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Grand Zuri Dumai Hotel
Grand Zuri Dumai Hotel
a large building with a clock on top of it, Grand Zuri Dumai Hotel in Dumai
Swimming pool [outdoor], Grand Zuri Dumai Hotel in Dumai
Swimming pool [outdoor], Grand Zuri Dumai Hotel in Dumai
two blue umbrellas sitting on top of a pool, Grand Zuri Dumai Hotel in Dumai
people playing in a pool of water, Grand Zuri Dumai Hotel in Dumai

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7.7

Very good

171 reviews

171 reviews

See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Sekolah Tinggi Teknologi Dumai 4.4 km
Pinang Kampai Airport 7.3 km
Malacca International Airport 110.5 km
Kuala Lumpur International Airport 122.0 km
Sultan Syarif Kasim II International Airport 134.7 km
Sultan Abdul Aziz Shah Airport 161.8 km

Grand Zuri Dumai Hotel

Jl Jend. Sudirman No. 88, Dumai, Dumai, Indonesia, 28812 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dumai part of Dumai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Kampai Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Sauna

Front desk [24-hour]

Check-in/out [express]

Value for money7.4
Distance to city center5. Km
Location rating8.1

Rooms available at Grand Zuri Dumai Hotel

Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 75 m²/807 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 48 m²/517 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Superior Double Bed Room
...
  • Shower
Enter dates to see prices
Twin/Double room - Superior
...
  • Shower
Enter dates to see prices
Ambassador Suite
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Zuri Dumai Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Zuri Dumai Hotel?

Grand Zuri Dumai Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Grand Zuri Dumai Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Zuri Dumai Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dumai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Zuri Dumai Hotel?

Wake up to a great continental breakfast at Grand Zuri Dumai Hotel.

What are my dining options at Grand Zuri Dumai Hotel?

Grand Zuri Dumai Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Grand Zuri Dumai Hotel?

Grand Zuri Dumai Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to Grand Zuri Dumai Hotel?

The closest airport to Grand Zuri Dumai Hotel is Pinang Kampai Airport, 7.2 km away.

What restaurants are nearby Grand Zuri Dumai Hotel?

Grand Zuri Dumai Hotel’s neighborhood is Dumai which includes popular restaurants such as Vienna Coffee & Tea shop, Rumah Makan Pak Datuk and mahkota Seafood and Ikan Bakar.

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Explore the neighborhood

What people love about Grand Zuri Dumai Hotel

  • 10

    Exceptional

    "Tempat berlibur yg terbaik"

    Sauqia

    |

    December 28, 2022

  • 10

    Exceptional

    "Adorable price"

    selly

    |

    October 8, 2021

Overall rating:

7.7

Very good
171 reviews
Cleanliness
7.9
Facilities
7.7
Location
8.1
Read all reviews >
More about Grand Zuri Dumai Hotel

More about Grand Zuri Dumai Hotel

Grand Zuri Dumai Hotel

Grand Zuri Dumai Hotel is a distinct addition to Dumai and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Grand Zuri Dumai Hotel.
Have a hassle-free trip while enjoying the services and amenities offered by Grand Zuri Dumai Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dumai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Zuri Dumai Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Grand Zuri Dumai Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, steam room and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 93% of other accommodations in Dumai.

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Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Food & Dining

7 mentions

Housekeeping

5 mentions

Breakfast

3 mentions

Internet

1 mention

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Location

Jl Jend. Sudirman No. 88, Dumai, Dumai, Indonesia, 28812
Excellent
Location

8.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is available at no additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center5. Km
  • Travel time to airport (minutes)10
The property
  • Non-smoking rooms/floorsYes
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 109
  • Room voltage220
  • Year property opened2006

Reviews of Grand Zuri Dumai Hotel from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.9
Facilities7.7
Location8.1
Room comfort and quality7.3
Service7.8
Value for money7.4
High score for Dumai
Rating
9+ Exceptional (26)
8-9 Excellent (13)
7-8 Very Good (35)
6-7 Good (14)
<6 Below Expectation (23)
Time of the year
Mar - May (31)
Jun - Aug (20)
Sep - Nov (29)
Dec - Feb (31)
All guests (155)
All languages

Show reviews that mention 

Showing 111 verified guest comments
12345
7.7
Very good
Yossafat from Indonesia
Business traveler
Stayed 2 nights in September 2013

The best hotel in Dumai”

Comfort, cleanliness and location

My stay in Grand Zuri Dumai hotel was enjoyable. I came to Dumai for a business trip. Dumai is an industrial city and not so many options for hotel. Grand Zuri Dumai hotel is my only choice when I came to visit Dumai as it provides a clean and comfortable room, with a good quality restaurant. The location is also in the central of the city with a walking distance access to a bank and many other restaurants.

Reviewed September 14, 2013

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Dear Mr Yossafat "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
8.8
Excellent
MALYANAH from Malaysia
Family with young children
Stayed 2 nights in December 2017

Good location”

Hotel was located near to almost all facilities eg shop,clinics,restaurant,banks and mosque. All the places are walking distance only just need to be extra careful crossing the road. The staff was friendly and treat our question politely just that the check in process was a bit long for tourist since need to photocopy the passport. Breakfast was unique and consist many variety that most of it introducing Indonesia food but as for me the food are a bit salty. Overall me and family was satisfied with the hotel. Thanks for the great experience. My suggestion, maybe can also provide shuttle to go to famous places in Dumai.

Reviewed January 05, 2018

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Dear MALYANAH Thousand thanks for your lovely comment at agoda. Strategic location at the centre of city is one of the reason who our guest choose Grand Zuri Dumai as accomodation. Please enjoy the beakfast buffet which we provide for you, and suggestion from our guest will motivate us for serve the best one at next your visit. We are so proud to know that our staf perfectly make your stay memorable. Really eppreciated for has been shared your experience and perfect comment at Agoda We are so happy about it. Wishing you a great stay with us. Enjoy your stay ! Warm Regards Ari Sutopo General Manager

Responded January 27, 2018
Grand Zuri Dumai Hotel
8.0
Excellent
Julien from France
Business traveler
Stayed 4 nights in March 2012

Convenient Hotel”

best Hotel in town

dumai is a small city, there are only two acceptable hotels and the best is the grand zuri. the staff is very helpful and friendly, all speak english. the food is ok, gado gado salad is nice (with peanut sauce).

Reviewed April 01, 2012

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8.3
Excellent
Sunu from Indonesia
Business traveler
Stayed 1 night in January 2013

Nice hotel in small city”

The location

It was my first visit in the city of Dumai and I chose this hotel based on my friend's recommendation. I believe this is the only comfortable hotel in this small city. The hotel is very good, the room is so wide for an extra bed, and the food was okay. But, they should open the pool on time in the morning.

Reviewed January 31, 2013

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Dear Sunu, "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
7.6
Very good
Marlix from Indonesia
Business traveler
Stayed 1 night in January 2016

The best hotel in Dumai”

For now no representative hotel in Dumai other than Grand Zuri Room is good

Reviewed May 11, 2016

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Dear Mr.Marlix “ Warmest Greeting From Hotel Grand Zuri Dumai “ Thank you for taking your time to review our hotel at Agoda. Your comment that’s we as respresentative hotel in Dumai is very highly motivation for us. We Looking forward for welcome you soon at Hotel Grand Zuri Dumai Best Regards Ari Sutopo General Manager

Responded April 28, 2017
Grand Zuri Dumai Hotel
7.0
Very good
Alban from France
Business traveler
Stayed 1 night in November 2015

Best solution in Dumai”

Staff/ Rooms/ Food

It is supposed to be the best solution in Dumai, and after a stay there, it seems to me that it is right. Staff was really helpful and nice during our stay, taking care of everything even if the hotel was full and under renovation. If I have to go back to Dumai, I will for sure book a room in this hotel.

Reviewed November 12, 2015

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Dear Alban "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
7.3
Very good
Charles from Malaysia
Business traveler
Stayed 1 night in October 2011

Small hotel in a small town”

Clean, Free pickup from the jetty (got to wait long), Clean and nice pool

the only hotel i would stay in every time i visit dumai and each time i drop by, it seems to deteriorate a little. air-cond is always warm and dry, water always taste weird (this time coffee came out of the tap and it went dry for a couple of hours), lobby is always smoky although this is typical of indonesian hotels, business centre doesnt seem to be well equipped/functional.

Reviewed October 17, 2011

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7.7
Very good
Charles from Malaysia
Business traveler
Stayed 2 nights in July 2012

Small lovely place for rest”

Price

GZ is my only choice in Dumai and I am glad they had shown slight improvement as compared to the last time I had been there. More noticeable is the air-cond is cooler and the rooms are cleaner. The water still smells and taste weird.

Reviewed July 17, 2012

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6.0
Jan from Malaysia
Solo traveler
Stayed 1 night in March 2013

Comfortable room with good spa facilities.”

cleanliness, comfortable, good location.

It was a one night stay trip in Dumai. Had a pleasant stay in Grand Zuri Dumai, they offered internet and a good spa facilities. Good for solo traveler as well as family traveler.

Reviewed March 27, 2013

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10.0
Exceptional
ALEXIS from Indonesia
Solo traveler
Stayed 2 nights in June 2017

Great”

one of the best hotel in Dumai

Reviewed January 08, 2018

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Dear Alexis Dear MALYANAH Thousand thanks for your lovely comment at agoda. Suggestion from our guest will motivate us for serve the best one at next your visit. We are so proud to know that our staf perfectly make your stay memorable. Really eppreciated for has been shared your experience and perfect comment at Agoda We are so happy about it. Wishing you a great stay with us. Enjoy your stay ! Warm Regards Ari Sutopo General Manager

Responded January 27, 2018
Grand Zuri Dumai Hotel
6.7
Good
Kartika from Indonesia
Business traveler
Stayed 1 night in March 2013

Nice hotel - friendly staff”

fast internet, friendly staff, location

I was enjoy with the hotel circumstances. 1 bad thing happened to me was I got a room with broken air conditioner. The AC made noisy sounds. the best thing.. Fast-Internet! Great location... there's public transport passing through (If you want to go to Ramayana - one of the supermarket in Dumai).

Reviewed March 18, 2013

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7.3
Very good
Muhammad from Indonesia
Solo traveler
Stayed 3 nights in March 2013

nice location in the small city”

nearby everywhere

it's nothing to complain about, this by far the most reliable hotel in small town of Dumai. So it's the best you can get,...and it's really nice staying with them.

Reviewed March 11, 2013

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Dear Muhammad "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
8.0
Excellent
Choo from Malaysia
Business traveler
Stayed 1 night in May 2016

The better hotel in Dumai.”

The better hotel in Dumai. Room are clean.

Reviewed May 29, 2016

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Dear Mr. Choo “ Warmest Greeting From Hotel Grand Zuri Dumai “ Thank you very much for stay with us and book our room by Agoda. Very happy to know that our room was clean from our guest review. We lloking forward to welcome you back at Hotel Grand Zuri Dumai Best Regards Ari Sutopo General Manager

Responded April 28, 2017
Grand Zuri Dumai Hotel
7.0
Very good
Mohd from Singapore
Business traveler
Stayed 1 night in December 2014

First trip to Dumai”

Good location, Clean and comfortable rooms and decent food

Stay was good though only for day. Understand this hotel is the best Dumai can offer and it lives to it's reputation.

Reviewed February 03, 2015

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Dear Mr Mohd "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
8.0
Excellent
MALYANAH from Malaysia
Family with young children
Stayed 2 nights in December 2017

Great location ”

Location near to clinics, bank,shops and restaurant. Easily find a Beca in front of hotel if want to go nearby places and hotel also provided shuttle bus to the terminal but need to contact hotel a day before. Staff was friendly but it would be nice if the check in process can be simplify. Breakfast was OK with unique dishes promoting Indonesia food but a bit salty. My suggestion, maybe hotel can include a bus tour going to the most visited or famous places.

Reviewed December 26, 2017

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Dear MALYANAH Thousand thanks for your lovely comment at agoda. Strategic location at the centre of city is one of the reason who our guest choose Grand Zuri Dumai as accomodation. Please enjoy the beakfast buffet which we provide for you, and suggestion from our guest will motivate us for serve the best one at next your visit. We are so proud to know that our staf perfectly make your stay memorable. Really eppreciated for has been shared your experience and perfect comment at Agoda We are so happy about it. Wishing you a great stay with us. Enjoy your stay ! Warm Regards Ari Sutopo General Manager

Responded January 27, 2018
Grand Zuri Dumai Hotel
6.7
Good
Lysa from Indonesia
Family with young children
Stayed 3 nights in August 2012

its lovely, but it serve limited in breakfast ”

the location

Its lovely, but at agoda its shown that zuri was a 4 star hotel, but the real it was shown that was 3 star hotel

Reviewed August 25, 2012

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Dear Lysa "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
7.3
Very good
Burrd from Malaysia
Business traveler
Stayed 1 night in December 2012

Above average”

Clean room, pool, gym

Check-in was OK. Room was clean. Bed was a bit firm, sheets were clean. Toilet and bath were clean, but water was salty. Shower outlet clogged. Totally usable pool - big plus! Acceptable gym, but can be crowded later in the evening as local members (non-hotel guests) arrive. Breakfast above average for an Indonesian hotel of this grade, without the usual over-salty, over-oily food. Restaurant service very slow.

Reviewed December 07, 2012

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Dear Mr Burrd "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
6.0
Jiann from Malaysia
Business traveler
Stayed 2 nights in May 2013

The best choice in Dumai ”

Clean, Friendly staff

This is the best hotel in Dumai....as less choices in this small town.Their service are quite ok and friedly.

Reviewed July 12, 2013

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Dear Jiann "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
9.7
Exceptional
mohd from Malaysia
Solo traveler
Stayed 1 night in December 2015

Excellent room condition”

Room are excellent

I had pleasant stay, excellent room condition, clean, quite, affordable, wifi provided, breakfast very nice, staff are friendly too

Reviewed December 28, 2015

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Dear Mr Mohd "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
10.0
Exceptional
Abhishek from India
Business traveler
Stayed 2 nights in November 2014

excellent hotel staff, dining ”

excellent hotel staff, dining and location

excellent hotel staff, dining and location

Reviewed November 23, 2014

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Dear Mr Abhishek "Warmest Greeting From Hotel Grand Zuri Dumai" Thankyou very much has taking your time for give review for us at Agoda. We are looking forward to welcoming you back at Hotel Grand Zuri Dumai. Best Regards Ari Sutopo General Manager

Responded July 07, 2017
Grand Zuri Dumai Hotel
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