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Exterior view, Grand Mahkota Hotel in Pontianak
Superior Twin, Grand Mahkota Hotel in Pontianak
Lobby, Grand Mahkota Hotel in Pontianak
Interior view, Grand Mahkota Hotel in Pontianak
Interior view, Grand Mahkota Hotel in Pontianak
Fitness center, Grand Mahkota Hotel in Pontianak
Ballroom, Grand Mahkota Hotel in Pontianak

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7.7

Very good

168 reviews

168 reviews

Breakfast5
Housekeeping2
See map
See map

7.8

Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
Kapuas Square 350 m
Saint Joseph Cathedral 750 m
Masjid Jami At 1.4 km
Keraton Kadriah 1.8 km
Betang House 1.8 km
Equator Monument 3.0 km
Museum Negeri Pontianak 3.1 km
Ayani Mega Mall 3.5 km
Digulis Monument 4.0 km
Masjid Raya Mujahidin 8.5 km
Nearby landmarks
Kapuas Square 350 m
Taman Alun-Alun Kapuas 410 m
Pusat Souvenir Pontianak 490 m
Pontianak Port 560 m
Paraktek Umum dr. Buddy S 710 m
Kapuas Indah Shop 720 m
Supermarket Kaisar 730 m
Klinik Pratama Pacificus BOS 750 m
Saint Joseph Cathedral 750 m
Parkir Olimpia 870 m

Grand Mahkota Hotel

Jalan Sidas No 8, Pontianak City Center, Pontianak, Indonesia, 78117 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Front desk [24-hour]

310 meters to Kapuas Square

Free Wi-Fi in all rooms!

Daily housekeeping

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Shuttle service

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Pontianak every 6 minutes on Agoda.com
Value for money8.0
Distance to city center1 km
Location rating7.8
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport15.9 km

Rooms available at Grand Mahkota Hotel

Superior Queen Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior Twin Only
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
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Superior Queen
...
  • Room size: 23 m²/248 ft²
  • River view
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Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 25 m²/269 ft²
  • River view
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
Enter dates to see prices
Superior King Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Superior Room
...
  • Room size: 23 m²/248 ft²
  • 1 double bed or 2 single be...
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Twin/Double Room
...
    Enter dates to see prices
    Executive Suite
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Grand Mahkota Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Grand Mahkota Hotel?

      A stay at Grand Mahkota Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Mahkota Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pontianak with private transportation, the hotel can arrange car rental for you.

      Is breakfast offered at Grand Mahkota Hotel?

      Wake up to a great buffet breakfast at Grand Mahkota Hotel. Adults can enjoy breakfast offered with an additional charge of 50000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Grand Mahkota Hotel?

      Grand Mahkota Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

      What is the smoking policy at Grand Mahkota Hotel?

      Grand Mahkota Hotel does permit smoking in some areas and is not 100% smoke-free.

      What restaurants are nearby Grand Mahkota Hotel?

      Grand Mahkota Hotel’s neighborhood is Pontianak City Center which includes popular restaurants such as A Hin Chai Kue Panas Siam, Abang Kepiting Restaurant and Pondok Kakap.

      What popular shopping places are close to Grand Mahkota Hotel?

      Located in the Pontianak City Center area, Grand Mahkota Hotel is close to great shopping choices like Ayani Mega Mall and Supermarket Kaisar.

      What are popular attractions near Grand Mahkota Hotel?

      Grand Mahkota Hotel’s location in the Pontianak City Center neighborhood makes it close to famous attractions including Museum Negeri Pontianak, Equator Monument and Masjid Raya Mujahidin.

      What popular natural sightseeing spots are close to Grand Mahkota Hotel?

      Grand Mahkota Hotel is located within Pontianak City Center, which makes it conveniently close to natural sights including Hutan Silva UNTAN and BaseCamp.

      See map

      Explore the neighborhood

      What people love about Grand Mahkota Hotel

      • 10

        Exceptional
        Breakfast

        "To my surprise, a very good hotel, value for money, english fluent staff, breakfast satisfactory, room clean, tv channels clear, Will go back again"

        Mizen

        |

        September 22, 2019

      • 9.6

        Exceptional
        Cleanliness

        "Room was clean and spacious."

        Ulrich

        |

        May 5, 2019

      • 8

        Very good
        Breakfast

        "Delicious and fresh breakfast with reasonable price."

        HAI

        |

        February 16, 2020

      Overall rating:

      7.7

      Very good
      168 reviews
      Cleanliness
      7.5
      Facilities
      7.8
      Location
      7.8
      Read all reviews >
      More about Grand Mahkota Hotel

      More about Grand Mahkota Hotel

      Grand Mahkota Hotel

      You'll love the exceptional convenience during your stay at Grand Mahkota Hotel, located right in the heart of the city center, with an easy access to everything in Pontianak.
      Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Grand Mahkota Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Pontianak can be assisted with car hire and shuttle services available. Parking is provided free of charge for guests.
      You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Mahkota Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
      Rooms at Grand Mahkota Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water and a coffee or tea maker are available in some select rooms.
      You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at Grand Mahkota Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Grand Mahkota Hotel which has a selection of kosher and halal options.
      Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
      Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Grand Mahkota Hotel has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


      Around the property

      Venture outside Grand Mahkota Hotel and explore Pontianak during your stay. You're sure to want to visit Equator Monument located 2.9 km away, among the most sought-after photographs for anyone visiting Pontianak.


      Reasons to stay here

      Verified reviews for this hotel's food and dining options score it better than 94% of accommodations in the city.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.8

      Most talked about facilities

      Housekeeping

      5 mentions

      Breakfast

      4 mentions

      Internet

      2 mentions

      Food & Dining

      1 mention

      Languages spoken
      • English
      • Indonesian
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Garden
      • Karaoke
      • Massage
      Dining, drinking, and snacking
      • Bar
      • Coffee shop
      • Restaurant [halal]
      • Restaurant [kosher]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Concierge
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoking area
      For the kids
      • Babysitting service
      • Family room
      Access
      • Check-in/out [express]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Valet parking
      Sports equipment rental
      • Bicycle rental

      Food and dining

      Breakfast options
      • Asian
      • Halal
      • Buffet

      Location

      Jalan Sidas No 8, Pontianak City Center, Pontianak, Indonesia, 78117
      Very good
      Location

      7.8

      Airports
      • Supadio Airport (PNK) - Indonesia
        15.9 km
      • Kuching International Airport (KCH) - Malaysia
        201.7 km
      Hospital or clinic
      • Paraktek Umum dr. Buddy S
        710 m
      Shopping
      • Ayani Mega Mall
        3.5 km
      Convenience store
      • Alfa Mart
        410 m
      Cash withdrawal
      • ATM
        470 m

      What's nearby

      Popular landmarks
      • Kapuas Square
        350 m
      • Saint Joseph Cathedral
        750 m
      • Masjid Jami At
        1.4 km
      • Keraton Kadriah
        1.8 km
      • Betang House
        1.8 km
      • Equator Monument
        3.0 km
      • Museum Negeri Pontianak
        3.1 km
      • Ayani Mega Mall
        3.5 km
      • Digulis Monument
        4.0 km
      • Masjid Raya Mujahidin
        8.5 km
      Nearby landmarks
      • Kapuas Square
        350 m
      • Taman Alun-Alun Kapuas
        410 m
      • Pusat Souvenir Pontianak
        490 m
      • Pontianak Port
        560 m
      • Paraktek Umum dr. Buddy S
        710 m
      • Kapuas Indah Shop
        720 m
      • Supermarket Kaisar
        730 m
      • Klinik Pratama Pacificus BOS
        750 m
      • Saint Joseph Cathedral
        750 m
      • Parkir Olimpia
        870 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 6-7 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 8 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Distance from city center1 km
      • Travel time to airport (minutes)30
      Extras
      • Breakfast charge (unless included in room price)50000 IDR
      The property
      • Non-smoking rooms/floorsno
      • Number of bars/lounges1
      • Number of floors6
      • Number of restaurants1
      • Number of rooms 106
      • Year property opened2006
      • Most recent renovation2018

      Reviews of Grand Mahkota Hotel from real guests

      Provided by verified guests of Agoda
      7.7
      /
      10
      Cleanliness7.5
      Facilities7.8
      Location7.8
      Room comfort and quality7.0
      Service8.0
      Value for money8.0
      High score for Pontianak
      Rating
      9+ Exceptional (24)
      8-9 Excellent (10)
      7-8 Very Good (23)
      6-7 Good (15)
      <6 Below Expectation (24)
      Time of the year
      Mar - May (27)
      Jun - Aug (14)
      Sep - Nov (30)
      Dec - Feb (25)
      All guests (152)
      All room types
      All languages

      Show reviews that mention 

      Showing 96 verified guest comments
      12345
      10.0
      Exceptional
      Mizen from South Africa
      Family with young children
      Deluxe King
      Stayed 1 night in September 2019

      Quite surprised ”

      To my surprise, a very good hotel, value for money, english fluent staff, breakfast satisfactory, room clean, tv channels clear, Will go back again

      Reviewed September 22, 2019

      See room deals

      10.0
      Exceptional
      Hermawan from Indonesia
      Group
      Stayed 1 night in October 2019

      Nice hotel”

      it was our first time since this hotel renovated, the Lobby ambiance is nice and the breakfast services i thought one of the best in town.

      Reviewed November 07, 2019

      See room deals

      9.6
      Exceptional
      Ulrich from Germany
      Solo traveler
      Deluxe King
      Stayed 1 night in May 2019

      Clean and spacious rooms, good breakfast, near to politechnic university”

      Very friendly staff, good breakfast. Room was clean and spacious. Just opposite the hotel is a good nice restaurant. Hotel was quiet and I did sleep very well there.

      Reviewed May 05, 2019

      See room deals

      10.0
      Exceptional
      Antonius from Indonesia
      Solo traveler
      Stayed 1 night in February 2020

      Meeting facilities”

      This hotel is suitable for office business meetings with a capacity of more than 100 people

      Reviewed June 01, 2020

      See room deals

      9.6
      Exceptional
      Ulrich from Germany
      Solo traveler
      Deluxe King
      Stayed 2 nights in April 2019

      Clean and nice hotel ”

      A nice restaurant is just oposide the hotel. Breafast is good and with a really big choice of everything. You will need some kind of transport to get around - but taxies are cheap enough in Pontianak.

      Reviewed June 30, 2019

      See room deals

      10.0
      Exceptional
      Fadli from Indonesia
      Group
      Deluxe King
      Stayed 1 night in February 2021

      Great moment great places ”

      Everything's fine at all

      Reviewed February 13, 2021

      See room deals

      8.0
      Excellent
      HAI from Malaysia
      Group
      Stayed 1 night in February 2020

      Food, service and facility ”

      Delicious and fresh breakfast with reasonable price. Room 820, toilet lock needs replacing, called the staff at midnight as it cannot be opened, come immediately. The window and the frame need cleaning. The rest are good.

      Reviewed February 16, 2020

      See room deals

      8.4
      Excellent
      Soni from Indonesia
      Couple
      Superior Room
      Stayed 2 nights in July 2021

      Luxury hotel w/ cheap price”

      Nice place, feels so comfy. Luxury architecture. But the room is not soundproof, so i can hear the noise from outside

      Reviewed August 02, 2021

      See room deals

      8.8
      Excellent
      Afriandi from Indonesia
      Solo traveler
      Stayed 1 night in April 2019

      Excellent”

      Everything was great. Delicious breakfast.

      Reviewed April 07, 2019

      See room deals

      8.4
      Excellent
      choo from Malaysia
      Couple
      Stayed 1 night in December 2019

      Excellent”

      A bit far from city centre

      Reviewed December 16, 2019

      See room deals

      6.8
      Good
      Chye from Malaysia
      Family with teens
      Deluxe King
      Stayed 2 nights in August 2019

      Very poor upkeep”

      Despite the poor ratings, I chose this hotel to experience for myself whether it’s really that bad or not? Indeed, it was. It’s just unbelievable because the lobby looks very grand and the staffs were super friendly and helpful. We requested for a change of room after the first night as it’s unbearable. Below the sink was leaking after use, water flow after a shower was bad, unable to lock bathroom door, air con was not functioning well, sound from the fridge and smoking smell in the morning though I requested for a non-smoking room. This hotel really needs better maintenance/upkeep for its rooms. It’s such a waste to have a grand and gorgeous lobby but the rooms are disappointing.

      Reviewed August 25, 2019

      See room deals

      6.4
      Good
      HAI from Malaysia
      Couple
      Stayed 1 night in June 2019

      Facility”

      A big and grand hotel. There is a piano for customer to play the piano if you want, just near the kitchen. There is a grand room with some antique display on the wall for customers to take photos. Hotel restaurant offer 24-hour service. Food was quiet delicious for my first night. However the next morning breakfast was a bit disappointed. Some food was not as fresh. As a whole the environment is good, quiet and peaceful.

      Reviewed June 14, 2019

      See room deals

      5.2
      Sukianto from Indonesia
      Couple
      Superior Queen Room
      Stayed 1 night in December 2021

      Dirty”

      My pillow, bed sheet and bed cover were wringkle and some dirty spots

      Reviewed December 10, 2021

      See room deals

      Hi, Sukianto. Terima Kasih telah memilih hotel Grand Mahkota Pontianak sebagai tujuan menginap Anda. Ulasan Anda telah kami terima dengan baik, dan menjadi motivasi kami agar selalu berusaha memberikan yang terbaik. Kami memohon maaf atas ketidaknyaman selama Anda menginap dan akan menjadi bahan evaluasi kami. Kami tunggu kunjungan Anda berikutnya. General Manager Donny A. Rohi, CHMA

      Responded January 21, 2023
      Grand Mahkota Hotel
      9.3
      Exceptional
      ZAKARIA from Malaysia
      Couple
      Stayed 2 nights in November 2013

      Great Hotel and nice city.”

      The hotel is well maintained, good breakfast and centrally loctaed to many shopping areas.

      I had a wonderful stay in Pontianak. Although the road condition from Entikong to Pontianak need some facelift but that does not matter because the the hotel that I stayed for 2 nights was great. Good braekfast and nice staff as well.

      Reviewed November 11, 2013

      See room deals

      8.0
      Excellent
      Yoga from Indonesia
      Business traveler
      Stayed 2 nights in May 2011

      I like the people.”

      Good location and friendly staff

      This hotel is located in walking distance from Gajah Mada street. Also the souvenir location is around the corner as well as a Mall if you need to buy some things. Hotel food was not bad at all for the price. The breakfast was good and the breakfast chef was helpful. Other Staffs are helpful and friendly, I didn't find any problem at all with the service in this hotel. There was late night karaoke around the hotel with some guests who couldn't sing. Other than that, I don't mind this hotel. I would go back to this hotel.

      Reviewed September 01, 2011

      See room deals

      8.8
      Excellent
      Sean from Malaysia
      Group
      Deluxe King
      Stayed 1 night in March 2018

      Good Hotel Room but Maintenance Should Be Constantly Monitored ”

      The hotel has just been newly renovated as all rooms are very new and clean. However the room we've checked into doesn't seem to have a working air conditional. It was blowing out warm air and we had to change to a smaller room. The restaurant at the ground floor seem to have a funky smell but other than that i have no complains. Very friendly and helpful receptionist. :)

      Reviewed April 17, 2018

      See room deals

      5.3
      Dondy from Indonesia
      Solo traveler
      Stayed 1 night in May 2013

      Unforgettable stay”

      Breakfast , location, lobby

      An extremely overpriced hotel compared to its competitors. Payed to discoverd that i was checked in into a very old and unrefurbished 4 star hotel. The lobby area was a hit and missed everywhere with undone paint on ceiling,with an old fashion looking reception area. No one was in the reception upon check in and I have to yelled the staff out from their hideout. All and all, it wasn't a good option to stay whilst you are in Pontianak. Stay elsewhere for the same price for a much better service and quality...

      Reviewed May 13, 2013

      See room deals

      7.7
      Very good
      TOSHIO from Japan
      Solo traveler
      Deluxe King
      Stayed 1 night in March 2015

      Reasonable stay in Pontianak”

      Height, Location to river, reasonable price

      Hotel seems to be little old hotel, but basic facility is acceptable. Located within 10 minutes distance from Matahari supermarket, sovenior shop street. a couple of local restaurant near by. Also walking distance to riverside park. Breakfast is fair for price to this level of hotel, quiet environment except 4:30 morning muslim pray.

      Reviewed March 23, 2015

      See room deals

      7.0
      Very good
      Annisa from Indonesia
      Business traveler
      Stayed 1 night in May 2014

      Good Business Hotel”

      Affordable, Good Service, Clean Hotel

      A good place to spend a night in Pontianak

      Reviewed October 11, 2014

      See room deals

      8.0
      Excellent
      nur from Indonesia
      Couple
      Stayed 3 nights in January 2014

      Centrally Located”

      Centrally Located, Great breakfast, near mall/supermarket

      Great location, as the hotel were used for wedding ceremonies. So, it make the easiest access to the ceremonies, and still could be relaxed in the room without any disturbance of music and crowds from the ceremony.

      Reviewed July 20, 2014

      See room deals

      12345
      This is a popular property. Don't miss out!

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