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Exterior view, Grand Jatra Pekanbaru Hotel in Pekanbaru
Grand Superior - Bed, Grand Jatra Pekanbaru Hotel in Pekanbaru
a hotel room with two beds and a large window, Grand Jatra Pekanbaru Hotel in Pekanbaru
a large room with a large clock on the wall, Grand Jatra Pekanbaru Hotel in Pekanbaru
Lobby, Grand Jatra Pekanbaru Hotel in Pekanbaru
a man is standing in front of a rack of mirrors, Grand Jatra Pekanbaru Hotel in Pekanbaru
a woman standing in front of a bar looking at her cell phone, Grand Jatra Pekanbaru Hotel in Pekanbaru

Removed from saved list

7.8

Very good

542 reviews

542 reviews

Housekeeping9
Breakfast6
Shops5
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
HS Soeman Library 970 m
Pekanbaru Great Mosque 1.1 km
Monument of Riau People's Struggle 1.4 km
Mall Ciputra Seraya 2.0 km
Muara Takus 2.4 km
An-Nur Grand Mosque 3.7 km
Silungkang Art Centre 5.4 km
Mall Ska Pekanbaru 5.5 km
Ar-Rahman Mosque 6.4 km
Boombara Waterpark 10.1 km
Nearby landmarks
Pekanbaru Mall 80 m
Kimia Farma 130 m
Bank Permata 150 m
Ramayana 230 m
Plaza Sukaramai 320 m
Inasa 320 m
An Nur Great Mosque 600 m
The Central Plaza 660 m
Hypermart A. Yani 670 m
Andi Zainal Laboratorium 710 m

Grand Jatra Pekanbaru Hotel

Jl. Tengku Zainal Abidin No.1, Komplek Mal, Pekanbaru City Center, Pekanbaru, Indonesia, 28116 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pekanbaru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous An-Nur Grand Mosque. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

970 meters to HS Soeman Library

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Front desk [24-hour]

BBQ facilities

This property is in high demand!

7 travelers have booked today.

Value for money7.7
Distance to city center1. Km
Location rating8.5
Nearest airportSultan Syarif Kasim II International Airport (PKU)
Distance to airport7.4 km

Rooms available at Grand Jatra Pekanbaru Hotel

Very good
Room comfort & quality

7.5

Junior Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe City View Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
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Grand Superior
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Grand Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Garden View Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed and 2 single b...
Enter dates to see prices
Deluxe Pool View Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Pool View Room
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Suite Pool View
...
  • Room size: 60 m²/646 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
SUITE Executive Suite, City View
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices
Executive Suite City View
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Jatra Pekanbaru Hotel?

Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Jatra Pekanbaru Hotel?

Grand Jatra Pekanbaru Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Jatra Pekanbaru Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Jatra Pekanbaru Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pekanbaru with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Grand Jatra Pekanbaru Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Jatra Pekanbaru Hotel.

What are my dining options at Grand Jatra Pekanbaru Hotel?

Grand Jatra Pekanbaru Hotel features 5 on-site restaurants for your dining convenience. Dishes are served in buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Grand Jatra Pekanbaru Hotel?

You may choose an indoor venue for your special gathering. Small or intimate events like graduation parties can also be accomodated. Music entertainment service is offered to help your event go smoothly.

Can business events be hosted at Grand Jatra Pekanbaru Hotel?

On-site venues and convenient event services make Grand Jatra Pekanbaru Hotel an ideal choice for hosting events such as corporate events, conferences and meetings.

What is the smoking policy at Grand Jatra Pekanbaru Hotel?

Grand Jatra Pekanbaru Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Grand Jatra Pekanbaru Hotel?

Grand Jatra Pekanbaru Hotel’s neighborhood is Pekanbaru City Center which includes popular restaurants such as Sate Bundo Kanduang, Karambia Cafe & Hang Out and Sate Solo.

What popular shopping places are close to Grand Jatra Pekanbaru Hotel?

Located in the Pekanbaru City Center area, Grand Jatra Pekanbaru Hotel is close to great shopping choices like Mall Ciputra Seraya, Transmart Carrefour and Sadira Plaza.

What are popular attractions near Grand Jatra Pekanbaru Hotel?

Grand Jatra Pekanbaru Hotel’s location in the Pekanbaru City Center neighborhood makes it close to famous attractions including Pekanbaru Great Mosque, Silungkang Art Centre and Monument of Riau People's Struggle.

What popular natural sightseeing spots are close to Grand Jatra Pekanbaru Hotel?

Grand Jatra Pekanbaru Hotel is located within Pekanbaru City Center, which makes it conveniently close to natural sights including Kolam Pancing Lembah Raya, hutan and Halte Bus Kota perkantoran sudirman raya.

See map

Explore the neighborhood

What people love about Grand Jatra Pekanbaru Hotel

  • 10

    Exceptional
    Cleanliness

    "Pool area is so beautiful & clean."

    Jessi

    |

    April 5, 2021

  • 7.2

    Very good
    Breakfast

    "Breakfast was good variantions and tastefull."

    Julius

    |

    October 5, 2022

  • 8

    Very good
    Breakfast

    "great breakfast."

    Ari

    |

    February 25, 2019

Property ranking|Compared to 175 Pekanbaru properties
See all rankings
Room size
38 sqm.
Room comfort score
7.5/10
Location score
8.5/10
Cheapest price score
Bigger than
95
%
of Pekanbaru properties
Better than
94
%
of Pekanbaru properties
Better than
85
%
of Pekanbaru properties
Better than
74
%
of Pekanbaru properties
Overall rating:

7.8

Very good
542 reviews
Cleanliness
7.5
Facilities
7.6
Location
8.5
Read all reviews >
More about Grand Jatra Pekanbaru Hotel

More about Grand Jatra Pekanbaru Hotel

Grand Jatra Pekanbaru Hotel

For travelers who want to take in the sights and sounds of Pekanbaru, Grand Jatra Pekanbaru Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Pekanbaru has to offer.
Enjoy all that Grand Jatra Pekanbaru Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Pekanbaru even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Grand Jatra Pekanbaru Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Grand Jatra Pekanbaru Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at Grand Jatra Pekanbaru Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Grand Jatra Pekanbaru Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Fill your days with the array of activities and facilities offered at Grand Jatra Pekanbaru Hotel. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Grand Jatra Pekanbaru Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

An array of attractions are a must-see while visiting Pekanbaru. Find that special item or souvenir that will commemorate your trip to Pekanbaru at Mall Ska Pekanbaru located 5.5 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 85% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 93% of other accommodations in Pekanbaru.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

27 mentions

Housekeeping

15 mentions

Food & Dining

13 mentions

Internet

10 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • Adult-only property
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service

Food and dining

Breakfast options
  • Continental
Restaurants on site
Bellagio Restaurant
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jl. Tengku Zainal Abidin No.1, Komplek Mal, Pekanbaru City Center, Pekanbaru, Indonesia, 28116
Excellent
Location

8.5

Airports
  • Sultan Syarif Kasim II International Airport (PKU)
    7.4 km
  • Pinang Kampai Airport (DUM)
    120.2 km
Public transportation
  • Pekanbaru Bus Station
    7.4 km
Hospital or clinic
  • Kimia Farma
    130 m
Shopping
  • Mall Ska Pekanbaru
    5.5 km
Convenience store
  • Mam Grocery Store
    210 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • HS Soeman Library
    970 m
  • Pekanbaru Great Mosque
    1.1 km
  • Monument of Riau People's Struggle
    1.4 km
  • Mall Ciputra Seraya
    2.0 km
  • Muara Takus
    2.4 km
  • An-Nur Grand Mosque
    3.7 km
  • Silungkang Art Centre
    5.4 km
  • Mall Ska Pekanbaru
    5.5 km
  • Ar-Rahman Mosque
    6.4 km
  • Boombara Waterpark
    10.1 km
Nearby landmarks
  • Pekanbaru Mall
    80 m
  • Kimia Farma
    130 m
  • Bank Permata
    150 m
  • Ramayana
    230 m
  • Plaza Sukaramai
    320 m
  • Inasa
    320 m
  • An Nur Great Mosque
    600 m
  • The Central Plaza
    660 m
  • Hypermart A. Yani
    670 m
  • Andi Zainal Laboratorium
    710 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until12:00
Getting around
  • Airport transfer fee100000 IDR
  • Distance from city center1. Km
  • Travel time to airport (minutes)20
The property
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants5
  • Number of rooms 200
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2011

Reviews of Grand Jatra Pekanbaru Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.5
Facilities7.6
Location8.5
Room comfort and quality7.5
Service7.7
Value for money7.7
High score for Pekanbaru
Rating
9+ Exceptional (55)
8-9 Excellent (56)
7-8 Very Good (127)
6-7 Good (50)
<6 Below Expectation (64)
Time of the year
Mar - May (100)
Jun - Aug (69)
Sep - Nov (86)
Dec - Feb (97)
All guests (542)
All room types
All languages

Show reviews that mention 

Showing 352 verified guest comments
12345
10.0
Exceptional
Jessi from Indonesia
Couple
Superior Garden View Room
Stayed 1 night in April 2021

We really enjoy our honeymoon stay in Grand Jatra”

We mentioned that we're staying for a honeymoon trip & the staff decorate our room. What a nice gesture. Thank you, we really appreciate it. 🥰 We really love our stay here. Pool area is so beautiful & clean. There's so many choices for the breakfast buffet. My favorites are the pancake, opera cake, baguette, omelette & yang chou fried rice. All the staffs are friendly & helpful. Everyone greeted the guests nicely. I give more credit to the receptionist who wears hijab, I'm sorry I forgot her name. She's really nice & considerate. 👍 This hotel is located in the same building with Mal Pekanbaru. I can go to the salon, shopping & find many culinary options without leaving the hotel area. I really like staying here. I hope I can come back soon.

Reviewed April 05, 2021

See room deals

8.8
Excellent
Nur from Singapore
Couple
Superior Double/Twin
Stayed 1 night in December 2018

Excellent”

linked to a mall. great 4 last min shopping. gd breakfast spread. friendly staff. clean room.

Reviewed January 02, 2019

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9.6
Exceptional
Lo from Indonesia
Business traveler
Superior Room
Stayed 1 night in November 2019

Menyenangkan”

Lokasi strategis

Reviewed January 02, 2020

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8.0
Excellent
Amanda from Malaysia
Group
Superior Garden View Room
Stayed 3 nights in August 2019

Neutral ”

whether i would recommend to friends . yes and no . depending on your luck what room are you being placed at . i requested for a smoking room. my initial room was dirty , ants , and literally quite dirty that particular room. so i requested to change room , brought us to 2 non smoking area at the 8th floor but there is this weird vibes . so we have decided not to take up the offer and stick back to our initial room . moments later , one of the staff came up to our room and say he will upgrade us to a deluxe room and ask us whether we are keen to view the room, so we went and hear and view it and decided to take the upgraded room which is cleaner . downside is there is no hair dryer . so if you’re the type that insist on having a hair dryer on your travel , please bring your own.

Reviewed August 23, 2019

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8.0
Excellent
Ari from Indonesia
Solo traveler
Superior Garden View Room
Stayed 1 night in February 2019

With bicycle to Pekanbaru”

The first moments in Grand Jatra Pekanbaru: I was coming with a bicycle and the safety staff did not exactly know where shall I park my bike - immediately one reception officer game, took the bike and put it inside to safe place. Excellent and quick service. And it continued at the same level. A little bit old, but well kept hotel with excellent service attitude. And great breakfast. My choice whenever coming to Pekanbaru.

Reviewed February 25, 2019

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6.4
Good
andri from Indonesia
Solo traveler
Deluxe City View Room
Stayed 1 night in December 2018

HOTEL CONNECTING WITH MALL”

HOTEL IN CITY CENTER OF PEKANBARU AND HAVE CONNECTED WITH MALL OF PEKANBARU (GROUND FLOOR). HAVE FACILITY LIKE PUB, SPA, GYM AND MORE AND ALL FACILITY FREE OF CHARGE.. THANK JATRA HOTEL..

Reviewed July 22, 2019

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5.2
Son from United States
Solo traveler
Superior Pool View Room
Stayed 3 nights in November 2020

Old Hotel in Central Location”

While the outside photos of the hotel looked quite nice, upon entering I smelled in the lobby a strong cigarette smell. The same smell is in the breakfast area, guests openly smoked indoor. There is a convenient connection with a mall where you can buy fruits and water. The room corridor is carpeted, stained and looked soiled. The room itself is okay, good size but bathroom amenities are old and water lukewarm (not hot!). Overall will not return.

Reviewed November 19, 2020

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4.8
Dicky from Indonesia
Couple
Stayed 1 night in November 2019

Good location, good staff, lacking in everything else”

The only saving grace of this hotel is its location. The rest of facilities are not up to par at all. First of all, there is not enough parking space and it was hard to go there. Secondly, for a five star hotel, their amenities are embarassing. Towels old, room are just okay, and I ordered a King bed Room according to the app; and was given twin bed room which is so disappointing. Breakfast selection is poor and bad. There is so many other places that price less and worth more.

Reviewed November 11, 2019

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5.6
Jakah from Indonesia
Couple
Superior Garden View Room
Stayed 1 night in January 2021

toileters”

towels smell and dirty

Reviewed February 10, 2021

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2.0
Andi from Indonesia
Family with young children
Superior Garden View Room
Stayed 2 nights in December 2020

No comments”

No comments...

Reviewed December 11, 2020

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9.7
Exceptional
Wong from Singapore
Business traveler
Superior Garden View Room
Stayed 3 nights in May 2014

Wonderful stay”

Connected to Shopping Mall, Nice Spa and Good quality hotel

Grand Jatra is highly recommended for Business / Leisure Travellers, easy access to most areas and just 15 mins away from Airport. Hotel is connected to a shopping mall where you can find almost everything there, it also comes with nice restaurants, pubs and entertainment joints. Breakfast is nice and staffs there are friendly too, will definitely stay in this hotel on my next visit to Pekanbaru.

Reviewed May 12, 2014

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8.3
Excellent
Denis from Canada
Business traveler
Superior Garden View Room
Stayed 1 night in September 2012

clean, good location”

hotel features

This hotel is only one i would recommand for a stay in pekanbaru, It is located in city center,inside a large mall where you can do shopping and find restaurants. The night club is busy during the week end, but sometimes noisy, so it,s better to take rooms at the higher levels. Lobby is clean, rooms are clean, staff is good. It is a little more expensive than other hotels in the area but is good value for the money.

Reviewed December 01, 2012

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8.0
Excellent
Meagan from United States
Business traveler
Superior Garden View Room
Stayed 1 night in January 2013

Good hotel”

Location great

Grand Jatra is a nice and convenient hotel in Pekanbaru. I only stayed one night, but service was prompt and helpful. The room was comfortable with good internet provided.

Reviewed February 04, 2013

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9.3
Exceptional
Meagan from United States
Business traveler
Superior Garden View Room
Stayed 1 night in February 2013

Convenient location, great value for price”

Location, price

The Grand Jatra hotel had a very friendly staff with a speedy check-in service. The room was nice sized and had a comfortable bed. I would recommend to business travelers needing a good hotel with good internet services.

Reviewed February 11, 2013

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8.3
Excellent
MASNAN from Malaysia
Family with teens
Superior Garden View Room
Stayed 3 nights in December 2013

Good breakfast, friendly and efficient staff.”

Close to shopping area, clean room and good service.

The stay was good. If I have to come back to Pekanbaru, Grand Jatra Hotel will be my preference hotel to stay.

Reviewed December 26, 2013

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9.3
Exceptional
Irfanur from Indonesia
Family with young children
Superior Garden View Room
Stayed 1 night in April 2013

Great experience in staying in a hotel”

Comfortable room, Great Breakfast, Near to the Mal

It was a very great experience to stay in Grand Jatra Hotel. We were helped by friendly staffs since we arrived in the hotel. The room is very comfortable and have a nice view to the pool.

Reviewed May 16, 2013

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10.0
Exceptional
Anand from India
Business traveler
Superior Garden View Room
Stayed 1 night in January 2015

My Experience with "Grand Jatra Pekanbaru Hotel"”

Hospitality, Kindness and Respectfulness

People are very friendly. Service id prompt. They never so no instead give alternative. I really love to stay in this hotel, If I get a chance to come to Pekanbaru. Thank you people. Keep up the great work.

Reviewed January 21, 2015

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7.0
Very good
Nicolas from Indonesia
Business traveler
Superior Garden View Room
Stayed 3 nights in November 2012

Not really a 5 star hotel”

Strategic Location

this is my first time stayed at grand jatra hotel pekanbaru at superior room. lobby was great and spacious and check in was fast. room is too small for a 5 star hotel, bed and pillow not comfortable. bathroom is just ok. facility is complete and the hotel connected to next shopping mall. food and breakfast just average with limited selection. service is good and lot of smiles. i don't think this hotel deserve a 5 star hotel.

Reviewed December 03, 2012

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7.7
Very good
Barita from Indonesia
Family with young children
Superior Garden View Room
Stayed 1 night in July 2013

Clean but small parking area in front of the hotel”

Close to shopping centres, public transport, clean.

The hotel is clean and located close to several shopping centres (Mal Pekanbaru, Senapelan Plaza, Ramayana, Tradional Market), but in the room at night we can hear the sound of music from (may be) cafe/ discotheque and the parking area in front of the hotel is small, we have to go to the basement of Mall Pekanbaru which is confusing for new comer to Pekanbaru and unfriendly security staff.

Reviewed July 18, 2013

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8.0
Excellent
Hasmil from Malaysia
Couple
Superior Pool View Room
Stayed 2 nights in April 2014

Convenient for short stay”

Centrally located, close to shopping areas, friendly staff

Convenient due to its central location and attached to Pekanbaru Mall. Hotel provided for airport transfer. Staff were friendly. Fast check-in and checkout. Breakfast was adequate. Downside, music from disco could be heard throughout the hotel late into the night.

Reviewed April 16, 2014

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