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Golden Tulip Legacy Surabaya
Golden Tulip Legacy Surabaya
Golden Tulip Legacy Surabaya
Golden Tulip Legacy Surabaya
Golden Tulip Legacy Surabaya
Golden Tulip Legacy Surabaya
Golden Tulip Legacy Surabaya

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8.1

Excellent

668 reviews

668 reviews

Housekeeping20
Breakfast4
Shops1
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya Town Square 4.6 km
Surabaya's Zoo 5.5 km
Bungkul Park 5.6 km
Tunjungan Plaza 6.0 km
Masjid Nasional Al Akbar Surabaya 6.5 km
Monkasel (Submarine Monument) 6.6 km
Tugu Pahlawan 6.8 km
Sampoerna Museum 7.7 km
Suramadu National Bridge 8.1 km
Pakuwon Food Festival 12.4 km
Nearby landmarks
Puskesmas Pembantu Pradah Kali Kendal 170 m
Royal Clinic 650 m
Prodia laboratory 690 m
Papaya 720 m
Bukit Darmo Golf 740 m
Pasar Modern Puncak Permai 770 m
Andhika Badminton Court 860 m
Lenmarc Mall 990 m
Kidcity 1.0 km
Java yoga 1.2 km

Golden Tulip Legacy Surabaya

Jl. HR Muhammad No. 269, Dukuh Pakis, Surabaya, Indonesia, 60226 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Room service [24-hour]

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [outdoor]

Fitness center

Spa

Bar

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.3
Distance to city center8 km
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport15.1 km

Rooms available at Golden Tulip Legacy Surabaya

Junior Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Chairman Suite
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed
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Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Executive Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed or 2 single be...
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Executive King Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Deluxe Double Room (1 double bed)
...
    Enter dates to see prices
    Twin/Double room - Executive
    ...
      Enter dates to see prices
      Familiar Deluxe
      ...
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        Frequently asked questions

        Does Golden Tulip Legacy Surabaya have a hot tub?

        Golden Tulip Legacy Surabaya does not have a hot tub.

        What time is check-in and check-out at Golden Tulip Legacy Surabaya?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Golden Tulip Legacy Surabaya?

        For those who wish to drive their own cars, Golden Tulip Legacy Surabaya has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Golden Tulip Legacy Surabaya?

        Start your mornings right, with the continental and buffet breakfast options offered at Golden Tulip Legacy Surabaya. There's an additional charge of 138000 IDR for adults and 69000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Golden Tulip Legacy Surabaya?

        Golden Tulip Legacy Surabaya features 2 on-site restaurants for your dining convenience.

        What is the smoking policy at Golden Tulip Legacy Surabaya?

        Golden Tulip Legacy Surabaya does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        What is the closest train, metro, or bus station to Golden Tulip Legacy Surabaya?

        The closest train, metro, or bus station is Tandes, 2.7 km away from Golden Tulip Legacy Surabaya.

        What restaurants are nearby Golden Tulip Legacy Surabaya?

        Golden Tulip Legacy Surabaya’s neighborhood is Dukuh Pakis which includes popular restaurants such as CookiesBox, Han Palace and Fisi Ayam Goreng.

        What popular shopping places are close to Golden Tulip Legacy Surabaya?

        Located in the Dukuh Pakis area, Golden Tulip Legacy Surabaya is close to great shopping choices like Supermal Pakuwon Indah, Lenmarc Mall and Pakuwon Trade Center - PTC.

        What are popular attractions near Golden Tulip Legacy Surabaya?

        Golden Tulip Legacy Surabaya’s location in the Dukuh Pakis neighborhood makes it close to famous attractions including Waterpark, Kidcity and Miniapolis.

        What popular natural sightseeing spots are close to Golden Tulip Legacy Surabaya?

        Golden Tulip Legacy Surabaya is located within Dukuh Pakis, which makes it conveniently close to natural sights including Class5 climbing, Deer park and Catfish fishing spot.

        Show more questions
        See map

        Explore the neighborhood

        What people love about Golden Tulip Legacy Surabaya

        • 7.6

          Very good

          "Everything was good."

          William

          |

          March 20, 2020

        • 8.4

          Excellent
          Spaciousness

          "Good hotel, it has a big room and quite comfortable bed."

          Budi

          |

          February 24, 2020

        • 8.4

          Excellent
          Cleanliness

          "Very good Facilities, very clean."

          AZRIHISYAM

          |

          February 17, 2020

        Property ranking|Compared to 854 Surabaya properties
        See all rankings
        Room size
        48 sqm.
        Location score
        8.6/10
        Value for money score
        8.3/10
        Couples review score
        8.3/10
        Bigger than
        95
        %
        of Surabaya properties
        Better than
        83
        %
        of Surabaya properties
        Better than
        82
        %
        of Surabaya properties
        Better than
        82
        %
        of Surabaya properties
        Overall rating:

        8.1

        Excellent
        668 reviews
        Cleanliness
        8.0
        Facilities
        7.8
        Location
        8.6
        Read all reviews >
        What travelers say they love:
        Superb service and nice hotel atmosphere.
        Yonattan from Indonesia
        Business traveler
        More about Golden Tulip Legacy Surabaya

        More about Golden Tulip Legacy Surabaya

        Golden Tulip Legacy Surabaya

        Enjoy all that Surabaya has to offer with a stay at Golden Tulip Legacy Surabaya. With its convenient location, the hotel offers easy access to the city's must-see destinations.
        Enjoy all that Golden Tulip Legacy Surabaya has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Surabaya is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge.
        Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Golden Tulip Legacy Surabaya.
        For guests who would like to smoke, the designated smoking areas are available.
        All guestrooms at Golden Tulip Legacy Surabaya provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Golden Tulip Legacy Surabaya are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
        Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


        Dining and things to do

        Each morning you can start the day with a delicious in-house breakfast offered at Golden Tulip Legacy Surabaya. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
        Fill your days with the array of activities and facilities offered at Golden Tulip Legacy Surabaya. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


        Around the property

        Don't miss out on all that Surabaya has to offer! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 6.0 km away.


        Reasons to stay here

        Compared to the city's accommodation options, this hotel scored higher than 85% of them for food and dining.
        Guests who stayed at this hotel have scored it higher than 83% of accommodations in the city.
        According to guests who stayed here, this hotel's room comfort is rated higher than 84% of other accommodations in Surabaya.

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        Amenities and facilities
        Very good
        Facilities

        7.8

        Most talked about facilities

        Housekeeping

        12 mentions

        Breakfast

        9 mentions

        Food & Dining

        5 mentions

        Swimming Pool

        3 mentions

        Languages spoken

        • English
        • Indonesian

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Fitness center
        • Massage
        • Nightclub
        • Spa
        • Swimming pool [outdoor]

        Cleanliness and safety

        • Daily disinfection in all rooms

        Dining, drinking, and snacking

        • Bar
        • Coffee shop
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Concierge
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Fireplace
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Smoking area

        Land sports

        • Golf course (within 3 km)

        Access

        • Check-in [24-hour]
        • Front desk [24-hour]
        • Pets allowed
        • Security [24-hour]

        Getting around

        • Car park [free of charge]
        • Car park [on-site]
        • Taxi service

        Available in all rooms

        • Air conditioning
        • Coffee/tea maker
        • Free bottled water
        • In-room safe box
        • Shower
        Food and dining
        Breakfast options
        • Asian
        • Continental
        Location
        Jl. HR Muhammad No. 269, Dukuh Pakis, Surabaya, Indonesia, 60226
        Excellent
        Location

        8.6

        Airports

        • Juanda International Airport (SUB)
          15.1 km
        • Abdul Rachman Saleh Airport (MLG)
          72.7 km

        Public transportation

        • Tandes
          2.8 km
        • Kandangan
          5.0 km

        Hospital or clinic

        • Puskesmas Pembantu Pradah Kali Kendal
          170 m

        Shopping

        • Tunjungan Plaza
          6.0 km

        Cash withdrawal

        • ATM
          120 m
        What's nearby

        Popular landmarks

        • Surabaya Town Square
          4.6 km
        • Surabaya's Zoo
          5.5 km
        • Bungkul Park
          5.6 km
        • Tunjungan Plaza
          6.0 km
        • Masjid Nasional Al Akbar Surabaya
          6.5 km
        • Monkasel (Submarine Monument)
          6.6 km
        • Tugu Pahlawan
          6.8 km
        • Sampoerna Museum
          7.7 km
        • Suramadu National Bridge
          8.1 km
        • Pakuwon Food Festival
          12.4 km

        Nearby landmarks

        • Puskesmas Pembantu Pradah Kali Kendal
          170 m
        • Royal Clinic
          650 m
        • Prodia laboratory
          690 m
        • Papaya
          720 m
        • Bukit Darmo Golf
          740 m
        • Pasar Modern Puncak Permai
          770 m
        • Andhika Badminton Court
          860 m
        • Lenmarc Mall
          990 m
        • Kidcity
          1.0 km
        • Java yoga
          1.2 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Children 7 - 12 years old will be charged 50% of the adult price for breakfast.
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until12:00

        Getting around

        • Distance from city center8 km
        • Travel time to airport (minutes)25

        Extras

        • Breakfast charge (unless included in room price)138000 IDR

        The property

        • Number of bars/lounges1
        • Number of floors25
        • Number of restaurants2
        • Number of rooms 203
        • Year property opened2015

        Parking

        • Daily parking fee0 IDR

        Reviews of Golden Tulip Legacy Surabaya from real guests

        Provided by verified guests of Agoda
        8.1
        /
        10
        Cleanliness8.0
        Facilities7.8
        Location8.6
        Service8.1
        Value for money8.3
        High score for Surabaya
        Rating
        9+ Exceptional (65)
        8-9 Excellent (26)
        7-8 Very Good (56)
        6-7 Good (22)
        <6 Below Expectation (40)
        Time of the year
        Mar - May (29)
        Jun - Aug (37)
        Sep - Nov (54)
        Dec - Feb (89)
        All guests (668)
        All room types
        All languages

        Show reviews that mention 

        Showing 209 verified guest comments
        12345
        10.0
        Exceptional
        Mohammad from Singapore
        Couple
        Executive King Room
        Stayed 2 nights in March 2019

        Best hotel!”

        A very warm welcome by the front office manager, i cant recall his name i think is Yudhi. Friendly staffs throughout my stay and everything is perfect. Clean and super comfy room. Would love to come back.

        Reviewed March 21, 2019

        See room deals

        Dear Mr. Muhammad, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. We will share your comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We look forward to welcoming you back soon and hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        10.0
        Exceptional
        Anita from Indonesia
        Couple
        Stayed 1 night in January 2019

        Value for Money and good service”

        The room is spacious, friendly staff and very clean hotel. Keep up the good work

        Reviewed January 21, 2019

        See room deals

        Dear Ms. Anita, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. We will share your comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We look forward to welcoming you back soon and hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        9.6
        Exceptional
        RIRIS from Indonesia
        Family with young children
        Stayed 1 night in December 2018

        Astonishing”

        All are excellent. The room is spacious, clean and tidy. I love the furniture there...so classy. The people are also helpful to children. I do really wish they have kids swimming pool and kids playground in advance.

        Reviewed January 02, 2019

        See room deals

        Dear Ms. Riris, Warm Greetings from Golden Tulip Legacy Surabaya, We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response and we're glad you like our hotel in general. We have in time setup a Kids Corner for every weekend. We hope soon we will be able to manage a bit of space for the children to play in. We will share your positive comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services, products and facilities. Thank you again for sharing with us your experience, and we hope that your next visit will be more satisfying and memorable than your previous visit. We look forward to welcoming you again at the Golden Tulip Legacy Surabaya. Warm Regards Indra Junor Marketing Communications Manager

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        Golden Tulip Legacy Surabaya
        10.0
        Exceptional
        Yonattan from Indonesia
        Business traveler
        Junior Suite
        Stayed 1 night in January 2020

        Great service the hotel staff”

        Superb service and nice hotel atmosphere. Close to shopping mall, good location.

        Reviewed January 14, 2020

        See room deals

        10.0
        Exceptional
        Hendra from Indonesia
        Family with young children
        Deluxe King Room
        Stayed 1 night in December 2019

        nice nice nice”

        nice nice nicenice nice nicenice nice nicenice nice nicenice nice nice

        Reviewed February 01, 2020

        See room deals

        9.6
        Exceptional
        Khomsan from Indonesia
        Couple
        Deluxe Twin Room
        Stayed 1 night in January 2020

        Not bad”

        Clean, the room isn’t as spacious as I thought, but it’s good enough for both of us. The bed is soft and comfortable.

        Reviewed February 04, 2020

        See room deals

        10.0
        Exceptional
        Hayu from Indonesia
        Couple
        Deluxe King Room
        Stayed 1 night in October 2019

        Letak strategis”

        Letaknya strategis dekat kemall,.Pelayanan good

        Reviewed October 26, 2019

        See room deals

        Bapak/Ibu Hayu yang terhormat, Salam Hangat dari Golden Tulip Legacy Surabaya, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Ibu di Golden Tulip Legacy Surabaya. Sangat menyenangkan bagi kami untuk menerima tanggapan dari Bapak/Ibu. Kami merasa rendah hati dengan komentar dan penilaian Bapak/Ibu. Kami akan memberitahukan komentar positif Bapak/Ibu kepada tim kami. Kami yakin bahwa tanggapan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah berbagi pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan lebih memuaskan dan tidak terlupakan dari kunjungan sebelumnya. Kami berharap dapat menyambut Bapak/Ibu kembali di Golden Tulip Legacy Surabaya. Salam hangat, Indra Junor Marketing Communications Manager

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        Golden Tulip Legacy Surabaya
        10.0
        Exceptional
        Febry from Indonesia
        Solo traveler
        Deluxe Twin Room
        Stayed 1 night in December 2019

        Good”

        Very very good

        Reviewed December 20, 2019

        See room deals

        9.2
        Exceptional
        wyhelmina from Indonesia
        Family with teens
        Deluxe King Room
        Stayed 2 nights in September 2019

        good hotel for refreshing”

        room is big, clean , tidy. aircon is also working soo nice. we have a greath time in hotel.

        Reviewed October 01, 2019

        See room deals

        Dear Ms. Wyhelmina, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. We will share your comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We look forward to welcoming you back soon and hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        9.2
        Exceptional
        Fério
        Family with young children
        Deluxe King Room
        Stayed 1 night in July 2019

        Everything is good but ..”

        Tbh, everthing is good But .. I got single bed room which is not the one i request And then the reciptionist just say sorry because they ran out of room. Luckily i can change my room with my aunt

        Reviewed July 08, 2019

        See room deals

        Dear Sir/Madam, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. We will share your comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We look forward to welcoming you back soon and hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        9.2
        Exceptional
        Sarah from Malaysia
        Couple
        Deluxe King Room
        Stayed 1 night in September 2019

        Affordable ”

        Love everything bout this hotel. Except the location. Is a bit far from city centre. Ordered room service. Price is OK and foods was OK too.

        Reviewed September 21, 2019

        See room deals

        Dear Ms. Sarah, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. We will share your positive comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We look forward to welcoming you back and hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        9.2
        Exceptional
        angeline from Indonesia
        Couple
        Deluxe King Room
        Stayed 1 night in February 2019

        Staff”

        Great staff here especially mr. Bagas from front office, take us directly to our room and bring our luggage also. Great ambience and atmosphere:)

        Reviewed February 15, 2019

        See room deals

        Dear Ms. Angeline, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. We will share your comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We look forward to welcoming you back soon and hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        8.4
        Excellent
        Charles from Indonesia
        Business traveler
        Deluxe King Room
        Stayed 1 night in September 2019

        All Good ”

        As of this writing, hotel is not bad. However, interior need to be upgrade in the following : No table for work. Available table seems to be for ladies make up. Not sufficient power points for laptop; Were staying 2 nights, and were moved due to smells of smoke on the first night. However, moving to different room was not much different. Nevertheless, I must praise for the following : pool was super clean (perhaps not many users?), and breakfast was good (for local - lots of choices of food), and staff were superb !! Location is not bad, as access to airport via toll (express way);

        Reviewed September 15, 2019

        See room deals

        Dear Mr. Charles, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. We will share your positive comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        8.4
        Excellent
        Anita from Indonesia
        Family with teens
        Deluxe Twin Room
        Stayed 1 night in December 2019

        Great location and staff ”

        I like the location and staff. I think the cleanliness of the hotel room and corridor can be improved. The carpet in the room and outside the room is terrible. The bathroom is mouldy. It’s a pity considering that just a few years ago it was opened. I could still remember the soft opening of the hotel. We stayed for a night and it was immaculate. I hope the management read this and improve the cleanliness

        Reviewed December 26, 2019

        See room deals

        8.4
        Excellent
        Budi from Indonesia
        Couple
        Deluxe Twin Room
        Stayed 1 night in February 2020

        Value for Money Hotel”

        Good hotel, it has a big room and quite comfortable bed. Like many have said in the reviews, the walls are thin! We can hear our neighbors taking their showers & people walking and talking in the hall way. If you are a light sleeper, don't stay here.

        Reviewed February 24, 2020

        See room deals

        8.8
        Excellent
        rafli
        Couple
        Deluxe King Room
        Stayed 2 nights in August 2019

        hot water doesn’t works”

        check in process was waay to long. and the hot water shower in my room wasn’t work at all

        Reviewed August 20, 2019

        See room deals

        Dear Mr. Rafli, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. Unfortunately, we are also saddened that you had an unpleasant experience. We will share your comments with our team to ensure such happenings may not occur again in the future. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We look forward to welcoming you back soon and hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        8.4
        Excellent
        Randy from Indonesia
        Couple
        Deluxe King Room
        Stayed 1 night in September 2019

        It is 4 star hotel, not 5 star”

        Big n clean room, strategic location. But less facilities.. interior (both lobby or room) are standar, not like 5 star hotel.. Overall good hotel!

        Reviewed September 09, 2019

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        Dear Mr. Randy, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. We will share your comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We look forward to welcoming you back soon and hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        8.4
        Excellent
        AZRIHISYAM from Malaysia
        Business traveler
        Deluxe King Room
        Stayed 1 night in February 2020

        A very Good Hotel”

        Very good Facilities, very clean. Hotel staff is very kind and very good location. Overall, Value for money.

        Reviewed February 17, 2020

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        8.0
        Excellent
        William from Indonesia
        Group
        Deluxe Twin Room
        Stayed 1 night in September 2019

        Nice Hotel, Good location near Tol Road”

        Nice hotels, good location near Tol road. We only stay for one night. Breakfast is good, swimming pool it's ok. Room was clean and big. Near artomoro seafood and Soto banjar.

        Reviewed October 05, 2019

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        Dear Mr. William, Warm Greetings from Golden Tulip Legacy Surabaya, We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response and we're glad that you like our hotel overall. We will share your positive comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services, products and facilities. Hopefully next time our seafood and soto banjar will also interest you and impress you. Thank you again for sharing with us your experience, and we hope that your next visit will be more satisfying and memorable than your previous visit. We look forward to welcoming you again at the Golden Tulip Legacy Surabaya. Warm Regards Indra Junor Marketing Communications Manager

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        Golden Tulip Legacy Surabaya
        8.0
        Excellent
        Randy from Indonesia
        Couple
        Deluxe Twin Room
        Stayed 1 night in September 2019

        Non premium 5 star hotel”

        Don't expect u will get a premium facilities like 5 star hotel, because this is exactly 4 star hotel. However, if u expect it as a 4 star hotel, this is very recommended hotel in west surabaya

        Reviewed September 15, 2019

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        Dear Mr. Randy, Warm Greetings from Golden Tulip Legacy Surabaya! We are very grateful for your comments regarding your visit to Golden Tulip Legacy Surabaya. It was very nice for us to receive your response. We will share your comments with our team. We are sure that this response will be a motivation for all our staff as we strive to continuously improve the quality of our services. Once again thank you for your comments and feedback. We look forward to welcoming you back soon and hope your next visit will be more pleasant and memorable. Warm regards, Indra Junor Marketing Communications Manager

        Responded October 01, 2019
        Golden Tulip Legacy Surabaya
        12345
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