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Grand Mercure Malang
Grand Mercure Malang
Grand Mercure Malang
Grand Mercure Malang
Grand Mercure Malang
Grand Mercure Malang
Grand Mercure Malang

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9.3

Exceptional

325 reviews

325 reviews

Housekeeping27
Breakfast11
Food & Dining6
See map

9.2

Exceptional

Location rating score

Exceptional location - 2.89 kilometers from city center
Parking
FREE
Popular landmarks
Hawai Waterpark 2.3 km
Malang City Hall Monument 4.3 km
Museum Malang Tempo Doeloe 4.3 km
Jodipan Colorful Village 4.7 km
Malang City Square 4.7 km
Jami Great Mosque Malang 4.9 km
Singosari Temple 8.4 km
D'Topeng Kingdom Museum 15.9 km
Coban Rondo Waterfall 19.9 km
Rainbow Waterfall 24.1 km
Nearby landmarks
Train Station Belimbing 400 m
Jaya Abadi Gallery 620 m
Taman Gotong Royong 650 m
Araya 660 m
Carrefur Market 810 m
Persada Hospital 830 m
Masjid Ar-Rahman 1.1 km
apotek grajakan 1.1 km
SMUK Kolese Santo Yusuf 1.1 km
Pasar Pandanwangi 1.2 km
Newly built in 2021

Grand Mercure Malang

Jalan Pandji Suroso No 7 Malang Jawa Timur, Malang Center, Malang, Indonesia, 65126 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Malang Center part of Malang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Malang City Square. Rated with 4 stars, this high-quality property provides guests with access to massage, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

450 meters to public transportation

Top Value

Airport transfer

Excellent breakfast

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Check-in/out [express]

This property is in high demand!

13 travelers have booked today.

Value for money9.3
Location rating9.2
Nearest airportAbdul Rachman Saleh Airport (MLG)
Distance to airport7.0 km

Rooms available at Grand Mercure Malang

Deluxe Room with 2 single beds, City side
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Deluxe Executive with 2 single beds, Mountain View
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Deluxe Room with 1 kingsize bed, City side
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Junior Suite with Mountain View
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Executive King Suite with Mountain View
...
  • Room size: 62 m²/667 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Executive with 1 kingsize bed, Mountain view
...
  • Mountain view
  • 1 king bed
Enter dates to see prices
Junior Suite with 1 kingsize bed, Mountain view
...
  • Mountain view
  • 1 king bed
Enter dates to see prices
Executive Suite with 1 kingsize bed, Mountain view
...
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Executive King Room with Mountain View
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Junior King Suite with Mountain View
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Mercure Malang?

Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee.

How do I get to Grand Mercure Malang?

For those who wish to drive their own cars, Grand Mercure Malang has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Malang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Mercure Malang?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Malang. There's an additional charge of 150000 IDR for adults and 75000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Mercure Malang?

Grand Mercure Malang features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Grand Mercure Malang?

Grand Mercure Malang does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Grand Mercure Malang?

The closest airport to Grand Mercure Malang is Abdul Rachman Saleh Airport, 6.9 km away.

What is the closest train, metro, or bus station to Grand Mercure Malang?

The closest train, metro, or bus station to Grand Mercure Malang is Train Station Belimbing, 390 m away.

What restaurants are nearby Grand Mercure Malang?

Grand Mercure Malang’s neighborhood is Malang Center which includes popular restaurants such as Bakso President, Warung Lesehan Yogyakarta and Bakso Bakar Pak Man.

What popular shopping places are close to Grand Mercure Malang?

Located in the Malang Center area, Grand Mercure Malang is close to great shopping choices like Malang Town Square, Birds and Flower Market Malang and Cyber Mall.

What are popular attractions near Grand Mercure Malang?

Grand Mercure Malang’s location in the Malang Center neighborhood makes it close to famous attractions including Malang City Square, Jodipan Colorful Village and Jami Great Mosque Malang.

What popular beaches are close to Grand Mercure Malang?

Grand Mercure Malang’s Malang Center neighborhood also includes Kondang Merak Beach, Balekambang Beach and Sendang Biru Beach.

What popular natural sightseeing spots are close to Grand Mercure Malang?

Grand Mercure Malang is located within Malang Center, which makes it conveniently close to natural sights including Rainbow Waterfall, Coban Jahe Waterfall and Firefly Park.

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See map

Explore the neighborhood

What people love about Grand Mercure Malang

  • 9.2

    Exceptional
    Staff 

    "Staff are helpful"

    RETNO

    |

    November 24, 2022

  • 10

    Exceptional
    Location

    "Perfect : location, performance, serve, etc."

    Herry

    |

    November 19, 2022

  • 10

    Exceptional
    Cleanliness

    "Very comfortable and clean."

    lim

    |

    November 15, 2022

Overall rating:

9.3

Exceptional
325 reviews
Cleanliness
9.6
Facilities
9.4
Location
9.2
Read all reviews >
What travelers say they love:
Hotel location is good and room layout is nice!
Hui from Singapore
Group
More about Grand Mercure Malang

More about Grand Mercure Malang

Grand Mercure Malang

Enjoy the best of Malang and nearby adventures with a stay at Grand Mercure Malang. Are you seeking the true Malang? Experiencing the best of the city's culture is easy with a stay at Grand Mercure Malang, located merely 4.7 km from Malang City Square.
Enjoy all that Grand Mercure Malang has to offer! Exploring Malang is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For health reasons, smoking is not permitted anywhere inside the hotel.


Grand Mercure Malang

Enjoy the best of Malang and nearby adventures with a stay at Grand Mercure Malang. Are you seeking the true Malang? Experiencing the best of the city's culture is easy with a stay at Grand Mercure Malang, located merely 4.7 km from Malang City Square.
Enjoy all that Grand Mercure Malang has to offer! Exploring Malang is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For health reasons, smoking is not permitted anywhere inside the hotel.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Grand Mercure Malang. Don't start your vacation days without your morning coffee, available every morning in the café.
Fill your days with the array of activities and facilities offered at Grand Mercure Malang. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room.


Around the property

Be sure to visit some of the city's popular sights during your stay in Malang. Be sure to visit Malang City Hall Monument located 4.2 km away, an item on every checklist of those who travel to Malang.

Amenities and facilities
Exceptional
Facilities

9.4

Languages spoken

  • English
  • Indonesian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Light therapy
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Location
Jalan Pandji Suroso No 7 Malang Jawa Timur, Malang Center, Malang, Indonesia, 65126
Exceptional
Location

9.2

Airports

  • Abdul Rachman Saleh Airport (MLG)
    7.0 km
  • Juanda International Airport (SUB)
    64.5 km

Public transportation

  • Train Station Belimbing
    400 m
  • Train Station Malang
    4.2 km

Hospital or clinic

  • Persada Hospital
    830 m

Shopping

  • Malang Town Square
    3.7 km

Cash withdrawal

  • ATM
    620 m
What's nearby

Popular landmarks

  • Hawai Waterpark
    2.3 km
  • Malang City Hall Monument
    4.3 km
  • Museum Malang Tempo Doeloe
    4.3 km
  • Jodipan Colorful Village
    4.7 km
  • Malang City Square
    4.7 km
  • Jami Great Mosque Malang
    4.9 km
  • Singosari Temple
    8.4 km
  • D'Topeng Kingdom Museum
    15.9 km
  • Coban Rondo Waterfall
    19.9 km
  • Rainbow Waterfall
    24.1 km

Nearby landmarks

  • Train Station Belimbing
    400 m
  • Jaya Abadi Gallery
    620 m
  • Taman Gotong Royong
    650 m
  • Araya
    660 m
  • Carrefur Market
    810 m
  • Persada Hospital
    830 m
  • Masjid Ar-Rahman
    1.1 km
  • apotek grajakan
    1.1 km
  • SMUK Kolese Santo Yusuf
    1.1 km
  • Pasar Pandanwangi
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00

Getting around

  • Airport transfer fee150000 IDR
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)150000 IDR

The property

  • Number of bars/lounges1
  • Number of floors16
  • Number of restaurants3
  • Number of rooms 264
  • Year property opened2021

Reviews of Grand Mercure Malang from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.6
Facilities9.4
Location9.2
Service9.4
Value for money9.3
High score for Malang
Rating
9+ Exceptional (131)
8-9 Excellent (14)
7-8 Very Good (13)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (54)
Jun - Aug (30)
Sep - Nov (44)
Dec - Feb (37)
All guests (325)
All room types
All languages

Show reviews that mention 

Showing 165 verified guest comments
12345
10.0
Exceptional
Anastasia from Indonesia
Family with young children
Deluxe Room with 1 kingsize bed, City side
Stayed 1 night in February 2022

Good and clean”

We stayed only 1 night, The room was spacious, the aircon works well, i love the bathroom, it was spacious and clean. breakfast area was good, and have several options of food. My main concern was the pool. Unfortunately the pool was not as good as it supposed to be. The water is not clean, maybe they didn't turn on the pool filter. I hope they pay an attention to the cleanliness of the pool's water, because it was a major turn off for me when i saw the water is not clean.

Reviewed February 06, 2022

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Sugeng Sonten, Welcome to Grand Mercure Malang Mirama, thank you for taking your time to give you the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. We apologize for your inconvenience, We apologize for your inconvenience while staying at our hotel, especially the problem with our swimming pool, your input means a lot to us so that we can do better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or even with family. This review of you will make a lesson for us so that in the future better in the future. Regards, General Manager

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Grand Mercure Malang
10.0
Exceptional
Yenny from Indonesia
Couple
Junior Suite with 1 kingsize bed, Mountain view
Stayed 2 nights in January 2022

The hotel excellent service and huge room”

The hotel is new like 3.5 months now and we already stayed for 4x now because the room space big and hotel room is clean. They have 2 restorant and will be another chinese resto is coming on March. The japanese resto got teppanyaki but they need to upgrade the taste. The atmosphere for the resto nice and cozy only food taste in Japanese need to be improve.

Reviewed January 26, 2022

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Welcome to Grand Mercure Malang Mirama, thank you for taking your time to give you the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. thank you for your input on the taste displayed by our Japanese restaurant, we will make improvements in the future so that the taste of our Japanese cuisine is even more improved and tastier, we are also very happy if you can come back to our Japanese restaurant so that you can feel the change in taste our taste. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or even with family. Maturnuwun Regards, General Manager

Responded February 15, 2022
Grand Mercure Malang
10.0
Exceptional
Yulie from Indonesia
Family with young children
Deluxe Executive with 2 single beds, Mountain View
Stayed 2 nights in December 2021

Very good service, new hotel clean, nice room,good facility”

Very good service...sy ketinggalan hp di kamar ketika sudah cek out menuju Bali, lalu segera diatur kirim ke hotel saya di Bali dengan cepat dan selamat..Thank you banget Pak Rezki untuk bantuannya..

Reviewed December 20, 2021

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Welcome to Grand Mercure Malang Mirama, thank you for taking your time to give you the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. We appreciate for trusting the accommodation to stay at Grand Mercure Malang Mirama, hopefully you can return to stay at Grand Mercure Malang Mirama, stay save stay healthy.. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or even with family. Maturnuwun, Regards, General Manager

Responded February 15, 2022
Grand Mercure Malang
10.0
Exceptional
Cindy from Indonesia
Family with young children
Deluxe Room with 1 kingsize bed, City side
Stayed 1 night in May 2022

All is excellent”

The room is spacious with pool view. Breakfast is so good with many various food. Staff is very helpfull and service is very good. Pool is very big and have a big slide. For kids, this hotel have many activity for kids especially at weekend or public holiday, also have a kids land for baby or toddler. This hotel have 3 restaurant and the lobby is luxurious. Very satisfied stay at Grand Mercure Malang Mirama.

Reviewed June 05, 2022

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DEAR CINDY, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us. I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded June 06, 2022
Grand Mercure Malang
10.0
Exceptional
Kayen from Indonesia
Family with young children
Deluxe Room with 1 kingsize bed, City side
Stayed 2 nights in December 2021

Best value hotel. ”

Hotel is clean, parking lot is very spacious, service is very good, a lot of choices at bf and taste was fit ours. My kid is very happy with swimming pool. Hope the gym will be open and fully functional at next stay.

Reviewed January 23, 2022

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Welcome to Grand Mercure Malang Mirama, thank you for taking your time to give you the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. entrusting the accommodation to stay at Grand Mercure Malang Mirama, hopefully you can return to stay at Grand Mercure Malang Mirama, stay save stay healthy.. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or even with family. Maturnuwun Regards, General Manager

Responded February 15, 2022
Grand Mercure Malang
10.0
Exceptional
winda from Indonesia
Family with young children
Deluxe Executive with 1 kingsize bed, Mountain view
Stayed 1 night in January 2022

Best experience!”

The stay is beyond my expectations. The staffs are very friendly and detailed. The breakfast menus are varied and all delicious. The room is clean too. My kids love staying here.

Reviewed January 15, 2022

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Welcome to Grand Mercure Malang Mirama, thank you for taking your time to give you the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. We appreciate for trusting the accommodation to stay at Grand Mercure Malang Mirama, hopefully you can return to stay at Grand Mercure Malang Mirama, stay save stay healthy.. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or even with family. Maturnuwun, Regards, General Manager

Responded February 15, 2022
Grand Mercure Malang
10.0
Exceptional
pressy from Indonesia
Family with teens
Deluxe Executive with 1 kingsize bed, Mountain view
Stayed 3 nights in May 2022

New hotel with excellent facilities”

It’s a brand new hotel and so far the best in Malang in my opinion. The hotel is spotless, tidy and beautiful. It’s the best place for family. The breakfast has wide range options, and the resto is so beautiful with fantastic and helpful restaurant staffs. I hope they will keep the good

Reviewed May 08, 2022

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Dear Pressy, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us, and that you found our hotel cleanliness is top notch, with good variety of breakfast with helpful staffs. I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded May 11, 2022
Grand Mercure Malang
10.0
Exceptional
Cindy from Indonesia
Family with young children
Junior Suite with 1 kingsize bed, Mountain view
Stayed 1 night in April 2022

New hotel”

The junior suite room is very comfy,spacious and also clean..my kids like it very much..the facilities are good..ebisu resto has tasteful foods..most of the staff are nice..

Reviewed May 01, 2022

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Dear Cindy, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us and you found our Junior Suite room was very comfortable, spacious and clean, also our food quality at Ebisu Restaurant and the hospitality of our staffs was to your satisfaction. I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded May 02, 2022
Grand Mercure Malang
10.0
Exceptional
Cindy from Indonesia
Family with young children
Deluxe Room with 1 kingsize bed, City side
Stayed 1 night in May 2022

Best hotel in Malang”

New hotel in Malang. All is best. Pool is nice. Breakfast so yummy and so many various. Room spacious and clean.

Reviewed June 05, 2022

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DEAR CINDY, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us. I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded June 06, 2022
Grand Mercure Malang
10.0
Exceptional
Yenny from Indonesia
Couple
Deluxe Executive with 1 kingsize bed, Mountain view
Stayed 1 night in July 2022

Good food at Lanhua n great hospitality ”

Always feel coming back home when stayed at this hotel , beside the excellent hospitality from the staff they have very excellent Chinese food with outstanding chef ( Chef Roger) . The food taste excellent.

Reviewed July 09, 2022

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DEAR YENNY, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us especially our excellent hospitality and our Chinese food with outstanding chef (Sifu Roger). I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded July 12, 2022
Grand Mercure Malang
10.0
Exceptional
Esther from Indonesia
Group
Deluxe Executive with 2 single beds, Mountain View
Stayed 1 night in December 2021

Good value for money!”

The hotel is new and very clean. I even decided to extend another night in this hotel. Thanks Grand Mercure Malang!

Reviewed December 31, 2021

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Welcome to Grand Mercure Malang Mirama, thank you for taking your time to give you the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. we apreciate and thank you because you entrusting the accommodation to stay at Grand Mercure Malang Mirama, hopefully you can return to stay at Grand Mercure Malang Mirama, stay save stay healthy.. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or even with family. Maturnuwun, Regards, General Manager

Responded February 15, 2022
Grand Mercure Malang
10.0
Exceptional
Primo from Indonesia
Family with young children
Deluxe Room with 1 kingsize bed, City side
Stayed 2 nights in May 2022

Exceptional”

Hotel is clean, the swimming pool has a slide, staff are friendly and helpful, variety of food for breakfast, the location is 20 - 30 minutes to Abdulrahman saleh airport.

Reviewed May 15, 2022

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Dear Primo, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us and that you found our hotel is clean, the staffs are friendly and helpful, also the breakfast variety is good. I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded May 20, 2022
Grand Mercure Malang
10.0
Exceptional
Khaterin from Indonesia
Family with young children
Deluxe Room with 2 single beds, City side
Stayed 1 night in May 2022

The best in malang”

I recommend this hotel especially for couple and family who brings children. Really good and nice staff, my room also free upgraded to deluxe executive. I definitely will go back to this hotel if i visit malang again

Reviewed May 17, 2022

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Dear Khaterin, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us and that you found our hotel is clean, the staffs are friendly and helpful, also the breakfast variety is good. I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded May 20, 2022
Grand Mercure Malang
10.0
Exceptional
Chatalia from Indonesia
Family with teens
Deluxe Room with 2 single beds, City side
Stayed 2 nights in March 2022

Best Hotel in Malang”

Room is spacious and clean. Many options for breakfast menu. Spacious parking space.

Reviewed April 04, 2022

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Dear Chatalia, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us and you found our room is spacious and clean, the many variety of our breakfast was good and the parking space was spacious. I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Matur nuwun, Best regards, Sugito Adhi General Manager

Responded April 05, 2022
Grand Mercure Malang
10.0
Exceptional
Yenny from Indonesia
Couple
Junior Suite with 1 kingsize bed, Mountain view
Stayed 1 night in January 2022

The best hotel in Malang”

The hotel is new, clean , all facilities are fine. The designed is modern

Reviewed January 11, 2022

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Welcome to Grand Mercure Malang Mirama, thank you for taking your time to give you the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. entrusting the accommodation to stay at Grand Mercure Malang Mirama, hopefully you can return to stay at Grand Mercure Malang Mirama, stay save stay healthy.. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or even with family. Maturnuwun, Regards, General Manager

Responded February 15, 2022
Grand Mercure Malang
10.0
Exceptional
JESSICA from Indonesia
Family with young children
Deluxe Room with 2 single beds, City side
Stayed 2 nights in May 2022

New hotel, clean, good hospitality ”

Worth it, new hotel, good location, very clean, big swimming pool

Reviewed May 29, 2022

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DEAR JESSICA Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us. I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded May 30, 2022
Grand Mercure Malang
10.0
Exceptional
ARDI from Indonesia
Family with young children
Deluxe Room with 2 single beds, City side
Stayed 3 nights in May 2022

Exceptional”

Stunning and delicious breakfast, room is large enough compare the other hotels. Pool is OK, large parking area, hotel location is good and not to crowded.

Reviewed May 21, 2022

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DEAR ARDI, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us. I will forward your feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded May 26, 2022
Grand Mercure Malang
10.0
Exceptional
Lieke from Indonesia
Family with young children
Deluxe Executive with 2 single beds, Mountain View
Stayed 1 night in May 2022

Exceptional”

The best hotel in Malang.. buagusss poll dan kamare jg bersih.. cm syg karpetnya rontok2 aja jadi nempel2 disandal nya.. overall kereeenn..

Reviewed May 03, 2022

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Lieke yang terhormat, Sugeng Enjing! Salam hangat dari Grand Mercure Malang Mirama! Terima kasih telah meluangkan waktu untuk memberikan ulasan terbaik kepada kami, umpan balik positif Anda sangat baik untuk kami di masa depan untuk kebaikan hotel kami. Senang mengetahui bahwa Anda menikmati pengalaman menginap bersama kami. Terutama saya senang mendengar Anda menikmati kamar yang bersih. Ulasan baik Anda akan diteruskan kepada seluruh tim, agar memotivasi kami untuk selalu memberikan pelayanan yang terbaik. Sekali lagi kami ucapkan terima kasih atas ulasan yang anda berikan kepada kami, semoga sehat selalu, dan kami selalu berharap anda dapat kembali ke Grand Mercure Malang Mirama bersama rekan, sahabat atau bersama keluarga. Matur nuwun. Salam Hangat, Sugito Adhi General Manager

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Grand Mercure Malang
9.6
Exceptional
Udi from Indonesia
Couple
Deluxe Room with 2 single beds, City side
Stayed 2 nights in April 2022

Brand new hotel, good facility”

Kudos to FB team which includes Asnan as breakfast manager who brought our breakfast to the table, Melda ( FB captain) who makes sure the quality of FB is beyond our expectation, Dwi ( lobby), Fridha ( FB) and Novita (kitchen) and the whole FB crew who made our trip memorable. Overal, the whole facility was amazing: gym, massage, pool, etc. Service was imppecable, and location is close to center city within reachable

Reviewed April 09, 2022

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Dear Udi, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us and you found your experience was beyond your expectation and memorable. I will forward your feedback with Asnar, Melda, Dwi, Novita and all our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded April 11, 2022
Grand Mercure Malang
9.6
Exceptional
Roni from Indonesia
Family with young children
Deluxe Executive with 2 single beds, Mountain View
Stayed 5 nights in June 2022

Cleaning services”

Please keep more cleaning services in the room to male customer more convertable and enjoy the stay in hotel. All in good hotel and friendly staff. Also good food for breakfast and dining room service as well.

Reviewed June 25, 2022

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DEAR RONI, Sugeng Enjing! Warmest greetings from Grand Mercure Malang Mirama! Thank you for taking your time to give the best reviews to us, your positive feedback is very good for us in the future for the good of our hotel. I am glad to hear that you enjoyed your stay with us. I will forward your positive feedback also your constructive feedback with our team, thus may motivate them to serve our guests better in the future. Once again we thank you for the reviews you gave us, may you be healthy always, and we always hope you can return to Grand Mercure Malang Mirama with colleagues, friends or with family. Maturnuwun Best Regards, Sugito Adhi General Manager

Responded June 26, 2022
Grand Mercure Malang
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