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Grand Hyatt Manila
2 Double Club Access - Bed, Grand Hyatt Manila  in Manila
a living room filled with furniture and a large window, Grand Hyatt Manila  in Manila
Lobby, Grand Hyatt Manila  in Manila
Lobby, Grand Hyatt Manila  in Manila
Swimming pool [outdoor], Grand Hyatt Manila  in Manila
Swimming pool [outdoor], Grand Hyatt Manila  in Manila

Removed from saved list

9.2

Exceptional

840 reviews

840 reviews

Housekeeping24
View20
Breakfast17
See map

9.3

Exceptional

Location rating score

Exceptional location - 440 meters from city center
Parking
Available
Popular landmarks
Robinsons Place Manila 7.6 km
National Museum 8.3 km
Rizal Park 8.3 km
Quiapo Church 8.7 km
Manila Ocean Park 8.9 km
Fort Santiago 8.9 km
San Agustin Church 9.0 km
Casa Manila 9.0 km
Manila Cathedral 9.3 km
Intramuros 9.6 km
Nearby landmarks
Uptown Mall Sky Park 270 m
Uptown Mall Parking 290 m
Crossroads 330 m
Mc Home Depot 360 m
Parking along Lane R 360 m
St. Luke's Medical Center Global City 440 m
KidZania Taguig 460 m
Maxicare 500 m
Track 30th 500 m
30th West B 510 m

Grand Hyatt Manila

8th Avenue corner 35th Street, Bonifacio Global City, Bonifacio Global City (BGC) / Taguig, Manila, Philippines, 1634 - See map

Conveniently situated in the Bonifacio Global City (BGC) / Taguig part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent breakfast

Excellent view

Air conditioning

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Steamroom
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
Announcements by hotel (6)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Hot tub

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Manila are being booked every minute!
Value for money8.8
Location rating9.3
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.2 km

Rooms available at Grand Hyatt Manila

1 King Bed
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Club Access
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Club Deluxe
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Double Beds
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 King Deluxe
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite King
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 124 m²/1335 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 D CLUB DELUXE
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 double beds
Enter dates to see prices
2 Double Club Access
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Club Room
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 2 double beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Manila ?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

Is breakfast offered at Grand Hyatt Manila ?

There's an additional charge of 1518 PHP for adults and 708 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hyatt Manila ?

Grand Hyatt Manila features 3 on-site restaurants for your dining convenience.

Can business events be hosted at Grand Hyatt Manila ?

The venue available at the hotel can accommodate you and your guests.

What restaurants are nearby Grand Hyatt Manila ?

Restaurants including Ramen Kuroda, Arroz Ecija and Subway (BGC) are popular in Grand Hyatt Manila ’s neighborhood which is known as Bonifacio Global City (BGC) / Taguig.

What popular shopping places are close to Grand Hyatt Manila ?

Shopping options in Grand Hyatt Manila ’s Bonifacio Global City (BGC) / Taguig neighborhood include Bonifacio High Street, Kabayan and Serendra.

What are popular attractions near Grand Hyatt Manila ?

Guests at Grand Hyatt Manila can easily visit Uptown Mall Sky Park, Track 30th and Salon Spa Derma located in the Bonifacio Global City (BGC) / Taguig area.

What popular natural sightseeing spots are close to Grand Hyatt Manila ?

Grand Hyatt Manila ’s nearby natural sights include Mt. Hapunang Banoi, Mt. Pamitinan and Mt. Binacayan located in the same Bonifacio Global City (BGC) / Taguig area.

See map

Explore the neighborhood

What people love about Grand Hyatt Manila

  • 10

    Exceptional
    Staff 

    "Love the staff , cleanliness and location."

    Maitanya

    |

    January 8, 2023

  • 10

    Exceptional
    Staff 

    "The nice staff made our stay feel really special 💖 The room was very clean and beautiful."

    Maricor

    |

    December 25, 2022

  • 10

    Exceptional
    Location

    "The location was just perfect because it was just near St."

    Mary

    |

    December 25, 2022

Overall rating:

9.2

Exceptional
840 reviews
Cleanliness
9.6
Facilities
9.3
Location
9.3
Read all reviews >
What travelers say they love:
Ideally located in BGC with access to all well known shoppin...
Colin from Philippines
Couple
More about Grand Hyatt Manila

More about Grand Hyatt Manila

Grand Hyatt Manila

Grand Hyatt Manila is a distinct addition to Manila and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Grand Hyatt Manila .
Feel right at home during your stay at Grand Hyatt Manila . Some rooms at Grand Hyatt Manila are equipped with blackout curtains for your convenience. In-room entertainment such as in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

6 mentions

Food & Dining

5 mentions

View

4 mentions

Housekeeping

3 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dressing room
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Sofa
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Vegan
  • Buffet
Restaurants on site
The Grand Kitchen
  • Cuisine: American, Asian, International
  • Menu: Buffet, A-la-carte
NO. 8 China House
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
Pool House
  • Cuisine: American, Grill/BBQ
  • Menu: Buffet
The Cellar
  • Cuisine: International
  • Menu: Buffet
The Peak
  • Cuisine: American, Grill/BBQ
  • Menu: Buffet

Location

8th Avenue corner 35th Street, Bonifacio Global City, Bonifacio Global City (BGC) / Taguig, Manila, Philippines, 1634
Exceptional
Location

9.3

Airports
  • Ninoy Aquino International Airport (MNL)
    6.2 km 23 min drive
  • Clark International Airport (CRK)
    87.8 km 1.8 hour drive
Public transportation
  • Guadalupe 3 MRT Station
    1.4 km
  • Buendia 3 MRT Station
    1.9 km
Hospital or clinic
  • St. Luke's Medical Center Global City
    440 m
Shopping
  • Robinsons Place Manila
    7.6 km
Convenience store
  • 7 Eleven
    2.1 km
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Robinsons Place Manila
    7.6 km
  • National Museum
    8.3 km
  • Rizal Park
    8.3 km
  • Quiapo Church
    8.7 km
  • Manila Ocean Park
    8.9 km
  • Fort Santiago
    8.9 km
  • San Agustin Church
    9.0 km
  • Casa Manila
    9.0 km
  • Manila Cathedral
    9.3 km
  • Intramuros
    9.6 km
Nearby landmarks
  • Uptown Mall Sky Park
    270 m
  • Uptown Mall Parking
    290 m
  • Crossroads
    330 m
  • Mc Home Depot
    360 m
  • Parking along Lane R
    360 m
  • St. Luke's Medical Center Global City
    440 m
  • KidZania Taguig
    460 m
  • Maxicare
    500 m
  • Track 30th
    500 m
  • 30th West B
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of PHP 10,000 for the first night and PHP 5,000 for every succeeding night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from00:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)1518 PHP
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsNo
  • Number of bars/lounges3
  • Number of restaurants3
  • Year property opened2018
  • Most recent renovation2018

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

As of October 6, 2020, the property has been granted a Certificate of Authority to Operate for Staycation by the Department of Tourism. All guests are required to wear a face mask and face shield in all public areas of the property.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

In response to the Coronavirus (COVID-19), guests are optional to wear a face covering in all public spaces and indoor common areas.

Reviews of Grand Hyatt Manila from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.6
Facilities9.3
Location9.3
Service9.3
Value for money8.8
High score for Manila
Rating
9+ Exceptional (168)
8-9 Excellent (29)
7-8 Very Good (13)
6-7 Good (5)
<6 Below Expectation (10)
Time of the year
Mar - May (55)
Jun - Aug (54)
Sep - Nov (35)
Dec - Feb (81)
All guests (840)
All room types
All languages

Show reviews that mention 

Showing 225 verified guest comments
12345
10.0
Exceptional
Eric from Philippines
Couple
1 King Bed
Stayed 3 nights in December 2020

A Quiet Place to Stay”

It was a last minute decision to book a hotel for the new year. Grand Hyatt was the best choice since it's just near my office along 36th Ave. and I was working until the 31st. Glad that there were still available rooms. We had a pretty good stay in the hotel. The room was spacious and clean. Everyone was strictly following the safety and hygiene protocols. Checking in and out was not a hassle. Even the swabbing took only minutes to finish. All the staff were friendly and accommodating. Food were good both for our New Year's dinner and breakfast. Thank you for a wonderful experience Grand Hyatt

Reviewed January 04, 2021

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Dear Eric, Thank you very much for staying with us at Grand Hyatt Manila, and for sharing your feedback regarding your stay. We are thrilled to know that we were able to provide you a wonderful and flawless experience during your stay. We appreciate your thorough review and compliment about our services and facilities. There is nothing more delightful than to know that we delivered excellent care and stay experience to you. Once again, thank you for being our guest. We do hope to have the opportunity to welcome you back again for another grand experience soon. Best regards, Grand Hyatt Manila

Responded July 08, 2021
Grand Hyatt Manila
10.0
Exceptional
Rochelle from Philippines
Solo traveler
2 Double Beds
Stayed 1 night in July 2021

Definitely, One of the Best!”

I love my stay at Hyatt! It's a superb experience. It's been a while since id been in a hotel because of this pandemic. I am a very cautious person hence I am so delighted to see that this hotel prioritizes the safety and health of its customers. The room was so clean and great while all the staff are very kind and accommodating. I really had a great experience and I will be back for sure.

Reviewed July 17, 2021

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Dear Rochelle, We highly appreciate you taking the time to share your experience in staying with us at Grand Hyatt Manila! There is nothing more pleasing than to know that we were able to deliver excellent care and stay experience to you during you stay. Our guest's well-being is of utmost important to us and we are happy to know that we have met your expectations in terms your safety and security during this time. Once again, we are truly grateful for the opportunity to have assisted you and we are looking forward to welcoming you back soon. Best regards, Grand Hyatt Manila

Responded July 19, 2021
Grand Hyatt Manila
10.0
Exceptional
Maria from Philippines
Couple
1 King Bed
Stayed 1 night in February 2019

Luxurious Staycation at the Grand Hyatt”

The King Deluxe Room is very spacious, had well-designed interiors, a walk-in closet, a large bathroom with a tub, vanity and cascading shower with a seating area. The staff was very accommodating. The pool area was large and well maintained as well. The breakfast buffet also offers a vast selection of dishes to include dumsim, pastries, cheeses, hams, egg station, cereals, yogurt and many more. The room also had a good view of BGC. Another thing that we loved about The Grand Hyatt is its close proximity to Uptown Mall and its is also walkable to High Street so if need to go grocery shopping, catch a movie, go to a business meeting or have a wide selection of restaurants to choose from this hotel is a great option.

Reviewed March 26, 2019

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Thank you for choosing to stay at Grand Hyatt Manila, Ms. Maria. We appreciate the kind words you have shared with us and we are delighted to know that you had an exceptional guest experience. Once again, thank you and we hope to welcome you back at the hotel soon.

Responded March 27, 2019
Grand Hyatt Manila
10.0
Exceptional
Michelle from Philippines
Couple
1 King Bed
Stayed 1 night in July 2021

Grand Hyatt is truly grand high in everything!”

The hotel has very high quality standard in everything. I love the courteous and friendly staffs, delicious foods, cleanliness and modern facilities. They also made our stay even special by providing us with special anniversary wine and chocolate cake freebies, and even extended our stay until 6PM, very generous indeed! Thank you so much for our lovely staycation and we will be back! 🥰

Reviewed July 11, 2021

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Dear Michelle, Thank you for choosing to stay with us at Grand Hyatt Manila for this special occasion We appreciate your thorough review and compliment on our services. There is nothing more delightful than to know that we were able to provide you a wonderful and excellent stay. Once again, thank you for being our guest. We hope to have the opportunity to welcome you back again soon. Best regards, Grand Hyatt Manila

Responded July 12, 2021
Grand Hyatt Manila
10.0
Exceptional
christophe from Singapore
Business traveler
1 King Bed
Stayed 1 night in February 2019

This was just perfect”

at this price point we get the service and quality of the elite - everything is just amazing: great gym, squeeky clean room, everything in perfect working condition, super complete and a large room at that. Bathing facilities are just grand and the place is quiet and a sight for sore eyes. The bar ar the top is top notch... will be back!

Reviewed March 02, 2019

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Thank you for the glowing review, Christophe. We’re glad that your visit at Grand Hyatt Manila went smoothly. Our team works hard to provide each guest a grand experience, and we’re happy to hear we delivered. Hope to see you again soon!

Responded March 06, 2019
Grand Hyatt Manila
10.0
Exceptional
Kathrina from Philippines
Family with young children
1 King Bed
Stayed 1 night in February 2022

Best hotel in BGC ”

Loved the room - very modern with floor to ceiling window view, nice touch on the toiletries too. very child friendly - had a huge swimming pool, kiddie pool and 2 hot tubs/jacuzzi. I like that its not too close to the mall - really prime you to rest and enjoy the amenities. If you do feel like shopping or eating out - uptown mall is also close by. Service is excellent too, kudos to the staff. My daughter loved every moment of it to say the least so will be returning soon. Worth every penny i may say.. Thanks GHH. Keep it up!

Reviewed February 26, 2022

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Dear Kathrina, Thank you very much for taking the time to share your experience at Grand Hyatt Manila. We are very happy to know that your stay was comfortable and enjoyable. Your feedback is encouraging as we strive to provide our guests with a memorable experience. We look forward to your next stay so we can once again give you our warm welcome. Sincerely, Grand Hyatt Manila

Responded February 28, 2022
Grand Hyatt Manila
10.0
Exceptional
Ric from Philippines
Family with young children
1 King Deluxe
Stayed 2 nights in June 2019

Perhaps the best in town ”

Housed in the tallest building in all of the Philippines, Grand Hyatt Hotel is perhaps the best in Manila. Service is attentive and helpful. Facilities are well polished and squeaky clean. The pool though is smaller compared to other 5 star hotels in the city. Buffet breakfast has great selections.

Reviewed June 27, 2019

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Thank you for the glowing review, Ric. We’re glad that your visit at Grand Hyatt Manila went smoothly. Our team works hard to provide each guest a grand experience, and we’re happy to hear we delivered. Hope to see you again soon!

Responded July 05, 2019
Grand Hyatt Manila
10.0
Exceptional
Ruby from United States
Couple
1 King Bed
Stayed 6 nights in February 2019

Excellent! ”

Grand Hyatt was just fantastic for me and my other half. From checking in to checking out it went very smoothly. Drew from Front Desk was very pleasant, even upgraded our room with an early check in. All the staff were very polite and just amazing. The hotel is literally a 5 minute walk to Uptown mall and many other restaurants. You can either walk or even take a Grab whichever you prefer. Since it’s in BGC you are pretty much close to many malls, restaurants and shops. We will continue to book our stays with Grand Hyatt Hotel.

Reviewed February 26, 2019

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Thank you for taking the time to share your experience at Grand Hyatt Manila, Ruby. We’re glad to hear that Drew have made your stay more enjoyable. We’ll be sure to pass on your compliments. Hope to see you again soon!

Responded March 06, 2019
Grand Hyatt Manila
10.0
Exceptional
Genevieve from Philippines
Family with teens
1 King Bed
Stayed 2 nights in December 2021

Fab stay in Grand Hyatt”

Thank you, Grand Hyatt, BGC. It was a fab stay with a complimentary room upgrade for me, my husband, and my teen daughter. Welcome room food freebies are great and a surprise birthday cake for my husband was just heartwarming. The gym is also well equipped. Points for improvement are the food menu at The Lounge (mezzanine) with a sad bland burger, and hopefully more choices and tastier fare at breakfasts at The Grand Kitchen next time. But I would highly endorse Grand Hyatt Hotel in BGC anytime! Thank you.

Reviewed January 03, 2022

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Dear Genevieve, Thank you very much for staying at the Grand Hyatt Manila. We are delighted to know that you and your family had an amazing time. Your overall experience is an important aspect of our daily operations. We would like to inform you that all your comments are duly noted and reviewed to further improve our product and services. Sincerely, Grand Hyatt Manila

Responded January 13, 2022
Grand Hyatt Manila
10.0
Exceptional
Sarah from Philippines
Couple
1 King Bed
Stayed 1 night in March 2022

Smart choice! ”

Smart choice to celebrate our 28th Wedding Anniv with the Grand Escape Staycation Package @ reasonable cost esp this uncertain pandemic. On top of irresistible inclusions such as good breakfast, we got a room upgrade and other freebies like compli sodas, cake and wine. This made up for the rainy Saturday yet still enjoyed the facilities the next day w late checkout. The Peak brief experience on the 60th floor w fantastic view given late notice from waitlist completed our memorable stay. Thanks Agoda and Grand Hyatt BGC, keep them coming!

Reviewed March 15, 2022

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Dear Sarah, Thank you for choosing to stay in Grand Hyatt Manila. We appreciate the kind words you have shared with us and we are delighted to know that you had an exceptional experience. Our team works hard to provide each guest with a grand experience, and we’re happy to hear we delivered. We hope to welcome you back to the hotel soon. Sincerely, Grand Hyatt Manila

Responded April 16, 2022
Grand Hyatt Manila
10.0
Exceptional
Melissa from Philippines
Group
1 King Bed
Stayed 2 nights in January 2022

⭐⭐⭐⭐⭐”

One of the BEST Hotels in Metro Manila. All the facilities, foods, restaurants, staff and rooms were all great! Will definitely book again for staycation. 2 Thumbs up! Shout out the staffs that assist us through our stay! Clap 5x! Ms. Debbie - Front office Sir Jay-R - pool area and spa Edward - pool house Jessie - pool house Mono - pool house

Reviewed January 12, 2022

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Dear Melissa, Thank you for the kind words. We’re happy to hear you’ve enjoyed your stay and we’ll be sure to pass on your compliments to our team. We look forward to welcoming you back again soon! Sincerely, Grand Hyatt Manila

Responded January 13, 2022
Grand Hyatt Manila
10.0
Exceptional
Musashi from Japan
Couple
1 King Bed
Stayed 1 night in February 2019

Simply Amazing!”

The whole stay was excellent! Very good construction of the facilities and the room were nice, clean and very comfortable! How I wish there would be more choices of restaurants within the Hotel but I really enjoyed the Peak!

Reviewed February 19, 2019

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Thank you for the amazing review,Musashi. We are glad you had a memorable stay at Grand Hyatt Manila. Our team works hard to offer only the best to our guests, so we’re happy that reflected in your last visit. We hope to see you again soon!

Responded February 26, 2019
Grand Hyatt Manila
9.6
Exceptional
William from Canada
Couple
1 King Bed
Stayed 3 nights in May 2019

Great View At The Peak”

Beautiful new hotel in Bonifacio Global City. Location is great, room is spacious and the staff at reception and concierge, the pool as well as the room attendant are all great. Where they need to improve on is the service at their Buffet Restaurant. There was only one or two that were keen at what they were doing however most of them were not as attentive and were just standing around waiting to be called. Not yet quite 5 Star service. The No. 8 China House restaurant on the other hand was superb. We reserved for 14 people in one of their private rooms which was great for a get together with family and friends. The food was delicious and authentic. The flavour and seasoning was just perfect. The service was very good and quick. They paid attention to your needs and made sure all is well. I highly recommend this place. Had dinner at the Peak at 6pm and they ran out of Buratta Cheese, and could not serve a drink on their menu because they did not have a carafe? Great view though.

Reviewed June 18, 2019

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Thank you for taking the time to share your experience at Grand Hyatt Manila, William. We are glad you had a memorable stay and had the opportunity to dine in our restaurants. We appreciate your honest feedback, as it with guest reviews that we know what areas we need to improve on to provide a grand guest experience. We will be sure to relay your comments to the appropriate departments for their review. Should you have any more feedback about your stay, please feel free to send us a message. Once again, thank you for your review and we hope to see you again soon.

Responded June 24, 2019
Grand Hyatt Manila
10.0
Exceptional
Romina from Philippines
Group
1 King Bed
Stayed 1 night in December 2021

Exceptional”

Staff were friendly even though the line upon check in was a bit long they made sure we are not uncomfortable. The room we stayed was super nice and clean. The amenities was also good. Breakfast was also good. Will definitely come back

Reviewed December 21, 2021

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Dear Romina, Thank you for choosing to stay at Grand Hyatt Manila. We appreciate the kind words you have shared with us and we are delighted to know that you had an enjoyable stay. We hope to welcome you back in the hotel soon. Sincerely, Grand Hyatt Manila

Responded January 13, 2022
Grand Hyatt Manila
10.0
Exceptional
Walter from Philippines
Couple
1 King Deluxe
Stayed 1 night in February 2022

Very nice”

Overall great stay, rooms are spacious and we had a lovely views on the 41st floor. Had afternoon tea, dinner at Peak and breakfast. Service was superb and friendly, food quality and presentation very good. First time breakfast buffet in 2 years and felt safe, constant sanitizing and everone wears mask when going to the buffet Overall it was really nice

Reviewed February 27, 2022

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Dear Walter, Thank you very much for taking the time to share your experience at Grand Hyatt Manila. We are very happy to know that your stay was comfortable and enjoyable. Your feedback is encouraging as we strive to provide our guests with a memorable experience. We look forward to your next stay so we can once again give you our warm welcome. Sincerely, Grand Hyatt Manila

Responded February 28, 2022
Grand Hyatt Manila
10.0
Exceptional
Ryan from Philippines
Solo traveler
1 King Deluxe
Stayed 1 night in November 2021

Grand Stay at Grand Hyatt”

Not my first time to check in here and I am still overwhelmed with the service and how nice and clean the rooms are. The location great, just 1 block away from the mall.

Reviewed December 01, 2021

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Dear Ryan, Thank you for choosing to stay at Grand Hyatt Manila. We appreciate the kind words you have shared with us and we are delighted to know that you had an exceptional guest experience. We hope to welcome you back to the hotel soon. Sincerely, Grand Hyatt Manila

Responded December 10, 2021
Grand Hyatt Manila
9.6
Exceptional
Lianxiao from China
Solo traveler
1 King Bed
Stayed 2 nights in June 2021

worthy of Hyatt 不愧五星水准”

staff and facility are definitely 5-star level. Everything’s new and comfortable. Everyone is well trained, from HK/back office/ service center/ concierge/ to security. Perhaps because of pandemic, the menu is kinda limited. I tried 50% of items during 4 days. An advice for F&B that Dimsum definitely needs to be improved, for me it looks & tastes no different from any convenience store. It deserves better. Deserts and breakfast, Filipino cuisine are remarkable. The peak grill also provides an excellent view. A nice staycation. Would visit more in the future if there’d be more promo for 1-pax traveler ;)

Reviewed June 11, 2021

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Dear Lianxiao, Thank you so much for your thorough feedback regarding your experience with us. We are so glad and humbled to learn that our services, food and facilities have met your expectations. Please rest assured that your suggestion for the quality of our dimsum has been noted and shared with our Executive Chef. Once again, thank you very much for staying with us at Grand Hyatt Manila and for your feedback. We do hope to have an opportunity to welcome you back again soon for a wider variety of services and menu, after this pandemic. Best regards, Grand Hyatt Manila

Responded July 08, 2021
Grand Hyatt Manila
10.0
Exceptional
OLIVE from Philippines
Group
1 King Bed
Stayed 1 night in December 2021

Staycation at its Best!”

the place is so clean and i love that we have the option to check-in early and check-out late (until 3pm vs the standard 12nn). they also gave us complimentary soda which is a plus. highly recommended!

Reviewed December 14, 2021

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Dear Olive, Thank you for choosing to stay at Grand Hyatt Manila. We appreciate the kind words you have shared with us and we are delighted to know that you had an exceptional guest experience. Once again, thank you and we hope to welcome you back in the hotel soon. Sincerely, Grand Hyatt Manila

Responded January 13, 2022
Grand Hyatt Manila
10.0
Exceptional
Mitchell from Philippines
Solo traveler
2 Double Beds
Stayed 2 nights in February 2019

Friendly hotel staff, good facilities”

Enjoyed our stay there. Front desk staff Jan was polite and friendly and was even considerate to give us a few hours of extension without charge as my family and I were able to check in late. We appreciate those things and we plan to stay here again after being treated nicely. Hotel is near nice places to shop and eat.

Reviewed February 25, 2019

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Thank you very much for such a great review, Mitchell. We’re happy to hear that you and your family enjoy their stay at Grand Hyatt Manila. We hope you stop by again soon.

Responded March 06, 2019
Grand Hyatt Manila
10.0
Exceptional
Aska from Philippines
Family with young children
1 King Bed
Stayed 2 nights in April 2022

ONE OF THE BEST HOTEL IN BGC”

Grand Hyatt Manila is a newly built hotel in BGC. It's one of my favorite hotel in BGC next to Shangrila Fort. Staffs are friendly. Room is huge enough and I particularly love their bath tub. They also provided crib and soft sheets for my baby which is always nice. I can't wait to go back again!

Reviewed June 27, 2022

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Dear Aska, Thank you for the wonderful review. We’re glad that your visit to Grand Hyatt Manila went smoothly. Our team works hard to provide each guest with a grand experience, and we’re happy to hear we delivered. We hope to see you again soon! Sincerely, Grand Hyatt Manila

Responded June 27, 2022
Grand Hyatt Manila
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