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Grand Puteri Hotel
Grand Puteri Hotel
Grand Puteri Hotel
Grand Puteri Hotel
Grand Puteri Hotel
Grand Puteri Hotel
Grand Puteri Hotel

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8.1

Excellent

7,374 reviews

7,374 reviews

See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Abidin Mosque

120 m

Institute Academic Computer

180 m

Chinatown

210 m

Kampung China (Chinatown)

250 m

Payang Central Market

260 m

Popular landmarks
Pasar Payang

420 m

Pantai Batu Buruk

2.1 km

Mydin Mall

2.6 km

Crystal Mosque

2.7 km

Muzium Negeri Terengganu

4.1 km

Closest landmarks
Terengganu Specialist Medical Centre

180 m

RHB @ Jalan Masjid Abidin

180 m

AmBank @ Jalan Syed Hussin

220 m

UOB Bank @ Jalan Masjid Abidin

220 m

OUB @ Kuala Terengganu

230 m

Grand Puteri Hotel

PT 3981, Jalan Masjid Abidin, City Center, Kuala Terengganu, Malaysia, 20100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Kampung China (Chinatown) as well as Pantai Batu Buruk nearby. Rated with 3 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

Located in heart of Kuala Terengganu

Excellent breakfast

Excellent view

Inside city center

Excellent food & dining

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

BBQ facilities

Luggage storage

Swimming pool [outdoor]

Restaurants

Room service [24-hour]

This property is in high demand!

30 travelers have booked today.

Value for money8.2
Distance to city center2 KM
Location rating8.7
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport6.2 km

Rooms available at Grand Puteri Hotel

Very good
Room comfort & quality

7.6

Junior Suite
...
  • Room size: 39 m²/420 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Premier Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 1 single b...
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Superior King
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe King
...
  • Room size: 15 m²/161 ft²
  • Sea view
  • 1 king bed
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Superior Twin
...
  • Room size: 14 m²/151 ft²
  • Pool view
  • 2 single beds
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Deluxe Twin
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
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Superior King Room
...
  • Room size: 14 m²/151 ft²
  • Shower
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Deluxe Double Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 king bed
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Deluxe Room
...
  • Room size: 15 m²/161 ft²
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Superior Room Non Smoking
...
  • Room size: 14 m²/151 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Puteri Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Grand Puteri Hotel?

For those who wish to drive their own cars, Grand Puteri Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kuala Terengganu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Puteri Hotel?

Wake up to a great buffet breakfast at Grand Puteri Hotel.

What are my dining options at Grand Puteri Hotel?

Grand Puteri Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at Grand Puteri Hotel?

On-site venues and convenient event services make Grand Puteri Hotel an ideal choice for hosting meetings.

What is the smoking policy at Grand Puteri Hotel?

Grand Puteri Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Grand Puteri Hotel?

Grand Puteri Hotel’s neighborhood is City Center which includes popular restaurants such as Nasi Lemak Selera KL, Loveaina Bakeshoppe and Verandah Restaurant.

What popular shopping places are close to Grand Puteri Hotel?

Located in the City Center area, Grand Puteri Hotel is close to great shopping choices like Pasar Payang, KTCC MALL and Giant Shopping Mall.

What are popular attractions near Grand Puteri Hotel?

Grand Puteri Hotel’s location in the City Center neighborhood makes it close to famous attractions including Crystal Mosque, Sultan Mahmud Bridge and Ho Anna Kiong Temple.

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Explore the neighborhood

What people love about Grand Puteri Hotel

  • 10

    Exceptional

    "My mom was happy with the hotel."

    Siti

    |

    October 18, 2022

  • 8

    Very good
    Breakfast

    "Good bfast"

    MOHD

    |

    October 17, 2022

  • 10

    Exceptional
    Location

    "Good location & save"

    Muhamad

    |

    October 17, 2022

Property ranking|Compared to 453 Kuala Terengganu properties
See all rankings
Room comfort score
7.7/10
Cheapest price score
Room size
21 sqm.
Location score
8.7/10
Better than
98
%
of Kuala Terengganu properties
Better than
94
%
of Kuala Terengganu properties
Bigger than
92
%
of Kuala Terengganu properties
Better than
90
%
of Kuala Terengganu properties
Overall rating:

8.1

Excellent
7,374 reviews
Cleanliness
7.7
Facilities
7.7
Location
8.7
Read all reviews >
What travelers say they love:
Good hotel to stay, parking space quite good.
Nur from Malaysia
Business traveler
More about Grand Puteri Hotel

More about Grand Puteri Hotel

Grand Puteri Hotel

For travelers who want to take in the sights and sounds of Kuala Terengganu, Grand Puteri Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Terengganu has to offer.
Enjoy all that Grand Puteri Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Kuala Terengganu is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Grand Puteri Hotel. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Grand Puteri Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Grand Puteri Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Grand Puteri Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Fill your days with the array of activities and facilities offered at Grand Puteri Hotel. Don't forget to make a visit or two to the hotel's pool.


Around the property

Don't miss out on all that Kuala Terengganu has to offer! Be sure to visit Kampung China (Chinatown) located 250 m away, an item on every checklist of those who travel to Kuala Terengganu. Find that special item or souvenir that will commemorate your trip to Kuala Terengganu at Pasar Payang located 420 m away. Chill out in the beach or just watch the waves on warm days at Pantai Batu Buruk located 2.7 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 89% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Kuala Terengganu.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

180 mentions

Housekeeping

140 mentions

Food & Dining

68 mentions

Swimming Pool

59 mentions

Languages spoken

  • English
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Carpeting
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Towels
Food and dining
Breakfast options
  • Asian
Location
PT 3981, Jalan Masjid Abidin, City Center, Kuala Terengganu, Malaysia, 20100
Excellent
Location

8.7

Airports

  • Sultan Mahmud Airport (TGG)
    6.2 km
  • Redang Airport (RDN)
    50.7 km

Hospital or clinic

  • Terengganu Specialist Medical Centre
    180 m

Shopping

  • Pasar Payang
    420 m

Convenience store

  • 7 Eleven
    190 m

Cash withdrawal

  • ATM
    60 m
What's nearby

Popular landmarks

  • Abidin Mosque
    120 m
  • Kampung China (Chinatown)
    250 m
  • Bukit Puteri
    360 m
  • Pasar Payang
    420 m
  • Pantai Batu Buruk
    2.1 km
  • Mydin Mall
    2.6 km
  • Crystal Mosque
    2.7 km
  • Muzium Negeri Terengganu
    4.1 km
  • Tengku Tengah Zaharah Mosque
    4.8 km

Nearby landmarks

  • Abidin Mosque
    120 m
  • Terengganu Specialist Medical Centre
    180 m
  • Institute Academic Computer
    180 m
  • RHB @ Jalan Masjid Abidin
    180 m
  • Chinatown
    210 m
  • AmBank @ Jalan Syed Hussin
    220 m
  • UOB Bank @ Jalan Masjid Abidin
    220 m
  • OUB @ Kuala Terengganu
    230 m
  • AffinIslamic Bank Bhd
    240 m
  • Kampung China (Chinatown)
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is not available at the property.
  • Extra bed is not available at this property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:00

Getting around

  • Distance from city center2 KM
  • Travel time to airport (minutes)20

The property

  • Number of floors8
  • Number of restaurants1
  • Number of rooms 165
  • Room voltage240
  • Most recent renovation2013
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Grand Puteri Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness7.7
Facilities7.7
Location8.7
Room comfort and quality7.6
Service8.4
Value for money8.2
High score for Kuala Terengganu
Rating
9+ Exceptional (867)
8-9 Excellent (519)
7-8 Very Good (786)
6-7 Good (310)
<6 Below Expectation (426)
Time of the year
Mar - May (619)
Jun - Aug (773)
Sep - Nov (900)
Dec - Feb (616)
All guests (7,374)
All room types
All languages

Show reviews that mention 

Showing 2,908 verified guest comments
12345
10.0
Exceptional
euriqqa from Malaysia
Family with young children
Superior King
Stayed 1 night in January 2021

nice decent hotel in Tganu”

this is my first time staying at this hotel. it was a nice decent hotel. staff were friendly, facility was ok, they even have individual iron in the room. toilet was clean, bed was conform and clean as well. overall the room was very nice. i wouldn't say no to stay here again. it is an islamic concept room, there was sejadah in the closet for solat. the room service was awesome. i requested two set of bowl and spoon/fork sent to my room, the request was immediately addressed. the only drawback is that the toilet does not include toothbrush, the aircond was too cold (i had to changed the setting to fan) and there was not much variety on breakfast menu. however, the nasi dagang served at breakfast was marvelous. my mom had bihun goreng, and it was nice too.. overall, i would have rated this hotel 4star. one of the best in Tganu definitely. location was in the city centre. closer to all the local attraction. would surely stay here again.

Reviewed January 06, 2021

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10.0
Exceptional
Zulfitri from Malaysia
Family with young children
Superior King
Stayed 1 night in February 2020

Recommended”

- Location at city center. Near to attraction place like market, beach and restaurants. - Walking distance to mosque - Lot of parking space provided by hotel. The premise is not crowded with public. - Reasonable price. We book the room without breakfast because we plan to go to Nasi Dagang Atas Tol cawangan 2 restaurant. - Room and toilet are comfortable. Everything in good condition. It have mini bar, iron, prayer mat, kettle, 4 pillows. Internet connection is good. - Two pools are separated by wall, male and female. Since many tourists come together with small kids, i think there is no problem to swim together at male section. The pool suitable for kids and adults. - Bellman is very helpful. - Before this, i have stayed at least 4 different hotels in KT. This hotel is value for money and i will book this hotel on my next visit in KT.

Reviewed March 10, 2020

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10.0
Exceptional
Muhamad from Malaysia
Family with young children
Superior King
Stayed 1 night in December 2021

Comfortable stay”

The room is clean, not so spacious but just nice with king bed. However, aircond is bit with minor problem with water dripping, and the windy sound whistles through the window all night long. Car park is available, sharing with the mosque in front. Breakfast is delicious with local menu; Nasi dagang, keropok lekor. But not so many choices. Staffs are friendly and helpful.

Reviewed December 20, 2021

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10.0
Exceptional
Noor from Malaysia
Family with young children
Superior King
Stayed 3 nights in February 2019

Great Stay at Grand Puteri KT”

The room is spacious, clean, comfortable bed and pillows, clean toilet with shampoo and soap. Got a fridge with free mineral water, coffee and tea too. All staffs are so friendly and helpful. The parking area are limited but so far we always got a spot. The hotel is just a walking distance to few places - Pasar Payang, restaurants, bus station, mosque (opposite the hotel).

Reviewed August 28, 2019

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10.0
Exceptional
Fuad from Malaysia
Group
Premier Suite
Stayed 1 night in July 2020

Spacious room”

Big room, clean, got pool and limited breakfast menu, not sure if they limit the menu during the PKPP. Nearby pasar payang, medan selera batu buruk which famous for the nasi dagang. If you stay here, better walk to pasar payang because traffic congested badly around here. Downside is parking is limited to visitor, unless they open the parking beside the mouseleum.

Reviewed September 01, 2020

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10.0
Exceptional
Nur from Malaysia
Family with young children
Superior King
Stayed 1 night in September 2020

Awesome”

King size bed fit my family with 3 and 6yo kids. We use to stay one night before we go to Pulau Redang.. i book hotel ni sbb I can park at the hotel utk pergi ke pulau Redang. Then we take grab to the jetty.. klu nk jln kaki pun ok.. 5-10min walk only.. tp sbb ktorg ada kids, susah utk jln kaki dgn brg smua.. so we take grab.. harga RM4.. so ok lah.. the Staff sgt baik.. bestttt sgt jln-jlm ganu 2020..

Reviewed September 17, 2020

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10.0
Exceptional
sharifah from Malaysia
Couple
Superior King
Stayed 1 night in August 2019

SUPERB BREAKFAST”

nasi dagang the best!! all local foods you can get it here during your buffet breakfast.. saving time to go and find warung for good trengganu breakfast.. really recommended!! and the room clean.. staffs friendly..

Reviewed February 27, 2020

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10.0
Exceptional
Zafuan from Malaysia
Family with teens
Superior Twin
Stayed 3 nights in May 2022

I recommended”

This is my second time stay at this hotel. Very2 good in all point. Room n toilet soo clean, breakfast the hotel provided local best food like nasi dagang, pulut with kelapa n ikan masin , ubi with kelapa and other......i will stay again n again.

Reviewed May 06, 2022

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10.0
Exceptional
Ahmad from Malaysia
Family with young children
Superior King
Stayed 3 nights in August 2019

Always the best choice”

Always being my choice of accommodation whilst in Kuala Terengganu. Perfect for Moslem travellers as a mosque is just next door. Located centrally and very near to the bus station thus making it a good base to explore the city. Also near to the Shahbandar jetty to Redang Island. Foods and the swimming pool are also commendable plus service with smiles from all the staff. Book without doubt.

Reviewed August 14, 2019

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10.0
Exceptional
Sureana from Malaysia
Couple
Superior King
Stayed 1 night in July 2019

Feel like in the 5 stars hotel”

Pros: Big room, very friendly staff (all staff, including the housekeeping). Checking in was fast & was allowed for early check in. Near a mosque. Free parking, many of the tourist attractions are at walking distance, nearby famous eataries like fairuz nasi kerabu, restoran mat binjai & the list goes on. Keep up the good work.

Reviewed July 22, 2019

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10.0
Exceptional
Mohd from Malaysia
Couple
Superior King
Stayed 1 night in May 2019

Good location especially for muslim travelers”

The location is situated right at the city center. The Abidin Mosque is accesible from the hotel parking space which is located in front of the hotel. Pasar Payang is within walking distance. Not to mention that the bus terminal is also behind the hotel. While the bus terminal is near, you can't hear the noise from the room. The breakfast was good too.

Reviewed June 02, 2019

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10.0
Exceptional
Ahmad from Malaysia
Solo traveler
Superior King
Stayed 1 night in October 2019

A good hotel in all aspects”

I am a repeating guest of this hotel everytime I am in Kuala Terengganu. Nice breakfast, lovely pool, practical room layout, courteous staffs. I stayed here often as I always feel welcome and at home each time. Book without doubt.

Reviewed October 17, 2019

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10.0
Exceptional
Khalimatul from Malaysia
Family with teens
Superior King
Stayed 2 nights in September 2019

Great”

A must place to stay whenever I go to Terengganu. Located in the mid town of KT, hence nearby to Pasar Payang, MBKT and tourism attractions. Price wise. Swimming pool is an okay. Staffs are good. I'll be back here for sure.

Reviewed September 29, 2019

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10.0
Exceptional
Hamidatul from Malaysia
Couple
Superior King
Stayed 1 night in September 2019

Exceptional”

Staff was friendly and nice. Room was cozy and clean. Near to restaurant. The pool is clean. Definitely my place to stay if ever I go to Terengganu for holiday.

Reviewed September 11, 2019

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10.0
Exceptional
Salmi from Malaysia
Business traveler
Superior King
Stayed 1 night in July 2019

Good location, polite staff”

Staff were polite & helpful. Great smiles. Good location. Very near to Masjid Abidin (Masjid Putih). Breakfast buffet was good - traditional food served : nasi dagang, keropok lekor etc. Overall pleasant stay.

Reviewed August 25, 2019

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10.0
Exceptional
Anis from Malaysia
Couple
Superior King
Stayed 2 nights in August 2020

VERY GOOD”

one of the best hotel in KT, good location, ample parking, good breakfast, nice food, welcome drink (just plain water), big room BUT lack amenities (toothbrush. etc) - can get free 'cuckoo' filtered water refill at the back of hotel :)

Reviewed August 28, 2020

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10.0
Exceptional
JUNAIDAH from Malaysia
Family with young children
Superior King
Stayed 1 night in January 2020

GREAT EXPERIENCE!”

I LOVE THE HOTEL BECAUSE THE ROOM, BATHROOM WAS SO CLEAN & COMFORTABLE. THE POOL & LIFT ALSO SO GOOD SMELL. NICE STAFF & DELICIOUS BREAKFAST. I & MY FAMILY ENJOY TO STAY HERE AGAIN!

Reviewed January 16, 2020

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10.0
Exceptional
Khalimatul from Malaysia
Family with young children
Superior King
Stayed 1 night in November 2019

My all time fav hotel whenever I'm in KT. ”

This hotel has everything that I need. Pros Adequate facilities smooth check in and check out plenty parking (guarded parking) Near to attractive places, Payang is just five minutes away

Reviewed November 27, 2019

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10.0
Exceptional
Serihani from Malaysia
Family with young children
Superior Twin
Stayed 1 night in December 2020

Great location”

We had stay 4d3n here. The hotel is near to kedai pasar payang and walking distance with other shops. They have a restaurant (small stall) at the lobby area. The food was tasty with super reasonable price. Definately ill come again. Tq.

Reviewed December 14, 2020

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10.0
Exceptional
Shima from Malaysia
Family with young children
Superior Twin
Stayed 1 night in November 2021

Nice and clean”

Lokasi di tengah bandar. Hotel yg kemas dan bersih. Good fasilities and the staf is very helpfull....

Reviewed November 20, 2021

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