Value for money city centre hotel”

I have booked this hotel for friends and the feedback given to me was great. Staff are very friendly and helpful, the room is clean. Location is super conveniently close to the heart of Surabaya. I have booked the apartment type room and upon arrival my friends were being upgraded to the junior suite room. There was a minor understanding regarding breakfast where my friends were charged for it although the rate I’ve booked have breakfast included. However, this issue was quickly resolved by the staff in the reception.

Best hotel in center city surabaya”

Hotel baru dipusat kota surabaya..bintang 4 harga oyo 😃

Struggles to park”

Location is amazingly convenient, close to every necessary tourist spots in Surabaya. The hotel itself is good enough in terms of the facilities. Staffs was great, I had a trouble with my access card and I almost got stuck at the 7th floor, but then thankfully I met a cleaning personnel, and he helped me by calling the technician, soon they changed my access card quickly, problem solved. Though, I would love if some of other hotel personnel does not use some certain jokes to customers, especially women. Other struggle is for parking spots on weekends. We had to wait for 10 minutes to find and move the car from outside (the hotel) parking spots.

Exceptional”

Room not spacious and cleanliness is just 7, but budget and locationwise its a great place

High value for money”

The rate is OK for the good facilities. Though the food price is higher than standard Indonesian restaurants. Swimming pool still the best facilities for adult.

Still Cool”

Still impressed with the swimming pool ... Thank you..

Exceptional”

Good to be here

What is the best?”

The pool is very fantastic for adult guest. Really enjoy it. In my room, I often see many ants. The food is standard.

Standard but it is worth it for 250k”

Have many facilities such as swimming pool, gym, sauna, jacuzzi, spa, lounge, pub but with minimum to standard quality

Very good”

Not bad.. oke 👍

Good”

Kemana2 dekat

Acceptable”

Good hotel but small room

Check in”

gas aja

Acceptable”

There is mistake on price but we dont get any information at all until we landed from jakarta to this hotel. They ask me to put more money. I decide not accept the hotel offer. So i left the hotel and find better hotel.

Affordable price in the heart of the city”

Staying in this hotel for two nights was great experience. Even though my standard room is not spacious but it was enough for solo traveler like me. My room has a city views which was so nice to see the city scene from my bed at day or night. The location was in the heart of the city, close to tunjungan street where you can find many cafes and street foods there, also the historical hotel yamato or oranje. Alun-alun kota, the center of arts, it was also walking distance from this hotel. For breakfast, it was a buffet style and the taste is fine with me. Various foods and drinks as well as snack and dessert are provided in the table. This hotel also has swimming pool and rooftop but I don't have chance to try it, maybe next time! The staff were friendly to me and they helped me to send my jacket that was accidentally left when I checked out. Thank you for the hospitality, I definitely will stay in t

Recommended”

When Check in simple and staff so helpfull, breakfast was good. Very recommended for trip couple. Mabye next time wanna try SPA with jaccuzi, sound good 😉

Good”

Penawaran yg ditawarkan blm tentu sesuai. Tertulis Kasur King Size, ternyata Queen Size.

Beware of photos and amenities description ”

They show suite photos in superior room categories and then offer the smallest possible rooms

Exceptional”

The hotel is comfortable, good food and close to shopping malls.

Good”

The location is great, but the room was still dirty. There wadls used slipper under the bed, and the floor still dirty