![Swimming pool [outdoor], Grand Mercure Medan Angkasa in Medan](http://pix10.agoda.net/hotelImages/65511/-1/6a777be925e4ddac89b2ce3ebe0a2684.jpg?ca=12&ce=1&s=1024x768 "Swimming pool [outdoor], Grand Mercure Medan Angkasa in Medan")
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10 travelers have booked today.
Grand Mercure Medan Angkasa
Jl. Sutomo No.1, Medan Perjuangan, Medan, Indonesia, 20235 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Medan Perjuangan, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Maimun Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
Facilities
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/65511/-1/9084030c434843fa0dacfc9e3e20a423.jpg?ca=12&ce=1&s=1024x768)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/65511/-1/6a777be925e4ddac89b2ce3ebe0a2684.jpg?ca=12&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/65511/-1/9084030c434843fa0dacfc9e3e20a423.jpg?ca=12&ce=1&s=98x98&ar=1x1)
Convenient and great staffs”
We had a good time staying here. Spacious room, clean bathroom and sheets. The downside is the elevator does not reach the basement. I suddenly needed to bring my 24" luggage to the room and the car was parked in the basement. There was no staff standby around there and no elevators. So I gotta carry that 15kg luggage by stairs to the GF. It was exhausting...
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Dear Mrs.Belinda, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Grand Mercure Medan Angkasa
Big room and delicious foods”
Pro - good location, spacious and clean room. Good foods and veriaties of foods. Cons - During peak hours, Slack counter service during check in, no urgency towards waiting customers eventhough there is 2 counters available & 4 frontdest staff is at the counter. Please improved the frontdesk service.
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Dear Mr. Mohd, Thank you for taking the time to tell us about your experience at the Grand Mercure Maha Cipta Medan Angkasa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Great hotel ”
we stayed 7 days, the staff were always friendly and helpful. Great, comfortable hotel. We were thankful to be able to help support the hotel during Covid time. They are responsibly taking care of safely being open and serving people. Will go back!
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Dear Mr.Ron, We very much appreciate your comments regarding your stay at Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Grand Mercure Medan Angkasa
Best of the best price and room”
Puas banget, pelayanannya baik staff smuanya ramah dan gercep kalo ada kendala, room bersih baik sesuai ekspektasi bahkan lbh bagus dr ekspektasi huahhh viewnya apalagi. Breakfastnya juga weeenaaak dan banyak menunya. Overal perfect with low price dgn hotel kualitas bintang 5. And yes, next i'll be back again to this place. Thankyou so much for the humble welcome, mercure!❤️
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Dear Mrs. Wenny, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback from our valued guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve the quality of our services. Once again thank you for taking the time to post a review of your stay with us. We look forward to welcome you back in our hotel and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Grand Mercure Medan Angkasa
Honeymoon trip”
The best honeymoon trip! Thank you for decor my room as well. The room was Spacious and Clean. Helpful staff especially Ms Vivi in Receptionist who helps me a lot. Well maintenance, delicious food and im very happy to stay in this hotel. We will be back soon, thank you grand mercure medan.
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Dear our beloved guest, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager
My Preferred Hotel When in Medan”
The staffs are absolutely fantastic. They are all very friendly. The ambiance of the hotel is brilliant. Their buffet breakfast has varieties of food. It's great. Honestly, as a Malaysian I love to stay at Grand Mercure when in Medan
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Dear guest, Thank you for staying with us, we are glad to know that you really enjoyed your time with us, especially knowing that our service & facilities impressed you that much for us to receive such great review. Appreciate you for putting such a perfect rating on Agoda. We look forward to welcoming you back here again to continue showcasing you the services and hospitality you would expect from Accor Group Hope to see you around soon! Rachmad Suwardi General Manager
V.Raj from Singapore”
Great with everything went enjoyable stay at Grand Mercure, Medan and the staffs were all friendly and helpful with clean room environment.
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Dear Mr. Rajendran, Thank you for taking the time to tell us about your experience at the Grand Mercure Maha Cipta Medan Angkasa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Nice & Wonderful Hotels ”
This GM have renovated i have been this 20 years ago whom the first 5 stars hotel in medan , middle and startegy location in Medan , the room was renovate and was Accor Member - i suggest you choose this hotel for anyone trip in Medan City , Indonesia ........
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Dear Mr.Effendi, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Grand Mercure Medan Angkasa
Great Facility. Very Friendly Stsffs”
This Grand Mercure Medan is among the best hotel with fantastic facilities. And we can see by ourselves that it's a corporate culture embedded in its entire staffs workforce to be friendly
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Dear guest, Thank you for staying with us, we are glad to know that you really enjoyed your time with us, especially knowing that our service & facilities impressed you that much for us to receive such great review. Appreciate you for putting such a perfect rating on Agoda. We look forward to welcoming you back here again to continue showcasing you the services and hospitality you would expect from Accor Group Hope to see you around soon! Rachmad Suwardi General Manager
Good hotels, good views”
Gw dpt kamar premium dengan pemandangan kolam, gw sm tmn"gw habisin wktu yg oke banget slma dsn. Thnkyouuuu
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Tamu kami yang terhormat, Terima kasih untuk masukkan yang sangat baik untuk Grand Mercure Medan Angkasa Kami berharap untuk bisa menyambut kedatangan Anda kembali dimasa yang akan datang Hormat Kami, Rachmad Suwardi General Manager
BEST PRICE WITH BEST FACILITIES”
Its the biggest room with cheap price and many facilities were provided than all the other did..
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Dear our beloved guest, My name is Rachmad Suwardi, General Manager of Grand Mercure Medan Angkasa. Allow me to express my gratitude for dropping us a review regarding your perfect stay with us. I am happy to know we managed to provide you with comfort throughout your stay. This will bring nothing more than encouragement for us to keep improving the quality of our services. Thank you again for sharing your experience with us. Stay safe and looking forward to welcoming you again soon at Grand Mercure Medan Angkasa! Best Regards, Rachmad Suwardi General Manager
Clean Room”
Friendly staff. Clean room. Very Clean bed sheets. Sleep with a peace of mind!
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Dear Mr. Jabbar We very much appreciate your comments regarding your stay at the hotel Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will shere your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuosly improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Grand Mercure Medan Angkasa
Biz Travelling”
Good place to stay when you have a biz trip
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Dear Mr. Dody, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback from our valued guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve the quality of our services. Once again thank you for taking the time to post a review of your stay with us. We look forward to welcome you back in our hotel and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Grand Mercure Medan Angkasa
More than I could ask for”
I have always stayed in Grand Mercure for the last 2 years and their service is top-notch. I recommend this hotel to anyone who wants to visit Medan or simply to have a staycation.
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Dear Mrs. Belinda, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback from our valued guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve the quality of our services. Once again thank you for taking the time to post a review of your stay with us. We look forward to welcome you back in our hotel and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Grand Mercure Medan Angkasa
Best time of my life”
5 stars for everything
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Dear Mr. Nur, Thank you for the time spent to share your thoughts on Agoda Page. We very much appreciate to receive positive feedback regarding your stay at the Grand Mercure Medan Angkasa. I will share your comments with our team. However, I sincerely apologized that we failed to meet your satisfaction during your stay with the noise room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be rest assured that we will take your feedback on board to further improve. Again, thank you very much for taking your valuable time to give us an amazing review. We hope your next visit will be as pleasant as the previous one. Sincerely, Hendra J Ngantung General Manager Grand Mercure Medan Angkasa
Good for business traveler”
Friendly staff and great location
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Dear Mr.Poah We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Overall is good”
Good food, strategic location, good environment
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Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. happy to read that you enjoyed our room and the hospitality of our team. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. Stay safe and looking forward to welcoming you again soon at Grand Mercure Medan Angkasa! Sincerely Rachmad Suwardi General Manager
Exceptional”
very nice hotel & all the staff were nice
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Dear Mrs. Adelina We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Overall is good”
Good environment, strategic location, good food
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Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. happy to read that you enjoyed our room and the hospitality of our team. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. Stay safe and looking forward to welcoming you again soon at Grand Mercure Medan Angkasa! Sincerely Rachmad Suwardi General Manager
Recommended hotel in medan”
Good price, facility and food
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Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. happy to read that you enjoyed our facility and our breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager