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Golden Sun Suites Hotel
Golden Sun Suites Hotel
Golden Sun Suites Hotel
Golden Sun Suites Hotel
Golden Sun Suites Hotel
Golden Sun Suites Hotel
Golden Sun Suites Hotel

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9

Exceptional

1,605 reviews

1,605 reviews

Breakfast63
Housekeeping59
24-hour front desk6
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Vietnamese Craft - Guild

70 m

Phuc Loi Shop

80 m

Umove

80 m

Den Quan Tran Vu

90 m

Jazz Club Minh

100 m

Popular landmarks
Old Quarter

190 m

St. Joseph's Cathedral

430 m

Hoa Lo Prison

890 m

Vietnam Military History Museum

970 m

Vietnamese Women's Museum

1.1 km

Closest landmarks
Bia Hoi 68 Hang Quat

60 m

Tan My Design

110 m

Dinh Co Vu

120 m

Vanloi Oriental Style

120 m

Ho Guom Audio

120 m

Golden Sun Suites Hotel

35 Hang Quat, Hoan Kiem District, Old Quarter, Hanoi, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Hanoi

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Spa

Fitness center

Pets allowed

Shuttle service

This property is in high demand!

8 travelers have booked today.

Value for money9.1
Distance to city center1.2 km
Location rating9.2
Nearest airportGia Lam Airport (NULL)
Distance to airport4.2 km

Rooms available at Golden Sun Suites Hotel

Exceptional
Room comfort & quality

9.1

Suite Junior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Connecting Room City View
...
  • Room size: 55 m²/592 ft²
  • City view
  • 2 double beds
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Family City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed and 1 single b...
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Deluxe Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Honeymoon Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Double Honeymoon
...
    Enter dates to see prices
    Room - Day Use, Max 4 Hours Stay From 09:00 AM To 05:00 PM
    ...
    • Outdoor view
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Triple Room
    ...
    • Outdoor view
    • Shower
    • 1 king bed and 1 single bed
    Enter dates to see prices
    Quadruple City View
    ...
    • Room size: 55 m²/592 ft²
    Enter dates to see prices
    Family Room
    ...
    • Room size: 45 m²/484 ft²
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Golden Sun Suites Hotel?

    Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Golden Sun Suites Hotel?

    Golden Sun Suites Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Golden Sun Suites Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Golden Sun Suites Hotel has a car park on site, as well as additional parking nearby if the first car park is full. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Golden Sun Suites Hotel?

    Start your mornings right, with the continental and buffet breakfast options offered at Golden Sun Suites Hotel.

    What are my dining options at Golden Sun Suites Hotel?

    Golden Sun Suites Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Golden Sun Suites Hotel?

    Golden Sun Suites Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Golden Sun Suites Hotel?

    Golden Sun Suites Hotel’s neighborhood is Old Quarter which includes popular restaurants such as Green Mango, Workshop Coffee and Gia Dinh Bio.

    What popular shopping places are close to Golden Sun Suites Hotel?

    Located in the Old Quarter area, Golden Sun Suites Hotel is close to great shopping choices like Night Market, Vietnamese Craft - Guild and Phuc Loi Shop.

    What are popular attractions near Golden Sun Suites Hotel?

    Golden Sun Suites Hotel’s location in the Old Quarter neighborhood makes it close to famous attractions including Old Quarter, Ancient House and Ta Hien Street.

    What popular natural sightseeing spots are close to Golden Sun Suites Hotel?

    Golden Sun Suites Hotel is located within Old Quarter, which makes it conveniently close to natural sights including Travel Agent Hanoi.

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    See map

    Explore the neighborhood

    What people love about Golden Sun Suites Hotel

    • 7.6

      Very good
      Spaciousness

      "Room size is big enough."

      Akshat

      |

      September 24, 2022

    • 10

      Exceptional
      Location

      "Perfect location, nice room, kind staff."

      stéphane

      |

      September 23, 2022

    • 7.6

      Very good
      Location

      "The location of the hotel is very convenient to walk around in Hanoi old quarter and the night market."

      Adriell

      |

      September 21, 2022

    Property ranking|Compared to 2,670 Hanoi properties
    See all rankings
    Room comfort score
    9.1/10
    Service score
    9.4/10
    Value for money score
    9.1/10
    Location score
    9.2/10
    Better than
    99
    %
    of Hanoi properties
    Better than
    96
    %
    of Hanoi properties
    Better than
    95
    %
    of Hanoi properties
    Better than
    94
    %
    of Hanoi properties
    Overall rating:

    9

    Exceptional
    1,605 reviews
    Cleanliness
    9.1
    Facilities
    8.4
    Location
    9.2
    Read all reviews >
    What travelers say they love:
    The staffs are extremely friendly and helpful.
    from Vietnam
    Solo traveler
    More about Golden Sun Suites Hotel

    More about Golden Sun Suites Hotel

    Golden Sun Suites Hotel

    For travelers who want to take in the sights and sounds of Hanoi, Golden Sun Suites Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hanoi has to offer. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at Golden Sun Suites Hotel, located merely 190 m from Old Quarter.
    Enjoy all that Golden Sun Suites Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Hanoi even more convenient.
    For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
    For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Golden Sun Suites Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    All guestrooms at Golden Sun Suites Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Golden Sun Suites Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
    Fill your days with the array of activities and facilities offered at Golden Sun Suites Hotel. A relaxing end to every day is possible with a visit to the massage, salon and spa. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails.
    Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


    Around the property

    Don't spend all your time inside while in Hanoi! A great museum trip can be had at Vietnam Museum of Ethnology located 5.2 km away, with local art that provides a sense of the region.


    Reasons to stay here

    Find incredible value for money here, which is ranked better than 95% of the city's accommodation.
    Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Hanoi.

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    Amenities and facilities
    Excellent
    Facilities

    8.4

    Most talked about facilities

    Breakfast

    73 mentions

    Housekeeping

    40 mentions

    Internet

    4 mentions

    Food & Dining

    1 mention

    Languages spoken

    • English
    • Swedish
    • Thai
    • Vietnamese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Hiking
    • Massage
    • On-site entertainment
    • Spa
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Kitchen
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Salon
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Kids meal

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Accessible toilet
    • Accessible vanities
    • Adapter
    • Additional toilet
    • Air conditioning
    • Alarm clock
    • Baby safety gates
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Exterior corridor
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Heating
    • In-room safe box
    • Ironing facilities
    • Linens
    • Locker
    • Mini bar
    • Private bathroom
    • Refrigerator
    • Roll-in shower
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Soundproofing
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Trouser press
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [free]
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • Buffet
    Restaurants on site

    Restaurant

    • Cuisine: Asian
    • Menu: Buffet, A-la-carte
    Location
    35 Hang Quat, Hoan Kiem District, Old Quarter, Hanoi, Vietnam
    Exceptional
    Location

    9.2

    Airports

    • Gia Lam Airport (NULL)
      4.2 km 17 min drive
    • Noi Bai International Airport (HAN)
      21.2 km 40 min drive

    Public transportation

    • Hanoi Railway Station
      1.3 km

    Hospital or clinic

    • Trung tâm Y tế Quận Hoàn Kiếm
      400 m

    Shopping

    • Night Market
      380 m

    Convenience store

    • Circle K
      280 m 3 min drive

    Cash withdrawal

    • ATM
      120 m 3 min drive
    What's nearby

    Popular landmarks

    • Old Quarter
      190 m
    • St. Joseph's Cathedral
      430 m
    • Hoa Lo Prison
      890 m
    • Vietnam Military History Museum
      970 m
    • Vietnamese Women's Museum
      1.1 km
    • Ho Chi Minh Mausoleum
      1.6 km
    • Temple of Literature & National University
      1.6 km
    • One Pillar Pagoda
      1.6 km
    • Presidential Palace Historical Site
      1.7 km
    • Vietnam Museum of Ethnology
      5.2 km

    Nearby landmarks

    • Bia Hoi 68 Hang Quat
      60 m
    • Vietnamese Craft - Guild
      70 m
    • Phuc Loi Shop
      80 m
    • Umove
      80 m
    • Den Quan Tran Vu
      90 m
    • Jazz Club Minh
      100 m
    • Silk silk
      110 m
    • Chie Design
      110 m
    • F Silk
      110 m
    • Ngoc Hien Silk
      110 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from12:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Airport transfer fee18000 VND
    • Distance from city center1.2 km
    • Travel time to airport (minutes)44

    The property

    • Number of bars/lounges1
    • Number of floors10
    • Number of restaurants1
    • Number of rooms 35
    • Room voltage220
    • Year property opened2013
    Property announcements

    Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

    Reviews of Golden Sun Suites Hotel from real guests

    Provided by verified guests of Agoda
    9.0
    /
    10
    Cleanliness9.1
    Facilities8.4
    Location9.2
    Room comfort and quality9.1
    Service9.4
    Value for money9.1
    High score for Hanoi
    Rating
    9+ Exceptional (535)
    8-9 Excellent (116)
    7-8 Very Good (59)
    6-7 Good (22)
    <6 Below Expectation (48)
    Time of the year
    Mar - May (173)
    Jun - Aug (203)
    Sep - Nov (211)
    Dec - Feb (193)
    All guests (1,163)
    All room types
    All languages

    Show reviews that mention 

    Showing 780 verified guest comments
    12345
    10.0
    Exceptional
    Brooke from Canada
    Group
    Stayed 2 nights in August 2019

    Great service, clean room, great location!”

    The staff and service here was amazing, as well as the location - right in the old quarter and walking distance to everything. They helped us book all of our tours to Sapa, Hanoi city tour, Ha Long Bay and Ninh Binh, along with transportation to our next destination. Everything they booked for us was great and we had no issues! The room is clean and spacious. Great amenities in the room (toothbrush, shaving kit, comb, blow dryer, complimentary water, etc.). The breakfast was great (especially the banana pancakes!). The staff are very helpful and friendly. If you plan to go on overnight trips and are told you can stay at this hotel after you return without booking it online, make sure to confirm with them that they have room for you here and not at one of the other hotels in their hospitality group. Overall we had a great stay and I will definitely be back if I return to Hanoi. I would definitely recommend this hotel to other travellers!

    Reviewed August 14, 2019

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    10.0
    Exceptional
    Tarun from India
    Group
    Stayed 1 night in December 2019

    Exceptional Hosts”

    I booked this hotel, based on the reviews they have on so many sites. And boy I wasn't disappointed. The hotel is pretty cheap, and you have all the basic facilities. Nothing to fancy, a small clean room and cozy place to have breakfast. The location is nice as well. What made the experience truly amazing was the hospitality and warmth we received from the staff. They went out of the way even after we checked out, and came back next day from the cruise. Helped us with keeping our luggage safe, arranged for cheap Airport drop and we genuinely had a really amazing time with them. Justin and friends do an excellent job in helping the guests out. We would definitely recommend this hotel to any of our friends who visit Hanoi. And hopefully, we get to go back there again someday. :)

    Reviewed January 02, 2020

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    10.0
    Exceptional
    Jerome from Philippines
    Couple
    Stayed 2 nights in April 2019

    Excellent Accommodation ”

    - Easy check-in process. Receptionist personally assisted and toured us in our upgraded room. - Complete room facilities (e.g., bidet in WC, aircon is good working condition, many electric outlets in reachable locations, lots of pillows). - Superb and wide range of breakfast buffet considering that this is a small hotel! - Bags can be left secured by the hotel staff upon check-out. - Best part: Has shower so you can get fresh after strolling out even if already checked out. Also served us fruits and drinks while waiting for our service to airport. - They also offered affordable and comfortable airport transfer at a rate at par with Grab - Definitely booking again this hotel and recommend to friends!

    Reviewed April 13, 2019

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    10.0
    Exceptional
    Rajesh from India
    Couple
    Stayed 1 night in November 2019

    Great hospitality and stay”

    I stayed this hotel 26/11 to 29/11/19. Hotel is in the heart of old quaters. The hotel is very well designed and spacious. The staff is very helpful and polite. They always show eagerness to help and give time. I personally appreciate Ms Rosie in reception counter who helped me in setting up my itinerary for 2 days. Suggested new cruise boat for day tour in Lan ha part of Halong bay which is clean and i really enjoyed my trip. She also suggested me nearby places to see and eat. Which made my trip memorable. I must appreciate while team including kitchen for making dishes as per requirement, the breakfast is fabulous. It's walking 5 mints distance to Lake

    Reviewed November 30, 2019

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    10.0
    Exceptional
    Wenhui from Singapore
    Couple
    Stayed 1 night in December 2019

    Definitely the best hotel around town! ”

    Our stay in Golden Sun Suites definitely top the list of all the hotels we stayed during our one week trip in Hanoi/Sapa. The service was impeccable and the room was spacious enough, which includes a writing desk. The bed was really comfortable which gave us a good night rest, much needed after coming back from Sapa! The breakfast was great too and the location of the hotel is in the heart of everything. We definitely got the bang for the buck, especially for the money we paid and the experience we received! This is definitely gonna be the hotel we will stay in when we are back in Hanoi.

    Reviewed December 25, 2019

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    10.0
    Exceptional
    Amanda from Singapore
    Couple
    Stayed 3 nights in December 2019

    Fantastic service”

    No regrets with this hotel as the everyone serves as with warm hospitality and ensured that our stay was of utmost comfortable. Side note though my hubby got his phone robbed from a moving motorcyclist while he was using his phone searching our way on google maps during our last night stay in Hanoi. So always be careful esp at night. The hotel staff even walked us to the police station though we know it’s pointless as there is NO WAY ever you can get your valuables back. If it’s gone, it’s gone. For us, we are just glad that we aren’t hurt in any ways.

    Reviewed January 05, 2020

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    10.0
    Exceptional
    marco from United Kingdom
    Couple
    Stayed 1 night in October 2019

    Basic but comfortable room excellent service and breakfast”

    Amazingly friendly hotel staff, all so very welcoming. Comfortable bed, while the room is basic, it is very clean and well priced. The breakfast was one of the best we had, and that be said this was one of the cheaper hotels we booked. Thank you to the staff that all had such amazing customer service skill set!

    Reviewed October 07, 2019

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    9.6
    Exceptional
    Eugene from United States
    Solo traveler
    Stayed 7 nights in January 2020

    Wonderful Little Hotel in the Old Quarter”

    This little hotel is amazing. I was greeted with a beautiful fruit platter and juice to eat and drink while they registered me into the hotel. The staff were friendly and inviting and the receptionist went out of her way to make sure I had an overview of the city and where things were. The room was clean and the bed comfortable. The WIFI is good and the elevator fast. Breakfast was good with a made to order breakfast selections as well as buffet. The manager contacted me weeks before my stay to recommend tours etc. that I might be interested in once I arrived and helped me book a very good tour to HaLong Bay that included picking me up at the airport with free transfer to the hotel as part of that booking. He even greeted me at the door of the hotel at the end of the day as he was leaving. He knew my name and mentioned our earlier emails. I would not hesitate to stay again at this welcoming establishment for travelers in Hanoi. I am staying her for a week.

    Reviewed January 17, 2020

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    10.0
    Exceptional
    Tan from Malaysia
    Couple
    Stayed 3 nights in November 2019

    Best hotel with the best staff”

    We really enjoyed our stay here. Nice and clean room. Wonderful breakfast with variety fruits. All their staff very friendly and helpful. Special thanks to Sophie, Mike, Housekeepers, Receptionists and the bellboy who work in night shift during my stay. You all really awesome.

    Reviewed December 07, 2019

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    10.0
    Exceptional
    Kara
    Solo traveler
    Stayed 2 nights in August 2019

    My favorite hotel I’ve been to ”

    I absolutely loved my time at Golden Sun Suites Hotel! The staff were genuinely friendly and very helpful. They set the bar high for the rest of my time in Vietnam. They seemed to really want my stay to be amazing. I wish I had stayed longer. I had planned for most of my time to be in Hoi An... and only stayed in Hanoi for two days. Thanks to the staff and tours they had recommended, I now have a great impression of Hanoi and the people. I hope to visit again someday. I highly recommend Golden Sun! Thank you!

    Reviewed August 06, 2019

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    9.6
    Exceptional
    KYURI from South Korea
    Solo traveler
    Stayed 3 nights in September 2019

    Very good!”

    It was my first visit of hanoi, so I saw almost more than 20-30 hotels to choose. The price was cheaper than I expected. I arrived late at night, front desk crews were sleeping, so I had to knock for ask to open the door. But they smiled, and kindly moved our baggages in the room. Breakfast was cute, really kind, and clean. they tried their best whatever I asked or help for something. Room was great, hot/ cold water was fine, air conditioner was great, because we stayed at second floor, it was only building view, but we were busy traveling, didn’t have time for open a curtain and looking for some view, so it was totally fine. I had little trouble with Vietnam food, so I tried to order room service, but this hotel’s kitchen only works at breakfast, so I think they ask at near restaurant and deliver it. I tried once, but it wasn’t mine :( If I go Hanoi one more, I will 100% sure to stay here again!! It was nice travel

    Reviewed September 15, 2019

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    10.0
    Exceptional
    Michelle from Canada
    Group
    Stayed 1 night in February 2019

    Cute place, great location, best staff ”

    We enjoyed our stay at the Golden Sun Suites. The staff was knowledgeable and friendly and wanted to make sure we had a great experience in Hanoi. Went above and beyond for us. Room was clean and a good size with a cute little balcony. Would definitely come back.

    Reviewed February 09, 2019

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    10.0
    Exceptional
    Marlon
    Couple
    Suite Junior
    Stayed 2 nights in January 2019

    Excellent Service, Friendly Staff, Fantastic Location, and Great Hotel!”

    First off we would like to thank the staff from Golden Sun for welcoming our stay in Hanoi. We were welcomed by the great staff and the manager David was very helpful in helping us book our tours for the week. We really enjoyed our stay here. All the staff and managers here are very nice. Its also in a very good location. I would definitely recommend this hotel to all my friends and family.

    Reviewed February 13, 2019

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    10.0
    Exceptional
    Suzanne from Australia
    Couple
    Stayed 1 night in December 2019

    Beautiful hotel in brilliant location but it’s the staff that really set this hotel apart. Amazing”

    No negatives at all. Staff couldn’t have been more lovely and helpful to us. We were able to leave our suitcases here when we went up to Sapa for a couple of days and then when we came back for our final night in Hanoi they had everything stored for us. They have brilliant recommendations for where to eat and places to visit etc. Couldn’t recommend highly enough and would definitely stay here again

    Reviewed January 01, 2020

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    10.0
    Exceptional
    Dale from Canada
    Family with teens
    Stayed 1 night in February 2019

    Outstanding Hotel in Hanoi”

    Fabulous breakfast. Excellent location to most everything.... Staff extremely helpful including GM Tracy as well as others. They set up many excursions and appointments for us and this worked out extremely well for us - 2 night Bay Tu Long/Halong Bay cruise, airport pick up and delivery, Hanoi walking tour and spa massage. Would happily stay hear at this Hotel again without any hesitation. I give them the absolute best recommend action to others considering staying here. Super value. Top drawer selection..

    Reviewed February 19, 2019

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    Dear Mr. DALE MCILWRICK, Thank you so much for your beautiful description about Golden Sun Suites hotel and your kind words of the team who do work incredibly hard to ensure that each and every guest has a most amazing experience. We are really thrilled to know that you had an enjoyable and memorable stay with us and really appreciated our little gem. We are looking forward to welcoming you back to our little family Golden Sun Suites hotel in the nearest future to serve you with our best service again. Yours sincerely, Tracy Tran - General Manager

    Responded February 21, 2019
    Golden Sun Suites Hotel
    10.0
    Exceptional
    Bi from China
    Couple
    Stayed 1 night in January 2020

    Greatest hotel in VN”

    Absolutely great hotel, every staff is so friendly, smile all the time. And they give us all the useful advice about the tour and even where to buy masks due to Coronavirus. Airport pick up service is so handful, very easy to meet up with the drive. When we went Ha Long bay cruise, they even help us to keep the luggages. Location is also very perfect, all the spots in old town are within walking distance, so much food choices nearby. So lucky to stay here!

    Reviewed January 31, 2020

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    10.0
    Exceptional
    Russell from United Kingdom
    Couple
    Stayed 4 nights in September 2019

    Excellent hotel 10/10 ”

    Enjoyed my stay here, Excellent location close to the old town and attractions, my room was clean and comfortable( 602 ) Breakfast was very good and the staff were very helpful and polite. Best hotel by a long long way on my 2 weeks travelling Vietnam :) I Definitely recommend golden sun suite hotel.

    Reviewed September 17, 2019

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    9.6
    Exceptional
    Shah from Bangladesh
    Family with young children
    Family City View
    Stayed 5 nights in September 2019

    Simply fantastic”

    We risk writing a novelette if we adequately express our appreciation for the Golden Sun Suites hotel, especially its fantastic young staff. To avoid boring you, we will focus on our more meaningful observations. First and foremost, we must thank the staff: especially David, Mike, Sophie, Rosie, and Mary. Despite their youth, they were a tremendous source of expert knowledge, compassion, and energy. My son, unfortunately, needed emergency medical care while in Hanoi. They made sure that we went to a good, English-speaking hospital – and their visible compassion and attention were significant sources of comfort in those very anxious moments. David even shared his personal phone number in the event we needed some help while at the hospital. Secondly, we must mention the hotel amenities. The rooms we had for six nights were spacious, clean, comfortable, and well-equipped. We had a minor issue with the A/C: it was taken care of immediately. The hotel location is excellent.

    Reviewed September 22, 2019

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    10.0
    Exceptional
    RYAN from United States
    Couple
    Stayed 1 night in December 2019

    Great hotel, better staff”

    Was my first time in Vietnam and the staff, Justin and Jason in particular, for Golden Sun were the kindest most accommodating people I’ve ever experienced in a hotel stay. They arranged a transfer to the hotel from the airport, a trip to Ninh Binh for us, and we’re always super positive and looking to help us out. The area was great, right next to a great Bun Cha place (in an alley) when it’s open, and great for walking around and exploring the craziness that is Hanoi.

    Reviewed January 02, 2020

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    10.0
    Exceptional
    Leonard from Germany
    Solo traveler
    Suite Junior
    Stayed 2 nights in February 2019

    overall great”

    The room was nice and spacious, the bed was great. The breakfast was good but didn't have a lot of tables. The staff was very friendly and helpful even recommending things without me asking. The location is good because it is close to the lake and nightlife in the old town but not too close so it is quiet at night. There are cheaper hotels in Hanoi but here you know what you paid for.

    Reviewed February 25, 2019

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