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Grand Sumatera Hotel
Grand Sumatera Hotel
Grand Sumatera Hotel
Grand Sumatera Hotel
Grand Sumatera Hotel
Grand Sumatera Hotel
Grand Sumatera Hotel

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6.3

Good

35 reviews

35 reviews

See map

6.8

Good

Location rating score

Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Circle K

150 m

Taman Lalu Lintas

150 m

Taman Karimun Jawa

210 m

Monkasel (Submarine Monument)

220 m

Taman Keputran

270 m

Popular landmarks
Tunjungan Plaza

1.2 km

Bungkul Park

2.2 km

Suramadu National Bridge

2.8 km

Surabaya's Zoo

2.9 km

Surabaya Town Square

3.0 km

Closest landmarks
Embassy of Japan

10 m

Siloam Hospitals Surabaya

170 m

Embassy of United Kingdom

410 m

Consulate of Canada

410 m

The Emdee Skin Clinic

500 m

Grand Sumatera Hotel

Jl. Sumatera no. 89, Surabaya Center, Surabaya, Indonesia, 60281 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Surabaya

Front desk [24-hour]

Airport transfer

960 meters to public transportation

Inside city center

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Restaurants

Room service [24-hour]

Coffee shop

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money6.6
Location rating6.8
Nearest airportJuanda International Airport (SUB)
Distance to airport12.7 km

Rooms available at Grand Sumatera Hotel

Deluxe
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Double or Twin
...
  • Room size: 16 m²/172 ft²
  • Garden view
  • 2 single beds and 1 king be...
Enter dates to see prices
Standard Double or Twin
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds or 1 double b...
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Double Economy
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds or 1 double b...
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Superior Room(2 Double Beds)
...
  • Room size: 17 m²/183 ft²
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Superior Room(2 Queen Beds)
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
Single room - De Luxe
...
    Enter dates to see prices
    Superior Double Room 2 Double Beds
    ...
      Enter dates to see prices
      Single room - Executive
      ...
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        room
        ...
          Enter dates to see prices

          Frequently asked questions

          How much does it cost to stay at Grand Sumatera Hotel?

          Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

          What time is check-in and check-out at Grand Sumatera Hotel?

          Check-in is from 10:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

          How do I get to Grand Sumatera Hotel?

          Grand Sumatera Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Grand Sumatera Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Sumatera Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

          What is the smoking policy at Grand Sumatera Hotel?

          Grand Sumatera Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What is the closest train, metro, or bus station to Grand Sumatera Hotel?

          Gubeng Train Station is the closest train, metro, or bus station, about 980 m away from Grand Sumatera Hotel.

          What restaurants are nearby Grand Sumatera Hotel?

          Grand Sumatera Hotel is located in Surabaya Center, famous for good restaurants such as New San Thauw Restaurant, Fran's Bakery and Edo Kaiten Sushi.

          What popular shopping places are close to Grand Sumatera Hotel?

          Grand Sumatera Hotel is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

          What are popular attractions near Grand Sumatera Hotel?

          Grand Sumatera Hotel is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

          Show more questions
          See map

          Explore the neighborhood

          Overall rating:

          6.3

          Good
          35 reviews
          Cleanliness
          6.5
          Facilities
          5.8
          Location
          6.8
          Read all reviews >
          More about Grand Sumatera Hotel

          More about Grand Sumatera Hotel

          Grand Sumatera Hotel

          For travelers who want to take in the sights and sounds of Surabaya, Grand Sumatera Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
          At Grand Sumatera Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
          For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
          Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Grand Sumatera Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
          All rooms at Grand Sumatera Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as bottled water and mini bar are provided in some guestrooms.


          Dining and things to do

          Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At Grand Sumatera Hotel you can even have groceries delivered to your room with their convenient service.


          Around the property

          Don't spend all your time inside while in Surabaya! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 1.1 km away.


          Reasons to stay here

          Compared to the city's accommodation options, this hotel scored higher than 87% of them for food and dining.
          According to guests who stayed here, this hotel's room comfort is rated higher than 87% of other accommodations in Surabaya.

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          Amenities and facilities
          Review score
          Facilities

          5.8

          Most talked about facilities

          Breakfast

          4 mentions

          Internet

          2 mentions

          Languages spoken

          • English
          • Indonesian

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Tours

          Dining, drinking, and snacking

          • Coffee shop
          • Grocery delivery
          • Restaurants
          • Room service [24-hour]

          Services and conveniences

          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Laundry service
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area

          Access

          • Front desk [24-hour]
          • Pets allowed

          Getting around

          • Airport transfer
          • Car park [free of charge]
          • Rental car
          • Shuttle service
          • Taxi service
          • Valet parking

          Available in all rooms

          • Air conditioning
          • Free bottled water
          • Satellite/cable channels
          • Shower
          Location
          Jl. Sumatera no. 89, Surabaya Center, Surabaya, Indonesia, 60281
          Good
          Location

          6.8

          Airports

          • Juanda International Airport (SUB)
            12.7 km
          • Abdul Rachman Saleh Airport (MLG)
            74.0 km

          Public transportation

          • Gubeng Train Station
            990 m
          • Ngagel
            1.8 km

          Hospital or clinic

          • Siloam Hospitals Surabaya
            170 m

          Shopping

          • Tunjungan Plaza
            1.2 km

          Convenience store

          • Alfamart
            1.4 km

          Cash withdrawal

          • ATM
            50 m
          What's nearby

          Popular landmarks

          • Monkasel (Submarine Monument)
            220 m
          • Tunjungan Plaza
            1.2 km
          • Bungkul Park
            2.2 km
          • Suramadu National Bridge
            2.8 km
          • Surabaya's Zoo
            2.9 km
          • Surabaya Town Square
            3.0 km
          • Tugu Pahlawan
            3.1 km
          • Sampoerna Museum
            4.8 km
          • Pakuwon Food Festival
            6.1 km
          • Masjid Nasional Al Akbar Surabaya
            7.9 km

          Nearby landmarks

          • Embassy of Japan
            10 m
          • Circle K
            150 m
          • Taman Lalu Lintas
            150 m
          • Siloam Hospitals Surabaya
            170 m
          • Taman Karimun Jawa
            210 m
          • Monkasel (Submarine Monument)
            220 m
          • Taman Keputran
            270 m
          • Embassy of United Kingdom
            410 m
          • Consulate of Canada
            410 m
          • Taman Lansia
            450 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 2-9 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 10 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from10:00
          • Check-out until12:00

          The property

          • Number of rooms 24
          • Room voltage220
          • Local Tax ID/ Rental License407670

          Reviews of Grand Sumatera Hotel from real guests

          Provided by verified guests of Agoda
          6.3
          /
          10
          Cleanliness6.5
          Facilities5.8
          Location6.8
          Room comfort and quality6.4
          Service6.5
          Value for money6.6
          High score for Surabaya
          Rating
          9+ Exceptional (0)
          8-9 Excellent (0)
          7-8 Very Good (11)
          6-7 Good (10)
          <6 Below Expectation (14)
          Time of the year
          Mar - May (6)
          Jun - Aug (8)
          Sep - Nov (5)
          Dec - Feb (16)
          All guests (35)
          All languages

          Show reviews that mention 

          Showing 35 verified guest comments
          12
          5.7
          Budiman from Indonesia
          Family with young children
          Deluxe
          Stayed 1 night in June 2014

          Real room (go show) price is same to Agoda's price”

          Quiet, Food is not expensive, clean.

          Nothing special. I ordered deluxe room, and got room 204 that the window is facing to a wall, there's no scene to see. But strange, Agoda gave me insider price that should be much cheaper than regular price. I asked to receptionist about my room's regular price if I just show up and get a room. It was not different, only insignificant small difference. I paid about Rp 370.000 on Agoda (insider price). My room's regular price was Rp 385.000. That was only about US$1.20 difference. Is Agoda not significantly cheaper, or the Hotel gave me room lesser than I should get?

          Reviewed June 16, 2014

          See room deals

          5.3
          Shiraz from United Kingdom
          Solo traveler
          Standard Double or Twin
          Stayed 1 night in June 2013

          Adequate Accommodation”

          Good location

          I stayed here for a night as it was a reasonably priced hotel compared to other options available. The hotel is located near the Japanese embassy and the area is quiet and safe. The staff and cleanliness of the hotel were both good. Wifi did not work on the first floor and I was told it only works in the ground floor rooms. Breakfast was adequate. Overall a great place to just sleep in not spend too much time relaxing in!

          Reviewed June 21, 2013

          See room deals

          7.7
          Very good
          John from United States
          Couple
          Superior Double or Twin
          Stayed 3 nights in December 2012

          Decent place with good location”

          location, hot water

          breakfast was mediocre, location pretty good, shower had reliable hot water, comfortable bed, nice tv with a lot of channels.

          Reviewed January 04, 2013

          See room deals

          4.0
          Philip from United Kingdom
          Solo traveler
          Superior Double or Twin
          Stayed 2 nights in January 2013

          Nice enough,but...”

          Room ok

          Hotel seems to cater for Asian buiseness men.Not solo travellers/backpacker types. No wifi in room only lobby,which is hot and full of Mosquitos.No fridge in room. No cold drinks avilable in hotel at all! Not near anything of note eg shops or tourist info.

          Reviewed February 05, 2013

          See room deals

          6.0
          Bambang from Indonesia
          Business traveler
          Superior Double or Twin
          Stayed 1 night in February 2013

          good location”

          good location and in town

          all is average compare with the price, standard service.

          Reviewed February 24, 2013

          See room deals

          5.0
          Paul from Belgium
          Couple
          Superior Double or Twin
          Stayed 2 nights in May 2014

          Not bad. Not good”

          Location

          We complaints about the food. Breakfast was from 7 until 10 The last day we go for early breakfast at 8.15. And there was no meet or eggs. Only dry rice. When we complaint the not do anything. After 30 min we left

          Reviewed May 25, 2014

          See room deals

          7.0
          Very good
          Nunung from Indonesia
          Solo traveler
          Superior Double or Twin
          Stayed 1 night in June 2013

          Cheap, clean”

          service, room, parking

          Comfortable, safe, quiet stay here

          Reviewed June 05, 2013

          See room deals

          6.0
          SIVAKUMAR
          Business traveler
          Superior Double or Twin
          Stayed 1 night in September 2013

          very nice hotel”

          clean, service and internet

          It is very close to business locations. Public transport are very close also.

          Reviewed September 14, 2013

          See room deals

          6.3
          Good
          Tanja from Finland
          Couple
          Deluxe
          Stayed 2 nights in December 2012

          Nice budget hotel with good location”

          Good location, nice room, budget price

          Only Asian breakfast available

          Reviewed June 30, 2013

          See room deals

          7.7
          Very good
          arik from Indonesia
          Couple
          Standard Double or Twin
          Stayed 1 night in September 2013

          Good and clean”

          Near Gubeng train station
          Reviewed September 26, 2014

          See room deals

          7.3
          Very good
          meliani from Indonesia
          Couple
          Standard Double or Twin
          Stayed 3 nights in January 2014

          nice hotel.good value for money.”

          cheap, quiet, and good location
          Reviewed March 24, 2014

          See room deals

          7.3
          Very good
          YE from China
          Couple
          Standard Double or Twin
          Stayed 1 night in January 2014

          Nice staff Good service”

          Service Hygiene Environment
          Reviewed January 28, 2014

          See room deals

          6.3
          Good
          Kattapa from Thailand
          Solo traveler
          Standard Double or Twin
          Stayed 1 night in July 2013

          One budget hotel worth just one night”

          Cheap, quiet, and good breakfast
          Reviewed December 09, 2013

          See room deals

          7.7
          Very good
          Rozaki from Indonesia
          Business traveler
          Standard Double or Twin
          Stayed 2 nights in May 2013

          Clean and nice hotel in the center of Surabaya”

          Clean, good internet access and fare price
          Reviewed May 10, 2013

          See room deals

          5.3
          Bethani from Indonesia
          Group
          Deluxe
          Stayed 1 night in March 2013

          nice hotel and suitable for family ”

          clean room, easy access & family hotel
          Reviewed March 20, 2013

          See room deals

          6.7
          Good
          Navid from Germany
          Group
          Superior Double or Twin
          Stayed 2 nights in April 2013

          Hotel in Zentrumsnähe ”

          guter Service, bequemes Bett
          Reviewed April 11, 2013

          See room deals

          8.0
          Excellent
          yuyun from Indonesia
          Business traveler
          Superior Double or Twin
          Stayed 1 night in May 2016

          .”

          .

          Reviewed May 26, 2016

          See room deals

          6.3
          Good
          robertus from Indonesia
          Business traveler
          Standard Double or Twin
          Stayed 2 nights in July 2014

          lokasi bagus”

          sepadan dengan yg dibayarkan
          Reviewed October 17, 2014

          See room deals

          2.7
          Kenheart from Indonesia
          Couple
          Standard Double or Twin
          Stayed 2 nights in July 2014

          Grand Sumatera Hotel”

          n/a
          Reviewed September 10, 2014

          See room deals

          7.7
          Very good
          Johanes from Indonesia
          Couple
          Superior Double or Twin
          Stayed 1 night in August 2014

          Lumayan... Not Bad”

          bersih, nyaman, tenang

          Lokasi parkir kurang enak kalau untuk mobil.

          Reviewed September 01, 2014

          See room deals

          12
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