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958 reviews
958 reviews
Best location, good staff, clean hotel!
Clean & spacious room and just walk to nearest shopping mall
Good location and highly recommended A+
Great location in the city center
Big room and comfortable!
8.8
Location rating score
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In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Medan City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Maimun Palace. This 4-star property features restaurant to make your stay more indulgent and memorable.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
BBQ facilities
Luggage storage
8 travelers have booked today.
Value for money | 7.5 |
Location rating | 8.8 |
Nearest airport | Kualanamu International Airport (KNO) |
Distance to airport | 22.4 km |
What time is check-in and check-out at Grand Inna Medan?
Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Grand Inna Medan?
Grand Inna Medan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Inna Medan has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange car rental for you.
Is breakfast offered at Grand Inna Medan?
Wake up to a great buffet breakfast at Grand Inna Medan. Adults can enjoy breakfast offered with an additional charge of 90000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Grand Inna Medan?
Grand Inna Medan features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
What is the smoking policy at Grand Inna Medan?
Grand Inna Medan does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What is the closest train, metro, or bus station to Grand Inna Medan?
The closest train, metro, or bus station is Medan Train Station, 320 m away from Grand Inna Medan.
What restaurants are nearby Grand Inna Medan?
Grand Inna Medan’s neighborhood is Medan City Center which includes popular restaurants such as Tip Top Restaurant, Istana Koki and Coffee Box.
What popular shopping places are close to Grand Inna Medan?
Located in the Medan City Center area, Grand Inna Medan is close to great shopping choices like Center Point Mall, Grand Palladium Mall and Deli Plaza.
What are popular attractions near Grand Inna Medan?
Grand Inna Medan’s location in the Medan City Center neighborhood makes it close to famous attractions including Tjong A Fie's Mansion, Rahmat International Wildlife Museum & Gallery and Shri Mariamman Temple.
What popular beaches are close to Grand Inna Medan?
Grand Inna Medan’s Medan City Center neighborhood also includes Sri Mersing Beach.
9.2
"Best location, good staff, clean hotel!"
ADY
|
June 2, 2022
7.6
"Clean & spacious room and just walk to nearest shopping mall"
|
June 19, 2019
10
"Good location and highly recommended A+"
ZULKIFLI
|
January 6, 2023
Grand Inna Medan
Grand Inna Medan is the perfect choice for travelers who want to take in the sights and sounds of Medan. Experience an urban escape in Medan with a stay at Grand Inna Medan, with its exceptional location right in the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Grand Inna Medan. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Medan is made even more convenient with the car hire services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Grand Inna Medan guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Grand Inna Medan include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Grand Inna Medan. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Grand Inna Medan including halal options.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Grand Inna Medan are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.
Around the property
Take some time to explore Medan during your stay at the hotel. Engage in the city's best art at Tjong A Fie's Mansion located 730 m away, where you can learn about the local art scene and buy original works. The best way to remember your time in Medan is with a nice gift at Center Point Mall located about 430 m away.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 89% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 90% of other accommodations in Medan.
7.2
Breakfast
14 mentions
Internet
13 mentions
Housekeeping
12 mentions
Food & Dining
4 mentions
8.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The guests may request the King size bed or Double Bed upon check-in and subject with the availability.
The adult swimming pool is undergoing renovation and will be temporarily closed until January 17, 2023, until January 31, 2023.
Show reviews that mention
Great Location + Clean Room”
The hotel room is clean, service is good & the hotel is near to Merdeka Walk. I feel comfortable & I really enjoy this room so much!
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Hospitality Servicd”
We stay for 3 nights .. Staff ( Reception, Room service, F&B, Bellboy ) Very good and helpful. We really enjoyed stay here and will come And stay again in this hotel for our next visit... Merdeka Walk just walking distance..
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Exceptional”
We stay for 1 night .. Staff ( Reception, Room service, F&B, Bellboy ) Very good and helpful. We really enjoyed stay here and will come And stay again in this hotel for our next visit... Merdeka Walk just walking distance..
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Good Service”
We stay for 3 nights .. Staff ( Reception, Room service, F&B, Bellboy ) Very good and helpful. We really enjoyed stay here and will come And stay again in this hotel for our next visit...
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Worth the Stay”
With the price that we've booked, i would say that this is worth the stay, it makes my Medan trip completed by staying in a cozy & comfort room + hotel.
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Fanstatic”
Valueable to have a stay at here. The view, services, environment , wifi..etc, all are good. You may enjoy your holiday whole day at here to enjoy the nature of the view.
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Excellent ”
Stay in the legendary hotel in medan, we took 5 rooms and everything is good 👍, sophisticated and friendly staff, strategic place also 👍
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Good hotel”
Helpful staffs ( Bell boy, Room service, R&B , Reception ) Pool - Good
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Location is very good easy to find restaurants ”
There are a lot of restaurants across from the hotel, but you have to cross a road, and the road is a little bit dangerous and there are a lot of cars and there are no traffic lights, everything else is beautiful
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Worth of money”
Pro: easy to find foods. Staff very friendly. They do housekeeping everyday. Fast response. Have non-smoking area so can have a cup of coffee and smoking. AC very nice. Fast check in and check out. Froom room I can hear azan so easier for me to prayer. Cons: my room just beside the swimming pool construction place and very noisy in the morning till evening. Sometimes I can hear people walking at night. There is no proper gym. Just a site which have bicycle to exercise. Overall this hotel is good and I will stay here again on my next visit.
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Dear Mohd, Warmest greeting from Grand Inna Medan! Thank you very much for your review of your recent stay at our hotel. Really happy to know that you enjoy your stay even there are some bad experience during your stay. On behalf of our management, please accept our apologies for any dissatisfaction you experienced during your visit. We already delivered these to related department so they can take necessary action for your bad experience for the noisy sound and input for more proper gym. Look forward to get your next reservation in the future. With much appreciation, Grand Inna Management
Strategic Location”
The location itself has provided the visitors with fascinating views & closeness to interesting places. The rooms are spacious, and the facilities are as expected.
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A good stay.”
The hotel is really near the center of the city. The building itself is one of the first hotel since ever, so you could feel the history. The staff is really friendly. They use covid-19 protocol which is good. Really near the railway station to the airport. Only took 5 minutes by transportation or 10 minutes walking.
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Great location value for money”
Great location just right in the city with many restaurants just at walking distance, even the train station too. Friendly staffs at the hotel. Value for money with decent facilities n great service.
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Best Location!”
Best location, good staff, clean hotel! Acceptable with the price.
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After all it is a good place to stay... convinence. Food area & shopping area is nearby”
Should upgrade the facility's example fridge , in room saftey box and the old furniture should be replace by the new moden concepts
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Centrally located”
Location is unbeatable in Medan but facilities still have some room for improvement
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In the middle of the town”
value hotel in the middle of the town, it's easy to find food
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Great place,good views”
Bangunan need more maintenace swimming pool too small
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Lokasi strategis”
Karyawannya ramah dan sangat membantu, hotelnya perlu renovasi
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Nice hotel, location great with swimming pool”
Large double room with view of pool. Could open the windows which I liked. Swimming pool has salt water , quiet in the mornings. breakfast was good with selection of fruit, salad, cereal as well as cooked Indonesian food. Will stay again
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