes:
            - In-house English-speaking tour guide
            - Luxury cabins and suites with A/C and en-suite bathroom
            - Hairdryer and slippers
            - In house phone
            - Full-board meals (Asian and Vietnamese A La Carte)
            - Cabin service
            - Wine selection
            - Kayaking, swimming
            - Cave visiting
            - Floating fishing village
            - Morning Tai Chi
            - Cooking class
            - Sunset party, happy hour
            - Squid fishing
            - Safety facilities and first-aid equipment
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from11:30
          • Check-in until12:30
          • Check-out from10:00
          • Check-out until12:00
          • Reception open until11:30

          Getting around

          • Travel time to airport (minutes)240

          The property

          • Non-smoking rooms/floorsno
          • Number of bars/lounges1
          • Number of floors4
          • Number of restaurants1
          • Number of rooms 20
          • Room voltage220
          • Year property opened2009
          • Most recent renovation2017

          Parking

          • Daily parking fee150000 VND

          Reviews of Halong Paloma Cruise from real guests

          Provided by verified guests of Agoda
          8.8
          /
          10
          Cleanliness8.8
          Facilities8.6
          Location9.1
          Room comfort and quality8.4
          Service9.3
          Value for money8.5
          High score for Ha Long
          Rating
          9+ Exceptional (143)
          8-9 Excellent (73)
          7-8 Very Good (42)
          6-7 Good (10)
          <6 Below Expectation (10)
          Time of the year
          Mar - May (64)
          Jun - Aug (73)
          Sep - Nov (65)
          Dec - Feb (76)
          All guests (422)
          All room types
          All languages

          Show reviews that mention 

          Showing 278 verified guest comments
          12345
          9.0
          Exceptional
          Kaizar from Singapore
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in August 2012

          Good Value and Great service from start to end”

          Professional service and Comfortable rooms

          the booking was easy and we got proper confirmations. however, it did not include transportation which was a little bit of a worry. when we got to hanoi, we looked around and there were cheap transfers and expensive ones as well. we walked around the old quarter area and everyone tried to offer the private car which is heavily over priced for 2 people but great bargain for 4 people and i think would be quicker or prehaps more customizied( you can plan your own stops). we ended up caling paloma cruises and we got round trip for usd$20 . we got lucky as our transport was a mercedes mini van and quite comfortable for the 4 hour journey. we stop in the middle at the usual overpriced market mall which had nice embroidery pieces but just way too overpriced compared to hanoi. when we got to our destination, we were greeted . a few minutes later we were on a small boat to join up to the large cruise vessel. we were greeted with a cold towel and quick oreintation, and then to our rooms. humour and the cheerfull-ness of the crew made everyone feel much at ease from the beginning. our room was very cozy...double bed and good size bathroom area. best of all, ( which alot of reviews claimed as problems on thier cruises) the air conditioning worked very well from the moment we entered our room with this small intro, i don' t want to spoil the excitement of the unknown adventure as it was for us. just to summarize. great value for money. exceptional and very clean rooms and so much food you cannot even finsih. we had great company, and there was children on board which the staff too extra effort to make them happy. so in end a well spent relaxing 2 days 1 night on the waters of halong bay.

          Reviewed August 21, 2012

          See room deals

          8.7
          Excellent
          Willem from Netherlands
          Couple
          Stayed 2 nights in June 2014

          Fantastic cruise in gorgeous Halong Bay”

          Surroundings, food and day trip program

          We booked this cruise for our honeymoon and will never regret it. We took the 2 night/3 day option which we think is really the better option to get a good feel of Halong Bay. A down part was that we specifically booked Paloma because they advertised a room with a private balcony. Once on the cruise the room didn't have a balcony ... anymore. Refurbished 1 month ago. This was very disappointing, and the solution Paloma offered us was partly ok. One night we could stay in one of the 2 rooms that has a balcony at the front of the ship. The other night we couldn't but were charged less in return. On your honeymoon you don't really want this kind of stuff; you booked something with certain expectations and then in reality it's not there. Also being charged less is a correct gesture, but money is not a factor on your honeymoon. We chose to not further make a point out of it since this was really the only option Paloma could offer us. Still we had a fantastic time on board and would still recommend this company - just make sure to double check the room you are booking! -;)

          Reviewed June 10, 2014

          See room deals

          9.6
          Exceptional
          Tania from Spain
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in June 2017

          Great staff and you go to the best section of Halong Bay”

          We decided to book Paloma Cruise after a long research, and we were not disappointed. The staff is really nice and keep you active all the time. The cruise has everything you need and food is really good. We found out that there are different cruises and one go to one section of the bay and others to other section. Paloma Cruise go to a less crowded section, so the sea is not dirty as others call out. You can do kayaking and go fishing in the evening. You won't regret going taking this option. They can also arrange the shuttle from Hanoi for 25 dlls per person round trip, wihich makes it very convenient.

          Reviewed June 30, 2017

          See room deals

          10.0
          Exceptional
          Kimberly from Thailand
          Couple
          Stayed 2 nights in June 2018

          We Loved It!”

          Before booking a cruise I read endless reviews of all the cruises. I was so worried I would pick the wrong one. We didnt want to pay a ton of money but wanted something in the middle. Paloma cruise exceeded our expectations. The staff are awesome. The boat has been updated it seems. The rooms are decent for a boat, and the shower pressure was awesome. We did 2N 3D and I am so glad we did. We really got to enjoy it all. They feed you a lot of good food, and make good drinks (if you do not like your drink they will fix it until you are happy). Yes you see other boats but I did not feel over crowded at all. The scenery ia beautiful! There are higher luxury cruises, but you will pay for it. This was the perfect cruise for the money.

          Reviewed July 02, 2018

          See room deals

          10.0
          Exceptional
          Denise from New Zealand
          Group
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in March 2012

          Fantastic! A highlight of our Vietnam trip.”

          Great itineray, fishing village, cave visit, tai chi, cooking

          fantastic! did the 2 day/1 night. benefit in choosing paloma was that our itinerary went against most other junks. many of whom seem to descend on surprise cave mid afternoon on day 1. our cave visit was 8am day 2 with very few other visitors. also, paloma has its boarding area several kms from the main port so complaints by others about lengthy waiting and transfer times didn't affect paloma guests. welcome drink was set down for a relaxed mid afternoon session (well after lunch) rather than upon embarkation and fused with lunch (as with many other junks), which i thought showed some extra thought by paloma. our weather was misty/mystical which added to many aspects: fishing village visit in small boat, early morning tai chi, etc. paloma staff friendly. food fantastic, dining experience excellent. spring roll cooking class provided a bit of fun and frivolity. great mix of nationalities. cabins all have windows that can open to your own private views. comfy beds, nice bathroom, great shower. all up, a great experience. would recommend paloma.

          Reviewed March 21, 2012

          See room deals

          10.0
          Exceptional
          Elizabeth from Australia
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in October 2012

          Best boat in the bay!”

          Excellent food, service and spectacular spots in halong bay

          We cruised on Paloma and had an amazing time in this boat! It is most definatly one of the nicest boats to cruise on in Halong and everything from the pick up at the hotel to the service in board I cannot fault. It was my birthday while we were on the cruise and the staff organised a cake and flowers for me that night which was very lovely. I would have no hesitation in recommending the Paloma to see the best of halong bay

          Reviewed October 27, 2012

          See room deals

          9.0
          Exceptional
          Tamara from Denmark
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in July 2013

          Nice, clean, good food”

          Nice, clean, good food

          We had a very nice stay at the Halong Paloma Cruise for 2 days 1 night. Everything on the cruise was as good as expected. We used the minibus shuttle from Hanoi to Halong Bay and back. I am aware that the traffic in general is crazy in Vietnam, but I still think that the driver should drive more responsible. We had many near death experiences on the drive. We would rather arrive 20 minutes later and have a comfortable drive.

          Reviewed August 06, 2013

          See room deals

          8.3
          Excellent
          Kenneth from Malaysia
          Couple
          Stayed 1 night in October 2014

          As Real As It Gets”

          Comfortable Cruise and Perfectly Executed Itinerary

          I was a bit skeptical initially before making the booking due to the previous post. However, decided to take the plunge and was glad that I did. The cruise is exactly like the pictures advertised and the level of service is pretty good. The itinerary was well executed and the room is surprisingly big. While I think that the price is on the high side (and there is additional fees for the shuttle van service from Hanoi to Halong), I think being able to see the beautiful karst formation in Halong Bay is worth every penny. A suggestion to Halong Paloma Cruise and that is to prepare for each couple/family or those who booked together, a table of their own during dining to avoid awkward situations, sitting and eating with strangers.

          Reviewed November 17, 2014

          See room deals

          9.0
          Exceptional
          Kira from Australia
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in June 2013

          A must-do in Vietnam”

          Great staff, full itinerary, beautiful views

          A well organised cruise from the time you are picked up from your hotel to the time you return. We did the two day/ one night option. Room was comfortable, though the itinerary on the cruise is full such that not much time is spent in the room. Staff were friendly and engaging. Would definitely recommend a trip to Halong bay with Paloma cruises.

          Reviewed July 10, 2013

          See room deals

          10.0
          Exceptional
          JACQUELINE from United States
          Couple
          Premium Bay View
          Stayed 2 nights in July 2019

          Enjoyable Experience”

          I highly recommend Paloma Cruises. We did the 3 day 2 night tour and were glad we had the extra day to kayak around Bai Tu Long Bay, which is a less visited area of Halong Bay. The next morning we got on boats which took us through a fishing village - another highlight on the tour! The food was good on most days and the rooms were perfect for two people.

          Reviewed July 09, 2019

          See room deals

          10.0
          Exceptional
          Musnaliza from Malaysia
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in January 2019

          Attractive, attentive and positive”

          The best Halong Cruise for us. They managed to cater halal food as per our request (but not halal certified because it also served alcoholic beverages and shared kitchen and utensils with non-halal foods). Surprised birthday party with roses and cake for my husband is a plus point. Activities as per advertised. Very polite and knowledgeable crew on board. Highly recommended. Thanks Paloma Cruise.

          Reviewed January 16, 2019

          See room deals

          8.0
          Excellent
          ZHENG from Singapore
          Group
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in April 2019

          Good cruise experience with Paloma”

          1. The room was small but expected. We couldn’t properly unpack or pack our luggages. The bed was huge with additional blanket given for the night. 2. The cruise was big thought we could see some signs of ageing and a lack of maintenance as cracks in the exteriors were here and there. But well, that’s a reality for all ships I Guess. 3. Toilet was clean and hot showering facilities were great with all essential supplies 4. Staffs were great and hospitable. They spoke good English and were professional. They served us well and every single course of the meal was personally brought to you by a staff. Except for the breakfast which was a buffet style. The rest of the meals were all fine dining style. We had 4-5 meals in total and that was amazing. 5. On the day of arrival, we had a nicely served Lunch, followed by a visit to a Cave, Kayaking in the open sea, then a sumptuous dinner. An optional squirting activity was planned (free of charge), but you need to have patience for that. Next day morning taichi (optional) followed by breakfast was awesome with a good spread of choices, before a amazing-viewed bamboo boat ride to the Fishing Village visit. Before we end the 2D1N tour, they served us Brunch and a cooking session. 6. This was like a foodie trip and if you love food and like to be served. This cruise could be your choice and your family’s. Very family friendly routine and activities. 7. Considering the various activities, we think it was value for money trip. They didn’t bring us to the main Halong Bay but instead, we visited the not so crowded Bai Tu Long Bay. The water was rather clean and we didn’t see a lot of pollution like what ppl said. Ppl here were surprisingly environmentally friendly. 8. They gave water for caving. Other than that you need to pay for the water, so it is better to prepare a few bottles of water before embarking 9. We took the transport option for USD25 per person round trip between Old Quarter and Paloma Cruise pick up poi

          Reviewed April 20, 2019

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          9.2
          Exceptional
          VISHNU from India
          Group
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in April 2018

          Excellent Service , Once in a life time experience”

          A two day in night trip that was nothing but a passport to Heaven. The pick up from Hotel was spot on with the pick up at right time. The journey to Halong Bay took exactly 4 hours and reached by 12.The arrangements for boarding was good and by 1 PM we were cruising. The staff were very friendly and accommodating . The best part the food. Very tasty and sumptuous lunch, dinner and breakfast. The Bay needs no discription.. breathtaking. The activities including visit to Cave , Kayaking and morning rowing through the fishing village made it a memorable trip. Will certainly recommend Paloma to my friends. Thanks Patrick and team

          Reviewed April 20, 2018

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          8.7
          Excellent
          Andrew from United Kingdom
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 2 nights in July 2012

          Fantastic mini-cruise, but you don't go far...”

          Scenery, friendly crew, great guide

          We were very pleased we took some advice from a friend and booked the 3 day, 2 night cruise-particulary bearing in mind the travelling the 4 hours from Hanoi. We booked the minibus through Paloma, which picked us up from our hotel-late. Not uncommon with the traffic in Hanoi apparently. Bus journey down there includes a break at a typical souvenir sales emporium, and I'm glad it wasn't any longer, as it was pretty cramped . Make sure you take your documentation as they stress on the booking-someone did not and had to travel the following day. Transfer out to the junk was on a small boat-and you are met with a warm greeting from the crew and cold towels. The cabin itself was compact, but nicely appointed in dark wood -unlike the outside of all these cruise junks that are now white. First day was a slow cruise out to the floating village-and the opportunity to take a small local boat for photos-well worth doing-and don't feel obliged to buy the conical hats placed on your head to keep the sun off. After that back to the mooring point for the overnight stop. The slight disappointment here is that you are not alone! It was like junk soup at the mooring stop. But with great food and a few drinks a good place to chill out on the upper deck. Second day for us was a transfer to a small junk for kayaking and beach day-absolutely brilliant-but we had good weather -the opportunity to kayak in and out of limestone caves and lagoons was brilliant. Final day was the "Amazing Cave"-say no more. Only niggles were western priced drinks-too expensive and lack of facilities-loungers etc. on the small junk -otherwise very enjoyable, if a bit too much "junk soup" at times.

          Reviewed September 18, 2012

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          8.8
          Excellent
          Siriporn from Thailand
          Family with teens
          Family Suite Sea View With Balcony
          Stayed 1 night in January 2018

          Warm welcome and very good service.”

          I stay at Paloma Cruise in Family Suite Sea View With Balcony. It's very good view of Halong bay from this room type. The room is large suitable with my family 3 persons. It's full amenity just only shower cab missing. All staffs are very good service and always smiling. The first day lunch made me very impressed. I highly recommend this cruise for Halong bay

          Reviewed January 08, 2018

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          9.2
          Exceptional
          Hsinya from Taiwan
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in February 2020

          Unforgettable Memories”

          Thanks Paloma for the great tour. Aside from spectacular views of Ha Long Bay, we had delicious cuisine on board, and surprisingly romantic cake, roses, and decorations in the room. We had really great memories with Paloma cruise for our honeymoon. Next time we'll come back with our parents and hopefully twin babies :)

          Reviewed March 01, 2020

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          9.3
          Exceptional
          Hida from Singapore
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in November 2015

          Hassle free booking via Agoda. ”

          Efficiency, quick response.

          Stayed 2D1N. We were always on the clock, always hustling but you'll appreciate it when you reach your activities' destination point before the throng of other tourists. If you prefer taking it slow and having more time to relax, then opt for the 3D2N stay. The Paloma team were very efficient. We booked our Hanoi hotel rooms and the Halong Bay trip through Agoda to cut out additional costs and contacted Paloma team via email to arrange for hotel pick-up and drop-off - cost is as stated on website. They were very attentive to the dietary restrictions, we were paired with other travelers with similar requests. Between us it was vegetarian, no beef, no pork and no fish and it worked out!

          Reviewed November 21, 2015

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          8.0
          Excellent
          Samantha from Australia
          Couple
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in February 2013

          Brilliant Surprise!”

          Clean, Comfy and a surprise package!

          I booked the Paloma and accidently booked for one person not two but they were brilliant to deal with (has to pay for pax two) and they also helped us with the transfers which weren't in the original offer. Our guide was a man called Star who was brilliant and gave us enough history of the origin without going on for too long. We were far from packed out and in honesty didn't have the perfect floating party (we didn’t want families but there was only one) however, we had an absolute blast! The food was good, the boat itself was gorgeous and the room/showers were the best we experienced across our trip. For us with a one week schedule for Vietnam we found the time in Halong of one night was perfect for us. We also were drinking quite a bit and unlike other reviews the prices were local charge not western as I had read on my search. I highly recommend Paloma to any couple looking – we didn’t have to worry about anything. I will advise though bring paper for the looong bus ride and if you can avoid the toilet on the journey than do, a little bit confronting with the smells (not an issue on board at all!!)

          Reviewed March 08, 2013

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          8.4
          Excellent
          Natasha from South Africa
          Group
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in March 2018

          incredible place to visit, pity about the pollution. ”

          We stayed on the Paloma for 1 night and 2 days and the staff were some of the best we have experienced. They were so friendly and eager to assist wherever they could. The food was great as were the activities made available to us (visiting a local cave, a floating village as well as a pearl farm, kayaking around the islands and a mini cooking class etc). What unfortunately stopped this from getting full stars is the fact that there is so much pollution in halong bay. From plastic and polystyrene floating in the water, to the diesel slick on top of the water and the fuel emissions that fill the air, this isn't the picturesque setting you see in brochures. So where as I can't fault Paloma Cruise themselves as they were fantastic, just be prepared for the pollution. Hopefully Vietnam wakes up soon and starts clearing up before it's too late.

          Reviewed March 06, 2018

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          10.0
          Exceptional
          Elgeritte from United States
          Family with young children
          Deluxe Sea View 2 Days -1 Night Package (4 Meals)
          Stayed 1 night in April 2018

          Highly recommended”

          This cruise is unforgettable. Activities are planned well. We never feel bored. Cruise manager (Mr. Hoang) and Tour Guide are very accommodating and pleasant. We really enjoyed our trip with Paloma Cruise and would recommend it to anyone who wishes to go to Halong Bay.

          Reviewed April 12, 2018

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